How they describe themselves: We use the SMARTEST technology to make the FASTEST system that proactively senses cross-sell, attrition, customer engagement & fraud at the EARLIEST in real-time. This focused approach ensures a BETTER top & bottom line for banks. Disruptive intelligence Big Data solutions like Clari5 provide banks with the ability to analyze and interpret every transaction in real-time thus empowering banks to predict in real-time and to configure their entire business around every individual customer during the transaction window itself. Clari5 consists of products in Customer Experience Management and Enterprise Fraud Management space.
How they describe their product/innovation: Clari5 iRM brings extreme real-time intelligence to Relationship Managers (RMs) on the move. Typical RM apps are the extensions of CRM screens on the RM’s tablet or phone. As these are not connected in real-time to the underlying core systems, RMs are the last ones to know when a significant moment of truth event happens. Clari5 iRM is a next generation product that interprets customers’ structured/unstructured events in real-time and provides an inference instantly empowering RMs to provide more personalized services. Clari5 iRM also leverages the full power of the mobile/tablet by using its real-time push, GPS, voice recognition, video, and screen sharing capabilities. Through Clari5 iRM, RM would not only be the first person to know of a potential fraud or Non-Sufficient Funds (NSF) situation, but also would be able to modify/stop the transaction.