FinovateSpring 2025 Sneak Peek Series: Part 1

FinovateSpring 2025 Sneak Peek Series: Part 1

A look at the companies demoing at FinovateSpring in San Diego on May 7 – 9. Register today using this link and save 20%.

Cinareo Solutions

Cinareo is a SaaS solution designed for scenario-based capacity planning for both agents and support staff at a contact center, including financial analysis and recruitment and training planning.

Features

  • 50% time savings for workforce planners adopting cloud-based planning
  • 20% cost reduction while keeping high service levels and productivity
  • 25% improvement in service efficiency and customer satisfaction

Who’s it for?

Any financial institution with a contact center that has over 100 seats.

Covet

Covet transforms estate organization by consolidating financial, physical, and digital assets into a real-time estate summary—unlocking insights for advisors and financial institutions.

Features

  • Provides complete estate visibility across financial, physical, and digital assets
  • Automates estate documents that are generated and updated seamlessly
  • Delivers scalable, automated updates for assets and family changes

Who’s it for?

Financial advisors, wealth management firms, family offices, credit unions, investors, and individual clients seeking seamless estate organization, automated updates, and multigenerational insights.

Kaian

Kaian’s white-label solution helps banks and credit unions support customers and members.

Features

  • Supports bill payment challenges for customers and members
  • Rewards smart spending habits to improve financial behavior
  • Drives loyalty and increases lifetime value for banks and credit unions

Who’s it for?

Credit unions and community banks.

TAPP Engine

TAPP Engine bridges the gap between banking and wealth, helping financial institutions grow by embedding white-labeled investment solutions that enhance engagement, drive revenue, and strengthen loyalty.

Features

  • Delivers an intuitive design, educational resources, and accessibility
  • Provides access to self-directed, automated, and practice investing experiences
  • Offers institutional-grade connectivity with data-driven personalization

Who’s it for?

Credit unions, banks, fintechs, RIAs, independent broker dealers, and more.

Winnow

Winnow is an award-winning regulatory change management platform that allows customers to build customized state and federal compliance surveys.

Features

  • Pay-As-You-Go Surveys: Generate a-la-carte compliance surveys
  • Bills: View bills linked to relevant requirements and defined terms
  • Historical Surveys: Build compliance surveys based on a past date

Who’s it for?

Banks, credit unions, fintechs, lenders, and law firms.

Beyond the Demos: Why You Can’t Miss FinovateSpring 2025’s Content Sessions

Beyond the Demos: Why You Can’t Miss FinovateSpring 2025’s Content Sessions

At FinovateSpring 2025, taking place May 7 through 9, the excitement doesn’t end with the live demos on stage during the first two days of the conference. In addition to a star-studded keynote lineup and a full afternoon of topic-specific breakout sessions on Friday, attendees can look forward to a carefully curated selection of engaging panel discussions and executive briefings led by some of the sharpest minds in financial services and fintech.

Tickets for FinovateSpring are available now! Visit our registration page today and take advantage of early-bird savings.

Here’s a preview of what’s in store:

Beyond Financial Inclusion: How Can Banks Capture the Huge Growth Opportunity Offered by This New Customer Base?

In this panel, moderated by Jim Perry, Senior Strategist at Market Insights, the audience will discover how banks can move beyond traditional notions of financial inclusion and tap into the enormous growth potential of underserved markets. This session will explore strategies to authentically connect with and serve new customer segments.

AI-Driven Profitability in Financial Services: How Banks and Fintechs Are Unlocking New Revenue Streams and Cost Efficiencies

In this 90-minute session, which is hosted by VASS Intelegyz and moderated by Julie Muhn, Senior Research Analyst at Finovate, will showcase how AI can transform core financial operations, with real-world strategies for aligning AI with business goals and scaling from pilots to production. Practical, no-nonsense insights await.

Please note that this is an exclusive, invitation-only briefing for banks and financial institutions. If you are in that category and are interested in participating, please email [email protected].

Power Panel: Getting Beyond the Hype: How Can Financial Services Providers Harness AI, GenAI, and Agentic AI to Make or Save Money?

Moderated by Jason Henrichs, CEO at Alloy Labs, this session looks into AI in banking. It is everywhere— but how can banks and fintechs really turn it into profit? The panel will cut through the buzzwords to reveal how financial services providers can capitalize on AI’s real opportunities.

Analyst All Stars: How Financial Services Have Been Changed Forever

The Analyst All Stars Session is always one of the most popular sessions at the event! This year’s session features analysts from Cornerstone Advisors, Curinos, CCG Catalyst Consulting, and Fingerprint. The experts will bring their own, unique insights on the shifts redefining banking technology, digital content strategies, and customer onboarding.

The Coming Storm for Community Banks: How Can They Find a Path to Change and Compete in the New Digital World?

This executive briefing, moderated by Jason Henrichs, CEO at Alloy Labs, tackles how community banks can navigate digital disruption, adapt quickly, and carve out competitive advantages.

