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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
It’s a leap year, which means we have an extra day in the month of February. How will the financial services industry Use the extra 24 hours this year? Check back for real-time updates on how the fintech landscape evolves this week.
Traditional banking
Legacy Bank & Trust reports it has doubled its assets after employing Jack Henry’s technology.
VisalaunchesWorking Capital Performance Benchmark to allow mid-market businesses to see how their utilization of working capital solutions compares to other mid-market businesses across industries and regions around the world.
Security, fraud, and identity
DataVisorlaunches fraud and risk solution for sponsor banks to ensure compliance with new Banking-as-a-Service regulations.
AU10TIXlaunches Know Your Business solution to help companies know exactly who they are doing business with and avoid potential financial and reputational losses.
SaveAwayearns finalist spot in the TechImpact Startup Competition sponsored by the NYC Economic Development Corporation and Community Development Financial Institutions Fund.
TIFIN AGannounces collaboration with RBC Wealth Management U.S. to deepen advisor-client relationships.
Ceterapartners with Wealth Access to help its bank and advisor clients deliver a more personalized experience to their end users.
Cross River Bank’s parent company CRB Group is launching an investment banking strategy.
The new division, which falls under CRB Securities, will be co-led by Benjamin Samuels and Henry Pinnell.
The new launch is sure to disrupt FT Partners, which has dominated the fintech investment banking scene since it was founded in 2001.
Banking-as-a-Service institution Cross River Bankannounced its parent company CRB Group has launched an investment banking division.
Benjamin Samuels, who was formerly the Co-Head of Alternative Capital Solutions for Morgan Stanley’s Global Capital Markets Group; and Henry Pinnell, former Co-Head of Investment Banking from SVB Securities; have been tapped to lead the new investment banking team, which will fall under CRB Securities. CRB Securities, which has previously focused on assisting clients with privately placed credit transactions such as asset-backed securities, will advise clients on mergers and acquisitions, capital markets transactions, and other corporate finance decisions.
Cross River Bank has been building its network and banking expertise since it was founded in 2008. Today, the company offers marketplace lending, capital solutions, card and account programs, a wide range of payment tools, and solutions for loan financing. Cross River Bank plans to leverage its history and connections to offer its investment banking clients a comprehensive suite of investment banking services.
“We are proud to launch our investment banking division of our broker-dealer with two well-respected professionals in the industry, combining decades of experience in both the fintech industry and capital markets,” said Cross River Founder and CEO Gilles Gade. “Ben and Henry are tasked with enhancing even further our product offering to our fintech partners and beyond, enabling us to solve the distinct needs of each and every client.”
While the launch isn’t likely have a major effect on the fintech industry as a whole, it will certainly impact one player in particular: FT Partners. Founded by Steve McLaughlin, FT Partners has been one of the top fintech deal-makers since the firm’s 2001 launch. Cross River Bank is coming to the investment banking game with long-standing relationships from its vast network of fintech clients. This makes the new firm a formidable competitor to FT Partners.
Google is shutting down its Google Pay app in the U.S. on June 4, 2024. The payment infrastructure will still be available for ecommerce transactions and in-store tap-to-pay capabilities.
The app will still be available in India and Singapore.
Google is funneling users to Google Wallet, which U.S. consumers use 5x more than Google Pay.
Take a second to think about the last time you opened up the Google Pay app on your phone to make a payment or manage your digital payment cards…..
That may be the reason Google plans to shut down the U.S. version of its standalone Google Pay app. Starting June 4, 2024, users in the U.S. will no longer be able to access Google Pay. Instead, Google is funneling users to Google Wallet, which in the U.S. is used 5x more than Google Pay.
This move won’t impact the infrastructure of Google Pay– users will still be able to use the online payment system to checkout online or tap-to-pay in a physical brick-and-mortar store. Additionally, Google Pay will still be available to users in India and Singapore. In fact, Google said it will continue to build for the “unique needs” in those countries.
For now, here’s what U.S. users need to know:
Users can view and transfer their Google Pay balance to their bank account using the app until June 4. After that time, users can transfer their funds using the Google Pay website.
