Author: Julie Muhn (@julieschicktanz)

X1 Card Raises $15 Million, Adds In-App Stock Purchasing

X1 Card Raises $15 Million, Adds In-App Stock Purchasing
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news, Funding
  • Challenger credit card X1 has raised $15 million, bringing its total funding to more than $60 million.
  • Along with today’s announcement, X1 is also unveiling a new in-app stock investing tool that will enable cardholders to purchase stocks using points.
  • X1 will use the funds to fuel growth and roll out new services for its members.

Challenger credit card X1 has raised $15 million this week. The funds bring the company’s Series B round to $40 million and elevate its total funds to more than $60 million. The investment was led by Soma Capital and included contributions from Brian Kelly (The Points Guy) and Kyle Vogt.

While the self-described smart credit card did not provide an exact valuation, the company said that today’s round increases X1’s total valuation by more than 50% over where it stood four months ago, when the company raised $25 million in Series B funding.

X1 will use the funds to fuel growth and roll out new services for its members. One such new feature is X1’s new investing platform that enables cardholders to buy stocks in the X1 app using their rewards points. X1 will guide investors by recommending stocks based on the cardholder’s spending habits, risk preferences, investment goals, income, and time horizon. The new capability will begin rolling out to select cardholders in the coming weeks.

The company said in the press release that it has future plans to expand the stock purchasing features “to compete with more traditional investment options.” Based on this, we can expect features common to Acorns and Robinhood such as spare change investing and automatic investment deposits.

For a card with no annual fee, X1’s rewards are hard to beat. The company offers cardholders 2x points on every dollar spent, 3x points on every dollar spent for the year if transactions exceed $15,000, and 4x points on each dollar for one month of purchases for each referral. X1 has paid out more than $10 million in rewards points since exiting its beta last October.

“With X1, we want to build an iconic and enduring consumer finance brand in an industry that’s long overdue for disruption,” said X1 CEO and Co-founder Deepak Rao. “We’re honored by the reception our card has continued to receive and to have raised this funding from Soma Capital, an early investor in more than 20 unicorns. With our innovative new investing platform, we’re excited to reimagine yet another sector in the consumer financial market.”

Outside of its rewards structure, X1 has other unique features that help differentiate itself in the crowded credit card market. The company has a stainless steel card and offers users virtual card numbers that they can set to expire on a specified date in order to avoid forgetting a subscription or a free trial period. The former automatically expires after one use, while the latter automatically expires 24 hours after it is activated.

Photo by Andrea Piacquadio

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Finastra Integrates Clinc’s Conversational AI into its Digital Banking Platform

Finastra Integrates Clinc’s Conversational AI into its Digital Banking Platform
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Clinc, Daily news, Finastra
  • Finastra and Clinc have partnered to integrate Clinc’s conversational AI technology into Finastra’s Fusion Digital Banking platform.
  • Finastra will offer its 8,600 financial instiution clients access to Clinc’s AI virtual assistants to help mitigate the load on call centers while providing quality answers to end users.
  • Finastra was founded in 2017 as a merger between Misys and D+H.

Financial software company Finastra has tapped conversational AI fintech Clinc this week. The two have partnered to integrate Clinc’s Virtual Banking Assistant technology into Finastra’s Fusion Digital Banking platform. 

The added capabilities will enable Finastra’s 8,600 financial institution clients to increase digital engagement with their customers. Clinc’s Virtual Banking Assistant helps banks manage common banking requests through different channels, which ultimately helps reduce the volume of calls into the call center.

Clinc was founded in 2015 to build what it calls a “human-in-the-room” level of virtual assistant powered by AI technology and machine learning. The company’s solution understands natural language and leverages elements from the user’s inquiry– such as wording, sentiment, intent, tone of voice, time of day, location, and relationships– to craft an answer that is not only human-like, but also useful in answering the original question.

“We are incredibly pleased to be able to offer our AI solution to banks in collaboration with Finastra, whose FusionFabric.cloud platform is viewed around the world as a leading financial technology ecosystem,” said Clinc CEO Jon Newhard. “Our Virtual Banking Assistant, which can be integrated seamlessly as part of a digital transformation strategy, enables financial institutions to engage customers efficiently but without losing the personal touch. This is vital in an era when increasing numbers of consumers are demanding authentic and intuitive experiences from chatbots.”