Power Panel: As Embedded Finance Expands Beyond Banking, How Can FIs Capture the Opportunity That Could Generate Over $100B in Revenue?

Moderated by Phil Goldfeder, CEO at American Fintech Council (AFC), this panel will explore how embedded finance is reshaping the industry—and what banks need to do now to get ahead of the curve.

Power Panel: As Fraud Threats Continue to Evolve, How Can All Players Collaborate to Safeguard Customer Assets and Company Reputations?

This power panel, which is moderated by Jas Randhawa, Managing Partner at StrategyBRIX, will look at how collaboration is key as fraud threats escalate. This session will explore how technologies like regtech, GenAI, and digital identity can help defend the financial ecosystem.

Power Panel: The CX Revolution: How Financial Services Providers Can Compete in a Hyper-Personalized World

This session, moderated by Tanvi Lal, Investor at Intuit Ventures, will explain how top financial brands are reinventing customer experience (CX) to meet consumers at their point of need—and what lessons they can steal from big tech.

Power Panel: Balancing the Balance Sheet: How Can Banks Win the Battle for Deposits?

Moderated by Mary Miklethun, Senior Vice President at U.S. Bank, this power panel will offer strategies for banks to win (and keep) customer funds in a competitive market in which deposits are under pressure.

Investor All Stars: Are We Going to See a Sustained Fintech Boom?

The Investor All Stars session is notoriously popular with fintechs looking to form and maintain relationships with venture capitalists, as well as banks interested in keeping tabs on funding and valuations. Moderated by Kris Cole, Managing Director at Prosek Partners, this session will offer insight into an investor’s perspective on what’s going on in fintech and banking.


Whether you’re looking to deepen your understanding of AI, explore new growth channels, or get ahead of trends like embedded finance and CX, these sessions offer invaluable opportunities to gain fresh insights and connect with industry leaders.

Secure your spot now and make the most of your FinovateSpring 2025 experience.

WSECU Invests in AKUVO to Modernize Collections and Credit Risk Management

WSECU Invests in AKUVO to Modernize Collections and Credit Risk Management
  • AKUVO secured a new investment from Washington State Employees Credit Union (WSECU), adding to its $13 million in previously raised funds.
  • The investment will help AKUVO expand its cloud-native collections and credit risk solutions, enhancing efficiency and customer experience for banks, credit unions, and fintechs.
  • The move signals growing interest in modernizing collections technology across the financial services industry amid economic uncertainty and evolving consumer behavior.

Digital collections and credit risk platform AKUVO landed a new round of funding today. The Pennsylvania-based company received an undisclosed amount from Washington State Employees Credit Union (WSECU), a $5.2 billion credit union based in Olympia, Washington.

While the amount of the funding was undisclosed, it adds to the $13 million AKUVO has received since it was founded in 2019. Among the company’s other investors are VyStar Credit Union, Curql, Reseda Group, and Coastal Federal Credit Union.

AKUVO offers collections software to help banks and fintechs collect and manage their debt portfolios. The company’s tools include a standalone virtual collector and a collections platform with automated call and text reminders. AKUVO’s technology helps increase collections efficiency, improve the customer experience, anticipate delinquencies, and offer insight into future credit decisions.

“Our partnership with AKUVO supports our mission to improve the financial wellbeing of our members and the communities we serve,” said WSECU COO Paul Kirkbride. “This investment reflects a commitment and confidence in AKUVO as a company and technology provider. We believe that AKUVO’s platform will help us enhance collections strategies, improve efficiency, and deliver exceptional member experiences. We are excited to further contribute to the company’s long-term vision through this investment.”

Today’s funding comes from WSECU’s holding company, One Washington Financial, which will join AKUVO’s Advisory Board.

“We are honored to welcome WSECU as they join six credit unions and CURQL as an investor in AKUVO,” said AKUVO Founder and CEO Jay Mossman. “The commitment to innovation and member service aligns perfectly with our goals, and we look forward to a successful partnership that drives positive outcomes for both organizations.”

This funding represents a significant vote of confidence in AKUVO’s role in the future of collections and credit risk management. As financial institutions continue to navigate economic uncertainty and evolving consumer behaviors, the demand for more intelligent, automated, and customer-friendly collections solutions is growing. AKUVO’s ability to combine emerging technologies like AI, natural language processing, and machine learning into its platform positions it as a key player helping banks and fintechs modernize their debt management strategies.

More broadly, the investment signals a growing trend among credit unions and banks to prioritize innovation in traditionally overlooked areas like collections. Instead of treating collections solely as a back-end operation, institutions are increasingly viewing it as a strategic function that can impact customer experience, operational efficiency, and risk mitigation. As economic uncertainty persists, platforms like AKUVO that enable early intervention, personalized outreach, and data-driven insights will become essential tools for financial institutions seeking to maintain strong portfolio health and deepen member and customer loyalty.