Users can access the offers and deals search capabilities within a new deals destination via Google Search.
After June 4, users will no longer have the ability to send, request, or receive peer-to-peer money transfers from the U.S. Google Pay app.
Google made clear that just because the app is dissolving, Google Pay isn’t going away. In fact, the company says it has “invested in making payments as fast and seamless as possible — like improving Google Pay autofill in Chrome, making it easy to pay for public transit and expanding the types of passes you can store in Wallet.”
Google Pay last made fintech headlines in December of 2023, when the company announced it was partnering with Affirm and Zip to add BNPL options for users in the online checkout flow.
This year at FinovateEurope (27-28 February) I will be interviewing 15 fintech entrepreneurs, CEOs, analysts, authors, and thought leaders on what they believe are the most important topics and trends in fintech and financial services. Here’s a preview of the people I’ll be speaking with, a note on what they will be presenting at FinovateEurope, and a sense of the questions I’ll be asking them next week.
Be sure to stay tuned immediately after the event as we begin to roll out our Finovate TV interviews from FinovateEurope.
Anette Broløs – Director and Founder, Finthropology
Anette will be a part of our Wednesday afternoon Power Panel: From Open Banking To Open Finance & Beyond – How Can Banks Seize The Opportunity To Generate Returns?
I will ask Anette about the challenges that financial institutions face when trying to become more customer-centric. We’ll also discuss her new book, Customer-Centric Innovation in Finance, which explains how to turn human insights into product innovation.
Nina Schick, Author, Generative AI Expert, Founder, Tamang Ventures
Nina will deliver our Out of the Box Keynote Address Tuesday morning titled Will AI Be More Profound Than The Invention Of The Internet? What Do Financial Institutions Really Need To Understand About Generative AI?
I’m looking forward to learning more about what financial services need to know about de-risking the adoption of enabling technologies like AI. I’m also curious what other enabling technologies Nina thinks should be on our radar.
Indrek Vainu, Head of Conversational AI, Zurich Insurance Company
Indrek will be a part of our Wednesday afternoon Power Panel: AI In Action & Real User Cases: How Smart Players Are Using AI To Solve Pain Points For Their Customers & Their Business. He will also deliver a keynote address – How Financial Institutions Can Harness The Era of Generative AI – as part of our invitation-only session Monday evening for financial institutions.
In our conversation at FinovateEurope, I want to hear about the challenges Indrek and his team have faced as they implemented generative AI applications at their firm. What lessons and insights can he share with other financial services as they embark on their AI journeys?
Ville Sointu, Chief Strategist, Digital Currencies, Nordea
Ville will be a part of our Wednesday afternoon Power Panel: Digital Payments Are Eating The World – How Will New Competitors & New Business Models Shape The Future?
I’m curious to learn from Ville about how embedded payments are spreading throughout Europe. I’m also interested in learning about his interest in super apps, which he mentioned last year. How might the rise of super apps impact the payments landscape?
Janine Hirt, CEO, Innovate Finance
Janine will be a panelist on our Tuesday evening Executive Briefing: What Embedded Finance & Banking As A Service Mean For Banks – Can You Afford to Hold Back?
I will ask Janine about the future of Banking-as-a-Service and embedded finance in Europe. I’m looking forward to hearing her take on how the competitive landscape for service providers – beyond retailers and Big Tech – will evolve in this context.
Ken Hughes, Consumer Behaviouralist, The King of Customer Experience
Ken will deliver an Out of the Box Keynote Address Wednesday morning titled, Financing the Future: Preparing For The Customer Of Tomorrow.
I want to ask Ken about the Customer of Tomorrow. In what key ways will the customer of tomorrow differ from the customer of today?
I’m also looking forward to hearing his thoughts on customer-centric innovation and how traditional brands are adapting to new challenges and opportunties.
Valentina Kristensen, Director of Growth & Communications, OakNorth
Valentina will be part of our special panel titled, Women in Fintech: How Can We All Make Sure We Are Moving The Needle?
I would like to hear from Valentina on the evolution of DE&I initiatives in recent years. How effective have these efforts been in terms of attracting and retaining female talent, in particular?
