Insurtech Qover Teams Up with Mastercard

Insurtech Qover Teams Up with Mastercard
  • Qover, an insurtech based in Brussels, Belgium, has partnered with Mastercard to provide return shipping cost protection when retailers do not offer free returns.
  • The service is available to Mastercard credit cardholders in Belgium and Luxembourg; Qover plans to expand the service to additional European countries.
  • Qover made its Finovate debut at FinovateEurope 2018 in London.

Belgium-based insurtech Qover, which made its Finovate debut at FinovateEurope 2018, has teamed up with fellow Finovate alum Mastercard to enhance the online shopping experience for Mastercard credit cardholders in Belgium and Luxembourg. Via the partnership, Mastercard will leverage Qover’s technology to provide return shipping cost protection to refund shipping fees when retailers do not offer free returns.

Qover’s platform makes return protection both easy and accessible. A combination of automation and advanced data extraction, driven by AI, enables users to find coverage details or submit a claim with just a few clicks and get instant updates on the status of their claim. Mastercard’s return protection reimburses shipping costs for returns, covering up to $31 (€30) per return, with a maximum of three claims or up to $95 (€90) per cardholder per year.

“Embedded protection is becoming a strategic tool for businesses to enhance customer value and build loyalty,” Qover Co-founder and CEO Quentin Colmant said. “We’re honored by Mastercard’s trust and are excited to bring this innovative solution to their cardholders.”

Qover provides an embedded insurance orchestration platform that empowers companies to embed insurance into their core offering. The company’s modular platform can accommodate any product or distribution channel and leverages automation and both GenAI and OCR technology to provide advanced data extraction that streamlines key components of the claims process.

Available in more than 32 countries in Europe, Qover offers a wide range of insurance solutions including accident, mobility, travel, property, and purchase insurance. The company is planning to add trip cancellation and motor third party liability (MTPL), as well as coverage for accidental damage, breakage, or theft of high-value belongings such as mobile devices and appliances, in the near future. The newly announced service is available to Mastercard credit cardholders in Belgium and Luxembourg; Qover plans to expand the service to additional European countries.

“We’re excited to unveil this new solution in collaboration with the rising star of European insurtech, Qover,” Mastercard Belgium and Luxembourg Country Manager Henri Dewaerheijd said. “This unique protection reinforces the value of Mastercard credit cards for online purchases and enhances the online shopping experience for our Belgian and Luxembourg cardholders.”

Founded in 2016 and headquartered in Brussels, Qover made its Finovate debut at FinovateEurope 2018. More recently, Qover was featured in CNBC and Statista’s roster of the world’s top 150 insurtechs. This summer, the company announced its entry into the motor insurance market in Ireland. Qover has raised more than $71 million in funding, according to Crunchbase. The firm includes Zurich Global Ventures and BlackRock among its investors.


Photo by Fuad Udemans

Numeral Teams Up with HSBC Innovation Banking UK to Boost Embedded Payments

Numeral Teams Up with HSBC Innovation Banking UK to Boost Embedded Payments
  • Paris-based paytech Numeral announced a collaboration with HSBC Innovation Banking UK.
  • The partnership will enable customers of both companies to embed HSBC Innovation Banking UK’s payment and account services via Numeral’s APIs.
  • Numeral made its Finovate debut at FinovateEurope 2023 in London.

French fintech Numeral is collaborating with HSBC Innovation Banking UK to enable clients of both companies to embed HSBC Innovation Banking UK’s payment and account services via Numeral’s APIs. Among the first companies to embrace this new offering is insurtech and fellow Finovate alum Qover, which will leverage the technology to enhance its claim payout operations.

“Innovative companies, for which payments are core to their products, often struggle to find banking partners that understand their unique needs,” Numeral CEO and Co-founder Édouard Mandon said. “This is why we are thrilled to collaborate with HSBC Innovation Banking UK to bring together our unique expertise and offer joint customers an out-of-the-box integration.”

The integration of Numeral’s platform with HSBC Innovation Banking UK’s cash management infrastructure will enable partnering fintechs, insurtechs, and marketplaces to send and receive UK Bacs, CHAPS and FPS payments, as well as SEPA and SWIFT payments. The integration will also facilitate access to HSBC Innovation Banking UK account balances and transactions in real-time. Qover has leveraged the technology as part of an initiative to streamline its end-to-end claim processing, specifically with regards to claim payouts.

