Finastra Integrates Clinc’s Conversational AI into its Digital Banking Platform

Finastra Integrates Clinc’s Conversational AI into its Digital Banking Platform
  • Finastra and Clinc have partnered to integrate Clinc’s conversational AI technology into Finastra’s Fusion Digital Banking platform.
  • Finastra will offer its 8,600 financial instiution clients access to Clinc’s AI virtual assistants to help mitigate the load on call centers while providing quality answers to end users.
  • Finastra was founded in 2017 as a merger between Misys and D+H.

Financial software company Finastra has tapped conversational AI fintech Clinc this week. The two have partnered to integrate Clinc’s Virtual Banking Assistant technology into Finastra’s Fusion Digital Banking platform. 

The added capabilities will enable Finastra’s 8,600 financial institution clients to increase digital engagement with their customers. Clinc’s Virtual Banking Assistant helps banks manage common banking requests through different channels, which ultimately helps reduce the volume of calls into the call center.

Clinc was founded in 2015 to build what it calls a “human-in-the-room” level of virtual assistant powered by AI technology and machine learning. The company’s solution understands natural language and leverages elements from the user’s inquiry– such as wording, sentiment, intent, tone of voice, time of day, location, and relationships– to craft an answer that is not only human-like, but also useful in answering the original question.

“We are incredibly pleased to be able to offer our AI solution to banks in collaboration with Finastra, whose FusionFabric.cloud platform is viewed around the world as a leading financial technology ecosystem,” said Clinc CEO Jon Newhard. “Our Virtual Banking Assistant, which can be integrated seamlessly as part of a digital transformation strategy, enables financial institutions to engage customers efficiently but without losing the personal touch. This is vital in an era when increasing numbers of consumers are demanding authentic and intuitive experiences from chatbots.”

Clinc’s technology will be available in Finastra’s FusionFabric.cloud, a marketplace that helps financial services firms find pre-built, ready-to-integrate apps into their Finastra products. Since launching in 2017, FusionFabric.cloud has had 566 customers sign up and has helped form more than 153 partnerships.

“Financial institutions worldwide will benefit from increased access to Clinc’s innovative chatbot technology,” said Finastra Chief Product Officer, Universal Banking Narendra Mistry. “Understanding how real people talk and interact is critical as banks and credit unions work to ensure that the customer experience remains strong while embracing new technologies. We’re delighted to welcome Clinc to our technology ecosystem, and for Finastra’s customers to be able to easily offer conversational AI as part of their digital strategy.”

Finastra was founded in 2017 as a merger between Misys and D+H. The latter acquired Mortgagebot in 2011 for $232 million. Mortgagebot was among the first companies to demo at a Finovate event. The company won Best of Show at FinovateFall 2007. Finastra’s technology spans lending, payments, treasury and capital markets, and universal banking. The U.K.-based company counts 90 of the world’s top 100 banks as clients.


Photo by Miguel Á. Padriñán

Finovate Global VC Edition: Quona Capital Backs Financial Inclusion in Emerging Markets with New Fund

Finovate Global VC Edition: Quona Capital Backs Financial Inclusion in Emerging Markets with New Fund

Good news for fintech startups in developing markets! Quona Capital recently announced that it has closed its latest fintech fund, its third, at $332 million. The venture capital firm, which specializes in emerging markets, noted that the amount raised topped its target of $250 million. The new fund, Fund III, will be focused on companies that are developing technologies that expand access to financial services for consumers and businesses in regions ranging from Latin America and India to Southeast Asia, MENA, and Africa.

“Since our earliest days, Quona has been dedicated to expanding the frontiers of financial inclusion – investing with conviction in markets and technology-enabled models improving access and quality of financial services for the masses,” Quona co-founding managing partner Monica Brand Engel said in a statement. “Our prior fund performance, robust pipeline of inclusive fintechs, and growing LP interest in our offerings are ringing endorsements of our view on the prospects of impact-oriented venture investing in emerging markets.”

With aggregate capital of more than $745 million, Fund II is the firm’s third fund since Quona Capital was launched in 2015. Those contributing to the fund as investors include global asset managers, insurance companies, both investment and commercial banks, endowments, foundations, family offices, and more. And while many of the investors in Fund III have invested in Quona Capital funds previously, the new fund did receive capital from 20 new investors, as well.

According to Quona Capital, the startups in its portfolio have served nearly nine million small and medium-sized businesses and over 30 million retail customers. Quona Capital startups have raised nearly $4 billion in capital and generated more than $800 million in revenues. Among these firms are India-based consumer lending company ZestMoney, Southeast Asia-based fintech marketplace ula, and long-time international remittance firm and long-time Finovate alum Azimo – which was acquired by Papaya Global earlier this year.