Photo by Allef Vinicius on Unsplash

Topicus Unveils Composable Banking Platform, Akkuro

Topicus Unveils Composable Banking Platform, Akkuro
  • Netherlands-based software platform company Topicus launched Akkuro, its composable banking platform.
  • The new offering combines multiple Topicus Finance solutions with capabilities from fellow Finovate Five Degrees, which Topicus acquired in 2023.
  • Topicus most recently demonstrated its technology on the Finovate stage at FinovateEurope 2023.

Software platform developer Topicus unveiled its latest solution this week. The company launched Akkuro, its composable banking platform, which leverages a wide variety of capabilities to enable banks and fintechs to build and deploy new financial solutions quickly, with greater flexibility and control.

Akkuro combines the functionality of multiple Topicus finance solutions with the deep capabilities of fellow Finovate alum Five Degrees, which Topicus acquired in 2023. The new offering consolidates Five Degrees’ Matrix CRM and Neo Core Banking products with Topicus finance solutions such as Fyndoo Lending to provide end-to-end financial experiences, as Topicus Finance CEO Clint van Haalen underscored in a statement.

“Akkuro allows us to orchestrate the entire banking lifecycle, from investments and core banking to CRM for banks and lending,” van Haalen said. “We’re merging decades of banking expertise with a relentless drive for innovation, delivering a unified platform that empowers financial institutions to build scalable, intuitive, and future-ready solutions.”

One of the biggest trends in digital transformation, composable banking gives financial institutions a way to create and deliver financial products and services faster, and with greater flexibility. Via embedded technologies, APIs, and third-party partnerships, the modularity of composable banking enables financial institutions to respond more quickly not only to new innovations and shifting customer preferences but also to changing regulatory guidelines and mandates.

Topicus made its Finovate debut at FinovateEurope 2014 in London. The company most recently appeared on the Finovate stage at FinovateEurope 2023, where it demonstrated its Fyndoo lending platform. Topicus acquired Five Degrees later that year. The company began 2025 by taking a stake in another Finovate alum, Asseco Poland, acquiring a 9.99% position in the IT solutions provider.

Topicus is headquartered in Deventer, the Netherlands.


Photo by Daan Rink

Fintech Rundown: A Rapid Review of Weekly News

Fintech Rundown: A Rapid Review of Weekly News

The news that both eToro and Klarna have put a temporary hold on their separate IPO plans tells you all you need to know about the level of concern over the new Trump Administration trade and tariff policy. Regardless of the next twists and turns in the stock market, Finovate’s Fintech Rundown will be here all week with the latest in fintech news and updates.


Payments

Bluefin boosts security, flexibility with addition of network tokenization to its ShieldConex Tokenization-as-a-Service and Orchestration platforms.

Indian payment orchestration platform Juspay raises $60 million in Series D funding.

Airwallex enables business to receive and hold funds in Israeli Shekels (ILS) via its Global Accounts and multi-currency wallet.

The Financial Stability Board (FSB) establishes Forum on Cross-Border Payments Data.

Flywire deepens collaboration with Ellucian to deploy software and payment solutions.

Blackhawk Network launches new, exclusive branded payment services to help brands build and fully capitalize on their gift card programs.

Investing

Apex Fintech Solutions forges multi-year strategic partnership with Google Cloud.

Daffy is using AI to reshape the future of charitable giving.

Apex Group acquires FTS Tech, a leading software provider for the private markets.

Fraud prevention

Brighter Consultancy and NTT DATA partner to bring an end-to-end financial crime offering to market.

Metro Bank leverages technology from Ask Silver to provide customers with instant scam detection.

Digital banking

Topicus launches composable banking platform, Akkuro.

Sparebanken Norge and Tietoevry announce strategic partnership.

Plinqit surpasses $3 billion in deposits, unveils new website.

BCU signs with Jack Henry to leverage its cloud-based platform to support its long-term growth and commitment to delivering strong member service.

Accounting

French accounting software company Pennylane locks in €75 million to help firms prepare for a migration to electronic invoicing.

Wealth management

Appli launches special pricing initiative for small Credit Unions.


Photo by Julius Silver

Bilt Selects FIS Premium Payback to Make it Easier to Redeem Points

Bilt Selects FIS Premium Payback to Make it Easier to Redeem Points
  • Bilt is partnering with FIS to integrate Premium Payback, enabling members to instantly redeem loyalty points at checkout without additional apps or sign-ups.
  • Bilt Rewards members can now use points earned from rent, dining, rideshare, and travel purchases for immediate savings at participating merchants.
  • FIS’s Premium Payback network, which supports 7,000+ card loyalty programs, helps drive customer engagement by increasing point redemption and boosting cardholder spending.

Loyalty platform Bilt has selected payment, banking, and investment systems provider FIS to allow users to redeem their points directly at the point of purchase.

