• Anti-fraud platform Feedzai has teamed up with account-to-account (A2A) platform Form3.
• Courtesy of the partnership, Feedzai will power Form3’s new authorized push payment fraud (APP) fraud prevention solution.
• Founded in 2011, Feedzai made its Finovate debut at FinovateEurope in 2014.

Anti-fraud and financial crime software company Feedzai will power the new authorized push payment fraud (APP fraud) prevention solution from account-to-account (A2A) platform Form3. Built with supervised machine learning, the new offering from Form3 takes advantage of collaborative intelligence to determine the risk of a payment in real-time by understanding the behavior of both the sender and the recipient.

The technology acknowledges that understanding the recipient of a payment is just as important as understanding the sender when it comes to preventing fraud, particularly APP fraud. This is because APP fraud involves fraudsters tricking legitimate accountholders into sending payments to illegitimate accounts owned or accessed by the fraudster.

Feedzai CPO Pedro Barata explained that both regulation and emergent fraud threats are driving innovation in the payment fraud space. Barata noted in particular new regulations later this year that will mandate reimbursement for victims of APP fraud. He underscored that this would provide additional incentive for banks to embrace new anti-fraud technologies. “By combining the expertise of Feedzai and Form3, we can drastically reduce the level of vulnerability in the payment process and give our customers the real-time intelligence that they need to stop fraudsters in their tracks.”

The innovations in fraud prevention are also being driven by positive developments in fintech like real-time payments. As more fraudsters see real-time payments as a potential way to target consumers, businesses need to respond with technologies and anti-fraud solutions that close security gaps and respond to emerging threats like APP fraud.

“The best way to tackle the rise of APP fraud is the use of collaborative intelligence and cutting edge technologies that allow the real-time identification of scams within the payment message,” Form3 CEO Mike Walters said.

A Finovate alum since its debut at FinovateEurope in 2014, Feedzai today counts 80% of the world’s Fortune 500 among its customers. Founded in 2011 and headquartered in San Mateo, California, Feedzai now has more than 600 employees, maintains 10 offices around the world, and supports operations in 190 countries. The risk management tool provider has raised more than $277 million in funding, according to Crunchbase. Nuno Sebastiao is CEO.

Photo by Vlad Chețan

• Brazil-based Dock selected Feedzai to provide fraud prevention tools for its customers.
• Dock will primarily leverage Feedzai’s RiskOps Platform, and will also use the company’s AML and behavioral biometrics tools.
• Dock counts 70 million active accounts and powers over seven billion transactions each year.

Brazil-based payments technology player Dock announced this week it has selected risk management tool provider Feedzai to provide new fraud prevention tools for Dock customers.

Founded in 2014, Dock offers card issuing and core banking services to help organizations bring new card digital payments and banking services to their existing operations. The company’s microservices architecture can be tailored to suit a multitude of rules, and can operate in any country, currency and banking system. The company counts 70 million active accounts and powers over seven billion transactions each year.

By partnering with Feedzai, Dock is giving its clients access to Feedzai’s RiskOps Platform, a tool that helps uncover criminal activity by standardizing processes. Feedzai launched RiskOps in 2021 to tackle fraud, money laundering, compliance, and enhance risk policies. The platform’s Financial Intelligence Network (FIN) database contains over one trillion data points, sessions, and profiles of good and bad actors. Dock also plans to integrate Feedzai’s behavioral biometrics module as well as money laundering prevention tools to offer customers a view of risks in real-time.

“We are providing our customers with another cloud-first technology solution that delivers a personalized approach to cyber threat detection and assessment, based on machine learning models and supported by Dock’s expertise,” said Dock Risk Director Armando Junior. “This partnership is aligned with our Latin American expansion strategy. The new feature makes it possible for us to understand even better the needs of our customers throughout the region.”

Feedzai was founded in 2011. The company offers tools ranging from KYC, AML, watchlist screening, transaction fraud monitoring, and more to help companies fight fraud in more than 190 countries. In 2021, Feedzai was valued at more than one billion dollars after receiving a $200 million funding round that boosted its total funding to $277 million. There is no word on an updated valuation.

