FinovateFall’s Best of Show Goes International

FinovateFall’s Best of Show Goes International

FinovateFall 2021 wrapped up a little over a week ago. Our return to live fintech conferencing produced one of our largest number of Best of Show winners (nine) to date. The event also gave us the one of the highest percentage of non-U.S. based Best of Show winners for a FinovateFall event.

This week’s Finovate Global Alumni Profile gives us an opportunity to take a closer look at the quartet of international fintechs that wowed our audiences with their latest innovations in New York City last week.


A Finovate alum since 2016, Bambu has made most of its Finovate appearances at our international shows in Hong Kong, South Africa, Dubai, and Berlin. The company is a multiple-time Best of Show winner, earning its first award in its second Finovate appearance at FinovateAsia in 2017, its second Best of Show award a year later at our conference in Capetown, and its third Best of Show trophy just last week in New York.

Bambu offers a next-generation B2B roboadvisory platform for both financial institutions and fintech disruptors. Powered by the company’s proprietary algorithms and machine learning technology, Bambu’s cloud-based platform has 300,000 end users in ten countries around the world. This summer, the company announced the acquisition of investment management technology provider Tradesocio, a move that will help expand Bambu’s reach internationally.

“After five years of building solid foundations, Bambu is now entering a phase of rapid growth,” Bambu CEO Ned Phillips said when the acquisition was announced in July. “This deal helps us in three key areas: it expands our product offering into stocks and crypto, it gives us a wider global footprint, and enables us to scale our team effectively to match exponential demand. We believe this positions us well for our Series C and ambitions of becoming the global leader in WealthTech.”


Headquartered in Stockholm, Sweden, Dreams earned its second Best of Show award last week at FinovateFall. The company, founded in 2014, is among the more recent Finovate alums, joining our roster last year for our all-digital FinovateEurope conference.

Dreams offers engagement banking solutions that leverage insights from cognitive and behavioral science to enhance financial wellbeing. Launched as a B2C offering, the company has expanded into the B2B2C space, offering its solutions to banks to help them boost digital engagement with their customers. This year at FinovateFall, Dreams demonstrated the savings module of its white-label banking platform, which features debt management and micro-investing functionality, as well as new social/viral features.

Over the past year, Dreams has announced partnerships with Singapore-based financial services software provider Silverlake Symmetri and Ukrainian commercial bank UKRSIBBANK, a subsidiary of BNP Paribas Group.

“Our financial wellbeing platform – which is built upon behavioural science and personal finance management principles – will provide the perfect tool for UKRSIBBANK to help its customers make better financial choices and become more sustainable in the way they handle their finances,” Dreams CEO and founder Henrik Rosvall said when the collaboration was announced. “This partnership will also help UKRSIBBANK safeguard the loyalty of its customers and futureproof its digital banking offering against a growing number of challenger banks and fintechs.”


Hailing from Toronto, Ontario, Canada, digital adoption platform Horizn was launched in 2012. The company is dedicated to helping financial institutions leverage micro-learning, social technology, gamification, and advanced analytics to enhance employee performance, fuel client adoption of new technologies, and boost revenues. With a global reach of more than 40 countries in North and South America, Asia, and Europe, the company has enabled its clients to realize 85% employee adoption rates and a 20% increase in mobile platform usage.

Horizn made its Finovate debut in 2017 at FinovateEurope in London. The company earned its first Best of Show honors at FinovateEurope in Berlin three years later, and picked up its second Best of Show award the following year at our all-digital event FinovateFall 2020. “It’s great to see Finovate recognize the impact that Horizn is having on banks worldwide,” company CEO Janice Diner said last year. “While COVID-19 may have accelerated the shift to digital, Horizn ensures bank customers stay digital.”

In addition to their Best of Show winning technology demonstrations, Horizn has also provided Finovate with some of its most compelling keynote speakers. Both Diner and Senior Vice President for Global Sales Steve Frook have shared their insights during the Conference Days component of our Finovate events. Frook’s FinovateEurope presentation, Landing Your First Bank Customer, was a highlight of our Berlin conference last year. And Janice Diner’s epigrammatic reminder that “if you build it they will come is a myth” remains as a good a piece advice for fledgling fintechs as you’ll ever hear.


The rise of fintech in Latin America has been one of the most impressive developments in global financial services in recent years. This is partly why the Best of Show award won by Uruguayan fintech Infocorp last week at FinovateFall feels so special.

Making its Finovate debut in the spring of 2017, Infocorp demonstrated its IC Campaigns platform that enables financial institutions to coordinate marketing and commercial operations via all available channels to better identify the optimal, next action for each client. The technology takes the omnichannel banking and seamless user experience requirements of modern banks to another level by helping institutions set up shorter-cycled, more agile campaigns that deliver increased conversion rates and higher ROI. Last week at FinovateFall, Infocorp introduced its Mobile Native App, a new solution that brings hyper-personalized experiences for every user in a single bank app.

