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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Digital banking services company Q2 is getting a boost today. The Texas-based company announced it has acquired Minnesota-based ClickSWITCH.
As part of the agreement, Q2 will integrate ClickSWITCH’s account switching software-as-a-service solution into its product offerings. Terms of the deal were not disclosed.
Founded in 2014, ClickSWITCH offers its 450 financial institution clients an account switching solution for their end customers. The company leverages direct integrations with thousands of employers, payroll providers, and financial institutions to help users switch their direct deposits and automatic payments to new accounts. The client onboarding process, as a result, is simplified significantly.
Q2 anticipates the purchase will help its bank clients attract and retain new primary account holders. “We also believe that with ClickSWITCH we can help our customers provide their account holders with a more streamlined, frictionless experience, by offering an end-to-end digital customer acquisition, onboarding, and account switching solution,” added Q2 CEO Matt Flake.
Q2 will not only benefit from exposure to ClickSWITCH’s client base, but will also offer its existing banking-as-a-service clients more deposits, decreased client acquisition cost, and the potential for growth from an increase in cross-selling.
“As a combined force, we look forward to solving a fundamental issue that banks, credit unions, and fintech companies face – managing the complexity and administrative burden of account switching – by providing the most comprehensive and differentiated digital account switching solution in the market,” said ClickSWITCH Founder and CEO Cale Johnston. “We are delighted to be joining the Q2 team and look forward to delivering best-in-class financial solutions.”
Walgreens announced this week it will launch a new bank account offering. The pharmacy chain, in partnership with InComm, is launching a Mastercard debit card to pair with both a mobile banking app and in-person service.
Here are a few things to know about the new accounts:
Available both on mobile and in-person
Unlike most digital banks that have launched in recent years to challenge incumbent banks, Walgreens’ new account will serve users in person. By the second half of this year, the bank plans to serve its client base at nearly 9,000 stores. As of now, there is no word on what specific services will be available in-store vs. online but it is clear that account onboarding will be available through both channels.
This differentiating factor places the “Bank of Walgreens” at a significant advantage for two major reasons. First, 78% of Americans live within five miles of a Walgreens or Duane Reade store. That makes for easy access, especially in rural communities where banks are closing their doors but cash usage is still prevalent. Second, because of the foot traffic into its stores, Walgreens has a built-in potential client base to whom it can freely advertise.
In addition to in-person services, users will also have the option to manage their account in a mobile app. Walgreens has tapped InComm’s banking-as-a-service platform to create a modern digital experience.
Geared toward an older audience
Because the elderly population tends to need prescription refills on a regular basis, they tend to visit pharmacies more often. Given the demographic of this foot traffic, combined with the fact that 20% of Walgreens’ app users are 55 years of age and older*, Walgreens will likely target a more senior audience as banking clients.
The target market will truly differentiate Walgreens’ bank accounts from the myriad of digital banks that have launched in the past few years, many of which target Generation Z.
Tied into Walgreens’ existing rewards program
Launched last November, the myWalgreens customer loyalty program offers users 1% in-store credit in return for every dollar they spend on typical items and 5% in-store credit for every dollar spent on Walgreens branded products. Walgreens’ new debit card will enable users to more seamlessly earn and spend these rewards.
Global payments platform Paysafe is making the move to the New York Stock Exchange this week. The London-based company is going public via a merger with Foley Trasimene Acquisition Corp. II, a special purpose acquisition company (SPAC) set up by billionaire business executive Bill Foley.
After the deal, which values Paysafe at around $9 billion, was approved on March 25, Paysafe began trading on the New York Stock Exchange today under the ticker symbols “PSFE” and “PSFE.WS.” The combined company now operates as Paysafe Limited.
“The closing of this transaction and our listing on the New York Stock Exchange is a huge milestone for Paysafe and getting to this point today is testament to the hard work and dedication of our team around the world,” said Paysafe CEO Philip McHugh. “We’re excited to be embarking on the next stage of our growth journey as a public company.”
Founded in 1996, Paysafe enables businesses and consumers to connect and transact using its payment processing, digital wallet, card issuing, and online cash solutions. The company has completed 11 acquisitions, most recently purchasing Openbucks last July.
Paysafe’s suite of brands includes Income Access, Paysafecard, Skrill, and Neteller. In an interview with CNBC, Foley described Paysafe’s solutions as “ubiquitous,” adding, “It’s just everywhere in terms of the gaming world and digital wallets, e-cash solutions.”