Here is our look at fintech innovation around the world.

Central and Southern Asia

  • Indian neobank ZikZuk acquired tax e-filing platform TaxSpanner.
  • National Bank of Pakistan turned to Finastra to enhance its trade finance operations.
  • Lentra, a fintech based in India, secured $60 million in Series B funding for its loans-as-a-service business for banks.

Latin America and the Caribbean

  • AstroPay introduced its Mastercard prepaid card in Brazil.
  • Mexico-based B2B payments company Mendel raised $60 million in new funding.
  • Brazil’s Agrolend, which provides credit to the country’s farmers, secured $27 million in Series B funding.

Asia-Pacific

  • Ant Group introduced its Buy Now, Pay later offering in Hong Kong.
  • Vietnam-based Sacombank partnered with Temenos to enhance digital banking.
  • Philippines-based neobank Tonik unveiled its all-digital lending products, Flex Loan and Big Loan.

Sub-Saharan Africa

  • Nigerian fintech Paga unveiled its Visa-branded card this week.
  • Pan-African paytech Cellulant secured a Payment Systems Operator license from the National Bank of Uganda
  • Samsung South Africa launched its digital wallet, Samsung Wallet.

Central and Eastern Europe

  • Polish fintech Ramp locked in $70 million in Series B funding to build payment rails for cryptocurrency investors.
  • Co-investment platform for European startups SeedBlink secured licensing from the Romanian Financial Supervisory Authority (ASF).
  • Genome, an Electronic Money Institution based in Lithuania, partnered with Entrust to simplify digital payments.

Middle East and Northern Africa

  • UAE-based Wio Bank went live with Mambu’s cloud-native banking platform.
  • Pyppl, a financial services platform based in the UAE, raised $20 million in Series B funding.
  • Saudi Arabia’s central bank presented its open banking framework.

Photo by Ricky Gálvez

Finance in the Metaverse Era Should be Green and Sustainable by Default

Finance in the Metaverse Era Should be Green and Sustainable by Default

The following is a sponsored blog post from Finastra.

Post-pandemic recoveries stalled by rocketing energy prices are leading to calls for stalling a green transition that has already begun. But the costs to businesses due to climate-related weather events within the next four years will be over $1 trillion.

Investors and financial institutions are increasingly applying non-financial factors (Environmental, Social, and Governance) as part of their analysis process to identify material risks and growth opportunities. Also, there is a high interest coming from consumers in the sustainability of businesses and how they impact the environment.

But because of the broad range of indicators coupled with the lack of standards, transparency, and unified reporting makes it a challenge to assess and measure true, impactful ESG credentials and the sustainability of a business.

At the same time, many banks have started to embrace/experiment in the Metaverse including DBS Bank in partnership with The Sandbox with a focus on driving sustainability. Will this be an opportunity or a challenge for financial institutions keen to demonstrate their commitment to a more sustainable future?

To help navigate these challenges Finastra invited three experts in ESG and Sustainable Finance alongside Christophe Langlois, their Global Marketing Lead, Fintech & Developer Ecosystem at Finastra, who hosted this insightful conversation:

  • Marcus Cree, MD Financial Technology and Services, GreenPoint Global
  • Tanuj Pasupuleti, CEO, Bankify
  • Jay Mukhey, Global Director of ESG, Purpose & Impact, Finastra

They discussed the following topics:

  • The case of ‘greenwashing’ in 2022 and how to identify it.
  • The main differences in terms of sustainable finance adoption and challenges between the key regions of the world?
  • The opportunities that come with sustainable finance.
  • The essential role open/API banking plays in fostering sustainable finance.
  • Metaverse from a sustainable finance standpoint.

To learn about the successful adoption of ESG and sustainable finance and what solutions are available right now on the market, watch the video by visiting this page.


Photo by Michael Marais on Unsplash

Finastra Partners with PoS Financing and Buy Now, Pay Later Platform Jifiti

Finastra Partners with PoS Financing and Buy Now, Pay Later Platform Jifiti
  • Finastra has announced a strategic alliance with Ohio point-of-sale (PoS) financing and Buy Now, Pay Later (BNPL) company Jifiti.
  • The alliance will bring new PoS financing capabilities to financial institutions in Finastra’s Banking-as-a-Service ecosystem.
  • Finastra was formed via a merger between Finovate alum Misys and D+H in 2017.

Just last week we highlighted the state of Ohio as a place where innovation in fintech and insurtech was thriving. Today, we learn that financial software company and Finovate alum Finastra has inked a strategic alliance with one of Ohio’s fintech innovators: Columbus-based point of sale financing company and Buy Now, Pay Later platform Jifiti.