Inforcorp CEO Ana Inés Echavarren spoke to the importance of “the mobile challenge” in a conversation with fintech analyst and thought leader Jim Marous in the weeks leading up to Infocorp’s return to the Finovate stage in September. “Everywhere the mobile channel is the one of choice now among users,” she explained. “Adoptions have gone up in all the implementations that we have in all the countries that we know of.” As far as Echavarren is concerned, this means that there has been a “mindset shift” in which the mobile experience and the user experience increasingly have become synonymous. To this end, Echavarren said, “we are no longer talking about the bank application, but about the user application.”

Founded in 1994 and headquartered in Montevideo, Infocorp has more than 40 successful deployments, 10+ million active users on its platform, and processes more than 120 million transactions a year.


Here is our look at fintech innovation around the world.

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

Sub-Saharan Africa


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Rent-to-Rewards Specialist Bilt Locks in $60 Million in Funding

Rent-to-Rewards Specialist Bilt Locks in $60 Million in Funding

It’s becoming easier and easier to earn awards from everyday – or every month – transactions. Bilt, a fintech that enables renters to accrue points that can be redeemed for rewards, announced this week that it has raised $60 million in new funding. The investment, which included Mastercard and Wells Fargo among its chief contributors, gives the company a valuation of $350 million.

Launched earlier this summer, the company has since introduced its solution to more than two million rental units across the U.S. The company’s founder, Ankur Jain, said that Bilt is the first and only coalition of major property owners to offer this kind of solution and noted that “15 of the top 20 property owners” have become involved.

Also participating in the funding were some of the country’s biggest real estate companies including AvalonBay Communities, The Blackstone Group, Douglas Elliman, Equity Residential, GID-Winsor Communities, LENx, The Moinian Group, Morgan Properties, Starwood Capital Group, and Related.

Tenants can earn points by either renting from a member of the Bilt Rewards Alliance of more than two million rental homes or by making transactions using the Bilt Mastercard. Points can be used in a wide variety of ways, including travel, fitness club membership, paying rent, or even as part of a down payment to help pave the path to homeownership. Via the Bilt Mastercard, cardholders can earn up to 50,000 points a year toward rent, and earn an unlimited amount of points that can be used on other transactions.

Bilt sees major opportunity in a market that consists of approximately 109 million renters who pay an estimated $500 billion in rent every year. The company said that it will use the additional funding to help scale its loyalty program, giving more renters the opportunity to get something more than shelter from what is typically an individual’s “largest expense every single month,” according to Jain.


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A Passionate Mindset and Superior Execution: A Conversation with BM Technologies’ Luvleen Sidhu

A Passionate Mindset and Superior Execution: A Conversation with BM Technologies’ Luvleen Sidhu

Is there a better person to lead a conversation about bold leadership in fintech than Luvleen Sidhu? Chair, founder, and CEO of BM Technologies, Sidhu was the youngest female founder and CEO to take a company public when her firm listed on the New York Stock Exchange at the beginning of the year.

“I am proud to see BM Technologies take this historic step and enter the public markets,” Sidhu said in January. “We are delighted to be one of the first neo banking fintechs to go public. We are also EBITDA positive today, which serves to set us apart from other neo banking fintechs in the market.”

Formerly known as BankMobile, BM Technologies currently has more than two million account holders, and provides disbursement services at 700+ college campuses in the U.S., reaching one out of every three students in the country. The BaaS innovator was among the fintechs to earn recognition at the recently announced Finovate Awards, taking home top honors in the Best Fintech Partnership category for its collaboration with T-Mobile.

Beyond the Arc’s Steven Ramirez hosted a fireside chat with Luvleen Sidhu as part of the FinovateFall conference in New York last week. Below are a few excerpts from their conversation.

On what it takes to be a bold leader today

For me, being a bold leader really comes down to a few key things that, in my opinion, a bold leader would demonstrate. So that is being able to have a compelling and unique and unifying vision and purpose. (It is) being able to get people to buy into that, to be energized by that, committed to that. (It is also) being able to have superior execution, because you can have a great idea and be in the clouds, but unless you are working on improving, iterating, and being agile and adaptive to the times, you’re not going to succeed.


On the inspiration behind her company’s “bold bet” in 2016

We launched in 2015 as a direct-to-consumer strategy – like the Chimes, the Varos, the N26s of the world are doing now. We found out pretty early on that our pillar of being able to have a profitable, sustainable model as fast as possible wasn’t happening. The CAC was really high. We weren’t getting the sort of engagement and direct deposit customers which are critical in banking to actually get. So we took a bold bet in 2016 where we took a B2B2C approach and started implementing banking as a service, which is our strategy today.


On practicing bold leadership on an individual level

I think it’s contagious. When you’re bringing that innovative sort of passionate mindset and energy to work, then you engender that with everyone that you work with. It creates this ripple effect and you get others to buy in and work with you and you create a lot of tremendous momentum from that. I think it’s (important to) remain keen to continuous learning. This space is moving so fast. We can’t rest on our laurels for more than six months (before) you’ve got to innovate again. And so it’s people that make sure that they’re looking at what their customers are saying – and responding to that – but also looking at the competitive environment, how is it changing, how is it evolving … (That’s) how you remain competitive in the space.