With 3,400 employees in more than 12 offices across the globe, Paysafe helps businesses and consumers transact across 70 payment types in 40+ currencies.
Digital banking services company Spiral picked up a $14 million investment this week. The New York-based company will use the capital to fund its new app that makes it easy for users to donate to the charity of their choice.
“The future belongs to socially-conscious brands that care as much about giving back to society as they do about generating profits and growth,” Spiral CEO and co-founder Shawn Melamed said. He explained that the company’s goal is to create a new solution to serve an ecosystem of millions of charitable givers and more than one million non-profit businesses.
“People are increasingly supporting brands that align with their values,” Spiral President and co-founder Dan Blumenfeld added. “And they expect a simple and effortless user experience. Spiral will offer customers both a personalized banking experience and a deeper connection to the charities they support.”
Currently in beta, Spiral boasts that it offers account holders 15x more than the national average in savings and cash bonuses. No minimum balance is required and no fees are charged for active accounts or for transferring money by ACH. Spiral provides donation matching of up to $150 per year to more than one million charities and nonprofits ranging from the David Ortiz Children’s Foundation to the Cerebral Palsy Research Alliance Foundation. Automatic donation reports for tax returns are provided, and the company’s deposit accounts are issued by nbkc Bank of Overland, Kansas, and are FDIC-insured up to $250,000.
The funding round was led by Team8 and featured participation from Communitas Capital, Phoenix, Nidoco AB, and MTVO. Melamed and Blumenfeld founded Spiral after Melamed served as Managing Director of Morgan Stanley’s Technology Business Development and Innovation Offices and Blumenfeld served as Head of Product and Growth at Skype.
Analytics company GoodData may have been founded 10 years ago but, as the company recently explained, it is just now exiting stealth mode.
That’s because GoodData is transitioning from focusing on white-labeled OEM analytics, where companies provide self-service insights to their clients, to focusing on Data-as-a-Service (DaaS). As GoodData Founder and CEO Roman Stanek explained, “It takes 10 years to become an overnight success.”
GoodData’s analytics now power over 140,000 businesses across the globe, and the company has spent the past two years building for the next chapter. Starting April 15, GoodData will expand its focus to offer DaaS. The offering transcends “business intelligence” to enable companies to make every decision a data-driven decision.
“Data-as-a-Service is the future of analytics: real-time, governed, secure, and scalable,” Stanek said. “Within the context of DaaS, we are opening our platform and making our experience with large scale analytics, data privacy, security, and operational excellence available for anyone to leverage to build and scale any of their data use cases; from self-service and embeddable analytics, to machine learning and IoT.”
Unlike GoodData’s initial offering, which was limited to running on Rackspace and Vertica, the DaaS platform will be available to companies of all sizes running on any cloud and cloud database. Additionally, the new build focuses on helping users gain insights from the data instead of simply presenting charts that still required significant interpretation.
Headquartered in San Francisco, California, GoodData most recently demoed at FinovateFall 2017. The company has received $151 million in funding from 20 investors including Visa Ventures, General Catalyst, and Andreessen Horowitz.
It’s getting hard not to wonder if Plaid is better off as a bachelor …
Last week, we highlighted how the financial data connectivity platform rebounded from its failed union with Visa to launch a range of new initiatives including new offerings (new income verification solution Plaid Income), new partners, and a diversity-oriented accelerator program, FinRise.
Today brings news that Plaid has teamed up with global brokerage infrastructure platform – and fellow Finovate alum – DriveWealth. Courtesy of a single API integration, customers of both firms will be able to streamline and simplify the online investment account funding process for their clients.
“The combination of DriveWealth and Plaid to enable anyone from fintechs and banks to investment advisors and RIAs to quickly and securely add investment capabilities to their current offerings, via a simple API, will give more consumers equal access to investing in the U.S. markets,” DriveWealth CEO Bob Cortright said.
The integration will enable customers of both DriveWealth and Plaid to authenticate end user bank accounts using Plaid’s technology, and leverage tokenization to provide fast and secure verification of bank funding sources using DriveWealth’s API. The combination not only improves the ACH success rate, it also boosts transparency into the fund transfer process while safeguarding client data.
