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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
BILL has selected Adyen to offer advanced acquiring and issuing experiences for its accounts payable and accounts receivable solutions.
The company has integrated Adyen’s card issuing tools into its virtual card offering.
Formerly known as Bill.com, the company rebranded to BILL in 2022.
Small business financial automation solutions provider BILL unveiled this week it has selected payments technology platform Adyen to offer advanced acquiring and issuing experiences for its accounts payable (AP) and accounts receivable (AR) solutions.
BILL has integrated Adyen’s card issuing services into its virtual card offering as part of its AP and AR solutions. The California-based company expects Adyen’s technology to drive more opportunities for SMBs and help them deliver more seamless payment experiences.
“We are proud to be a part of BILL’s focus on helping SMBs thrive as we scale our relationship into card issuing with a category leader in financial operations,” said Adyen SVP of Platforms and Financial Products Blake Breathitt. “With our licensing framework and embedded financial products both integrated together, we look forward to being a part of BILL’s robust ecosystem of card products and services.”
Sweden-based Adyen was founded in 2006 and offers payment acceptance, embedded payments, virtual card capabilities, authentication, risk management, insights, and more. Among the company’s corporate clients are Meta, Uber, H&M, eBay, and Microsoft.
BILL was founded as Bill.com in 2006, went public in 2019, and rebranded to its current name in 2022. The company has a current market capitalization of $8.19 billion. Regarding today’s move with Adyen, company Chief Commercial Officer Loren Padelford said, “Helping our SMB customers manage their cash flow means making their payments easy and secure. Because of their trust in BILL, our customers can easily make their payments and get back to running their business.”
Blackhawk Network is acquiring incentive delivery technology company Tango Card.
Founded in 2009, Tango Card has experienced 800% growth since 2018.
Terms of the deal, which is expected to close later this year, were undisclosed.
It takes two to tango. That’s what prepaid card and payments products provider Blackhawk Network (BHN) may have realized this week. The California-based company has acquired incentive delivery technology company Tango Card for an undisclosed amount.
Once the deal closes, BHN clients, along with Tango’s existing customers, will benefit from Tango’s B2B incentives platform and customer support. Tango was founded in 2009 to help enterprises reward their employees with a prepaid card, charity donation, direct deposit, or via a selection of more than 1,000 gift cards. The company, which first demoed at FinovateFall 2016, experienced significant growth in the past six years, having grown 9x, equivalent to 800%.
“Joining BHN at this time provides a once-in-a-company opportunity to continue innovating in this space, better support our customers’ evolving global needs and create awesome experiences for recipients,” said Tango Founder and CEO David Leeds.
BHN, which is best known for its gift cards and egifts, also offers rewards and incentives tools for enterprises to gift employees, customers, and suppliers. Additionally, the company has a digital payment system for corporate payouts, relief support, and more.
“We have been a longtime partner to Tango and were also an early investor. We are thrilled with the opportunity to combine the best of BHN with the best of Tango to provide leading, global, scalable solutions and innovation to the rewards and incentives industry,” said BHN President and CEO Talbott Roche.
The deal, which marks BHN’s 14th acquisition since it was founded in 2001, is expected to close later this year.
Digital banking technology company Plumery forged a technology partnership with identity verification platform Sumsub.
Via the partnership, Plumery has integrated Sumsub’s verification technology into its banking engagement platform.
Headquartered in London, Sumsub made its Finovate debut at FinovateEurope 2020 in Berlin.
Mobile and digital banking technology company Plumery will integrate verification technology from Sumsub into its banking engagement platform. The integration comes courtesy of a newly announced technology partnership between the two companies. Of Sumsub’s various capabilities, Plumery first will launch Sumsub’s Know Your Customer (KYC) suite.
“Using our APIs, Plumery has been able to create a completely seamless end-to-end onboarding journey for its users,” Sumsub co-founder and CEO Andrew Sever said. “Through this partnership, we can now combine their innovation-focused digital experience … with the highest levels of compliance and fraud protection, provided by our platform.”
Plumery’s banking engagement platform, Headless, enables banks, fintechs, and financial institutions of various types to build apps on top of its APIs. Headless can be deployed without requiring companies to make changes to the user interface (UI) of their apps or to their core banking technology. The partnership with Sumsub will add KYC and anti-money laundering (AML) solutions to verify new customers by leveraging data such as email addresses, tax residency, and proof of address (PoA). The solution will also screen identity documents and make sure new users pass liveness tests as part of the verification process.
The goal of the combined offering is to give both traditional and challenger banks the ability to provide customizable onboarding flows for their customers while remaining fully compliant. In a statement, the companies noted that the integration can save businesses up to 80% on implementation costs and time. The integration also saves companies more than 50% of onboarding costs for each customer.
“Digital and mobile onboarding has become an essential part of any digital banking experience in the last five years,” Plumery CEO Ben Goldin said. “Now, together with Sumsub, our joint customers can integrate this capability faster and more cheaply than ever before, to launch new propositions and whole banks in record time.”
Founded in 2015, Sumsub – which stands for “Sum & Substance” – has raised more than $37 million in funding, according to Crunchbase. The company made its Finovate debut four years ago at FinovateEurope 2020 in Berlin. At the conference Sumsub demoed its all-in-one technical and legal platform that manages all of a company’s KYC/KYB/AML requirements. The solution enables firms to covert more customers, accelerate the verification process, lower costs, and reduce fraud.
Sumsub began the year with an announcement that it had joined the MENA FinTech Association (MFTA). The company’s new membership in the six-year old organization will help it boost business growth in the Middle East and Northern Africa, as well as raise awareness about the challenges of identity fraud in the region.
Jack Henry has launched its cloud-native business banking solution, Banno Business.
The new solution will help community and regional banks bring modern banking solutions to small and medium-sized businesses.
A Finovate alum since 2010, Jack Henry was founded in 1976.
Jack Henryunveiled its cloud-native business banking solution, Banno Business, last week. The new offering enables community and regional financial institutions to bring the innovations of modern banking to SMEs.
“Banno Business centralizes the business banking capabilities and partnerships we’ve created over the years into a single platform,” Jack Henry Managing Director of Digital Solutions Julie Morlan said. “We’ve built our platform to be highly configurable and scalable, enabling banks and credit unions to compete across the business spectrum. With Banno Business, financial institutions can expand and monetize their market share – a $370 billion revenue opportunity – while making a continued impact in their communities.”
Banno Business combines business solutions – such as cash management and commercial lending – with embedded payment capabilities, cash flow tools, reporting, and other features to help business owners better manage their finances. SMEs can also link external accounts to their financial institution via an integration with Finicity (a Mastercard company). Banno Business empowers regional and community financial institutions to leverage their relationships with and knowledge of their local businesses and business owners.
Institutions like High Plains Bank of Colorado are using Banno Business to attract more small and medium-sized businesses as customers, while at the same time helping local businesses improve their finances. The bank’s Chief Experience Officer Brian Otteman praised the ease with which business owners can “manage permissions for their employees, simplify their money movement, and understand their cashflow.” Freedom First Credit Union, a community-based financial institution headquartered in Virginia, is leveraging Banno Business to ingratiate itself to the local business community. “Having a full business solution with the digital user experience that our members know and trust makes for an easy transition to new markets,” Freedom First CU President and CEO Paul Phillips said. “Banno Business positions us to mature existing member relationships and grow net new business; it’s a win for our deposit acquisition strategy and diversifies our portfolio.”
Headquartered in Monett, Missouri, and founded in 1976, Jack Henry made its Finovate debut at Finovate 2010 in New York. The company returned to the Finovate stage four years later at FinovateEurope in London. A leading fintech and solution provider for financial institutions, Jack Henry empowers banks and credit unions to attract commercial accountholders, grow revenues, improve efficiency, and bolster the financial health and banking experience of their customers and members. Jack Henry has approximately 7,500 clients, and more than 10.5 million registered users of its Banno retail platform, which supports the company’s Banno Business offering.