Check out the rest of Luvleen Sidhu’s Fireside Chat: Why We Need Bold Leadership More Than Ever Before from FinovateFall 2021.

Extend Teams Up with Amex to Bring Virtual Card Solution to SMEs

Extend Teams Up with Amex to Bring Virtual Card Solution to SMEs

A new partnership between American Express and New York City-based fintech Extend will give small businesses in the U.S. new options when it comes to using and deploying virtual cards. Specifically, U.S. companies with eligible American Express Business Cards will be able to use Extend’s technology to enroll and create virtual cards in as little as five minutes.

American Express EVP for Global Commercial Services Dean Henry highlighted the increased use of virtual cards during the pandemic – and the continued interest companies have in using the technology to facilitate contactless payments. “With today’s announcement, our Business Cards can work even harder for our Card Members through this quick and easy virtual Card option,” Henry explained. “This gives our Card Members enhanced flexibility and control across their day-to-day business spending, including for B2B purchases and enabling their employees to pay for expenses.”

The statistics on virtual card use by businesses support Henry’s assessment. A study conducted by American Express indicated that 39% of U.S. businesses expect to increase their use of virtual cards over the next 12 months. With regard to the specific benefits available via the new offering from Extend and American Express, there are at least seven – not including touchless payment ability – worth highlighting. These advantages include fast onboarding, flexibility and ease of use, spending controls due to the use of tokenization, better security and protection against fraud, streamlined expense reporting, automated card issuance, and the ability to earn rewards.

The two companies also noted in their partnership announcement that they planned to offer additional features and expand functionality in the future. Among the new functionalities anticipated is the ability to add American Express virtual cards to mobile wallets to facilitate in-store transactions.

“This market is rapidly growing as businesses realize just how versatile and effective virtual Cards can be,” Extend CEO Andrew Jamison said, “whether it’s managing subscription payments, equipping employees with secure company cards, or developing custom payment solutions with our APIs.”

Founded in 2017, Extend made its Finovate debut two years later at FinovateSpring in San Francisco, California. That same year, the Manhattan-based company raised $11 million in Series A funding in a round led by Point72 Ventures and the FinTech Collective, giving the firm a total capital of $14 million. More recently, the virtual card platform company forged partnerships with Mastercard and TSYS in the fall of 2020, and with City National Bank in January of this year.

American Express joined the Finovate alum club via its 2015 presentation at our developers conference FinDEVr Silicon Valley. At the event, members of the company’s engineering team discussed the evolving role of B2B payments in the e-commerce ecosystem, and how American Express was “bringing commercial payments to the cloud.”


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Q2 and Plaid Partner Up to Expand Access to Digital Banking Solutions

Q2 and Plaid Partner Up to Expand Access to Digital Banking Solutions

A strategic partnership between Finovate alums Q2 and Plaid will give 18 million consumers across more than 500 banks and credit unions the ability to access 5,500+ fintech apps and other digital banking features. The alliance, announced today, combines Q2’s digital banking platform and Plaid’s open finance platform, Plaid Exchange. The goal is to provide customers with a secure and reliable way to both connect accounts to digital apps and services, as well as give them the tools to manage these connections.

“At Plaid, we believe all consumers should have access to digital financial services, regardless of where they bank, and the Q2 team shares this same mission,” Plaid director of strategic partnerships Reed Bouchelle said.

The partnership also will enable Q2’s financial institution customers to leverage Plaid’s APIs to give accountholders fast, easy, and secure digital account funding. New customers will be able to save time and effort by linking their bank accounts during the account opening process to fund new accounts in seconds rather than days.

“Our partnership extends beyond data access,” Bouchelle continued. “With Plaid, Q2 financial institutions will enable consumers to more easily fund new accounts and see a holistic view of spending and net worth across all of their financial accounts,” he said. Bouchelle credited a quartet of Plaid solutions – Exchange, Auth, Identity, and Transactions – for ensuring the comprehensive nature of the new functionality.

Q2 Chief Technology Officer Adam Blue highlighted the needs of financial institutions serving diverse communities in emphasizing the importance of the partnership with Plaid. “To stay competitive in the market, and provide unparalleled customer experiences,” Blue said, “FIs need to offer the services their customers expect. By integrating Q2’s digital banking platform with Plaid Exchange, Q2’s financial institutions will be able to effectively partner with fintechs while providing improved end-user experiences to their customers.”

Austin, Texas-based Q2 was founded in 2004 and made its Finovate debut (as Q2ebanking) at FinovateSpring seven years later. The digital banking and lending solution provider went public in spring of 2014 under the ticker symbol QTWO, and currently has a market capitalization of $4.8 billion. The company’s Plaid partnership announcement comes just weeks after Q2 inked a deal with Stanford Federal Credit Union ($3.6 billion in assets; 77,000 members) to deploy both its digital banking platform and its Q2 Innovation Studio. Q2 also recently announced core processing partnerships with b1BANK ($3.9 billion in assets), Citizens Bank of Edmond ($350 million in assets), and fellow Finovate alum Moven.

