Almost 90% of Klarna Staff Use Kiki The Company’s Internal AI

Almost 90% of Klarna Staff Use Kiki The Company’s Internal AI
  • Klarna announced that 87% of its staff use its Generative AI engine, Kiki in their daily work activities.
  • Kiki was launched in June 2023 and uses OpenAI’s Large Language Models.
  • Kiki generates responses within one to five seconds and offers answers that are dependent on the user’s role and other context.

Global payments network and shopping platform Klarna announced today that 87% of its staff use Generative AI to complete their daily work activities. The employees are using Kiki, Klarna’s internal AI assistant.

Klarna launched Kiki in June of 2023, leveraging OpenAI’s Large Language Models (LLMs). Since it was released, Kiki has responded to more than 250,000 inquiries, which equates to roughly 2,000 inquiries per day. Today, more than 85% of all Klarna employees use Kiki. 

“We push everyone to test, test, test and explore,” said Klarna CEO and Co-founder Sebastian Siemiatkowski. “As Klarna continues to discover applications for OpenAI’s tech, there’s the potential to take the business to new heights. We’re aimed at achieving a new level of employee empowerment, enhancing both our team’s performance and the customer experience.”

Overall, Kiki helps manage and distribute internal knowledge at Klarna, which helps to maintain a transparent culture. The AI assistant, which generates responses within one to five seconds, offers answers that are dependent on the user’s role and other context.

How do Klarna staff use Kiki? Employees can use the AI assistant to not only fetch information, but also to solve issues independently. For example, the company’s communications team uses the engine to evaluate whether press articles written about Klarna are positive or negative. The company’s lawyers use the tool to draft common types of contracts. “The big law firms have had a really great business just from providing templates for common types of contract. But ChatGPT is even better than a template because you can create something quite bespoke,” said Klarna Senior Managing Legal Counsel Selma Bogren.

Klarna also uses GenAI for external customer communications. The company states that, after one month, the AI customer service assistant handled 2.3 million conversations, equivalent to two-thirds of Klarna’s customer service chats.

The announcement comes as OpenAI, which powers Kiki, unveiled GPT-4o, the latest iteration of its GenAI chatbot. The new version is faster, has improved its non-English language text, and accepts input of any combination of text, audio, and images, while generating any combination of text, audio, and image outputs. “Because GPT-4o is our first model combining all of these modalities, we are still just scratching the surface of exploring what the model can do and its limitations,” states OpenAI’s announcement page.


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N-iX Enhances Partnership with Mitek

N-iX Enhances Partnership with Mitek

Software solutions and engineering firm N-iX announced today it has enhanced its partnership with digital identity verification tools company Mitek Systems. Under the agreement, N-iX has tapped Mitek to enhance its digital identity verification and fraud prevention efforts.

Specifically, N-iX will leverage the Mitek Verified Identity Platform (MiVIP), a tool that allows organizations to aggregate multiple identity verification services using a low-code, no-code approach. MiVIP will help N-iX deploy the identity verification capabilities quickly, and will offer an easy-to-navigate experience for end users to maximize customer onboarding.

“By leveraging Mitek’s technologies, we are better positioned to meet the evolving needs of our clients in secure KYC, onboarding, and fraud prevention tools,” said N-iX Financial Services Client Partner Nataliya Maslak. “This partnership underscores N-iX’s ongoing commitment to fostering innovation and achieving excellence in the financial services domain and the digital security landscape.”

N-iX anticipates that Mitek’s MiVIP will enhance the service for end users while keeping digital transactions secure. With MiVIP, organizations can select a range of identity verification services and build multiple KYC processes with customizable workflows that will suit a range of risk profiles, products, and regulatory requirements. The technology guides end users throughout the onboarding process at their own pace and reengages them if they click out of the flow.

