How One Bank-Fintech Partnership is Working for Small Businesses

How One Bank-Fintech Partnership is Working for Small Businesses

It’s no secret that small businesses have been struggling to secure funds with the Paycheck Protection Program (PPP). Banks have wrestled not only to determine eligibility but also with the clumsy online application process.

After seeing how both banks and businesses were grappling with the application process, digital transformation expert MX stepped in to help. Days after the PPP went live, MX developed and launched a free, open-sourced loan application portal that allows banks and credit unions to offer their SMB clients a way to apply for a PPP loan on their own. By removing one step of the process, the new portal also eliminates the need for banks to manually re-enter the SMBs’ loan applications and ultimately drops the application time from 30 minutes to 30 seconds.

In an interview with Yahoo! Finance (below) MX CEO Ryan Caldwell described how MX’s tool levels the playing field and help smaller banks compete with larger banks in bringing home PPP funds for SMB clients.

This tool sparked the attention of Citizens Bank of Edmond, an Oklahoma-based bank with $260 million in assets. The bank has a front-row seat to the struggle of applying for PPP loans and teamed up with MX to create a self-serve application portal for its small business customers. Citizens Bank is one of 50 financial institutions leveraging MX’s SBA loan portal tool.

“Entrepreneurs and small businesses across the country are struggling due to the devastating impact of COVID-19 and it’s critical that we get stimulus funds into their hands as soon as possible,” said MX CTO and Co-Founder Brandon Dewitt. “Together with Citizens Bank of Edmond, we’re able to speed up the loan application process by providing small business owners with a self-service portal to apply for PPP loans, and providing loan officers a way to quickly approve and automatically submit applications for thousands of small business owners.”

After the money fueling the PPP loans dried up about a week ago, the program’s coffers were refilled yesterday morning with $310 billion in new funds to help keep small businesses afloat. “Speeding up the loan application process for small businesses can mean the difference between these businesses surviving and thriving or closing their doors and laying off employees,” said Jill Castilla, President and CEO of Citizens Bank of Edmond. Castilla emphasized that MX’s portal prepared Citizens Bank to ready its operations and give its SMB clients a leg up. “By partnering with MX, we’ve been able to launch the new SBA portal for round two of stimulus funds, ensuring that our small business customers have the best possible experience as they apply for and get approved for crucial stimulus funds.”

Caldwell expects this second wave of PPP funding will bring banks 10x more loan applications than they saw in the first round. He made it clear that the banks that will be best prepared to serve their customers with this new tranche of PPP funds will be the ones that are putting data to use by aggregating business’ financial data– even without a prior banking relationship– in order to understand their risk. “Banks are realizing that not having access to that data already built into their platform not only limits them on a daily basis but surely limits them in a crisis like this,” Caldwell said.

MX is a longtime Finovate veteran, having won Best of Show for seven of its demos, including one for the company’s most recent appearance at FinovateFall 2019. Check out the award-winning demo below:

Email Specialist SparkPost Celebrates Fifth Anniversary

Email Specialist SparkPost Celebrates Fifth Anniversary
Photo by Tairon Fernandez from Pexels

The coronavirus pandemic has accelerated many technology trends that were already in place. The growing reliance on digital communication is one of many examples of technologies whose value we may have taken for granted and are once again re-appreciating. This is especially true for businesses that have not kept up with innovations in digital communications that now find themselves, due to the COVID-19 crisis, furiously trying to get their digital communications game up to speed.

For companies leveraging email as their communications channel of choice – out of preference or necessity – ensuring that their message is welcome, received, and engaged is key to making the email channel worthwhile and effective.

SparkPost, which celebrated the fifth anniversary of the launch of its cloud-based solution earlier this month, is one of the companies innovating in the email delivery and analytics space. Facilitator of more than a third of all B2C and B2B email, and featuring partners like SoFi and Salary.com, SparkPost offers a platform that leverages more than a trillion, worldwide data signals to increase email engagement and inbox placement.

And as the company recently recognized, the ability of institutions and organizations to rely on the effectiveness of their communications strategies is all the more important in times of crisis. SparkPost’s John Landsman, Manager of Research Analytics, discussed the challenge in a blog post last month.

“During this dire global health emergency, organizations in virtually every industry have been communicating with their stakeholders via email and have done so with urgency and precision,” Landsman wrote. He highlighted email’s unique feature-set as a channel: the ability to quickly target specific audiences with customized content – including multi-media content – and to be able to accurately and immediately measure engagement. “In all, the email channel is perfectly suited to the rapidly evolving communication needs of a public crisis,” he noted.

