The CFPB Formally Proposes 1033 Open Banking Rule

The CFPB Formally Proposes 1033 Open Banking Rule

The U.S. Consumer Financial Protection Bureau (CFPB) took a step in the direction of formalizing open banking regulation today. The agency proposed a rule that would shift the financial services industry toward open banking, giving consumers control over their financial data.

The rule proposed today marks the CFPB’s first proposal to implement Section 1033 of the Consumer Financial Protection Act. Under Section 1033, the CFPB is charged with implementing personal financial data sharing standards and protections.

For the 100 million consumers that have authorized a third party to access their account data, this is welcome news. The rule would require banks to share consumer data (with the consumer’s permission, of course) with third parties in order to promote competition. It would also prevent companies from misusing or wrongfully monetizing consumers’ personal financial data.

“With the right consumer protections in place, a shift toward open and decentralized banking can supercharge competition, improve financial products and services, and discourage junk fees,” said CFPB Director Rohit Chopra. “Today, we are proposing a rule to give consumers the power to walk away from bad service and choose the financial institutions that offer the best products and prices.”

The rule would also benefit the financial services industry as a whole by providing detailed technical standards on how consumer data sharing should work. The standards will contain safeguards to ensure industry standards are fair, open, and inclusive.

“Today, we’re celebrating a moment that our members – and millions of consumers across the country – have been waiting for: the CFPB’s release of its proposed rule creating a legally binding consumer financial data right,” said Financial Data and Technology Association Executive Director Steve Boms. “We strongly support the proposed rule, which will put consumers in full control of their financial data and empower them to choose the financial provider best suited to meet their unique needs. The proposed rule will create more competition and choice in the financial services marketplace, ultimately leading to better consumer outcomes.”

Not everyone in the industry sees the Section 1033 rule making proposal in a positive light, however. A handful of large incumbent institutions have long been of the opinion that their consumers’ financial data belongs to them and should not be shared with third parties. When banks offer third parties access to consumer data, they see it as losing out to competition.

The move comes two years after the CFPB first touched on the topic of open banking by issuing an advanced notice of proposed rule making to create formal regulation around open banking in the U.S. And while it is exciting to see the CFPB move in the direction of open banking, the formalization of rules around the topic becomes technical and complicated, given the range in size of the players involved. The agency is currently accepting comments on its proposal until December 29, 2023.


Photo by takahiro taguchi on Unsplash

Finovate Global Philippines: Insurtech, SuperApps, and Turning Corner Shops into Banking Hubs

Finovate Global Philippines: Insurtech, SuperApps, and Turning Corner Shops into Banking Hubs

Philippines-based digital bank Tonik has entered the insurance business. The neobank announced a new strategic partnership this week with life insurance company Sun Life Grepa Financial, Inc. (Sun Life Grepa).

The partnership will enable Tonik to offer its customers Payhinga, a credit life and disability insurance product. Payhinga gives policyholders access to life and disability insurance with coverage of up to 120% of the loan amount. Further, policyholders can use a two-month payment holiday to reschedule upcoming loan payments in the event of financial difficulty.

“The partnership with Sun Life Grepa will significantly expand our suite of products, and insurance is a highly sought-after addition our customers have been requesting,” Tonik Country President Long Pineda said.

The Philippines’ first, digital-only neobank, Tonik offers loan, deposit, and payment products to consumers via its digital banking platform. The bank teamed up with FC Home Center, launching its Shop Installment Loan with the retailer in August. In June, Tonik announced that it had reached the one million customer milestone. Greg Krasnov (CEO) founded Tonik in 2020.


Speaking of digital banks based in the Philippines, UNO Digital Bank is teaming up with Collabera Digital. A digital engineering services provider, Collabera Digital will help the bank develop and integrate a mini app within superapp GCash.

