Discover Bank’s $36 Million Fund to Transform Financial Health in Delaware’s Fintech Ecosystem

Discover Bank’s $36 Million Fund to Transform Financial Health in Delaware’s Fintech Ecosystem

This is a sponsored blog post by Delaware Prosperity Partnership

A new Discover Bank fund aims to increase financial health throughout Delaware while enriching the state’s innovation ecosystem and enhancing Delaware’s reputation as a hub for banking and financial services.

The Discover Financial Health Improvement Fund will support startups and early-stage technology companies that are developing solutions to improve the financial well-being of low- and moderate-income residents, communities, and small businesses statewide. Discover Bank has made an initial capital commitment of $36 million to the Fund, which was announced in June and launches this month.

“We continually explore innovative ways to support our communities in which we operate, and the initial portfolio companies in the Discover Financial Health Improvement Fund have developed technologies that improve the financial health of people with modest means and provide tools to support small businesses growth,” said Matthew Parks, Vice President of Discover Bank. “It is our expectation that these technologies can both be profitable and beneficial to the community.”

By creating a framework to drive capital investments to fintech startups, the Fund ultimately seeks to ensure that affordable and relevant financial products and services are useful and accessible to unserved and underserved individuals and small businesses. Clients for these offerings include the unbanked and the underbanked and those with low credit scores, low savings rates and/or high borrowing costs.

The mission-driven initiative is a collaboration between Discover Bank, the Financial Health Network, ResilienceVC, and Delaware-based Chartline Capital. The Financial Health Network, a leading authority in its field, will help evaluate startups for their potential impact on financial-health improvement. ResilienceVC, a seed-stage domestically focused venture firm investing in embedded fintech startups, will manage Discover’s earlier-stage investments.

Venture capital firm Chartline Capital Partners was formed under the principle that entrepreneurship and venture capital can be leveraged to improve the world. The firm invests in high-growth business-to-business technology companies serving core industries after they have started scaling their go-to-market and helps founders and management teams accelerate growth. Chartline will manage Discover’s later-stage investments.

“Throughout time, new technologies have made people’s lives better,” said Ben duPont, Chartline co-founder and Managing Director. “Chartline is honored to partner with Discover to invest in companies leveraging new financial technologies to improve the lives of low- and moderate-income people, communities and small businesses.”

The Fund has a priority focus on investing in fintech startups that are willing to operate out of the new Financial Technology Building on the STAR Campus of the University of Delaware in Newark. Fund support will then seek to spread to companies that may be located throughout the mid-Atlantic region. Companies outside the region are still eligible for funding, but the venture must be focused on materially improving financial health for consumers and small businesses throughout the State of Delaware and/or the surrounding mid-Atlantic region. Any venture focused on improving financial health – regardless of its product or service’s delivery format or specific financial topic addressed – may apply for funding.

By boosting individual startups, the Discover Financial Health Improvement Fund also will bolster Delaware’s entrepreneurial ecosystem. According to Noah Olson, Director of Innovation at statewide economic development organization Delaware Prosperity Partnership, a legacy strength in financial services, coupled with a nurturing environment for business growth, makes Delaware a great place to grow a fintech company.

“Discover, a global company with a major footprint here in Delaware, is leading by example with this new fund,” Olson said. “Adding further investment resources to a growing startup ecosystem will be beneficial for the state, as well as for the portfolio companies who are focused on financial health improvement.”

Silicon Valley Bank’s Shabbir M. Husain on How Regtech Enables Business Growth

Silicon Valley Bank’s Shabbir M. Husain on How Regtech Enables Business Growth

Are regulators in financial services doing an effective job of protecting consumers while simultaneously fostering innovation? How can regtechs help banks better manage financial risk? Can a robust regulatory regime actually enhance the prospects for business growth?

