SoFi, SPACs, and the Power of Social Capital

SoFi, SPACs, and the Power of Social Capital

First things first: congratulations to SoFi. The financial services platform has earned a $8.65 billion post-money valuation after agreeing to a merger with Social Capital Hedosophia Holdings, a publicly traded special purpose acquisition company or SPAC that specializes in consumer-focused fintech businesses.

Now, what in the world is a SPAC? And why would merging with one be a sound route to the public markets?

A SPAC is pretty much as described. It is a corporation that is built specifically to buy other corporations. A SPAC, which has no other business operations, works by raising money via an initial public offering, and then using that capital to acquire other companies. These entities are taking advantage of the contemporary interest in the IPO market, leveraging demand for new companies – mostly in technology – into demand for firms betting on the ability to know which among these companies are longer-term winners.

The decision to merge with Social Capital – and to pursue this new route to going public – says a lot about the company initially known as “Social Finance” when it was founded almost ten years ago.

“SoFi is on a mission to help people achieve financial independence to realize their ambitions,” company CEO Anthony Noto said. “Our ecosystem of products, rewards, and membership benefits all work together to help our members get their money right.”

By giving its members a one-stop-digital-shop for financial services such as consumer financing, investments, and insurance, SoFi is well-positioned to take advantage of what Noto called “the secular acceleration in digital first financial services offerings.”

This momentum is in evidence within SoFi’s own ecosystem, as well. Social Capital founder and CEO Chamath Palihapitiya noted the “acceleration of cross-buying by existing SoFi members” as creating “a virtual cycle of compounding growth, diversified revenue, and high profitability.”

Speaking on CNBC, Palihapitiya compared SoFi favorably to Amazon and said that the company best represented the kind of banking solutions people want most. From its origins as a student loan refinancing company to its current incarnation as a diversified financial services platform, SoFi reported more than $200 million in total net revenue in Q3 2020 and is on pace generate $1 billion of estimated adjusted net revenue this year. Noto will continue as CEO of SoFi post-merger.

The deal comes just months after SoFi earned “preliminary, conditional approval” from the U.S. Comptroller of the Currency for a national bank charter. A bank charter, the company noted in the merger announcement, would lower the cost of funds and “further support SoFi’s growth.” In an interview with Yahoo! Finance, Noto explained that this was key to having the ability to provide lower interest rates to consumers and would drive innovations like SoFi Money, the company’s cash management account.

Another plum in the purchase is Galileo, a leading provider of customer-facing and backend technology infrastructure services for financial services providers that SoFi acquired last April. There are 50 million accounts on the platform.

From SoFi’s perspective, “deal certainty” was one of the reasons why the company took advantage of the SPAC route to the public markets rather than a traditional IPO. Palihapitiya is a veteran of the nascent SPAC craze, having taken a number of companies, including Virgin Galactic Holdings in 2019, public in this fashion.

Founded in 2011, the San Francisco, California-based company participated in our developers conference, FinDEVr New York 2017. At the event, SoFi teamed up with data platform Quovo to demonstrate their innovations in providing secure authentication for bank accounts. SoFi currently has more than 1.8 million members and has raised $2.5 billion in funding to date.

Equifax to Buy Digital Identity Player Kount

Equifax to Buy Digital Identity Player Kount

Data and analytics company Equifax announced its acquisition of digital identity player Kount this week. The deal, which is pending regulatory approval, is set to close for $640 million in the first quarter of this year.

Kount was founded in 2007 and offers a range of products and solutions, including chargeback protection, account takeover and bot protection, ecommerce fraud protection, and friendly fraud prevention. The company’s identity network, the Kount Identity Trust Global Network, leverages AI to link trust and fraud data from 32 billion digital interactions, 17 billion devices, and five billion annual transactions across 200 countries and territories. 

All of Kount’s products will be integrated into Equifax’s Luminate Platform, a fraud platform that combines the company’s solutions with machine learning to give clients the information they need to make better decisions about fraud.

Kount has more than 9,000 clients across the globe, including Barclays, Staples, PetSmart, and Chase. Equifax anticipates the purchase will expand its global prevalence in digital identity and fraud prevention solutions.