SparkPost’s Health Score gives companies deep insight into what factors are shaping email engagement rates.

Landsman referenced the surge in traffic on its own platform as an example of the explosion in email activity in recent months. Weekly volumes climbed from 3,600 campaigns in mid-February to 40,000+ campaigns a month later. The activity review also showed differences in read rates by sector (Transportation at the top; Financial institutions somewhere in the middle; Credit cards at the bottom). In a companion post, the SparkPost VP of Customer Success shared a set of best practices for companies looking to optimize their email communication strategy during a crisis. “While crisis communications are stressful to produce,” she wrote, “you can make a huge difference in how your company is perceived by sending valuable and relevant information during a tough time.”

The COVID crisis comes as SparkPost looks back on the work the company has done since launching its cloud solution and emerging from its previous incarnation as on-premises, enterprise-grade email server, Message Systems. Today the company has 6,000 customers and facilitates almost 40% of the world’s commercial email to the tune of 6+ trillion emails a year. And perhaps most critically, SparkPost’s platform gives them access to a robust collection of email intelligence data. This is what enabled the company to combine email delivery and email analytics in a new offering, Signals. This product leverages email intelligence data and machine learning models to anticipate potential recipient engagement issues before the emails are sent.

SparkPost’s Tom Mairs demonstrating Signals at FinovateSpring last May.

The anniversary also marks a significant shift at the top as SparkPost founder George Schlossnagle transitions from Chief Technical Officer to Chief Evangelist to make way for CPO Charlie Reverte’s promotion to CTO. “This amazing team has given me time to reflect on both what I enjoy and where I can add the most value,” Schlossnagle wrote at the company blog earlier this month. “I’m very excited to announce Charlie as our new CTO.”

SparkPost has raised more than $93 million in equity funding from investors including NewSpring Capital, LLR Partners, and Hercules Capital. Headquartered in Columbia, Maryland, the company demonstrated the Signals feature of its platform at FinovateSpring (this year, FinovateWest) last May.

How to Underwrite Loans When Everyone is a Higher Risk

How to Underwrite Loans When Everyone is a Higher Risk

COVID-19 has rewritten so many rules about the economy. It is now more difficult than ever to underwrite risk and ultimately understand if a consumer will pay back their loan.

The Wall Street Journal reported late last month that many lenders have implemented stricter lending requirements because of this challenge. In some ways, this is necessary for banks to protect themselves. However, the more stringent standards also create hardships for consumers who could really use some extra cash right now.

Policymakers have intervened to encourage banks to loosen their lending standards to meet consumer needs during this time. Banks are being told not to pay attention to credit as much as they used to and to not collect more than a year’s worth of data for underwriting.

“There is significant pressure by the Small Business Administration to make unsupported loans,” said career banker and author Richard Lawless. “Banks are being told, ‘don’t pay attention to bad credit.’ This will result in loan losses of 10%, or more. All of which amounts to the new CDC guidance for banks, ‘don’t wear you mask, don’t wash your hands, touch everything, and gather in large groups. It’s okay, the government has got your back.'”

Fortunately, non-traditional underwriting models have been gaining popularity in the fintech space. Many of these models don’t rely on a borrower’s financial standing, but instead pull data from alternative sources such as social media. Two things fueling this recent explosion include the availability of more data and the advanced expertise of AI.

California-based Neener Analytics relies on both of these aspects– the abundance of data as well as AI– for its risk outcome predictor. The company offers businesses an “automated psychologist” that tells companies the likelihood that a prospective borrower will pay back a loan. Unlike the way many companies analyze creditworthiness, Neener Analytics doesn’t look at whether or not the consumer’s financial situation is in good shape. “The question isn’t can they pay us back– that’s easy to figure out,” said CEO Jeff LoCastro during his demo at FinovateSpring 2019. “The question is will they.”

The company places a lot of weight on what it considers small data and human data. Regarding the impact of the COVID-19 crisis on consumer credit scores, LoCastro said, “The market is going to be hit with a tidal wave of newly undecisionable consumers: consumers who on a Monday were a good bet, but by Friday will suddenly be unacceptable. They missed payments because of a global COVID shut-down…not because they are a bad risk; this is a health crisis, not a financial one. But the big data algorithms can’t account for that… Only small data can see beyond COVID; only through small data is the consumer still a distinctive individual human being endowed by a unique matrix of conditions and domains that manifests in binary outcomes.”