I sat down with Shabbir M. Husain, Director of Global Sanctions Compliance at Silicon Valley Bank, to discuss these and other issues, including:

  • How banks can keep pace with new competition
  • The importance of effective risk assessment
  • How to foster a “culture of compliance” within an organization

Check out the full interview below.


Photo by Joshua Miranda

Lloyds Bank Taps Visa for Virtual Card Solution

Lloyds Bank Taps Visa for Virtual Card Solution
  • Lloyds Bank has partnered with Visa to leverage the payment firm’s Visa Commercial Pay virtual card program.
  • Visa Commercial Pay is available to Lloyds Bank’s business customers.
  • The new tool aims to help businesses control spending, reconcile invoices, and report on expenditures.

In a world where digital banking reigns supreme, digital payment tools are king. That’s likely the motivation behind Lloyds Bank’s recent deal with Visa. The U.K.-based bank has tapped the U.S. payments giant to power its new virtual card solution.

Lloyds Bank’s is launching a new virtual card tool for businesses, Visa Commercial Pay, and is the first bank to launch Visa Commercial Pay in the U.K. The new tool aims to help small businesses to enterprises solve their purchasing and administrative challenges. For example, the solution can help them control spending, reconcile invoices, and report on expenditures.

“Visa Commercial Pay is a next generation payment platform that provides the technology to help businesses simplify and streamline the way they make payments, all in a secure and controlled way,” said Visa Managing Director, U.K. & Ireland Mandy Lamb. “We’re delighted to launch this in the U.K. in partnership with Lloyds Bank, delivering seamless payment experiences for U.K. businesses.”

Visa Commercial Pay works like most typical virtual cards in that it instantly issues virtual card numbers to businesses and their employees, allowing them to make card-not-present purchases right away. Employees can request a single or multi-use card number through their employer’s existing approval workflow and reference fields.

Employers have the option to issue cards individually or by batch and can manage spending via controls based on location, time, purchaser, and merchant.

“We’ve worked hard to create a solution that offers a secure, simplified process that enables businesses to pay their suppliers earlier while protecting their working capital,” said Lloyds Bank Head of Commercial Cards James Sykes.

Virtual card issuance has seen a spike amongst business users in the past few years. Not only has their utility increased with the rise of the digital economy, but the security of the cards has also proven a key benefit. That’s because many cards are issued for one-time or limited use, which reduces the risk for fraud and unauthorized transactions. Additionally, the control, visibility, and reporting capabilities the cards offer employers makes virtual cards a clear choice, especially among small businesses with limited resources.


Photo by Andrea Piacquadio

Global Corporate Treasury Services Provider Neo Tops $10.5 Billion In Accounts Cleared

Global Corporate Treasury Services Provider Neo Tops $10.5 Billion In Accounts Cleared
  • Neo, an international corporate treasury services provider, has cleared more than $10.5 billion (€10 billion) in its corporate multi-currency accounts since 2020.
  • Founded in 2017, the company has grown from a FX hedging platform to a one-stop-shop to help corporates better manage cross-border transactions.
  • Neo made its Finovate debut at FinovateEurope in 2019.

International treasury services provider Neo announced today that it has cleared more than $10.5 billion (€10 billion) via its corporate multi-currency accounts since their launch three years ago. This includes a doubling of its cleared volume in less than a year, as its accounts for corporate treasurers reached $5.3 billion (€5 billion) already in 2023.

Neo CEO and co-founder Laurent Descout said that reaching the milestone was a testament to the scalability of the company’s core banking system technology. He called Neo’s innovation “machine-tooled to satisfy the growing complexity faced by international treasury teams.”

The new milestone also affirms Neo’s commitment to helping corporate treasurers navigate a global B2B cross-border payments market that is expected to top $250 trillion by 2027. This is based on estimates from the Bank of England. But it is not the size of the market alone that makes international corporate treasury operations a challenge. Growth into new markets also means securing different accounts for each new country or currency. For many corporate banks, opening an international bank account is a cumbersome and time-consuming process. Add to this the fact that many firms are unable to secure the international accounts they seek and those that do often deal with significant operational inefficiencies, including a lack of support from cross-border payment specialists.

