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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Investment and innovation are defining the wealth management space as the week begins. LA-based wealth management platform Altruist enters the week with $169 million more in capital, courtesy of a Series E round led by Iconiq Growth. Meanwhile, JP Morgan Chase announced that it has deployed generative AI to enhance its thematic investment offering.
Be sure to check back all week long for more fintech news!
Crypto
Revolutlaunches its stand-alone crypto exchange for professional crypto traders, Revolut X.
KeyBanklaunchesKeyVAM, a virtual account management solution powered by Qolo for treasury management clients who have complex demand deposit account structures.
Regtech
Global RegTech consolidator Corlyticsacquires Deloitte UK’s RegTech platform.
Embedded finance
Issuer-processor Paymentologyteams up with Diamond Trust Bank to bring embedded finace solutions to customers in Kenya.
Accelerators and incubators
Ally Financiallaunches its Ally Innovation Challenge to promote solutions leveraging Responsible AI.
A few days ago, we highlighted the $25.7 million (€24.1 million) investment secured by Danish challenger bank Lunar. Also this week, we noted partnership news from Denmark-based real estate tokenization platform – and FinovateSpring alum – DigiShares.
With all this Danish fintech news, we are devoting this week’s edition of Finovate Global to the fintech scene in Denmark: a Nordic country with a population of nearly six million and a per capita GDP that’s among the top ten in the world. We’ll also highlight some of the Danish fintechs that have demonstrated their innovations on the Finovate stage.
Danish fintech unicorn Pleo raises €40m in debt financing
Pleo enables companies to centralize their business spending – expenses, reimbursements, invoices, and more. Pleo also offers physical, temporary, virtual, and vendor company cards to help businesses better track and manage spending. Pleo integrates readily with common business tools such as NetSuite, Xero, and Quickbooks, making its solution a viable option for companies ranging from start-ups to enterprises. With more than 30,000 customers using its spend management platform, Pleo notes that its technology saves administrative teams 138 hours every year and has a satisfaction rate of 90%.
“We are delighted to announce our partnership with HSBC Innovation Banking. Starting at €40 million, the debt financing available to us can extend based on future requirements – which will expand our existing reach even further into more countries, enable us to increase limits and offer more currencies,” Pleo VP of Credit and Treasury Amit Kahana said. “Beyond this milestone partnership and imminent launch in the Netherlands, Pleo is expecting to see exciting developments over the coming 12 months as Pleo prepare(s) to launch in even more markets.”
Pleo initially earned its unicorn status in the summer of 2021, courtesy of a $150 million investment that drove the company’s valuation to $1.7 billion. Pleo secured an additional $200 million in funding in an extension of its Series C round in December of that year, giving the company a valuation of $4.7 billion.
Ageras raises €82m in oversubscribed private placement round
From its origins in 2012 as an online marketplace to help small businesses connect with financial professionals like accountants and bookkeepers, Denmark-based fintech Ageras has grown into a more comprehensive financial services provider, offering cloud-based accounting services to more than 300,000 small businesses in Europe.
“We want to make it easier to be a small business in an increasingly difficult administrative and regulatory landscape by offering a fully integrated platform where companies can manage their banking, accounting, and tax in one financial cockpit,” Anderson said.
The investment takes Ageras’ total equity capital to more than $231 million, according to Crunchbase. The funds will also support Ageras’ plans for new acquisitions, with Anderson admitting that there are a number of potential targets already under consideration.
Ageras operates in more than 100 countries and boasts more than a million users of its technology. Headquartered in Copenhagen, Denmark, Ageras was acquired by Investcorp, which took a minority stake in the company in 2017.
Here come Finovate’s Danish alums
Over the years, Finovate has been proud to showcase a large number of innovative fintechs from Northern Europe, including a handful from Denmark. Here are some of the Danish fintechs that have demoed their innovations on the Finovate stage.
Cardlay Payment Systems – FS24 – Cardlay Payment Systems will make its Finovate debut later this month at FinovateSpring in San Francisco. The company offers a white-label card and expense management solution, Cardlay Expense, that delivers an exceptional, real-time experience for cardholders.
Subaio – FEU22 – Subaio made its Finovate debut at FinovateEurope 2020 in Berlin, Germany, and returned to the Finovate stage two years later for FinovateEurope 2022 in London. The company helps financial companies generate new revenue streams by identifying recurring payments and insights, and delivering different use cases based on this data.