Plaid Head of Revenue Paul Williamson credited the wealth management industry for its advances in technology in recent years. But he pointed out that there is still more friction in the process than there needs to be. “Companies like DriveWealth are changing that and this partnership combines to power of Plaid with DriveWealth to make digital investing experiences even easier,” Williamson said.
In addition to this week’s partnership with DriveWealth, Plaid also announced that it is working with Dun & Bradstreet to bring the benefits of alternative data to small business credit risk analysis. The new integration will enable small business owners to safely share financial account information and potentially improve their credit profile with the commercial credit reporting agency.
“Small businesses need all the support they can get, and this integration makes the process of creating and building a business credit profile secure and simple, which can lead to better access to financing and more business opportunities,” Global Head of Policy at Plaid John Pitts said.
And by the way, Plaid is not the only fintech in today’s partnership announcement that is populating the headlines of late. DriveWealth began 2021 with the acquisition of institutional broker dealer Cuttone & Company. The deal will bring additional market and regulatory expertise to the Chatham, New Jersey-based brokerage infrastructure API provider – as well as a network of institutional trading partners.
More recently, DriveWealth teamed up with Aghaz to support the Seattle-based roboadvisor’s investment app for Muslim customers, partnered with cross-border roboadvisor Hemista to bring fractional share investing in both U.S. and Indian stocks to Indian ex-pats, and collaborated with GenZ-focused investment app Alinea.
PayPallaunchedCheckout with Crypto today. The new development enables users with cryptocurrency holdings to seamlessly transact using crypto at the online point of sale. Starting today, U.S. shoppers can make purchases using crypto at millions of online businesses.
The new Checkout with Crypto payment option will automatically appear in U.S. users’ PayPal wallets at checkout when they have a cryptocurrency balance of Bitcoin, Litecoin, Ethereum, or Bitcoin Cash that will cover an eligible purchase. Because PayPal makes money when users buy and sell cryptocurrencies on its platform, it is not charging additional transaction fees.
“As the use of digital payments and digital currencies accelerates, the introduction of Checkout with Crypto continues our focus on driving mainstream adoption of cryptocurrencies, while continuing to offer PayPal customers choice and flexibility in the ways they can pay using the PayPal wallet,” said PayPal President and CEO Dan Schulman. “Enabling cryptocurrencies to make purchases at businesses around the world is the next chapter in driving the ubiquity and mass acceptance of digital currencies.”
Essentially, Checkout with Crypto works behind-the-scenes of a transaction to help customers sell cryptocurrency through the PayPal platform. PayPal then uses it to pay a merchant, who receives U.S. dollars in exchange. Because of the embedded nature of the tool, the process happens in one seamless flow at checkout.
There are a few restrictions around Checkout with Crypto. First, the tool is only available to U.S. users. Second, purchases must be eligible. Finally, users can’t split the payment among currency types. In other words, in order to make a purchase in cryptocurrency, they must have a sufficient balance of a single cryptocurrency.
In the coming months, PayPal plans to expand the service to its full list of 29 million online merchant clients across the globe.
This move expands PayPal’s previous cryptocurrency capabilities. In partnership with Paxos, PayPal began enabling users to buying, selling, and holding crypto last October.
Non-fungible tokens (NFTs) are the hottest fintech trend that nobody saw coming. And today, payments infrastructure firm Circle is extending its services to help support NFT marketplaces.
Circle’s new payments solution enables NFT marketplaces to accept both traditional payment cards and crypto payments. The Masachusetts-based company anticipates that the support will not only offer a more seamless user experience for NFT marketplaces, but will also support engagement by offering more payment options.
“This is not only an important and valuable trend for marketplaces and creators, it represents incredible demand from customers – for collectibles, artwork, moments, and really anything that can be tokenized on the blockchain,” said Circle Co-founder and CEO Jeremy Allaire. “Circle looks forward to supporting the industry – creators, platforms, marketplaces, storefronts and customers – with our solution for enabling a user-friendly, mainstream payments experience with the power of crypto connectivity and USDC.”
In the coming months, Circle will also add support for BTC and ETH payments; allow for the storage, custody, and transfer of NFT assets; and provide treasury and yield services.
Today’s news comes at a time when public awareness of NFT marketplaces is at an all-time high. One such platform, NBA Top Shot, has seen a 400% increase in sales over the past 30 days. Overall, sales volumes across major NFT marketplaces grew nearly 800%, to more than $200 million last month alone.