Collabera Digital provided the strategy to address key issues such as AML and KYC, and built an integrated API platform. The leading superapp in the Philippines, GCash provides a wide range of financial services including money transfer, billpay, savings, investments, insurance, lending, and more. UNO Digital Bank’s integration into GCash will boost access to financial services to individuals across the socio-economic spectrum. The integration also supports the growth of the digital economy via services like mobile banking and digital wallets.

“Our partnership with GCash is significant in scaling and increasing our customer reach,” founder and CEO of UNO Digital Bank Manish Bhai said. “As a greenfield bank, built independently of a larger traditional institution, we have to be innovative in identifying opportunities to grow and expand. GCash, with their 90+ million users and active thrust towards financial inclusion, is a great partner leading to a win-win proposition for both the entities.”

UNO Digital Bank was founded in 2021 and is headquartered in Taguig, a city in the Manila metropolitan area. The institution had total assets of $29 million (PHP 1.78 billion) as of end of year 2022.


What are fintechs in the Philippines doing for small businesses? Merchant fintech platform yufin announced a series of partnerships this week designed to bring new services to Philippines-based merchants. The new additions to yufin’s partnership ecosystem include wholesaler Lots for Less, delivery firm Transportify, and streaming content company Vivamax.

Shubhrendu Khoche, President and co-founder of yufin Philippines, noted that the new partnerships will drive greater digital adoption by businesses throughout the value chain. “As the financial growth engine for small merchants, these new partnerships will create more reasons for digital payment for our small merchants, their shoppers, and suppliers,” Khoche explained.

Founded in 2021, yufin aims to raise the income of 10 million households at least by 50% in the next five years. The company’s partnership ecosystem helps turn small, corner shops into preferred banking and credit hubs for their customers. With a goal of partnering rather than competing with local banks, yufin offers assisted digital financial services that enable underserved communities to leverage technology to improve financial outcomes.


Here is our look at fintech innovation around the world.

Sub-Saharan Africa

  • South Africa’s Lipa Payments secured full SDK certification for Tap to Phone from both Visa and Mastercard.
  • Kenyan fintech and mobility solutions company Data Integrated won approval to operate as a Payment Service Provider from the country’s central bank.
  • Stitch, a business payments company based in South Africa, raised $25 million in Series A funding.

Central and Eastern Europe

  • German B2B Buy Now Pay Later payments provider Mondu registered with the Financial Conduct Authority (FCA).
  • Polish fintech Verestro integrated the Quicko Wallet money transfer service within the Slack application.
  • Cloover, a climate-based fintech based in Germany, raised €7 million in pre-seed funding.

Middle East and Northern Africa

Central and Southern Asia

  • Indian fintech Aurionpro acquired loan management system Omnifin for $9.8 million.
  • Pakistan-based SadaPay enabled Apple Pay invoicing for freelancers in the country.
  • Indian credit card company Slice earned the approval of the Reserve Bank of India to merge with North East Small Finance Bank.

Latin America and the Caribbean

  • Digital banking and payments solutions provider i2c announced a partnership with Peru’s Banco de Credito.
  • Payments platform Airwallex inked an agreement to acquire Mexico-based payment service provider MexPago.
  • Chile-based fintech Forpay launched a new feature that enables companies to directly charge bank accounts with requiring intermediaries.

Asia-Pacific

  • Vietnam’s Lien Viet Post Joint Stock Commercial Bank (LPBank) teamed up with Temenos to update its core banking platform.
  • International payments provider Nium expanded its B2B travel payments offering in the Asia-Pacific region.
  • BigPay teamed up with payments platform Thredd to support its expansion into Thailand.

Photo by Meo Fernando

Payments Infrastructure Innovator Finzly Locks in $10 Million in Funding

Payments Infrastructure Innovator Finzly Locks in $10 Million in Funding
  • Payments infrastructure company Finzly secured $10 million in Series A funding this week.
  • The round was led by TZP Growth Equity. Finzly will use the capital to accelerate expansion.
  • Finzly won Best of Show for its demos at FinovateWest and FinovateFall in 2020.

