Alumni News

FICO and LigaData Bring Decision-as-a-Service to Telcos

FICO and LigaData Bring Decision-as-a-Service to Telcos
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, FICO
  • FICO and LigaData have partnered on a decision-as-a-service tool.
  • The two will make the new capabilities available to telecommunications firms in Africa, the Middle East, and Asia.
  • The decision-as-a-service solutions suite includes mobile lending, price optimization, collections optimization, subscriber segmentation, and fraud detection for communications service providers.

Data and analytics firm FICO and big data analytics company LigaData have come together in a move to bring decision-as-a-service capabilities to telecommunications firms in Africa, the Middle East, and Asia.

The two California-based companies will offer solutions that leverage data to help telcos increase revenues, decrease costs, and expand their offerings. Tools included in the decision-as-a-service solutions suite are mobile lending, price optimization, collections optimization, subscriber segmentation, and fraud detection for communications service providers.

“Together we plan to also help communications service providers grant loans in emerging markets, making it easier for consumers while increasing the digitization of the economy,” said FICO Vice President of Global Partners & Alliances Alexandre Graff.

FICO and LigaData envision that the tool will help telcos add new revenue streams and ultimately expand financial inclusion in emerging markets. “Our partnership with FICO will give communications service providers new tools to expand and compete in a data-driven marketplace,” explained LigaData CEO Bassel Ojjeh. “In addition, we will be bringing to market new solutions that can help communications service providers serve the large number of unbanked and underbanked communities in Africa, the Middle East, and Asia.”

LigaData’s name follows the naming convention of major soccer teams such as Bundesliga, La Liga, and Liga MX and is a reference to the company’s league of data experts. LigaData offers two main products, Data Fabric, which helps telcos leverage data better understand their customers by breaking down silos, and Flare, which serves as a decisioning engine that breaks down the data to provide operational and subscriber insights. These solutions are used by over 30 mobile network operators, supporting over 350 million subscribers around the world.

Founded in 1956 and headquartered in California, FICO offers decisioning tools used by more than 650 clients, including nine of the top 10 U.S. banks and eight of the top 10 EMEA banks. The company was recently named Best Technology Provider for Data Analytics at the 2022 Credit Awards, and was identified as a leader in The Forrester Wave: AI Decisioning Platforms, Q2 2023 report.

Photo by Ketut Subiyanto

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Cybercrime Analytics Platform SpyCloud Raises $110 Million in Series D Funding

Cybercrime Analytics Platform SpyCloud Raises $110 Million in Series D Funding
By David Penn Posted on
Categories: Alumni News, Daily news, Funding, SpyCloud
  • Cybercrime analytics platform SpyCloud raised $110 million in Series D funding last week.
  • The funding will help the company accelerate innovation in key use cases, as well as grow its database of recaptured data.
  • Founded in 2016 and headquartered in Austin, Texas, SpyCloud won Best of Show in its Finovate debut in 2017.

Cybercrime analytics platform company SpyCloud has secured a $110 million growth round commitment of primary and secondary capital. The round, a Series D, was led by Riverwood Capital and featured participation from Silverton Partners. New valuation information was not provided. The investment takes the company’s total equity funding to more than $168 million, according to Crunchbase.

SpyCloud offers technology that enables the discovery and recapture of data from the Dark Web in order to better protect businesses from identity-based cyberattacks. Cybercriminals use these stolen employee credentials and consumer session data to attack businesses, individuals, and networks. SpyCloud’s approach to fighting cybercrime differs from traditional threat intelligence strategies by offering a credential monitoring and alert service that directly and proactively finds and recovers stolen assets from threat actors and other sources.

To date, SpyCloud has recaptured more than 450 billion assets, more than 31 billion passwords, and more than 33 billion email addresses. The company’s most recent platform enhancement, unveiled in January, provides what it calls “Post-Infection Remediation.” This protocol gives companies a framework to reset application credentials and invalidate session cookies in the wake of a cyberattack or breach.

In a statement, SpyCloud listed a number of ways the new capital will help fuel the company’s growth. The funding, for example, will enable SpyCloud to accelerate innovation across a number of use cases, including consumer risk and enterprise protection. The company will also be able to grow its database of recaptured malware assets, further develop its analytic capabilities, and add to its list of integrations. The platform is currently integrated with Active Director, Okta, and Tines.