Clinc’s technology will be available in Finastra’s FusionFabric.cloud, a marketplace that helps financial services firms find pre-built, ready-to-integrate apps into their Finastra products. Since launching in 2017, FusionFabric.cloud has had 566 customers sign up and has helped form more than 153 partnerships.

“Financial institutions worldwide will benefit from increased access to Clinc’s innovative chatbot technology,” said Finastra Chief Product Officer, Universal Banking Narendra Mistry. “Understanding how real people talk and interact is critical as banks and credit unions work to ensure that the customer experience remains strong while embracing new technologies. We’re delighted to welcome Clinc to our technology ecosystem, and for Finastra’s customers to be able to easily offer conversational AI as part of their digital strategy.”

Finastra was founded in 2017 as a merger between Misys and D+H. The latter acquired Mortgagebot in 2011 for $232 million. Mortgagebot was among the first companies to demo at a Finovate event. The company won Best of Show at FinovateFall 2007. Finastra’s technology spans lending, payments, treasury and capital markets, and universal banking. The U.K.-based company counts 90 of the world’s top 100 banks as clients.

Photo by Miguel Á. Padriñán

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Fintech Apps Need These 5 Mobile Features to Attract Gen Z Users

Fintech Apps Need These 5 Mobile Features to Attract Gen Z Users
By Julie Muhn (@julieschicktanz) Posted on
Categories: Guest Post

The following is written by Lance Boyer, a recent college graduate and a Gen Z journalist.

Generation Z made up about 40% of active U.S. consumers in 2020, according to Fast Company. It also has more buying power than any of the Generation X, Boomer, or Silent generations. And it’s growing rapidly.

Generation Z is better off than the Millennial generation too. “Core” Millennials graduated high school and college into one of the worst economies in living memory. Despite the pandemic recession, Generation Z’s job and earning prospects have improved.

Financial technology providers can’t ignore Gen Z any longer. If you’re in the business of making budgeting, banking, and investing accessible to mobile users in the United States, you need to tailor your offerings to Gen Z — and now, not in 10 years.

That means designing your mobile app with younger users in mind. Here’s where to start.

5 Key Mobile Features for Gen Z Users

If you plan to market your mobile fintech app to Gen Z users, ensure it includes these five features.

1. A Unified View of User Finances

Most of the best personal finance apps have something in common: they give users a unified view of their finances inside and outside the app.

Your app shouldn’t only show balance and transaction information for accounts accessible directly through the app (if any). It should also display real-time or near real-time data from securely linked external accounts. It’s ultimately the user’s choice to link or not link these accounts, but your app should create as little friction as possible in that decision.

This adds a layer of development complexity for apps with money management functionality, as opposed to “simpler” budgeting apps that should link to external accounts. But it’s well worth the added investment and will increasingly become essential as the lines between banking and budgeting apps blur.

2. Social Sharing Capabilities

And not just standard Facebook, Twitter, Instagram, and Snapchat integrations. That’s old news.

Your app needs to make it easy — and fun and worthwhile — for users to generate their own content within the interface. Venmo does this simply but very well by allowing users to make transaction details public. Find an equal balance between privacy and disclosure in your product.

3. Stringent Privacy Controls (Beyond What’s Required by Law)

Your fintech app should have stringent privacy controls above and beyond what’s required by applicable law.

Your app shouldn’t make “low privacy” the default, and certainly not because you’re banking on monetizing your users’ data. That data is valuable, but you should come by it honestly. Gen Z is much more digital savvy than older generations and knows “if you’re not paying, you’re the product.”

You can undoubtedly incentivize users to share more with a freemium model or rewards for more sharing if you make it clear that you have users’ interests at heart.

4. Flexible Subscription Options

The more control you give your users over how and when they pay for your product, the more trust you’ll earn and the more you’ll make from them in the long run.

Don’t overcomplicate your payment options. Too many choices paralyze the user. Simple, straightforward payment verticals — one for pay as you go, one for pay for what you use, one for annual or quarterly subscriptions, and so on — are the way to go.

5. On-Call Support

The misconception that Gen Z doesn’t like talking to real humans must go away. Sure, the average Gen Z’er isn’t apt to chat on the phone for hours, but if you consider texting a form of talking — and it is — then Gen Z is just as chatty as its predecessors.

Maybe, more importantly, Gen Z is happier to be micromanaged than its predecessors. The average Gen Z’er seeks positive reinforcement and isn’t afraid to ask questions.