The collaboration will bring embedded financing capabilities to financial institutions in Finastra’s Banking-as-a-Service (BaaS) ecosystem. These capabilities will enable banks to empower merchants with point-of-sale financing options such as Buy Now, Pay Later and split payments. Whether transacting online, in-store, or by call center, consumers will be able to access this expanded range of financing options. Jifiti’s platform will be pre-integrated with Finastra’s systems, making deployment easy for financial institutions currently using Finastra to power their core banking operations.

Finastra Senior Director for Solution Management, BaaS & Orchestration Jeanette Kescenovitz put the partnership in the context of the recent launch of Finastra’s BaaS embedded consumer lending offering. “We look forward to leveraging Jifiti’s best-in-class retail point-of-sale solution to give financial institutions a simple way to provide a seamless, embedded finance offering with a fully digital-first experience,” Kescenovitz said.

Jifiti offers a modular, white-label platform that supports a wide range of point-of-sale financing options. These options include installment loans, lines of credit, split payments, BNPL, and B2B financing. Founded in 2011, the company introduced its B2B Buy Now, Pay Later solution for banks, lenders, and merchants last month. The addition of the offering for business customers significantly enhanced the capabilities of Jifiti’s platform, enabling the technology to cover virtually all types of Buy Now, Pay Later options.

“The B2B market was the next logical step in our journey at Jifiti,” company CEO and co-founder Yaacov Martin said when the launch was announced. “We aim to give every customer the financing that best suits their needs. Now we can help our bank and merchant partners extend that same level of customization to their business customers through specialized B2B-embedded finance.”


Photo by Pixabay

Finastra Partners with Contour for Trade Finance; Collaborates with Kotak Mahindra Bank for Corporate Banking

Finastra Partners with Contour for Trade Finance; Collaborates with Kotak Mahindra Bank for Corporate Banking
  • Financial solutions provider Finastra announced a strategic collaboration with digital trade finance network Contour.
  • Finastra also announced a partnership with India’s Kotak Mahindra Bank, bringing its Unified Corporate Portal solution to support the institution’s corporate banking portal Kotak FYN.
  • Formed via a merger between Misys and D+H in 2017, Finastra also recently announced the appointment of Chief People Officer Helen Cook.

Financial solutions company Finastra recently announced a pair of partnerships. The U.K.-based firm, which launched its open platform for innovation FusionFabric.cloud in 2017, has entered a strategic collaboration with digital trade finance network Contour. The collaboration will integrate Finastra’s Fusion Trade Innovation technology with Contour’s platform, boosting access to trade finance and streamlining back-office workflow.

The collaboration helps financial institutions take advantage of the multi-trillion dollar global trade business that both corporate customers and consumer depend upon every day. The partnership between Finastra and Contour will give financial institutions a network that supports collaborative workflows between trading parties. The new integration facilitates digital adoption, lowers costs and reliance on paper, and reduces risk.

“Our partnership with Finastra is an important step forward in breaking down barriers to adoption and increasing access to trade finance,” Contour CEO Carl Wegner said. “By integrating Finastra’s Fusion Trade Innovation, financial institutions and corporates will have access to an end-to-end ecosystem of services that will enable them to transact seamlessly and securely.”

Finastra also announced a partnership with India’s Kotak Mahindra Bank, specifically supporting the firm’s new integrated corporate banking portal, Kotak FYN. The bank will rely on Finastra’s Unified Corporate Portal solution, expanding a partnership with Finastra that extends back to October of 2021. The new enterprise portal will enable bank customers to conduct trade services. By the final quarter of the year, the portal will also offer account services, payments, and collections.

“Working together with Finastra, the Unified Corporate Portal will allow us to make the Kotak FYN portal even more revolutionary,” Kotak Mahindra Bank President for Global Transaction Banking Shekhar Bhandari said. “We can provide intuitive, easy-to-use access to many products and user journeys through a single platform, reducing complexity and friction for our customers and providing a truly differentiated user experience.”

The Bank’s Unified Corporate Portal will leverage Finastra’s Corporate Channels framework. This will empower banks to offer their corporate clients a seamless experience for account services, payments, trade, supply chain finance, and lending. The portal will enable banks to unify data across portals and back office systems to give users a single view of transactions, positions, and balances. Finastra noted that the integration will support self-service operation and boost efficiency.

Finastra’s partnership news comes in the wake of a new C-suite hire: the appointment of Helen Cook as the company’s Chief People Officer. Announced late last week, Cook comes to Finastra from Natwest Group, where she worked as Chief Human Resources Officer. At Finastra, Cook will be tasked with helping the company fulfill its goal to be “the most inclusive and diverse employer in the fintech industry,” according to a statement.