I also want to learn from Valentina about how financial institutions can be more responsive to their female professionals as they move through various stages of their careers.
Manas Chawla, CEO, London Politica
Manas will provide a Keynote Address Wednesday morning titled, The Global Economic & Geo-Political Outlook – What Are The Five Things You Need To Know?
He will also deliver a special Fireside Chat: The Escalation of Geopolitical Risk – What Does It Mean for Banks And Their Customers? as part of our invitation-only session for financial institutions Monday evening.
Always an engaging interview, Manas is likely to have a lot to say about the myriad geopolitical issues that are dominating headlines in 2024. How will these various crises – from Europe to Asia to the Middle East to the American border – impact banks, fintechs, and financial services companies? I’m eager to hear what Manas has to say about all of it at FinovateEurope next week.
Jurgen will be a part of our Wednesday afternoon Power Panel titled, Tales From The Frontline – How Can Financial Institutions Deliver Excellent CX By Blending The Human & The Digital?
I want to talk with Jurgen about the impact of enabling technologies in the wealth management space. I’m curious how everyoneINVESTED is innovating in this area and what innovations in the investing experience are most compelling for customers in wealth management.
Nadia Edwards-Dashti, Co-Founder & Chief Customer Officer, Harrington Star Group
Nadia will moderate our Wednesday morning panel titled, Women in Fintech: How Can We All Make Sure We Are Moving The Needle?
In our Finovate TV conversation, I want to talk with Nadia about how many of the people she talks with in her podcast, Women of Fintech, are driving positive change in fintech and financial services.
I would also like her opinion on what it takes for companies to create more inclusive workplaces for their employees.
Samantha Seaton, CEO, Moneyhub Enterprise
Samantha will deliver a Special Address Wednesday morning titled, Your Product Isn’t The Hero – Your Customer Is.
I’m eager to hear from Samantha about how companies in financial services can pivot from an emphasis on the product to a more customer-centric approach.
I’m also curious how she sees the impact of technologies like AI and the role they may play in helping financial services companies make this pivot. I also will ask Samantha about her overall sense of the state of fintech right now.
Stephen Hutchinson, Head of Operations, IFX Payments
A few years ago a venture capitalist reminded us from the Finovate stage that “payments are the gift that keeps giving.”
With that in mind, I’m looking forward to talking with someone who walks the payment talk in Stephen Hutchinson, Head of Operations at IFX Payments.
I will ask Stephen what payment trends he finds most exciting and how he believes those trends will impact IFX Payments. We will also talk about some of the key targets and goals for IFX Payments in 2024.
Jose Luis Navarro, Head of Open Banking Strategy, BBVA
Jose will be a panelist on our Wednesday afternoon Power Panel titled, From Open Banking to Open Finance & Beyond – How Can Banks Seize The Opportunity To Generate Returns?
Given the success of open banking and open finance in Europe compared to many other parts of the world (I’m looking at you, US of A!), I’m eager to learn from Jose about what’s working in Europe and how BBVA has managed to capitalize on current trends in open banking and open finance.
I also will ask about the regulatory risks of open banking and open finance, and what institutions need to know in order to navigate these issues.
Edwin van Bommel, Chief Strategy and Innovation Officer, ABN AMRO Bank
Edwin will be part of our Wednesday morning Power Panel: Finding New Opportunities Through Digital Transformation – Success Stories & Insights To Help Financial Institutions Find Growth, Drive Revenue & Future Proof Their Business.
In my conversation with Edwin, I’m looking forward to learning more about AMRO Bank’s product roadmap, and the degree to which he sees AI becoming a greater part of financial services overall. I also want to talk with Edwin about the challenge traditional banks have when it comes to overcoming legacy systems.
Katharina Lueth, Chief Client Officer and Managing Director, Raisin
Katharina will be part of our Wednesday morning Power Panel: Why Fintech Will Revolutionize Customer Experience & How Financial Services Providers Can Compete In A Hyper Personalized World. What Are They Key Lessons To Learn From Other Industry Verticals & From How Big Tech Companies Build Customer Trust?