“The acquisition of Kount will expand Equifax’s differentiated data assets to bring global businesses the information and solutions they need to establish identity trust online,” said Equifax CEO Mark W. Begor. “Equifax is taking advantage of our strong 2020 outperformance and cash generation to make this strategic acquisition. Our data and technology cloud investments allow us to quickly and aggressively integrate new data and analytics assets like Kount into our global capabilities and bring new market leading products and solutions to our customers.”

Kount employees will continue to work from the company’s headquarters location in Boise, Idaho, and will join Equifax’s U.S. workforce.


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Fiserv Acquires Ondot

Fiserv Acquires Ondot

Fiserv made a key acquisition this week, snapping up digital card services platform Ondot Systems. Financial terms of the deal were not disclosed but the agreement is set to be finalized in the first quarter of next year.

Fiserv is picking up Ondot to enhance its suite of tools that help banks offer digital-first, personalized offerings to their consumers.

“By combining Ondot and Fiserv capabilities at scale, we plan to provide our clients with a unified digital experience, spanning card-based payments, digital banking platforms, core banking, and merchant solutions, enabling them to deliver best-in-class solutions that continue to reduce friction for their customers,” said Fiserv President and CEO Frank Bisignano.

More specifically, Fiserv will use Ondot to help bank clients accelerate digital customer acquisition, drive digital commerce, increase card activation and usage, reduce service costs, and engage contextually.

The deal enhances Fiserv’s standing in the card payment space specifically. The Wisconsin-based company will now be able to help banks offer cardholders instant card issuance and usage, visibility into purchases through enriched transaction information, and actionable insights to help them make more informed spending decisions.

Fiserv’s bank clients will benefit from Ondot’s data enrichment that organizes and identifies transaction and merchant data to minimize chargebacks.

For Ondot, joining forces with Fiserv will offer the company a more global reach and will help it scale up faster. As Ondot President and CEO Vaduvur Bharghavan explained, “Joining with Fiserv will provide Ondot the opportunity to innovate and impact the industry on a global scale. We look forward to expanding the scope of our offerings as we integrate with Fiserv’s vast array of capabilities to continue providing high-quality digital solutions to consumers, merchants, acquirers, networks and card issuers.”

California-based Ondot was founded in 2011 and has raised $51 million. The company processes more than 1 billion transactions per month and provides digital capabilities for over 30 million cards. The company made news earlier this year when it partnered with CU Solutions Group, which agreed to become a reseller of Ondot’s CardApp.


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Upserve Acquired by Lightspeed in $430 Million Deal

Upserve Acquired by Lightspeed in $430 Million Deal

Restaurant payments and analytics innovator Upserve is the latest company to be acquired by point of sale (POS) and ecommerce solutions firm Lightspeed.

The $430 million purchase was announced earlier this week, marking Lightspeed’s 10th acquisition since it was founded in 2005. The deal comes on the heels of Lightspeed’s November purchase of ShopKeep that is anticipated to close for $440 million.

“Lightspeed is quickly emerging as a world-leading commerce platform for SMBs and partnering with them to deliver data-based insights through a single digital hub was a natural choice,” said Upserve CEO Sheryl Hoskins. “Together we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful.”

Lightspeed anticipates the acquisition will accelerate product innovation and boost its analytics commerce platform. The company’s purchase of Upserve will also help Lightspeed reach an additional 7,000 U.S.-based clients in the hospitality industry.

Originally founded under the name Swipely in 2009, the company rebranded to Upserve in 2016 to reflect the company’s focus on the restaurant industry.

Upserve has raised a total of $40.5 million from 14 investors, including Greylock and Vista Equity Partners. From October 2019 to October 2020, the company recorded approximately $40 million in revenue.


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Snapchat Parent Company Acquires Voca.ai

Snapchat Parent Company Acquires Voca.ai

With all of the drama around TikTok these days, you may have forgotten about Snap. Formerly known as Snapchat, the photo messaging app allows users to send and receive ephemeral messages complete with fun filters, animation, and augmented reality.

It appears that Snap may be on the verge of change, as the company reportedly acquired Voca.ai, a smart voice assistant that helps replace customer service agents in call centers. The acquisition, which was first reported by Globes and later picked up by TechCrunch, is estimated to be around $70 million.