Financial data network Plaid works with more than 11,000 financial institutions to ensure broad access to the thousands of digital financial services built on its platform. Making its Finovate debut in 2014 as a presenter at FinDEVr SiliconValley where the company demonstrated its “API for Financial Infrastructure,” Plaid has become synonymous with the movement to democratize digital finance. The company secured a Series D extension – amount undisclosed – from American Express and JP Morgan in August and, later that month, announced a new partnership with advanced bank-to-bank transfer solutions company Astra. Earlier this month, Plaid announced a collaboration with Silicon Valley Bank to make the institution the first to offer ACH account token integration with its technology.

“With Silicon Valley Bank,” Plaid Head of Revenue and Partnerships Paul Williamson said when the partnership was announced, “thousands of fintech innovators now have access to an integrated payment processing solution that combines the power of SVB and Plaid to deliver seamless, convenient digital finance experiences.”

Plaid was founded in 2013 by William Hockey and Zachary Perret (CEO). The company achieved unicorn status in 2018 after securing a $250 million Series C investment that gave the San Francisco, California-based firm a valuation of $2.65 billion.

Canadian Fintech Neo Secures $64 Million in Series B Funding

Canadian Fintech Neo Secures $64 Million in Series B Funding

In a round led by Valar Ventures, Neo Financial, a fintech based in Alberta, Calgary and Manitoba, Winnipeg, has raised $50 million ($64 million CAD) in new equity funding. The fresh capital takes the Canadian company’s total funding to $89 million ($114 million CAD), and will help enable the company to add talent and launch new integrated fintech partnerships with retailers.

“Reimagining the way Canadians bank is no easy feat, but it’s a challenge that our team is taking head on,” Neo co-founder and CEO Andrew Chau said. “This raise is validation of not only the problem Neo is tackling, but (also) our team’s ability to solve it.”

Going live last year, Neo offered a high-interest savings account, and a no-fee Mastercard that offers up to 6% cash back at partnering companies and at least 1% cashback across all other spending, called Neo Card. Since its 2020 launch Neo has inked partnerships with more than 4,000 retailers, including a strategic partnership with Hudson’s Bay to power the company’s new Hudson’s Bay Mastercard offering. Today’s funding announcement comes on the heels of Neo’s purchase of office space in Winnipeg’s Exchange District, enabling the company to open a second headquarters in the city.

Joining today’s Series B were new investors Greenoaks Capital – which has backed fintechs and ecommerce innovators like Robinhood and Stripe – as well as South Korean challenger bank Toss, a unicorn valued at more than $7.3 billion ($9.4 billion CAD). Other investors included Breyer Capital, Golden Ventures, Afore Capitaal, Inovia Capital, Thornvest, and Maple VC. In addition to leading Neo’s Series B round, announced today, Valar Ventures also led the company’s previous round of funding – a $19.5 million (CAD $25 million) Series A round – in December 2020.

“As one of the largest Series B raises for a Canadian fintech, this new round of funding will allow us to continue building innovative products and features for all Canadians and businesses,” Chau said. “It’s an exciting time to grow our team from both our Calgary and Winnipeg offices.”

Neo Financial was founded by two of the co-founders of SkipTheDishes, an online restaurant food delivery firm launched in 2012. SkipTheDishes was acquired by JustEast four years later for $200 million.


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PayNearMe and the Path to Frictionless, Flexible Payments

PayNearMe and the Path to Frictionless, Flexible Payments

The payments space is one of the areas within fintech that has benefitted from the acceleration in digital transformation trends over the past year. And within the payments industry, innovation in billpay has been especially vigorous, as a growing number of individuals and businesses turned toward digital channels to make and receive transactions during the COVID-19 crisis.

We caught up with Anne Hay, Head of PayNearMe’s consumer research initiative, to discuss the company’s new collaborations with Green Dot and Walmart, as well as PayNearMe’s findings from a study of consumer payment preferences the company launched earlier this year. Have consumers become more or less interested in digital payment solutions since the pandemic? And what can financial services organizations do to take advantage of these trends? Anne Hay explains.

What problem in the payments space does PayNearMe solve? And for whom does it solve it? 

Anne Hay: Today’s consumers are used to making quick, easy payments when shopping online or sending money to friends, and they now expect that same level of convenience for all their payment interactions.

PayNearMe clients are largely recurring billers, such as consumer lenders, mortgage companies, municipalities, and iGaming operators, and we are helping them bring that frictionless, flexible payment experience to their customers.

With PayNearMe, their customers can choose how, when, and where they want to pay. For instance, they can pay with all major payment methods including cards, ACH, and mobile-first payment methods including Google Pay and Apple Pay, as well as with cash at more than 31,000 retail locations, including 7-Eleven and Walmart.

This focus on the customer payment experience is crucial as it is often the most frequent touchpoint our clients have with their customers. Our modern payment experience platform is also the first to enable our clients to fully own the customer payment experience — from facilitating transactions across payment types and channels, to sending payment reminders, to analyzing data for business insights.

PayNearMe recently announced an expanded partnership with Walmart and Green Dot. Can you tell us more about this collaboration? 

Anne Hay: PayNearMe is rethinking payments with an emphasis on the payment experience, customer satisfaction and, of course, increasing our clients’ ability to get paid reliably. This expanded partnership with Green Dot makes on-time bill payment more convenient by bringing easy cash payments to the same location where customers do their everyday shopping. Now millions of consumers who prefer to — or need to — pay in cash can quickly and easily pay their rent, car payments, and utility bills at Walmart.

Customers simply show their scannable PayNearMe cash barcode on their smartphone to an associate in the Walmart MoneyCenter, pay with cash, and collect a receipt confirming that the payment is complete.

The expanded partnership with Green Dot adds participating Walmart locations across the country to our ever-expanding electronic cash network, and we expect to launch additional retailers in the near future to extend the convenience of our cash pay experience to our clients and their customers.

Enabling cash payers is a strategy that can help retailers, such as Walmart, bring more shoppers into their stores on a regular basis. Each visit to Walmart to pay a bill presents an opportunity for these customers to make additional purchases.

PayNearMe recently took a look at consumer preferences with regard to modern billpay options. What were the top takeaways from that survey?

Anne Hay: With all the innovation going on in e-commerce and peer-to-peer payments, we wanted to better understand consumer expectations around bill payments. There’s already a lot of research and data out there about how consumers are paying bills, but we wanted to ask consumers about what would make their bill payment experience easier.

Overall, the study uncovered a significant disconnect between consumers and businesses regarding how consumers want and expect to pay their bills, and the current bill payment options offered by most businesses today. About 75% wish managing and paying bills were easier, with 38% even preferring to do laundry over paying bills.

We found three big issues that need to be addressed.

  1. Billers are slow to offer bill payment choices consumers have come to expect in other facets of their lives, such as Venmo, PayPal, and Apple Pay.
  2. Consumers are struggling with disorganization, and it’s causing bill payment problems, including late payments.
  3. Accessing bill payment information and paying bills is a cumbersome and difficult process for a good portion of those surveyed.

A couple of interesting and surprising findings were the number of consumers, especially young adults, that call in, likely when they are not able to seamlessly complete their payment transactions on their own, and the number of respondents willing to use QR codes to make bill payments.

Respondents said that the billpay experience itself was a more significant stressor than the fear of not being able to pay the bill. What does that tell you? Where is the experience going wrong? 

Anne Hay: According to the bill pay study, nearly 1 in 3 adults revealed that paying bills causes them stress and anxiety. Surprisingly, for 70% of them, it’s not because of money issues.

Remembering logins, passwords, and account numbers top the list of what makes bill payment cumbersome. Keeping track of payment due dates is challenging for 41% of those surveyed, especially for younger adults. 30% cite having to navigate poorly designed biller websites and 26% report manually entering payment information further add to consumers’ dissatisfaction with their current bill payment experience. This expectation mismatch is not only potentially damaging billers’ relationships with their customers, but it is also hurting their bottom line as these frustrations can lead to late or missed payments. In fact, more than half of the respondents paid at least one bill late during the past 12 months.

This finding shows just how important focusing on the customer experience is and how much that experience is shaped by expectations. Even though consumers have the financial ability to pay their bills, they are still stressed because the bill payment process is not as seamless as making an Amazon purchase or paying a friend with Venmo.

The survey suggested that nearly a third of respondents saw mobile payment options as key to easier billpay. What are the obstacles to broader mobile payment adoption? 

Anne Hay: One of our survey’s key findings was that billers are slow to adopt new technology. Mindsets need to change. They are not just competing against other entities in their industry, but against the consumer experience expectations influenced by Amazon, Apple, and Uber. They are competing against fast, easy, frictionless innovation.

As payments software is not often a core capability for many billers, working with a modern, future-looking enterprise software platform partner like PayNearMe is key to meeting new customer preferences such as mobile. Not only do we offer a choice of mobile payment channel options, including pay by text, digital wallets (including Apple Pay, Google Pay and more to come soon) and QR codes, but we also incorporate the security features needed to protect mobile payments. With 38% of respondents saying they would be likely or very likely to use Apple Pay and Google Pay to pay their bills if they had this option, innovation matters. The right partner can help billers stay ahead of the latest trends and perfect the customer experience.

Given the rise of QR codes, cryptocurrencies, real-time payments, embedded finance, and more, which innovations in payments excite you most?

Anne Hay: More and more we’re seeing that the phone is primarily the way people interact with the web these days. So not only Apple Pay and Google Pay, but digital wallets as well. Apple just broke news that they signed agreements with eight states to embed driver’s licenses and IDs within their wallets; more and more, digital wallets are becoming the de facto way to handle important personal and financial matters.

