Mobile Payments Specialist Loop Raises $10 Million in Series A

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“We want to simplify things for the user. Loop is a secure, mobile wallet solution accepted nearly everywhere on day one.”

I’m near the end of my briefing with Damien Balsan. Damien is COO for LoopPay, a mobile payments company that is leveraging its expertise in magnetic secure transmission (MST) technology to make it easier for consumers to pay with their mobile devices.

We aren’t talking about the company’s upcoming announcement of a $10 million Series A, an oversubscribed round with participation from a number of undisclosed angel investors. And unlike everybody else in the city, we are also not talking about Seattle’s unseasonably frosty December (then again, LoopPay is a Boston-based startup…no weather sympathy there.)

What we are talking about, though, are things like the looks on the faces of the baristas as Damien pays for his latte with a wave of his smartphone. “It’s not just kids,” he said when I suggested that the excitement for the product among the under 30 set was a good sign. “Even the 70 year old clerk at the hardware store was amazed.”
Damien shows me his wallet, which like the wallets of most people is about the size of a Big Mac sandwich. This is Loop’s Public Enemy #1. And in its place Loop offers a way to load identification, credit, debit, gift, and other cards into a handful of alternative devices, from a finger-drive sized fob (Loop’s first “Appcessory”) now shipping to a variety of charge cases expected to be available in the first quarter of 2014.
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It’s worth underscoring that “mobile” does not only mean “mobile phone.” Loop’s technology involves a secure chip, located in the Loop fob or the charge case. This gives the user further options to pay: with the phone in hand, or simply via the fob. “At a restaurant,” Damien said, “you could simply give the fob to the waiter” and your phone stays at the table with you.
There are a number of compelling features that are likely to help Loop stand out in the increasingly crowded mobile payments space. But the company’s technology breakthrough: the ability to project a short-term magnetic field that impersonates the action of swiping a mag stripe through a card reader, appears likely to deliver on the contactless promise of NFC without the hardware adoption headaches of NFC.
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And NFC isn’t the only payments-related acronym Loop is challenging. Will Loop’s technology survive the transition to the EMV standard in a few years? 
EMV stands for “Europay MasterCard Visa” and is a technology standard commonly used in Europe. EMV swaps out the kind of magnetic stripes Loop’s technology has mastered for a chip-and-PIN approach to initiating transactions (and, arguably, doing a better job at reducing fraud). 
While not overly specific, Damien suggested that Loop is already looking at a number of solutions, including the use of a more dynamic field that would be compatible with the EMV standard (cards are typically held in the reader in the EMV case, rather than quickly “swiped” through).
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Loop’s business plan is largely B2C, though the company is looking to build relationships with phone makers, and to have those manufacturers include Loop in their units.
The company was founded by Will Graylin and George Wallner, both long-time veterans of the payments industry. Will was previously founder and CEO of ROAM Data, a mobile POS and mobile payment solutions provider bought by Ingenico. George had founded and served as CEO of Hypercom, a leading global POS provider eventually acquired by VeriFone.

Lending Club to Sell Loaning Through Community Banks

LendingClubLogo.jpgP2P lending network, Lending Club, is changing the way it is viewed by traditional banks.

Now Lending Club is trying to cultivate another corner of the traditional financial industry by selling its loans to community banks that need to diversify their asset portfolios. It has agreements with seven small banks who buy loans that Lending Club originates and services, and who now account for almost 10% of its financing. The company is also working with some of those banks to make personal loans to their customers — a service that Lending Club and its partners see as an opportunity to compete with bigger banks like Citigroup (NYSE:C) and JPMorgan Chase (JPM) that dominate the credit card market.

One such institution using the new service is MainStreet Bank, which has been buying Lending Club loans since August. The bank, which has $272 million in assets and 5 branches, has purchased more than $7 million in loans from Lending Club, at $2 million in assets per month.

As of this month, the San Francisco-based company has made $3 billion in loans and is planning to expand into small business loans. 

Lending Club demonstrated at the very first Finovate in 2007 and at Finovate 2008. The company plans to go public next year.

Heckyl Announces More Than $3.5 Million in Series B Funding

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In a round led by IDG Ventures India, Heckyl Technologies raised more than $3.5 million in new capital. Also participating in the round were Seedfund Advisors, a previous investor, and angel investor, Rajiv Dalal. The company’s total funding now stands at $4.75 million.

Heckyl Technologies provides real-time financial information and analytics for researchers, traders, and investors. Their platform includes news, market, sentiment, and predictive data analysis, covering more than 35,000 companies and more than 3,500 non-listed entities around the world.