While one of the main use cases for Voca.ai’s technology is phone-based debt collection, it can also be used for surveys, customer service, appointment scheduling, and lead qualification. As the name suggests, Voca.ai leverages AI to imitate human representatives’ responses. To create a convincing, human-sounding cadence the technology adds pauses and filler words such as “um.” 

Snap may intend to leverage Voca.ai to build out a new voice command feature. According to Globes, “This range of abilities in identifying speech and producing artificial speech have attracted Snapchat, which in June launched a voice command function for users to request filters, which can alter their appearance. For example, the user can ask for their hair to turn pink, and the voice command function ensures that the operation is completed.”

Voca.ai was founded in 2017 and is headquartered in Herzliya, Israel. The company has raised $6 million across two rounds of funding. Voca.ai won a Best of Show award at FinovateSpring last year after company CEO Einav Itamar demonstrated how a bank used the AI voice agent to follow up on a loan inquiry.


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CoverHound Acquired by Insurance Brokerage Firm

CoverHound Acquired by Insurance Brokerage Firm

Online insurance marketplace CoverHound announced today it has been picked up by insurance brokerage firm Brown & Brown in an acquisition deal this week. Terms of the arrangement, which also includes CoverHound subsidiary CyberPolicy, were not disclosed.

With 300 locations, Brown & Brown is the sixth largest insurance brokerage firm in the nation. The company has an 80 year history in the insurance industry and has since acquired more than 500 insurance agencies.

Today’s acquisition will help Brown & Brown tap into CoverHound’s and CyberPolicy’s digital reach into the insurance market for individuals and small businesses. The digital market has been growing quickly since the onset of the global pandemic. The deal will combine Brown & Brown’s strong carrier relationships and product knowledge with CoverHound and CyberPolicy’s partnership network and customer experience.

“We see CoverHound as an important platform for Brown & Brown’s expansion into the digital insurance marketplace while at the same time helping our traditional businesses to continually deliver an exceptional customer experience,” said Brown & Brown Senior Vice President of Technology, Innovation, and Digital Strategy Steve Boyd. “By combining CoverHound with our expertise and market strength, we will be able to meet more customers where they are and provide them with the appropriate coverage for their unique exposures.”

Brown & Brown will allow CoverHound and CyberPolicy to continue to operate independently under the Brown & Brown brand. The two tech firms will focus on scaling digital partnerships.

San Francisco-based CoverHound was founded in 2010 and has since raised $111 million. The company brings transparency to the insurance shopping process, offering a marketplace where shoppers can compare and purchase both personal and business insurance products.


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Lightspeed to Acquire ShopKeep in $440 Million Deal

Lightspeed to Acquire ShopKeep in $440 Million Deal

Cloud-based point of sale solution ShopKeep is taking an exit after 12 years in the business. Lightspeed, a competitor in the cloud-based POS space, has acquired ShopKeep for $440 million.

Lightspeed anticipates the buy will help position it as a leader for complex retailers and restaurateurs seeking to modernize their operations. The deal will also give Lightspeed increased market share. The company will serve over 100,000 customer locations worldwide, generating approximately $33 billion in gross transaction volume.

For its part, Shopkeep will benefit by offering clients access to Lightspeed’s analytics, loyalty, ecommerce, and payments modules. Shopkeep clients will also be able to tap Lightspeed’s multi-location solution.

“ShopKeep’s commitment to enabling independent businesses to dream big and rise above industry and economic challenges is deeply aligned with our own mission to power the future of commerce,” said Lightspeed Founder and CEO Dax Dasilva. “This acquisition will bring ShopKeep merchants, small and medium-sized businesses that make up the backbone of the U.S economy, into the Lightspeed family, providing them even more crucial product innovation and world-class support as they drive the reinvention of American commerce.”

The deal is subject to customary closing conditions and is expected to close by the end of this year.

ShopKeep helps more than 20,000 clients across the U.S. accept a range of payment types and enhance their business with features such as automatic inventory tracking, employee management, and real time sales reporting. Since it was founded in 2008, the company had raised $137 million in funding.