“Accessing multi-currency accounts has literally become impossible for too many corporates across many different industries,” Descout said.

To this end, Neo offers a platform that enables businesses to set up an international account with their own multi-currency International Bank Account Number (IBAN). This will allow them to manage cash flows with supply chains, hedge FX exposure, and access transaction data from a single location. Companies can also leverage virtual wallets to allow them to make and receive payments in more than 25 different currencies. In addition to transparent and competitive pricing, Neo also offers professional support from a team of international payments specialists.

Founded in 2017 and headquartered in Barcelona, Spain, Neo made its Finovate debut at FinovateEurope 2019. From its origins as an FX hedging platform, Neo today provides treasury management services to more than 400 corporates across 28 countries. The company delivers payments in 100+ countries, and reaches 8,000+ banks via its Bank Identification Code (BIC) on the Swift network.


Photo by Aleksandar Pasaric

Invstr Launches Parent-Permissioned Kids Investing Tool

Invstr Launches Parent-Permissioned Kids Investing Tool
  • Invstr launched Invstr Jr., a digital bank and investing account for users under the age of 18.
  • When they are ready to invest, child users can send their investment proposals to the adult on the account, who can approve or decline the request.
  • The new Invstr Jr. accounts cost $6.25 to $7.99 per month.

Kids want to do everything their parents do, so why not let them invest… with a little help, of course. Digital banking and investment app Invstr launched Invstr Jr. this week. Invstr Jr. is a custodial account to help users under the age of 18 learn how to earn, invest, and manage their finances.

When parents open an Invstr Jr. account for their child, they can schedule monthly deposits and set allowances for completing goals. Each account, offered by Vast Bank, features a checking and savings account, a debit card, a brokerage account with commission-free fractional investing, and a crypto account. When they are ready to invest, the child user can send investment proposals to the adult, who has the option to approve or decline the requests.

“At Invstr we believe that you’re never too young to start investing,” said Invstr CEO Kerim Derhalli. “We believe everyone can be an investor and can learn to invest in the same way that we learn to play a sport or a musical instrument. Investing is increasingly being recognized as a key life skill. We have made it fun and social for people to build experience and confidence safely and to learn good money habits.”

Invstr Jr. is also focused on bridging the financial health knowledge gap that young users face. Children can receive rewards for completing gamified learning modules in the Invstr Academy. And because many kids learn by doing, Invstr Jr. offers a Fantasy Finance game that allows users to manage a $1 million risk-free, virtual portfolio and create leagues to compete with friends. Within their league, players will see a leaderboard and statistics, and can chat or direct message other users or their adult.

Invstr Jr. accounts, which cost $6.25 to $7.99 per month, can include up to four kids and will have access to Invstr Pro. This solution offers the member tools to find the best investments and provides daily feedback on their portfolio risk and returns, their progress as an investor, and a personal Invstr Score.

The company’s new custodial investment account competes with Acorns, which offers Acorns Early at $5 per month, and with Greenlight, which offers investing tools within its account, that costs $4.99 per month.

U.K.-based Invstr was founded in 2013 to democratize finance. The company’s app has been downloaded more than one and a half million times in over 200 countries.


Photo by Julia M Cameron

FinovateFall 2023 in 1,224 Photos

FinovateFall 2023 in 1,224 Photos

FinovateFall 2023 concluded earlier this month, but that doesn’t mean that the excitement has died down. The three-day event was packed with valuable content, meaningful conversations, a reunion of familiar faces, and new connections.

And while speakers and attendees were busy talking and learning about all things fintech and banking, Finovate’s photographer was capturing the event in 1,224 pictures.

We’ve culled a handful of highlights that help summarize FinovateFall via pictures. If you’re looking for a content summary, check out David’s piece titled, FinovateFall 2023: AI, the Fintechification of Everything, and Why Boring is the New Black.