“Finastra’s vision is built on collaboration, and its commitment to become a truly inclusive workplace and enhance the skills of its workforce,” Cook said. “I’m thrilled to support in growing and developing the company’s global talent.”

Finastra was formed in 2017 as a merger between Finovate alum Misys and D+H. The company’s technology is used by more than 8,600 institutions, including 90 of the top 100 banks in the world. Simon Paris is CEO.


Photo by Akshar Dave🌻

Finastra Integrates FormFree into Mortgagebot Solution

Finastra Integrates FormFree into Mortgagebot Solution
  • Finastra is partnering with FormFree, a SaaS company that helps lenders assess consumers’ ability to pay.
  • Finastra will integrate FormFree’s AccountChek into its Mortgagebot solution to help lenders make faster underwriting decisions.
  • Mortgagebot was among the first companies to demo at a Finovate event, having won Best of Show at FinovateFall 2007.

With unpredictable housing markets and interest rates, banking software company Finastra is stepping in to remove a bit of the sting from the process of purchasing a new home. The company is partnering with FormFree, a SaaS company that helps banks assess consumers’ ability to pay (ATP).

Under the partnership, Finastra will leverage FormFree’s AccountChek, a data verification service that bundles asset, income, and employment verification to help lenders make better-informed decisions. Finastra will integrate AccountChek into its Mortgagebot solution to help lenders make faster loan decisions while mitigating risk.

“FormFree provided us with the perfect solution to help further streamline what is traditionally a very manual and labor-intensive task,” said Finastra VP of Mortgage and Origination Steve Hoke. “For both lenders and borrowers, this added verification capability to our lending solution will have a significant impact on the loan cycle, creating a more efficient, secure and inclusive process.”

AccountChek uses borrower-permissioned data from applicants’ assets, income, and employment information. AccountChek retrieves and formats the data into underwriter-friendly reports that offer transparency for better, faster credit decisioning with reduced fraud risk.

FormFree Founder and CEO Brent Chandler said that the partnership has the potential to help lenders increase access to homeownership. “Notably, the integration makes it easier for lenders to support the government sponsored enterprises’ verification initiatives that help expand access to homeownership and streamline processes without incurring additional risk,” said Chandler. “Combined, Finastra and FormFree’s technologies and shared vision for fair and inclusive access to home financing will help lenders deliver an elevated borrower experience.”

Finastra launched in 2017 as a merger between Misys and D+H. The latter acquired Mortgagebot in 2011 for $232 million. Mortgagebot was among the first companies to demo at a Finovate event, having won Best of Show at FinovateFall 2007.


Photo by Thought Catalog on Unsplash

EU Toughens Crypto AML Rules; ADGM Academy and Singapore University Promote Fintech Literacy

EU Toughens Crypto AML Rules; ADGM Academy and Singapore University Promote Fintech Literacy

One of the many fascinating conversations I enjoyed at FinovateEurope last week was my chat with Trulioo Chief Technology Officer Hal Lonas. Among the topics we discussed was the way evolving regulations were impacting the business of keeping financial services companies compliant with regard to KYC and AML requirements.

This week we learned that the European parliament is moving closer to embracing another measure to tighten rules with regard to financial services – in this case, cryptocurrency transactions. Members of two parliamentary committees this week approved new rules to ban anonymous cryptocurrency transactions as part of an overall European Union-wide anti-money laundering campaign.

The new regulations will require all transfers of cryptocurrencies, regardless of size, to include information on the source and the beneficiary of the assets involved. This information, which will be made available to regulators, would cover transactions from wallet addresses that are held by private users (“unhosted wallets”). The new requirements, however, would not apply to P2P transfers made without an intervening provider.

“Illicit flows in crypto assets move largely undetected across Europe and the world,” Committee on Economic and Monetary Affairs co-rapporteur Ernest Urtasun explained. “(This) makes them an ideal instrument for ensuring anonymity.”

The new policy has its critics. Supporters such as Urtasun have pointed to the disclosures of the Panama and Pandora Papers as good reasons for bringing additional scrutiny to cryptocurrency transactions. But critics such as Paul Grewal, Chief Legal Officer with Coinbase, suggest that the new regulations are based on a false premise: that cryptocurrencies represent a significant vehicle for illegal activity.

“The truth is that digital assets are in generally a markedly inferior way for criminals to hide their illicit financial activity,” Grewal wrote in a blog post earlier this week. “That’s why, according to the best research available, by far the most popular way to hide illicit financial activity remains cash.”

By contrast, Grewal noted “digital assets and the immutable nature of their blockchain technology actually enhances the ability to detect and deter illicit activity.”

The proposed legislation will now be voted on by the full parliament and national ministers.