“For the last seven years, we have proven that reacting quickly to identity and authentication exposures is the crucial factor in stopping the cycle of cybercrime,” SpyCloud CEO and co-founder Ted Ross said. “As authentication methods improve, businesses need to adjust their defenses to keep up with criminals’ new behavior. SpyCloud allows you to do just that – and we will continue to illuminate and resolve the most critical risks facing security teams today, stopping attacks they haven’t been able to see coming.”

SpyCloud won Best of Show in its Finovate debut at FinovateFall in 2017. Headquartered in Austin, Texas, the company was founded in 2016. More than 500 corporations – including half of the Fortune 10 – leverage SpyCloud’s technology to combat ransomware, account takeover, session hijacking, online fraud, and other cybercrimes.

Photo by Aleksandar Pasaric

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Fiserv and Akoya Team Up for Consumer-Permissioned Data

Fiserv and Akoya Team Up for Consumer-Permissioned Data
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, Fiserv
  • Fiserv and Akoya announced a partnership this week.
  • Fiserv will have API access to consumer data from Akoya’s network of financial organizations.
  • Akoya will utilize Fiserv’s AllData Connect to access consumer data held at financial institutions.

Digital banking and payments solutions company Fiserv has partnered with consumer-permissioned data company Akoya this week. Under the agreement, the two will facilitate financial data sharing among banks, their end customers, and the third party apps the customers engage with.

Fiserv will have API access to consumer data from Akoya’s network of financial institutions and brokerage firms, while Akoya will utilize Fiserv’s AllData Connect to access consumer data from more than 2,800 financial institutions.

“Fiserv and Akoya are empowering consumers to share their data by creating a broader and more secure data access network,” said Fiserv President of Digital Payments Matt Wilcox. “Direct access to data facilitates more integrated digital experiences for consumers and improves the security of the financial ecosystem.”

Akoya’s APIs can create secure, permissioned access to consumers’ account data across Fiserv’s client base of banks, fintechs, and merchants. This free flow of information across the network can help reduce risk related to account opening, funding, and account-to-account transfers. On the merchant side, consumers can opt to transact using a Pay by Bank option in which consumers link their bank account to the merchant’s wallet or app to make direct payments to the merchant.

Ultimately, the partnership will help consumers choose what financial data from their bank they want to share with third party providers.

“This will help consumers manage exactly who they give their data to and understand how their data will be accessed and used,” said Akoya CEO Paul LaRusso. “100% of Akoya’s traffic to financial institutions goes through APIs. Akoya doesn’t ask for consumers’ passwords, and it doesn’t screen-scrape. All consumers deserve this protection and control.”

In the U.S., where open banking regulations do not exist, partnerships like these are key to empowering consumers with control over their financial data. In addition to helping end customers, this open structure also creates efficiencies by empowering organizations with more data, reduces fraud by eliminating screen scraping, and reduces errors that come with manual data entry.

Founded in 1984, Fiserv’s solutions are used in nearly six million merchant locations and almost 10,000 financial insitution clients. The company powers 12,000 financial transactions each second. Fiserv is listed on the NASDAQ under the ticker FI and has a market capitalization of $73.6 billion.

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Backbase and SavvyMoney Partner to Help FIs Promote Financial Wellness

Backbase and SavvyMoney Partner to Help FIs Promote Financial Wellness
By David Penn Posted on
Categories: Alumni News, Backbase, Daily news, SavvyMoney
  • A pair of Finovate alums – Backbase and SavvyMoney – have forged a new partnership.
  • The partnership will integrate SavvyMoney’s Credit Score Insights into the Backbase Engagement Banking Platform.
  • The integration will enable customers to access real-time credit scores from within their banking apps.

Engagement banking company Backbase announced a strategic partnership with credit score solutions firm and fellow Finovate alum SavvyMoney. The partnership will integrate SavvyMoney’s credit score solution, Credit Score Insights, into the Backbase Engagement Banking Platform. This will give community banks and credit unions the ability to provide their customers with real-time credit scores directly from their banking app.

“There’s a growing demand from consumers for guidance from their banking apps to help them make informed financial decisions,” Backbase VP of Product Management for the U.S. mid-market Brian McNutt said. He added that it was “crucial” that customers and members see community banks and credit unions as “trusted financial advisors,” and that doing so would help these FIs compete with their larger rivals. “That’s the idea behind our Fintech-as-a-Service offering,” he added, “to reduce our customers’ time-to-market and time-to-value, so FIs can focus on innovation.”