Bilt is using FIS’ Premium Payback solution, an engagement tool that connects participating issuers with participating merchants to allow point redemption directly at the point of purchase. By adding the ability to redeem their points at the moment of their transaction, users benefit from immediate savings. Premium Payback displays offers at checkout to provide cardholders with instant gratification on their point usage. It does not require users to sign up for new services, download a special app, or anything else that adds friction.

Bilt Rewards was founded in 2021 to offer a loyalty rewards program and credit card that allows renters to earn points when they pay their rent, building credit with every payment. With no annual fee, the Bilt Mastercard credit card also allows cardholders to earn points on select dining experiences, rideshare purchases, and travel purchases. These points can be redeemed for travel, fitness classes, home decor, and even a down payment on a future home.

Bilt anticipates that, with Premium Payback, customers will be able to see their money work more effectively and instantly.

“We are constantly looking for ways to give our members more ways to redeem their points,” said Bilt Chief Strategy Officer Brandt Smallwood. “FIS’ Premium Payback network will allow Bilt Members to redeem their Bilt Points to save on their purchases with some of their favorite merchants in their neighborhood.”

FIS’s Premium Payback solution has thousands of financial institutions representing more than 7,000 card loyalty programs enrolled in its ecosystem. Of the customers enrolled in Premium Payback, 50% redeemed points two-plus times in one year, and 36% increased their spending.

“The current economy is significantly increasing the demand for loyalty programs that maximize the utility of money, but inadequate technology can complicate the experience cardholders have when redeeming loyalty points, hindering the efficient movement of money,” said FIS Head of Products and Services for Loyalty Mladen Vladic. “Credit and debit cards continue to play a leading role in the payment experience as money moves between banks, consumers, businesses and beyond in a complex, never-ending cycle. In the fight for customer loyalty, every payment card program is a vital opportunity to seize competitive advantage and drive growth. We’re proud that FIS Premium Payback can help our clients—like Bilt—accomplish these goals.”


 Photo courtesy Suzy Hazelwood via Pexels

Finovate Global Canada: Mitigating Currency Volatility, Earning Banking Licenses, and More!

Finovate Global Canada: Mitigating Currency Volatility, Earning Banking Licenses, and More!

This week’s edition of Finovate Global looks at recent fintech developments in Canada.


Float Unveils Float FX to Help Canadian Businesses Save on Currency Conversion Costs

Toronto, Ontario-based business finance platform Float unveiled a new solution for Canadian businesses this week. The new offering, Float FX, will enable Canadian companies to instantly convert funds at rates as much as 90% lower than with traditional banks. Float noted that the solution is part of the company’s broader goal to help support businesses that do business in the US as they navigate volatility in both currency markets and US trade policy.

“With the Canadian dollar under pressure and potential trade disruptions looming, we designed Float FX to give Canadian businesses an advantage when operating across the border,” Rob Khazzam, Co-Founder and CEO of Float, said. “Combined with offering high-yield interest on CAD and USD balances, Float provides material opportunities for companies to save on costs and protect margins—at a time when every dollar counts.”

Even before recent trade tensions with the US, businesses in Canada were facing significant challenges when it came to currency exchange. According to a recent survey—The Financial Outlook of SMBs in 2025—Float learned that more than half of the Canadian businesses queried said that they struggled to deal with high fees and poor exchange rates. In their report, Float pointed to legacy banking infrastructure and inefficient processes as the culprit, noting that many companies continued to patronize financial institutions that required time-consuming in-person visits and manual reviews, or long settlement times. This leaves businesses with exposure to fluctuations in potentially volatile exchange rates, as well as increasing their vulnerability to hidden fees.

Float FX will offer fees of 0.25% all-in, a figure that is up to 90% lower than that offered by Canadian banks. Companies will also benefit from seamless, built-in currency conversion within the Float platform, enabling them to convert, hold, and spend USD in a single location.

With more than 4,000 Canadian companies as customers, Float offers a business finance platform that helps businesses spend, save, and scale. Founded in 2019, the company provides corporate cards, automated expense management, next-day billpay, high-yield accounts, and more.

Float began the year securing $70 million CAD in Series B financing in a round led by Growth Equity at Goldman Sachs Alternatives. OMERS Ventures, FJ Labs, Garage Capital, and Teralys also participated in the investment. The funding brought the company’s total funding to more than $120 million CAD in the past year. Float has used the capital to expand its product offerings and recruit talent.


Banco Santander, Kraken Secure Key Canadian Approvals to Fuel Expansion

Canadian regulators are in a “yes” mood of late when it comes to helping fintechs expand operations in the country. This week we learned that Banco Santander has secured a Canadian banking license as part of the financial institution’s effort to grow its footprint in the Americas. Also this week, crypto exchange Kraken reported that it had obtained a Restricted Dealer registration from the Ontario Securities Commission (OSC).