Jack Henry is a publicly traded company on the NASDAQ exchange under the ticker JKHY. The firm has a market capitalization of $12 billion. Last week, Jack Henry announced that CEO and Board Chair David Foss will transition to a new role as Executive Board Chair at the end of June. The company will name current President and Chief Operating Officer Greg Adelson as CEO and President on the first of July.
Trucking industry software platform Trucker Pathannounced this week it has tapped online lending marketplace Lendio to embed small business lending tools within its mobile app.
Lendio, will offer Trucker Path’s community of one million users a range of financing services, including asset or revenue-based financing, debt financing, lines of credit, and equipment financing.
“Lendio brings much needed capital to trucking businesses, who have traditionally been underserved by banks,” said Trucker Path CMO Chris Oliver. “Their loan products, which are tailored for transportation businesses, can be used to buy, upgrade or repair equipment, invest in technology to gain a competitive advantage, and expand operations or add staff.”
Lendio has already funded over $330 million for trucking businesses, and will now offer a range of its financing services to the Trucker Path community of users.
Trucking businesses can access Lendio’s financing tool within the Trucker Path mobile app. Users can apply for financing from Lendio’s network of lenders in as little as 15 minutes via a process that will not impact the applicant’s credit score. Lendio makes the capital available as quickly as 24 hours. Lendio offers applicants access to a dedicated expert who can discuss their needs and help them decide on the most suitable financing option for their particular situation.
“With Lendio’s Embedded Lending, Trucker Path users will now have faster access to financing from a variety of lenders that best meet their business’ needs,” said Lendio CEO and Co-Founder Brock Blake. “We know access to capital can be a big roadblock for many small businesses, and our marketplace has helped hundreds of thousands of businesses with this – including many in trucking and transportation – over the past decade. This partnership aligns perfectly with our mission to create a world where small businesses survive and thrive, and we’re so excited to work with Trucker Path.”
Since its 2011 launch, Utah-based Lendio has functioned as a matchmaker between small businesses and lenders. Businesses seeking funding can submit a single application to Lendio, tapping into its network of over 75 lenders. The platform then pairs each business with a suitable lender from the company’s in-house network.
The company positions itself as a mission-driven organization, and lives up to its word. When the coronavirus hit in 2020, the U.S. Small Business Administration passed the CARES Act and Paycheck Protection Program (PPP), and Lendio became a critical resource for merchants across the nation. The company saw that many small businesses were experiencing mass confusion around different types of relief programs, and quickly created a COVID-19 Relief Hub on its website to educate business owners, help them apply for funding, and match them with one of its lender partners. Additionally, for every new marketplace loan Lendio facilitates, Lendio Gives—an employee-contribution and employer-matching fund, in partnership with KIVA–provides a microloan to low-income entrepreneurs around the world, continuously re-investing the fund.
Lendio, backed by the likes of Runa Capital and Comcast Ventures, has secured over $108 million in funding. Most recently, the company took in $31 million in a 2020 round led by Mercato Partners. Lendio has made three acquisitions, most recently purchasing online lending platform QuarterSpot in 2021 for an undisclosed amount.
Torpago and Marqeta will power Sunwest Bank’s Sunwest Visionary Card.
The new commercial credit card and expense management solution will leverage Marqeta’s modern card issuing API, as well as Torpago’s white-labeled card program solution, Powered By.
The added card program is expected to help Sunwest generate new income streams, attract deposits, and improve operating efficiency.
Two partners in the corporate card space, Marqeta and Torpago, recently announced they will power Sunwest Bank’sSunwest Visionary Card, the bank’s commercial credit card and expense management solution.
Sunwest’s bank-branded credit card program will leverage Marqeta’s modern card issuing API, as well as Torpago’s Powered By, a white-labeled card program solution that aims to help banks enhance their existing card and expense management offerings.
Torpago said that Sunwest considers the card program modernization effort as a “growth engine.” The San Francisco-based company expects that offering corporate card products under the Sunwest brand will help the bank both deepen existing customer relationships and attract new business.