SavvyMoney’s Credit Score Insights helps FIs offer tailored financial recommendations and advice to their customers and members. The technology also helps FIs manage their marketing efforts to build hyper-personalized offers and deals. The increased value brought to banking apps courtesy of the Credit Score Insights integration also will help improve stickiness and app usage trends. At the same time, end users will benefit from a deeper understanding of the factors that contribute to their credit score. They will also be able to update their credit report, run credit score simulations, and build an action plan to set and meet credit score goals.

“As a company, we are committed to empowering individuals to achieve their financial goals and improve their overall financial well-being,” SavvyMoney President and CEO JB Orecchia said. “We’re thrilled to collaborate with Backbase to make crucial credit score functionality easily accessible via banking apps.”

Formerly known – and first appearing on the Finovate stage – as DebtGoal, the company rebranded as SavvyMoney in 2011. In the years since then, SavvyMoney has forged partnerships with more than 1,150 financial institutions and driven $3.8 billion in loans for clients courtesy of its SavvyMoney offer engine. The company unveiled its pre-approval marketing solution earlier this year – in partnership with Credit Union of Southern California (CU SoCal). SavvyMoney was named a “2023 Best Place to Work in the Bay Area” by Fintech Finance in May.

A Finovate alum since 2009, Backbase has won Best of Show on four different occasions. Most recently demoing its technology last September at FinovateFall, Backbase serves more than 120 financial institutions around the world. The company’s Engagement Banking Platform gives FIs a unified platform designed to respond to every step of the customer journey – from onboarding and servicing to loyalty and loan origination. Founded in 2003 and headquartered in Amsterdam, Backbase also recently announced partnerships with Vietnam’s Orient Commercial Joint Stock Bank (OCB) and business and IT consulting provider Valleysoft.

Photo by Ingo Joseph

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TreviPay Introduces Support for Cross-Currency B2B Sales

TreviPay Introduces Support for Cross-Currency B2B Sales
By David Penn Posted on
Categories: Alumni News, Daily news, TreviPay
  • TreviPay, a B2B payments and invoicing network, announced support for cross-currency sales between businesses.
  • The new capability will serve as an “enhanced trade credit” and will help businesses increase buyer loyalty.
  • Headquartered in Kansas, TreviPay made its Finovate debut last September at FinovateFall.

B2B payments and invoicing network TreviPay announced support for cross-currency sales between businesses. The new capability will enable TreviPay to facilitate transactions in which buyers want to be invoiced in and to pay with a currency that is different from the currency disbursed to the merchant. Referring to the capability as an “enhanced trade credit,” TreviPay believes it will help businesses boost buyer loyalty.

Brandon Spear, TreviPay CEO, pointed out that merchants operating on a global scale have unique challenges when it comes to their more diverse customer base. “Not all merchants are able to establish a bank account in every preferred currency of their customers,” Spear said. “TreviPay’s enhanced technology and cross-currency solution empowers geographical expansion and makes global trade more accessible to merchants across all sales channels.”

Founded in 1980 and headquartered in Overland Park, Kansas, TreviPay made its Finovate debut last year at FinovateFall. At the conference, the company showed how its Small Business Supplier Payments Network enables banks tap into the small business B2B trade credit market and expand their small business product offerings. In her presentation, TreviPay SVP and Head of Small Business Markets Rissi Lovern explained the financial burdens placed on small business suppliers as an opportunity for banks.

“Every day our small business suppliers act as a bank for their business customers,” Lovern said to the FinovateFall audience last September. “Oftentimes these business customers are much larger than they are. In fact, in the U.S., they extend five trillion dollars in trade credit annually, financing less than 15% of those extensions, and waiting an average of 51 days to get paid.”

Small business suppliers want real-time, risk-free, debt free payments, Lovern said. Business buyers, at the same time, demand trade credit because it is a key component of their working capital stack. TreviPay’s Small Business Supplier Payments Network responds to both needs.

In the year since its Finovate debut, TreviPay has teamed up with payments orchestration technology provider BlueSnap and acquired payments platform Apruve, and forged partnerships with SME cashflow specialist Cloudfloat and SaaS-based marketplace management solution Mirakl. More recently, the company announced a partnership with Samsung Electronics Australia. The deal will enable Samsung’s direct-to-consumer business to extend payment terms and invoice-based purchasing to B2B buyers.

“In today’s world, enabling merchants to extend credit to their buyers in a streamlined and convenient embedded payment experience is essential to compete globally and drive customer loyalty,” Spear said.

Operating in 32 countries and in 20 currencies, TreviPay processes more than $6 billion in transaction volume annually.

Photo by Lukas Kloeppel

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Dock Taps Feedzai to Expand Fraud Prevention

Dock Taps Feedzai to Expand Fraud Prevention
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, Feedzai
  • Brazil-based Dock selected Feedzai to provide fraud prevention tools for its customers.
  • Dock will primarily leverage Feedzai’s RiskOps Platform, and will also use the company’s AML and behavioral biometrics tools.
  • Dock counts 70 million active accounts and powers over seven billion transactions each year.

Brazil-based payments technology player Dock announced this week it has selected risk management tool provider Feedzai to provide new fraud prevention tools for Dock customers.

Founded in 2014, Dock offers card issuing and core banking services to help organizations bring new card digital payments and banking services to their existing operations. The company’s microservices architecture can be tailored to suit a multitude of rules, and can operate in any country, currency and banking system. The company counts 70 million active accounts and powers over seven billion transactions each year.

By partnering with Feedzai, Dock is giving its clients access to Feedzai’s RiskOps Platform, a tool that helps uncover criminal activity by standardizing processes. Feedzai launched RiskOps in 2021 to tackle fraud, money laundering, compliance, and enhance risk policies. The platform’s Financial Intelligence Network (FIN) database contains over one trillion data points, sessions, and profiles of good and bad actors. Dock also plans to integrate Feedzai’s behavioral biometrics module as well as money laundering prevention tools to offer customers a view of risks in real-time.

“We are providing our customers with another cloud-first technology solution that delivers a personalized approach to cyber threat detection and assessment, based on machine learning models and supported by Dock’s expertise,” said Dock Risk Director Armando Junior. “This partnership is aligned with our Latin American expansion strategy. The new feature makes it possible for us to understand even better the needs of our customers throughout the region.”

Feedzai was founded in 2011. The company offers tools ranging from KYC, AML, watchlist screening, transaction fraud monitoring, and more to help companies fight fraud in more than 190 countries. In 2021, Feedzai was valued at more than one billion dollars after receiving a $200 million funding round that boosted its total funding to $277 million. There is no word on an updated valuation.

Photo by Leigh Patrick

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Micronotes Adds $2 Million Extension to its Series C Round

Micronotes Adds $2 Million Extension to its Series C Round
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Funding, Micronotes
  • Micronotes announced a $2 million extension to its $5.5 million Series C funding round.
  • Today’s funds come from BankTech Ventures.
  • The extension brings Micronotes’ total funding to $23.3 million.

In an industry focused on the customer, engagement solutions providers are poised for growth. Perhaps that’s why digital engagement solutions provider Micronotes received a $2 million extension to its Series C round today.

Today’s funds come from BankTech Ventures and add to Micronotes’ $5.5 million investment led by Experian Ventures with participation from existing investors. Closing the Series C round brings The Massachusetts-based company’s total funding to $23.3 million.

“We’re thrilled to partner with BankTech Ventures,” said Micronotes Founder and CEO Devon Kinkead. “This strategic investment will help us accelerate our growth in the community banking sector and help more communities get a lot more out of their banking relationships.”

Micronotes was founded in 2008 and is privately held. The company leverages AI, big data, and machine learning technologies to help financial institutions use their data to better engage their customers, foster involvement, and ultimately build new revenue.

Photo by Soginoto

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Mahalo Banking and Larky Announce Expanded Partnership to Boost Account Holder Engagement

Mahalo Banking and Larky Announce Expanded Partnership to Boost Account Holder Engagement
By David Penn Posted on
Categories: Alumni News, Daily news, Larky
  • Mahalo Banking and Larky have announced an expanded partnership to enhance account holder engagement for Mahalo clients.
  • The partnership will integrate Larky’s nudge platform into Mahalo’s online banking platform.
  • Larky made its Finovate debut in 2014. Mahalo Banking will make its Finovate debut next month at FinovateFall.

An expanded partnership between a pair of Finovate alums is designed to help boost account holder engagement. Mahalo Banking, a banking solution provider for credit unions, and account holder engagement technology company Larky announced this week that they are building on their relationship by integrating Larky’s nudge technology into Mahalo’s online banking platform.