N-iX was founded in 2010 to offer technology to companies across financial services. The Florida-based company has been partnered with Mitek since 2016, using Mitek’s tools to develop customer lifecycle management and know your customer products. N-iX has built a cross-border payment engine for Currencycloud, a peer-to-peer lending platform for a U.K.-based fintech, instant money transfer solutions for Lebara, and a cloud-based Forex trading platform for Finatek.

Mitek was founded in 1986 and offers technology for mobile check deposit, new account opening, identity verification, and more. The company’s solutions are crucial to 99% of U.S. banks for mobile check deposits. Its technology is utilized by over 7,900 organizations, and its mobile check deposit and account opening tools serve more than 80 million consumers. Last year, Mitek formed partnerships with lending solutions company Abrigo and data and analytics company Equifax.

Mitek is publicly listed on the NASDAQ under the ticker MITK and has a current market capitalization of $633 million.


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Temenos Launches Responsible Generative AI Solutions

Temenos Launches Responsible Generative AI Solutions
  • Temenos has launched Responsible Generative AI Solutions for financial services.
  • The GenAI tools allow bank employees to use natural language to query the engine, which will leverage banks’ data to generate unique insights and reports.
  • At launch, the new GenAI tools will be available within Temenos Wealth and Temenos Digital products.

Banking technology provider Temenos launched Responsible Generative AI Solutions for financial services this week. The Switzerland-based company is making the solutions available as part of its AI infused banking platform, starting with its Temenos Wealth and Temenos Digital products.

Temenos’ new offering aims to change the way banks leverage their data, and the company anticipates they will ultimately improve banks’ productivity and profitability. Temenos’ new Responsible Generative AI solutions work similarly to other GenAI engines, such as ChatGPT, in that they allow bank employees to use natural language to query the engine, which will leverage banks’ data to generate unique insights and reports. Banks can use the new tools in processes ranging from managing existing accounts to brainstorming new products and mitigating financial crime.

“We all use AI in our daily lives and benefit from the personalized services and insight,” said Temenos President Product and COO Prema Varadhan. “Temenos Explainable AI offers transparent, auditable insights while our Generative AI infused platform delivers these insights instantly in an intelligent and personalized way. Temenos ensures responsible AI practices by providing explainability, security, safe deployment, and banking-specific capabilities. With our AI platform, banks can rapidly implement real-world use cases that enhance efficiency, boost profitability, and create hyper-personalized customer experiences.”

The “responsible” part of Temenos’ new tools lies in its transparency and explainability. Users and regulators will have visibility into the process and will be able to verify the results produced by the engine. The Responsible Generative AI solutions also have a permissions and access security framework to address data security and privacy concerns.

Banks can deploy the new Responsible Generative AI Solutions as standalone solutions or connect them with their existing core systems on-premise, on public or private clouds, or delivered via Temenos SaaS.

Temenos was founded in 1993 and offers solutions for retail and commercial banking, wealth management, payments, fund administrators, insurance companies, and more. The company has clients in 150 countries and offers solutions that touch 30% of the world’s banking population, equivalent to 1.2 billion people.


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Fintech Rundown: A Rapid Review of Weekly News

Fintech Rundown: A Rapid Review of Weekly News

Last week brought a small uptick in fintech funding and drama ensued when Tabapay renounced its agreement to purchase Synapse’s assets. Stay tuned to this week’s news for updates as this situation– and others– evolve throughout the week.

Payments

Payments enablement and software company Flywire announces expanded availability of its third-party invoicing solution.

Bank payments company GoCardless appoints Jolawn Victor as Chief Growth Officer.

Bankart partners with Diebold Nixdorf to modernize its payment processing platform across southeast Europe.

Tango launches Global Choice Link, to offer its business customers an easy platform to send rewards, incentives, and payouts to recipients across the globe.

REPAY becomes a Certified Integration Partner with Corelation’s KeyStone platform.

Mastercard and Salesforce announce new integration to transform transaction disputes.