First up, Banco Santander. The Office of the Superintendent of Financial Institutions (OSFI), Canada’s banking regulator, authorized Banco Santander’s Santander Consumer Bank to begin operations in March. Banco Santander has been active in the Canadian market since acquiring car financing company Carfinco Financial Group in 2014. The firm applied for a Schedule II banking license in 2019, which allows subsidiaries of foreign banks to offer financial services including deposits, lending, wealth management, and credit cards. Santander Consumer Bank was incorporated as a federally regulated financial institution in 2024 by Canada’s Minister of Finance, with OSFI approval being the final step.

Second, cryptocurrency exchange Kraken has secured a Restricted Dealer registration in Canada that will enable the firm to better serve its customers in the country. As part of the announcement, the exchange announced that it would offer free Interac e-Transfer deposits to all of its Canadian clients.

“This achievement marks the culmination of a rigorous pre-registration undertaking (PRU) process, during which Kraken consistently enhanced its governance, security, and compliance protocols to meet the highest industry standards,” the Kraken blog stated this week. “As a result, our Canadian clients now benefit from a solid regulatory foundation, ensuring access to some of the most innovative and secure crypto products in the local ecosystem under the supervision of the Ontario Securities Commission (OSC).”

In addition to securing its restricted dealer registration, Kraken also announced the appointment of Cynthia Del Pozo as the company’s new Canadian General Manager. With nearly 15 years of experience in corporate development, operations, and fintech consulting, Del Pozo will guide an operation that has grown significantly in recent years, including surpassing $2 billion CAD in combined client assets under custody and a doubling of both team size and the number of monthly transacting users during the PRU process.

“Canada is at a turning point for crypto adoption, with a growing number of investors and institutions recognizing digital assets as a vital part of the financial future,” Del Pozo said in a statement. “The Restricted Dealer registration is a testament to the high bar Kraken has always set for consumer protection, client service, and robust security.”

Founded in 2011, Kraken enables more than 10 million traders and investors to buy and sell more than 200 digital assets and six different national currencies including USD, GBP, EUR, CAD, CHF, and AUD on its platform. David Ripley and Arjun Sethi are co-CEOs.


Meet Finovate’s Newest Canadian Alums!

Over the past year, Finovate has been proud to host a handful of innovative fintechs headquartered in Canada. Below is a look at four firms, all Canada-based, that have demonstrated their fintech innovations live on the Finovate stage of late.

PromoComply – Montreal, Quebec – FEU 2025: Offers technology that automates compliance for financial promotions, reducing legal risks, and enhancing transparency for consumers in real time.

TRIYO – Toronto, Ontario – FS 2024: Offers a work intelligence platform that integrates with existing systems, processes, and workflows to bring visibility to high-value processes across financial services.

Brim Financial – Toronto, Ontario – FF2024: Works with financial institutions, fintechs, and brands to enable them to offer their customers an end-to-end credit card and payments platform.

ZayZoon – Calgary, Alberta – FF2024: Offers an embedded Earned Wage Access (EWA) solution to enable small and mid-sized businesses to offer EWA directly from their own platforms.

Next month at FinovateSpring, we’re happy to introduce our audience to one more Canadian fintech, Cinareo Solutions (Toronto). For more about our upcoming FinovateSpring conference, visit our FinovateSpring hub today!


Here is our look at fintech innovation around the world.

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

  • Laybuy by Klarna relaunched in New Zealand this week.
  • Aspire subsidiary ASG2 secured a Capital Markets Services License (CMS) from the Monetary Authority of Singapore (MAS).
  • Australian digital payment provider Fat Zebra acquired SecurePay from the Australia Post.

Photo by Luis Ruiz

Streamly Snapshot: The Power of Data Visualization Driven by AI

Streamly Snapshot: The Power of Data Visualization Driven by AI

In today’s data-saturated world, the ability to visualize information in a meaningful way is no longer just a nice-to-have—it’s a competitive advantage. Financial institutions, fintechs, and large enterprises are increasingly turning to AI-driven data visualization tools to unlock insights, improve decision-making, and streamline operations.

In a recent conversation on Streamly, Plotly European Sales Director Andy Wisbey shared how organizations can harness the full power of their data using advanced visualization tools. The discussion touched on common pain points financial institutions face when scaling AI, as well as the benefits of enabling cross-functional teams to explore and communicate data insights more effectively.

“What we’ve seen over the last few years is really a move towards more things like GenAI, where perhaps with large language models we’re doing more analysis around predictive analytics. So, we’re trying to predict where the market might go if certain conditions are met. And that really is going to encompass both structured and unstructured data.”

Plotly, best known for its open-source graphing libraries and enterprise-grade data visualization platform Dash, helps organizations turn complex datasets into accessible visual insights. With its low-code capabilities, Dash enables data scientists and business analysts to build powerful, interactive dashboards using Python without needing to rely on front-end developers. Dash Enterprise supports secure, scalable deployments across large teams, making it a popular choice for banks, insurance firms, and governments.