Lean into these preferences by investing in on-call support for your fintech app. This is a big ask for smaller enterprises, so it’s OK to charge for this service as long as it’s optional. Albert’s Genius function is a great example. It’s a built-in financial sherpa operating on a pay-what-you-want model, starting at a few dollars per month.

Final Thoughts

Generation Z makes up a larger percentage of active U.S. consumers than the Millennial generation, and it’s about to have more buying power. Its oldest members are already aging into the coveted 25-to-54 age demographic.

If your fintech app isn’t tailored to Gen Z’s preferences, you’re already behind the curve.

Fortunately, your development team doesn’t have to reinvent the wheel to appeal to Generation Z. Including five key value propositions does the trick:

  • A single-dashboard view of user finances — both in the app and in external linked accounts
  • Seamless social sharing capabilities and user-generated content tools
  • Stringent privacy controls that keep users in the driver’s seat
  • Flexible payment options rather than one-size-fits-all subscription or flat-fee models
  • On-call human support, whether free or paid

These “big five” are just the start. You’ll likely find your younger users demanding additional features and functions. But the big five are non-negotiable. The sooner you work on them, the better.

Photo by cottonbro studio

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Small Business Banking Provider Tide Acquires Funding Options

Small Business Banking Provider Tide Acquires Funding Options
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news, Mergers & Acquisitions
  • Small business banking platform Tide has agreed to acquire lending marketplace Funding Options.
  • Tide will integrate Funding Options’ loan matching technology into its own business loan comparison site.
  • Financial terms of the deal were not disclosed.

A rising tide lifts all boats. Or in today’s case, a rising Tide lifts Funding Options. That’s because small business banking provider Tide has agreed to acquire lending marketplace Funding Options. Financial terms of the deal, which was first reported by AltFi News, were not disclosed.

U.K.-based Tide was founded in 2015 to help small businesses save time and money on banking and administrative tasks. The business bank accounts offer accounting tools, expense cards, invoicing, payment collection capabilities, business loan comparisons, and cashflow insights. Tide currently counts more than 450,000 sole traders, freelancers, and limited companies as clients.

By integrating Funding Options’ business lending comparison technology into its own, Tide will be able to offer small businesses a broader set of options when applying for a loan. That said, Tide plans to maintain the Funding Options brand as it exists today. Funding Options CEO Simon Cureton will continue to lead Funding Options and will also be charged with leading Tide’s business loan comparisons.

“With this deal, Tide is aiming to create one of the UK’s biggest digital marketplaces for SME credit, and to make it easier for small business owners to access this vital resource,” Tide CEO Oliver Prill told AltFi. “We know that getting credit is even more important to our members in these challenging times: not just in terms of the rising cost of doing business, but also when high street banks are typically slower to offer smaller businesses loans.”

Funding Options was founded in 2011 and now maintains a network more than 120 lending partners. Since launch, the company has matched small businesses with more than $812 million in working capital in increments ranging from $1200 to $5 million.

Once finalized, the deal will mark Tide’s first acquisition.

Photo by Nuno Obey

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Finance in the Metaverse Era Should be Green and Sustainable by Default

Finance in the Metaverse Era Should be Green and Sustainable by Default
By Julie Muhn (@julieschicktanz) Posted on
Categories: Finastra, Sponsored

The following is a sponsored blog post from Finastra.

Post-pandemic recoveries stalled by rocketing energy prices are leading to calls for stalling a green transition that has already begun. But the costs to businesses due to climate-related weather events within the next four years will be over $1 trillion.

Investors and financial institutions are increasingly applying non-financial factors (Environmental, Social, and Governance) as part of their analysis process to identify material risks and growth opportunities. Also, there is a high interest coming from consumers in the sustainability of businesses and how they impact the environment.

But because of the broad range of indicators coupled with the lack of standards, transparency, and unified reporting makes it a challenge to assess and measure true, impactful ESG credentials and the sustainability of a business.

At the same time, many banks have started to embrace/experiment in the Metaverse including DBS Bank in partnership with The Sandbox with a focus on driving sustainability. Will this be an opportunity or a challenge for financial institutions keen to demonstrate their commitment to a more sustainable future?