Small business banking

Expensify unveils unlimited virtual cards for enhanced spend management.

Core banking

Vietnam-based Orient Commercial Joint Stock Bank (OCB) leverages Backbase’s Engagement Banking Platform to launch its OMNI 4.0 app.

Banque Internationale à Luxembourg selects Temenos‘ core banking and payments to increase agility and efficiency of its retail, corporate, and private banking operations.

Investing

Raisin reports first profit as customer deposits increase.

Lending

SALT granted FCA approval and gears up for summer launch.

London-based automated mobile debt management platform Incredible raises $1 million in pre-seed funding.

Challenger banking

French payments app Lydia launches new challenger bank proposition called Sumeria.

E-commerce

Mexican BNPL platform Aplazo secures $70 million in equity financing.

Fraud prevention

Financial services technology provider Koodoo teams up with Resistant AI to enhance its ability to check documents for fraud.

Digital banking

U.K.-based “greener” digital bank Tandem introduces new Chief Technology Officer Suavek Zajac.


Photo by Armin Rimoldi

Experian Launches Cashflow Attributes to Help Underserved Consumers Access Credit

Experian Launches Cashflow Attributes to Help Underserved Consumers Access Credit
  • Experian launched Cashflow Attributes, a tool to offer lenders more data about underserved consumers.
  • Cashflow Attributes offers lenders visibility into more than 900 consumer attributes that reflect consumers’ cashflow and affordability.
  • Lenders can use the insights to aid in their underwriting decisions, drive more personalized experiences, and help improve financial management tools.

Information services company Experian unveiled Cashflow Attributes yesterday, a new solution that leverages open banking to help underserved consumers access fair and affordable credit.

Cashflow Attributes uses more than 900 income, cashflow, and affordability attributes to allow lenders to integrate applicants’ banking data into the decision-making process. Experian expects the new solution will help some of the 106 million U.S. consumers who are considered credit invisible, unscoreable by conventional credit scores, or have a subprime or below credit score and are therefore unable to secure credit at mainstream rates. Credit Attributes layers traditional credit report data with cashflow insights to create a more detailed view of a consumer’s financial health and creditworthiness.

“Supporting financial inclusion and creating an equitable path to credit is ingrained in our DNA,” said Experian Financial and Marketing Services Group President Scott Brown. “We believe banking information holds untapped potential and that our new Cashflow Attributes represent an exciting step forward that can easily be integrated into lending decisions. As we look ahead, we will continue to leverage our core credit data, new data elements and our analytics expertise to unlock new opportunities for both consumers and businesses.”

To use Cashflow Attributes, lenders first provide Experian with depersonalized transaction information from their existing customers or from customers at other banks, as long as they have consumer-permissioned account access. Experian uses its categorization model to analyze and categorize the consumer transaction data and sends the lender the transaction categories and predictive attributes. Lenders can use these categories and attributes to aid in their underwriting decisions, drive more personalized experiences, and help improve financial management tools.

Founded in 1980 and originally known for its consumer credit reporting, Experian has extensive access to data and has added fraud prevention offerings, identity theft protection, credit building tools, and a loan comparison marketplace. On the commercial side, Experian provides a range of services for small businesses, including business credit reporting, marketing products and services, debt collection tools, and more. The company is headquartered in Dublin, Ireland, and is listed on the London Stock Exchange under the ticker EXPN and has a market capitalization of $39.5 billion.


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Nubank Exceeds 100 Million Customer Mark

Nubank Exceeds 100 Million Customer Mark
  • Nubank has surpassed 100 million customers, stating that it is the first digital banking platform outside of Asia to reach this customer milestone.
  • Nubank serves 92 million customers in Brazil, over 7 million in Mexico, and close to 1 million in Colombia.
  • In 2023, Nubank achieved record financial results, reaching more than $1 billion in net profit and over $8 billion in revenue.