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The company made headlines earlier this year for taking first place at the UK Trade & Investment contest in June. Heckyl also was named the fastest growing enterprise startup in the Indian brokerage industry.

Founded in 2010, Heckyl Technologies demoed its FIND 2.0 (Financial In News & Data) technology at FinovateEurope 2013. See the company in action here.

Finovate Alumni News– December 11, 2013

  • Finovate-F-Logo.jpgDMG Consulting ranks NICE as the speech analytics market share leader for the fifth consecutive year, and as the contact center WFO market share leader for the first half of 2013.
  • Cachet Financial Solutions partners with YellowPepper to bring mobile deposit technology to Latin American Marketplace 
  • Midway Sewer District launches on doxo; more than 8% of customers go paperless in the first 90 days.
  • See BehavioSec’s Best of Show winning demo from FinovateAsia 2013.
  • Pymnts.com talks with Jonathan Hancock of TSYS on curbing card-not-present fraud.
  • Sage adds daily spending limits, funding rules to their Business Prepaid Visa Card mobile app.
  • American Banker reports: Lending Club Targets Small Banks with Personal-Loan Push http://bit.ly/19CcyQq
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

FinovateAsia 2013 Best of Show: BehavioSec

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Best of Show: BehavioSec

“Nice! BehavioSec is the most interesting bit of fintech so far today, but the day is still young! #finovateasia”

–Paul A. Chapman via Twitter (@pchap10k)

In winning Best of Show for a second time (the first was at FinovateSpring 2012 in San Francisco), Neil Costigan’s BehavioSec revealed that it has plenty to show – and tell.
As a specialist in the field of biometric authentication, BehavioSec has leveraged its “continuously authenticating” algorithms to provide security solutions for e-merchants and mobile commerce.
And as a crowd-pleasing presentation of security technology, BehavioSec’s keystroke and gesture pattern-based authentication demonstrates just enough of the “wow” factor to make audiences feel they are seeing tomorrow’s technology today.
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To see the video of BehavioSec’s Best of Show winning demo, click here.

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Why They Won:
  • Removes friction from the end user’s experience
  • Uses biometrics in a practical way that doesn’t require expensive, additional hardware
  • Adds a layer of security that transcends beyond the traditional PIN
Bottom Line:
  • BehavioSec emphasizes removing the burden of security from the shoulders of end users, and gives technology the ability to improve over time due to continuous authentication provide a unique solution in the security space.
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Interview with Neil Costigan, CEO, BehavioSec
Finovate: When you won Best of Show at FinovateSpring 2012, you said the single most compelling benefit of BehavioSec’s mobile security solution was “transparency” and a “fantastic user experience.” What has been the most significant development in BehavioSec that has led to winning Best of Show again a year later?
Costigan: I think our success in the market throughout 2013 has led to a “feedback loop” where we have really gained customer suggestions to enhance the technology.
I think it shows that we listen and improve, and that we speak more from real world experience now.
Finovate: Also a year ago you talked about how your technology helped “identify abnormal behavior” and that you hoped to expand the solution by offering to help customers decide “appropriate next steps aligned with the level of risk.” Have you continued down this path?
Costigan: Yes, we’ve opened up our APIs and formats and added the idea of policy triggers. We’ve also integrated more with the ecosystem that is around us.
Finovate: A point of emphasis for BehavioSec seems to be removing the burden of security from the shoulders of the end user. Why is this important?
Costigan: In security, the ‘user’ is actually the weak link. Make the security too much of a burden and the end user tends to ignore it, or subvert it for their own convenience. Think of password managers being like the user propping up a big safe door with a chair. The user expects the bank, payment service, or eCommerce site to solve the security issue, not be a part of it.
Finovate: What are some of the advantages of innovating in a country like Sweden? In what ways are Northern European markets different from those in other parts of Europe when it comes to security issues?
Costigan: Actually it can be a burden!
I’m not from the Nordics myself. I’m Irish. So I find this new market fascinating, how different it is from the rest of Europe.
What I have picked up over the last few years is that there is little to no fraud here. Hard to be selling anti-fraud solutions to people who don’t need them! I am half-joking. 
The Internet removes these barriers. I believe this Northern European market is a trendsetter for a technology update. What works here tends to mirror what will happen elsewhere. Our references here are taken as a good bellwether of what will happen in other markets.

Flint Raises $2 Million from Verizon Investments

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Add another $2 million in funding for mobile payments startup, Flint Mobile.

The company said on Tuesday that Verizon Investments was contributing to Flint’s Series B round of funding. The additional capital from Verizon Communication’s investment division boosts Flint’s total funding for this round to $8 million.