Tomas Chamorro-Premuzic during his keynote: ChatGPT, Generative AI & The Future For Humanity

Jacqueline Baker, Author of The Unexpected Leader – Discovering the Leader Within You, during her book signing.

FinovateFall 2023 Best of Show Award winners (from left to right)- Mahalo Banking, Trust & Will, Wysh, Debbie, eSelf.ai, and Chimney

Women in Fintech panel conversation moderated by Michelle Tran with Akita Somani, Brandis DeSimone, Baanu Ratneswaran, Trish Costello, and Karen Yankovich

Investor All Stars panel, moderated by Ope Runseewe, with Lindsay Fitzgerald, Alexa von Tobel, Matt Harris, and Kabir Kumar

You can view the entire photo album on Finovate’s Flickr page.

Credibly Teams Up with Green Dot to Bring Better Banking Services to SMEs

Credibly Teams Up with Green Dot to Bring Better Banking Services to SMEs
  • SME lending platform Credibly has partnered with Green Dot to add small business banking services to its offering.
  • The new solution, Credibly Business Banking, will help SMEs improve cash flow and secure capital easier and faster.
  • Green Dot made its Finovate debut in 2013. The company has managed more than 67 million accounts to date.

SME lending platform Credibly is adding small business banking services to its offering. Powered by Green Dot’s banking-as-a-service platform, Credibly Business Banking will enhance the banking experience for small and medium-sized businesses with improved cash flow management and faster access to financing.

Access to capital and better managing cash flow are two critical challenges for small businesses. The number of new small businesses continues to rebound in the wake of the pandemic, with small business applications in the U.S. up more than 40% from pre-pandemic levels. Unfortunately, many of these small businesses struggle to secure the financing they need to grow. Goldman Sachs revealed that more than 75% of small business owners surveyed in their 10,000 Small Businesses Voices Initiative cited access to capital as a main concern.

The hurdles are greater for those small businesses that do not have a business bank account. A Nav survey discovered that 70% of small business owners without a business bank account were rejected for loans within the past two years.

Credibly Business Banking is a response to these challenges, according to Credibly founder and co-CEO Ryan Rosett. “With a business checking account, customers will have faster and easier access to the cash, credit, and capital they need to run and grow their business,” Rosett said. The new account also features online mobile banking, fast account set-up, overdraft protection, no fees for eligible deposits, and access to a nationwide ATM network.

Founded in 2010, Credibly has facilitated more than $2 billion in financing to 30,000+ small and medium-sized businesses. Headquartered in Southfield, Michigan, the company has raised more than $82 million in total funding. Credibly Business Banking is one of a number of new products for small businesses the company has on its roadmap.

“The demand for seamless, accessible and intuitive financial tools for businesses remains on the rise,” Rosett said, “and we are thrilled to partner with Green Dot to add small business banking to complement our lending solutions.”

Founded in 1999, Green Dot has been a Finovate alum since 2013. The firm has managed 67 million accounts to date, providing banking services such as online bank accounts, debit cards, and credit solutions, as well as deposits and transfers. Green Dot has leveraged its embedded finance capabilities to enable partners from Apple to Walmart to embed scalable banking solutions into their offerings.

Newsweek named Green Dot one of its “Most Trustworthy Companies in America” earlier this year. Publicly traded on the New York Stock Exchange under the ticker GDOT, the Austin, Texas-based company has a market capitalization of $719 million.


Photo by Trac Vu

Optimize Onboarding to Maximize Revenue

Optimize Onboarding to Maximize Revenue

Markets around the world have shifted from a growth-at-all-costs mentality to a more targeted approach that emphasizes onboarding the right customers while decreasing acquisition costs. But costs alone don’t tell the whole story. Successful customer onboarding strategies take into account risk tolerance, user experience, abandonment rates, operational costs, and the lifetime value of a good customer.

In this webinar, we’ll share how some of the world’s leading fintechs have optimized their onboarding to realize double-digit verification rate increases in key markets, improve onboarding rates, and gain significant operational savings.

Zac Cohen from Trulioo will share firsthand insights, including:

  • Key strategies to immediately optimize onboarding
  • How analytics changes the game for consumer and business verification
  • Real-world examples of how optimization can improve performance, speed, and the customer experience

Efficiencies deployed only during lean times can lead to short-term gains. But optimization with an eye toward the future can drive a long-term competitive advantage.

In collaboration with

Ocrolus Enhances its Mortgagetech

Ocrolus Enhances its Mortgagetech

Financial document automation platform Ocrolus has proven its technology as a useful tool in the mortgage industry. The New York-based company is augmenting its reputation today, after announcing this morning it has enhanced its dashboard for mortgage lenders.

The new capability enables both wholesale and direct mortgage lenders to enhance their loan origination workflow. It also automates complex income calculations for both traditional and self-employed borrowers, including those with non-traditional employment, multiple borrowers, or several employers. 

“Manual document processing and income analysis create a bottle neck in the origination process,” said Ocrolus COO Vik Dua. “With Ocrolus’ enhanced mortgage offering, we’re empowering lenders with accurate document analysis to help reduce processing time, mitigate risk, and maximize profit margin on every single loan. We provide lenders with a highly flexible and scalable back office so they can focus on their core business.”

Significant to the enhancement is the combination of three of Ocrolus’ tools: Classify, which enables lenders to speed up processing time with automated document indexing; Capture, which combines AI computer vision and human validation to extract key information from documents with over 99% accuracy; and Analyze, which enables lenders to streamline income calculation for both traditionally and self-employed borrowers with automated, transparent and flexible worksheets.

The technology also has positive implications for borrowers as it offers an objective and standardized approach to evaluating income and supports streamlined communication channels between the borrower and the lender.

Ocrolus was founded in 2014 and has gone on to raise $127 million for its AI-powered document automation platform. The company, which demoed its technology earlier this month at FinovateFall 2023 and won Best of Show honors at FinovateFall 2021, counts PayPal, Brex, SoFi, and Plaid among its clients.


Photo by RDNE Stock project

MoneyGram to Launch Non-Custodial Digital Wallet

MoneyGram to Launch Non-Custodial Digital Wallet
  • MoneyGram is launching a non-custodial digital wallet.
  • The wallet will help users move funds from fiat to digital currency and back again.
  • MoneyGram is leveraging the Stellar Development Foundation’s open-source public blockchain Stellar for the launch.

When you think of the top crypto players in fintech, MoneyGram may not come to mind. However, the 83-year-old company continues to position itself at the forefront of the crypto space. As evidence of this, MoneyGram unveiled its non-custodial digital wallet today.

MoneyGram will launch the non-custodial digital wallet in the first quarter of next year. The wallet will help MoneyGram users leverage stablecoins to move funds from fiat to digital currency and back again. The new wallet will effectively serve as a bridge between international money transfers and blockchain payments.

With the non-custodial digital wallet, users will be able to cash out their digital asset holdings at physical MoneyGram locations, making their funds more liquid than before. The wallet, which will leverage MoneyGram’s compliance screening capabilities, will also offer account-to-account money transfers, allowing users to send digital assets to other users in the wallet.

The wallet leverages MoneyGram’s partnership with the Stellar Development Foundation (SDF), the organization behind open-source public blockchain Stellar that allows money to be tokenized and transferred globally. MoneyGram and SDF originally partnered in October of last year, when the two piloted the cash-to-crypto functionality.

“Through the services we provide in partnership with SDF, MoneyGram has made strides to create equitable access to the global financial system, having become the single largest fiat on and off-ramp provider offering blockchain access worldwide,” said MoneyGram CEO Alex Holmes.