Andy Wisbey brings nearly two decades of experience in enterprise software sales and has a deep understanding of the challenges financial institutions face when trying to operationalize AI. At Plotly, Wisbey focuses on helping clients across Europe use Dash Enterprise to enhance their data storytelling, improve regulatory compliance, and drive innovation. His passion lies in helping organizations bridge the gap between technical teams and business stakeholders through effective data visualization.


Photo courtesy Cottonbro via Pexels

Zempler Bank Teams Up with Wise Platform to Launch its Outbound Payments Service

  • Money movement innovator Wise Platform has partnered with UK-based digital bank Zempler Bank.
  • The partnership will enable Zempler Bank to launch a new Outbound International Payments service that will allow its customers to make international payments in both USD and EUR.
  • Wise has 16 million individual and business users around the world. The London-based company made its Finovate debut at FinovateEurope 2013.

Wise Platform has partnered with UK-based digital bank Zempler Bank, which helps small businesses, startups, entrepreneurs, and individual customers do business globally. Courtesy of the partnership, Zempler Bank will launch a new Outbound International Payments service that will empower more than 500,000 Zempler customers to send payments internationally in both USD and EUR directly within the Zempler app.

The integration will give Zempler customers fast, secure international payments when sending money to USD accounts in the US and when sending funds to EUR accounts inside the SEPA region. The integration will also provide transparent pricing and no hidden fees; Wise relies on the mid-market exchange rate without mark-up. Lastly, all transactions are handled within the Zempler app—though a desktop-based online banking version of the technology is expected to be available soon.

“We know that the launch of Outbound International Payments will be a popular benefit for many of our customers, particularly the ambitious small businesses looking to develop relationships with overseas suppliers and partners,” Zempler Bank CEO Rich Wagner said.

The partnership comes as small businesses face significant barriers to global expansion. One of the challenges is the complexity and cost of cross-border banking. Based on a survey commissioned by Wise from international research firm Edgar, Dunn & Company (EDC), small businesses in the UK sent more than £485 billion overseas last year, with the amount expected to grow to nearly £530 billion in 2025. Yet, at the same time, small businesses are expected to lose more than £5 billion in hidden fees this year alone.

“We understand that even the smallest businesses might want or need to work internationally, whether that’s importing a key product or component or outsourcing a task to an overseas expert,” Wagner added. “Many of our business customers are already using Wise, so it was a natural choice to partner with them to integrate that familiar functionality within our own simple-to-use banking app.”

Making its Finovate debut in 2013 as TransferWise, the company rebranded to Wise ten years later. Today, the UK-based firm offers an account that individuals and businesses can use to hold more than 50 different currencies, transfer funds between countries, and spend money overseas. Co-founded by Kristo Käärmann and Taavet Hinrikus and launched in 2011, Wise currently boasts 16 million users around the world. The company processes £9 billion in cross-border transactions every month, saving consumers £1.5 billion a year.

Wise’s partnership news comes as the company announces the opening of a new, larger office in Singapore. The new office comes as Wise notes that its Singapore team has doubled since 2022. Additionally, Wise’s local customer base in the region grew by 30% last financial year.

“Singapore is a cornerstone of our operations in Asia Pacific, and this new office is a key milestone in strengthening our regional presence,” Shrawan Saraogi, Singapore CEO and APAC Head of Expansion at Wise, said. “It reflects our continued investment in the country’s fintech ecosystem and our mission to provide the best way to move and manage money globally.”


Photo by Jean van der Meulen

Plaid’s $575 Million Round Signals Strength Despite Valuation Drop and Delayed IPO

  • Plaid raised $575 million in a down round valuing the company at $6.1 billion, which is less than half its 2021 valuation.
  • The funding will support employee restricted stock units tax obligations and provide internal liquidity.
  • Plaid’s delayed IPO likely reflects US open banking uncertainty, as the CFPB finalizes its data access rule. Waiting for regulatory clarity and consumer awareness could position Plaid for a stronger public debut down the road.

Financial data network Plaid announced it has brought in $575 million in a round led by new investor Franklin Templeton, with existing investors NEA and Ribbit Capital, as well as new investors BlackRock and Fidelity, also contributing.

The Venture Round is a sale of common stock; Plaid has directly issued the new shares to raise capital. In a company blog post announcement, Plaid CEO and Co-Founder Zach Perret said that the funds will be used “to address employee tax withholding obligations related to the conversion of expiring restricted stock units (RSUs) to shares, and to offer some liquidity to our current team.”

While today’s funds increase Plaid’s total funding to $1.3 billion, the round revealed a decreased valuation for the California-based fintech. Once valued at $13.4 billion during fintech’s brief hype days of 2021, Plaid’s valuation is currently less than half that, at $6.1 billion.

