Personetics Brings Cognitive Banking to Romania’s Banca Transilvania

Personetics Brings Cognitive Banking to Romania’s Banca Transilvania

Cognitive banking has come to CEE.

Romania’s second largest bank, Banca Transilvania, will integrate AI-powered, forward-looking financial guidance into its digital banking experience courtesy of a new partnership with Personetics. The bank, with more than 2.2 million clients, will add Personetics’ technology to the new version of its BT24 Internet Banking and Mobile Banking solution this year, giving Banca Transilvania’s retail and business customers access to insights and tools to better manage their finances.

“With the move towards open banking and PSD2 compliance, the ability to utilize data assets to deliver personalized service and guidance will become a key competitive differentiator for financial institutions in Europe and elsewhere,” Personetics CEO and co-founder David Sosna said. Speaking for Banca Transilvania, CEO Omer Tetik praised the way the technology will enable the bank to get its products to customers faster, and called the partnership with Personetics, “a new and strategic step regarding our digital focus and proof of our commitment to offer convenient and reliable services to our customers.”

Personetics specializes in leveraging machine learning, predictive analytics, and AI to help banks and credit unions create personalized, digital banking experiences for their customers and members.  The company’s Cognitive Banking Brain engine enables a range of applications including a Cognitive Banking Framework; Personetics Engage to provide personalized guidance for customer financial management; Personetics Assist, an AI-driven chatbot solution for institutions; Personetics Act, an automated money management solution; and Personetics Anywhere, which enables banks to deploy chatbot solutions over popular messaging platforms. The solutions help banks lower operational costs, increase cross-selling, and build better quality online engagement.

Founded in 2010 and headquartered in Tel Aviv, Israel, Personetics demonstrated its Personetics Anywhere chatbot solution for financial services at FinovateFall 2016. Last month, the company announced that challenger bank Tandem would use Personetics’ technology to provide personalized financial guidance for its customers. Also this year, Personetics has announced a partnership with Israel Discount Bank, where it will power the intelligent financial assistant, Didi. The company serves more than 45 million customers worldwide, and is partnered with six of the top 12 banks in North America and the European Union.

Named a Gartner Cool Vender, a Top Ten FinTech Company by KPMG, and a Top Ten Company to Watch by American Banker, Personetics has raised $18 million in funding. The company includes Lightspeed Venture Partners, Viola Ventures, and Sequoia Capital among its investors.

Neener Analytics Completes Proof-of-Concept with Jamaican Payday Lender

Neener Analytics Completes Proof-of-Concept with Jamaican Payday Lender

FinovateSpring Best of Show winner Neener Analytics is showing a leading payday lender headquartered in Jamaica how its social media analytics can help boost a number of KPIs.

In a recent email, Neener Analytics said that a just-completed pilot resulted in lowering the lender’s default rates by 33%, and showed ways to grow revenue by more than 20% and  increase loan volume by than 33% without increasing current risk thresholds.

“We’re not cherry-picking here. This is just another example of results we achieve regularly for our customers,” the company stated.

Neener Analyics has developed social media analytics solutions for lenders, insurance companies and other businesses to help assess risk outcomes for thin file and no file credit customers. The company’s regulatory, compliant solutions work with a simple, single login from Facebook, LinkedIn, or Twitter, and enable institutions to predict which borrowers represent a high default risk, which borrowers are likely to payoff debts early, and even which debtors are likely to pursue full amortization (the likelihood that their debt will be revolved). Neener Analytics also provides a risk-correlated, projected FICO score with an accuracy of nearly 80%.

At FinovateSpring last year, the company demoed key features of its compliant social media analytics platform: Default Prediction, Transactor-Revolver Prediction, and Risk Alignment. Based in San Jose, California, Neener Analytics was co-founded by Jeff LoCastro (CEO) and Marc Tomlinson (CTO & Co-founder). The company is an alum of the Plug and Play accelerator, entering the program in the fall of 2017, and was a finalist in the Citi Tech for Integrity Challenge. Read our profile of Neener Analytics from last summer.