The “non-custodial” element of MoneyGram’s wallet is notable because it will offer users control over their own private keys, which can offer more security. And because users don’t rely on a third party to manage their funds, they are less dependent on centralized institutions, which makes the wallet more decentralized, and ultimately offers a higher level of anonymity because they don’t need to provide personal information when creating or using the wallet.

After its launch, MoneyGram’s non-custodial digital wallet will be fee-free until June of 2024. The company also notes plans to expand the wallet’s capabilities with new features next year.

MoneyGram first launched its fiat on-and-off-ramp service for digital wallets in 2022 and has since expanded the service to eight digital wallets on the Stellar blockchain. Today, consumers can cash-out in 180+ countries and cash-in in 30+ countries around the world. 


Photo by Jonathan Borba

Atomic, PayLink, and the Consumer-Centric Transformation of Financial Services

Atomic, PayLink, and the Consumer-Centric Transformation of Financial Services

What is the future of open banking in the U.S.? Today, financial connectivity innovator Atomic launched PayLink, a new suite of solutions that streamline payment switching for consumers.

The new offering provides for an improved user experience for financial services consumers. It is also a big step towards helping banks and other financial institutions align themselves with the Consumer Financial Protection Bureau’s goals with regards to open banking.

We talked with Andrea Martone, Head of Product for Atomic, to learn more about PayLink, and the drive toward a more open banking system in the U.S.

Headquartered in Salt Lake City, Utah, and founded in 2019, Atomic made its Finovate debut two years ago at FinovateFall 2021. Jordan Wright is co-founder and CEO.


Congratulations on the launch of PayLink. Tell us more about this new suite of products.

Andrea Martone: Thank you! We’re thrilled about the launch of PayLink. We’ve taken our expertise in building user-permissioned connectivity for sharing and updating data and expanded it to merchant accounts, streaming services, and recurring bill providers, enabling consumers to seamlessly update their payment methods on file and retrieve information on upcoming payments. Building PayLink was a natural next step on our journey towards helping consumers update their primary banking relationship as it helps overcome a major point of friction in the process. To build it, we leveraged our cutting-edge TrueAuth technology that allows users to authenticate directly on their devices, without ever sharing login credentials.  

For our readers who are new to Atomic, can you tell us a little about the company?

Martone: At Atomic we believe that making it simple for consumers to access, share, and update their financial data is key to unlocking new financial opportunities. By embedding Atomic’s SDK into their online and mobile banking applications, financial institutions can enable consumers to easily update direct deposit instructions, verify income and employment, import W2s and, now, update payment methods on file with merchants without leaving their application. With our solutions, financial institutions help grow new account adoption, qualify borrowers, and streamline tax filing.

Open banking was a major topic of conversation at our FinovateFall conference a few weeks ago. What is your take on the state of open banking in the U.S.? 

Martone: Open banking in the U.S. is at an interesting juncture. With the CFPB taking bold steps in their public commentary, there’s an exciting momentum building around the consumer-centric transformation of financial services. While Europe has been ahead in this race, the U.S. is catching up, and I believe we are headed for an ecosystem that allows for significant innovations to support both consumers and financial institutions. 

One of the issues that came up in our discussion on open banking was the idea that open banking is integrally related to the issue of digital identity. Do you agree? Why is this so and why is it important to keep in mind?

Martone: Digital identity is the backbone of a secure open banking ecosystem. As we democratize access to financial data, establishing secure, verifiable digital identities becomes crucial. It’s not just about sharing data, but ensuring that the right data gets shared with the right entities for the right purposes – securely. Our TrueAuth technology, for example, is designed to enhance credential security while empowering consumers.

The CFPB is working on regulations that could impact personal data rights. What are your thoughts on these potential regulations and their impact on companies in the open banking space – as well as the impact on consumer adoption of open banking? 