April is Financial Literacy Month. Be sure to check out our themed coverage of financial literacy both on the Finovate blog in general and here in Finovate Global in specific all month long.

To this end, we found news of the Memorandum of Understanding recently signed by the Abu Dhabi Global Market Academy (ADGMA) and the National University of Singapore’s Asian Institute of Digital Finance (AIDF) to be especially noteworthy.

The goal of the pact is to help bring thought leadership to the fintech community and bolster the fintech ecosystem in Abu Dhabi “and beyond.” There are three main pillars to the agreement: research and publication, technology development, and knowledge dissemination – each of which contributes differently toward the goal of facilitating knowledge exchange across regions and encouraging research collaboration.

What’s interesting about this initiative is the way it supports financial literacy and education among professionals already in the field of financial services. “We, at AIDF, look forward to the close collaborations with ADGMA in research advancements, the education of skilled professionals, and nurturing of FinTech entrepreneurs,” Duan Jin-Chuan, Executive Director of the Asian Institute of Digital Finance at the National University of Singapore, said. “We see these activities as a vital component in pursing a better future for our countries.”

The ADGM Academy, headquartered in Abu Dhabi, UAE, was established in 2018 to build expertise, financial education, and literacy in the region. The Academy is part of the Abu Dhabi Global Market (ADGM), an international financial center, and features coursework areas including banking and finance, digital and fintech, and entrepreneurship, as well as national, personal, and professional development.


FinovateEurope ended just a few days ago. Of all our events, our London conference often provides the best showcase for international fintech innovation – especially from developing economies and parts of the world not always considered to be fintech hubs in spite of their economies.

Below is a quick run-down of companies in this category that demoed their latest solutions at FinovateEurope last month.


Here is our look at fintech innovation around the world.

Latin America and the Caribbean

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia


Photo by ArtHouse Studio

Filipino Neobank Tonik Secures $131 Million; Latin American Payments Company EBANX Turns Ten

Filipino Neobank Tonik Secures $131 Million; Latin American Payments Company EBANX Turns Ten

Tonik, a digital neobank based in the Philippines, has secured $131 million in a Series B round that will help the institution expand in the Philippines, as well as throughout Asia. The investment was led by Mizuho Bank of Japan, and gives the company $175 million in total funding.

Also participating in this week’s Series B funding round were Prosus Ventures, Sixteenth Street Capital, Nuri Group, and individual investor Rahul Mehta, co-founder of DST Partners. Valuation estimates were not immediately available.

Launched in the Philippines in the spring of 2021, Tonik has been one of of the fastest growing new banks, topping $100 million in consumer deposits in its first eight months of operation. The neobank has partnered with Finovate alums Finastra for its cloud-based core banking proposition, NICE Actimize for its AML technology, and Daon for its biometric authentication solutions. In the Philippines, where more than 70% of the population is unbanked, Tonik sees a $140 billion retail deposit market and an unsecured lending opportunity of $100 billion.

“The partnership with Mizuho will provide Tonik with enhanced access to the international wholesale funding markets and world-class managerial talent, as well as serve as a fantastic platform for our future international expansion,” Krasnov said.

Tonik offers a variety of retail financial products, including deposits, loans, current accounts, payments, and cards. The first licensed, digital-only bank in Southeast Asia, Tonik began this year with a partnership with Google Cloud. The neobank will leverage Google Cloud’s platform as part of its strategic to boost financial inclusion and open banking in the Philippines.

EBANX Emerges from its First Decade

Last month we highlighted Latin American payments company EBANX and its expanded operations in Mexico. This month, we congratulate the Brazil-based fintech on its 10-year anniversary.

“In these 10 years, we have been able to witness important transformations in the digital market, in the payments industry, and in innovation ecosystems around the world,” EBANX co-founder and CEO João Del Valle said in a statement. “We are pleased to have actively participated in these movements in Brazil and Latin America, using cutting-edge technology and local knowledge.”

With nearly a billion total payments processed and offices in ten countries, EBANX notched more than 110 percent in processed volume last year. Also in 2021, EBANX launched its EBANX One payments platform that unites all of its payment solutions via a single integration, acquired a pair of Brazilian fintechs Juno and Remessa Online, and raised $430 million in Series B funding. Already in 2022, EBANX has opened new offices in Mexico City and appointed former Google VP Paula Bellizia as its new president of Global Payments.

“Today is the day to celebrate all the achievements so far,” Del Valle said, “but, above all, to outline the new challenges ahead, always with the clear mission of creating more access between people and companies from all over the world.”


FinovateEurope 2022 is just one month away. If you are an innovative fintech company with new technology to show, then there’s no better time than now and no better forum than FinovateEurope. To learn more about how to demo your latest innovation at FinovateEurope 2022 in London, March 22-23, visit our FinovateEurope hub today!