To help businesses underwrite risk in this new environment, Neener Analytics’ tool turns to social media. With over 70% accuracy, this “automated psychologist” tool can be summoned via a one-click decisioning tool or a chatbot dubbed ARIA. Both methods eliminate the need for lenders to ask more questions on loan applications, which often leads to abandonment.

“We all know sometimes bad things happen to good people,” added LoCastro. “The only way to bridge this is through human data . . . not through more underwhelming historical, transactional, or relational approaches. With Neener Analytics, consumers who were a good bet on Monday . . . will still be a good bet on Friday.”

The Importance of Financial Literacy During Uncertain Economic Times

The Importance of Financial Literacy During Uncertain Economic Times
Photo by mentatdgt from Pexels

What does it mean to be financially literate? Is it more important to be able to balance a checkbook or to understand the power of compound interest? Does a financially literate person pay down student debt or consumer debt first? And does a truly financially literate person even take on debt in the first place?

A growing number of fintechs – many of them Finovate alums you’ll meet below – have devised innovative ways to help young people in particular, become better earners, savers, spenders, and investors. The majority of these innovations leverage rewards and gamification to make the educational medicine go down easier. These strategies use everything from gift cards to actual cash to encourage users to successfully complete lessons on personal finance or watch videos on common sense money management.

As companies, these fintechs partner with financial institutions – community banks and credit unions in particular – to help make their financial literacy offerings available to their customers and members. In some instances, companies have successfully partnered with educational institutions which have used their solutions as part of their financial education curricula.

April is financial literacy month. And as the coronavirus-induced economic slowdown – and potential recession – has everyone reconsidering the stability of their financial circumstances, now seems like an especially good time to be reminded of the importance of a solid – contemporary – financial education.

As recently as last fall, Finovate audiences were ranking financial literacy among the top of fintech’s most important themes. Zogo Finance, a Durham, North Carolina-based fintech that made its Finovate debut at FinovateFall, took home a Best of Show award for its Teen Financial Literacy app. Zogo’s solution pays users cash rewards – in the form of gift cards from leading brands – for successfully completing lessons on topics such as budgeting, credit, and investing.

The platform’s more than 300 educational modules were designed by educators at Duke University and ensure that users meet national standards for financial literacy. Zogo has teamed up with more than 11 community banks and credit unions in 12 states since its inception in 2018. The company began this year announcing a new partnership with fellow Finovate alum Bankjoy.

EVERFI, a Washington, D.C.-based company founded ten years before Zogo Finance, is another recent Finovate alum that has made a commitment to promoting financial literacy. The company powers community-oriented financial education for more than 850 financial institutions and 3,500+ partners in all 50 states of the U.S., as well as in Canada and Puerto Rico.

EVERFI, which offers workplace training and other educational programs as well as financial literacy, demonstrated its Achieve solution at FinovateSpring last year. The financial wellness technology enables financial institutions to offer personalized financial education to customers, employees, as well as to small business and corporate banking clients. From savings for college to navigating the homebuying process, EVERFI’s Achieve platform offers financial education that is as relevant as it is comprehensive.

Last fall, EVERFI announced a partnership with Zelle parent Early Warning Services to provide free financial education coursework to more than 1,000 high schools and 50,000+ students. The company began this year working with the MassMutual Foundation and the Washington Wizards NBA team to host the FutureSmart Challenge – an interactive financial literacy event for middle school students. Named to Fast Company’s 2020 World’s Most Innovative Companies roster, EVERFI unveiled a new financial education website earlier this month dedicated specifically to the financial challenges of the coronavirus pandemic.

Plinqit is another platform that made its Finovate debut last year and combines being an actual savings app with financial literacy features. Developed by Ann Arbor, Michigan-based HT Mobile Apps (HTMA), Plinqit leverages its Build Skills feature to pay users for engaging with its educational content. Once users sync their Plinqit account with their bank or credit union checking account and set up as many as five savings goals, Plinqit will help the user set aside a pre-determined amount of money on a customized schedule. Users can earn Plinqit cashback rewards (of approximately 1%) by reaching savings goals, referring friends and family to Plinqit, or by viewing articles and videos on personal finance and financial wellness topics.

A partnership with Arkansas-based First Community Bank ($1.5 billion in assets) put Plinqit back in the fintech headlines at the beginning of the year. The 26-branch bank teamed up with Plinqit parent company HT Mobile Apps in order to provide HTMA’s savings and financial literacy solutions to its customers. More recently, HTMA brought its financial education solutions to ChoiceOne Bank and Marquette Savings Bank.

Provo, Utah-based Banzai is another fintech oriented around financial literacy that made a major splash in its FinovateFall debut in 2018. The company picked up a Best of Show award for a demonstration of its turn-key, Community Reinvestment Act-eligible solution to enable organizations to add personal finance-based educational content – including interactive online simulations – to their websites.

Partnerships with community banks and credit unions enable Banzai to offer its financial literacy solution free of charge. The company provides three tiered courses for youth – Junior, Teen, and Plus – to ensure that the information provided and real-world scenarios are age-relevant and appropriate. Banzai’s curriculum has been used by 60,000 teachers across the U.S. and can be accessed from desktops, tablets, and mobile devices, as well.

In launching a new financial education resource for adults last fall, Banzai Coach, the company made a significant addition to its financial literacy offerings. Banzai Coach provides adult users with financial advice and instruction on how to get out of debt, how to manage basic business finances, and how to maximize their tax-advantaged investments such as retirement accounts, health savings accounts (HSA), and flexible spending accounts (FSA).

“Kids in schools love knowing that their decisions in the game actually have an impact,” Banzai’s Bryce Peterson wrote on the company’s blog announcing the availability of Banzai Coach. “As adults, we have quite the opposite concern: just about every decision we make has some kind of impact we didn’t predict or control.”

How Lending-as-a-Service Can Impact Small Businesses in Need

How Lending-as-a-Service Can Impact Small Businesses in Need

One of the brutal facts of the COVID-19 outbreak is that it will be difficult for small businesses to survive. The self-distancing and shelter-in-place orders, while temporary, are taxing for already cash-strapped merchants.

Adding to the hardship, small businesses may find it especially difficult to get a much-needed loan from their local bank or credit union since many have closed physical branches to encourage social distancing. And while banks offer many services online, only 1% are capable of extending a loan digitally.

This is where lending-as-a-service steps in. The technology works like a plug-and-play option that allows financial institutions to launch mobile and web financing applications, exchange documents digitally, and issue funds within a few days. While third party fintechs already offer digital lending services, many banks are years away from being able to develop and integrate their own online lending service.

When banks implement lending-as-a-service, they are in a better position to serve small businesses that need cash flow quickly. It means that instead of turning to unfamiliar third party financing solutions, businesses can maintain their relationship with their primary bank as they get back on their feet after the crisis.

Military veteran-focused small business lending platform StreetShares began selling a lending-as-a-service offering for banks last September after it launched the product at FinovateFall. Using the new service, banks can lend up to $250,000 in funding to small businesses via a process that takes place completely online using the applicant’s web or mobile device.

StreetShares’ lending-as-a-service program offers lenders a 100% digital loan application, instant underwriting, as well as loan servicing and tracking. The program doesn’t require software integration and can go live in under 30 days.

The company’s lending-as-a-service solution has already seen success, having amassed 30 clients, including banks, credit unions, and alternative lenders. Here’s the good news– StreetShares is waiving its software subscription fees through the end of the year for banks who fund small businesses impacted by the coronavirus.

The company is calling this initiative Main Street Heroes. Since banking has transformed to an almost completely digital industry, the new initiative enables lenders to add a completely digital lending tool and serve businesses they otherwise may have had to turn away.

“In the wake of the coronavirus, business owners and regulators are both asking lenders to do more to help Main Street,” said StreetShares CEO Mark Rockefeller. “But most banks and credit unions simply have no ability to make these loans digitally. StreetShares has the needed technology and can power lenders to be the heroes that Main Street needs right now.”

StreetShares was founded in 2013 and is headquartered in Reston, Virginia. Mark Rockefeller is CEO.

TheWaay, Neo Digital Banking and Serving the Mass Affluent Market

TheWaay, Neo Digital Banking and Serving the Mass Affluent Market

Making banking more compatible with the everyday lives of consumers is one of the top goals of fintechs everywhere. London-based fintech startup, TheWaay, which made its Finovate debut last year in Dubai and followed that appearance with a Best of Show winning return to the Finovate stage a few months later in Singapore, has built a solution designed to do just that.

Founded in 2016, TheWaay offers a Lifestyle Banking platform that helps banks and other financial institutions better understand and meet the needs of their customers. The platform’s Lifestyle Assistant leverages deep behavioral profiling to give users personalized lifestyle advice and suggestions on financial services and banking products, as well as travel and e-commerce opportunities that might interest them. The technology helps financial services firms increase customer engagement and transaction volume, as well as grow revenue through increased up-sell activity.

“This product organically grew from inside our company for one reason,” company CEO Ivan Kochetov said during a demonstration of the company’s Digital Family Office solution at FinovateAsia. “We were sad because everybody was doing neo and digital banking for the mass market, and nobody was doing neo and digital banking for people like you and I, for the affluent market, for the premium market. Is it fair? No.”

TheWaay CEO Ivan Kochetov

For TheWaay, this neo digital banking solution for the affluent market should be about more than changing designs, Kochetov said. Instead, it should be about “new value (and) new promise.” The goal is to provide what Kochetov called “the first digital family office” for the affluent market that works within an institution’s banking app to provide a private banking level of service.

We caught up with Kirill Lisitsyn, Head of Business Development with TheWaay, who facilitated our email conversation with company CEO Ivan Kochetov earlier this year. The transcript of our exchange follows.

Finovate: Congratulations on winning Best of Show at your first Finovate event! What was your experience at FinovateAsia like? 

Ivan Kochetov: Thanks a lot! Oh, that was incredible! It was our first step to test the ground in Asia and we surprisingly got the award! 

Finovate: For those who are just getting to know your company, what problem does TheWaay solve? 

Kochetov: We are a fintech startup aiming to shift current “old school” communications between bank and its customers to a new way of personalized non-banking communications based on customers’ lifestyle and needs. And we believe that this is the right way to support banking industry transformation in the era of the engagement economy. 

Finovate: How does TheWaay solve the problem better? 

Kochetov: We develop a software that is called Lifestyle Banking Platform. We help banks to understand people and become a Lifestyle Assistant for their customers to boost daily engagement, card transactions and up-sell metrics in their mobile banking app. We use over 500 attributes for each customer and a model trained with over 1 billion in transactions. 

Finovate: Who are your primary customers? 

Kochetov: We are a B2B2C business. Historically we have been building our expertise within banking industry, but now also see the growing interest from telco and retail industries as well. Especially accounting the trend for virtual banking, you do not need huge branches network to become a bank and serve customers. But once you are a digital-only bank you need to engage your customers in your digital channels. And here we could definitely help. 

Finovate: What in your background gave you the confidence to tackle this challenge? 

Kochetov: The core of our team has a well-balanced mix of background in behavioral psychology, machine learning, product development and in implementing innovative tech and consulting projects for large financial institutions. 

CEO Kochetov and Head of Business Development Kirill Lisitsyn at FinovateAsia 2019 in Singapore.

Finovate: Tell us about a favorite feature of your platform. 

Kochetov: Ha! You know, based on our user surveys and the metrics we track, we figured out that one of the favorite features of our Lifestyle Assistant product is the advice on how to spend one day of a weekend. Users do not have to worry about what to do on their free day; our system will suggest a set of recommendation and ideas coupled with geo-routes, all based on user’s lifestyle, interests, and preferences. 

Finovate: What are some upcoming initiatives from TheWaay that we can look forward to over the next few months? 

Kochetov: We plan to launch several pilot projects of our Digital Family Office product that we presented on Finovate Asia. We successfully delivered PoC projects, and now very much look forward to scaling that success. Also we have prioritized our international expansion and plan to get few international contracts within next 3-6 months. 

Finovate: Where do you see TheWaay a year or two from now? 

Kochetov: We plan continue our rapid growth which will be supported by our presence in 3-4 large international markets and focus on 2-3 industries. Also we aim to sign one or two global mutually-beneficial partnerships which could even speed-up our expansion.

How to Spy on Your Neighbor’s Financial Status

How to Spy on Your Neighbor’s Financial Status

Status is something we’ve become accustomed to in the social media era. On Facebook, we update our status to let our friends know how fun our vacation was. On Instagram we brag about our financial status, on Twitter we show off our social status, and on LinkedIn we boast about our professional status.

Comparisons

There’s one fintech in particular that understands this. Aptly named Status, the New York-based company helps users compare themselves with others– though not via pictures, memes, or self-aggrandizing updates. Status takes a user’s financial snapshot by aggregating all of their accounts and anonymously compares a range of metrics with the national average and different groups, including others with similar demographics, people in the user’s geographical location, those that are in the user’s income range, and of the same age.

What exactly are they comparing? Users can analyze their spending, income, debt, assets, net worth, and credit score and compare each figure against those of different groups. Specifically, users can see how much others in their geographical area spend on groceries, how their credit score compares to the national average, how their net worth compares with others in their same age group, how much folks in their same income range spend on housing, etc.