Martone: I view the CFPB’s focus on personal data rights as a necessary step toward fostering a fair, transparent financial ecosystem. Giving consumers greater portability over their financial data opens the door for increased innovation and competition in the financial services space. However, it also creates a wider surface area for exploitation and misuse of data, as well. As a result, regulations will need to set the standards that ensure consumer privacy and data security and, in turn, build consumer trust. For companies evolving into the open banking space, this is an opportunity to align their products with consumer-centric values, which I believe will accelerate consumer adoption and loyalty in the long run.

Atomic is headquartered in Salt Lake City, Utah. We’ve seen a surprising number of innovative fintechs headquartered in Utah. What is it like to be a tech startup in the Beehive State?  

Martone: Being headquartered in Utah has been fantastic for us. The state offers a thriving tech scene, a highly skilled workforce, and a business-friendly environment. We also have a dynamic team located throughout the country, which ensures that we comprise a diverse workforce. 

What can we expect to see from Atomic over the next few months and into next year?

Martone: We have a busy roadmap ahead! You can expect to see more advanced features being rolled into PayLink, further strengthening its capabilities. You will also see us double-down on our strengths in expanding connectivity where it can benefit consumers to access, share, and update data in secure, transparent, and reliable ways to expand their financial opportunities. Key to this is continuing to advance our authentication methods, including our TrueAuth technology. Additionally, we’ll be focusing on strategic partnerships to widen our reach. Our aim is to continue leading the charge in making open banking a tangible, beneficial reality for all. 


Photo by Stephen Leonardi

Backbase and FrankieOne Announce Strategic Partnership to Enhance Digital Onboarding

Backbase and FrankieOne Announce Strategic Partnership to Enhance Digital Onboarding
  • Engagement banking innovator Backbase has teamed up with identity verification and fraud prevention company FrankieOne.
  • The strategic partnership will combine the Backbase Engagement Banking Platform with FrankieOne’s identity verification solutions.
  • A four-time Finovate Best of Show winner, Backbase most recently demoed its technology at FinovateFall 2021.

Engagement banking firm Backbase has forged a strategic partnership with identity verification and fraud prevention platform FrankieOne. The two companies will work together to help banks and credit unions in Australia and New Zealand onboard customers faster and more securely. The collaboration blends Backbase’s personalized banking experience platform with FrankieOne’s identity verification solutions to make it easier for customers to seamlessly and safely access digital financial services.

Courtesy of the partnership, users of Backbase’s Engagement Banking platform will be able to access a variety of KYC, AML, biometric verification, transaction monitoring, fraud detection, and compliance capabilities from a curated roster of providers. Additionally, the recent launch of Backbase’s Engagement Banking Cloud (EBC) will give its strategic partners – like FrankieOne – a single platform that supports the full customer lifecycle.

“This partnership reinforces Backbase’s global commitment to enhancing our offering and meeting the needs of financial institutions across the region,” Backbase Director of Global Head of Fintech-As-a-Service Mayank Somaiya said. “These partnerships allow us to accelerate the integration of best-in-class capabilities into the Backbase Engagement Banking Platform.”

Backbase’s announcement comes just a few days after the company reported that it was working with Judo Bank. The Australian challenger bank, launched in 2016, selected Backbase’s Engagement Banking Platform earlier this month. In August, the Amsterdam-based fintech announced partnerships with business and IT consulting company Valleysoft and fellow Finovate alum SavvyMoney. Founded in 2003, the four-time Finovate Best of Show winner most recently demoed its technology at FinovateFall 2021. At the conference, Backbase introduced its customer onboarding solution. This technology consolidates customer finances through direct deposit, billpay auto linking, and debit card account opening.

Onboarding and fraud platform FrankieOne was founded in 2017 by Simon Costello (CEO) and Aaron Chipper (CTO). The company leverages more than 350 data sources to enable businesses to quickly and securely onboard more customers. Headquartered in Australia, FrankieOne notes that its customers see a 11% uplift in match rates after transitioning to FrankieOne.


Photo by Catarina Sousa