Lending Club
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Alumni News — Week of January 9, 2011
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Backbase explores mobile banking in its fall webinar series. http://bit.ly/finovate1293
BlazeMobile creates smart payments sticker.http://bit.ly/finovate12133
BrightScope releases top 30 retirement plans. http://bit.ly/finovate12143
Capital Access special report on “Black Friday” and small business sales data. http://bit.ly/finovate1282
SunTrust has added the “Transfer Now” product suite from CashEdge including person-to-person and me-to-me transfers. http://bit.ly/finovate12165
ClairMail and Cardlytics partner to provide transaction marketing opportunities. http://bit.ly/finovate1281
Expensify is hiring for multiple positions. – The company is currently looking for Web developers and computer engineers at several levels. http://bit.ly/finovate1216
FIS launches innovative new mobile banking product. — Users can establish mobile account management with their debit card, no online banking signup needed. http://bit.ly/finovate1291
Geezeo selected by University Federal Credit Union as PFM provider. http://bit.ly/finovate12151
GoalMine hosting cash contest via Facebook to spread the word. http://bit.ly/finovate1292
Kapitall closes series A funding round. — The company did not release funding amounts or sources. http://bit.ly/finovate12163
Congratulations to Mint founder, Aaron Patzer, winner of a TechFellow Award for General Management. http://tcrn.ch/finovate1296
Mozo powering new “Compare, Ditch and Switch” campaign. — The services allows Australians to shop around for better banking services. http://bit.ly/finovate1283
Just in time for the Holidays, PopMoney gift cards at www.giftcardmall.com.
SmartyPig launches cash rewards card with only a one-time activation fee of $4.95. http://bit.ly/finovate12134
Victrio receives $5 million investment for voice-printing technology. http://bit.ly/finovate12141
Alumni News — Weeks of November 28 and December 5, 2010
Weekly Updates — Weeks of Oct. 25 and Nov. 1, 2010
Out of the Inbox: Lending Club’s “Idle Cash Alert”
Lending Club, which recently surpassed $12 million in monthly P2P loan volume (see below), does a great job concisely communicating important account info. The startup earned an “A” in our recent report on transaction alerts (note 1).
Below is another example of its exemplary email alerts. In just 30 words, the company reinforces my impressive rate of return and my account balance. Then it seamlessly goes for the sale, encouraging me to put my cash balance to work by making more loans.
The only improvement I’d suggest is making the call to action, “Browse available Notes,” more prominent. First, it’s not clear that it’s a link. Second, what does that even mean? Ideally, it would be Lend Now, although I understand that terminology is not “SEC friendly,” so Invest Now, should work.
Bottom line: It’s a win-win to provide encouragement every now and then about how customers might put their idle balances to work. Just don’t overdue it.
Lending Club “Idle Cash Alert” (27 Sep. 2010)
Lending Club loan volume: Aug. 2009 through Sep. 2010
Note:
1. See previous post on OBR 181/182 published July 2010
Peer-to-Peer Marketplaces Join Forces to Influence Lawmakers with the "Coalition for New Credit Models"
Caught up in the regulatory crackdown in all things financial, new models that would transparently originate consumer and small business loans between individuals, the so-called P2P marketplaces, have struggled mightily to satisfy SEC requirements (my feelings about that). In fact, all three peer-to-peer U.S. lenders had to shut down for extended periods in 2008/2009 to reengineer their marketplaces. See our previous coverage here (note 1).
Earlier this year, Lending Club spearheaded a largely marketing-oriented campaign called UnCrunch America, which brought together several companies including Credit Karma, Virgin Money, Geezeo and On Deck Capital to publicize alternative lending. You can see our previous coverage, but that program appears shuttered with the URL redirecting to Lending Club.
This week, a new multi-company effort called, Coalition for New Credit Models, officially launched (press release). This group is spearheaded by rival loan marketplace Prosper, whose founder Chris Larsen has spent considerable time lobbying federal and state legislators during the past year.
The coalition’s stated goals are largely political, hoping to influence legislators to reverse the SEC ruling that classified P2P loans as security offerings as well as adopt new programs to help support new methods for consumers and businesses to access capital.
Chris Larsen’s quote in the press release compares the need for financial innovation to that needed to solve energy problems:
This country has been in an energy crisis for years, and we are now in a financial crisis. America’s economic future depends on new and alternative credit models being embraced in the same way green technologies are being nurtured by policy leaders to help solve the energy crisis.
It’s a worthy effort, and we hope their voices will be heard on Capital Hill. With traditional bank financing still a pipe dream for many small businesses, this is an ideal time to test new methods of getting capital to entrepreneurs who can productively put it to use.
