MX Brings the Benefits of Data Enhancement to VyStar Credit Union

MX Brings the Benefits of Data Enhancement to VyStar Credit Union

With more than $9 billion in assets, VyStar Credit Union is the latest community-based financial institution to partner with open finance money experience innovator MX. VyStar, one of the 20 largest credit unions in the U.S., will leverage MX’s data connectivity APIs, account aggregation, and data enhancement tools to enhance the online experience for its more than 735,000 members in Georgia and northeastern Florida.

“Our strategy is to harness innovation and strategic fintech relationships that provide the best experiences that will improve our members’ financial well-being, and this partnership with an innovative fintech like MX is a big step in furthering that strategy,” Joseph R. Colca, SVP of Digital Experience at VyStar Credit Union, said. “We’ve been impressed not only with MX’s world-class data enhancement tools, but also with the alignment of our missions to empower financial strength through member advocacy.”

The partnership will enable members of VyStar Credit Union to aggregate and view accounts from all of their financial institutions into a single interface. MX’s technology collects, cleanses, and enriches transaction data, providing insights that help users more accurately plan their financial futures, as well as take smarter financial actions in the present. VyStar believes that embracing the technology will enable the Jacksonville, Florida-based credit union to gain wallet share among its customers by removing any need to log in to other apps or websites.

“With MX, VyStar is giving its customers greater clarity into their finances, which is exactly the kind of innovation, partnership, and money experience that MX loves to enable through our powerful data platform,” Chief Customer Officer for MX Nate Gardner said.

A multiple time Finovate Best of Show winner, MX most recently demonstrated its technology last year at FinovateFall. A leading data platform for banks, credit unions, fintechs, and other financial services providers, MX offers solutions to quickly and accurately collect, enhance, analyze, and present financial data. The company enables financial institutions to better understand and serve their customers, and helps them empower their customers to make better, more informed financial decisions.

Founded in 2010 and headquartered in Lehi, Utah, MX has made headlines in recent months via its partnerships with companies like Borrowell, a leading credit education firm based in Toronto, Ontario, Canada; Advicent, a SaaS technology solution provider for financial advisors and planners headquartered in Milwaukee, Wisconsin; and Central Pacific Bank , a full-service financial institution based in Honolulu, Hawaii. