FinovateEurope 2016 / Group

Presenter Profile:

How they describe themselves: Group, is a global air passenger rights service provider that is focused on helping financial institutions improve their cardholders’ travel experience. Headquartered in Palo Alto, ensures that air passenger rights are more transparent and easily enforceable on a worldwide scale. The company currently serves air passengers from 145 countries in securing compensation for delayed and cancelled flights covered by European Union regulation (EC) 261/2004. Financial institutions can seamlessly integrate Group’s, suite of product offerings related to enhancing the travel experience for their cardholders.

How they describe their product/innovation: Financial institutions can leverage the compensation offering as a white label solution to strengthen the features and benefits of their credit and debit cards. Cardholders are automatically notified when they have experienced a delayed or cancelled flight and are eligible for flight compensation. then seamlessly processes and secures compensation from the airline on the cardholder’s behalf. Additionally, our offering automatically notifies financial institutions of their cardholder’s travel plans when they purchase airline tickets, so their card is not declined when traveling. We are excited to be releasing this to Europe for the first time at Finovate Europe!

Product distribution strategy: Through financial institutions


Bus. Dev. & Sales: Hudson Chilton, CBDO,,  +1 650 600 1480

Press: Michele McDermott-Fox,, +1 905 379 1893

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