“When claims are paid, customers benefit from the safety net that an insurance policy provides,” Qover Chief Customer Officer Ed Ackerman explained. “At Qover, we see the claims journey as the moment of truth for customers. We, therefore, decided to fundamentally reshape the claim experience, leveraging AI at key stages such as claim submission and review.” Integrating with HSBC Innovation Banking UK via Numeral’s API, Ackerman said, enables Qover to automatically initiate claim payouts upon approval and track payouts in real time. “Customers receive their payouts much faster and Qover’s operations have been streamlined,” he said.

HSBC Innovation Banking UK was formed in the summer of 2023, combining the innovation expertise and services of Silicon Valley Bank (SVB) UK (now HSBC Innovation Bank) with HSBC innovation teams in the U.S., Israel, and Hong Kong. HSBC UK bought SVB UK after parent company Silicon Valley Bank was shut down last year. With more than 650 employees, HSBC Innovation Banking UK serves businesses from early-stage growth stage startups to late-stage public and private corporations with investment banking, private banking, and asset management services.

Making its Finovate debut at FinovateEurope in 2018, Qover offers an embedded insurance orchestration platform that provides coverage for more than four million customers across 32 European countries. The company’s technology enables any business to embed insurance as a native component or as an add-on to their core offering. Founded in 2016 and headquartered in Belgium, Qover announced its entry into the Irish automobile insurance market in July and, in June, launched its AI-powered embedded insurance solution, which accelerates the claim settlement process.

Founded in 2021, Numeral made its Finovate debut at FinovateEurope 2023. At the conference, the company showed how its API platform enhances payment operations for financial institutions by automating bank payment processing. This year, Numeral forged partnerships with BNP Paribas in June, and with current account provider Deblock in April. The company introduced its support for Swift payments in February.


Photo by Nil Castellví on Unsplash

Finovate Alumni News

On Finovate.com

  • Overbond Launches COBI Matching in Pivot to Analytics.
  • YellowDog Raises $3.3 Million in Series A.
  • Nutmeg Says No to IPO, Opts for Crowdfunding Instead.

Around the web

  • Ledger integrates with Cardano’s ADA and Yoroi Wallets.
  • Insuritas partners with SouthEast Bank to launch bank-owned digital insurance agency platform.
  • Adobe unveils Commerce Cloud, a customizable and scalable platform to manage, personalize, and optimize the commerce experience.
  • SigFig unveils SigFig Atlas, a financial advice and software-guided sales platform.
  • InComm and WH Smith launch in-store, online hubs for game cards in the U.K.
  • UBank integrates Watson into its customer service offerings with RoboBrain, a Watson-enabled virtual assistant.
  • Token.io and Konsentus launch fast PSD2 compliance solution by combining a PSD2 API with automated TPP verification.
  • Verimi and Signicat partner to deliver verified digital identity solution for European enterprises.
  • HooYu to provide ID verification for esports betting platform, Luckbox.
  • Qover earns a spot on Programmable Web’s list of 13 Notable Insurance APIs.
  • WRAL Tech Wire features Spreedly in a look at local technology companies.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

Around the web

  • Zopa surpasses £4 billion lending milestone.
  • EU Startups features Qover in its list of 10 Belgian startups to watch out for in 2019.
  • Gymshark customers in the U.K. and the Nordics now have access to Klarna’s Pay Later service.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • HooYu Brings Verification Services to Alt Banking Startup Suits Me.
  • Mambu Takes its SaaS Core Banking Solution to Orange Bank in Spain.

Around the web

  • API platform provider for banking and insurance NDGIT signs Banco BNI as a strategic customer.
  • EU Startups features Nordigen in its look at the top 10 Latvian startups to look out for in 2019.
  • Qover, an insurtech startup from Belgium, opens a new office in France.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

 

 

FinovateEurope Sneak Peek: Qover

FinovateEurope Sneak Peek: Qover

A look at the companies demoing live at FinovateEurope on the 6 through 9 of March 2018 in London. Pick up your tickets today and save your spot.

Qover is building the world’s first full stack “Insurance-As-A-Service” platform. The company creates digital insurance and makes it available via an open API.

Features

  • Insurance created from scratch and in-house
  • Available via an open API
  • Only insurtech worldwide with a coverholder at Lloyd’s of London and a partnership with Munich Ré

Why it’s great
Qover embeds insurance services seamlessly in any business via its Open API. Just like Paypal, but for insurance.

Presenters

Jean-Charles Velge, Co-founder
After a career in private equity, in Hong Kong, Velge decided together with his business partner and friend to jump to this huge opportunity of really digitalizing the insurance business.
LinkedIn

Quentin Colmant, Co-founder
Colmant spent the biggest part of his career working in the insurance business. At Allianz he worked through different departments allowing him to deep learn about every aspect of insurance.
LinkedIn