Here is our look at fintech innovation around the world.

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean


Photo by Mel Casipit from Pexels

Chilean Fintechs Secure Millions; EBANX and Amazon Forge Payments Partnership

Chilean Fintechs Secure Millions; EBANX and Amazon Forge Payments Partnership

Fintech companies from Chile made headlines this week, taking their rightful place alongside the innovators in neighboring countries like Brazil, Colombia, and Mexico, which have tended to dominate conversations about the surge in financial technology in Latin America in recent years.

Xepelin, a Chilean company that offers a financial services platform designed especially for small businesses, raised $30 million in equity along with another $200 million in debt facilities. The equity financing was led by Kaszek Ventures, a Latin American VC fund, and featured participation from DST Global and a number of angel investors. The company’s debt facility were provided by asset managers and hedge funds based in Latin America as well as the U.S.

Xepelin focuses on enabling small businesses to secure organize their financial data in real time, as well as apply for – and receive – short-term financing easily and quickly. The company says that SMEs can apply for working capital loans “with three clicks” and receive their funding “in a matter of hours.”

With a monthly growth rate of 30%, Xepelin said it has more than 4,000 clients in Mexico and Chile, and has loaned more than $400 million to small businesses in those countries. The company said that the new capital will help it ensure that all small businesses in Latin America will have access to both financial services and financial capital. Xepelin also noted that it is looking to expand beyond the B2B space to provide a broader range of services to small businesses and companies in the region.


Helping employers improve the financial health of workers is the mission of Quansa, another Chilean fintech that raised $3.6 million in new capital this week. Quansa combines financial education with financial management tools to give companies in Chile the ability to offer their employees a more holistic benefits package. Quansa’s platform provides personalized financial guidance, access to flexible salaries, and debt management resources to more than 2,000 workers currently.

The seed funding round was led by Valor Capital Group and featured participation from Pear VC, Norte, Magma Partners, Sequoia Scouts, as well as a number of angel investors.

Quansa co-founder Mafalda Barros pointed to the challenge of debt that many Chilean workers struggle with, and noted that 70% of workers say that they feel as if they have little control over their finances. “It’s just as important to understand how to manage your money as it is to have access to these services,” Barrros said. “We teach users how to organize and manage their bills, use financial tools, start saving and, of course, to spend better.”


Not all big fintech headlines out of Latin America were related to funding and venture capital. EBANX, a payments solution provider based in Brazil, and Amazon have teamed up to enable Amazon Prime Video customers in Peru to subscribe to the service and make payments in local currency rather than in U.S. dollars.

“Localized solutions deeply improve the online purchasing experience for Peruvians and all Latin Americans, helping them to access the best services around the world – in addition to broadening the total addressable market of companies in the LatAm region,” EBANX co-founder and CEO João Del Valle said. “And this two-way street of access is precisely what we work for everyday at EBANX. That is why we are very excited about this collaboration with Amazon Prime Video in Peru.”

Founded in 2012, EBANX is among the leading payment platforms in Latin America. The company offers more than 100 local payment methods and brought access to financial products and services to more than 70 million Latin Americans. Last month, the company secured $430 million in funding from Advent International. This spring, EBANX launched operations in Central America, expanding its total reach to 15 countries. The company has said it plans to offer shares to the public via IPO “in the coming months.”


Here is our look at fintech innovation around the world.

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe


Photo by Alisha Lubben from Pexels

Fabrick, Open Banking, and an Update on Fintech in Italy

Fabrick, Open Banking, and an Update on Fintech in Italy

Last week, we leveraged the occasion of French alum Ledger’s new, cryptocurrency-focused, business division to bring readers up to speed on the latest in French fintech. This week, news from Fabrick, a financial services company based in Milan (and a sponsor of the just-concluded FinovateEurope Digital) offers us a similar opportunity to catch up with innovations in fintech in Italy.

Fabrick announced this week that it had forged a partnership with Microsoft Italia. The collaboration will enable the open banking financial services provider to leverage cloud computing and other new technologies to develop solutions that help accelerate digital transformation in financial services. As part of the alliance, Fabrick’s offering will become a part of the Microsoft Commercial Marketplace and enable the company to better market its technology to the enterprise sector. Fabrick’s personal financial management solution is already available on Microsoft’s marketplace.

“For us, the partnership with Microsoft represents an extraordinary opportunity to grow and strengthen our positioning in the market,” Fabrick CEO Paolo Zaccardi said. “We have found a valuable ally who, like us, has seen in technological evolution and Open Finance a new way to innovate the delivery of corporate services for the end user.”