Brazilian challenger bank Nubank announced this week it has surpassed 100 million customers across Latin America. The fintech estimates it is the first digital banking platform outside of Asia to reach this customer milestone. Nubank is currently active in three countries, serving 92 million customers in Brazil, over 7 million in Mexico, and close to 1 million in Colombia.

The company has a mission of “fighting complexity to empower people,” offering users a digital bank account, credit card, mobile phone insurance, life insurance, personal loans, and investing tools. The company launched business accounts in 2019 to offer small business users a bank account, credit card, and a phone-based payment acceptance app.

“In 2013, we had set ourselves the ambitious goal to reach one million customers in five years, which seemed almost impossible at the time,” said Nubank Founder and CEO David Vélez. “In a decade, we have surpassed 100 million, which is a testament to the trust our customers place in us and to the power of a truly customer-centric business model. These 100 million customers have written their stories together with ours, and we want to honor them in a special way.”

Since its inception, Nubank has been instrumental in helping its customers save more than 440 million hours of waiting in service queues. Additionally, the company estimated that it helped users save 11 billion dollars in banking fees in 2023.

Perhaps more notable than savings consumers on fees and their time waiting in line, Nubank has also been instrumental in promoting financial inclusion in Brazil, a region notorious for its high rate of unbanked adults. Between July 2021 and July 2022, Nubank added 5.7 million credit cardholders to the country’s credit card market. In a survey it conducted of accountholders from 2021, Nubank found that 60% of Brazilian customers improved their financial journey in the first 24 months, citing frequent and responsible use of credit cards and other financial products.

“Being customer-centric has been guiding us since the very beginning,”said Nubank Co-founder and Chief Growth Officer Cristina Junqueira. “Today, we want our customers to see themselves the way we see them: at the center of everything. In reaching this milestone, we want to focus on the real people and individual stories of empowerment and advance our mission to help improve people’s lives.”

From a U.S. perspective, Nubank’s customer number is not the only impressive metric surrounding the fintech. The company closed last year with record financial results, recording more than $1 billion in net profit and over $8 billion in revenue. The positive financials are especially admirable, given that many U.S.-based challenger banks are still seeking to reach the break even point.


Photo by John Petalcurin

Insights from the Frontlines: Five Fintech Founders Share Their Stories

Insights from the Frontlines: Five Fintech Founders Share Their Stories

In the fast-evolving world of fintech, founders are a breed apart, characterized by their unique blend of grit, determination, and adaptability. Their journeys are often marked by challenges, triumphs, and invaluable insights. In this series of interviews, we delve into the minds of five fintech founders to uncover the lessons they’ve learned, the key traits they believe are essential for a successful founding team, and the distinctive challenges and opportunities they’ve encountered on their entrepreneurial paths. Join us as we explore the stories and experiences that have shaped these innovative leaders in the fintech industry.

Below, we feature insights from:

Reflections on our journey – key lessons learned since launching our company

The winning formula – essential traits for a successful founding team

Our company’s early challenges – overcoming obstacles on the path to success

Our fintech solution – recognising the need and maximising potential

From vision to reality – how it all began


Photo by Miguel Á. Padriñán

Expensify Travel Goes Head-to-Head with Navan

Expensify Travel Goes Head-to-Head with Navan
  • Expensify is teaming up with Spotana to launch Expensify Travel, a business travel booking platform based on Spotanas Travel-as-a-Service offering.
  • The new travel service will offer Expensify’s business users access to global travel inventory, lower fares, and servicing.
  • Expensify’s new launch makes it a direct competitor with California-based Navan, a corporate travel and expense management platform that launched in 2015.

Business expense management company Expensify announced the upcoming addition of a new set of capabilities today, which will make it a more robust platform to help businesses plan and manage their expenses. The company is launching Expensify Travel.