Aiia – FEU21 – Aiia demoed its technology at FinovateEurope 2021 in London. The leading open banking platform in Northern Europe, the company provides open banking services to a sizable number of financial instituitons including Lunar, Pleo, DNB, and Santander Consumer Bank. Aiia was acquired by Mastercard in 2021.
DigiShares – FS21 – DigiShares introduced itself to Finovate audiences at FinovateSpring 2021 in San Francisco. The company offers a white-label tokenization platform for real estate, bringing both automation and liquidity to the property market.
Here is our look at fintech innovation around the world.
Asia-Pacific
Vietnamese fintech startup M_Service, operator of mobile e-wallet Momo, secured $28 million (£ 19.7 million) in funding.
A new inclusive instant payment system (IIPS), Higala, launched in the Philippines.
Fintech Australia and the Thai Fintech Association signed a Memorandum of Understanding to foster fintech capabilities between the two countries.
Sub-Saharan Africa
The Central Bank of Nigeria paused account opening for new customers at four fintechs: Kuda Bank, Moniepoint, OPay, and Palmpay.
Digital financial solutions provider Payless Africa launched in Kenya.
FX and cross-border payments provider Crown Agents Bank teamed up with business platform Invest Africa.
Central and Eastern Europe
Norway-based digital identity solution provider Signicat became the first international aggregator to integrate mojeID Poland into its digital identity portfolio.
Romanian fintech Finqware teamed up with FwF to help European companies automate financial operations.
Lithuanian fintech Softloans raised $1 million (€1 million) in pre-seed funding.
Middle East and Northern Africa
National Bank of Iraq (NBI) went live with core banking and payments technology from Temenos.
Egypt’s Bokraraised $4.6 million in pre-seed funding for its platform that offers investment products via asset backed securities.
Central and Southern Asia
Bangladesh-based Eastern Bank (EBL) teamed up with Mastercard to launch a dual currency prepaid card for medical tourists in India.
Indian cross-border payments platform BriskPE secured $5 million in seed funding.
Bank of Thailand launched QR code cross-border payments to India.
Latin America and the Caribbean
Brazil-based banking-as-a-service company QI Tech became the country’s latest unicorn after securing an extension of its $200 million Series B round from last October.
Uruguyan cross-border payment platform dLocal partnered with online English-learning platform Open English.
Brazilian fintech Nubanklaunched its new banking experience Nubank+, offering cashback, streaming video courtesy of a partnership with Max, and more.
The regulatory landscape for companies innovating in fintech and financial services is complex and ever-changing. Whether a company is developing solutions in the crypto space or seeking to take advantage of the opportunities in open banking, open finance, or Banking-as-a-Service, a comprehensive understanding of the regulatory environment is critical for success.
In its latest series of video conversations from our sister publication Fintech Futures, Fintech Founders interviews six industry professionals – all Founders and Co-Founders – to hear from them what they believe will be the biggest regulatory challenges for fintech start-ups in the coming years.
Check out our conversations on compliance in fintech and financial services featuring:
Cloud banking services provider Blend raised $150 million in new funding from PE firm Haveli Investments.
The investment comes in the form of convertible preferred stock with a zero percent coupon.
Blend Labs is an alumni of both FinovateSpring and our developers conference FinDEVr Silicon Valley, presenting at both events in 2016.
Cloud banking services provider Blend has secured an investment of $150 million from technology-focused private equity firm Haveli Investments.
The investment comes in the form of convertible preferred stock with a zero percent coupon. Blend will use most of the capital – approximately $145 million – to repay amounts payable under its current credit agreement. The remainder of the investment will be used for general corporate purposes. Overall, the investment is designed to fortify Blend’s financial position and balance sheet, paving the way for long-term growth and value creation.
“This partnership with Haveli reflects confidence in Blend’s continued journey to transform financial services and is an important show of faith in our growth strategy,” Blend Co-founder and Head Nima Ghamsari said. “We look forward to working with Haveli to advance our goal of driving innovation in the space and delivering lasting value for our customers and shareholders.”