How can a financial services company that operates in multiple geographies successfully provide personalized services in these different regions? What are some of the key trends in fintech that are impacting what Raisin’s customers want and how is Raisin adapting to meet these trends?
These are a few of the questions I’m looking forward to asking Katharina next week at FinovateEurope.
There’s still time to pick up your ticket and join us for one of the most loaded FinovateEurope conferences to date! Visit our FinovateEurope page and register today!
Zūm Rails landed $7.78 million (CAD $10.5 million) in a Series A funding round led by Arthur Ventures.
The company will use the funds to scale its U.S. growth and to further expand its payments offerings, including the launch of new banking-as-a-service features.
Zūm Rails currently processes more than $1 billion in payments through its platform every month.
Canadian fintech Zūm Rails (pronounced zoom rails) brought in $7.78 million (CAD $10.5 million) in funding this week. The Series A round, which was led by U.S.-based Arthur Ventures, marks the company’s first VC funding round.
Founded in 2019, Zūm Rails seeks to make the payments experience less disjointed by integrating open banking and instant payments into a single gateway. This removes the need to stack technologies on top of one another and ultimately creates a better and more secure customer experience. The company launched in the U.S. market late last year, leveraging partnerships with Visa Direct, Mastercard, and MX.
Zūm Rails will use today’s funds to scale its U.S. growth and to further expand its payments offerings. Specifically, the company plans to launch new banking-as-a-service features for merchants and has plans to unveil a FedNow offering in the U.S. that will enable businesses to send and receive FDIC-insured payments in near-real-time. FedNow, the U.S. government’s real time payment service, launched last July.
“We’ve brought open banking and instant payments together in an omni-rail solution that enables companies to check off all of their payments needs from a single gateway,” said Zūm Rails Co-founder and CEO Marc Milewski. “With Arthur Ventures’ investment, we’re positioned for further expansion of our solution through the addition of banking-as-a-service and other new capabilities.”
As part of building out its U.S. operations, Zūm Rails has been working with financial service providers such as Fiserv to democratize access to open banking capabilities and real-time, FDIC-insured payments for businesses. “Having already transformed the Canadian payments landscape, the company is well-positioned to increase this growth with the investments it’s making in its product and scaling its presence across all of North America,” said Arthur Ventures Vice President Jake Olson.
As for what’s next, company Co-founder and Chief Sales Officer Miles Schwartz said that the company’s long-term vision transcends its individual capabilities. “Integrating these capabilities into a single solution that makes businesses’ lives easier will continue to be our focus as we double down on our expansion in the U.S.,” explained.
Zūm Rails, which up until now has been self-funded, currently processes more than $1 billion in payments through its platform every month. Among the company’s clients are Questrade, Coinsquare, and Desjardins.
Australia-based regional mutual bank Summerland Bank announced a partnership with cloud banking company nCino.
The financial institution will deploy nCino’s Cloud Banking Platform to modernize its technology stack.
Headquartered in North Carolina, nCino made its Finovate debut at FinovateEurope in 2017.
Customer-owned regional mutual bank Summerland Bank has partnered with cloud banking innovator nCino. The institution will leverage nCino’s Cloud Banking Platform to enhance its loan origination operations for mortgages, personal loans, overdrafts, credit cards, car loans, and business loans.
“This partnership embodies what we stand for at Summerland Bank: innovation, better banking and an unwavering commitment to our customers and communities, and we’re thrilled to be working with nCino to help us bring these values to life,” Summerland Bank CEO John Williams said.
Summerland Bank will take advantage of intelligent process automation and integration with data sources to enhance the customer experience in various ways, including faster response times. The bank also will benefit from lowering the amount of manual work in its lending operations, reducing error rates and, instead, accelerating time to approval and fund disbursement. nCino’s platform will provide the institution with a single system of interaction for the bank’s originations team – for both consumer and business lending alike.
“Through our single platform, nCino is committed to providing cutting-edge solutions that enable financial institutions to succeed in today’s competitive landscape, and we are thrilled that Summerland has made the strategic decision to partner with us,” nCino Managing Director, APAC, Mark Bernhardi said. “This partnership underscores their commitment to harnessing technology to deliver superior experiences.”
