eMagazine: Accessible Finance: How Can Fintechs Champion Diversity?

eMagazine: Accessible Finance: How Can Fintechs Champion Diversity?

Welcome to the latest edition of the Finovate eMagazine. As we kick off another issue full of fintech insights and profiles, I’d like to start with an old joke that’s been on my mind recently. It goes something like this: two men were hiking in the woods when they came upon a bear. One of the men immediately knelt down and began lacing up his shoes. The other one said, “it doesn’t matter how tight your shoes are, you’ll never be able to outrun that bear.” The first one replied, “I don’t have to outrun the bear, I just have to outrun you.

For a long time, fintech innovators have been able to survive simply by beating their closest competitors, making sure that they are one step ahead of those they perceive to be running from the same basic threats that they are. For the most part, this has been true. Banks that have ignored new technologies have failed to attract new customers, and they’re dying out, leaving a greater market share for those that remain. Legacy fintech providers that haven’t updated or upgraded aggressively are losing out to those that have. And fintech startups that haven’t wisely used the capital they’ve been allotted have been forced to endure painful layoffs or, in some cases, shutter their doors altogether, leaving more room for those that have been able to operate more efficiently.

In short, falling behind your closest rivals has been costly, while staying ahead of them has been rewarding.

Our Finovate conferences showcase key insights that will help you run faster. In this eMagazine, we bring fresh content from FinovateSpring 2023 and discuss the most important trends in fintech today.

  • Learn about the key developments making financial services more accessible for both consumers and businesses
  • Watch interviews with key industry giants, including Wade Arnold, Barb MacLean, Charles Potts, and Sarah Hinkfuss
  • Get up to date with new developments in generative AI and metaverse use cases, embedded finance, geopolitical risks, and more
  • Read unpopular tech opinions from our demoers and the key issues surrounding card programs
  • Catch up with our fintech founders and see what they have to say about launching startups in the current landscape

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Moneyhub Partners with MX, Brings Open Data to Wealth Management Solutions Provider Voyant

Moneyhub Partners with MX, Brings Open Data to Wealth Management Solutions Provider Voyant
  • Open data company Moneyhub announced a pair of partnerships at the beginning of the month.
  • The Bristol-based firm forged a referral partnership with fellow Finovate alum MX.
  • Moneyhub is also working with wealth management solutions provider Voyant, leveraging open data to accelerate the fact-finding process for financial advisors.

U.K.-based open data company Moneyhub announced a number of partnerships in recent days and weeks. At the beginning of the month, the fintech forged a strategic partnership with Utah-based open finance innovator MX. Via the partnership, Moneyhub will be able to refer customers to MX for support in North America, while MX will be able to refer customers who are looking for open finance solutions in European markets to Moneyhub.

Moneyhub provides consumers with data to enhance their financial health. The firm’s technology also helps businesses gain the kind of insights that enable them to deliver personalized solutions to their customers. In addition to Moneyhub’s Personal Finance Management platform and Open Banking APIs, the company offers decisioning tools that provide data-powered affordability checks that provide a real-time view of applicant financial information.

MX’s connectivity solutions and open finance APIs enable both consumers and businesses to leverage financial data to improve outcomes. MX provides reliable connections and data verification to help firms make insightful, actionable decisions, provide superior money experiences for customers, and grow their businesses.

“MX and Moneyhub share the belief that consumer-permissioned data sharing is critical to the future of our industry and we have an inherent responsibility to improve the money experience for consumers,” Raymond den Hond, Chief Commercial Officer, Partners at MX, said in a statement. “It will allow our clients to use consent-driven data to improve their customers’ financial lives, on a global scale,” Moneyhub CEO Samantha Seaton said.

A seven-time Best of Show winner, MX most recently demoed its technology on the Finovate stage in 2021 for FinovateFall. The fintech has more than 13,000 connections with financial institutions and fintechs, giving the firm a combined reach of more than 200 million consumers. Founded in 2010 by Ryan Caldwell and Brandon Dewitt, MX is headquartered in Lehi, Utah. Jim Magats is CEO.


In addition to its strategic partnership with MX, Moneyhub also announced last week that it has teamed up with financial planning and wealth management solutions provider Voyant. The Austin, Texas-based company will put Moneyhub’s Open Banking and Open Finance APIs to work giving advisors instant access to their clients’ financial information, including assets and analysis of income and expenditures in real-time. The data-sharing technology is secure, GDPR-compliant, and accelerates the fact-finding process for financial advisors.

Voyant’s technology analyzes real-time client data from a wide variety of sources. These include bank accounts, credit cards, investments and pensions, as well as loans and mortgages. The analysis of this broad range of data ensures more accurate, automatic modeling. It also supports advisors Consumer Duty requirements that mandate that financial products be focused on client goals by providing more personalized, tailored financial solutions.

Voyant was founded in 2008. Today the company serves more than 20,000 financial professionals and more than 40,000 of their clients. The digital wealth solution provider includes Lloyds Bank, CIBC, and BMO Bank of Montreal among its wealth management partners.

“Consent-driven, comprehensive and real-time access to financial data is critical for advisors to support their clients in achieving their long-term aspirations,” Kim Jenkins, Managing Director of Moneyhub, API explained. “Only with this information can they advise on the right products and solutions, at the right time, to deliver on those goals.”

A Finovate alum since 2015, Moneyhub offers solutions for a range of companies in financial services – from banks and building societies to wealth managers, insurers, and lenders. The Bristol-based fintech offers seamless, single source connectivity to thousands of financial institutions in 37 countries to help businesses better understand and serve their customers.

In June, Moneyhub partnered with pension management firm Standard Life to power the company’s MoneyMindset solution. MoneyMindset gives Standard Life’s 1.5 million workplace pension scheme members real-time access to their spending and savings data across financial products. The previous month, Moneyhub announced that it had become the first third-party provider (TPP) to connect to Chase Bank in the U.K.


Photo by Barbara Bober

Finovate Global Brazil: Visa Acquires Pismo, Open Co Merges with BizCapital

Finovate Global Brazil: Visa Acquires Pismo, Open Co Merges with BizCapital

In some of the biggest news in international fintech of late, credit card leader Visa announced that it is acquiring Pismo, a Brazilian payments infrastructure company. Visa is paying $1 billion in cash for the firm, making the transaction one of the largest of its kind in the fintech industry this year.

“At Pismo, we aim to enable our clients to launch cutting-edge payments and banking products within a single cloud-native platform, regardless of rails, geography or currency,” Pismo CEO and co-founder Ricardo Josua said. “Visa provides us unrivaled support to expand our footprint globally and help shape a new era of banking and payments.”

The acquisition is subject to regulatory approvals and standard closing conditions. The transaction is expected to be completed by the end of this year. Pismo will retain its current management team, post-acquisition. The company also insists that it will remain both rail and network agnostic, and that it will continue to offer all of its current products including banking, cards, and loans.

The deal will enable Visa to offer core banking and issuer processing capabilities across debit, prepaid, credit, and commercial cards for clients through cloud native APIs. Access to Pismo’s platform will also give Visa the ability to offer both support and connectivity for a variety of emerging payment rails – such as Brazil’s instant payments platform, Pix – for its financial institution clients.

Founded in 2016, the São Paulo–based fintech processes nearly 50 billion API calls a year and $40 billion in transaction volumes. The company powers more than 40 million issued cards and nearly 80 million accounts. In addition to serving customers throughout Latin America, Pismo is active in the U.S., Europe, India, Southeast Asia, and Australia. The fintech’s customers include banks and financial services firms like Brazil’s Itaú and Citi, as well as fintechs such as Revolut, N26, and Nubank.


The merger between Brazilian alternative lender Open Co and SME working capital provider BizCapital may not have produced as much fanfare as Visa’s acquisition of Pismo. But the combination is a boon for small businesses in Brazil, which will benefit from a new player in the B2B space with $104 million (R$ 5 billion) in unsecured credit operations for both individuals and small firms.

Interestingly, the merger was accomplished without the participation of financial capital and instead involved an exchange of stakes. Open Co CEO Sandro Reiss noted that the fact that the two companies have never been in direct competition, their “courtship had been going on for some time now.”

Open Co was launched in 2021, the product of a merger between online lender Geru and Rebel, a company that leveraged AI and bank account data to asses customer risk and financial health. BizCapital was founded in 2016 as a lender to SMEs that struggled to access funding via the country’s larger banks. Open Co serves approximately 10 million individuals; BizCapital serves more than one million small businesses.


Here is our look at fintech innovation around the world.

Latin America and the Caribbean

Asia-Pacific

Sub-Saharan Africa

  • Nigerian invoice financing company Zuvy raised $4.5 million in combined debt and equity funding.
  • South Africa will require cryptocurrency exchanges in the country to secure licenses by year end.
  • African superapp Ayoba teamed up with Adanian Labs to launch accelerator program in Nigeria.

Central and Eastern Europe

  • Papara, a neobank based in Turkey, acquired Spanish neobank Rebellion.
  • Belgian fintech Curvo secured €500,000 in seed funding.
  • Germany’s Mambu expanded its partnership with the Google Cloud Marketplace.

Middle East and Northern Africa

  • FinMont, a global payment orchestration platform, partnered with Israel-based chargeback mitigation specialist Justt.
  • Monaco-based payment solution provider YowPay unveiled its SEPA instant credit transfer payment solution for Eurozone merchants.
  • Bahrain-based fintech Infinios announced a partnership with U.S.-based cybersecurity firm Secureworks.

Central and Southern Asia

  • MyShubhLife, an embedded finance platform based in India, forged a partnership PayWorld.
  • Profit by Pakistan Today profiled Electronic Money Institution (EMI) SadaPay.
  • HSBC launched its Global Private Banking offering in India.

Photo by Florencia Potter

FIS Sells Majority Stake in Worldpay to Private Equity Firm GTCR

FIS Sells Majority Stake in Worldpay to Private Equity Firm GTCR
  • Fintech giant FIS announced that it will sell a majority stake in Worldpay to private equity firm GTCR.
  • The move comes just over four years after FIS acquired Worldpay in a deal valued at $43 billion.
  • The transaction is the largest to date for GTCR and the biggest leveraged buyout of 2023.

Four years after acquiring payments company Worldpay, fintech titan FIS has announced plans to sell a majority stake in the firm. Private equity company GTCR is the purchaser, and will gain 55% of Worldpay, which is currently valued at $18.5 billion. Note that when FIS acquired the company in 2019, Worldpay was valued at $43 billion.

The sale is expected to close by the first quarter of 2023. Former Worldpay CEO Charles Drucker will be re-appointed as Chief Executive.

The transaction is the largest to date for the PE firm. The deal is also the largest leveraged buyout of the year. GTCR will finance half of the transaction with equity financing and the other half via borrowed capital. GTCR also has committed to an additional investment of as much as $1.25 billion in Worldpay to facilitate future acquisitions. According to Reuters, GTCR was able to outbid Advent International, a rival firm that was also interested in a major stake in Worldpay.

FIS will use the capital raised from the sale to retire debt and buy back shares from its current shareholders. The sale comes after months of strategic review and pressure from activist investors concerned with what they have referred to as “underinvestment,” “operational missteps,” and an overall “unsuccessful integration” of Worldpay into FIS. The acquisition will help Worldpay reduce its debt from $20 billion at the end of March to $10 billion when the deal closes next year. The strategic review, led by FIS CEO Stephanie Ferris, is designed to help the firm cut costs by $1.25 billion.

Sans Worldpay, FIS will continue to operate its core processing systems business for banks and FIs, as well as its capital markets division for investment firms. FIS’ capital markets business represents just under 25% of the company’s revenues. The company’s banking technology division provides 46% of revenues and its merchants business accounts representing approximately 30%.