Blend made its Finovate debut at FinovateSpring in 2016. The company returned to the stage later that year to demo its technology at our developers conference, FinDEVr Silicon Valley. In the years since, Blend has grown into a major cloud banking services provider helping financial services firms process $1.7 trillion in loan applications in 2022, and capturing more than 23% of mortgage market share in the second half of that year. So far in 2024, Blend has forged partnerships with Fannie Mae, Randolph-Brooks Federal Credit Union, Citizens Bank, and Michigan Schools and Government Credit Union (MSGCU).
As part of this week’s investment, Brian Sheth, Chief Investment Officer with Haveli Investments will join Blend’s board of directors. In a statement, Sheth praised the company as a market leader in providing mortgage and consumer banking software for banks, credit unions, and other lenders. “We have known the Blend team for several years and have been impressed with their innovation and vision,” Sheth said. “With a blue-chip customer base and an improved balance sheet, we believe Blend is well positioned to succeed with its modern, next-gen platform.”
Permira has acquired a majority stake in behavioral biometrics company BioCatch.
Existing shareholders, Sapphire Ventures and Macquarie Capital, have also increased their stake in BioCatch.
The moves have boosted BioCatch’s valuation to $1.3 billion, which is up from $1 billion last year.
Behavioral biometrics company BioCatch announced it has a new majority shareholder. Permira Growth Opportunities II, a fund advised by U.K.-based global private equity firm Permira, has acquired a majority stake in the Israel-based company by buying out shares from Bain Capital Tech Opportunities and Maverick Ventures in a secondary transaction.
Two of the company’s existing shareholders, Sapphire Ventures and Macquarie Capital, have also increased their stake in BioCatch. While specific terms of the transactions were not disclosed, the company’s valuation is now estimated at $1.3 billion.
BioCatch expects the move will help it accelerate its product roadmap and support its growth in general. The increased commitment from Permia will also aid BioCatch’s global expansion efforts. Specifically, the fraud prevention company will leverage Permia’s Continental European ties, with an aim to add new clients in that region.
“After building a strong partnership with Permira over the last year, we are delighted to welcome them as majority shareholders,” said BioCatch CEO Gadi Mazor. “The firm’s impressive experience within technology and cybersecurity, combined with their scale, global network, and our close working relationship, has been invaluable since their initial investment.”
BioCatch was founded in 2011 and has since raised around $324 million in disclosed funding. The company leverages behavioral biometric intelligence to offer account opening fraud detection, mule account detection, account takeover protection, customer authentication solutions, and more. BioCatch currently has more than 190 financial institution customers across the globe, including over 30 of the world’s largest 100 global banks.
Today’s announcement comes a year after BioCatch earned $1 billion following a $40 million investment from Permia. The move made Permia a significant minority shareholder in BioCatch, right behind Sapphire Ventures and Macquarie Capital.
“We have tracked BioCatch with enthusiasm for many years, and now having been a shareholder since early 2023, our conviction in the business, its growth potential, its technology leadership, and its management team continues to grow,” said Permia Growth Opportunities Partner and Co-Head Stefan Dziaski. “We’re excited to become the company’s majority shareholder and look forward to a continued successful partnership with Gadi and the BioCatch team as we seek to further accelerate growth and expansion in the years to come.”
A look at the companies demoing at FinovateSpring in San Francisco on May 21 and 22. Register today using this link and save 20%.
Cardlay Payment Solutions
Cardlay Payment Solutions’ white-label card and expense management product, Cardlay Expense, delivers an exceptional, real-time experience for card users.
Features
A fully bank-integrated, real-time product that helps banks provide corporate card clients a highly competitive user experience.
Who’s it for?
Banks, card issuers, fleets, other payment providers, and small, midsize and large corporations.
Foresight
Foresight is the operating system for the private market. Their software makes sourcing, diligence, and portfolio management data driven.
Features
Finds the right company to lend to, invest in, or buy
Makes diligence smarter and faster
Sees and models portfolios in real-time with all data integrated
Who’s it for?
Venture capital and private equity firms, commercial banks, pension funds, M&A advisors, and corporate development teams.
Transvision Solutions
Transvision Solutions is a tech firm specializing in AML solutions and analytics consulting. They offer advanced software to global financial institutions, focusing on combating financial crimes.
Features
Detects unusual activity efficiently using advanced analytics
Ensures compliance with real-time alerts and reporting
Reduces compliance costs by 30% minimum and increases efficiency
Who’s it for?