Expensify Travel will allow the company’s business users to access global travel inventory, lower fares, and servicing. Expensify Travel will be built on top of New York-based Spotana’s cloud-based Travel-as-a-Service platform, which will help clients manage flight changes, cancellations, and unused ticket credits, as well as offer comprehensive travel management capabilities.

“Book your trip in minutes, we’ll handle the rest. We’ve made it effortless for members to search and book flights, hotels, cars, and trains — all at the most competitive rates available,” said Expensify CEO David Barrett. “Our early release will let business travelers manage it all in one place, with real-time support, customizable rules, and the option to assign virtual travel cards to employees. We couldn’t be more excited for the future of Expensify Travel in partnership with Spotana.”

Expensify plans to have the early release of Expensify Travel next week, offering booking and management capabilities, as well as 24/7 Expensify support. In the future, the new travel offering will be directly integrated into New Expensify, the company’s new super app. When booking their travel in the new chat-based app, customers will be able to book and manage trips, manage travel expenses, chat with colleagues, and more. “Through our partnership, Expensify has created a one-stop shop for travel and expense management for their customers with a seamless user experience,” said Spotnana Founder and CEO Sarosh Waghmar.

Expensify’s new launch makes it a direct competitor with California-based Navan, a corporate travel and expense management platform. Formerly known as TripActions, Navan was founded in 2015 and offers expense management tools such as employee spending controls, automated expense management tools, reporting capabilities, and more.

There are key differences between Expensify’s and Navan’s expense management tools, however. While both companies allow clients to use their own existing corporate expense cards with their expense management tools, Expensify also offers users its own branded debit card. Also, Expensify’s interface is focused on being user friendly to serve small and medium sized businesses, while Navan offers features that are tailored to meet needs of a variety of sizes.

It is more difficult to assess the differences between the companies’ travel booking tools, given that Expensify’s tools have yet to launch. However, it appears that the two will differentiate themselves with tools that serve their individual target markets. For instance, Navan offers a high-touch, premium travel experience, the ability to book meetings and events, and consulting services aimed at larger, corporate clients. Expensify’s tools will likely root in the company’s user-friendly, simplified approach.


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PNC and TCW Team Up to Deliver Private Credit Platform

PNC and TCW Team Up to Deliver Private Credit Platform
  • PNC and TCW have partnered to deliver a private credit solution.
  • The solution will leverage TCW’s loan origination, underwriting, and portfolio management expertise and will tap PNC’s extensive client relationships.
  • The two will offer directly originated, secured cash-flow and asset-based loans to middle market companies.

Financial services company PNC and TCW, a leading global asset manager have teamed up this week to deliver a private credit solution to middle market companies.

The two will leverage TCW’s loan origination, underwriting, and portfolio management expertise and will tap PNC’s extensive client relationships. “We are very excited to announce this new business strategy, which represents a natural extension of TCW’s existing Direct Lending and Rescue Fund strategies with an opportunity to offer investors access to a broader segment of the middle market,” said CIO of TCW Private Credit and chair of the new joint private credit partnership Rick Miller.

The two will offer directly originated, secured cash-flow and asset-based loans to middle market companies, whether or not they have private equity or venture capital backing. Together, PNC and TCW will manage the strategy’s investment activities, which range from origination to underwriting, and portfolio management.

“We are thrilled to partner with PNC to expand our direct lending capabilities and provide financing to a critical segment of U.S. companies, as well as offer a differentiated investment solution for clients,” said TCW President and CEO Katie Koch. “PNC and TCW have a long history of developing creative solutions across a number of joint financings, and this partnership represents an exciting opportunity to capture significant market share of the expanding private credit market by leveraging the strengths of both our firms.”

During their first year, PNC and TCW aim to have $2.5 billion in investor equity capital available to invest. Supporting this fund are investments from PNC and Nippon Life, one of TCW’s strategic partners and shareholders.