About the coalition members
We are proud that five of the seven (Credit Karma, Loanio, Prosper, The Receivables Exchange, and SecondMarket) have appeared on stage at FinovateStartup and three of those (Prosper, Credit Karma, and Loanio) have also presented at Finovate in NYC (note 2).
Here they are in alphabetic order:
- Credit Karma: The San Francisco-based Finovate alum (video) launched in 2008, displays free credit scores and credit report info in an ad-supported business model.
- Loanio: This Nanuet, NY-based peer-to-peer lender launched at Finovate 2008 in October 2008 (video). However, it suspended business activities a few weeks later to register its securities with the SEC. It has yet to reopen.
- ProFounder: The Palo Alto, CA-based startup provides a platform where entrepreneurs raise seed funding from their social network and affiliates.
- Progreso Financiero: The Mountain View, CA-based firm provides loans to underbanked Hispanic families using a proprietary credit score enabling it to make loans to families without FICO scores.
- Prosper: The San Francisco-based startup, which presented at the inaugural Finovate in 2007 (video), has facilitated $180 million in p2p loans since launching Feb. 2006.
- The Receivables Exchange: The New Orleans-based startup showed its account receivable marketplace at FinovateStartup this past April (video).
- SecondMarket: The NYC startup and FinovateStartup alum (video) is the largest centralized marketplace for illiquid assets such as auction-rate securities, bankruptcy claims, CDOs, private-company stock, whole loans, and more.
Notes:
1. For more on peer-to-peer lending, see our Online Banking Report: Peer-to-Peer Lending (Dec. 2007)
2. Uncrunch America members Lending Club and On Deck Capital are also Finovate alums.
Lending Club Offers New Lenders $50 to Get Started on its Peer-to-Peer Platform
This morning Lending Club emailed its existing lenders encouraging them to refer friends to become lenders on the peer-to-peer lending platform. The peer-to-peer lending pioneer says that is has added 11,000 new lenders this year, an impressive 1,600 monthly pace. Lending Club now has 20,000 registered lenders (note 1).
The pitch: Instead of paying referral fees, the $50 incentive is earmarked entirely for the new lender/investor. Basically they get a free trial of the service. The offer is available for only two weeks, otherwise Lending Club risks being flooded with new accounts that just want to get a hold of the $50.
Analysis: Typically, companies pay a fee to user who made a successful referral. Sometimes with an equal incentive to the new customer. While that may result in a slew of new accounts, converting them to long-term profitable participants can be difficult.
I believe the more-sophisticated investor/lender attracted to Lending Club will be MORE likely to make good referrals if they don’t personally benefit from the referral (note 2). No matter how much users like Lending Club, if they are being paid to spam friends, it just doesn’t feel right. While Lending Club may get fewer referrals this way, the ones they do get should convert better in the long run.
Lending Club is making it incredibly easy to spread the word. Existing customers can use an automated wizard to send messages to friends (see second screenshot) or prospects may simply enter the referring customer’s member name to qualify for the $50. And there appears to be no fine print on the offer other than the Aug. 15 expiration date.
Lending Club email (sent 4 Aug 2009 at 6 AM Pacific)
Subject: Give your friends $50 to try Lending Club
Landing page
Includes tools for automating the process of reaching out to friends
Notes:
1. So far this year, $21 million in loans have been originated at Lending Club, approximately $1,000 per lender.
2. Lending Club does pay $25 to the referral source for new APPROVED borrowers. That’s an affiliate marketing strategy and makes economic sense because it’s only paid for approved loans.
Lending Club Teams with EntrustCAMA to Offer Self-Directed IRA Option for P2P Lending
Ah, it’s nice to be among the funded (see note 1). Not only can Lending Club afford to push forward with the usual marketing programs such as Google AdSense and affiliate deals, it can support unique efforts such as UnCrunch America and support for self-directed IRAs.
The IRA option, launched today (press release), primarily appeals to serious investors, given the $250 annual maintenance fee (waived the first year) from sponsor EntrustCAMA. The EntrustCAMA IRA allows tax-deferred investments in a variety of assets including single-family homes, private equity, and so forth.
Interested parties can complete the IRA form directly on the Lending Club site. However, the form must be printed and mailed to EntrustCAMA (see landing page below)
Bottom line: While self-directed IRA investors have historically chased higher-yielding investments than the single-digit returns expected from P2P installment loans, in today’s environment there should be more interest in the relatively low-risk consumer loan portfolios available through Lending Club.
Lending Club self-directed IRA landing page (link, 25 March 2009)
Notes:
1. Last week, Lending Club announced a $12-million series-B round of funding.
2. Lending Club will be appearing at our April 28 FinovateStartup conference.