Founded in 1964, Summerland Bank has more than $1 billion in assets and achieved net profit of $7.2 million last year. The institution changed its name from Summerland Credit Union in November, and is currently a B corp certified bank with more than 27,000 customers. Summerland serves the Northern Rivers community of New South Wales and maintains 10 branches in the area.
Headquartered in Wilmington, North Carolina, nCino made its Finovate debut at FinovateEurope in 2017. In the years since, more than 1,850 financial institutions have selected nCino’s cloud banking platform to achieve commercial loan origination rates of more than 54% and increases of more than 12% in account opening rates.
The partnership with Summerland Bank is nCino’s fourth collaboration this year. The company began 2024 with the news that Camden National Bank was deploying solutions from nCino’s Mortgage Suite in order to transition from its legacy mortgage point-of-sale (POS) technology. Also in January, The Bank of Bennington announced that it was expanding its partnership with nCino, adopting the North Carolina-based fintech’s Consumer Banking Solution after realizing significant efficiency gains with nCino’s Mortgage Suite. Earlier this month, nCino announced that Mechanics and Farmers (M&F) Bank went live on its cloud banking platform. Headquartered in Durham, North Carolina, M&F Bank is the second oldest and eighth-largest African-American-owned bank in the U.S.
The National Payments Corporation of India (NPCI) launched the country’s Unified Payments Interface (UPI) in 2016 to serve as a real-time payments system to facilitate peer-to-peer and person-to-merchant transactions via mobile phones. Since then, the payments infrastructure has seen massive growth, having reached its peak in December of last year, when it surpassed 12 billion transactions worth $220 billion (Rs 18.23 trillion) in the single month.
The U.S. launched its real time payments initiative, FedNow, last July and has a lot to learn from India’s UPI. As the U.S. seeks to modernize its own banking infrastructure, here are five key lessons that can be learned from India’s experience with UPI.
Simplicity and accessibility
One reason for UPI’s growth is its simplicity and accessibility. The payments system allows users to transact using their smartphones with just a few taps. Notably, UPI doesn’t require the user to remember long bank account numbers or Indian Financial System Codes (IFSC). By simplifying the user experience in this way, UPI has helped drive adoption, especially among the unbanked and underbanked populations.
U.S. financial services can learn from this focus on the user experience that ultimately makes digital payments more intuitive and easy to use. When friction is reduced for end users–especially with underbanked populations in mind– adoption has the potential to skyrocket.
Interoperability
With a lack of open banking regulation in the U.S., the banking system severely lacks interoperability. UPI, on the other hand, is built on the principle of interoperability, allowing users to make payments across different banks and payment platforms. Facilitating payments among all players has helped create a level playing field for consumers and merchants alike and has contributed to UPI’s rapid growth.
In the U.S., interoperability among banks and payment platforms is still a challenge because many systems operate in silos. Many fear that cooperating will lead to a loss in competitive advantage. However, adopting a standardized, open, and interoperable approach as outlined in the proposed Section 1033 of the Consumer Financial Protection Act has the potential to not only drive innovation but also improve the overall user experience.
Security and fraud prevention
The NPCI built UPI on a robust security framework to ensure that transactions are safe and secure. The payments systems’ security has earned consumer trust and has therefore been a critical factor in driving adoption.
Security concerns surrounding digital financial services abound in the U.S., however, where many consumers worry about the safety of their financial information and are concerned for their own privacy. Established financial services firms and fintechs alike should prioritize security and adopt best practices from UPI in order to improve trust and confidence in their digital payments operations.
Low transaction costs
One things UPI transactions are known for is the low cost per transaction, which makes them an attractive alternative to cash payments. The cost savings has been a key driver of adoption, especially among small businesses and consumers.
Many digital payments solutions in the U.S., however, still carry high transaction fees, thanks to the large number of middlemen involved. The costs associated with digital payments stifle adoption, and incentivize cash usage or even paper check payments. Reducing transaction costs would change the incentives, driving more people and businesses toward digital payments.