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NerdWallet Acquires Small Business Lending Marketplace Fundera

NerdWallet Acquires Small Business Lending Marketplace Fundera

Just a few months after buying U.K.-based financial service price comparison site Know Your Money, NerdWallet is back at the register with another big purchase. The company announced late last week that it had agreed to acquire online, small business lending marketplace Fundera. Terms of the transaction were not disclosed.

The acquisition enables NerdWallet to expand its offerings for small business owners, and adds to the financial wellness platform’s content and marketplaces for products including student loans, insurance, mortgages, and investments. Founded in 2013 by Jared Hecht, Andres Moran, and Rohan Deshpande, Fundera will become a NerdWallet subsidiary as a result of the transaction, with all of Fundera’s employees joining NerdWallet.

In a statement, NerdWallet co-founder and CEO Tim Chen pointed to the small business market as an area of “tremendous opportunity” that the acquisition will enable his company to pursue.

“Although we offer free tools and content, we’ve never been able to fully support small business owners — that changes today,” Chen said. “Fundera has been one of our partners for several years and their deep understanding of the SMB market, the long-standing, trusted relationships they’ve built with both lenders and business owners, and their commitment to putting the needs of small business owners first is really unique and impressive.”

Founded in 2009 and headquartered in San Francisco, California, NerdWallet offers personalized, objective, actionable financial guidance to help consumers make intelligent financial decisions. Via its website and app, NerdWallet provides consumers with free access to its expert content and comparison shopping marketplaces to enable them to save time whether they are looking for insights into the best credit card for their needs or assistance in buying a first home.

NerdWallet has raised $105 million in funding. The company includes Camelot Financial Capital Management and Institutional Venture Partners (IVP) among its investors.


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CUNA Mutual Group Snaps Up CuneXus to Fortify Digital Lending

CUNA Mutual Group Snaps Up CuneXus to Fortify Digital Lending

Lending and marketing automation platform CuneXus announced this week it has agreed to an acquisition by CUNA Mutual Group. Terms of the deal were not disclosed.

CUNA began its relationship with CuneXus in 2017 when its venture capital entity, CMFG Ventures, became an early-stage investor in the Santa Rosa, California-based company.

“We are continuing our journey into a more diverse, digital-first world,” said Robert N. Trunzo, president and CEO of CUNA Mutual Group. “Our company is committed to using technology to enhance consumers’ access to financial solutions that work for them and create a more equitable financial system and society. This is a top priority for all of our core businesses.”

CuneXus works with more than 140 financial institutions to help lenders maximize customer relationships by offering turn-key access to its application-free consumer lending tool, cplXpress. The company helps banks offer pre-approved, “click-to-accept” consumer loans to customers that are personalized to appear where and when they need them.

“CuneXus is on a strong growth trajectory, and adding their expertise and product solution to our company portfolio allows us to maximize its growth potential and enhance our long-standing efforts to make a brighter financial future accessible to everyone,” Trunzo added.

Founded in 2008, CuneXus has raised $6.7 million.

“We are genuinely excited to join the CUNA Mutual Group family,” said CuneXus CEO Dave Buerger. “Our capabilities and culture align very well, and we believe we can greatly enhance CUNA Mutual Group’s digital evolution in the lending space.”


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Stripe’s Newest Buy Makes Inroads to Africa

Stripe’s Newest Buy Makes Inroads to Africa

Stripe has been partnered with Nigeria-based Paystack for quite some time, even leading Paystack’s Series A financing round in 2018. Today Stipe unveiled it is taking things a step further.

The San Francisco-based company has agreed to acquire Paystack for an undisclosed amount. Additional terms of the deal were not disclosed but Stripe made it clear that Paystack will operate independently, growing its operations in Africa and adding more international payment methods.

“This acquisition will give Paystack resources to develop new products, support more businesses and consolidate the hyper-fragmented African payments market,” said Matt Henderson, Stripe’s business lead in EMEA. “We can’t wait to see what they will build next and how their growth can turbocharge the African tech ecosystem.”

In the video below (which is well-worth watching) Paystack Co-founder and CEO Shola Akinlade describes how the company got its start and why it chose to align with Stripe.

Stripe will eventually embed Paystack’s capabilities into its Global Payments and Treasury Network (GPTN), a platform that moves money across 42 countries.