Finovate Alumni News

On Finovate.com

  • Neener Analytics Completes Proof-of-Concept with Jamaican Payday Lender.
  • Personetics Brings Cognitive Banking to Romania’s Banca Transilvania.
  • Hyperwallet’s Partnership with Lyric Brings Advance Royalty Payments to Artists
  • SumUp Facilitates Cashless Donations for the Church of England.

Around the web

  • AutoGravity announces new partnership with Infiniti.
  • New alliance with Mainsys helps bolster Temenos presence in Belgium.
  • Currencycloud unveils Global Collections to enable customers to receive cross border payments with less cost and less friction.
  • Flywire and Flutterwave partner on cross-border payments & receivables in Nigeria.
  • Cardlytics announces Q4 and full year 2017 financial results.
  • Somerset Trust Company selects Digital Onboarding for fully automated new account activation.
  • Finicity announces integration agreement with Ellie Mae to provide its digital asset verification solution through Ellie Mae’s Encompass platform.
  • XM.com expands use of Paydentity from iSignthis for China eKYC.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Australia’s Business-Only Challenger Bank Tyro Launches Tap & Save

Australia’s Business-Only Challenger Bank Tyro Launches Tap & Save

A year after its FinovateSpring debut, Australia’s business-only challenger bank Tyro has introduced Tap & Save. The solution enables merchants to process debit tap-and-go payments through the more economical EFTPOS network, bringing least-cost routing and greater savings to Australian businesses.

“Our aim is to remove the barriers from business success and we are thrilled to give our customers the opportunity to be the first businesses in Australia to benefit from Tap & Save,” Director of Product at Tyro Bronwyn Yam said. “As the first-move in offering least-cost routing to merchants, it certainly gives our customers an advantage.” In a statement, Tyro said that merchants using Tap & Save will save on average six percent on merchant service fees (MSF) while the majority of Tyro merchants will save between twenty percent and twenty percent on re-routed transactions.

(Left to right): Tyro’s Caitriona Kely and Christopher Logan demonstrating the company’s Smart Growth Funding lending product at FinovateSpring 2017.

Tyro announced its initiative to provide lower cost routing via the EFTPOS network back in December, directly targeting merchant concerns about rising costs from contactless payments made with debit cards. The company cited a report from the Reserve Bank of Australia that noted that the average merchant service fee is charged at 0.26 percent on card transactions via EFTPOS, compared with 0.58 percent when the same transactions are processed through scheme card networks. This, combined with the observation that Australian consumers are especially frequent users of contactless payments (more than four in five using contactless payments at least once a week), helped spur Tyro’s decision to provide the lower cost service by the first quarter of 2018.

“Our plan to decrease acquiring costs for debit contactless payments through the eftpos network will be seamless for merchants, easy to enable and there will be no extra fees,” Tyro’s Rob Ferguson, Executive Director and Acting CEO said.

The decision was also likely driven by a directive from Australia’s House of Representatives Standing Committee on Economics which called on banks to give merchants the option of sending contactless payments through EFTPOS network. Tyro’s announcement before the April 1st deadline makes the bank the first to comply.

Tyro began the year with news of a new CEO. Robbie Cooke, former Managing Director and CEO of Tatts Group, will take the helm at the bank at the end of March. With a background in Australian customer-centric and technology-driven businesses, Cooke guided Tatts Group through its merger with Tabcorp last December. “I believe Tyro is very well positioned with its proven track record and custom-build technology platform to better respond to the banking needs of Australia’s SMEs, which are the backbone of our economy,” Cooke said.

Headquartered in Sydney, Australia, Tyro demonstrated its Smart Growth Funding lending solution at FinovateSpring 2017. The challenger bank provides integrated payment, deposit, and unsecured working capital solutions for more than 20,000 SMEs, and collaborates with more than 200 POS providers and cloud accounting platforms to bring better banking solutions to small businesses. In its fiscal year 2017, Tyro processed more than $10 billion in payment transactions, generating $121 million in revenue. With a compound annual growth rate of 34% over the past five years, Tyro has more than $100 million capital and reserves.