“By equipping Sunwest with a powerful technology platform, we expect Sunwest to generate new income streams, attract deposits and improve operating efficiency.” said Torpago CEO and Founder Brent Jackson. “Working with Sunwest and Marqeta has been fantastic and we are thrilled to be the engine behind the Visionary Card.”
Torpago was founded in 2019 and offers a range of bank-branded, low-code/no-code technologies, including loan origination and underwriting, card issuing and fulfillment, fraud monitoring, web and mobile apps, expense management tools, third-party integrations, and account servicing. The company also provides services for compliance, cardholder support, and collections.
Torpago’s card issuing, spend controls, and card fulfillment available via Marqeta’s APIs. Oakland, California-based Marqeta helps organizations issue credit and debit cards, prepaid cards, virtual cards, as well as digital wallets. Developers can use Marqeta’s APIs to issue cards, fund accounts, manage payments, and more.
“Marqeta is proud to partner with Torpago to give Sunwest the tools it needs to build a truly differentiated solution from the ground up, enabling Sunwest to customize its card program and deliver a highly personalized and smooth experience for their cardholders,” said Marqeta Chief Revenue Officer Todd Pollak.
For its part of the deal, Sunwest is responsible for acquiring customers for its Visionary Card and will be leveraging its own balance sheet. The bank was founded in 1969 and currently has more than $2.7 billion in assets. Headquartered in Sandy, Utah, Sunwest and has offices in California, Arizona, Idaho, Utah, and Florida.
PayPal CEO Alex Chriss released a video yesterday unveiling the company’s six new planned launches for the year.
PayPal’s new launches include a faster checkout experience, Fastlane, Smart Receipts, advanced offers, CashPass, and updated Venmo business profiles.
PayPal will release all of these in the U.S. this year and plans to roll them out across the globe in the future.
Yesterday, PayPal released an Apple-like launch video in which the company’s new CEO Alex Chriss unveiled six of the company’s newest initiatives. In the 17-minute video, which has already received 2.1 million views on YouTube, the payments company unveils the six new innovations it plans to bring to market this year.
Here’s a look at what PayPal expects to release this year:
Faster checkout
To help reduce cart abandonment at checkout, PayPal said it will accelerate the checkout process to get customers to choose PayPal and leverage passkeys to enable customers to log in with their face or fingerprint with one tap. The company says that the implementation of biometrics will not only reduce latency by as much as 50%, but it will also enable customers to check out twice as fast.
Fastlane
Fastlane by PayPal is the company’s new, one-click guest checkout tool that PayPal merchant clients can implement into their online checkout flow. When customers are ready to checkout, they are offered the option to save their information with Fastlane to check out in a single tap. With Fastlane, shoppers do not need to remember their username or password, nor do they have to update personal information or share their credit card credentials with each merchant.
PayPal partner BigCommerce has been piloting Fastlane with its merchant customers, and has reported that Fastlane can recognize 70% of guest checkout users.
Smart Receipts
Smart Receipts will leverage AI to help merchants show consumers personalized product suggestions along with a cashback reward offer on the receipt. When a consumer opens their email receipt– which 45% of PayPal customers do– they will see a new product recommendation at the bottom. The offers help merchants open the door to repeat purchases from customers they have already worked hard to acquire.
Advanced offers
Advanced offers shows consumers more relevant ads by showing them products based on the SKU data of their actual purchases, not just their browsing history. The advanced offers capability will also allow merchants to customize the offers. And PayPal will only change merchants based on performance, not just impressions or clicks.
On the consumer side, PayPal’s use of purchasing data means that they will see more relevant offers based on product details such as type and color. The company has also implemented privacy controls that allow users to opt out of data sharing.
CashPass
Launching this March, CashPass will offer consumers personalized cash back offers from top brands. To redeem an offer, users tap on the offer, shop at the business, and check out using PayPal. Shoppers can stack the savings with other rewards, such as the PayPal Cashback Mastercard.
PayPal’s CashPass launch partners include Best Buy, eBay, McDonald’s, Priceline, Ticketmaster, Uber, and Walmart.