Payments infrastructure innovator Finzly has raised $10 million in funding. The Series A round was led by TZP Growth Equity. Finzly, which won Best of Show at FinovateWest and FinovateFall in 2020, will use the investment to accelerate expansion.

“Throughout Finzly’s history, we have carefully invested in disciplined and organic future growth by developing products and solutions that deliver value to our customers by simplifying their operations,” Finzly founder and CEO Booshan Rengachari explained. “This capital raise will enable us to further invest in our product roadmap built around the theme of providing real-time financial services demanded by today’s real-time economy, scaling our product delivery to maintain our high customer satisfaction rate.”

Finzly made its Finovate debut in 2019 and returned to the Finovate stage the following year. The company won Best of Show in the spring of 2020 and again in the fall. Finzly’s technology connects FIs with customers through a modern, digital banking experience and an efficient, real-time payments hub. The company’s “payments core” is a single platform that consolidates all payment rails, simplifying back-office operations and the customer journey. Finzly’s high automation rates enable banks to reduce operating expenses and offer friction-free payments. The company was among the first to offer an API connection to FedNow, the Federal Reserve’s new instant payment service.

Shamit Mehta, TZP’s lead partner on the investment called Finzly “a catalyst in the transition towards more agile and customer-centric banking experiences.” Further, Mehta added that Finzly was “well-positioned to drive significant advancements in how banking and financial services operate and will become a category-defining company.” As part of the funding, Mehta will join Finzly’s board of directors.

Finzly’s investment news comes in the wake of the company’s latest partnership. Metropolitan Commercial Bank, a New York-based financial institution with assets of more than $6 billion, turned to Finzly to enhance its payment operations for ACH, Fedwire, and FedNow. Earlier this year, banking platform Mode Eleven partnered with Finzly to transform its wire and ACH operations.

Headquartered in Charlotte, North Carolina, Finzly was founded in 2012.


Photo by Essow K

J.P. Morgan Payments Taps Trulioo for Identity Verification

J.P. Morgan Payments Taps Trulioo for Identity Verification
  • J.P. Morgan Payments has selected Trulioo for identity verification tools.
  • Trulioo’s Person Match and Identity Document Verification will offer verification of consumers and businesses.
  • J.P. Morgan Payments processes more than $9 trillion in payments each day in over 160 countries and 120 currencies.

Trulioo announced today that J.P. Morgan Payments has tapped it for fraud prevention. JPM Payments will leverage Trulioo’s consumer and business verification tools.

“We chose [Trulioo] because of its breadth of personally identifiable data sources, impressive match rates, and global footprint,” said J.P. Morgan Payments Managing Director- Global Head of Trust & Safety Ryan Schmiedl. “Trulioo has the trusted authentication and verification experience we want to offer clients and additional layers of protection from fraud during the onboarding experience and beyond.”

JPM, which processes more than $9 trillion in payments each day in over 160 countries and 120 currencies, will leverage Trulioo’s global payments and trust and safety models. Specifically, JPM will use Trulioo’s Person Match and Identity Document Verification to offer verification of both consumers and businesses.

“With real-time access to hundreds of government registries, public records, data sources and document types, we can verify people and businesses globally, leaving no space for bad actors and, ultimately, help J.P. Morgan clients adhere to the highest of standards, no matter where their clients operate,” said Trulioo CEO Steve Munford.

Canada-based Trulioo, which was founded in 2011, helps organization navigate compliance by offering real-time verification of more than five billion people and 700 million business entities worldwide. Last month, Trulioo added intelligent transaction routing to its identity verification orchestration platform. The company has raised $475 million.


Photo by Eren Li

Statement Raises $12 Million for AI-Powered Treasury Tools

Statement Raises $12 Million for AI-Powered Treasury Tools
  • Statement has raised $12 million in Seed funding.
  • The funds come from Glilot Capital Partners, Citi, Mensch Capital Partners, Titan Capital, and Operator Partners.
  • The company will use the funds to bolster its market launch strategies, speed up product development, and hire additional employees.

Cash flow intelligence company Statement has raised $12 million in Seed funding this week for its cash flow management platform. Today’s funds come from Glilot Capital Partners, Citi, Mensch Capital Partners, Titan Capital, and Operator Partners.

According to TechCrunch, which broke the news, Statement will use the $12 million to bolster its market launch strategies and speed up product development. To fuel this growth, the New York-based company said it plans to expand its team to 35 employees by the end of 2024.

Launched last year by co-founders Idan Vlodinger and Shahar Lahav, Statement offers what it calls a “Cash Intelligence Platform” that provides enterprises a single, cohesive overview of their financial data in real time. The platform, which automatically categorizes transactions, connects with multiple banks and ERP systems to reflect real-time cash positions, show working capital analytics, automate accounts receivable reconciliation, and forecast cashflow using AI.

“Statement saves the office of the CFO hundreds of hours per month on manual data collection and enrichment, and hundreds of thousands to millions of dollars by being able to manage their money faster and better,” Vlodinger told TechCrunch. “CFOs deserve to work with great software, with a fantastic user interface, that has real-time data, and have the systems ‘speak’ to each other with true data reconciliation, so they can focus on growing their businesses.”

Armed with increasingly powerful AI-tools, more companies have been operating in this treasury management space, which used to be thought of as simply business financial management (BFM). Other companies offering financial management tools include Kyriba, international cash management provider Neo and HighRadius, which reached unicorn status in 2020.


Photo by Pixabay

3 Reasons Youth Banking Tools are Having a Moment

3 Reasons Youth Banking Tools are Having a Moment

Banks have discussed ways to target the youth market for years. Capturing a customer under the age of 18 builds brand loyalty at a young age, increases a customer’s potential lifetime value, leads to cross-selling opportunities as they age, and increases the parent users’ engagement.

While these benefits are well-known across the fintech space, the youth market can be difficult to tap into; banking tools for minors are not yet widespread. Things may be changing, however. Developments in the youth banking market have been peppering the news this year, starting with Acorns’ acquisition of GoHenry in April. Things have really started to pick up this fall, however. Here’s a timeline:

  • August 10: Greenlight launched a new solution to help teens begin building credit.
  • September 22: Invstr launched Invstr Jr., a digital bank and investing account for users under the age of 18.
  • September 25: The Reseda Group partnered with financial literacy platform Goalsetter to offer a white-labeled version of the app for its members.
  • October 3: Acorns announced the launch of a new premium tier that integrates access to GoHenry.
  • October 3: Youth investing platform Stockpile teamed up with Green Dot to offer debit cards to its users under the age of 18.

It appears that youth banking tools may be having a moment. But why now? Below are a few reasons behind the recent flurry of activity in the space.

Transfer of wealth

It’s been well-publicized that the largest transfer of wealth in history is currently taking place. In fact, Cerulli Associates estimates that in the next 25 years, older generations will transfer a total of $84 trillion to younger generations. As a result, these young recipients– many under the age of 18– will need a safe account to hold and grow their newfound wealth. Youth savings accounts and investing tools are a good starting place.

Millennials maturing as parents

A decade ago, much of the discussions in the fintech industry centered around how to serve new millennial clients. Millennials are a digital-savvy generation and now range between 27 and 42 years of age. This mobile-first generation is more likely to seek out banking tools for their kids online rather than take them into a branch to open their first savings account. The recent spate of banking and investing tools all suit the need for digital-first accounts for minors.

Competition

Success invites competition. As more companies succeed in gaining users in the youth banking space, more will join in. That’s why we’ve seen not only new players enter into the space, but also established institutions create new tools to serve the market. As these tools continue to generate attention by launching new features, entering new partnerships, and adding new clients, other fintechs will begin to enter the market.


Photo by Monstera Production

Fraud Prevention Platform Darwinium Secures $18 Million in Series A Funding

Fraud Prevention Platform Darwinium Secures $18 Million in Series A Funding
  • Fraud prevention platform Darwinium raised $18 million in Series A funding this week.
  • The company positions its fraud detection processes on the network perimeter to provide better visibility, coverage, and agility.
  • Recently relocated to San Francisco, California, Darwinium made its Finovate debut at FinovateEurope earlier this year.

Digital security and fraud prevention platform Darwinium raised $18 million in Series A funding this week. The investment was led by U.S. Venture Partners, and featured participation from seed investors Blackbird, Airtree Ventures, and Accomplice. The Series A takes the San Francisco-based company’s total funding to $26 million. Darwinium will use the additional capital to scale its solution globally.

“AI capabilities have given fraudsters the upper hand of speed, scale, and greater efficiency,” Darwinium CEO and co-founder Alisdair Faulkner explained. “This is why we designed Darwinium to deliver the visibility and coverage of a security tool, the context and insight of fraud solutions, with the agility of AI. It’s the platform that will future-proof organizations against the most complex attacks.”

Darwinium offers two innovations to help companies fight fraud. First, Darwinium moves fraud detection processes to the network perimeter, to “the edge,” as the company refers to the strategy. This gives businesses a comprehensive view of the customer journey at every digital touchpoint, making it easier to distinguish trusted from risky behavior. This approach also gives the technology an advantage over API-based fraud protection solutions. These solutions, according to Darwinium, are not sufficiently agile and lack the context to adequately respond to evolving fraud threats.

Second, Darwinium leverages a SaaS approach to data protection, encrypting and anonymizing data on “the edge.” Any customer data that is subjected to analysis is stored within the business’ own infrastructure with their own digital keys. Darwinium’s technology then uses the anonymized version of this customer data. This enables the information to be processed without being exposed to fraudsters. Darwinium’s approach to securing customer data makes it easy for businesses to comply with consumer privacy regulations such as the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR).

Founded in 2021, Darwinium made its Finovate debut at FinovateEurope earlier this year. At the conference, the company previewed its fraud prevention platform that leverages individual digital signatures to make sure that website visitors and customers are who they say they are. The company introduced its Continuous Customer Protection platform this spring, simultaneously announcing the firm’s expansion to the U.S. and relocation of its corporate headquarters to San Francisco.


Photo by Pixabay

Mahalo Banking Launches Credential Assurance Technology to Combat Credential Stuffing

Mahalo Banking Launches Credential Assurance Technology to Combat Credential Stuffing
  • Mahalo Banking launched a new solution to combat credential stuffing.
  • The new offering, Credential Assurance Technology (CAT), augments the sign-in process to make credential stuffing impossible.
  • Mahalo Banking won Best of Show in its Finovate debut last month at FinovateFall.

Mahalo Banking, a Credit Union Service Organization (CUSO) that took home Best of Show honors in its Finovate debut last month, has launched a new tool to fight credential stuffing. Mahalo’s Credential Assurance Technology (CAT) augments the traditional account sign-in process, disrupting bot functioning and rendering credential stuffing impossible. Importantly, the technology does not require the use of friction-creating methods such as CAPTCHAs.

“With CAT, credit unions can confidently safeguard member accounts and help prevent the attacks that come at a high cost,” Mahalo COO Denny Howell said. He referred to CAT as a result of Mahalo’s “unwavering commitment to producing innovations that address the all-too-common obstacles faced by credit unions to redefine the digital banking experience.”

In a study by the Identity Defined Security Alliance, 84% of respondents said their organizations had experienced a data breach, which often leads to compromised credentials. Cybercriminals can direct automated bots to use this data to hack login credentials  – such as those of credit union members.

“If your credit union has not been targeted yet, it’s just a matter of time,” Mahalo President and CEO Jim Stickley said. He noted that it was important that new security measures be as inobtrusive as they are effective. “It was important to use to create a solution that would resolve this issue without adding new barriers or disruption for credit union members,” Stickley said. “What we have created has simply changed the game. When our CAT solution is enabled, credential stuffing simply does not work.”

Founded in 2018, Mahalo made its Finovate debut last month at FinovateFall, earning Best of Show honors from our attendees. At the conference, Mahalo’s Howell and Chief Technology Officer Dan Domek demonstrated how the CUSO had integrated comprehensive neurodiverse functionality directly into its platform. This enables the platform to better serve members that may have unique needs due to autism, dyslexia, epilepsy, color-blindness, or other conditions.

In August, the Troy, Michigan-based fintech announced an expansion of its partnership with fellow Finovate alum Larky. That same month, Mahalo partnered with Providence Federal Credit Union to enhance both online and mobile banking experiences for the credit union’s 16,000+ members.


Photo by Toni Cuenca

Nova Credit Lands $45 Million in Funding for Alternative Credit Scoring

Nova Credit Lands $45 Million in Funding for Alternative Credit Scoring
  • Nova Credit has received $45 million in Series C funding in a round led by Canapi Ventures.
  • The investment boosts Nova Credit’s total funding to $79 million.
  • Today’s funds will be used to broaden its product offering and scale its cash flow underwriting and income verification tool Cash Atlas.

Borderless credit data company Nova Credit has brought in $45 million in Series C funding this week. The investment– which was led by Canapi Ventures with participation from Kleiner Perkins, General Catalyst, Index Ventures, Y Combinator, Avid Ventures, Geodesic Capital, Harmonic Capital, Radiate Capital, and Socium Ventures– boosts the company’s total raised to $79 million.

The company will use the funds to broaden its product offering beyond cross-border credit reporting and scale its cash flow underwriting and income verification tool Cash Atlas. Along with Cash Atlas, Nova Credit also offers Credit Passport, an API that translates an international credit report into a local-equivalent credit score to allow newcomers to the U.S. to use the credit score of their home country.

To power these two products, Nova Credit leverages open finance to analyze consumer-permissioned transaction data for underwriting purposes. With insight from a prospective borrower’s cash flow, the company can underwrite the more than 60 million new-to-credit, new-to-country, and other thin-file consumers.

“Open finance data has been available for decades, but the industry has failed to assemble it into a suite of products that lenders can easily use to improve their customer onboarding and credit workflows,” said Nova Credit Co-founder and CEO Misha Esipov. “For years, Nova Credit has pioneered the use of consumer-permissioned data to enable the world’s most reputable businesses to approve more customers without compromising their risk and compliance standards.”

Nova Credit has seen growth in terms of revenues, partners, and geography since closing its $50 million Series B round in 2020. In the past three years, the California-based company has grown its revenue 10x and has added HSBC, Verizon, Scotiabank, Earnest, and Yardi to its partner roster, and has expanded its product reach to 20 countries outside the U.S., including Canada, the U.K., the UAE, and Singapore. 

In the future, Nova Credit plans to introduce new solutions ranging from new-to-credit and thin-file underwriting to customized KYC and verification solutions. “While cross-border credit remains critical to our strategy, we’re excited to broaden our offering and tackle a new set of industry challenges long unsolved,” explained Esipov. “This new capital fortifies our position to continue being a dependable partner to the many banks and lenders we serve and accelerates the pace of innovation in an industry very much in need of change.”


Photo by Dany Kurniawan

AI and Generating Alpha in Real Time with aisot

AI and Generating Alpha in Real Time with aisot

Is there a subsector of fintech that is more eager to adopt AI than the world of investing and asset management? From the burden of ever-growing amounts of potentially valuable data to the demands of managing risk to the challenge of generating alpha and producing above market returns, there are many ways that wealth management will benefit from innovations in AI – and the people involved in wealth management know it.

Founded by a team of former ETH Zurich researchers, aisot is one of the companies that is dedicated to helping asset and wealth managers make the most of the AI opportunity. The Swiss startup, launched in 2019 and headquartered in Zurich, leverages generative AI and access to market and alternative data sources, to deliver analytics, forecasts, and actionable insights to traders, business analysts, data scientists, and other financial services professionals.

“Information moves markets,” aisot co-founder and CEO Stefan Klauser said at the beginning of his Finovate demo in 2021. “At aisot we give you specialized market insights and full costs. (Our technology) reduces forecasting errors by up to 50%, and can enhance your returns. Whether you are a machine learning expert, a quant, or someone that has not had a systematic approach to data before, aisot’s services are always easy to use.”

aisot co-founder and CEO Stefan Klauser demoing his company’s technology at FinovateSpring 2021.

aisot launched its AI Insights Platform earlier this month. The cloud-based solution enables asset managers and wealth managers to offer their clients personalized investment portfolios at scale. The platform consists of three components: the AI Insights Dashboard, the Custom Feature Suite, and the Product Launch Pad. Via the Dashboard, users can investigate multiple market scenarios and fine-tune investment strategies. Dashboard features include an integrated portfolio builder, an optimizer to analyze historical data and market trends, and a statistical toolkit to enable users to review and evaluate portfolio performance. The platform’s Custom Features Suite allows users to vote on future platform enhancements and additions. The Product Launch Pad gives users the ability to launch structured notes, transforming investment strategies into tradable and liquid securities.

Klauser put the new offering in the context of the company’s overall philosophy as a “digital-first company.” He explained, “We conscientiously push technological boundaries while upholding core principles and stringent controls. Our relentless focus remains on our customer, shaping the platform based on their evolving needs in terms of performance, personalization, and scalability.”

The new product launch comes in the wake of aisot’s rebrand in July. In addition to a preview of the company’s AI Insights Platform and a new website, aisot also shared information about aisot Labs, the firm’s AI engine, as well as the company’s new investment products. These include aisot’s AI Balanced Digital Assets. An Actively Managed Certificate that enables investors to participate in the performance of an underlying investment strategy, AI Balanced Digital Assets is a long only, AI-driven, crypto portfolio built to match the volatility of a Bitcoin or Ethereum tracker while at the same time maximizing performance.

aisot has raised a total of $2.5 million (CHF 2.3 million) in funding, most recently securing $2 million (CHF 1.8 million) in seed capital this spring. The round was led by Haute Capital Partners, with angel investors, including members of the Swiss ICT Investor Club (SICTIC), also participating. The investment will enable aisot to add to its team, drive continued product development, and support the company’s growth projects.

Haute CEO and Chairman Thibault Leroy Bürki praised aisot as “a leading provider of AI solutions for asset and wealth management.” He added, “We chose aisot for their innovative approach to wealth management, advanced AI engine, and ability to generate alpha in real-time … aisot’s AI engine provides clients with the amazing ability to adjust customized portfolios to market trends in real-time while generating alpha.”


Photo by Fede Roveda

When the CFPB States Banks Cannot Charge for “Basic” Customer Service

When the CFPB States Banks Cannot Charge for “Basic” Customer Service

The Consumer Financial Protection Bureau (CFPB) issued its first advisory opinion offering guidance on section 1034(c) of the Consumer Financial Protection Act (CFPA), which originally became effective in 2011. Section 1034(c) requires banks to reply for consumer requests for information and not charge them for customer service responses regarding their bank account. The CFPB calls charges such as these “junk fees.”

The issue stems from instances when the consumer needs to gather basic account information required for them to fix problems with their account or manage their finances. With today’s advisory opinion, the CFPB is seeking to stop large banks for charging their customers for requesting essential information they are entitled to under federal law. These “reasonable requests” include asking for original account agreements or information about recurring withdrawals from an account.

“While small relationship banks pride themselves on customer service, many large banks erect obstacle courses and impose junk fees to answer basic questions,” said CFPB Director Rohit Chopra. “While the biggest banks have abandoned the relationship banking model, federal law still requires them to answer certain customer inquiries completely, accurately, and in a timely manner.”

Who is impacted

The opinion applies to insured depository institutions and credit unions that offer or provide consumer financial products or services and that have total assets of more than $10 billion, as well as their affiliates.

What does it require

Banks and credit unions must comply with consumers’ requests for information regarding a financial product or service that they obtained from the institution. This includes supporting written documentation regarding customer accounts.

Why now

Because many households do not have a single, personal banker they can turn to for answers, they are often subject to phone trees and AI-powered chatbots to find information. As more banks attempt to save costs by swapping human agents for generative-AI-powered bots, some consumers may have to spend extra time sorting through irrelevant material and waiting on hold to get the answer they need.

“Large banks and credit unions possess information that is vital to meet these customer needs,” the advisory opinion states. “Too often, however, it can be difficult and time consuming for individual consumers to obtain a clear answer to questions or resolve an account issue.”

What is not included

While consumers have a right to receive information about their account, there are some expections. Banks and credit unions do not need to offer:

  • Confidential information such as an algorithm used to derive credit or risk scores
  • Information collected for the purpose of preventing fraud or money laundering
  • Information required to be kept confidential by law
  • Any nonpublic information, including confidential supervisory information

Photo by MART PRODUCTION

Anodot Unveils CostGPT to Help Businesses Better Manage Cloud Costs

Anodot Unveils CostGPT to Help Businesses Better Manage Cloud Costs
  • Analytics and monitoring solutions company Anodot has launched CostGPT to help businesses monitor cloud costs.
  • Anodot’s CostGPT leverages AI to enable business managers to learn about and manage their cloud costs data conversationally via chat.
  • Headquartered in Virginia, Anodot made its Finovate debut last year at FinovateEurope in London.

Advanced analytics and monitoring solutions provider Anodot has unveiled its latest solution, CostGPT. The new AI-powered offering enables cloud users to access accurate and personalized analysis of their cloud costs. With CostGPT, users will be able to better address everything from complex pricing models to cloud resource allocation with a simple query.

In addition to being able to ask the platform questions about cloud costs via chat, CostGPT provides optimization recommendations to help users better understand their cloud spending. The technology helps businesses avoid unnecessary costs, optimize resource utilization, and leverages real-time, intuitive data visualizations to make analysis, planning, and decision-making easier.

“This feature enables users to interact with their cloud cost data conversationally, making it more accessible and effortless than ever before,” Anodot Head of Product Limor Tepper said. “It’s all about ensuring that our users have the answers they need at their fingertips. And it doesn’t stop at text responses; it supplies the answers with graphical results that are easy to understand at a glance.”

Founded in 2014 and headquartered in Ashburn, Virginia, Anodot made its Finovate debut at FinovateEurope 2022. At the event, the company demoed its Payments Monitoring Tool. The technology leverages AI to monitor and correlate payments activity and business performance. This enables Anodot to spot potential issues and provide users with actionable alerts and forecasts in real-time. Businesses use Anodot to monitor a wide range of operations from front end applications to APIs to payments. Anodot says it has helped companies cut the time-to-detection of revenue-critical issues by up to 80%.

Anodot has raised $64.5 million in funding from investors including Alicorn Venture Capital and Redline Capital. Also last month, Anodot announced a “long-term strategic partnership” with DevOps and FinOps services Automat-IT. The partnership is designed to help consumers maximize their deployments on Amazon Web Services (AWS). Over the summer, Anodot released its annual State of Cloud Cost survey. The report highlighted trends such as the rise of third-party solutions and the challenge of cloud cost transparency.


Photo by Timur Saglambilek