Banks, payment service providers, money service businesses, lending firms, law firms, credit unions, insurance companies, and retail organizations.
TruStage
Payment Guard by TruStage is a first-of-its-kind insurance solution built for digital lenders, designed to attract more borrowers and build more resilient loan portfolios.
Features
Attracts more borrowers
Strengthens loan portfolios
Reduces time spent on collections
Who’s it for?
Digital lenders.
ZimpleMoney
ZimpleMoney makes private lending simple between families, friends, and businesses, while empowering banks and credit unions with added visibility and control.
Features
Improves customer satisfaction
Increases account retention
Creates new channels for non-interest revenue and deposit growth
Who’s it for?
Banks, credit unions, and any business or other private party extending financing to their borrowers, customers, tenants, friends, or family.
This year FinovateSpring will feature eight startups that are winners of our Sustainability & Inclusion Scholarship program. The program is designed to showcase underrepresented founders and startups who are creating innovative solutions to combat climate change, promote diversity, and create financial inclusion.
To be eligible for the Finovate Sustainability & Inclusion Scholarship program, fintech and technology companies must have less than $7 million in funding. There are five categories in the program: environmental, social, governance, BIPOC founded/owned, and female-founded/owned.
Here are the Sustainability & Inclusion Scholarship winners for FinovateSpring 2024:
Blee – Scholarship winner in the Governance category. Headquartered in New York and founded in 2022, Blee helps organizations move to market quicker while increasing revenue and minimizing compliance risk. LinkedIn.
Endaoment – Scholarship winner in the Social category. Headquartered in San Francisco, California and founded in 2020, Endaoment empowers nonprofit organizations to accept donations in crypto and stock without having to accept the asset directly. LinkedIn.
Instarails – Scholarship winner in the Female Founded/Owned category. Headquartered in Alpharetta, Georgia and founded in 2022, Instarails enables banks and other organizations to offer instant, inexpensive, and inclusive payments to boost revenue, generate growth, and pave the way for entry into new markets. LinkedIn.
Kobalt Labs – Scholarship winner in the Female Founded/Owned category. Headquartered in New York, NY, and founded in 2023, Kobalt Labs helps fintechs and financial institutions accelerate and strengthen third-party diligence, facilitating revenue-generating partnerships and improving operational efficiency – without increasing headcout. LinkedIn.
LiquidTrust – Scholarship winner in the Female Founded/Owned category. Headquartered in Los Angeles, California, and founded in 2019, LiquidTrust enables banks to offer an improved customer experience to their business customers, grow non-interest bearing deposits, and generate additional revenue. LinkedIn.
Nav.it – Scholarship winner in the Female Founded/Owned category. Headquartered in Seattle, Washington, and founded in 2019, Nav.it integrates with existing HR systems to help organizations grow their businesses by enhancing employee financial wellness. LinkedIn.
Parlay Protocol – Scholarship winner in the Female Founded/Owned category. Headquartered in Alexandria, Virginia, and founded in 2022, Parlay Protocol offers technology that boosts the odds that an applicant will secure access to small business funding while helping banks gain new customers and attract new borrowers. LinkedIn.
Remynt – Scholarship winner in the BIPOC Founded/Owned category. Headquartered in San Francisco, California, and founded in 2022, Remynt helps creditors achieve higher recoveries and recapture defaulted consumers as customers as their financial position improves. LinkedIn.
FinovateSpring (May 21-23) is only a few weeks away! Take advantage of big early-bird savings on your registration when you buy your ticket by May 10.
Challenger bank Lunar raised $25.7 million (€24.1 million) in funding, boosting the company’s total raised to around $512 million.
Lunar plans to use today’s funds to expand on its basic package offered to Swedish residents to become a more full-service bank.
In 2023, Lunar reached 850,000 customers, marking an increase from 700,000 customers the year prior.
Challenger bank Lunarannounced this week it has raised $25.7 million (€24.1 million) in a supplementary funding round. According to Crunchbase, the new investment boosts Lunar’s total raised to just shy of $512 million, around $54 million of which was brought in over the past four months.
Lunar was founded in 2015 and currently offers retail and commercial digital banking services. The company received its banking license in 2019 and on the retail side offers personal checking accounts with debit cards, youth accounts, in-app PFM tools, a BNPL tool that can be retroactively applied to purchases already made, as well as an investing platform that allows users to invest in stocks, ETFs, and crypto. On the commercial side, Lunar offers business bank accounts, automated bookkeeping, cash flow analytics, expense management tools, loans, insurance, and more.
