How they describe themselves: Created in 2013 by Silicon Valley tech veterans, TrueAccord is an automated debt recovery platform that bridges the gap between the creditor and those in debt. TrueAccord works with small and large businesses to recover the billions of dollars in lost revenue and works with those in debt to create flexible payments solutions.
TrueAccord has developed a fully automated system that uses behavioral analytics, machine learning and a humanistic approach to help transform the historical antiquated debt recovery industry.
How they describe their product/innovation: After offering its services as a branded, third party collection service, TrueAccord now makes its automated platform available as a white-labeled, SaaS solution. Lenders, Issuers, Retailers and Debt Collectors will now be able to harness the power of true digital, machine-learning-driven communication with their customers and the increased response, recovery and customer satisfaction that come with it.
TrueAccord showcased the debtor experience as well as the flexibility of controls and data feedback a company can get when it uses TrueAccord’s platform for its debt collection needs.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms