Finovate Alumni News

On Finovate.com

  • KeyBank Acquires HelloWallet from Morningstar.
  • Zopa Receives $41 Million Investment to Support Challenger Bank Launch.

Around the web

  • Scalable Capital wins Financial Innovation of the Year from the Online Personal Wealth Awards.
  • MaxMyInterest introduces 1.31% preferred rate courtesy of new partnership with UFB Direct.
  • SumUp announces availability in more than 1,500 retail locations throughout Europe.
  • Tuition.io Awarded ISO 27001 Certification.
  • Econiq models conversation behaviors of top-performing employees to enrich the omnichannel customer experience for banks and insurers.
  • OANDA teams up with QuantConnect to launch new algo trading portal.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

3 Steps to Take During the Countdown to GDPR and PSD2

3 Steps to Take During the Countdown to GDPR and PSD2

The run up to the General Data Protection Regulation (GDPR) and the second Payment Services Directive (PSD2) in Europe has created a few opportunities and multiple challenges for banks and fintechs alike. As banks scramble to understand the changes and adapt their policies, a handful of fintech companies has seized the opportunity, launching solutions to help banks comply with the new regulations. No matter if you’re a bank or a fintech, early preparation is key to success. Here are a few steps to take before the regulations hit:

Prepare your team

Communication is key to any large endeavor, and this is no exception. Take the time to brief members of your team; not only the ones whose jobs will be directly impacted by GDPR and PSD2 changes, but also those who have a less direct connection. Building a fundamental understanding of data security and an open API mindset into your company or bank’s culture can effect the passion and drive behind the adoption of new tools and innovations to comply with the new regulations.

Revamp consent disclosures

Under GDPR, companies can no longer have complicated, illegible terms and conditions. End users must be able to access these documents without difficulty and they must be presented in an easy-to-understand format. Because legal ramifications hinge on these documents, it is key to include all necessary elements to protect your company, bank, and employees.

Implement early

The earlier you implement changes, the more time you will have to adjust and adapt your policies (and re-adjust and re-adapt). You’ll be better off, as well. If you’re a fintech, get ahead of your competitors by offering a product that facilitates GDPR and PSD2 compliance. If you’re a bank, start shopping now for third-party solutions that span the scope of your needs and fit your existing model.

At FinDEVr London next month, NuCypher CEO MacLane Wilkison, along with the company’s CTO, Michael Egorov, will be leading a roundtable discussion titled Regulatory compliance and data protection in the era of GDPR and PSD2Check out the FinDEVr London website for the full agenda and information on how you can become involved in the discussion. Register today and save your spot.

Signicat Launches Mobile Authentication

Signicat Launches Mobile Authentication

Identity assurance provider Signicat added a new tool this week to help banks meet new PSD2 standards and reduce customer abandonment. The mobile authentication solution, MobileID, leverages the user’s device to offer fast onboarding while providing strong customer authentication and identity assurance.

MobileID’s multi-factor authentication offers a low-friction way for banks to get ahead of upcoming PSD2 compliance standards, which mandate that the consumer must authorize transactions over €30 with at least two-factor authentication. The new solution supplies three factors of authentication: the device (something the user has), a PIN (something the user knows), and a biometric fingerprint (something the user is).

“A speedy onboarding and application experience is a must for financial services providers who don’t want to lose 40% of their potential customers at this stage,” said Gunnar Nordseth, CEO, Signicat. “Keeping these customers means giving them the best experience possible when accessing services and authorizing transactions – MobileID gives customers that simple experience while meeting PSD2 requirements way ahead of these regulations being adopted.”

At FinovateEurope 2017, the company demonstrated Signicat Assure, which combines national e-identities, commercial e-identities, and multiple other methods that offer a fast way to verify the customer’s identity for onboarding. Signicat also showed off Signicat Sign, a digital signature solution that ensures the origin and integrity of the document while maintaining non-repudiation from the sender.

Earlier this month, the Norway-based company teamed up with Rabobank to launch a joint Digital Identity Service Provider branded as Rabo eBusiness. For more on Signicat, check out our overview of the company’s on-demand, digital identity verification service. Signicat was founded in 2007.

FinDEVr APIntelligence

Our first developers conference in the U.K. is next month. Join us for two days of developer-focused presentations, demonstrations, and conversations at FinDEVr 2017 London, June 12 and 13. Stop by our registration page today and save your spot.

On FinDEVr.com

  • Trulioo and the Regtech Revolution: How Smaller Teams Tackle the Compliance Challenge.
  • Inside BBVA’s Open API Marketplace

Alumni updates

  • NuCypher earns finalist spot in BBVA Open Talent 2017. Join NuCypher at FinDEVr London, Jun 12 & 13.
  • Expensify exceeds 35,000 global customers, adding Xero, HappyFresh, GoCardless, and Adroll as clients
  • Cisco and IBM team up on security.
  • Glenmede taps IHS Markit for data management.
  • Bank of Sydney replaces its digital banking platform with DigitalAccess from Fiserv.
  • eWise integrates its Aegis data aggregation platform into Backbase’s Open Banking Marketplace.
  • Xero Partners with Expensify for In-House Expense Management.
  • PYMNTS.com features The CardLinx Association’s success.
  • Xero expands online-invoice payment options in Xero for Australia.
  • Worldpay tests payments in virtual reality

Stay current on daily news from the fintech developer community! Follow FinDEVr on Twitter.

Finovate Alumni News

On Finovate.com

  • Signicat Launches Mobile Authentication.
  • 3 Steps to Take During the Countdown to GDPR and PSD2.

On FinDEVr.com

Around the web

  • NuCypher earns finalist spot in BBVA Open Talent 2017. Join NuCypher at FinDEVr London, Jun 12 & 13.
  • TSYS enables tokenization across its North American commercial card platforms.
  • Catholic Vantage Financial ($98M) hires Insuritas to deploy and manage their insurance agency solution.
  • AuthenticID enhances CatfishAIR Identity Platform to support real-time identity authorization for CNP transactions.
  • Vera announces support for multi-factor authentication solutions from Duo Security, RSA SecureID, and fellow Finovate alum, Twilio.
  • Amsterdam Trade Bank (ATB) to streamline banking, treasury, and finance operations in partnership with Misys.
  • Cisco and IBM team up on security.
  • Glenmede taps IHS Markit for data management.
  • GMC Software launches Business Partner Track for Partner Advantage Program
  • Expensify exceeds 35,000 global customers, adding Xero, HappyFresh, GoCardless, and Adroll as clients
  • Jumio announces expansion into new Shoreditch U.K. headquarters.
  • Steve Lewczyk joins Trizic as new Chief Revenue Officer.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

The Great Rewiring of Financial Services: Consumer Debt Collection

The Great Rewiring of Financial Services: Consumer Debt Collection

Perusing the hot financial services startups on AngelList today, I noticed Finovate alum TrueAccord (FS2015 link) in second place across more than 8,600 companies. TrueAccord’s core service, a digital-first approach to consumer debt collection, is a great example of the profound changes occurring all around us. Every transaction, every process, every customer interaction (and every job), is being rewired for the digital world.

Think about the typical non-digital collection process at large lenders and other merchants. A series of annoying calls that were both stressful for the recipient, who is often in the middle of some life crisis, and awkward for the financial institution, especially if they had an ongoing relationship with the customer outside the delinquent credit account. Both sides were easily riled, leading to combative communications that were the opposite of transparent, honest and collaborative. And really, it’s almost impossible to rationally assess repayment options on a phone call you are desperate to not have.

Compare that with the 3-step digital debt collection process (outlined below). Consumers receive a well-crafted email message inviting them to begin a dialogue to work together to solve the problem. While many recipients will avoid the emails, just as they avoid phone calls, and snail mail, those that are truly interested in resolution can review their options in the privacy of their own web browser (or phone), and select what works best for them.


Step 1: Email to delinquent customer with giant Resolve Now button

Step 2: Choose a repayment plan. Note the variety of choices with the amount “You Save” at the bottom for faster repayment.

Step 3: Make first payment via credit card or bank transfer


My take: Obviously, not everyone will respond to the kindler and gentler digital approach. Deadbeats and fraudsters are still deadbeats and fraudsters. And non-responders will continue to receive harshly worded voice messages from hardened collectors. But for the forgetful and/or the well-intended, laying out their options visually in a safe and neutral manner is a great improvement for the customer relationship, which will pay dividends over time.

Author: Jim Bruene is Founder & Senior Advisor to Finovate as well as
Principal of BUX Advisors, a financial services user-experience consultancy. 

Backbase and eWise Team Up

Backbase and eWise Team Up

Omni-channel banking provider Backbase and data aggregation company eWise have joined forces this week. The two veteran fintechs have formed a partnership that will offer Backbase bank clients access to eWise’s account aggregation technology via the Backbase Open Banking Marketplace.

Backbase’s Open Banking Marketplace, which launched in 2015, now hosts 53 fintech APIs which offer banks access to a range of services. The Backbase Open Banking Marketplace also helps banks ready themselves for EU PSD2 regulatory requirements.

Today’s launch of eWise’s Aegis in Backbase’s Marketplace gives end users a full picture of their financial well-being. The platform allows users to aggregate, manage, and share their financial account information from multiple banks and financial institutions. At FinovateAsia 2016, eWise showcased the Aegis API along with TrackWealth, the company’s personal digital wealth management tool for Singaporean investors.

In the press release, eWise CEO David Hamilton said, “Through integrating the eWise Aegis platform into the Open Banking Marketplace, we can further help financial institutions to transition to PSD2 and Open Banking and manage multiple financial data channels: Direct & In-Direct channels. The eWise Aegis platform offers a global approach to easily connect all of the users’ accounts.”

Founded in 2003, Backbase helps banks create a seamless customer experience for their end users. At FinovateEurope earlier this year, the company won Best of Show for demonstrating how its platform creates a personalized customer journey with a simplified interaction. Headquartered in Amsterdam, Backbase also has offices in Atlanta, London, and Singapore. Jouk Pleiter is CEO and cofounder.

eWise will be presenting at FinDEVr London next month as a part of London Tech Week. We interviewed the company’s CTO, Allan See, as a part of our FinDEVr Feature series. eWise has raised more than $26 million since it was founded in 2000. The company holds offices in Switzerland, the Philippines, the U.K., Australia, the U.S. and Singapore. Interested in seeing how eWise works from a developer’s point-of-view? Check out FinDEVr London and register today.

NetGuardians Raises More than $8 Million in Series C

NetGuardians Raises More than $8 Million in Series C

With an infusion of $8.7 (CHF 8.5) million in new capital, Swiss anti-fraud specialist NetGuardians now has more than $14 million in total funding. The Series C round was led by Swisscom Ventures and Freemont Management, and the company says the financing will help fuel the company’s “continued global expansion,” support additional investment in its anti-fraud platform, and add talent to the NetGuardians team.

“This collaboration with Swisscom represents recognition from a leader in this Swiss market,” NetGuardians’ Chief Operating Officer Raffael Maio said. “We are thrilled that they are recognizing our success and our potential. The investment will help us double the headcount in the coming 18 months.” Andreas Pages of Swisscom’s Business Unit Fintech highlighted NetGuardians’ technology as the kind of “agile and compelling software” that will improve risk mitigation for FIs. “Their highly innovative technology is changing the way to fight financial crime,” Pages said.

Pictured (left to right): NetGuardians Digital Marketing Manager Mine Fornerod and Regional Director for Asia, Eric Margaryan demonstrating FraudGuardian at FinovateAsia 2016.

Founded in 2007 and headquartered in Yverdon-les-Bains, Switzerland, NetGuardians made its Finovate debut at FinovateAsia in Hong Kong last fall.  At the conference, Digital Marketing Manager Mine Fornerod and Regional Director for Asia Eric Margaryan demonstrated FraudGuardian, a solution that leverages dynamic profiling, pattern-based intelligence, and predictive analytics to provide real-time fraud detection. For the demonstration, Fornerod and Margaryan set the scene of a risk manager who had received a violation alert from FraudGuardian via SMS, and then showed how the technology was able to track down the source of a series of fraudulent transactions. “Thanks to our ground-breaking, unique, holistic approach, you can actually correlate all these user behaviors and really identify the fraudsters with 100% reliability and prevent fraud in real-time,” Fornerod said.

Named to Planet Compliance’s inaugural RegTech Top 100 Power list this spring, NetGuardians partnered with Swiss academic institution, HEIG-VD to use machine learning and AI to build new, fraud-fighting technologies in February and, in January, announced that Keystone Bank in Nigeria would deploy its FraudGuardian technology. With FIs in more than 14 countries in Europe, Africa, Asia, and the Middle East, NetGuardians has gained 20 new clients and opened offices in Singapore and Kenya in the past year and a half.

FinDEVr Preview: Harborx Ltd

FinDEVr Preview: Harborx Ltd

FinDEVr Previews highlight companies presenting new developer tools, platforms, and integrations at FinDEVr London 2017, 12  & 13 June. Visit our registration page and save your spot today. 


Harborx Ltd
 will be presenting on the integration of traditional gaming features with FX infrastructure for the development of a flexible distributed mobile trading system via the actor pattern. The company leverages its ReactiveX API and the messaging protocol MQTT for frontend development and lightning speed price feed, respectively.

Why it’s a must-see

Harborx is a gaming-feature-rich financial trading app with crowdsourced trades and FX competitions. Through financial gamification, the use of microservice, event-based programming, ReactiveX and leveraged MQTT, the company has learned lessons that will be beneficial to everyone who strives to make fintech products attractive to consumers in today’s dynamic, fully-mobile and social environment.

http://www.youtube.com/watch?v=bGZh2G4Ewd4&feature=youtu.be


Check out more previews of upcoming FinDEVr London 2017 presentations. Visit our registration page to save your spot. 

FinDEVr Preview: aixigo AG

FinDEVr Preview: aixigo AG

FinDEVr Previews highlight companies presenting new developer tools, platforms, and integrations at FinDEVr London 2017, 12  & 13 June. Visit our registration page and save your spot today. 


aixigo
creates a business process for monitoring and rebalancing portfolios according to its investment guidelines. The company will show, live, how to use its portfolio management REST-API to develop a typical business process. This process identifies portfolios, rebalances them and creates orders in aixigo’s order management module.

Why it’s a must-see

With aixigo’s Digital Portfolio Management solution, high performance services for complex portfolio data are possible. It’s even possible to use aixigo’s services with human speech interactions or AI interactions. aixigo releases you from the burden of monolithic legacy solutions and offers a lightweight and flexible way to solve investment business needs.


Check out more previews of upcoming FinDEVr London 2017 presentations. Visit our registration page to save your spot.

SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process

SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process

What is SuperMoney? CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. “SuperMoney guides our users to loan offers that are in their best interest,” Lulic said at the beginning of the company’s FinovateSpring demo earlier this year.

And “best interest” is key. As the company’s Managing Partner Harry Langenberg pointed out, SuperMoney is taking the same approach to loan comparison that “won Google the search engine wars.” He explained, “rather than ranking results based on payout, Google’s algorithms presented results based on relevance. Similarly, we believe that by representing the best fiduciary interests of our borrowers, that SuperMoney will become the number one site that consumers trust when searching for a personal loan.”

Pictured: SuperMoney Managing Partner Harry Langenberg demonstrating the Supermoney loan offer comparison tool at FinovateSpring 2017.

Langenberg demonstrated how prospective borrowers enter some basic personal information (type of loan desired, the loan amount, credit score estimate, education level, employment status, home type and location, military status if any) at the SuperMoney website. “All of this data that we are collecting is matched against a database of attributes that we have for every one of our lenders,” Langenberg said. “That way we’re able to filter out any of the results that don’t necessarily match to their underwriting interests.”

Lenders on the platform do a “soft pull” so as not to impact the borrower’s credit score and in moments the borrower is presented with a set of prequalified and/or preapproved loan offers. “Users can easily compare their APRs, loan amounts, payments, even their total repayment costs, origination fees, and other details for the loan,” Lulic said. The platform enables borrowers to search from among the offers using a wide variety of criteria – such as payment-for-payment affordability – and each loan offer also features user reviews which Lulic said “provides a qualitative dimension that users can consider in their loan search.”

SuperMoney also hosts a wealth of personal financial information on topics ranging from auto insurance and business credit cards to tax planning and wealth management. The website features more than 11,000 expert and consumer advice columns and reviews. Expansion into other verticals beyond personal loans is also in the plans for the company. “We will soon be launching our auto loan offer engine, followed by our mortgage offer engine, and eventually our insurance offer engines,” Langenberg said. For now, the company is partnering with lenders to help them better serve customers they are not able to work with (“turn-downs”) by sending them to SuperMoney.