Finantix Buys Singapore-based Wealthtech Firm, Smartfolios

Finantix Buys Singapore-based Wealthtech Firm, Smartfolios

Finantixa provider of sales and advisory software to financial institutions, has acquired Singapore-based Smartfolios, a creator of quant-enabled investment tools, reports Antony Peyton of Banking Technology (Finovate’s sister publication).

With this deal, Finantix said it can combine its API-driven architecture, technology and its recently launched artificial intelligence (AI) offering with Smartfolios’ quantitative analysis solutions to deliver a digital wealth management platform.

Ralf Emmerich, co-founder and director of Finantix, said the acquisition will “extend our coverage and support for key actors like CIOs and investment strategists and provide a solid foundation for strategic robo-advisory initiatives that don’t follow a low-end formula”.

Finantix provides wealth and hybrid robo-advisory solutions to wealth managers, private banks and insurers in more than 40 markets.

Together, Finantix and Smartfolios plan to cover investment processes including strategy building, house view distribution, robo-personalised portfolios, and analytics.

Financial details about the acquisition were not disclosed.

Venice-headquartered Finantix has a customer base spanning over 45 countries, and has eight offices across Europe, North America and Asia. The company demonstrated its Banking Assistant solution, part of the company’s multi-channel platform, Finantix Sharp, at FinovateEurope 2013. 

Ondot to Bring its Mobile Card Controls Technology to Asia

Ondot to Bring its Mobile Card Controls Technology to Asia

Ondot Systems has followed up its Best of Show winning demo from FinovateMiddleEast last month with news that the company is expanding to reach even more customers around the world. The company’s Mobile Card Services solution, a white-label product that gives cardholders control over their payment cards and provides issuers with opportunities to create personalized journeys for their customers, will soon be available to FIs and customers in Asia.

“The payment landscape is evolving rapidly in emerging markets like ASEAN. Banks can provide a holistic experience to consumers and deliver new products and services over legacy systems in a cost-effective and timely manner using new micro-service platforms,” said Ian Guy Gillard, CIO of Bangkok Bank. “Partners like Ondot enable banks to stay as innovation leaders while bringing in the best of fintech into banking, Gillard said. Bangkok Bank is the biggest commercial bank in Thailand, and is one of the largest banks in Southeast Asia.

Millions of users at 3,000 banks and credit unions around the world rely on Ondot’s card controls technology to manage when, where, and how their cards are used. Banks typically have seen increased card usage by 23%, fraud costs reduced by 25%, and false declines lowered by 16% within a year of integrating Ondot’s technology. In addition to Card Control, Ondot’s consumer facing product line includes Card Connect, guided self-service for card management including transaction and fraud alerts and dispute initiation; Card Assist, which provides contextual advice and messaging based on location, preferences, and purchase history, and Fone Pay, which provides instant digital card issuance and provisioning cards into phone wallets.

Administrators get access to data insights from the platform including enhanced merchant and transaction information that leverages both crowdsourced data enrichment and user activity, as well as a consumer services platform to support rapid development and deployment of services on legacy systems.

“We use our own personal experiences and needs as cardholders to drive the product innovation,” EVP for Ondot Systems Rachna Ahlawat said. “I travel a lot – I want a solution that knows where I am so my card works around me, prompts me to customize my preferences, detects when I am back home, and helps me categorize transactions – a personal assistant that anticipates my actions and solves a need.”

Ahlawat also pointed out an example of the kind of circumstance that cardholders experience that Ondot’s technology helps them manage. “(If) if I get a transaction alert for a purchase I did not attempt, I want to initiate a dispute instantly. This action usually shuts off the card in the bank systems, but I don’t want to be left without a payment card to use till I reach home. With Ondot’s safe mode card controls, we can enable this capability – converting an unpleasant event into a positive experience for the cardholder by combining security and convenience.”