Government intervention
One of the biggest lessons the U.S. banking system can learn from UPI is the role of government support in driving innovation. UPI was developed and rolled out by the NPCI with the support of the Indian government, as part of the country’s push towards a cashless economy. The government’s proactive approach has been key to the success of UPI and has helped create a culture that fosters innovation.
In the U.S., greater government support and collaboration with the private sector could help drive similar advancements in digital payments. This idea carries significant challenges, however, as many Americans shy away from governmental intervention, especially when it comes to their finances.
Reconciliation and reporting platform Kani Payments has forged a strategic partnership with core banking platform Pismo.
The partnership will make Kani’s SaaS platform available to Pismo’s bank, marketplace, and fintech clients.
Kani Payments made its Finovate debut last year at FinovateSpring in San Francisco.
U.K.-based reconciliation and reporting platform Kanihas forged a strategic partnership with Pismo, an issuer processor and core banking platform headquartered in Brazil. The pact will make Kani’s SaaS platform available to Pismo’s clientele of banks, marketplaces, and fintechs. Kani’s technology automates back office processes, enabling financial institutions and financial services companies to more easily fulfill their compliance reporting obligations.
Kani reports that firms ranging from electronic money institutions and BIN sponsors to challenger banks and fintechs have used its technology to complete weeks’ worth of often complex transaction reporting and reconciliation in less than 30 seconds. In a statement, the company noted that it has experienced significant growth since its founding in 2018. The strategic partnership with Pismo is a big part of that, insofar as the Brazilian fintech is Kani’s largest client win to date.
“Having Kani Payments join our partners’ network will help financial institutions to turbocharge report generations and submissions,” Pismo CEO for North America, EMEA, and APAC Vishal Dalal said. “It will unlock useful insights to help them make better, more informed decisions, shaping a new era for banking and payments.”
Founded in Brazil in 2016, Pismo counts domestic banking firms Itaú and BTG among its clients. The company works with the world’s largest card networks, and processes $208 billion in transactions a year across 97 million accounts and 53+ million issued cards worldwide. Visa International acquired Pismo at the beginning of 2024 in a deal valued at $1 billion. We reported on the pending deal in our Finovate Global column back in the summer of 2023.
“Pismo’s cloud-based platform empowers teams to build fast and companies to launch rapidly, and as such, it shares many of our values and a core aim of helping businesses drive efficiency,” Kani Payments founder and CEO Aaron Holmes said. “As a global business, Pismo is the perfect partner to help us realize the next phase of our growth strategy, and we’re looking forward to making our solution available to a much wider market.”
Founded in 2018 and headquartered in Newcastle, U.K., Kani made its Finovate debut at FinovateSpring 2023. At the conference, the company demoed how its automated reconciliation and reporting platform conducts fully automated reconciliations, and automates legal, regulatory, and scheme reporting requirements. The platform also gives users the ability to explore and investigate data to better understand consumer and product behavior.
Q2 is leveraging Bits of Stock’s technology to help its financial institution clients reward their customers with fractional shares of stock.
The partnership was made possible through the Q2 Partner AcceleratorProgram, which makes it easy for fintechs to reach Q2’s financial institution clients.
Bits of Stock showcased its rewards platform alongside its client OMB Bank at FinovateFall last year.
Q2’s financial services clients have a new way to reward their consumers. That’s because fractional stock rewards platform Bits of Stock has teamed up with the digital banking and lending solutions company.
With Q2’s Digital Banking Platform, Q2’s financial services clients can offer their customers fractional stock when they redeem loyalty points or as a reward for certain activities like making a transaction with their debit or credit card, opening an account, applying for a loan, or making a deposit.
“We are pleased to welcome Bits of Stock to the Q2 Partner Accelerator program,” said Q2 Innovation Studio Managing Director Johnny Ola. “Financial Institutions now can offer fractional stocks as rewards on account spend and activity.”
Bits of Stock aims to help community financial institutions and credit unions engage their accountholders by rewarding them with fractional shares of their choice of stock. This enables younger users to build up their stock portfolios by microinvesting. In addition to today’s partnership with Q2, the New York-based company also has partnerships with Jack Henry, OMB Bank, Strata Credit Union, Gravy Stack, and others.