In explaining the significant gap in valuation to the Financial Times, Perret said, “In 2025, tech multiples have massively compressed between the time that we raised last and today. What I will say is that the fundamentals of the business underneath are dramatically stronger than they were in 2021. Revenue is much higher.”

Plaid’s $575 million comes at a time of growth for the company. Not only did the fintech expand its product suite, but it also saw an increase in organizations building with its account connection tools. In 2024, Plaid boasted positive operating margins, saw a revenue increase of more than 25%, and experienced an increase in both the number companies and markets it serves. As a result, more than 1 in 2 Americans have used Plaid.

​If you are wondering when Plaid plans to IPO, you’re not alone. A company spokesperson told TechCrunch that Plaid will not go public this year, but it plans to continue tracking towards a public listing. “An IPO is certainly a part of the longer-term plan. We have not attached a specific timeline to it,” Perret told the Financial Times. “As I’ve said in the past, it will not be this year.”

Plaid’s decision to hold off on an IPO may also be a strategic move given the evolving state of open banking in the US. Unlike regions such as the UK and EU, where open banking is well-established and governed by clear regulatory frameworks such as PSD2, the US market remains in flux. The Consumer Financial Protection Bureau (CFPB) is currently working toward finalizing its proposed Personal Financial Data Rights rule under Section 1033 of the Dodd-Frank Act, but the lack of formalized standards has created uncertainty for data aggregators like Plaid.

By delaying its public debut, Plaid may be seeking to ride out regulatory headwinds and position itself on more solid ground once clearer guidelines are in place. In addition to regulatory clarity, Plaid may also benefit from a recognition and understanding from mainstream consumers, many of whom have never heard the term “open banking.” Once regulations go into effect, banks will slowly begin in educate consumers on the benefits of open banking, and the concept of the value that Plaid brings will come to light. This regulatory clarity, combined with consumer understanding, could improve investor confidence and support a stronger valuation when the company ultimately decides to go public.


Image courtesy David Clarke via Unsplash


SumUp Introduces Suite of New Solutions to Address Merchant Pain Points

SumUp Introduces Suite of New Solutions to Address Merchant Pain Points
  • SumUp announced the launch of a wide range of new products and solutions at its annual event this week.
  • The new offerings include a proprietary Tap to Pay on Android solution, an upgraded Business Account, as well as enhancements to its point of sale solution.
  • London-based SumUp won Best of Show in its Finovate debut at FinovateEurope 2013.

Ecommerce and payments platform SumUp took the occasion of its annual Beacon event to announce the launch of a range of new products designed to address a variety of merchant pain points. These solutions include an in-house Tap to Pay solution for Android, and a number of new features to its platform designed to help merchants of all sizes improve cash flow, efficiency, and customer engagement as they scale.

“Each of the products we launched demonstrates how the SumUp product ecosystem has grown to cover the critical needs of businesses at each stage of operations, from micro businesses to established ones with complex operations and many employees,” SumUp Chief Product Officer Anna Kuriakose said. “We believe that SumUp’s integrated ecosystem—which brings together the different aspects of running a business—is incomparable in the value it delivers to our customers.”

SumUp’s Tap to Pay on Android enables merchants to accept contactless payments directly from the thousands of phone brands and models that are not iPhones. The size and variety of the Android market, relative to iOS, has given Android a larger market share in EU countries in particular. SumUp’s proprietary Tap to Pay solution will provide a faster, more streamlined, and more reliable experience for merchants and consumers who have opted for Android. Further, SumUp’s solution features enhanced card detection, PIN entry to boost security at checkout, and delivers higher transaction success rates thanks to SumUp’s payment infrastructure and the absence of upfront costs.

Tap to Pay is currently active in Europe and Brazil. The company plans to introduce the technology in Chile, Colombia, Peru, the US, and Australia “soon.”

SumUp also unveiled a handful of new tools for merchants. These include enhancements to its SumUp Business Account. With SumUp’s new Business Account Plus, merchants will benefit from new features for multiple balances, as well as the ability to issue and track several cards and bulk transfers. The new Plus accounts are slated to go live across core markets later this month.

Additionally, SumUp introduced an upgrade to its Point of Sale solution called POS Plus. Designed with retailers such as restaurants and beauty salons in mind, POS Plus offers features such as PIN-based employee profiles, one-tap promotions, kitchen order management, and the ability to flag out-of-stock items. POS Plus is expected to be introduced to select EU markets in April.

Along with these new solutions, SumUp also announced the release of its new Solo Lite card reader, a new Kitchen Display System (KDS) to help streamline restaurant operations, and more.

Founded in 2012, SumUp won Best of Show in its Finovate debut at FinovateEurope 2013 in London. In the years since then, the UK-based fintech has become the partner of more than four million merchants in 36 markets around the world. With 3,000+ employees in 20 offices globally, SumUp offers payment acceptance solutions, tools to help merchants better manage and save money, and innovative technologies to enhance order management and sales. Co-Founder Daniel Klein is SumUp’s CEO.