Founded in 1968, FIS has been a Finovate alum since 2010. Worldpay is an alum of our developers conference, presenting its technology to FinDEVr audiences in 2015 and again in 2016.


Photo by Karolina Grabowska

Cornerstone Advisor’s Sam Kilmer Offers His Take on Embedded Finance

Cornerstone Advisor’s Sam Kilmer Offers His Take on Embedded Finance

As we pass the halfway mark through 2023, embedded finance still reigns as one of the biggest talking points across financial services sector. I recently had the opportunity to interview Sam Kilmer, Managing Director at Cornerstone Advisors, to ask him about where the industry stands with embedded finance, and what we can expect next. Among the topics Kilmer addresses are:

  • What does embedded finance mean, and how does it differ from embedded banking?
  • How can banks leveraging third party technologies maintain control of the customer experience?
  • How should firms prioritize spending on embedded technologies?
  • Will leveraging embedded finance become tablestakes?
  • What is the future of embedded finance?

Embedded finance maintains applications across the fintech sector, and Sam Kilmer has a unique perspective on the topic. He also offers up his favorite embedded finance success story. Check out the full interview below.


Photo by Pixabay

5 Tales from the Crypto: Coinbase Partnership Boosts Fortunes of New Bitcoin ETFs

5 Tales from the Crypto: Coinbase Partnership Boosts Fortunes of New Bitcoin ETFs

The road to recovery for crypto may be long. And making meaningful headway may require more than a few instances of taking one step back in order to take two steps forward.

Case in point is the latest hurdle faced by BlackRock as the company seeks to launch a spot bitcoin ETF. On Monday, we learned that the Nasdaq refiled the ETF application with the U.S. Securities and Exchange Commission (SEC) after the regulator highlighted a number of concerns with regard to the original petition. Among the chief concerns was the fact that the Nasdaq did not indicate which crypto trading platforms would participate in “surveillance-sharing” to help combat fraud in the underlying bitcoin markets.

BlackRock was not the only asset manager to hit this regulatory snag en route to the launch of its bitcoin ETF. The SEC also criticized filings from the Chicago Board Options Exchange (CBOE) with regards to a handful of bitcoin ETF petitions from the likes of Fidelity, WisdomTree, VanEck, and a joint project from Invesco and Galaxy – based on similar grounds.

The beneficiary of this hiccup, ironically, appears to be Coinbase, the SEC’s crypto bête noire. In response to the regulator’s concerns, both the Nasdaq and the CBOE indicated in their refilings that they would rely on Coinbase to serve as their “surveillance-sharing” partner. This move both answers one of the primary regulatory concerns vis-a-vis bitcoin ETFs and puts the cryptocurrency innovator back at the center of crypto’s comeback – all this despite the SEC’s antagonistic attitude toward the fintech it filed a lawsuit against in June.


Revolut announced this week that its customers in the U.S. will no longer be able to trade three tokens – Solana (SOL), Cardano (ADA), and Polygon (MATIC). The decision stems from the SEC’s categorization of the three tokens as unregistered securities and the subsequent move by Revolut’s provider, digital asset platform Bakkt, to delist the assets. The delisting will be effective as of September 18th.

Revolut is not the only platform to announced an end to the availability of these tokens for U.S. crypto traders and investors. Both Robinhood and eToro also have either delisted or restricted access to SOL, ADA, and MATIC for U.S. customers. In the case of eToro, tokens such as Algorand (ALGO), Decentraland (MANA), Filecoin (FIL), and Sandbox (SAND) have also been made off-limits for U.S. customers.

Holders of SOL, ADA, and/or MATIC outside the jurisdiction of the SEC will continue to have access to the tokens.


Speaking of “outside the jurisdiction of the SEC,” the Monetary Authority of Singapore (MAS) announced a new set of guidelines designed to help cryptocurrency companies separate customer crypto assets from their own. The new rules insist that digital asset companies that are licensed in Singapore separate customer crypto assets from their own, as well as maintain a separate set of blockchain addresses for customer assets. Companies in the digital payment token business additionally will be required to do daily reconciliation of customers’ digital assets, and maintain accurate records of those assets, as well as access and operational control of customer’s DPTs in Singapore.

The move comes as regulators have become increasingly concerned that cryptocurrency firms have not done enough to “ring-fence” customer crypto assets and keep them segregated from company assets. This problem can be especially acute in the event that a cryptocurrency firm becomes insolvent, making it harder to recover customer funds. The new regulations require cryptocurrency firms to hold customer crypto in trust – though the relative lack of independent, third-party custodians has forced the MAS to offer crypto firms some leniency when it comes to relying on independent custodians at this time. To this end, firms are only required to ensure that crypto custody functions are independent from the firms’ other business operations and divisions.

The new regulations are expected to come online later this year.


A study from Juniper Research from earlier this year indicated that the value of all payment transactions made via stablecoins will top $187 billion by 2028. This represents nearly a 3x gain from 2023 levels. The report, titled CBDCs & Stablecoins: Key Opportunities, Regional Analysis & Market Forecasts 2023-2030, notes the growing use of stablecoins in cross-border transactions, the benefits in terms of speed and traceability that stablecoins offer relative to existing, cross-border rails, and the nature of the competition between stablecoins and central bank digital currencies (CBDCs).

Stablecoins are cryptocurrencies that derive their value from a given fiat currency or commodity. CBDCs are actual digital currencies issued by central banks.

What will it take for stablecoins to reach the transaction levels suggested in the Juniper Research study? Report author Nick Maynard underscored the role of payment platforms and money transfer operators in supporting broader adoption of these digital assets.

“Stablecoins have vast potential to unlock the flow of money across borders, but payment platforms need to roll out acceptance strategies for this to progress,” Maynard observed. “MTOs (Money Transfer Operators) can leverage stablecoins in a wholesale manner, but this will need networks to be built across wide geographic footprints.”


Our last 5 Tales from the Crypto column looked at reasons why the so-called “crypto winter” could see a thaw sooner than many observers think. In a recent column, fintech thought leader and author Chris Skinner shared his thoughts on the resurgent mainstream interest in digital assets.

“Something has changed,” Skinner wrote this week at The Finanser, “and maybe the biggest change is that treasury managers want to use cryptocurrencies. If the customer wants it, then the big banks have to service it and there’s the rub. The big banks have stirred and incorporated digital assets, and specifically cryptocurrencies, into their remit.”

Skinner cited an article at Decrypt.co – Wall Street is coming for crypto, whether early believers like it or not – as well as a June report from S&P Global Ratings titled How DeFi’s Operational Risks Could Influence Credit Quality, that have contributed to his thinking on the topic of late.

“You know that cryptocurrencies are going mainstream when Standard and Poor’s (S&P) start to rate them,” Skinner noted. “They don’t do that today, but they are moving that way.”

Check out the full conversation – as well as the Decrypt.co article and S&P Global Ratings report.


Photo by Alesia Kozik

State Employees Credit Union Turns to Apiture to Enhance Online, Mobile Banking

State Employees Credit Union Turns to Apiture to Enhance Online, Mobile Banking
  • State Employees Credit Union (State ECU) has teamed up with digital banking solutions provider Apiture.
  • State ECU will leverage Apiture’s Digital Banking Platform to offer its members an enhanced online and mobile banking experience.
  • Wilmington, North Carolina-based Apiture made its Finovate debut last year at FinovateFall.

New Mexico-based State Employees Credit Union (State ECU) announced a partnership with digital banking solutions provider Apiture. The 65-year old financial institution will leverage the Apiture Digital Banking Platform to offer its members an enhanced online and mobile banking experience.

Headquartered in Wilmington, North Carolina, Apiture offers technology that helps smaller banks and credit unions compete with their larger rivals – as well as launch their own digital-only brands. State ECU will take advantage of both Apiture’s Consumer Banking and Business Banking solutions, as well as the fintech’s Data Intelligence technology. This latter solution is designed to promote digital engagement with both consumers and businesses using highly personalized offers.

“By providing a modern, fully featured consumer and business banking experience, State ECU is poised to deepen member engagement and drive significant growth,” Apiture CEO Chris Babcock said.

Apiture made its Finovate debut at FinovateFall in 2022. At the event, the company demoed an embedded finance solution that enabled users to conduct basic banking tasks from within third-party software. Whether the goal is to open an account, view balances, or transfer funds, Apiture’s embedded finance technology empowers customers without requiring them to visit their bank’s website. The technology gives financial institutions a new revenue stream, and provides customers with greater convenience and an enhanced user experience.

Apiture has more than 300 community and regional financial institution clients. The firm also has partnered with 200+ fintechs. Formed as a joint venture between First Data Corporation and Live Oak Bank in 2017, Apiture has earned recognition from Celent, Javelin, and Juniper for its small business and consumer banking solutions. The company’s API-first strategy gives smaller financial institutions extensive control over the UI, as well as the ability to create unique customer experiences via Apiture’s developer portal.

With more than $1 billion in assets, State ECU is New Mexico’s fifth largest credit union. Founded in 1958, State ECU boasts more than 52,000 members.


Photo by Michael Herren

New AI.X Technology from Daon Bolsters the Fight Against Deepfakes

New AI.X Technology from Daon Bolsters the Fight Against Deepfakes
  • Daon is launching a new technology, AI.X, to combat new threats posed by generative AI.
  • AI.X will be added to Daon’s IdentityX identity management platform and its TrustX identity continuity platform.
  • In a recent survey of IT leaders in the U.S., 56% of respondents said that they recognize AI as a potential security threat.

Biometrics solutions company Daon unveiled its newest technology last week. The company’s new release of AI.X expands on its existing identity management platform IdentityX and identity continuity platform TrustX.

Currently, IdentityX and TrustX leverage a set of algorithms and techniques to detect fake and altered documents. Daon is adding AI.X to these products to help combat new threats posed by generative AI. Specifically, the new technology protects against deepfakes that mimic voice, face, and documents.

“These newly patented technologies deliver more sophisticated verification for businesses worldwide by improving their ability to proof, verify, authenticate, and secure customer identities across all trust points including the contact center environments,” said Daon CEO Tom Grissen. “The Artificial Intelligence revolution is in full swing, driven by the widespread availability of data, powerful GPU computing, popular Machine Learning software, and deep neural networks (DNNs).”

The demand for solutions that combat nefarious uses of AI is likely to skyrocket. Daon reported that, in a survey of IT leaders in the U.S., 56% of respondents recognized AI as a potential security threat due to recently raised concerns over the issue. In the same survey, 69% of IT leaders said their companies are getting questions or concerns about AI from enterprise customers.

“In the battle to determine what is real, we have leveraged these advances to radically improve the accuracy of proofing and authentication solutions and create new groundbreaking algorithms that ensure the security and integrity of online transactions involving individuals and documents,” added Grissen.

Daon’s identity authentication technology uses a range of biometrics, including fingerprint, face, voice, iris, keystroke, palm, or a combination. In addition to its IdentityX and TrustX products, the company also offers xAuth multifactor authentication, xFace facial authentication, xProof identity proofing, xVoice voice authentication, and VeriFLY travel document validation. Founded in 2002, Daon is headquartered in Reston, Virginia. 


Photo by Elizaveta Dushechkina

Revolut Unveils Roboadvisor in the U.S.

Revolut Unveils Roboadvisor in the U.S.
  • Revolut is launching a roboadvisor in the U.S.
  • The new capability will complement Revolut’s other wealth management options, including savings and stock trading.
  • The automated investing tool will charge a 0.25% annual fee with a monthly minimum of $0.25.

Global financial services innovator Revolut has launched a roboadvisor in the U.S. The new automated investing tool manages users’ investment portfolios, and is therefore able to charge lower fees than traditional wealth management firms.