“This partnership is a value multiplier for customers, Q2, and Bits of Stock,” said Bits of Stock CEO Arash Asady. “Both companies are committed to finding innovative ways to empower financial services for consumers at scale.”
The partnership was made possible through the Q2 Partner AcceleratorProgram, an initiative within the Q2 Innovation Studio that allows financial services companies like Bits of Stock to leverage Q2’s SDK to integrate their technology into the Q2 Digital Banking Platform. The program not only creates an easy way for third party fintechs to integrate into Q2’s platform, but it also helps Q2’s bank clients leverage a wide range of new solutions that they can quickly deploy to their customers.
Founded in 2004 and headquartered in Austin, Texas, Q2 claims more than 40% of the top 10 banks in the U.S. as customers. The company’s platform reaches one out of 10 digital banking customers in America. Q2 went public in 2014 and is now traded on the New York Stock Exchange under the ticker QTWO, and has a market capitalization of more than $2.43 billion.
Bits of Stock showcased its rewards platform alongside its client OMB Bank at FinovateFall last year. The two demoed OMB Bank’s Stock Rewards Checking Account that rewards cardholders in the fractional stock of their choice every time they swipe their card. Bits of Stock was founded in 2016 and has received $5.9 million in funding.
Rasa has raised $30 million in Series C funding for its generative AI for financial services solution.
The round was co-led by StepStone Group and PayPal Ventures.
Rasa was the first AI-related investment for PayPal Ventures’ new AI Fund.
With two of the world’s top three banks, two of the largest U.S. banks, and American Express among its customers, PayPal Ventures’ first AI-based investment, a company called Rasa, is well on its way toward making a name for itself in the “Generative AI for financial services” space.
“This investment accelerates our lead in the market, and fuels our drive to redefine what is possible for businesses using generative AI-powered chat and voice platforms at scale,” Rasa CEO Melissa Gordon explained. “With our technology, we’re well-positioned to transform how businesses interact with their customers, making every conversation impactful and personal. We will use the funding to advance our technological leadership and strengthen our market presence.”
Founded in 2016, and boasting a remote-first presence in San Francisco, London, Paris, Berlin, and Belgrade, Rasa secured $30 million in Series C funding for its conversational AI platform last week. StepStone Group and PayPal Ventures co-led the round, which featured participation from Andreessen Horowitz (a16z), Accel, and Basis Set Ventures. At this time, updated valuation information was not available. The fresh capital will enable Rasa to grow its team, the company noted in a statement. Rasa is looking to add talent across both North America and Europe in a variety of roles, including marketing and engineering.
Rasa’s technology powers sophisticated and robust AI assistants that support user engagement. Additionally, the company leverages Conversational AI with Language Models (CALM) to offer solutions that combine the flexibility and nuance of Large Language Models (LLMs) with the control and certainty of traditional, NLU-based chatbots. Currently deployed in a pair of solutions, Rasa Pro and Rasa Studio, the CALM-based technology keeps interactions coherent and natural.
“At Rasa we’ve reinvented how conversational AI works,” Rasa co-founder and CTO Dr. Alan Nichol said. “While many in the industry claim to incorporate generative AI, often it’s merely an addition of LLMs onto their existing platforms.”
Rasa is the first investment from PayPal Ventures’ new AI fund. Launched with the mission of investing in early stage AI startups from multiple industries and verticals, the fund is a recognition of opportunities for real-world applications of AI in fields from customer success and compliance to risk and personalization.
“We are thrilled to mark the launch of our AI Fund with our investment in Rasa,” PayPal Ventures partner Alan Du said. “We believe Rasa offers a best-in-class platform for enterprises to develop robust, conversational AI, and we have seen how its concierge solutions improve customer engagement and business performance.”
Rasa is competing in a crowded space as more financial institutions and businesses embrace AI as a tool for enhancing the customer experience. Among Finovate alums alone, companies such as Kore.ai and boost.ai, as well as Best of Show winners like Finn.ai and Voca.ai, have demonstrated the capacity of AI-based solutions to transform the way financial services companies engage their customers. Other alums – ranging from SESAMm to ForwardLane to Kognitos – have demonstrated a variety of applications using Generative AI specifically.