Consumers are storing everything in their wallets, and this can include their bills. In fact, our survey found that if given the opportunity, 42% of consumers would be likely or very likely to use their digital wallet to store, view, and pay their bills from a single place. By storing bills in their digital wallets, consumers can access all of their billing information, including their history, which solves a key pain point our survey found.

For those living on their phones, digital wallets give them everything they need, including reminder notifications and payment channels. With a thumbprint or face scan, payment is done. It’s about meeting the consumer where they live. It’s more than just payments; it’s about making the experience as easy as possible for the customer and merchant.


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Welcome to Day Three of FinovateFall 2021!

Welcome to Day Three of FinovateFall 2021!

After two days of live demos from innovative fintechs and financial services companies, today is a day dedicated to discussing the key themes and critical issues facing our industry today.

From our Investor All-Stars presentations to our special focus tracks on Future Tech, Future Payments, SME and Consumer Lending, and Digital Transformation, Day Three of FinovateFall gives us the opportunity to put two day’s worth of fintech innovation into context – and to turn that context into action: to grow and evolve, to improve ROI, and to change the customer experience for the better.

Thank you for spending the week with us here at FinovateFall. Here is the agenda for today. All times Eastern.

8:15am – 9:00am | Registration, Breakfast, and Networking

9:00am – 9:05am | Welcome from Finovate

9:05am – 9:35am | Investor All-Stars

9:35am – 9:50am | Mastermind Keynote featuring Jon Curtis of Samsung Electronics America

9:50am – 10:40am | Seven in Seven: 7 Expert Speakers Tackle Top Issues in Fintech

10:40am – 11:10am | Networking Break

11:10am – 11:25am | Special Address: The Growth of In-Car Intelligent Assistants

11:25am – 11:40am | Mastermind Keynote: The Future of Digital Identity is NOW

11:40am – 12:05pm | Five in Five: 5 Expert Speakers Tackle Top Issues in Fintech

12:05pm – 1:05pm | Lunch and Networking Break

1:05pm – 2:25pm | Finovate Focus Tracks

  • Future Tech
    • Fireside Chat: Digital Currencies, Diem, Central Bank Digital Currencies & Blockchain – Are Digital Currencies & Blockchain Finally Gaining Traction with FIs?
    • Mastermind Keynote featuring Nick Mates of Lendr
    • Keynote Address: Harnessing AI to Improve Efficiencies, Increase Margins, and Prevent Fraud
    • Power Panel: The Conversational AI Market is Expected to Reach a $14 Billion Valuation by 2025 – How Can You Leverage It to Deliver ROI-Driving CX?
  • Future Payments
    • Mastermind Keynote: Creating a Winning Cardholder Experience
    • Fireside Chat: The Need for Speed – Where Next with Faster Payments?
    • Keynote Address: eCommerce and Post-Pandemic Priorities
    • Power Panel: How Will New Technologies, New Competitors, and New Business Models Shape the Future of Payments? Is Payments Orchestration About to Have its Moment?

2:25pm – 4:00pm | Finovate Focus Tracks

  • Digital Transformation
    • Keynote Address: Customer Insights – Sharing Real Life Examples of Best Practices in CX and How to Blend Human and Digital CX
    • Keynote Address: Financial Services Digital Transformation: Embracing the Next Generation of Technology
    • Power Panel: How Open Innovation & Strategic Partnerships Can Help You On Your Digital Transformation Journey
  • SME & Consumer Lending
    • Keynote Address: PPP Loans – How Community Banks Rose to the Occasion & What Lessons Can We Learn from Their Success?
    • Mastermind Keynote: Onboard at the Speed of Digital – Flatten Silos, Fuel Lending, and Regain Control
    • Power Panel: Lending 2.0 – What Are the Problems that Need to Be Solved for Consumers & SMEs in the New COVID-19 World?

4:00pm – 4:05pm | Close of FinovateFall 2021

FinovateFall 2021 Best of Show Winners Announced

FinovateFall 2021 Best of Show Winners Announced

The Best of Show winners of FinovateFall this year featured both veterans and newcomers, established companies and bold, Millennial-led startups, fintech innovators from as far away as Europe and Latin America, as well as home-grown talent from right here in the U.S.A.

To be honest, we could not imagine a better way to celebrate Finovate’s return to New York!

So please join us in offering a hearty congratulations to the companies selected by our attendees as the FinovateFall 2021 Best of Show.

Array for its personalized consumer credit, identity, and financial wellness tools available via both API as well as embeddable components. Video.

AutoBooks for its small business digital invoicing and online payment acceptance tools for FIs. Video.

Bambu for its B2B robo-advisory platform for financial institutions and fintech disruptors. Video.

Dreams for its banking platform that leverages behavioral science to boost customer engagement and financial well-being. Video.

Horizn for its platform that helps banks accelerate digital banking knowledge, fluency, and adoption. Video.

Infocorp for its Mobile Native App, that brings hyper-personalized experiences for every user in one single bank app. Video.

Long Game for its gamified finance app that helps banks acquire new customers and increase engagement with their Millennial and Gen Z customers. Video.