Flint also announced integration with Apple’s Passbook. According to Flint CEO Greg Goldfarb, the idea is to “enable little businesses that don’t have a lot of technology resources and no cash register to act with the efficiencies of bigger businesses.” The Passbook integration will allow coupons and offers to be added to digital receipts, which can be sent via email or stored in Passbook. Users will also be able to manage payments, send invoices, and receive payments online.

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Flint offers iOS and Android compatible mobile payments systems that requires no additional hardware or card reader. The technology makes it easier for smaller and nontraditional businesses to accept credit cards, and allows merchants to issue invoices and create customized receipts safely and securely.
The company made headlines in October with news that it had received $6 million in Series B funding from wireless service provider, Digicel. Flint demoed its technology at FinovateSpring 2012 in San Francisco. See the company in action here.

Finovate Alumni News– December 10, 2013

  • Thumbnail image for Finovate-F-Logo.jpgCapital Access Network changes its name to CAN Capital.
  • Compass Plus survey reflects declining support for NFC amid growing popularity of mobile channel.
  • CFA Institute’s Inside Investing takes a look at Motif Investing and “the secret revolution in finance.”
  • Gartner places NICE in leaders quadrant of the 2013 Magic Quadrant for Contact Center Workforce Optimization.
  • Wealthfront announces new ability to harvest losses on stocks that comprise an index.
  • Flint Mobile raises $2 million from Verizon Investments.
  • Mint, Manilla, SigFig, Jemstep and Planwise featured in Kiplinger’s list of smart online tools to manage finances.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Innovations at FinovateEurope 2014: Part 1

FinovateEurope2014wdatehighres.jpgLast week we revealed 54 of the 64 FinovateEurope 2014 demo companies that will show off their innovations on stage in London. Below, we’ve described each company in more detail. Get your ticket here to be a part of the crowd on February 11 and 12.

Here are the descriptions of the first half of the demoing companies (in alphabetical order):

  • AdviceGamesLogo.jpgAdviceGames is world’s leading digital advice company, launching the first scientifically developed omni-channel advice services platform globally.
  • capitalcubelogo.jpgAnalytixInsight’s CapitalCube algorithmically analyzes market and company data to produce research on 45,000 companies and 1500 ETFs.
  • AtsoraLogo.jpgAtsora is disrupting the e-banking experience for small and medium businesses.
  • ArxanLogoPrint01.jpgArxan provides ‘Gold standard’ Mobile Application Security. Deploy applications with tamper-resistance to innovate with confidence.
  • AvokaLogo.jpgAvoka: In the future, every transaction will be digital. Avoka Transact delivers the future today.
  • BackbaseLogo.jpgBackbase announces complete mobile enrollment application for financial services.
  • BehavioSecLogo.jpgBehavioSec allows you to add transparent biometrics for multi-layered security.
  • buttercoinlogo.jpgButtercoin is disrupting the $500 billion Remittance Industry with the power of Bitcoin.
  • CRIFLogo.jpgCRIF offers consulting, data, predictive analytics and technology solutions to achieve optimized and innovative decision-making throughout the credit value chain.
  • currencytransferLogoNew.jpgCurrencyTransfer.com offers the world’s first live, transparent and competitive price feed aggregator for the SME and Corporate market.
  • DeviceIdentLogo.jpgDevice Ident offers expert anti-fraud solutions for European companies within the e-commerce and financial sectors.
  • encapLogoOrange.jpgEncap is a software security company that bridges the gap between banking grade security and user experience.
  • etronikaLogo2.jpgETRONIKA is developing innovative solutions for banking and e- business, using advanced and secure technologies.
  • ExcessReturnLogo.jpgEXCESS RETURN helps users find the very best trading ideas, enhance their performance and minimize their risk.
  • EZBOBLogo.jpgEZBOB is an innovative, online, fully automated lending provider for small and medium businesses in the U.K.
  • fastcashlogo.jpgfastacash is a social payments platform that enables users to transfer value across any social platform.
  • FeedzaiLogo.jpgFeedzai uses machine learning and big data to let banks stop fraud before it happens.FiservLogo2.jpg
  • Fiserv provides digital banking and payments solutions to financial institutions across the globe.fivedegreeslogo.jpg
  • Five Degrees invigorates banks withMatrix: a customer centric dialogue and case driven bank platform
  • IND Group is a leading innovator and developer of digital banking, PFM and payments technology.
  • ITSectorLogo2.jpgITSector is an award winning, multi-channel and sales banking solutions company. It offers integrated multi-channel and sales solutions for large financial institutions.
  • JumioLogo.jpgJumio is a next generation credentials management company offering payments and ID scanning & validation products for mobile and web transactions.
  • KenshoLogo.jpgKensho creates Technological innovations that intelligently analyze the world’s financial and event data to deliver superior risk management.
  • KofaxLogo.jpgKofax is a provider of smart mobile and process automation software and solutions for the businesscritical First Mile of customer interactions.LifePayLogo.jpg
  • LifePay is the mobile solution provides allthe essentials of the standard cash register
  • luminous_logo_2.jpgLuminous We solve problems, that’s what we help banks do.
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Stay tuned next week to see the descriptions of the rest of the companies that will demo their innovations on stage at FinovateEurope.