Business model

Because users are motivated to share as much financial data as they can to see how they compare with their peers, Status has excellent insight into which products and services will be most enticing. If Status sees a consumer has a lot of liquid cash, they might show them an ad for a high-interest savings account. Or maybe the user’s vehicle is 15 years old– in that case Status may show them new vehicle financing offers.

Some of Status’ partners include Airbnb, AllState, Liberty Mutual, Betterment, VSP, and Haven Life. Status makes money when it makes a successful referral. This is a common model with B2C fintechs who want to offer their services for free to end consumers.

Personal experience

I have to admit, I’ve enjoyed the comparison capabilities more than I thought I would. My competitive side loves comparing every aspect of my financial standing with others. However, I found it more difficult than I expected to aggregate my entire financial life to gain an accurate comparison. I linked my everyday accounts but there are multiple investment accounts and crypto holdings still outstanding. Additionally, I never found a good way to account for my investment property.

As for the referrals, I was impressed. The offers listed were much more relevant than the offers my bank (which keeps trying to get me to refinance a vehicle loan that I don’t have) usually presents.

Overall, I think I’ll be back. As with all PFM platforms, it is difficult to get a clear picture since transaction categories are often muddled. However, it is still a nice way to not only view my own financial standing, but also compare it with my neighbors.

Enveil and the Challenge of Securing Data In Use

Enveil and the Challenge of Securing Data In Use
Photo by Paul IJsendoorn from Pexels

When it comes to defending your data, Enveil’s speciality is helping prevent you from losing it while you’re using it. The company, which picked up $10 million in funding last month and made its Finovate debut at FinovateFall in 2017, enables businesses to securely perform analysis on encrypted data at scale.

“Over the past three years, we’ve successfully created a market, solidified customer use cases, executed enterprise deployments, and expanded our capabilities, for protecting data in use where it is and as it is today,” company CEO and founder Ellison Anne Williams explained when the company’s Series A round was announced. She added that the funding will help the company market its ZeroReveal product suite on a “global scale” and, indeed, the company announced just a few days later that it was opening a new office in London.

Enveil VP of Sales Craig Trautman referred to the London opening as “an important first step toward expanding our footprint in the regions most directly affected by evolving global regulatory standards.”

Founded in 2016, Williams launched Enveil after years of working with institutions like the National Security Agency – where she was a Senior Researcher for more than ten years – and Johns Hopkins Applied Physics Lab. She has leveraged this experience – and advanced degrees in mathematics (algebraic combinatorics and set theoretic topology) and computer science (machine learning) – into building one of the more innovative companies in the secure data collaboration / privacy enhancing technologies industry.

In a commentary for Dark Reading last month, Williams explained how a focus on securing data itself is one of the best ways for companies to negotiate an ever-shifting regulatory environment. To avoid the “hamster wheel of compliance,” she argued, businesses should learn how to secure data rather than the “networks, applications, and endpoints” that data uses.

The biggest challenge with securing data is that one of its most critical states – the state of being used – is also the most challenging state to secure. Compared to data that is not being used – data either at rest or in transit – data in use, according to Williams, represents the “point of least resistance” for the latest generation of cybercriminals. This is in large part because many of the technologies to secure data in use have historically not been “practical enough for commercial use.”

And this is where Enveil comes in. By discovering a way to apply technologies like homomorphic encryption, that are effective defenses for data in use, in a commercial context, Enveil offers businesses in verticals ranging from financial services and supply chain finance to cloud security and healthcare a way to securely work with secure data without having to decrypt it.

Enveil’s flagship solution, its ZeroReveal Compute Fabric, is a two-party platform of a ZeroReveal Client application which resides within the enterprise, and the ZeroReveal Server application, which is located where the data is kept. Via standard APIs, the technology works alongside the business’s current protections to provide security during the data processing lifecycle. Within this solution, Enveil offers functionality to power searches of secure data (ZeroReveal Search), conduct analytic investigations on encrypted data (ZeroReveal Analytics), and support the use of secured enclaves like Intel’s SGX (ZeroReveal Enclave).

In addition to expanding geographically, Enveil is also looking to add to its team. The company is specifically looking to bring on engineering talent to support new products, as well as additional sales and marketing team members to help drive Enveil’s efforts overseas.