Photo by Leigh Patrick

• Feedzai has partnered with Novobanco to offer the bank’s clients protection from financial crime.
• Novobanco wil leverage the Digital Trust (DT) and Transaction Fraud for Banking (TFB) solutions within Feedzai’s Risk-Ops.
• Novobanco anticipates the new technology will enhance trust, optimize customer engagement, and ultimately boost customer satisfaction.

Feedzai inked a partnership with Portuguese bank Novobanco this week. The risk management and fraud prevention company has agreed to protect the bank’s clients from financial crimes while not detracting from the customer experience.

Specifically, Novobanco will leverage the Digital Trust (DT) and Transaction Fraud for Banking (TFB) solutions within Feedzai’s Risk-Ops, a platform that helps firms protect users from financial crime. The tool is embedded into firms’ existing workflows to help uncover hidden criminal activity while not disrupting the customer experience.

“The Digital Trust and Transaction Fraud for Banking solutions which are part of our RiskOps platform will empower Novobanco to further enhance its fantastic service whilst providing the highest level of financial security for its customers,” said Feedzai Global Head of Sales Nuno Pires.

With 1.5 million clients and $47.8 billion (€43.8 billion) in assets, Novobank is the 4th largest bank in its domestic market. The bank maintains a customer-centric culture by offering an omnichannel customer experience and transparent, simple products.

Novobanco anticipates that DT and TFB will enhance trust, optimize customer engagement, and ultimately boost customer satisfaction. Combined, the two solutions will help Novobank analyze and understand customer behavior, flag security threats, and block fraud attempts in real time.

Also based in Portugal, Feedzai was founded in 2011. The company’s solutions help fight fraud in more than 190 countries. In 2021, Feedzai was valued at more than one billion dollars after receiving a $200 million funding round that boosted its total funding to $277 million. There is no word on an updated valuation.

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• Feedzai unveiled ScamPrevent capabilities that will help banks protect their end customers from a variety of financial scams.
• The new tools will be added to Feedzai’s RiskOps platform.
• The Federal Trade Commission reports that between 2021 and 2023, losses from scams increased by 30% in the U.S.

Risk management and fraud prevention tool provider Feedzai is enhancing its RiskOps platform.

The Portugal-based company announced that its new ScamPrevent capabilities will be added to the RiskOps platform. The new tools aim to help banks protect their customers from a variety of financial scams.

“In this environment of faster payments and more sophisticated scams, banks should look at proactive strategies to protect their customers from financial crime,” said Feedzai CEO Nuno Sebastiao. “We believe that banks which embrace a comprehensive RiskOps approach will outperform in customer satisfaction and retention, while minimizing losses from financial crime.”

By improving its Feedzai AI engine, the company leverages its experience across multiple geographies and financial institutions to enable improved scam detection with fewer false positives.

ScamPrevent includes other customizable capabilities, as well. Firms can add bank-specific scam detection rules and thresholds, leverage features that help banks identify signals from pre-transaction patterns such as behavioral biometrics that indicate a customer could be a scam victim before they authorize the payment, add customizable scam classification, view performance metrics, and generate reports.

The Federal Trade Commission reports that between 2021 and 2023, losses from scams increased by 30% in the U.S. According to the Global Anti-Scam Alliance (GASA), this percentage may be an underestimate, as only 7% of scams losses are reported across the globe.

“The human impact of scams is particularly high as scammers tend to target vulnerable groups – the elderly, the economically disadvantaged, immigrant communities, and youth,” said Feedzai Chief Product Officer Pedro Barata. “As it becomes faster and easier to make payments, there is a growing need for new solutions that enable scams to be detected and intercepted before any money moves. With our new ScamProtect™ features, Feedzai delivers the industry’s most comprehensive approach to scam prevention.”

Feedzai was founded in 2011 and helps companies fight fraud in more than 190 countries. The company has raised more than $277 million, having pulled in its largest round of $200 million in 2021 that valued Feedzai at more than one billion dollars.

Photo by Tara Winstead