“Securing €50.9 million in such a challenging market reflects strong confidence in our growth strategies,” said Lunar Founder and CEO Ken Villum Klausen. “We’re seeing robust growth in our newly launched business area Banking Services, where we’re extending our in-house developed Nordic infrastructure to external partners.”
Lunar plans to use today’s funds to expand on its basic package offered to Swedish residents to become a more full-service bank. The company’s banking services are currently available to users in Denmark, Norway, and Sweden.
Approaching its 10th year of operation, Lunar reached 850,000 customers in 2023– including 20,000 business users. This total user number marks an increase from 700,000 customers in 2022. Concurrently, customer activity, as measured by transactions, nearly doubled during this period.
“Our journey doesn’t stop here, “Villum Klausen added. “We’re not just broadening Lunar’s basic banking services, but we’re also evolving into a full-service bank. Our aim is to cater to both private customers and businesses in Sweden, demonstrating our commitment to growth and our vision for the future.”
Seattle, Washington-based Cloudentity has been acquired by access management firm SecureAuth.
Terms of the deal were not disclosed. Cloudentity has raised $13 million in funding.
Cloudentity made its Finovate debut at FinovateFall 2022 in New York.
Access management and authentication company SecureAuth has completed its acquisition and integration of Cloudentity. Announced earlier this year, SecureAuth’s acquisition of the Seattle, Washington-based company will help position the firm as a market leader in the Customer Identity and Access Management (CIAM) space.
Cloudentity, which made its Finovate debut in 2022 at FinovateFall, is a specialist in advanced SaaS-delivered access management technology. The company supports both Fine-Grained Authorization (FGA) and Business-to-Business-to-Consumer (B2B2C) use cases, and also provides support for advanced authorization and consent specifications including Financial-grade API (FAPI) 2.0, which powers Open Finance communities around the world.
Integrating Cloudentity’s orchestration and FGA capabilities will complement SecureAuth’s suite of identity security solutions such as its AI/ML Risk Engine and Passwordless MFA technologies. The combined functionality will enable businesses to upgrade their customer experiences with enhanced security and compliance – with less friction.
“With the acquisition of Cloudentity, SecureAuth is poised to revolutionize the CIAM market,” SecureAuth Chief Operating Officer Kelly Wenzel said. “Cloudentity was built from the ground up as a pure cloud-native deep identity solution that can be implemented on-premise, via public cloud or private cloud, as a single-tenant or multi-tenant deployment within hours. This powerful combination of deployment flexibility and deep capabilities allows us to serve our customers in implementing identity security without sacrificing customer experience.”
As part of the transaction, Cloudentity CEO Brook Lovatt will join SecureAuth as Chief Product Officer. Lovatt said in a statement that the combined company will help drive innovation in the identity security space. “Together, these technologies provide a comprehensive CIAM solution set with an extremely short time-to-value that enables organizations to quickly and easily deliver exceptional digital experiences, while maintaining the highest standards of security and compliance.”
Cloudentity was founded in 2001. Prior to its acquisition, the company had raised $13 million in funding. Forgepoint Capital and WestWave Capital are among the firm’s investors.
International banking technology company Veritran announced a collaboration with financial messaging services company Swift.
As part of the collaboration, Veritran has joined the Swift Partner Programme.
Headquartered in Argentina, Veritran made its Finovate debut at FinovateFall 2021.
A new collaboration between Veritran and financial messaging services innovator Swift will empower financial institutions to provide an enhanced and streamlined cross-border payments experience for customers. As part of the collaboration, Veritran has joined the Swift Partner Programme, which will give its customers access to a variety of Swift solutions to increase the transparency and security of cross-border payments.
“Collaborations such as this are improving the experience for those sending payments cross-border, while also increasing transparency and security to improve the ecosystem as a whole,” Swift Global Head of API Acceleration Juan Carlos Botrán said. “It’s vital that industry players work together in this way to overcome increasing fragmentation in the cross-border payments landscape.”
