What is the ROI of banking innovation?
An executive on the front lines of product development at a major financial institution recently asked me this question:
How can I prove that innovation really matters to the bottom line?
I've been a "product guy" my whole career so I take it for granted that "building a better mousetrap" eventually trickles down to a boost to the bottom line. That worked at Microsoft, Apple and Caterpillar (my first job).
But they are manufacturing companies. That better mousetrap, be it Win95, the iPod, or a D10 tractor, brought in direct, usually profitable, revenues.
It's harder if you are a retailer. If the Gap spends a million dollars to improve search and discovery on its website, will it really sell enough extra jeans and sweaters to make the investment back, let alone earn an acceptable return?
Banks are both retailers (branch and online) and manufacturers (checking accounts, loans). But today, the…
Cash is Still King at PayNearMe
Alumni News — Week of May 23, 2011
Aptys Solutions
Aptys Solutions signed with Banker's Bank, a top check depositor with the Federal Reserve Link
Backbase
Backbase to host webinar on how to use social media in financial services Link
Betterment
Betterment announced a growth of over $10M under management and over 4000 customers in first year Link Betterment celebrated its first birthday Link
Bill.com
Bill.com is working to improve its mobile offering for small and midsized businesses Link
Boku
Mobile Entertainment explained how Boku will revolutionize pay-by-mobile for digital goods Link
Capital Access Network
CNBC explained how Capital Access Network solves the need to use financial creativity Link
Credit Karma
WiseBread Blog interviewed Credit Karma CEO Link
doxo
doxo's first fan video was posted online Link Oregon employees were the first to give its members doxo's online file cabinet Link TechFlash highlighted the benefits of using doxo to achieve paperless business Link 2Minute Finance interviewed doxo at…
Launching: BillGuard’s “Anti-virus for Credit Cards”
Fintech made a good showing at TechCrunch's semi-annual Disrupt conference in NYC. Of 32 startups that launched on stage, three were financial-related:
Spenz: A mobile PFM (Disrupt demo) InvoiceASAP: A mobile invoicing app with accounting integration (Disrupt demo) BillGuard: A transaction-monitoring service (Disrupt demo)And both InvoiceASAP and BillGuard (discussed below) were selected to come back on the third day and compete, along with four other startups, for the top prize in front of an all-star panel of judges. The judges selected BillGuard runner-up behind GetAround, a clever peer-to-peer car rental service which wowed the crowd, also taking home the People's Choice award. _____________________________________________________________________________
BillGuard overview
_____________________________________________________________________________
The TechCrunch judges and analysts went gaga over BillGuard. Everyone wanted to use the service, and most wanted to invest in the company.
However, the company recently landed a $3 million Series…
Spend Grow Give: TILE Financial’s New Learning Environment
New Online Banking Report Published: Creating Fee-Based Online & Mobile Banking Services
The scariest thing about being a banking industry analyst, besides boring your family & friends, is looking back at the advice you handed out 5, 10 or even 15 years ago. While I've had my share of hits and misses, one thing I've been particularly adamant about, is the need to create fee-based online financial services. Sadly, this is one that's been completely ignored so far (see note 1).
If U.S. financial institutions had charged an average of $1 per month per user (note 2) over the past decade, it would have generated $10+ billion in incremental profits, much of which would have been reinvested into the channel.
Had that happened, we'd already have:
Ironclad security Highly personalized 2-way alerts & messaging Integrated PFM and credit monitoring Responsive online/email customer service Killer mobile banking and iPad apps And much moreBut what matters now is where…
Alumni News — Week of May 16, 2011
BrightScope
BrightScope announced the top 10 commodities funds held in America's 401k plans Link
Frazier & Deeter, FD Alliance, BrightScope and SignatureFD conducted a national webinar on BrightScope's tool that rates employee benefit plans. Link
ClairMail
Intuit Intuit reported an increase of internet banking users by 9% and bill pay users by 23% Link iPay Technologies iPay Technologies reached 1 Million users of its P2P electronic payment service, with almost 8 million payments processed to date Link Kapitall Kapitall implemented an alert system for current news on stocks and funds. These new alerts…
FinovateFall: Last Chance to Save $300 on Sep. 20-21 Event
Thanks to everyone who made FinovateSpring a success just a week ago (my Twitter transcript here). But innovation doesn't stand still, so we are already collecting applications and selling tickets for FinovateFall in New York City.
In fact, if you want to save on your fall ticket, register by the end of the day Friday (May 20) to receive $300 off regular ticket prices. Based on early results, it could be the biggest Finovate yet.
Last year, the conference expanded to two days (selling out 3 weeks in advance) and the audience loved it. Once again, each day will be packed with our unique blend of short, fast-paced onstage demos (no slides allowed) and intimate networking time with top executives from the demoing companies. With each company receiving just 7 minutes onstage, FinovateFall is the only place to see dozens of fintech innovations in such…
FinovateFall: Last Chance to Save $300 on Sep. 20-21 Event
Thanks to everyone who made FinovateSpring a success just a week ago (my Twitter transcript here). But innovation doesn't stand still, so we are already collecting applications and selling tickets for FinovateFall in New York City.
In fact, if you want to save on your fall ticket, register by the end of the day Friday (May 20) to receive $300 off regular ticket prices. Based on early results, it could be the biggest Finovate yet.
Last year, the conference expanded to two days (selling out three weeks in advance) and the audience loved it. Once again, each day will be packed with our unique blend of short, fast-paced onstage demos (no slides allowed) and intimate networking time with top executives from the demoing companies. With each company receiving just seven minutes onstage, FinovateFall is the only place to see dozens of fintech innovations in such…
Zong: A Payments Company Name to Remember
Editor's note: This guest post was written by Daniel Thomas, a 25-year veteran of the financial services industry and a principal consultant with Mindful Insights LLC. He's been involved in strategy and product development for Online Resources Corporation, ARINC, and TeleCheck. He recently authored a report on merchant-funded in-statement rewards for Online Banking Report.
-------------------------------
Admittedly, my online game prowess is more closely aligned with Pong and Donkey Kong than the latest complex and socially intricate diversions. Back in the day, computer games garnered only a single payment transaction: when it was actually purchased. But today, in order to reach the next level, buy virtual pets or beat your opponent a half a world away, a player/avatar/consumer will typically transact multiple times per month in order to buy Facebook credits or other virtual currency (cash, coins, gems, etc.).
These transactions can often occur in the heat of…
Finovate Spring 2011 Live Twitter Transcript
The entries are in reverse chronological order.
PayNearMe also demoing multiple bill payment at 7-eleven and finally international remittance via Ria; great role play on stage! PayNearMe demoing three obligations paid via a cash transaction at the 7-eleven store; first a Progreso Financiero payday loan pmt Corduro demoing a use-case where a non-profit can take donations/payments on-the-go; launching today MobilizeYourArmy.com Corduro "Square meets Paypal meets your wallet" mobile payments solution Launching OpenCuro network today, so that the codes can be generated from within a bank's secure site OpenCuro launching new online payment system with increased privacy & security; uses one-time random alpha-numeric code Ideon also launching system for FI to create new value-added CDs, speeds time-to-market "minutes, not months" Ideon launching Choice Savings, a certificate of deposit sales system where user can create a…