“Enveil is stepping up to solve a fundamental security challenge: preserve privacy while ensuring that data remains usable,” C5 Capital Managing Partner Zulfe Ali said. “By empowering organizations to secure data throughout its lifecycle, Enveil’s contributions go beyond adding business value and ensuring compliance.”

How a Banking License Evolved Neo’s Vision

How a Banking License Evolved Neo’s Vision

Neo was founded in 2017 with a vision, as described by CEO Laurent Descout, “to create a platform that can replace the old fashioned banking platform. A true ‘one-stop shop’ that offers all the financial products a corporate client needs to operate in a global environment.”

The Spain-based company demoed its business account platform at FinovateEurope. At the event Descout, along with the company’s Chief Product Officer Emmanuel Anton, showcased how Neo offers a single place where businesses can manage their collections and payments across 30 currencies.

Neo also showed the audience (check out the video below) its FX hedging engine that enables businesses to hedge their FX risk over 90 currencies. The company offers a range of FX instruments, such as forwards, swaps, and options, as well as pre-designed hedging strategies.

Last July Neo received authorization from the Bank of Spain to become a PSD2-compliant payment institution. The new license will enable Neo to offer multicurrency business accounts, allowing companies to pay, store, and receive 25 different currencies. Among those are exotic currencies such as CNY, SAR, MXN, and TRY. Neo reports that it will add 15 currencies to the list soon.

The new banking license converts Neo’s website into a gateway of business-focused services. In addition to Neo’s flagship FX hedging solutions and the new multicurrency payments and collections tools, users have access to treasury management tools that allow clients to reduce costs and digitize their treasury department. Porting their treasury management tools to a digital environment allows businesses to automate tasks and reduce the human errors that result from manual input.

Neo has also made other recent developments, as well. The company has added new liquidity providers in its liquidity pool to offer users better prices. It also started offering hedging maturities up to 24 months and began offering currency deposits for clients holding USD, GBP, and PLN. Additionally, Neo landed a partnership with BPIFrance to build an FX offering for exporters.

Neo has raised $5.4 million since it was founded in 2016. The company’s founders include Emmanuel Anton, Ian Yates, Laurent Descout, and Nuria Molet.

Meet Sonect: Cash Network Builder, Finovate Newcomer, Best of Show Winner

Meet Sonect: Cash Network Builder, Finovate Newcomer, Best of Show Winner
Photo by Alexander Mils from Pexels

What’s better than having a large pizza with all your favorite toppings delivered to your front door?

How about a side order of cash, saving you a trip to the ATM or bank branch?

Sonect, which won Best of Show in its Finovate debut at FinovateEurope in Berlin earlier this month, leverages what it calls a social network for cash to help people get the cash they need wherever they are. Based in Zurich, Switzerland and founded in 2016 by CEO Sandipan Chakraborty, the company enables merchants ranging from cafes and coffee shops to pharmacies and bodegas to benefit from the additional customer traffic of Sonect customers.

At the same time, banks can extend their ATM networks with Sonect, avoiding the expense of purchasing and maintaining additional cash distribution hardware.

The solution works simply for the user. After downloading the Sonect iOS or Android app, the user creates a Sonect account. They then select their preferred shop or merchant and the amount of cash they wish to withdraw. The merchant will scan the barcode in the user’s Sonect app, and the funds will automatically be deducted from your account as soon as the transaction is confirmed. The user then receives their cash.

Both banking accounts as well as credit card accounts can be used with Sonect (both Visa and Mastercard are currently accepted.) The solution is free of charge for both users and shops.

Sonect IT Project Manager Thai Nguyen and CEO Sandipan Chakraborty demonstrating the company’s virtual ATM network at FinovateEurope 2020.

Sonect was inspired in part by observing the slow rate of adoption of new technologies like Apple Pay. A self-described “strong believer of (the) death of cash (at) the hand of mobile payments,” Chakraborty nevertheless saw an opportunity to help bridge the gap between the custom and convenience of cash and the opportunities of digital alternatives that have yet to be fully embraced by banks, consumers, and merchants. It’s also worth noting that Switzerland is a country where cash is still very much king; the Swiss National Bank reports that 70% of all transactions in the country are still in cash.

Chakraborty credits enabling technologies like blockchain and open banking APIs for making Sonect possible. An IT Project/Program Delivery Manager with Credit Suisse for more than 12 years, he likens Sonect to a platform similar to Uber and Airbnb that is able to create a vast, service network – in transportation, accommodations, or, in Sonect’s case, for cash withdrawal – without having to bear the burden of building and maintaining a vast physical infrastructure to go along with it.