To help navigate these challenges Finastra invited three experts in ESG and Sustainable Finance alongside Christophe Langlois, their Global Marketing Lead, Fintech & Developer Ecosystem at Finastra, who hosted this insightful conversation:

  • Marcus Cree, MD Financial Technology and Services, GreenPoint Global
  • Tanuj Pasupuleti, CEO, Bankify
  • Jay Mukhey, Global Director of ESG, Purpose & Impact, Finastra

They discussed the following topics:

  • The case of ‘greenwashing’ in 2022 and how to identify it.
  • The main differences in terms of sustainable finance adoption and challenges between the key regions of the world?
  • The opportunities that come with sustainable finance.
  • The essential role open/API banking plays in fostering sustainable finance.
  • Metaverse from a sustainable finance standpoint.

To learn about the successful adoption of ESG and sustainable finance and what solutions are available right now on the market, watch the video by visiting this page.

Photo by Michael Marais on Unsplash

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Square to Offer American Express Credit Card for Sellers

Square to Offer American Express Credit Card for Sellers
By Julie Muhn (@julieschicktanz) Posted on
Categories: American Express, Daily news
  • Square is launching a credit card for its small business clients.
  • The American Express card will be powered by i2c and issued by Celtic Bank.
  • There is no word yet on a launch date, but Square said that more details will be released next year.

Move over, Brex, Divvy, and Ramp. Square is getting in on the business credit card game. The mobile payments company announced today it is expanding on its existing partnership with American Express to launch a new credit card that will be tailored for Square’s merchant clients.

Square already offers a small suite of banking tools, including checking, savings, and loans, but this is the company’s first ever credit card offering. Adding a credit card to the mix will not only round out Square’s in-house banking options, it will also help it compete in the increasingly profitable business banking arena.

“Small businesses can struggle to find fair and simple solutions for their credit needs. Square has spent years building a successful lending program to eliminate this barrier for sellers, and we’re uniquely positioned to innovate even further in this space to expand access to new types of credit products,” said Square Banking General Manager Luke Voiles. “We wanted to create a product on a payment network that has a strong track record of supporting small merchants, making this card a natural progression of our existing relationship with American Express.”

As with most fintechs that offer a credit card, Square is tapping a third party, i2c, to power the credit card offering, which will be issued by Celtic Bank.

According to Square, the credit card will integrate directly into the company’s banking suite to help businesses manage their cashflow and offer them visibility into their business’ finances. At the moment, there are not many details about the new American Express credit card, including the launch date, rewards benefits, or cost. However, Square said it will provide more information next year.

The only thing surprising about this announcement is how late to the game Square is. Square launched in 2009 when fintech was still in its infancy. The company debuted its lending arm in 2014 and remained relatively quiet until the challenger banking boom last year when it unveiled its savings and checking accounts.

In comparison, one of the largest challengers in the business banking arena, Brex, was founded in 2017. The company launched its business credit card offering in 2018 and was an overnight success. Multiple other new players joined in, including Ramp, Divvy, and Expensify. Perhaps Square plans to rely on its existing customer base to give it a competitive edge against the competition. The company had more than 64 million business clients as of 2020.

Photo by Tima Miroshnichenko

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Railsr Taps Featurespace for Fraud Prevention

Railsr Taps Featurespace for Fraud Prevention
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Alumni profile, Featurespace

Embedded finance platform Railsr is teaming up with fraud prevention company Featurespace this week to bolster fraud prevention efforts for Railsr as a company, as well as for its clients.

Railsr will leverage Featurespace’s ARIC Risk Hub, combined with its own fraud teams, to provide its clients with a compliance tool to stay on top of regulations. The fraud tools will be available to Railsr clients with a single integration, making it easier for them to focus on growth while remaining compliant.

“As the market accelerates towards embedded finance, consumers expect a frictionless payment experience that is built into the transaction process. With Featurespace’s AI and ML capabilities, Railsr can provide an enhanced level of customer experience, making consumers’ lives simpler and safer,” said Railsr Global Head of Product for Fincrime and Operations Stuart Hartley.

The ARIC Risk Hub will enable Railsr customers to view and manage their fraud analytics, as well as offer them a single place to access Featurespace’s fraud and AML (FRAML) solutions.

“The Railsr platform is a natural fit for Featurespace,” said Featurespace Chief Commercial Officer Matt Mills. “As embedded finance increasingly becomes expected by consumers, making sure they are protected from fraud and financial crime must be expected in equal measure. Railsr have recognized this early and added a critical layer of self-learning technology to ensure their customers get only the best experience.”