Since interest rates have risen and credit has become more expensive, small businesses have become particularly vulnerable to the credit crunch. This vulnerability stems from traditional banks tightening their lending standards to mitigate risk and reduce losses. Delivering a new private credit solution should help address this gap in financing options for small businesses, providing them with much-needed access to capital to support their growth and operations.


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Robinhood Crypto Receives Warning about Securities Violations

Robinhood Crypto Receives Warning about Securities Violations
  • Robinhood has received a Wells Notice from the U.S. SEC.
  • In the Wells Notice, the SEC staff alleged Robinhood violated Sections 15(a) and 17A of the Securities Exchange Act of 1934.
  • Robinhood Markets Chief Legal, Compliance, and Corporate Affairs Officer Dan Gallagher said that he is “disappointed” with the Wells Notice. “We firmly believe that the assets listed on our platform are not securities,” he said.

Stock brokerage app Robinhood is feeling the heat from the U.S. Securities and Exchange Commission (SEC) today. The California-based company revealed in a blog post over the weekend that it received a Wells Notice from the SEC.

In the Wells Notice, staff at the SEC filed an enforcement action against Robinhood, alleging the company violated Sections 15(a) and 17A of the Securities Exchange Act of 1934. The former section requires broker-dealers to register with the SEC and become a member of a self-regulatory organization (SRO), such as FINRA. The section aims to ensure that broker-dealers adhere to standards and practices to protect investors. The latter, 17A, establishes the framework for the National Securities Clearing Corporation (NSCC). This section also requires transfer agents to register with the SEC and sets standards to ensure securities transactions are efficiently processed.

According to Robinhood’s 8-K filing, “The potential action may involve a civil injunctive action, public administrative proceeding, and/or a cease-and-desist proceeding and may seek remedies that include an injunction, a cease-and-desist order, disgorgement, pre-judgment interest, civil money penalties, and censure, revocation, and limitations on activities.”

Robinhood has made it clear that it is making efforts to comply with the SEC to resolve the issue. The company originally launched Robinhood Crypto, its crypto trading arm, in early 2018. Robinhood Crypto currently allows customers in 48 states and Washington D.C. to buy, sell, store, and in many cases transfer up to 18 cryptocurrencies.

Robinhood Markets Chief Legal, Compliance, and Corporate Affairs Officer Dan Gallagher said that the company uses a “rigorous review process designed to ensure that it does not list digital asset securities.” The company said it has always been careful not to list certain tokens that the SEC has deemed securities in public actions against other platforms. Robinhood has also steered clear of products, including lending and staking, that may be considered securities.

“After years of good faith attempts to work with the SEC for regulatory clarity including our well-known attempt to ‘come in and register,’ we are disappointed that the agency has decided to issue a Wells Notice related to our U.S. crypto business,” said Gallagher. “We firmly believe that the assets listed on our platform are not securities and we look forward to engaging with the SEC to make clear just how weak any case against Robinhood Crypto would be on both the facts and the law.”

Robinhood has not disclosed any specific actions it plans to take to respond to the SEC’s notice. The company can take action to respond to the allegations before the SEC makes a move to sue or settle with Robinhood to resolve the issue. The company said that the development will impact neither the services it provides nor its end customers’ accounts.


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Why the U.S. Regulators’ New Resource on BaaS Relationships is Disappointing

Why the U.S. Regulators’ New Resource on BaaS Relationships is Disappointing

BaaS-enabled banks have been operating in a regulatory minefield recently. Since late 2023, the U.S. FDIC and CFPB have issued multiple consent orders to banks, citing their BaaS relationships as the cause. From the perspective of an onlooker, it appeared that regulators were issuing the consent orders to make examples out of certain players in the industry, foregoing formal BaaS regulation.

This has been particularly troubling for community banks, which often rely on BaaS to adapt to modern consumer preferences by layering the newest fintech tools on top of their legacy core systems, without the need to build technology in-house or update old technology.