European consumer and business credit data provider CRIFlaunched its ESG Analytics solution this week. The technology will give banks and financial institutions in the U.K. the ability to quickly and accurately assess the environmental, social, and governance (ESG) profiles of their U.K. and Europe-based suppliers, partners, and customers.
ESG Analytics draws on more than 130 key indicators from data sources in the U.K. and Europe. The technology analyzes information on issues such as water usage, waste production, emissions, and health and safety records, as well as modern slavery and inclusiveness. Financial institutions and banks will only need the U.K. or Europe-based business’ VAT or registration number in order to obtain an ESG score on the company. ESG Analytics also provides granular environmental, social and governance indicators – all available without requiring direct interaction with the company being reviewed.
“Considering the growing attention of the regulatory bodies toward ESG compliance in the EU but also in the U.K., ESG Analytics enables banks, insurers and corporates to understand the impact of businesses they work with today and helps to inform their decision-making in this ever-more important area of work,” CRIF Regional Director for the U.K. and Ireland Sara Costantini said. “And by working with regulatory bodies all around the world, we ensure that we remain at the forefront of regulation so we can pass this knowledge onto U.K. financial institutions.”
ESG Analytics will complement CRIF’s current ESG service, Synesgy, launched last fall. The solution enables businesses in the U.K. to assess the sustainability of their supply chains. Synesgy also helps companies enhance decision-making during the procurement process, avoid operational and reputational risk, and provide greater transparency with regard to ESG.
“Climate change is the defining issue of our time and every one of us has to play our part in protecting the planet for future generations,” Costantini said when Synesgy was launched in September. “For businesses this is no exception. As customers look to companies that are a force for good, it’s crucial that businesses understand both their own ESG performance and that of their entire supply chain.”
Headquartered in Bologna, Italy, CRIF made its Finovate debut at FinovateEurope 2014. In the years since, the company has grown into a major international credit bureau and business information provider with more than 10,500 FIs; 1,000+ insurance companies; 90,000+ business customers; and 1,000,000+ consumers in 50 countries using its services.
Financial infrastructure platform Xalts is acquiring Contour Network.
Xalts will leverage the purchase to create embedded solutions for trade and supply chain finance.
Financial terms of the deal were not disclosed.
Singapore-based financial infrastructure platform Xaltsannounced this week it is buying Contour Network with an aim to enhance global trade finance. Financial terms of the deal were undisclosed.
Contour Network was built in 2017 by a consortium of eight global banks to create an open trade finance network. Today, more than 22 banks and 100+ global businesses use Contour’s network for digital trade finance.
Xalts helps banks streamline global trade, receivables, and supply chain financing operations with tools that facilitate everything from origination to multiparty workflows. The company will leverage Contour’s processes and integrations to facilitate communication and transactions between businesses and financial institutions in its network. Once the deal is complete, Xalts will initially focus on creating solutions that banks, logistics companies, and fintechs can embed within their own applications for their business customers.
Xalts CEO Ashutosh Goel said the company aims to create a “Plaid for Trade.” He explained, “Our vision is to expand the scope of Contour’s network which is trusted by banks and corporates, and build it into a rail that enables businesses to access digital solutions for trade and supply chain finance offered by banks, fintechs and technology partners. Combining our platform with Contour’s Network will allow participants to develop and deploy customized solutions quickly.”
Xalts, which leverages the blockchain to help its clients build tokenization applications, was founded in 2022 and currently has a team of more than 50 employees spread across offices in Singapore, Hong Kong, India, the U.A.E., and U.K.
“Citi has long been a leader in driving innovation in financial services. We invested in Contour in 2020 and led the seed round for Xalts in 2022,” said Citi Ventures Director Everett Leonidas. “The combination of these two companies into one firm with an expanded vision and a great leadership team will accelerate innovation in global trade finance.”
With Xalts aiming to become the “Plaid for Trade,” the partnership opens up new potential for businesses to access digital solutions for trade and supply chain finance. This move, combined with the company’s use of the blockchain, offers the potential to create more accessible and efficient solutions to a wider range of businesses.