Ocrolus for its intelligent automation technology that transforms documents into data analytics, helping lenders make timely, high quality credit decisions. Video.

PwC for its Customer Link solution that turns customer data into smarter action and provides a 360 degree view of your customers. Video.

Thanks to all the demoing companies, our sponsors and speakers, and our attendees for making our return to live fintech conferencing such a resounding success. Keep in touch with us via the Finovate blog for updates on our upcoming events next year in London for FinovateEurope, in San Francisco for FinovateSpring, and beyond!


Notes on methodology:
1. Only audience members NOT associated with demoing companies were eligible to vote. Finovate employees did not vote.
2. Attendees were encouraged to note their favorites during each day. At the end of the last demo, they chose their three favorites.
3. The exact written instructions given to attendees: “Please rate (the companies) on the basis of demo quality and potential impact of the innovation demoed.”
4. The nine companies appearing on the highest percentage of submitted ballots were named “Best of Show.”
5. Go here for a list of previous Best of Show winners through 2014. Best of Show winners from our 2015 through 2021 conferences are below:
FinovateEurope 2015
FinovateSpring 2015
FinovateFall 2015
FinovateEurope 2016
FinovateSpring 2016
FinovateFall 2016
FinovateAsia 2016
FinovateEurope 2017
FinovateSpring 2017
FinovateFall 2017
FinovateAsia 2017
FinovateMiddleEast 2018
FinovateEurope 2018
FinovateSpring 2018
FinovateFall 2018
FinovateAsia 2018
FinovateAfrica 2018
FinovateEurope 2019
FinovateSpring 2019
FinovateFall 2019
FinovateAsia 2019
FinovateMiddleEast 2019
FinovateEurope 2020
FinovateFall 2020
FinovateWest 2020
FinovateEurope 2021
FinovateSpring 2021

Welcome to Day Two of FinovateFall 2021!

Welcome to Day Two of FinovateFall 2021!

“Wilkommen, bienvenue, welcome …” to Day Two of FinovateFall 2021!

From the smiles on the faces of the hundreds who joined us yesterday at the Marriott Marquis in Times Square to the thunderous applause that greeted virtually every demoing company and keynote speaker, yesterday was a wonderful reminder of both how much we missed hosting live events and how much so many of you have enjoyed attending them.

Today on Day Two we plan to keep the momentum going with another full day of fintech demos, insightful keynotes, and fireside chats. And to finish off the day – in addition to our Best of Show Awards Ceremony – we’re hosting a quartet of free-wheeling, no-holds-barred, Champagne Executive Boardroom sessions held under Chatham House Rules. With topics ranging from New Technology and Fighting Financial Crime to Open Banking and how to take advantage of “the Single Biggest Wealth Transfer in History,” these cocktail-hour sessions are not to be missed.

Here’s the schedule for today. All times Eastern Standard.

8:00am – 8:50am | Registration, Breakfast, and Networking

8:50am – 8:55am | Welcome from Finovate

8:55am – 10:20am | Demo Session #1

10:20am – 10:35am | Mastermind Keynote: The Transformative Role of AI in Financial Services

10:35am – 10:50am | Fireside Chat: The Platform Economy is Coming – How Much of a Threat Are the Tech Giants to Incumbents?

10:50am – 11:20am | Networking Break

11:20am – 11:35am | Mastermind Keynote: Accelerating Innovation in Financial Services with Unqork and InterSystems

11:35am – 12:45pm | Demo Session #2

12:45pm – 1:30pm | Lunch & Networking Break

1:30pm – 1:45pm | Mastermind Keynote: AI-First Digital Engineering for Financial Services

1:45pm – 2:45pm | Demo Session #3

2:45pm – 3:15pm | Networking Break

3:15pm – 3:30pm | Mastermind Keynote: Open Banking – Powering the Future SME Marketplace

3:30pm – 4:30pm | Demo Session #4

4:30pm – 4:45pm | Fireside Chat: Why We Need Bold Leadership More Than Ever Before

4:45pm – 6:15pm | Networking Reception with cocktails & appetizers

  • Champagne Executive Boardroom Sessions 4:45pm
  • Best of Show Awards Ceremony 5:30pm

6:15pm – 6:20pm | Close of Day 2

Welcome to Day One of FinovateFall 2021!

Welcome to Day One of FinovateFall 2021!

The day we’ve been waiting for is here. After more than a year and a half of all-digital events, Finovate is LIVE!

With more than 75 innovative fintechs scheduled to demo their latest technologies and 1,100+ registered attendees (900+ in person), we could not be more excited for the start of FinovateFall this year.

Our return to the live stage begins bright and early Monday morning and continues through Wednesday afternoon with live demos, dynamic panel discussions, and keynote addresses from some of fintech’s most insightful and accomplished analysts and entrepreneurs.

For those who are joining us in New York at the Marriott Marquis Times Square, we look forward to seeing you in person this week. We also want to assure you that we take the challenges of COVID-19 seriously, and have taken a number of steps to comply with local guidelines and requirements to provide the safest possible environment for this week’s event.