Company facts

  • Founded in 2013
  • Headquartered in Santa Ana, California
  • Published more than 2,000 expert reviews and more than 9,000 consumer reviews
  • Generated more than one million clicks for its partners

We caught up with the SuperMoney team briefly at FinovateSpring during rehearsals and followed up with a few questions for company CEO Miron Lulic. Here are his responses.

Finovate: What problem does your technology solve? 

Miron Lulic: Within the personal loan industry alone, there are literally hundreds of lenders to choose from and all of them are different.  You can go from lender to lender to lender, filling out applications to try and find your best option, but that’s a ton of effort. Lending aggregators popped up to solve this problem by ‘matching’ borrowers with lenders. But the dirty little secret behind most loan aggregation websites is that they run on a ping tree model.

Ping trees chuck borrowers down a lead delivery waterfall that attempts to sell the lead to the highest bidder. If the highest bidding buyer rejects the lead, the system attempts to sell to the next buyer with the borrower ultimately being sold to whoever will pay the most for that lead. This ping tree model works quite well for the aggregating site, as it’s rigged to produce the highest payouts. But as you could probably surmise, the “matches” produced by ping trees seldom connect consumers with the loans that are most financially beneficial to the borrowers themselves.

Finovate: How does your solution solve the problem better? 

Lulic: When consumers shop for an airline ticket they expect real offers in real-time.  Well, we’ve brought that great Kayak-like comparison shopping experience to financial services. Our Loan Offer Engine transparently allows consumers to submit a single, soft-pull loan application to all the leading online lenders and returns real loan offers back. SuperMoney users can transparently discover the best option based on their needs and that serve their best interest.

Finovate: Who are your primary customers? 

Lulic: SuperMoney is a two-sided marketplace platform with consumers looking for financial services on one end and financial service providers on the other. On the financial services side, we have a wide array of financial verticals represented in our publicly accessible reviews website. Within the personal loan offer engine, we are currently partnered with leading marketplace lenders, direct lenders, and banks. We aim to extend the platform to integrate credit unions and other players in the ecosystem not currently represented. 

Finovate: What in your background gave you the confidence to tackle this challenge? 

Lulic: Our founding team is the same founding team that launched Optima Tax Relief in 2011 and grew it from nothing to the #3 Fastest Growing Company In America according to Inc. Magazine’s 2015 ranking. We also co-founded another Finovate alum named LoanNow which is a direct lending business. Our experience there opened our eyes up to many of the challenges consumers and businesses face related to financial services online. 

Finovate: What are some upcoming initiatives from SuperMoney that we can look forward to over the next few months? 

Lulic: We are soon launching the same great loan offer engine experience in the auto lending vertical and aiming to follow that up soon after with a mortgage version. Our goal is to extend the framework we developed into all lending-related verticals initially, and then to other financial services where consumers can benefit from apples-to-apples comparisons and transparency. 

Finovate: Where do you see SuperMoney a year or two from now?

Lulic: Our goal is simple. To build the brand consumers think of first whenever they need a financial service. We aim to get there within two years. 


Miron Lulic (CEO) and Harry Langenberg (Managing Partner) demonstrating the Supermoney Loan Comparison Tool at FinovateSpring 2017.

Finovate Alumni News

On Finovate.com

  • NetGuardians Raises More than $8 Million in Series C.
  • SuperMoney Brings a Kayak-like UX to the Online Borrowing Experience.

On FinDEVr.com

  • Check out previews of upcoming FinDEVr London presentations:

Around the web

  • eWise integrates its Aegis data aggregation platform into Backbase’s Open Banking Marketplace.
  • TickSmith introduces new performance-tracking module, Marketplace Advanced Insights.
  • Bank of Sydney replaces its digital banking platform with DigitalAccess from Fiserv.
  • ProActive Budget launches Android app.
  • NF Innova named Market Leader in IDC MarketScape 2017 with iBanking Solution
  • NIIT Technologies appoints Sudhir Singh as CEO Designate
  • Signicat Launches MobileID to Satisfy PSD2 Requirements.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.