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Apply to Demo at FinovateEurope 2013

By Eric Mattson Posted on September 19, 2012
Categories: FinovateEurope 2013

Since the first Finovate in 2007, our mission has been to find and showcase the best new ideas in financial technology from around the globe.

That global mission led us to organize the first FinovateEurope in 2011 to focus specifically on the innovative fintech companies in the European region. After selling out the first show and getting rave reviews, in 2012 we moved to a larger location to accommodate even more innovators in the audience.

For FinovateEurope 2013, we’re going one step further and expanding the conference to two days so that we can showcase even more cutting-edge companies. There is so much innovation going on in Europe in everything from mobile to security to lending to PFM to payments that we want to be able to put it all on stage.

If you’d like to apply to demo your company’s newest fintech innovation at the event, please email us at europe@finovate.com for more details. We’ll be accepting applications from now through late November.

And,
if you’d like to attend and watch the cutting-edge of European fintech
debut via our fast-paced, demo-only format, tickets are now available at
the low pre-sale price of £795.00 (£400 off the list price) here. Tickets are limited so please lock in your seat today to guarantee your ability to attend (and these savings)!

We’ll see you in London in February (or Singapore in November)!

FinovateEurope 2013 is sponsored by: Financial Technology Partners and more to be announced

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Simple’s Twitter Feed Teems with Customer Problems

By Jim Bruene Posted on September 18, 2012
Categories: Service, Simple, Twitter

A month ago, our favorite discerning-technologist-masquerading-as-a-banker Bradley Leimer penned a fascinating post that looked deep into (bank) Simple’s Twitter feed. He drew a dozen conclusions parsing the startup’s back-and-forth with customers over Twitter. Here are a few more thoughts on Simple’s approach.

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Simple is the first (virtual) bank to go “open” by entertaining customers’ wants, needs, problems, and various crazy requests on its Twitter feed. The chatter exposes the ugly underbelly of transaction processing, points out the startup’s painful process of scaling up, eats up way too much staff time, and is just a royal pain in the you-know-where.

And I love it.

With every Tweet, the startup shows that it cares, that it is technically savvy, and most importantly, that it has a devoted following.

Bottom line: Customers have many detailed questions that go unasked, and unresolved, because there is no convenient or timely way to get answers. Answering questions in public via Twitter, user forum, blog, Facebook page, etc., can be an effective way to solve them (note 1).

Simple has a unique positioning that is unlikely to be copied by existing banks and credit unions. But everyone can learn from its experiment in openness, frank talk, and use of humor.

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Simple’s Twitter page (link)

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Note:
1. We’ve covered various social media outlets in our Online Banking Report during the past few years, including: Banking on Facebook (Feb 2012), Connecting to Customers with Twitter (May 2009), and Bank 2.0 (Nov. 2006). Subscription required.

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FinovateFall 2012 in the Press

By Julie Muhn (@julieschicktanz) Posted on September 17, 2012
Categories: aSpark, Banno, Credit Sesame, Dashlane, Deluxe, Dynamics, eToro, Ideon FS, ImpulseSave, LearnVest, Linkable Networks, Locaid, MasterCard, MoneyDesktop, mShift, Payfone, PayTap, Personal Capital, PreCash, Stockr, The Currency Cloud, Thomson Reuters, Tuition.io

Here’s a look at the press coverage from FinovateFall 2012 held September 12 and 13 in New York:

ABA Banking Journal

Bank Technologists Meet American Idol

by John Ginovsky