“Our partnership with Larky enables us to offer our credit union clients an invaluable tool for member engagement at a time when the market needs new approaches to nurture and grow depositor relationships,” Mahalo Banking co-founder and COO Denny Howell said.

The integration with Larky’s nudge platform will give account holders notifications about the different product and service offerings from their financial institution. Notifications also alert account holders to contextually relevant information about their branch. Financial institutions benefit from access to analytics and A/B testing to learn how their customer and member engagement programs are working. Mahalo customers will also be able to access Larky’s nudge Score. This solution leverages AI to predict the performance of new push notifications.

“We’re thrilled to expand our partnership with Mahalo, opening doors for their clients to harness the power of our nudge platform’s tailored and proactive engagement capabilities,” Larky VP of Growth Scott Brown said. “This reinforced partnership interweaves the unique assets of both organizations, bolstering the digital banking landscape for consumers and fostering expansion for community based financial institutions.”

August has been a busy month for the Ann Arbor, Michigan based company. Larky just reported that Innovations FCU has gone live with its customer engagement platform. And a few days ago, Larky announced a collaboration with credit union technology partner Trellance and Michigan State University Federal Credit Union (MSUFCU). The goal of the partnership is to build a unique, data-centric solution that leverages enhanced, AI-driven segmentation and targeting for MSUFCU. This will enable MSUFCU to create and execute more engaging campaigns to boost tap rates and increase engagement.

Founded in 2012 and headquartered in Ann Arbor, Michigan, Larky made its Finovate debut at FinovateFall in 2014.

Mahalo Banking will be making its first Finovate appearance next month at FinovateFall. The company is a Credit Union Service Organization (CUSO) that serves as a banking partner for credit unions. The company’s platform features deep integrations into credit union cores to provide robust features sets across all delivery platforms in order to deliver a true omni-channel experience. Mahalo is also unique insofar as its platform features functionality to support customers with cognitive distinctions such as dyslexia, autism, epilepsy, visual impairments, and more.

Like Larky, Mahalo also has been on a furious partnership-making pace this year. Last month, Mahalo announced a partnership with Gerber Federal Credit Union, a Michigan-based financial institution with $225 million in assets. In June, Mahalo teamed up with RiverLand FCU, an FI based in New Orleans with more than $300 million in assets. Also, in May, Mahalo announced new partnerships with two credit unions: ParkView FCU and Rock Valley Credit Union. ParkView FCU is based in Harrisonburg, Virginia, and has $350 million in assets. Rock Valley Credit Union is headquartered in Loves, Park, Illinois, and has assets of $150 million.

Mahalo Banking is based in Troy, Michigan. Jim Stickley is CEO.

Photo by Sora Shimazaki

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Splitit Lands $50 Million, Plans to Delist from the Australian Stock Exchange

Splitit Lands $50 Million, Plans to Delist from the Australian Stock Exchange
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Funding, SplitIt
  • Splitit is set to receive $50 million from Motive Partners.
  • The funding will be issued in two $25 million installments.
  • Motive Partners stipulates that Splitit must delist from the Australian Stock Exchange and meet certain performance milestones in order to receive the funds.

There is something poetic about a BNPL company receiving private equity funding in installments. One of the first BNPL players in the market, Splitit, has landed a $50 million investment from private equity firm Motive Partners. The funds, which will boost Splitit’s total funding to $325 million, will be paid out in two tranches.

For Splitit, which is a publicly traded company listed on the Australian Stock Exchange (ASX) under the ticker SPT and also trades on the US OTCQX under tickers SPTTY and STTTF, today’s investment isn’t a straightforward transaction.

Splitit will receive the funds in two $25 million installments in exchange for the issuance of new preference shares. According to the release, Splitit will receive the first installment after two conditions have been met– first, when shareholders approve the company delisting from the ASX and second, after the company moves its incorporation site from Israel to the Cayman Islands. Splitit will receive the second $25 million after achieving certain performance milestones.