Since it was founded in 2013, Circle has supported over 100 million transactions worth tens of billions of dollars. The company, which counts almost 10 million retail customers and almost one thousand business clients, stores more than $5 billion in digital currency assets.
The post-COVID era of fintech will be defined by a renewed commitment to the customer experience – both digital and in-person. Add to this an eagerness to find and work with new partners, new markets, and new communities and you have a glimpse at what we saw in fintech’s future at FinovateEurope this month.
Among our demoing companies we saw innovators like Meniga that have developed solutions to help financial institutions better engage their increasingly climate-conscious customers. iProov, a multiple-time Best of Show winner, followed up a demonstration of its biometric authentication solution with a post-Demo Q&A conversation on how the technology is being applied in the fight against COVID-19. Finovate newcomer Cobase, which provides bank connectivity and treasury management solutions to corporates, shared insights into its decision to pivot toward also offering a white-label version of its platform to banks.
There was a moment, before COVID, when fintech’s perennial “Year of the Customer” declaration was in danger of becoming a bit of a cliche. Clearly, COVID turned that potential cliche into a real crisis in financial services as institutions were, due lockdowns and quarantines, literally cut off from their customers. Customer service strategies that had been perfectly appropriate – even innovative – a year ago, were obsolete in a matter of weeks.
How fintechs and financial services companies, internally, with their customers and members, and with each other, responded to this challenge was understandably the overarching theme of FinovateEurope. What we learned was that, in virtually every case, it was an embrace of both digital and human capital that enabled companies large and small to continue to serve their customers. And by taking advantage of a widening range of channels including voice and chatbot, and upgrading their capacity to effectively manage a higher volume and sophistication of digital transactions and activity, these institutions are well-positioned to outperform as the threat of the pandemic subsides.
A large part of this outperformance may well come from a renewed sense of the power of partnerships. The collaborations between financial institutions and fintechs to help facilitate relief funding to small businesses and individuals during the COVID crisis are not likely to be forgotten when the days of mask-wearing and social distancing are gone. And as the Meniga example shows, we should be equally observant to those heterodox partnerships; ones, for example, that add lifestyle offerings rather than just traditional financial solutions. As competition grows – including competition with Big Tech – these brand-redefining partnerships may become a more common response for fintechs and financial services companies, in Europe as well as in the rest of the world.
Avanti Financial Group has put the final touches on a deal that will bring the firm that much closer to its goal of launching a digital asset bank.
Late last week, Avanti announced that it had closed a Series A round, raising $37 million from a wide swathe of institutional investors, cryptocurrency companies, family offices, and angel investors.
The investment takes Avanti’s total capital to $44 million. Launched last year, Avanti secured $5 million in angel funding last June in a round led by the University of Wyoming Foundation and featuring participation from Morgan Creek Digital, Blockchain Capital, and Digital Currency Group. The new financing will fund the necessary regulatory capital for Avanti’s digital asset bank, as well as support engineering and operating expenses.
“Our roadmap includes offering API-based U.S. dollar payment services for wires, ACH, and SWIFT; issuance of our tokenized, programmable U.S. dollar called Avit; and custody and on-/off-ramp services for bitcoin and other digital assets,” Avanti founder and CEO Caitlin Long said. Long highlighted the number of customer inquiries (2,500+) that Avanti had received since it secured a bank charter back in the fall of 2020 and said that those looking to become a part of the firm’s digital asset bank should expect a launch “soon.”
Headquartered in Cheyenne, Wyoming, Avanti sees itself as a bridge between traditional banking and a world in which digital assets are bought, sold, and trusted as thoroughly as fiat currencies. A software platform with a bank charter, Avanti gives customers a strong regulatory environment compared to other digital asset companies, including a full-reserve requirement for dollar deposits and resources like its tokenized dollar, Avit, to help solve painpoints in the payments process.
Trace Meyer, who formed the consortium that led Avanti’s Series A, praised Avanti’s “potent, institutional-quality human capital.” A Bitcoin investor and early adopter, Meyer emphasized that both smart regulation and “experienced, competent operators” are critical to the institutionalization of digital assets, and said that Avanti was “well-positioned to competently answer questions that most in the industry have not even thought about.”
Financial services technology provider Fiserv made its latest acquisition this week. The Wisconsin-based company has agreed to purchase payment processing and payment acceptance startup Pineapple Payments.