Paystack, which counts 60,000 business clients and processes more than half of all online transactions in Nigeria, plans to expand across Africa. The company recently launched a pilot with businesses in South Africa.

As for Stripe, today’s move furthers its geographic expansion efforts that have been on the rise as of late. In the past year-and-a-half the company has added 17 countries to its platform. Stripe Co-founder and CEO Patrick Collison told TechCrunch that there is “enormous opportunity” in Africa. “In absolute numbers, Africa may be smaller right now than other regions, but online commerce will grow about 30% every year. And even with wider global declines, online shoppers are growing twice as fast. Stripe thinks on a longer time horizon than others because we are an infrastructure company. We are thinking of what the world will look like in 2040 to 2050.”

Stripe recently closed a $600 million round of funding and is valued at $36 billion.


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Alkami Acquires ACH Alert

Alkami Acquires ACH Alert

Digital banking solutions provider Alkami acquired payments fraud prevention technology company ACH Alert this week.

Terms of the deal are undisclosed but the announcement comes just a few days after Alkami closed a $140 million round of funding.

Founded in 2008, ACH Alert offers two flagship solutions, PRO-TECH and PRO-CHEX, which provide a real time ACH approval process and a check positive pay service, respectively. Alkami will leverage ACH Alert’s solutions to provide a platform to enable banks to increase revenue, reduce complexity, and improve fraud prevention.

“ACH Alert provides FIs with a seamless solution that eliminates the flaws and inefficiencies in existing processes. These inefficient, paper-based processes not only undermine customer adoption and profitability, but also lead to a higher incidence of fraud,” said Alkami CEO Mike Hansen.

Among ACH Alert’s latest clients are Mountain America Credit Union and Citizens Union Bank. Last November, the Tennessee-based company signed a distribution agreement with Apiture, which will offer ACH Alert’s fraud detection services to its 450+ financial institution customers.

Headquartered in Dallas, Texas and founded in 2009, Alkami seeks to provide an end-to-end digital banking experience by offering tools for onboarding, user engagement, and account servicing.

“Together with ACH Alert, we expect to continue to create and deliver winning digital solutions to our clients and their consumer and business digital users,” Hansen added.


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NEC Acquires Avaloq in $2.2 Billion Deal

NEC Acquires Avaloq in $2.2 Billion Deal

After 35 years in operation, Swiss-based digital banking solution provider Avaloq has agreed to be acquired by Japan’s NEC Corporation. The deal, in which NEC will buy 100% of the company’s shares from existing shareholders, valued the Swiss firm at more than $2.2 billion (CHF 2.05 billion), is billed at enabling Avaloq to “accelerate” its “growth, global expansion, and value creation strategy.”

“With NEC, Avaloq found a perfect new home to continue our success story of serving our clients with solutions that make their lives simpler in an ever more complex world,” Avaloq CEO Jürg Hunziker said. Company founder and chairman Francisco Fernandez added that acquisition would help the company continue to “invest heavily in R&D,” and highlighted the two firms’ shared emphasis on the “caring about customers and people.”

The transaction is expected to be completed in April 2021. The company will continue to operate as its own entity, based in Zurich.

First introduced to our audiences at our developers conference, FinDEVr London, in 2017, Avaloq made its Finovate debut a year later at FinovateEurope with a demonstration of its goal-based, wealth management solution. The cloud-based microservice enables wealth managers to provide risk-optimized investment objectives for their clients, which helps ensure that the client and their investment preferences, concerns, and risk tolerance are at the center of the investment advisory experience.

With more than 150 clients in 30 countries and nearly $5 trillion (4.5 trillion CHF) in client assets managed using its software, Avaloq recently announced partnerships with Belgium’s Banque Degroof Petercam in October and integrated with Enterprise Bot, an conversational AI and automation solution provider, in September. Also that month, FintechNews Switzerland featured Avaloq Group Chief Product Officer Martin Greweldinger, author of a report on the need for wealth managers to “democratize” their offerings to a wider audience in order to survive and grow.

“This democratization requires wealth managers to deliver personalized advice at scale while addressing the specific needs of this new affluent clientele through a balance of industrialization, innovation, and individualization,” Greweldinger noted. Read more about Avaloq’s report.


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