Updated Venmo business profiles
Venmo first introduced business profiles in 2021 in an attempt to capture more revenue from small businesses using their personal Venmo account to accept payment. This year, Venmo will enhance business by allowing them to add subscribe buttons, offer promotions to consumers, and show profile rankings.
All of these updates will begin rolling out in the U.S. this year, though PayPal only offered more specific timing on CashPass, which it said will launch this March. The company also made note that it plans to launch all of these features in more geographies at some point.
Founded in 1998, PayPal handles nearly 25 billion transactions a year for nearly 400 million consumer accounts and 35 million merchants in more than 200 markets around the world. Despite the number of announcements, the market is reacting poorly to PayPal’s release this week. At the time of publishing, the company’s stock is down 0.12%.
Klarna launched Klarna Plus, a subscription tool that offers users premium benefits and access to exclusive offers.
For $7.99, users receive extra rewards points, a waived service fee for purchases made at retailers that are not in the fintech’s network, and exclusive discounts at retailers.
Klarna counts 150 million active users who make two million transactions every day using its platform.
The subscription economy has been gaining steam since Netflix was founded in 1997. With news this week that buy now, pay later (BNPL) player Klarna is jumping on board, it is apparent the subscription trend is not dying out any time soon.
Yesterday, the fintech unveiledKlarna Plus, the company’s subscription service for its U.S. users. For $7.99 per month, users receive premium benefits that offer Klarna shoppers access to a variety of offers and deals.
“Today marks an exciting milestone for Klarna with the introduction of our first-ever premium subscription service, Klarna Plus,” said Klarna Chief Marketing Officer David Sandstrom. “Our research indicates that dedicated Klarna users are looking for an enhanced shopping experience through a subscription model. Klarna Plus addresses this demand, allowing us to deepen our engagement with 37 million loyal U.S. consumers, while also further diversifying a portfolio of payment and shopping solutions.”
What do users receive for $7.99?
Rewards points Users accrue two rewards points for every $1 spent on purchases with Klarna Rewards Club. This is double the 1 point for every $1 spent that rewards club members traditionally receive.
Waived service fees The service fees that users incur at retailers outside of Klarna’s network are waived when they pay using their Klarna One Time Card.
Exclusive deals Users gain access to special discounts at retailers including Nike COACH, Macy’s, Instacart, and GOAT.
Sign-up offer Users receive $8 off their first Klarna Plus purchase.
Like all subscriptions, this one is only worth the price tag if the user actually uses the service. Here’s a breakdown of each incentive:
Rewards points The rewards points are valued at $0.02, and they can only be exchanged for gift cards at a limited number of brands, including Starbucks, Sephora, Foot Locker, and Uber. Receiving an extra point per dollar under Klarna Plus would require spending around $400 each month to make up for the $7.99 monthly fee.
Waived service fee As far as having the service fee waived, Klarna users face a $1 to $2 transaction fee when they make purchases outside of Klarna’s retailer network. This means users would need to transact at these outside retailers anywhere from four to seven times each month to make the monthly fee worth the cost.
Exclusive deals It is difficult to place a dollar number on the value of exclusive deals, since people have varying relationships with high-profile brands such as Nike and COACH. That said, this benefit may be the most effective in attracting users. Loyalty program members will receive monthly deals valued at $6 at five selected stores for a maximum benefit of $30 per month.
Sign-up offer For users who are not brand-forward, the more thrifty shoppers may be drawn in by Klarna’s $8 coupon. It is essentially allowing them to trial their first month for free.
Klarna has built up its shopping marketplace to compete with that of Amazon. The company works with more than half a million retail partners who list goods across a range of categories, including health, clothing, toys, beauty, photography, and more. Klarna counts 150 million shoppers– 40 million of which are U.S. based– who make two million transactions using its platform each day.
Klarna was founded in 2005 and has been transforming itself from strictly a BNPL company into a shopping ecosystem with goods from more than 500,000 retailers across the globe. Last year, the Sweden-based company extended its partnership with Adyen, announcing that it will leverage Adyen’s acquiring capabilities to power card payments for its end users.
Identity and authentication platform 1Kosmos launched its BlockID 1Key solution this week.