Founded in 2017, Fabrick is an open banking ecosystem and a regulated TPP. Within digital payments, channel innovation, and open banking, Fabrick helps enrich the offerings of banks, processors, and fintechs. With customers including Bankart, HDI Assicurazioni, and illimity, Fabrick made fintech headlines earlier this year via collaborations with DizmeID Foundation for a hackathon based on innovations in digital identity, and with Banca Progetto and Faire to help the Italian challenger bank offer an instant lending service for small and medium-sized businesses.

“We are particularly enthusiastic about this collaboration because it testifies to the validity of the ecosystem proposed by Fabrick,” Zaccardi said when the partnership was announced last month. “On the one hand (we have) the capacity of our platform, through which the service will be implemented, and on the other the important synergies that arise within our community Fintech District, of which Faire is part and through which we have begun to collaborate with them.”


Like France, which we looked at last week, Italy has a fintech industry that is often overlooked in the broader conversation on European financial technology. To this end, this week’s Finovate Global Reports turns to the Fintech District and its The Italian Fintech Guide 2020 for a peek into “the most promising fintech companies operating in Italy.”

According to Fintech District, Italy had 345 fintech startups as of the end of 2019. It is a young industry – with most startups at an intermediate stage of growth and with less than one million in capital raised. Additionally, these fintech teams have members who are, on average, less than 32 years old. As with most regions, fintechs in Italy have increasingly been looking to enhance the digital capabilities of incumbent banks and insurance companies – as well as developing B2C solutions for Italian consumers. Open banking has helped accelerate this trend, and companies like Fabrick have been among those helping banks and third party solution providers connect and innovate together.

To learn more about fintech in Italy, check out IBS Intelligence’s 5 Italian FinTech companies transforming the financial sector from last fall. For a more inclusive look, consider Italian entrepreneur Claudio Bedino’s Top 100 FinTech leaders and influencers in Italy that appeared a year before IBS Intelligence’s roundup.

In recent years, our FinovateEurope conferences have featured a number of alums headquartered in Italy, as well. Ten of these companies, along with the year of their most recent Finovate appearance and their home city, are listed below.


Here is our look at fintech innovation around the world.

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

  • Gimo, a fintech startup that serves underbanked workers in Vietnam, received seed funding from ThinkZone Ventures, BK Fund, and others strategic investors.
  • Jakarta, Indonesia-based insurtech, Qoala, acquired Thai insurech FairDee in bid to expand into the Thailand market.
  • Malaysia Debt Ventures and Kenanga partnered to launch a new $73 million fund to back new fintechs and stimulate the VC industry in Malaysia.

Photo by Emily Geibel from Pexels

Ten Finovate Alums Join FedNow Instant Payments Pilot Program

Ten Finovate Alums Join FedNow Instant Payments Pilot Program

More than two years in the making, the FedNow payments initiative – launched by the U.S. Federal Reserve to accelerate payments and transfers – is picking up speed. The project currently has more than 110 banks, financial services providers, and other organizations slated to participate, and among them are ten Finovate alums.

“We’re gratified by the industry’s tremendous interest and willingness to devote time and energy to help us develop the FedNow Service,” Esther George, executive sponsor of the Federal Reserve’s payments improvement initiatives, said. George, who is also President and CEO of the Federal Reserve Bank of Kansas City, added that the pilot has had to “adjust” to accommodate greater than expected interest.

The idea behind the service is to expand the reach of instant payment services offered by financial institutions and enable businesses and individuals to send and receive instant payments, with full access to their funds within seconds. The FedNow Service will leverage the Federal Reserve’s FedLine network, which connects to more than 10,000 financial institutions directly or via their agents.

The pilot program is designed to review the technology’s features and functionality, assess the user experience, and greenlight the product for further testing and eventual general availability. Participating institutions will be retained, post-launch, to provide additional review and advice with regard to issues like adoption roadmap, industry readiness, and overall payments strategy.

“The FedNow Service marks a turning point in the industry’s move to making real-time payments a reality,” Booshan Rengachari, founder and CEO of Finzly, explained. Finzly is one of Finovate’s newest alums – most recently demoing its technology at FinovateWest Digital last fall – and is one of the participants in FedNow’s pilot program.

Rengachari further suggested that this “turning point” was a moment his company had anticipated. “We created our Payment Hub specifically to help FIs prepare and go to market faster with newer RTP networks,” he said. Finzly’s CEO added that this helps “address the challenges of offering single payment API for multiple payment networks without having to run disparate payment systems from multiple vendors.”

The 10 Finovate alums participating in the FedNow project are listed below.