Revolut users can invest in one of five diversified portfolios based on their risk tolerance. After the client deposits funds into their portfolio, Revolut’s roboadvisor will automatically invest the money and then monitor and manage the portfolio. When necessary, the roboadvisor will automatically rebalance the portfolio to stay in-tune with the user’s risk tolerance. Revolut roboadvisor will charge a 0.25% annual fee with a monthly minimum of $0.25.

“We are excited to add a Robo-advisor to our superapp’s suite of wealth and investment products and services,” said Revolut U.S. Head of Wealth and Trading Jack Callahan. “We know that many of our customers do not have the time to manage a portfolio or invest in individual securities. Built to make investing more accessible, we want to give our customers the ability to make their money work for them in what we believe will be a tailored and stress-free way.”

Originally founded as a mobile banking and international card payments company, Revolut has recently set its sights on becoming a super app. Since it launched in 2015, Revolut has added business cards and spend mangement tools, as well as a range of solutions to fit its users’ personal financial needs.

Today’s roboadvisor launch will push Revolut further towards super app status. Additionally, the new capability will complement the company’s other wealth management tools, including its savings account, savings goals, and stock trading.

While the launch of Revolut’s roboadvisor will be a value-added product, the company may be a bit late to the game. The roboadvisor boom in fintech took place about eight years ago and it is unlikely Revolut’s roboadvisor will be the determining factor for a user to make the jump to Revolut. The new product will, however, be attractive to existing Revolut clients and may help draw in Gen Z users as they look to begin their investing journeys.

Revolut has raised around $2 billion. While the company was once considered one of Europe’s most valuable fintechs, Revolut took a hit earlier this spring when company shareholder Schroders Capital Global Innovation Trust disclosed a $5.8 million (£4.7 million) writedown, shaking the value of its stake from $12.6 million (£10.1 million) in 2021 to $6.7 million (£5.4 million) in 2022.


Photo by Digital Buggu

What Marqeta’s Survey Data Say about the State of Payments

What Marqeta’s Survey Data Say about the State of Payments

Marqeta released its 2023 State of Payments report this month. The firm surveyed 4,000 consumers across the U.S., Australia, and the U.K. to gain an understanding of how consumer behavior is shifting and how financial decisions are made.

The data paints a picture of how consumers interact with new and old payment methods. Here are the three main takeaways we gathered.

Consumer adoption of embedded finance is growing… slowly

It’s no secret that embedded finance is one of the biggest trends in the financial services space at the moment. Consumers, however, aren’t ready to race in on this trend. Of the consumers surveyed, less than half (47%) said that they would consider using financial services from a non-financial services provider.

The growth here has been slow. The percentage of people who said they would consider using financial services from a non-financial services provider last year was 45%, only down 2% from those who shared the sentiment this year.

Mobile wallets become less intimidating

One fintech concept consumers are more positive about is mobile wallets. The concept has been around for more than a decade, and mobile wallets and other non-traditional payment methods have finally found a sweet spot with consumers.

In the past year, 80% of survey respondents said they had made a contactless payment, 77% said that they had made a mobile payment, 67% said they had paid using a mobile wallet, and 50% said that they used BNPL to make a payment.

Of the 67% who had used a mobile wallet to make a transaction in the past year, 93% said that it was convenient to use their mobile device to make a payment. This is up from 87% last year, which indicates that either consumers are becoming more savvy, mobile wallets are more user-friendly, or a combination of the two.

Incumbents maintain their footing

With all of this technology, where do banks stand? It turns out, consumers still rely on traditional banks quite a bit. Of those surveyed, 81% said they still use traditional banks. More than half, 56%, have never changed their primary banking provider and 72% said that they are satisfied with their current provider.

This indicates that traditional banks have been able to keep up with consumer expectations, even as society begins to age into the digital era.


Photo by Marc Mueller

New from PayPal: Tap to Pay for Venmo and Zettle’s Android-Based Merchants

New from PayPal: Tap to Pay for Venmo and Zettle’s Android-Based Merchants
  • PayPal is launching Tap to Pay on Android for U.S. Venmo and Zettle business users.
  • The new capability will enable merchants to accept contactless payments without additional hardware.
  • All Venmo business users will have access to Tap to Pay in the coming months.