The Sonect team picks up a Best of Show award in its Finovate debut at FinovateEurope.

Currently available only in Switzerland, there are more than 2,500 shops partnered with Sonect. That said, Chakraborty noted, “We are in a phase where we are expanding within Europe,” adding that because of the company’s Best of Show award, he believes “the word (about Sonect) will spread quicker than we anticipated,” Chakraborty also said that the company has been in conversations with banks “across Europe, across the continent” about potential partnerships.

Sonect has raised more than $8.7 million (CHF 8.5 million) in funding from investors including SixThirty and Loomis AB. The company has 25 employees in its offices in Zurich; Vilnius, Lithuania; and Mexico City, Mexico.

eToro’s Evolution

eToro’s Evolution

Social trading and investment platform eToro has never been one to stand still for very long. The company’s development cycle is fast enough to make even the most sprightly fintech jealous.

Roots

eToro was founded by David Ring, Ronen Assia, and Yoni Assia in 2007 with a mission to make trading accessible to anyone, anywhere, and reduce dependency on traditional financial institutions. The company has come a long way since its first iteration, which was, by today’s standards, simple.

Starting up

eToro started as an easy-to-understand online trading platform that made investing more digestible with the use of graphics. Three years after its initial launch in July of 2010, the company unveiled CopyTrader, its social trading platform that enables users to copy the trades of successful investors. The model proved popular among investors and gave eToro notoriety within the fintech industry. After CopyTrader the company launched a mobile app, introduced stocks, unveiled a new interface, and launched CopyPortfolio.

This screenshot from eToro’s FinovateEurope 2011 demo gives off major retro fintech vibes.

Move into cryptocurrencies

In 2013, eToro took a chance on cryptocurrencies, adding Bitcoin trading via CFDs. From there, the company continued to advance its cryptocurrency offerings. Here’s what the past seven years of innovation have looked like for eToro:

  • 2017: enabled users to trade and invest in Ethereum, XRP, Litecoin, and others
  • 2018: launched its cryptocurrency investment offering to users in the U.S.
  • 2019: partnered with TIE to deliver sentiment-driven investment strategies
  • 2019: launched the eToro Club, a personalized trading experience

Best of Show accolades

eToro’s most recent Finovate appearance was FinovateEurope 2017, where CEO and Founder Yoni Assia, along with VP of Product Tal Ben-Simon, took the stage to demo CopyFunds for Partners. The duo won Best of Show bragging rights for the presentation, marking eToro’s fourth Best of Show award since its first Finovate demo in 2011.

To see eToro’s evolution yourself, watch the company’s most recent 2017 demo in contrast with its 2011 demo.

FinovateEurope 2017

FinovateEurope 2011

A Generation of Customer Collaboration

A Generation of Customer Collaboration

Customers have been getting a lot of attention in the financial services industry lately, and for good reason. After all, they’re the ones who are interacting with and relying on banking services on a monthly, weekly, and daily basis. And many times they are even the ones footing the bill!

Fortunately, there are fintechs in the business of helping financial services companies connect with their customers. Take Unblu, for example. The Switzerland-based company launched in 2008 as a conversational platform for financial services companies.

Unblu allows banks and relationship managers to interact with their customers across multiple channels and mediums in order to keep the conversation natural, comfortable, and compliant. Customers can open a chat discussion, host a video call, or schedule a co-browsing session with a view of existing websites and screens to enhance the conversation of the customer’s view.

The company offers four products. The first, Conversational Banking, provides interactivity that allows for a seamless flow of questions, answers, ideas, and scheduling. Retail Banking and Private Banking allow the organization to enhance the user experience while better capturing leads for upsell and cross-sell opportunities. Lastly, the insurance offering provides the capability to submit claims and compare different products.

Key to the Unblu platform are the safety and compliance aspects. Not only does Unblu protect clients’ data, it also protects their information during screensharing by masking sensitive information. Organizations are safeguarded as well, with archived interaction logs and audit trails of client communications.

Last year Unblu opened an office in Frankfurt, Germany. The move aimed to support geographic expansion and marks the company’s third international office location– in addition to the U.S. and U.K.– outside of its Switzerland headquarters. And Unblu’s growth continues to compound. The company counts more than 120 financial services firms as clients– almost triple the number of clients Unblu had in 2017.

If you happen to be at FinovateEurope this week, you’re in luck! Unblu will take the stage during the second demo session on Wednesday, 12 February at the Intercontinental Berlin. There’s still time to register so book now!