BlockID 1Key is a biometric security key that provides passwordless multi-factor authentication for customer help desks, retail bank branches, and other environments deemed too sensitive to allow access to mobile devices.
1Kosmos won Best of Show in its Finovate debut at FinovateSpring 2023.
Blockchain-powered identity and authentication platform 1Kosmoslaunched its BlockID 1Key solution this week. BlockID 1Key is a biometric security key that provides passwordless multi-factor authentication for Senstive Compartmented Information Facilities (SCIF). The phishing-resistant solution also works for manufacturing clean rooms, customer help desks, retail bank branches and other environments deemed too sensitive to allow access to mobile devices.
“Passwordless is extremely difficult and costly to deploy in environments such as call centers and manufacturing floors where mobile devices aren’t permitted or used,” 1Kosmos CEO Hemen Vimadalal said. “BlockID 1Key eliminates this roadblock and provides a phishing-resistant, scalable and interoperable passwordless experience for workers in dynamically assigned workspace settings – using a stationary, one-to-many FIDO-compliant key.”
BlockID 1Key enables organizations to verify identity at the initial access attempt and at every subsequent access attempt. This helps defend against attacks like phishing and vishing that exploit password vulnerabilities. The technology also secures the registered biometric to create an immutable chain of custody. Once secured, the biometric provides identity verification that is tamper-evident, and credentials that are phishing-resistant.
The technology is also suitable for workstation-independent contexts. BlockID 1Key’s register-once-use anywhere model lets users authenticate and work on any managed device. All they need is their username and a biometric fingerprint scan. The solution features support for Windows login as well, and is compatible with WebAuthn services and applications.
1Kosmos won Best of Show in its Finovate debut at FinovateSpring last year, and returned to the Finovate stage last September for FinovateFall. Headquartered in East Brunswick, New Jersey, 1Kosmos has raised $15 million in funding, according to Crunchbase. The company includes Gula Tech Adventures and Forgepoint Capital among its investors.
Open banking company Tink has launched its new rules-based risk engine, Risk Signals.
Risk Signals leverages account, transaction, and payment data to help prevent fraud and lower settlement risk.
Tink won Best of Show in its Finovate debut at FinovateEurope 2014.
Open banking company Tinklaunched its new rules-based risk engine, Risk Signals this week. Risk Signals leverages account, transaction, and payment data to help prevent fraud and lower settlement risk.
“Risk Signals is an ideal fit for businesses looking to offer a secure and fast payment method especially in markets without real-time settlement – like Germany,” TInk SVP of Payments and Platforms Tom Pope explained. “With Tink’s Risk Signals, you no longer need to compromise between a fast checkout and reducing risk.”
Risk Signal features a suite of risk checks that are customizable to both financial institution and market. These risk checks include verifications of live balances to ensure a user’s ability to pay, transaction history review (including a review of previous non-settled payments), and velocity checks to identify suspicious transaction activity. Tink reports that firms such as payment service provider (PSP) Adyen are already using the solution. Additionally, the company said businesses have been able to fully implement Risk Signals within a week. In part, this is because Tink configures Risk Signals as a service, requiring no integration from the customer.
“By leveraging the real-time risk analysis during payment processes, Adyen can offer a payment option that not only ensures security and reliability but also aligns perfectly with both merchants’ and shoppers’ expectations,” Adyen Payment Partnerships Lead for Europe Dirk Jan Meijers said.
A two-time Finovate Best of Show winning company, Tink first won Best of Show in its Finovate debut at FinovateEurope in 2014. The Stockholm, Sweden-based company returned to the FinovateEurope stage three years later to take home its second Best of Show award.
In the years since, Tink has grown into an open banking leader. The company has 6,000+ connections to major banks in Europe, and 10,000 developers using its platform. Founded in 2012, Tink processes more than 10 billion transactions a year, and is active in 18 markets. The company was acquired by Visa in 2022 in a deal valued at $2.1. billion (€1.8 billion). Daniel Kjellén is CEO.