PayPal has been on a quest to improve the checkout experience since its launch in 1998. The California-based company is continuing that journey today by rolling out Tap to Pay on Android for the U.S. business users of two of its subsidiaries– Venmo and Zettle.

The new capability enables merchants to accept contactless payments on their Android mobile devices without additional hardware. After a short onboarding process, Venmo business users can use the Venmo app to manage funds received via both Venmo and card. Regardless of the transaction type, all funds will settle into the business’ Venmo account to facilitate cash flow management.

“Tap to Pay is the last milestone in the democratization of in-person card payments, where users can start taking card payments with no setup cost in a matter of minutes,” said PayPal Head of Product, Microbusiness Ed Hallett. “We’re unlocking access to this capability for the millions of businesses using Venmo and PayPal Zettle, helping them drive sales with frictionless payment options.”

All Venmo business users will have access to Tap to Pay in the coming months, but the new capability is also currently available by request.

PayPal-owned Zettle first launched Tap to Pay on Android for Zettle users in the U.K., Sweden, and the Netherlands last May, and has since rolled out the technology for Zettle users in more regions– including in the U.S.

While Apple unveiled Tap to Pay on iPhone last April, Stripe was the first company to bring the technology to merchants with Android devices. The payment service provider launched Tap to Pay in February of this year for merchants in the U.S., Canada, the U.K., New Zealand, Australia, and Singapore.

Socure Makes $70 Million Acquisition

Socure Makes $70 Million Acquisition
  • Socure is acquiring automated identity verification solution provider Berbix for $70 million.
  • Socure has used Berbix’s technology to launch its Predictive Document Verification (DocV) 3.0 solution.
  • The new acquisition will also help Socure accelerate its international expansion.

Digital identity verification company Socure has acquired automated identity verification solution Berbix for $70 million. The deal marks the first-ever acquisition for Nevada-based Socure.

Founded in 2018, Berbix launched a document verification solution with a forensics engine that detects spoofed IDs – including AI-generated fake IDs. Socure will leverage this technology to accelerate its international expansion by providing global coverage of ICAO-compliant travel documents, passports, and national ID cards. 

“I’m extremely proud of what we built at Berbix to advance state-of-the-art document verification,” said Berbix CEO and co-founder Eric Levine. “Moving forward with Socure, we are able to multiply our impact on day one by leveraging our technology with Socure’s substantial customer base, reach, and reputation. Combining our independent investments in document verification is yielding stunning results – and we’re just getting started.”

Socure has already integrated Berbix’s technology into its own to launch its Predictive Document Verification (DocV) 3.0 solution. The new tool combines Berbix’s forensics engine and data extraction with Socure’s image capture app. The company has found that DocV 3.0 has been able to increase first-attempt auto approvals of good consumers by 26% and increase fraudulent document capture by 27%.

While DocV 3.0 is used within Socure’s integrated identity platform, it is also available as a standalone solution.

“DocV 3.0 represents a significant departure from legacy providers whose document verification models rely on simple template checks and rules to determine if a document is legitimate,” said Socure Founder and CEO Johnny Ayers. “Without running sophisticated fraud models on related personally identifiable information (PII), or pairing the documentary check with rich device, phone ownership, geolocation, and behavioral data, customers see far less accurate decisions, resulting in higher fraud and lower customer acceptance. This prohibits companies from using document verification solutions for high-risk onboarding, authentication, or transactions. It’s a real gap in how ID document verification can be used.”

Socure has more than 1,800+ customers across a range of industries. The company serves four of the top five banks, 13 of the top 15 card issuers, over 400 of the largest fintechs, and more. Among Socure’s customers are Chime, SoFi, Robinhood, Gusto, Poshmark, and the State of California. Since it was founded in 2012, the company has raised $742 million from the likes of Citi Ventures, Wells Fargo Strategic Capital, Capital One Ventures, Synchrony, and others.


Photo by Jeswin Thomas