To this end, please review our FinovateFall 2021 At-Event Safety FAQ, which provides information on vaccination requirements, masking policy, and other additional measures we are following.

And if you can’t make it here, you can still enjoy Finovate anywhere you’ve got an internet connection via our Digital Pass offering.

However you plan to join us, here are the essentials for Day One of FinovateFall 2021 that all attendees – in-person and virtual – need to know. All times Eastern Standard.

8:00am – 8:50am | Registration, Breakfast, and Networking

8:50am – 8:55am | Welcome from Finovate

8:55am – 10:20am | Demo Session #1

10:20am – 10:35am | Mastermind Keynote: Why Three Decades of Cybersecurity Advances Still Don’t Protect Our Data

10:35am – 11:05am | Networking Break

11:05am – 11:25am | Analyst All Stars: How Financial Services Have Been Changed Forever

11:25am – 12:50pm | Demo Session #2

12:50pm – 1:40pm | Lunch and Networking Break

1:40pm – 2:10pm | Women in Fintech Power Panel: Paving the Way for the Next Generation of Female Founders and Executives

2:10pm — 3:25pm | Demo Session #3

3:25pm – 3:55pm | Networking Break

3:55pm – 4:10pm | Mastermind Keynote: What Are The Key Questions to Ask When Evaluating Neobanks?

4:10pm – 5:10pm | Demo Session #4

5:10pm – 6:45pm | Networking Reception with cocktails and appetizers

Financial Inclusion in Latin America; A Look at Fintech Up ‘n’ Comers in Egypt

Financial Inclusion in Latin America; A Look at Fintech Up ‘n’ Comers in Egypt

The Road to Greater Financial Inclusion in Latin America

This week’s Finovate Global Reports takes a look at the drive for financial inclusion in Latin America. BN Americas this week featured a research survey conducted by Peruvian financial services company Credicorp and research firm Ipsos. The study queried approximately 8,400 households in seven Latin American countries: Bolivia, Chile, Colombia, Ecuador, Mexico, Panama, and Peru.

The key takeaways from the study underscored both the need for more aggressive efforts to boost financial inclusion, as well as the concern that those most in need of financial services are also those who are the most marginalized in society overall. The survey highlighted special challenges when it comes to better engaging women, seniors (people over the age of 60), as well as people living in rural locations and those with “limited education and income” in the mainstream financial ecosystem.

Credicorp Head of Corporate Affairs Enrique Pasquel said that promoting financial inclusion was a critical component of improving the business climate in Latin America. “If Latin America continues to have societies where not all enjoy the same benefits,” Pasquel said, “it’s difficult to see how a business can be viable in the long term.”

Education is one of the tools Pasquel sees as especially valuable in driving greater financial inclusion in the region. Many of the study’s respondents who had low levels of engagement with their country’s financial system pointed to a number of issues – from a lack of interest to an inability to see the benefits to a sense that the services available were not necessary to them – as chief obstacles.

Nevertheless, Pasquel believes that the benefits of financial inclusion – such as the increased safety in enabling individuals to reduce their use of cash – are significant enough to overcome many of these reservations. He called on the private sector to play a greater role in financial inclusion efforts.


Checking In on Fintech Innovation in the Middle East

IBS Intelligence took a look at the fintech industry in Egypt and highlighted a quartet of companies – Fawry, MoneyFellows, Paymob, and Yomken – that it believes represent the pinnacle of fintech in North Africa’s most populous country.

The article noted that recent changes in the financial services industry in Egypt are likely responsible for what has made fintech one of the fastest-growing sectors in the country. The Arab republic passed major new banking legislation in 2020 that, in addition to mandating new minimum capital requirements for Egyptian banks, also provided new guidance for both the Egyptian banking sector, as well as for the country’s growing population of e-payments startups, fintech companies, and cryptocurrency firms.

With a tip of the hat to the four major Egyptian fintechs noted by IBS Intelligence, this week’s Finovate Global Lists is sharing eight other fintechs from the country that have made recent Finovate Global headlines. While not as well known as the quartet highlighted above, we think the eight Egypt-based fintechs below are worth keeping an eye on in the months and years to come.

  • Cassbana: Helps underserved communities obtain financial identities via micro-lending and an AI-powered, behavior-based scoring system.
  • Dayra: Provides financial services to un- and underbanked gig economy workers and micro-businesses.
  • Flextock: Offers technology-enabled, fast, and affordable fulfillment solutions for businesses.
  • Hollydesk: Provides a SaaS platform for SMEs that supports daily expense and accounts payable management.
  • Khazna: Serves underbanked communities in Egypt with a solution that provides convenient and secure smartphone-based financial services.
  • MoneyHash: Offers a single platform to enable access to payment and financial services across the Middle East and Africa.
  • Telda: Provides a P2P payment service designed for Egypt’s Millennial and GenZ population.

Here is our look at fintech innovation around the world.

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific


Photo by Abd Elrahman Elokby from Pexels