Founded in 2011 and headquartered in San Jose, California, Ondot Systems demonstrated its Card Control technology at the inaugural FinovateMiddleEast in February, winning Best of Show. The company followed this with an appearance the following month at FinovateEurope, where CEO and co-founder Vaduvur Bharghavan demonstrated how the technology leverages the smartphone to give cardholders a “remote control” over their credit and debit cards. Videos from both events will be available soon.

Finovate Global: Fintech News from Asia, Africa, MENA, Latin America, and CEE

Finovate Global: Fintech News from Asia, Africa, MENA, Latin America, and CEE

With our first conference in Dubai last month, FinovateAsia back on the Finovate calendar and our first trip to Africa scheduled for later this year, Finovate VP Greg Palmer’s observation that “the sun never sets on the Finovate Empire”, rings all the more true.

Here’s a look at some of the latest fintech news from places where technological innovation helping create better life opportunities for those who need it help most.

Asia

  • Ayondo to list on Singapore Exchange.
  • Kreditech partners with PayU to launch PayU Monedo in India, which offers cardless EMI for online purchases.
  • Joint Stock Commercial Bank for Foreign Trade for Vietnam (Vietcombank) picks trade finance platform from Finastra.

Africa

  • Angola’s domestic payments processor EMIS migrates to EMV chip and pin courtesy of solution from Gemalto.
  • Standard Chartered Bank launches digital bank in Cote d-Ivoire
  • Partnership between Mastercard and Uganda’s M-Kopa brings QR payment technology to pay-as-you-go, pilot solar energy program.

MENA

  • Turkish digital wallet firm, BKM introduces payment-without-checkout shopping experience.
  • Riyad Bank in Saudi Arabia unveils contactless bracelets and stickers for tap-and-go shopping.
  • Entrepreneur India looks at how a Bahrain-based payments firm, Arab Fianncial Services, is taking its business to India.

LATAM

  • Banking Technology: Banpro launches Finn.ai’s first Spanish-speaking virtual banking assistant.
  • Startupbootcamp Scale FinTech Mexico City introduces its inaugural cohort of startups: Billin from Spain, Facturedo from Chile, and Expediente Azul, Pagamobile, and Quotanda from Mexico
  • Tech Bullion highlights the new report on international fintech’s expansion to the Latin American market from Finnovista.

CEE

  • Money.pl looks at the number of Polish companies that demoed at FinovateEurope 2018 this month.
  • The Bank of Lithuania reaches out to developers interested in its regulatory sandbox platform for blockchain projects, LBChain.
  • Romanian bank Raiffeisen Bank International (RBI) launches accelerator program, Elevator Lab with five startups, Gauss Algorithmics, SONECT, 360kompany, Asteria, and Moxtra.

Top image designed by Freepik

Finn.ai Powers BMO’s New Banking Chatbot, BMO Bolt

Finn.ai Powers BMO’s New Banking Chatbot, BMO Bolt

Finn.ai, a Canada-based developer of conversational banking tech, has launched a new personal banking chatbot for the Bank of Montreal (BMO), reports Tanya Andreasyan of Banking Technology (Finovate’s sister publication).

The chatbot – called BMO Bolt – is available via Facebook Messenger, which is Canada’s “top messaging platform” according to Finn.ai.

84% of the country’s population uses a smartphone to access Facebook and 38% performs mobile banking tasks via mobile phones, the vendor added.

Brett Pitts, chief digital officer at BMO Financial, observed that “digital is increasingly becoming the preferred way for our customers to engage with us on a daily basis.”

BMO Bolt is capable of answering 250 common inbound questions such as information on BMO products, foreign exchange rates, as well as branch locations and ATMs, 24×7. “It will learn to answer additional questions each time it interacts with a BMO customer, allowing the technology to continually evolve,” Finn.ai explained.

The project follows on from Finn.ai’s similar deals with a smaller Canadian financial institution, ATB Financial, and Banpro in Nicaragua. Finn.ai said it is “the first ever public launch of a chatbot with a national, tier one Canadian bank”.