Railsr anticipates the new fraud tools will be available within the next year.

Today’s news comes amid a string of high-profile partnerships for Featurespace last month, including with BBVA, Diebold Nixdorf, and Global Processing Services. Featurespace has more than 30 major bank clients including four of the five largest banks in the U.K. Among Featurespace’s customers are HSBC, TSYS, Worldpay, RBS NatWest Group, Danske Bank, ClearBank, and more.

Founded in 2005 by a university professor and his PhD student, Featurespace has raised $108 million, including its most recent investment of $37 million received in 2020.

Photo by Tima Miroshnichenko

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Brightwell Launches Cross-Border Payments Solution

Brightwell Launches Cross-Border Payments Solution
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news
  • Brightwell is launching a new cross-border payments solution called ReadyRemit.
  • Integrating ReadyRemit will enable Brightwell customers to help their end clients send money to 90% of the world’s population.
  • The new tool is leveraging partnerships with Mastercard and The Bancorp Bank.

Payments technology company Brightwell unveiled its new cross-border payments solution today. The new offering, ReadyRemit, is a cross-border-payments-as-a-service tool.

Powered via partnerships with Mastercard and The Bancorp Bank, ReadyRemit will enable Brightwell’s business and fintech clients to offer their end customers a cross-border payments solution with built-in compliance capabilities. The new tool aims to be faster than traditional money transfer tools, taking place in near-real time or on the same day the transfer was initiated.

“Our partnership with The Bancorp Bank, N.A., and Mastercard will enable customers to build a new revenue stream by offering low-to-no-code platform integrations containing everything needed to launch a global payments program in as little as 30 days,” said Brightwell Senior Vice President Hal Ramakers.

ReadyRemit will enable Brightwell’s clients to send payments to 90% of the world’s population and to more than 100 countries. Clients can make a range of payment types, including B2B, B2P, P2P, and P2B, and send the funds to 280,000 cash payout locations, including bank accounts, mobile wallets, and cash-out locations.

“Our Cross-Border Services enable fast, smart, and simple access to funds whenever and
wherever you are,” said Mastercard Senior Vice President, Debit, North America Vickie Van Meir.
“Our work with Brightwell supports a reliable, equitable payments experience, broadening
financial access around the world.”

Brightwell offers a suite of payment products that includes a corporate expense program, global payroll service, an ATM program, fraud protection, and more. The company launched as a division of West Suburban Bank in Chicago, Illinois in 2009 under the name Prepaid Solutions. In 2011, the company split from West Suburban Bank, rebranded to Brightwell, and moved its headquarters location to Atlanta, Georgia.

Photo by Photoholgic on Unsplash

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Thomson Reuters to Acquire Tax Startup SurePrep

Thomson Reuters to Acquire Tax Startup SurePrep
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, Mergers & Acquisitions, Thomson Reuters
  • Thomson Reuters agreed to acquire tax automation software company SurePrep for $500 million in an all-cash deal.
  • “The acquisition will support our strategy to empower tax and accounting professionals with the very best technology to simplify workflows, drive insights, and improve efficiency,” said Thomson Reuters President of Tax and Accounting Professionals Elizabeth Beastrom.
  • The deal is expected to close in the first quarter of next year.

Business information services firm Thomson Reuters recently announced it is acquiring tax automation software company SurePrep in a $500 million all-cash deal. The transaction is expected to close in the first quarter of next year.

Thomson Reuters offers four tax and accounting solutions: Checkpoint, a suite of online research and information; ONESOURCE, tax compliance technology; CS Professional Suite, integrated tax and accounting software; and Onvio, cloud-based software to manage projects, billing, and more. Purchasing California-based SurePrep will enable Thomson Reuters to accelerate its investment in advancing the automation and customer experience of its tax tools.

The two companies first partnered in April of this year to offer solutions for tax and accounting professionals. Once the two companies are combined, Thomson Reuters will bring its client base of tax and accounting professionals a suite of complementary solutions.

“Thomson Reuters sees significant value and opportunities in SurePrep,” said Thomson Reuters President of Tax and Accounting Professionals Elizabeth Beastrom. “The acquisition will support our strategy to empower tax and accounting professionals with the very best technology to simplify workflows, drive insights, and improve efficiency.”