Photo by Inge Wallumrød from Pexels

Alliance in the Americas: Constellation Software Acquires Infocorp

Alliance in the Americas: Constellation Software Acquires Infocorp

The decision by Canada’s Constellation Software to acquire Uruguayan technology firm – and Finovate alum – Infocorp earlier this year is a reminder of the vibrancy of the fintech ecosystems thriving in the countries to the north and south of the U.S. The acquisition was completed in June via Constellation Software’s U.S.-based subsidiary Aquila.

“We have been looking for a partner to support us as we move to our next level of experience for our clients,” InfoCorp CEO Ana Inex Echavarren said. “We are excited to join Aquila and the Constellation family as they believe in long-term relationships, and the ‘buy and hold forever’ approach supports us in our focus on long term growth with our clients.”

Montevideo-based InfoCorp offers its customers an omnichannel banking platform that leverages the latest advanced technologies – conversational AI, machine learning, voice recognition, and chatbots – to build solutions to better engage and serve financial services customers. With clients such as Banco Santander, Banco de Bogota, Banco Internacional, and Towerbank, the 25+ year old company made its Finovate debut in 2017, demonstrating its marketing and commercial actions orchestrator platform that enables more agile, personalized, marketing campaigns that lead to higher conversion rates and ROI.

“InfoCorp has an inspiring focus on their clients,” Aquila CEO Mike Byrne said. “To produce solutions that connect the banks with their clients is such a deep passion for the team at InfoCorp. We are really looking forward to working with the group.” Operations at InfoCorp will remain the same, post-acquisition, with Echavarren continuing as CEO and the company keeping its client portfolio and offices. InfoCorp has 250+ workers in its development and innovation centers in Santiago de Chile, Montevideo, and Colonia.

In fact, the company announced last month that it is looking to expand into both Mexico and Argentina in the wake of the acquisition, with potential expansion to Europe, Canada, and the U.S., as well. Echavarren told BNamericas that the company is currently growing at a rate of 40% to 50% a year over the past five years and is looking at investments to power Infocorp’s ability to enter bigger markets.

The fintech ecosystem in Uruguay is often overlooked compared to the fintech industries in other Latin American nations such as Mexico and Brazil – both of which Uruguay borders. With a population of approximately three and a half million, the country is the second smallest in South America and gets high marks on a number of metrics including democracy, low perception of corruption, and e-government. Uruguay is regarded as a “high-income country” by the United Nations.

In its look at fintech in Uruguay, Contxto highlighted a baker’s dozen of companies that are not only growing regionally, but moving closer to expansion worldwide. The feature divides the country’s fintech industry into five components: payments, exchange, open banking, investments, and what it calls “fintech enterprise services (FES).” This primarily involves providing fintech solutions to online financial services companies.


Here is our look at fintech around the world.

Sub-Saharan Africa

  • A partnership with Standard Chartered Bank will enable Airtel Africa to build its fintech business and help support financial inclusion.
  • South African digital banking platform provider Ukheshe earns finalist spot in the 2020 Ecobank Fintech Challenge.
  • ThisDayLive features VC investor Ameya Upadhyay on the challenge of startup development in Africa.

Central and Eastern Europe

  • Fintech Futures takes a look at financial inclusion in Russia.
  • Poland’s mPay teams up with iDenfy to bring biometric facial recognition and other identity verification technologies to its mobile payments platform.
  • Romania’s PayByFace brings its biometric facial recognition technology to Up Romania cardholders, enabling biometric purchases as participating stores and restaurants.

Middle East and Northern Africa

  • CIH Bank of Morocco partners with Finastra for a remote implementation of the company’s Fusion Corporate Channels and Fusion Trade Innovation systems.
  • Cairo, Egypt-based payments-as-a-service fintech Paymob raises $3.5 million in funding.
  • National Bank of Oman enables cardless ATM transactions.

Central and Southern Asia

  • MEDICI featured Indian regtech startup Signzy in its RegTech Top 21 Startups for 2020 roster. Signzy is the only Indian regtech to make the list.
  • Reserve Bank of India announces offline digital payments pilot project.
  • JCB International and PJSCB Orient Finans initiate merchant acquiring operations in Uzbekistan.

Latin America and the Caribbean

  • Mexican lending platform Creze raises $12 million.
  • Rapyd partners with PayMyTuition to boost the company’s ability to accept bank transfer-based payments from countries in Latin America and the Asia Pacific region.
  • WorldRemit teams up with a pair of Mexican neobanks, albo and Klar.

Asia-Pacific

  • Ayoconnect, a billpay network based in Indonesia, raises $5 million in pre-Series B funding.
  • Southeast Asian fintech TrueMoney teams up with cross-border payments firm Thunes to expand its remittance business.
  • Vietnamese digital banking platform Timo announces new partnership with Viet Capital Bank.

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