Emida Recruits David Kirtman as New CEO

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Global prepaid solutions company, Emida, has recently added new talent to its team. It announced today that David Kirtman (LinkedIn) will join the company as its new CEO.

Kirtman brings years of stored value and payments experience to the California-based company. Prior to EmidaCEO.jpg joining Emida, David worked for iSend where he helped build the company’s in-kind international payments business.

Shane Belovsky, who was serving as interim CEO, will continue with Emida as COO.

Emida debuted its Cash and Transact service at FinovateFall 2012.

Finovate Alumni News– December 9, 2013

  • Thumbnail image for Finovate-F-Logo.jpgAzimo CEO Michael Kent talks about his company’s partnership with The Currency Cloud.
  • Realty Mogul named one of the 18 best startups of 2013 by Business Insider.
  • Bob’s Guide looks at Comarch survey to determine SMB satisfaction with business banking.
  • American Banker reports: Fiserv Releases Financial Crime Risk Platform.
  • 1to1 media features insights on customer service innovation from NICE Systems and GMC Software Technology.
  • Business Standard reviews Hello Wallet’s smartphone app.
  • NFC chip from DeviceFidelity earns commendation in this Forbes column on mobile banking.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– December 6, 2013

  • Thumbnail image for Finovate-F-Logo.jpgMoney Under 30 reviews the Moven app.
  • Bloomberg BusinessWeek takes a look at Comarch’s report on banking in London’s “Tech City”.
  • Taavet Hinrikus, co-founder of TransferWise, weighs in on the state of the UK’s financial technology industry.
  • ThreatMetrix protected 1 in 4 U.S. e-commerce transactions on Black Friday and Cyber Monday.
  • Cartera Commerce launches American Airlines’ Mobile AAdvantage shopping site.
  • The Guardian profiles “robo-advisors” Betterment, LearnVest, FutureAdvisor, Wealthfront, and Jemstep.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Email Design: Discover Card’s “Statement Available” Message

image There are a number of financial startups and trail-blazing FIs bringing modern user interfaces to banking. We see dozens of great examples at every Finovate (note 1). And we expect a slew of remodels in the new year as responsive design and other techniques take hold.

But I continue to call out Discover’s design work (previous posts). Partly because I have an account there and see it often and partly because it’s instructive to see how a large full-service bank handles design tradeoffs.

Yesterday’s email from DIscover, reminding me that my monthly statement was ready, shows how the card giant marries good design with useful information.

Most statement alerts are simple one liners asking the user to do all the work: login, find the right tab, click on the correct button, and so on. Discover, on the other hand, positions key summary information right within the body of the email (see screenshot below):

  • Statement end date
  • Statement balance
  • Credit available
  • Minimum payment due
  • Due date

The company includes a button to view the statement at the top, but somewhat buries the payment link near the bottom. 

Analysis: This is one of the better (maybe best) statement-available message I get from the major brands (note 2). But it could still be improved: 

  • Include a Pay Now button.
  • Remind me that I’m on autopay and when to expect the payment in full to be deducted from my bank account.
  • Reword and fix the bottom link. Currently it says “Late and Minimum Payment Warning.” That sounds like there must be a problem with my account. But there isn’t, so I assume that is supposed to link to the alerts maintenance area. However, that link wasn’t working, so I just was dumped onto the main secure account page. It was very confusing.
  • Add a link to customer service, both self-serve and human powered.
  • Add the amount of rewards earned this period. It’s always nice to be reminded of free money received. 

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Notes:
1. For example, a recent crowd favorites was from Poland’s mBank which demoed alongside Accenture at FinovateFall in September (demo video).
2. We dug deep into this area a few years ago in our reports (subscription):
Email Banking: Revitalizing the Channel (August 2010)
Alerts & Streaming (July 2010)
Paperless Billing & Banking (Nov. 2010)