In response to this new stress placed on the country’s smallest financial institutions, three U.S. regulators– the Board of Governors of the Federal Reserve System, the FDIC, and the OCC– have published a new third party risk management guide for community banks. The guide is intended to supplement the Interagency Guidance on Third-Party Relationships: Risk Management document the agencies published in June of last year.

The agencies’ newly published document may disappoint, however. That’s because the new document does not provide formal Baas regulation by laying out rules by which community banks can abide in order to avoid consent orders. Instead, the new document lays out “potential considerations, potential sources of information, and examples” for risk management, due diligence, contract negotiation, ongoing monitoring, termination, and governance with third parties.

“This guide is intended to assist community banks when developing and implementing their third-party risk-management practices,” the new document states. “This guide is not a substitute for the TPRM Guidance. Rather, it is intended to be a resource for community banks to consider when managing the risk of third-party relationships. This guide is not a checklist and does not prescribe specific risk-management practices or establish any safe harbors for compliance with laws or regulations.”

Baas-enabled banks seeking to navigate third-party relationships may find the new resource frustrating, however. While some of the advice in the document is helpful, the agencies have built a lot of wiggle room for themselves into the document. Ultimately, however, the guidance is better than nothing.

Regardless of what it lacks, both community banks and even larger financial institutions will likely find it useful to compare the guide’s “potential considerations” to their current internal processes. And in the end, the guidance may help deter another tidal wave of consent orders.


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Permira Acquires Majority Stake in BioCatch with $1.3 Billion Valuation

Permira Acquires Majority Stake in BioCatch with $1.3 Billion Valuation
  • Permira has acquired a majority stake in behavioral biometrics company BioCatch.
  • Existing shareholders, Sapphire Ventures and Macquarie Capital, have also increased their stake in BioCatch.
  • The moves have boosted BioCatch’s valuation to $1.3 billion, which is up from $1 billion last year.

Behavioral biometrics company BioCatch announced it has a new majority shareholder. Permira Growth Opportunities II, a fund advised by U.K.-based global private equity firm Permira, has acquired a majority stake in the Israel-based company by buying out shares from Bain Capital Tech Opportunities and Maverick Ventures in a secondary transaction.

Two of the company’s existing shareholders, Sapphire Ventures and Macquarie Capital, have also increased their stake in BioCatch. While specific terms of the transactions were not disclosed, the company’s valuation is now estimated at $1.3 billion.

BioCatch expects the move will help it accelerate its product roadmap and support its growth in general. The increased commitment from Permia will also aid BioCatch’s global expansion efforts. Specifically, the fraud prevention company will leverage Permia’s Continental European ties, with an aim to add new clients in that region.

“After building a strong partnership with Permira over the last year, we are delighted to welcome them as majority shareholders,” said BioCatch CEO Gadi Mazor. “The firm’s impressive experience within technology and cybersecurity, combined with their scale, global network, and our close working relationship, has been invaluable since their initial investment.”

BioCatch was founded in 2011 and has since raised around $324 million in disclosed funding. The company leverages behavioral biometric intelligence to offer account opening fraud detection, mule account detection, account takeover protection, customer authentication solutions, and more. BioCatch currently has more than 190 financial institution customers across the globe, including over 30 of the world’s largest 100 global banks.

Today’s announcement comes a year after BioCatch earned $1 billion following a $40 million investment from Permia. The move made Permia a significant minority shareholder in BioCatch, right behind Sapphire Ventures and Macquarie Capital.

“We have tracked BioCatch with enthusiasm for many years, and now having been a shareholder since early 2023, our conviction in the business, its growth potential, its technology leadership, and its management team continues to grow,” said Permia Growth Opportunities Partner and Co-Head Stefan Dziaski. “We’re excited to become the company’s majority shareholder and look forward to a continued successful partnership with Gadi and the BioCatch team as we seek to further accelerate growth and expansion in the years to come.” 


Photo by George Prentzas on Unsplash