Splitit’s board opted to agree to Motive Partners’ transaction terms for five reasons:

  1. The funds offer growth capital in the midst of a difficult fundraising environment.
  2. The partnership with Motive Partners was especially attractive, given the firm’s resources, network, and talent.
  3. The ASX undervalues Splitit’s business and doesn’t appreciate the company’s “differentiated value proposition and prospects.”
  4. The move to become a private, Cayman Islands-based company will offer Splitit more flexibility and less administrative costs.
  5. The move from the ASX will offer existing shareholders the option to choose to retain ownership in Splitit as a private company or to decrease their ownership in the run-up to the delisting.

“Attracting a strategic investor of this calibre is a testament to the quality of our team and our unique, innovative offering– especially given difficult market conditions for raising capital,” said Splitit Managing Director and CEO Nandan Sheth. “This level of investment significantly strengthens our balance sheet, allowing the team to focus on our white-label product strategy, innovation, and our Tier One global distribution partners.”

Splitit was founded in 2012 under the name PayItSimple. The company’s Installments-as-a-Service offering allows merchants to add a white-labeled BNPL option embedded into their checkout flow. Splitit also offers a BNPL tool that works at the physical point-of-sale by pre-qualifying consumers with available credit on their credit card for the value of that available credit.

Earlier this year, Splitit partnered with Atlantic-Pacific Processing Systems to offer BNPL services to their merchants. The company also partnered with Visa to embed a BNPL solution within merchants’ existing credit card processes. Splitit also holds partnerships with Stripe, Shopify, and Alipay to act as an Installments-as-a-Service option for their merchant clients.

Photo by Karolina Grabowska

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Credit Sesame Unveils Credit Builder Mastercard

Credit Sesame Unveils Credit Builder Mastercard
By David Penn Posted on
Categories: Alumni News, Credit Sesame, Daily news
  • Credit Sesame launched a new solution to help individuals improve their credit.
  • The new offering, Sesame Credit Builder, is a Mastercard debit card designed to make it easier to build positive payment histories.
  • Today’s launch comes two years after the company first unveiled its credit builder banking technology.

Financial wellness platform Credit Sesame has introduced a new tool to help individuals improve their credit. The new offering, Sesame Credit Builder, is a Mastercard debit card that leverages everyday spending and recurring services to build positive payment histories.

“The new Sesame Credit Builder Mastercard brings inclusion and breaks down the barriers for everyone and (e)specially people with low or limited credit history to build better credit history,” Credit Sesame founder and CEO Adrian Nazari said. “We are making it easy for more Americans to get credit for the money they spend and the payments they make.”

Sesame Credit Builder arrives nearly two years after Credit Sesame first announced general availability of its credit builder banking technology. Today’s offering works like this: individuals must open a virtual secured account with Community Federal Savings Bank (CFSB), which issues the prepaid debit card. Cardholders then begin building credit by depositing money into their Sesame Cash account and making transactions with their debit card. Card purchases create a balance on the cardholder’s virtual secured account. An equal amount of funds is set aside in the cardholder’s Sesame Cash account, which serves as a security deposit to pay off the balance at the end of the month. This approach ensures that cardholders will always have sufficient funds to pay off their balance, thus helping build a positive payment history.

Credit Sesame does not guarantee that any individual’s credit score will improve. The company notes that other factors, including timely bill payments and low credit card balances, also contribute significantly to credit scores.

Nevertheless, according to Tim Montgomery, SVP, Digital Partnerships, North America, Mastercard, technologies like Credit Sesame’s Credit Builder have a significant role to play. “Credit Sesame aims to democratize financial wellness and empower consumers to take charge of their own financial health,” Montgomery said. “Sesame Credit Builder can do just that and help even more consumers improve their credit.”

Founded in 2010, Credit Sesame made its Finovate debut that same year. In the years since, Credit Sesame has grown into a major, financial wellness platform that has helped millions of consumers improve their credit scores and save money on the cost of credit.

Last fall, the company announced a series of major executive hires. Joining the Mountain View, California-based fintech were Bronwyn Syiek as President, Marcus Beisel as Chief Product Officer, Tim Kamienski as Chief Marketing Officer, and David Bagatelle as Chief Banking Officer.

Credit Sesame has raised more than $171 million in funding. The company includes Healthcare of Ontario Pension Plan (HOOPP) and Menlo Ventures among its investors.

Photo by Tamil Vanan

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PayPal Gets a New CEO

PayPal Gets a New CEO
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, PayPal
  • PayPal has appointed Alex Chriss as its new CEO.
  • Chriss, who will replace current CEO Dan Schulman, will begin his role on September 27.
  • Chriss comes to PayPal after a 19-year tenure at Intuit.

