Former Visa Executive Elizabeth Buse Joins Monitise as Co-CEO

Former Visa Executive Elizabeth Buse Joins Monitise as Co-CEO

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Mobile money innovator Monitise (Finovate 2007) has announced that Elizabeth Buse will join the company as co-CEO.

Elizabeth Buse will bring more than 15 years of payments experience from her time at Visa, where she was last Executive Vice President of Solutions. Elizabeth is no stranger to Monitise, having served on the company’s board of directors from July 2010 to October 2012.

Elizabeth Buse - World Economic Forum on Afric...

Elizabeth Buse – World Economic Forum on Africa 2012 (Photo credit: World Economic Forum)

Elizabeth’s primary responsibilities at Monitise will involve day-to-day operations of the company, particularly marketing, product, sales, and technology. Working alongside Elizabeth, company founder Alastair Lukies will serve as co-CEO, with an emphasis on industry partnership building and corporate development.

Monitise specializes in technology that helps financial institutions deploy mobile banking, mobile payments, and other services. Founded in 2003 and headquartered in London, Monitise currently serves more than 350 financial institutions and brands around the world. The company processes more than 3.4 billion mobile transactions a year, valued at more than $70 billion.
Named one of the top three most innovative companies in the world by Forbes, Monitise has operations in the United Kingdom, the United States, India, Hong Kong, and Indonesia.

Alumni News– June 5, 2014

  • Finovate-F-Logo.jpgNetbanker looks at the effect Apple’s TouchID will have on fintech companies, including Mint and CardFlight.
  • ValidSoft featured in Speech and Voice Recognition White Paper and recognized as a global leaders in voice biometrics.
  • Bolstr co-founders Larry Baker and Charlie Tribbett named to Techweek 100.
  • Arroweye Solutions partners with Caledonian Global Financial Services to provide digital on-demand debit card production.
  • Former Visa executive Elizabeth Buse joins Monitise as co-CEO.
  • New $4 Million Investment for fastacash to help drive growth, product development.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Apple Touches Off First Wave of Mobile Banking Biometrics

image We’ve known this day was coming ever since Apple acquired AuthenTec two years ago for $350 million. That was real money back in the pre-Beats/Nest/Oculus days.

Monday, Apple made it official at its annual developers’ conference: The fingerprint authentication system built into the iPhone 5S (Touch ID) will open to outside developers in the next iOS update (v8.0 expected in mid-September). That means that app publishers, including banks, credit unions & wallet providers, will be able to use it to provide initial authorization into a secure app. 

image The new feature was demonstrated on stage by logging in to Mint (see inset, screen cap tweeted by Bradley Leimer Monday). In the demo, Mint users are prompted to use the touchpad to open the app (the small type says, “Please authenticate in order to proceed”). Users are also given a password option.

Most likely, banks will use Touch ID, as well as other handset-resident biometric systems (note 1) to deliver “read-only” access to data. It’s an approach that’s been catching on around the world even before Apple’s biometric wizardry. Citibank is the most recent to provide a no-login glimpse in its mobile app (called SnapShot), rolling it out nationwide two weeks ago (press release). It’s also used at Westpac (NZ), Commonwealth (AU), Bank of the West, City Bank of Texas and many more (note 2).

For anything transactional, such as a wire transfer, banks will likely require additional authentication (see our Nine Circles of Security).

And of course, these security changes will generally need to be optional for customers until they become commonly accepted practices. Most users are still extremely wary of security on mobile phones, even though it is a marked improvement over the desktop (note 3).

While it’s too early to know if any financial institutions will have it enabled by September, one fintech payment provider, CardFlight, wasted no time, announcing support for Touch ID just a few hours after the Apple keynote (note 4).

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Notes:
1. Celent’s Jacob Jegher showed me his facial recognition login on his Android phone (Samsung?) at last month’s FinovateSpring. Very cool, though he doesn’t have it enabled since it slows up the login process just slightly.
2. Malauzai Software powers more than 90 credit unions and banks alone (post).
3. See our latest report on Mobile Security (March 2014, subscription) for more info.
4. Cardflight will be showing off its latest tools at our first developer event, FinDEVr, 30 Sep 2014, in San Francisco. 

Finovate Alumni News– June 4, 2014

  • Finovate-F-Logo.jpgCommercial collection agency DAL is the first partner to go live with Cortera Open Receivables.
  • The Bancorp Bank implements Cachet Financial’s CheckRisk Pro, a tool for mitigating risk in remote deposit capture programs for financial institutions and credit unions.
  • CardFlight to use Apple’s Touch ID to give merchants an easy way to sign into mobile POS app.
  • Financial services provider, SHAZAM Network, collaborates with D3 Banking to provide omnichannel SaaS solution.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

CardFlight to Use Apple’s Touch ID to Give Merchants an Easy Way to Sign Into Mobile POS App

CardFlight to Use Apple’s Touch ID to Give Merchants an Easy Way to Sign Into Mobile POS App

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At Apple’s Worldwide Developer’s Conference yesterday, the tech giant made an announcement that will have a large potential impact on financial services companies. It will enable third party developers to use its Touch ID fingerprint recognition scanner.

At the conference, Apple SVP Craig Federighi showed the iPhone login screen of Finovate alum, Mint.com, to illustrate a potential use case of Touch ID’s open API.

CardFlight, a mobile POS solutions company, will be another one of the first to take advantage of Touch ID once Apple releases iOS 8 this fall. New York-based CardFlight plans to incorporate the biometric authentication technology into its SwipeSimple product. 

CardFlightSwipeSimple
With SwipeSimple, merchant service providers can give their small business customers a mobile payments solution that combines a payment dongle that can be plugged into iOS and Android devices. This, combined with a payment gateway and backend merchant analytics software, serves up a robust, end-to-end payments solution. Touch ID will offer merchants an alternative method of signing in to their mobile payment app using their typical username and password.

Check out the demo video of CardFlight’s debut at FinovateSpring 2013 here.

Interested in learning more about CardFlight’s back end system? Come see them at FinDEVr this Fall. 

Finovate Alumni News– June 3, 2014

  • Finovate-F-Logo.jpgOpen Bank Project organizing fintech hackathon for Rabobank in The Netherlands.
  • EFL surpasses 100,000 applications worldwide.
  • SpendMatters considers benefits of B2B products such as Taulia and Tradeshift.
  • eSignal to provide social media sentiment analytics courtesy of Market Prophit.
  • IBM partners with Concur to deliver cloud-based travel and expense management solutions.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Tradeshift Wins Invoicing Partnership with UK National Health Service

Tradeshift Wins Invoicing Partnership with UK National Health Service

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Tradeshift, the online B2B networking specialist announced that it is partnering with the company that processes the 30,000 daily invoices generated by the United Kingdom’s National Health Service. The Shared Business Services unit of the NHS will adopt Tradeshift’s platform, which will connect hospitals, pharmacies and surgery centers with their suppliers.

Quoted in Computer Weekly, NHS SBS director of finance Simon Murphy said, “conceptually no one can argue with e-invoicing … nobody we’ve spoken to has not seen the sense in it.”

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In addition to creating greater efficiencies by eliminating paper invoicing, the goal of the partnership is to help shorten the time it takes to get NHS suppliers paid. This echoes what Tradeshift CEO and co-founder Christian Lanng said during his FinovateSpring appearance in 2012, highlighting the fact that too many companies are going bankrupt because their customers fail to pay. 
And while this specific issue may be less of a challenge for Britain’s National Health Service – or for some of Tradeshift’s other sizable customers like DHL, Intuit, and the government of France –  it does underscore how technology can help solve problems of higher credit costs, lengthening payment terms, and access to funding.
Founded in 2010 and headquartered in San Francisco, Tradeshift raised $75 million in February. See a video of Tradeshift’s Finovate 2012 demo here.

Finovate Alumni News– June 2, 2014

  • Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgTop Image Systems partners with K2 to blend capture and mobile imaging technology with BPM.
  • On Deck reports $3.4 billion, $22K job impact on economy courtesy of its small business lending platform.
  • Eurasian Bank to deploy mobile banking technology developed by Monitise Create.
  • MasterCard launches MasterPass in Singapore.
  • Forbes features Xero, looks at why it will keep growing.
  • Finextra considers how The FCA plans to foster UK fintech innovation companies like Monitise, TransferWise, and Nutmeg
  • Apple opens TouchID to third parties,
    shows TouchID login example using Mint app in iOS 8 demo.

  • Dashlane reaches two million users milestone.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

HelloWallet Acquired by Morningstar in $52.5 Million Deal

HelloWallet Acquired by Morningstar in $52.5 Million Deal

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It’s been a week of exits for Finovate alums.

Earlier this week, we reported on the news that Check had been acquired by fintech giant, Intuit. Today we learn that HelloWallet, a Finovate alum from FinovateSpring 2011, has just been purchased by Morningstar.

The total value of the deal is $52.5 million. But because Morningstar already had invested in the PFM startup, the company will have to pay only an additional $39 million for HelloWallet.

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HelloWallet has been referred to as part of the Mint-like world of personal finance management solutions. The technology leverages artificial intelligence and behavioral analysis to better understand how we process financial information. This research is incorporated into HelloWallet with the goal of providing highly personalized, prospective financial guidance to American workers and employees.
“We show both the past as well as the future,” said HelloWallet CEO Matt Fellowes during his demonstration of the technology at Finovate.
The level of granular detail available is one of of the pluses of the HelloWallet platform. Matt suggested that in his experience as a consumer financial specialist, he has seen how missing the smaller expenses is often what undermines most people’s ability to plan for their financial future. HelloWallet responds to this not only with the amount of detail it provides, but also with 100s of personalizable recommendations ranging from budgetary suggestions to goal-setting to tactics for boosting income.
HelloWallet’s business model sets itself apart from its peers and rivals by focusing on businesses and their employees rather than on financial institutions and their customers. This approach appears to have paid off for HelloWallet, which says it has more than 350,000 subscriptions to its service, and claims to have provided guidance to more than one million American working families.
The synergies between Morningstar and HelloWallet lay in the potential to develop what they call “holistic” retirement solutions. Morningstar is a juggernaut in the world of equity and mutual fund information and analysis, and is the largest provider of managed retirement programs in the U.S.
In a blog post at HelloWallet, the company emphasized that the acquisition will help rather than hinder or complicate HelloWallet’s project. They wrote:
“Most important to know is that Morningstar is fiercely independent and committed to amplifying HelloWallet’s mission to democratize access to holistic financial guidance for American workers.”
HelloWallet has had a busy 2014. The company launched its Insights app in February, and has announced partnerships with Aon Hewitt and Vanguard to bring financial wellness solutions and better retirement planning to American workers.
Founded in 2008 and based in Washington, D.C., HelloWallet launched its technology in May 2011. See a video of the company’s FinovateSpring 2011 demo here.

Finovate Alumni News– May 30, 2014

  • Finovate-F-Logo.jpgThreatMetrix wins Judges Choice for Best Overall Fraud/Security Solution at 2014 CNP Awards.
  • HelloWallet acquired by Morningstar in $52.5 million deal.
  • PandoDaily takes a look at Venovate and its platform for enabling alternative investments.
  • Gonzobanker lists five ingredients in his Franken-banking product: all Finovate alums in Q2ebanking, Digital Insight, ACI Wordwide, and Alkami Technology, and Jwaala.
  • Fast Company profiles NICE Systems in a new feature on voice biometrics.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

FinovateSpring: Behind the Scenes with ChiaraMail, Dealstruck, and LendingRobot

FinovateSpring: Behind the Scenes with ChiaraMail, Dealstruck, and LendingRobot

In continuing our Behind the Scenes followup from FinovateSpring 2014 in San Jose, we’re taking a closer look at:

If you missed previous posts, you can check out previous Behind the Scenes with:

We’ll have further coverage next week, so stay tuned!



ChiaraMail

ChiaraMail

What they do
ChiaraMail makes email communication more secure and lightweight to enable financial institutions to communicate sensitive account details via email. It uses Envelope Content Splitting to send the subject of the email separately from the contents of the email. 
This separation, which stores the body of the email on a separate and secure server, also enables institutions to send large files, as well as lets them change the contents of the email after it has been sent.
For an extra layer of security, it uses an email plug-in that indicates the bank’s authenticity to the end user with a color-coded subject line.
Stats
    • Founded November 2012
    • Launched in April 2014 at FinovateSpring
The experience
ChiaraMail’s solution hinges on its Envelope Content Splitting (ECS) technology which allows two parties to communicate sensitive information directly in the body of the email. It can also communicate limited-time offers that the bank can update after the message is sent, and can send items that may be too large to send via email, such as a promotional video. 
The screenshot of the email below, which uses ECS, shows how a bank can communicate sensitive account information in the body of the email.
ChiaraMailAccountsummary
For the customer to get started, they first must download the ChiaraMail Android extension or plug-in on their computer (the company is working on an iOS version). The extension requires a one-time username and password. After it is set up, there is no need for the user to sign in each time, since it is embedded into their email client.
ChiaraMail install screen Android
Once the extension is on their device, fraudulent emails are indicated with red text in the subject line, while secure emails appear with a green subject line. If a fraudulent email is selected, the user sees a customized error message.
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ChiaraMail can be useful for internal and external email communications. It is ideal for retail banks that want to ensure they are not being spoofed, and insurance brokers sending sensitive information back and forth with their customers. 

While ChiaraMail is currently focused on FIs, other potential uses include companies in healthcare, online retail, and medical verticals. Overall, it is ideal for any company that wants more control over their email communications, both internal and external.

Check out ChiaraMail’s live demo video here.


What they do
Dealstruck’s P2P lending platform is designed to progressively graduate small business borrowers who can’t qualify for a bank loan on to conventional financing sources. You can think of it as the step between predatory loans and a traditional loan for business financing. 
Dealstruck is unique because it pre-funds all of the deals on its platform; this practice allows the borrower to receive funding within four days. After the business receives funds, Dealstruck opens the investment for the crowd to fund it. 
Stats
    • 15 employees
    • For borrowers seeking $50,000 to $250,000 in financing
    • Offers 10% to 30% yields
    • Terms range from 12 to 36 months
The borrower experience
First, Dealstruck determines what amount the borrower qualifies for based on the information they supply about their funding goals, their company, personal information about the owners, and business financials.
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Next, the borrower is presented with potential loan options and are asked to verify their information and to provide financial documents and bank statements.
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Once the borrower supplies all the information, Dealstruck’s team of underwriters reviews
it in two business days, then calls the applicant to discuss their financing options. Financing is generally provided within four business days.
 
The investor experience
The investor dashboard shows the user how much money they have available to invest. They can view how their portfolio breaks down and can see details about their investments and their returns. 
The doughnut chart shows them how their investments are divided. The chart in the below screenshot divides the portfolio by industry. Investors can also toggle to view their investments by how many years the borrowers have been in business.
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Investors looking for additional opportunities can view all borrowers in a list. The slide bars on the left enable them to filter by the business’ annual revenue and by the number of years they’ve been in business.

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Dealstruck works to keep its process fast, flexible and transparent for all parties involved. Its new API that gives institutional investors access to all borrower data, and helps them tailor decision-making criteria, supports this goal. 
What they do
LendingRobot uses a proprietary algorithm to determine available and profitable P2P loans within one second and immediately invest on behalf of the user. Right now, it can invest users’ available balances in their existing Prosper and Lending Club accounts, and is working on supporting more platforms. 
LendingRobot serves as a middleman to reinvest users’ account balances so quickly that it is able to access loans that potentially have better returns than the ones users were previously accessing.
Stats
    • Charges a 0.45% per year fee
    • No minimum investment requirement
    • No setup fees
The experience
LendingRobot pulls details about loans listed on Prosper’s and Lending Club’s P2P lending platforms. To get started, the user links their Prosper or Lending Club account. In our case, we had to set up a separate API login password through Prosper before proceeding.
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Users can view a list of all loans on LendingClub and Prosper accounts, as seen below, but LendingRobot recommends using its automated investment tool, which selects the best investment opportunities within seconds.
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Those using the automated invest feature can select the types of loans they are interested in. For example, they can choose the amount, term, loan purpose, and expected return. 
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This automation massively simplifies the investment process, while aiming to get higher returns for users by helping them invest more quickly, thereby beating other investors to loans with potentially better returns.

Stay tuned later this week for more behind-the-scenes features.

Swipely Raises $20 Million in Series C Round Led by the Pritzker Group

Swipely Raises $20 Million in Series C Round Led by the Pritzker Group

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It was only a few weeks ago that we were reporting that Swipely had topped $2 billion in annual sales managed.

Today, we’re happy to add news that the payment marketing innovator has raised $20 million in funding.

The Series C round, led by the Pritzker Group, takes the company’s total capital to more than $40 million. Also participating were existing investors First Round Capital and Shasta Ventures. The new capital is slated to help the company accelerate growth, boost product expansion, and enhance marketing.
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Pritzker Group managing partner Chris Girgenti has credited Swipely for “help(ing) small business use big data to compete in the networked age” and for “bringing online technology to offline merchants.” Swipely specializes in helping small businesses use their credit and debit card transaction data to provide better and more relevant offers and rewards for their customers.
The company’s solution includes customer analytics, targeted campaign-building tools, and payment processing that is “baked into the core of Swipely’s platform,” according to Swipely CEO and founder Angus Davis. This last feature is what gives the technology the ability to tap into the Big Data buried in the local merchant’s payment network.
“Not every consumer will opt-in to a loyalty program,” Angus explained from the stage during Swipely’s Finovate demonstration. “And so that’s why we’re also bringing powerful tools to the merchant not just from the data we glean from opted-in loyalty members, but from every credit and debit transaction that passes through that merchant.”
Reporting from TechCrunch includes some interesting, SaaS-related KPIs that Angus uses to help explain how well positioned his company is in his industry. The upshot is that Swipely is managing to keep a very healthy ratio between revenues and the costs of acquiring new companies.
Swipely was founded in 2009, and has operations in more than 40 states and more than 50 cities in the United States. Based in Providence, Rhode Island, Swipely is an alum of the FinovateSpring 2012 show in San Francisco. See a demo of the company’s Marketing Management technology here.