Most recently, SumUp announced a partnership with FreedomPay to provide retail and hospitality businesses with a payment system with offline capabilities—including for remote merchants. The system will also feature the ability to access a payment processing service from a single provider, regardless of location.

“At SumUp, we are dedicated to empowering merchants with payment solutions that are as straightforward as they are secure,” SumUp Commercial Lead Joey Oliver explained. “With FreedomPay as our partner, we’re advancing our commitment to making top-tier payment technology accessible and effective for every business.”


Photo by Ivan Samkov

The Streams of FinovateSpring: AI, Banking, CX, Payments, and Lending

The Streams of FinovateSpring: AI, Banking, CX, Payments, and Lending

This year’s FinovateSpring conference in San Diego (May 7 through May 9) will feature six separate streams that will enable attendees to participate in deep-dives and extended conversations about some of the most dynamic areas of fintech and financial services.

From AI, customer experience, and open banking to innovations in lending and payments, our stream sessions will help professionals in fintech and financial services take better advantage of the trends that are driving innovation in our industry.

Tickets for FinovateSpring are available now! Visit our registration page today and take advantage of early-bird savings!


Artificial Intelligence

This stream will feature a fireside chat on the real use cases for AI in banking and financial services. Theodora Lau of Unconventional Ventures and Arvind Ayyala of Geodesic Investments will discuss how smart players are using AI to solve real pain points for their businesses and their customers.

This stream will also feature a Power Panel on how financial institutions can better leverage generative AI. This panel, moderated by Lau, will include insights from Chad Smith of Better.com, Alisa Rusanoff of Crescendo Asset Management, and Tamara Zaichkowsky of Acrisure.

Customer Experience

The Customer Experience stream will include a keynote address from Sean Albertson, Founder and CEO of CX4ROCKS on the battle for customer trust and ways that banks can make every department responsible for customer experience. The Customer Experience stream will also feature a Special Address from Kyle Mack, CEO and Co-Founder, Middesk.

The Customer Experience Power Panel will examine how financial institutions can deliver outstanding omni-channel CX and move away from a siloed approach to blend human and digital CX. This panel will include Kaushal Pandia of U.S. Bank and Glenn Borok of Jump Capital. Beyond the Arc CEO Steven Ramirez will moderate.

Future Banking

The Future Banking stream will feature a keynote address from Tiffani Montez, Principal Analyst, Insider Intelligence, on “The Bank of 2030: How to move from a product-centric design to life-stage banking and compete with big tech companies that are already experience-led.”

Shining a spotlight on the issue of bank modernization, this Power Panel will examine how banks can modernize their tech estates to be fit for the digital future. The panelists will discuss the key questions—and answers—around technology, cloud, business and operational models, risk, talent, and culture. Moderated by JT Thykattil, VP & Research Director, Forrester Research, the panel will include Aditya Vikram Singh of Capital One and Katie Quilligan of BankTech Ventures.

Future Lending

The Future Lending stream will include a keynote address on capturing the opportunity of SME lending and how financial institutions can successfully engage this market.

The Future Lending stream will also feature a Power Panel on the rise of embedded lending. The panelists will discuss how embedded lending is moving beyond Buy Now, Pay Later and discuss ways financial institutions can participate in the growing ecommerce trend. The panel will include Diksha Gera of Bloomberg Intelligence, Ibrahim Al Suwaidi of DCM, Jamie Twiss of Beforepay, and Rob Seidman of U.S. Bank Avvance.

Future Payments

The Future Payments stream will include a keynote address from Lindsay Lehr, Managing Director, Payments and Commerce Market Intelligence (PCMI), titled, “Are Real-Time Payments Ready to Take Off?” Lehr’s address will answer the question “is faster always better?” and look at the challenges involved when building products on top of RTP and FedNow rails.

The Future Payments stream will also feature a Special Address: “Navigating Regulation Uncertainty While Gearing Up for Growth.” Patrick Dix, Vice President, Client & Association Engagement, SHAZAM, will share his insights on this topic and the importance of “picking the right payments partner.”

Moderated by Rutger van Faassen of InformationBanker, the Future Payments Power Panel will discuss how new technologies, new competitors, new business models, and embedded payments will shape the future of the payments market. Sharing their insights will be Ipsita Basu of Shopify, Jim Colassano of The Clearing House, and June Yuan of Wise Platform.

Open Banking

Our Open Banking stream features a keynote address on the future of open banking, a deep dive into Rule 1033, and a look at how open data will impact the US banking industry.

The Open Banking stream will also include a Power Panel on compelling use cases for open banking in the US and what financial institutions in the US can learn from the success of open banking in the rest of the world. Joining the Power Panel will be Nirvikar Jain of Woodside Capital Partners.


Photo by Pixabay