An international banking technology company, Veritran will benefit from access to Swift solutions such as the Swift GPI Tracker, Payment Pre-validation, and SwiftRef. Swift GPI Tracker enables users to check the status of cross-border payments. Payment Pre-validation validates beneficiary data before the payment is sent. SwiftRef is Swift’s payments reference data solution, which streamlines payment operations and helps users easily find the data sets they need in a single location.
“This agreement is designed to align with the changing market demands, prioritizing the need for speed and flexibility with a more transparent and consistent pricing structure for users, the retail sector, small and medium-sized enterprises (SMEs) and large corporates,” Veritran CCO Marcelo Fondacaro said. “At Veritran, we’re fully committed to leading the charge towards an innovative future in international payments.”
Founded in 2005, Veritran made its Finovate debut at FinovateFall 2019 in New York. The company returned to the Finovate stage two years later for FinovateFall 2021. At the conference, Veritran demonstrated how to leverage its enterprise low-code platform to build solutions like its white-label digital wallet. The platform provides optimum time-to-market, boosting development times by 33%; a memorable UX; unlimited integration and scalability; and bank grade security.
Veritran maintains headquarters in Spain and the U.S., as well as in Buenos Aires, Argentina. The company has a major presence in Latin America, with offices in Mexico, Guatemala, Colombia, Peru, Brazil, Bolivia, Chile, and Paraguay.
A look at the companies demoing at FinovateSpring in San Francisco on May 21 and 22. Register today using this link and save 20%.
Ascent Platform
Ascent Platform’s next-gen Point-of-Sale platform streamlines any product application or form without disrupting existing systems and processes. It learns from each customer interaction to improve subsequent experiences.
Features
Includes a no-code builder for rapid deployment of any app or form
Does not disrupt current operational processes
Offers low acquisition and ownership costs
Delivers less friction, less abandonment, and faster growth
Who’s it for?
Banks, credit unions, and CUSOs.
Bloom Credit
Bloomplus by Bloom Credit lets the 106 million thin-file, no-file, and subprime Americans build credit by submitting payments from their DDA accounts to major credit bureaus.
Features
Allows consumers to build credit with bills they are already paying
Gives consumers access to credit products
Allows consumers to access mainstream credit rates
Who’s it for?
Banks, credit unions, and fintechs.
Eqvista
With $70B in assets under administration (AuA) and a user base of 17,000 companies and monthly valuations of $2B in client assets, Eqvista is in a prime position to upsell equity and financial services.
Features
Delivers in real-time valuation
Provides financing against equity
Offers financing for SME segment
Who’s it for?
Banks who want to enter the equity financing space and SMBs looking for alternative sources of financing.
Revelata
Revelata makes investors bionic at research and analysis. Their first product, deepKPI, automatically surfaces company KPI time series buried within the text of billions of pages of SEC filings.
Features
Fast: Analysts cut ~1,200 hours per year down to seconds for manual data extraction
Trusted: Every data point auditable with one click
Simple: Downloads to Excel, works offline
Who’s it for?
Analysts in investment banks, hedge funds, asset managers, PE firms, research firms, management consultancies, corporate strategy teams, as well as sophisticated retail investors.
Streetbeat
Streetbeat’s financial AI API streamlines financial operations with real-time, personalized data for each client.
Features
Enhances user experience with real-time, personalized financial data
Streamlines financial operations and integrates with existing systems
Supports advanced functions like backtesting and port
Moneyhub recently commissioned research into building societies and consumers, which involved interviews with building society leaders from the likes of Nationwide, Skipton, Yorkshire, Coventry, and The Building Societies Association. Additionally, 2,000 British adults were surveyed to find out about the sector’s digital readiness and the opportunities a more data-led proposition might offer.
Here’s what Moneyhub found:
Nearly 1 in 2 building society members report difficulties in engaging with their services.
80% of consumers believe that a good online platform is important when choosing a new financial provider.
66% of 18-34 year olds would like more convenient access to products and services without the need to visit physical bank branches.
Building societies are at a pivotal juncture. Traditionally known for their community focus and customer-centricity, they now face the urgent need to digitize to meet evolving consumer demands.
“Digitize or die”, a senior sector stakeholder said.
Moneyhub’s research highlights a stark reality: there is a gap between consumer expectations and the digital offerings of building societies. The company’s report – Digitize or Die: A Call to Arms for Building Societies – serves as a roadmap for building societies ready to embrace this essential transformation, ensuring they meet the needs of today’s and tomorrow’s consumers.