Interested in demoing at FinovateEurope in London next month? We are happy to read applications from innovative companies with new solutions that are ready to show. Visit our FinovateEurope hub today to learn more.
Visa’s Cybersource is partnering with payment acceptance company Ingenico.
The two will leverage Ingenico’s Android-based AXIUM system, along with Cybersource’s open payment platform, to launch an all-in-one global commerce solution.
The aim of the new commerce solution is to reduce costs and complexities associated with technical integrations, increase speed to market, and provide omni-channel capabilities.
France-based payment acceptance company Ingenicoannounced it has partnered with Visa’sCybersource. The two are leveraging Ingenico’s Android-based AXIUM system, combined with Cybersource’s open payment platform, to create a unified global commerce solution.
Ingenico’s AXIUM offers a range of point-of-sale (POS) terminals, along with a suite of business applications. The new unified commerce solution will be available on all AXIUM devices, which will allow for an easy way to scale without having to go through a certification process for each new device.
Cybersource, Visa’s agnostic global payment and fraud management platform, is part of Visa Acceptance Solutions, a connectivity hub that provides acquirers, independent software vendors, and merchants with access to what they need to create scalable commerce experiences. Crafting a global solution with real-time transaction visibility and data analytics helps acquirers focus on card clearance and settlement. Because the solution leverages both Ingenico’s and Cybersource’s ecosystems, it also allows acquirers to expand into new merchant segments.
“Combining the global reach of Visa and Ingenico and using the Ingenico Android technology stack, will accelerate innovation and reduce complexity,” said Ingenico Chief Customer Officer Nigel Lee. “We believe together we can reduce time to market for customers and allow our clients and partners to realise the benefits of a truly unified omnichannel solution. This is a significant step in our vision to move commerce forward by harnessing the collective strengths of our combined technologies and networks.”
Under today’s partnership, Cybersource will be able to provide a ready-to-use commerce solution that can authorize in-store card transactions across international borders. Ultimately, the two companies aim to use the new global commerce solution to reduce costs and complexities associated with technical integrations, increase speed to market, and provide omni-channel capabilities that suit both consumers and businesses.
Founded in 1980, Ingenico works with more than 1,000 banks and acquirers in more than 37 countries. With 4,000 employees, the company helps power 2,500 payment apps and 40 million terminals across the globe. Last year, Ingenico partnered with Fujitsu Frontech to launch a new solution that authenticates customer identities and facilitates payment using the palm of their hand for in-person transactions.
Open finance company MX introduced Customer Analytics for financial services providers this week.
Customer Analytics leverages enhanced transaction data and actionable consumer insights to help financial services companies increase deposits and customer engagement.
Lehi, Utah-based MX is a multiple-time Finovate Best of Show winner.
Open finance innovator MX introduced Customer Analytics for financial services providers this week. The new offering uses enhanced transaction data and actionable consumer insights to enable financial services providers to grow deposits and boost engagement. Customer Analytics helps these firms spot opportunities for cross-selling and secure greater ROI on their marketing efforts. The technology also helps financial services companies better anticipate and mitigate customer churn.
“Financial services providers have a tough assignment when it comes to piecing together disparate data to truly understand their customers and meet their needs,” MX Chief Product Officer Nandita Gupta said. “MX’s Customer Analytics takes out the guesswork by providing actionable financial data intelligence in a single source.”
Customer Analytics provides a set of intelligent models, dashboards, and tools to analyze both consumer-permissioned and enhanced transaction data. These tools can be readily embedded into marketing platforms and CRMs to help organizations get a more holistic view of their customers’ finances. This helps financial services providers improve customer segmentation and conduct more effective marketing initiatives.
Since its Finovate debut in 2012 (as Money Desktop), MX has won Finovate’s Best of Show award eight times. The Lehi, Utah-based fintech helps financial services providers and other organizations connect and verify account and transaction data. This enables them to uncover insights that can lead to new revenue streams, as well as better, more personalized money experiences for consumers. Founded in 2010, MX most recently demoed its technology on the Finovate stage at FinovateFall in 2021. Jim Magats is CEO. Ryan Caldwell is Founder and Executive Chair.