Finn.ai is a two-time Finovate Best of Show winner, taking home top honors at FinovateAsia 2016 and FinovateFall 2017.  Founded in 2014, Finn.ai is headquartered in Vancouver, British Columbia, and has raised $3 million in funding. Jake Tyler is CEO.

Finovate Alumni News

On Finovate.com

  • Gusto Goes Freemium.
  • Onfido to Power ID Verification for SnappCar.

Around the web

  • Tradeshift partners with Canon Business Process Services to enable clients to digitize their supply chain.
  • Ayondo to list on Singapore Exchange.
  • TD Finance announces partnership with auto shopping and financing innovator, AutoGravity.
  • Jumio brings KYC, AML, onboarding support to crypto platform, Monaco.
  • Money.pl looks at the number of Polish companies that demoed at FinovateEurope 2018 this month.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Pindrop Partners with Voice Solutions Provider Aeriandi

Pindrop Partners with Voice Solutions Provider Aeriandi

Voice authentication specialist Pindrop Security has partnered with voice solutions provider Aeriandi. The agreement will make Pindrop’s phone channel authentication and antifraud technology available over Aeriandi’s cloud-hosted secure voice platform.

In a statement on the homepage of the Oxford, U.K.-based company, Aeriandi highlighted how Pindrop’s Identity Assessment Engine provided call center agents with a quick – under 30 second – assessment of the risks of an incoming call. In addition to a risk score, agents are also provided custom instructions for additional authentication when necessary. “This process allows agents to quickly and easily assess the true identity of callers, using a single interface,” the statement read. “Those deemed to be high risk are subjected to more stringent security checks, while genuine callers have a smoother experience as a result of less security screening each time they call.”

Pindrop’s Identity Assessment Engine relies on the company’s Phoneprinting technology. This technology analyzes more than 1,300 different features of an audio call to determine actual device type, geo-location, carrier and more to create a distinct telephony profile. Phoneprinting provides more than ANI/CLI validation, and offers universal coverage against and anomalous behavior detection of both repeat fraudsters and first time callers.

Recently profiled in Forbes.com, Pindrop began the year with the launch of its deep neural network-powered biometric engine, Deep Voice. The company said that the new technology, which provides voice ID, more than triples its addressable market from $2.5 billion to $7.8 billion. “Our newly patented Deep Voice engine is creating new opportunities for Pindrop as we see voice eating all other interfaces,” Pindrop CEO and co-founder Vijay Balasubramaniyan explained. He said the addition of Deep Voice enabled Pindrop to offer a voice identity platform for enterprises “looking to reimagine the customer experience as voice becomes the dominant interface of choice.”

Pindrop demonstrated its Fraud Detection System at FinovateFall 2012. The company, which is headquartered in Atlanta, Georgia, announced last month that its antifraud solution had helped PSCU block $1 million in fraud in the first month of deployment. PSCU is the first credit union service provider to use Pindrop’s technology, having taken up the security specialist’s platform last year. PSCU Chief Risk Officer Jack Lynch called Pindrop’s solution “an essential step” toward its goal of providing “industry-leading fraud prevention and data protection” for members.

Pindrop has raised more than $122 million in funding. The company includes Google Capital, IVP (Institutional Venture Partners), and Andreessen Horowitz among its investors.

SME Financing Meets Cross-Border Payments as BlueVine Partners with Veem

SME Financing Meets Cross-Border Payments as BlueVine Partners with Veem

SME financing innovator BlueVine has partnered with cross border payments specialist Veem to make it easier for small business owners to save more on cross border payments.

“If you rely on your bank for sending cross border payments, you’re not alone,” BlueVine VP of Business Development and Partnerships Charles Amadon wrote in a blog post announcing the agreement. “Most smaller businesses do. But ask a small business owner about their experience making cross border payments through their bank and you’re likely to get an earful.”

Adding statistics to the pitch, Amadon pointed to an American Bankers Association payments survey that indicated that payments in general were a major pain point for SMEs. The survey showed that 87% of respondents said their bank did not have “a formal payment strategy,” and that 54% considered their bank’s attitude toward innovation in payments as a “wait and see approach.”