Fintech pioneer PayPal is back in the headlines today. After unveiling the launch of its stablecoin last week, the California-based company announced it has appointed Alex Chriss as new CEO.

Chriss will replace Dan Schulman on September 27 of this year. This comes after, earlier this year, Schulman declared his intention to retire. “I’m at a point in my life where I want to devote more time to my passions outside the workplace,” Schulman said in February. He will remain on the company’s Board until May 2024.

After Schulman’s statement, PayPal’s Board of Directors began a six-month long search for a new CEO who could not only drive growth, but also had extensive global payments, product, and technology experience. After an “extensive engagement and evaluation,” PayPal’s Board unanimously agreed on Chriss to lead the company.

“With his depth of experience in product development, his passion for serving customers and his longstanding commitment to empowering and enabling small businesses, and his proven track record of developing and inspiring his team, Alex is the perfect leader to take PayPal forward and accelerate the company’s growth opportunities,” said Chair of the PayPal Board of Directors John Donahoe. “The Board search committee worked diligently and thoroughly to find the right candidate to take PayPal into its next stage of growth and expansion, and we are confident Alex is that person.”

Chriss will join PayPal and its Board from Intuit, where he served as Executive Vice President and General Manager of the company’s Small Business and Self-Employed Group. He has been with Intuit for more than 19 years after starting out as a Group Manager of Business Development and Channel Sales of the Quickbase business unit.

During his tenure at Intuit, Chriss grew the Small Business segment’s customers at a 20% CAGR and its revenues at a 23% CAGR. In 2021, he led Intuit’s successful $12 billion acquisition of Mailchimp.

“PayPal is an extraordinary company that plays a critical role in the lives of consumers and merchants all over the world,” said Chriss. “Throughout my career, I have championed small and medium businesses and entrepreneurs, who are the backbone of every economy in the world. I am proud to take the baton from Dan and thrilled to have the opportunity to work with PayPal’s talented and committed team to build on PayPal’s remarkable history and draw on its unique capabilities to deliver outstanding products and services to businesses and consumers.”

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Alkami Has a New AI Model that Helps Banks Retain Customers

Alkami Has a New AI Model that Helps Banks Retain Customers
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alkami Technology, Alumni News, Daily news
  • Alkami launched a new Engagement Artificial Intelligence (AI) Predictive Model.
  • The new model helps financial institutions identify accountholders whose behaviors are indicative of retention and account growth.
  • The Engagement AI Model leverages Alkami’s Key Lifestyle Indicators (KLIs) as well as its AI Predictive Modeling technology.

Everyone knows that it is easier (and less expensive) to maintain an existing customer than it is to acquire a new one. So Alkami, which launched a new AI model to help banks retain customers, is likely to garner a lot of attention.

The cloud-based digital banking solutions provider unveiled its Engagement Artificial Intelligence (AI) Predictive Model this week to tackle customer attrition. The solution not only identifies accountholders whose behaviors are indicative of retention and account growth, but it also flags customers who may be at risk of leaving.

The new predictive model leverages Alkami’s Key Lifestyle Indicators (KLIs) as well as its AI Predictive Modeling solution that uses data to identify accountholders’ shifts in spend categories and recognize their financial patterns.

“When we looked at the full spectrum of attrition scoring,” explained Alkami Director of Product Management Mark Leher, “our research showed that attrition is significantly lower among highly engaged account holders, so we developed a model that not only identifies these highly engaged account holders but also layers in Alkami’s KLIs—labels describing the type of transaction or behavior a customer or member engages in—to best predict which behaviors drive incremental engagement.”

The company recently conducted research that found that accountholders who score the highest risk for attrition are, on average, 15 times more likely to leave a financial institution than those who score as highly engaged.

When financial institutions use Alkami’s Engagement AI Model to identify the users that exhibit growth behavior, they can understand where to prioritize spend and what areas they should focus on to grow the customers’ engagement.

“Not only does this save on account acquisition costs, but it also empowers the financial institution to engage with those who are more likely to take action on a targeted campaign,” added Leher.

Alkami was founded in 2009 and went public in 2021. A year later, the company acquired competitor Segmint— and its KLI technology– for $135.5 million. Alkami is currently listed on the New York Stock Exchange under the ticker ALKT with a market capitalization of $1.43 billion.

Photo by Trinity Kubassek

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