SurePrep was founded in 2002 and has since grown to draw more than 23,000 tax professionals to its client base. The company leverages AI to help accounting firms increase productivity by collecting, processing, and extracting data from client documents. SurePrep then enters that data into firms’ tax compliance software. The company is expected to generate approximately $60 million in revenue this year and grow more than 20% each year for the next few years.

Photo by Nataliya Vaitkevich

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The Association of Military Banks of America Launches Debit Card

The Association of Military Banks of America Launches Debit Card
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news

Before jumping into the content of this post, I’d like to recognize and thank our military veterans and their families for their continued sacrifice.

  • The Association of Military Banks of America (AMBA) is launching a new debit card called the Patriot Card.
  • The card is launching in partnership with digital accounts and payment processing company MOCA Financial.
  • AMBA will donate a portion of the interchange generated by every swipe of the Patriot Card to military and Veteran support organizations and causes.

The Association of Military Banks of America (AMBA) unveiled a new debit card today called the Patriot Card. AMBA, a military bank trade association, is launching the new payment card through a partnership with digital accounts and payment processing company MOCA Financial.

The Patriot Card aims to offer Veterans a safe, flexible, and reliable card that they can use to receive, spend, and save their government benefits. Features of the new card include a virtual card option, fee-free person-to-person transfers, card-to-card transfers, and low fees.

AMBA will donate a portion of the interchange generated by every swipe of the Patriot Card to military and Veteran support organizations and causes.

“AMBA is thrilled to offer Veterans a new, safer, and more flexible option to receive payments and manage their finances,” said AMBA President and CEO Major General (Ret.) Steven J. Lepper. “We teamed with MOCA because they share our determination to help Veterans achieve financial success. The Patriot Card will provide Veterans who prefer not to use bank or credit union accounts to manage their money an alternative that is equally safe and secure.”

Transactions made using the Patriot Card will be routed across either VISA’s network or the Armed Forces Financial Network (AFFN). AFFN serves consumers of more than 375 military banks and defense credit unions and will enable users of the Patriot Card to access more than 800,000 ATMs and 2.3 million retail locations across the globe.

“We’re honored to be able to play such a monumental role in serving Veterans worldwide,” said MOCA President Shawn Sinner. “We hope that this advancement continues to make life easier for Veterans, Military, Military Spouses, and families.”

Photo by Robert McGowan on Unsplash

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Experian’s Greg Wright on Opportunities in Financial Inclusion

Experian’s Greg Wright on Opportunities in Financial Inclusion
By Julie Muhn (@julieschicktanz) Posted on
Categories: Experian, Speaker series

Financial inclusion has been a rising hot topic in the past few years. Providing underserved populations with the tools they need to manage their finances and build their wealth has been a top goal across many banks and fintechs, especially those focused on credit and underwriting.

I recently had the opportunity to speak with Gregory Wright, Executive Vice President and Chief Product Officer at Experian. Wright was a keynote speaker at this year’s FinovateFall event in New York. He offered key takeaways from his keynote, discussed opportunities for banks when it comes to financial inclusion, and talked about how they can prepare and plan to scale their operations.

Key takeaways from his keynote

I talked about innovation in three parts. The first part was about innovation with purpose. I think being mission-driven and wanting to have an impact in the world helps drive not only what you want to do as a business, it helps drive growth and [has an] impact on consumers and who you serve in the communities you live in. And that also can drive employee engagement; they love to work on something that actually has meaning beyond just making money.

The second part is innovation through scale. So, think about platforms. Think about global scale, how we leverage platforms and data, and cloud computing, and modern APIs so that you can innovate faster, get products to the market faster, and really have an impact not only for your business, but for your clients.

And in the third part, we talked about innovation with analytics. We live in this new world where cloud computing, advanced APIs, and modern APIs pull data from multiple data sources. [They are] able to do that in real time with advanced analytics and automating model deployment. We can bring together things that we’ve never been able to bring together before. That enables us to do analytics and credit scoring in ways we’ve never been able to do before.

On how banks and fintechs can leverage data and technology to drive financial inclusion

So, let’s just talk for a minute about conventional credit scoring. Today, the conventional credit scores can score about 81% of the U.S. population. That’s one-fifth that are not being scored or that are credit invisible. With Experian Lift, we can score between 93% to 96% of the U.S. population. That is a step change in performance. And that’s because we use more data, better analytics, bringing it all together in a big data platform and making it live instantly for consumers. So lenders, banks, fintechs– they need to be doing that every day to score more people, drive financial inclusion, and have better business outcomes.

How do we represent consumers in their time of need? There are one-to-two million credit reports pulled every day. These are the most important financial moments in consumers’ lives. We can help represent that. And I know fintechs want to create a consumer experience that is delightful, seamless, digital, easy. And with analytics and big data platforms, they can make that happen. We can help partner with fintechs to use things like Experian Lift, or, even better, Experian Boost, where we’re allowing consumers to come in, connect their bank account, add data to their credit report in real time based on the bills they pay, and improve their credit score before they even apply for something. We’ve worked with a lot of fintechs to figure out how we not only allow consumers to contribute to their credit report and get a better outcome, but also we can help them with better analytics and scores to score more consumers and get to a better outcome. This is not only good for consumers, because they get to a better financial outcome, it’s good for them. They’re scoring more people, getting to “yes” more often, and helping build their business.

What should companies implement now to prepare for future growth?

It comes down to what they’re trying to do and how they want to grow. I really advocate for innovating with purpose. [They should think] about how they want that consumer experience to feel and what that consumer journey is. How do they make it more digital, more seamless? How do they get to “yes” more often?

And again, we’ve talked about the platform capabilities from Experian that can help them. We’ve talked about how we can go from analytics and model development all the way to production through the Ascend platform. Things that normally take nine-to-twelve months to get a new score into market, into production, through compliance, and through their IT queue suddenly, we can do that in one platform from the analytics to deployment in real time. That’s something that any lender, any bank should be doing because it’s going to help get to “yes” faster, deploy better models in real time, pull data sources from not just the credit bureau but from anywhere. That means you can drive better customer outcomes, get to “yes” more often, not add more risk, and eventually build great businesses.

Photo by Susanne Jutzeler, suju-foto

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JP Morgan and Mastercard Leverage Open Banking to Launch Pay-by-Bank Tool

JP Morgan and Mastercard Leverage Open Banking to Launch Pay-by-Bank Tool
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news, JP Morgan Chase, MasterCard
  • J.P. Morgan Payments and Mastercard partnered to launch Pay-by-Bank, an ACH payment tool that leverages open banking.
  • Billers who offer consumers an option to a pay via ACH can integrate Pay-by-Bank into their existing payments page.
  • Pay-by-Bank is currently in a pilot phase with a small number of U.S. billers, but will be rolled out to more billers in 2023.

Today’s news proves you can indeed teach an old dog new tricks. ACH, a technology that is 50+ years old, is getting a makeover with open banking.

J.P. Morgan Payments and Mastercard have joined forces this week to launch Pay-by-Bank, an ACH payment tool that leverages open banking and consumer-permissioned data to make it easy for users to pay bills directly from their bank accounts.

“We realized years ago that the way people think about money and commerce is changing,” said Mastercard North America Executive Vice President Chiro Aikat. “They want to pay and get paid how they choose, where they choose and when they choose. We’re excited by this new partnership with J.P. Morgan Chase, and our opportunity to empower people with enhanced payment experiences.”

Billers who offer customers an option to pay using ACH can integrate Pay-by-Bank into their existing payments page. Customers who opt to use the new technology will be prompted to find their bank, complete the bank’s account login process, and share their bank account information with JP Morgan Chase.

Pay-by-Bank makes for a better user experience. Consumers will no longer need to type in their routing and account number each time they go to pay a bill. As for the billers, they will not be faced with the liability of storing consumers’ account information.

“Billers and consumers both get greater payment choice,” said Aikat, “but the partnership also propels payments innovation on two fronts — in the ease of the user experience and in the security of data sharing.”

J.P. Morgan Payments Head of Payments and Commerce Solutions Max Neukirchen echoed this sentiment. “The technology behind Pay-by-Bank reduces the likelihood of unauthorized transactions and frees our clients from the need to retain — and the responsibility to securely maintain — consumer banking information,” Neukirchen said.

As an additional benefit to consumers, Pay-by-Bank leverages machine learning to estimate the optimal time to initiate the payment based on the consumer’s historical transaction behavior and risk patterns. This helps reduce the risk of non-sufficient funds for the consumer and helps ensure the merchant receives the payment on time.

Pay-by-Bank is still in a pilot phase with a small number of U.S. billers and merchants, but J.P. Morgan Payments and Mastercard anticipate they will expand the program next year. 

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