Financial terms of the deal, which is expected to close next quarter, were not disclosed.
Under the agreement, Fiserv will continue to provide processing services to Pineapple’s 25,000 merchants. Fiserv anticipates the purchase will expand the reach of its own payment solutions, including the CoPilot partner platform, Clover, and Clover Connect.
“With Pineapple Payments already operating as a key distribution partner of Fiserv, we expect to accelerate the delivery of new and innovative capabilities to a host of new merchant clients,” said Fiserv President and CEO Frank Bisignano. “Together, we will provide omni-channel payments technology and services to enable merchants to maximize the potential of electronic payment processing. We look forward to welcoming Pineapple Payments to the Fiserv family and continuing to provide the best-in-class solutions and service that merchants and their customers expect.”
Headquartered in Wisconsin and founded in 2016, Pineapple Payments provides payment processing and omni-channel payment acceptance solutions for integrated software vendors and SMBs.
Today’s deal is Fiserv’s 35th acquisition. Prior to today, the company most recently bought up digital card services platform Ondot in a deal announced last December.
Last week, we leveraged the occasion of French alum Ledger’snew, cryptocurrency-focused, business division to bring readers up to speed on the latest in French fintech. This week, news from Fabrick, a financial services company based in Milan (and a sponsor of the just-concluded FinovateEurope Digital) offers us a similar opportunity to catch up with innovations in fintech in Italy.
Fabrick announced this week that it had forged a partnership with Microsoft Italia. The collaboration will enable the open banking financial services provider to leverage cloud computing and other new technologies to develop solutions that help accelerate digital transformation in financial services. As part of the alliance, Fabrick’s offering will become a part of the Microsoft Commercial Marketplace and enable the company to better market its technology to the enterprise sector. Fabrick’s personal financial management solution is already available on Microsoft’s marketplace.
“For us, the partnership with Microsoft represents an extraordinary opportunity to grow and strengthen our positioning in the market,” Fabrick CEO Paolo Zaccardi said. “We have found a valuable ally who, like us, has seen in technological evolution and Open Finance a new way to innovate the delivery of corporate services for the end user.”
Founded in 2017, Fabrick is an open banking ecosystem and a regulated TPP. Within digital payments, channel innovation, and open banking, Fabrick helps enrich the offerings of banks, processors, and fintechs. With customers including Bankart, HDI Assicurazioni, and illimity, Fabrick made fintech headlines earlier this year via collaborations with DizmeID Foundation for a hackathon based on innovations in digital identity, and with Banca Progetto and Faire to help the Italian challenger bank offer an instant lending service for small and medium-sized businesses.
“We are particularly enthusiastic about this collaboration because it testifies to the validity of the ecosystem proposed by Fabrick,” Zaccardi said when the partnership was announced last month. “On the one hand (we have) the capacity of our platform, through which the service will be implemented, and on the other the important synergies that arise within our community Fintech District, of which Faire is part and through which we have begun to collaborate with them.”
Like France, which we looked at last week, Italy has a fintech industry that is often overlooked in the broader conversation on European financial technology. To this end, this week’s Finovate Global Reports turns to the Fintech District and its The Italian Fintech Guide 2020 for a peek into “the most promising fintech companies operating in Italy.”
According to Fintech District, Italy had 345 fintech startups as of the end of 2019. It is a young industry – with most startups at an intermediate stage of growth and with less than one million in capital raised. Additionally, these fintech teams have members who are, on average, less than 32 years old. As with most regions, fintechs in Italy have increasingly been looking to enhance the digital capabilities of incumbent banks and insurance companies – as well as developing B2C solutions for Italian consumers. Open banking has helped accelerate this trend, and companies like Fabrick have been among those helping banks and third party solution providers connect and innovate together.
In recent years, our FinovateEurope conferences have featured a number of alums headquartered in Italy, as well. Ten of these companies, along with the year of their most recent Finovate appearance and their home city, are listed below.
Jeff App, loan brokerage platform the the underbanked, received a $1 million investment that will help the Latvia-based company continue its expansion in Vietnam, its first market.
Kona, an Uruguayan company that leverages AI to enhance the customer experience, has been acquired by Miami-based fintech Technisys to bolster its digital banking offering.
Asia-Pacific
Gimo, a fintech startup that serves underbanked workers in Vietnam, received seed funding from ThinkZone Ventures, BK Fund, and others strategic investors.