BlueVine offers small businesses financing options including an invoice factoring line of credit and a traditional business line of credit. The company’s invoice financing product provides a credit line from $20,000 to $5 million with flat advance rates of 85% to 90%, free ACH, and $15 per wire. The business line of credit provides a revolving financing option up to $200,000 with interest rates as low as 4.8%. SMEs can get approved as quickly as 24 hours.

For its part, Veem is announcing the partnership as an opportunity for its SME customers to get the kind of preferential financing options typically enjoyed by larger companies. “We’re partnering with BlueVine to provide fast and flexible working capital financing for Veem’s customers,” the company announced in a blog post. “Funding doesn’t have to be what sinks small businesses.”

Founded in 2013, BlueVine demonstrated its SME financing platform at FinovateFall 2014. The company began the year with a decision to increase the limit on its invoice factoring line of credit to $5 million. Also this year, BlueVine appointed Ana Sirbu, the company’s VP of Finance and Capital Markets, to the post of Chief Financial Officer.

Named one of the top 360 entrepreneurial companies in America by Entrepreneur magazine, BlueVine won Best Business Finance Provider, North America at the trade finance global awards last fall. Also in the fall, BlueVine picked up $130 million in debt financing courtesy of Silicon Valley Bank, SunTrust Bank, Bank Leumi, and TriplePoint Venture Growth BDC Corporation. The company has raised $318 million in total funding, and includes Fortress Investment Group, Lightspeed Venture Partners, Menlo Ventures, and 83 North among its investors. Eyal Lifshitz is CEO.

YellowDog Secures Funding Courtesy of Round Led by Bloc Ventures

YellowDog Secures Funding Courtesy of Round Led by Bloc Ventures

YellowDog, which introduced its Limitless Compute technology at FinovateEurope last week, has scored a major investment in a round led by Bloc Ventures. The total amount of the funding was not disclosed. Featuring participation from Bristol Private Equity Club – and a successful Seedrs crowdfunding campaign – the round will enable YellowDog to tackle its next big challenge: big batch processing for financial services.

“The backing of Bloc proves that we are on the right trajectory with our offering,” YellowDog founder Gareth Williams said. “This fundraise will help YellowDog begin to unlock the massive potential in new sectors starting with financial services. Having Bloc as an investor means we can begin to leverage both their expertise and their network to support our growth.”

David Leftley, CTO and co-founder of Bloc, pointed to the unique nature of YellowDog’s offering as a reason for supporting the firm. “The ability of YellowDog’s technology to spin-up massive high performance computing grids already has been proven in the animation market and the potential to scale into other markets such as financial services and engineering fits perfectly with our investment strategy.”

More than 1,000 companies are using YellowDog’s platform to unleash the massive latent potential of their existing computer networks. Combined with the public cloud, the technology gives institutions secure and immediate access to hundreds of thousands of cores without the complication of relying on multiple vendors. Integrated within the company’s current IT infrastructure, the platform enables high performance computing clusters that securely extend any underutilized computing system.

The YellowDog platform can also burst batch workloads to preferred public cloud providers to ensure prompt batch processes. The company said its vendor-agnostic technology is “more flexible than virtualization, more resilient than high performance computing clusters, and less expensive to deploy than hyperconvergence.” Leftley praised YellowDog’s leveraging of both AI and machine learning as “a big differentiator in this market” and said Bloc Ventures was committed to helping the company “unlock (its) full potential.”

Shortlisted by the National Technology Awards 2018 last month in the Startup Tech Company of the Year category, YellowDog was founded in 2015 and is based in Bristol, U.K. The company announced its 1,000th user on its platform last fall – a milestone reached after just two years in operation – and has been awarded both the Bristol Life Technology and Innovation Award and Bristol Post Startup of the Year Award for 2017. Video of the company’s demo from its debut at FinovateEurope 2018 will be available soon.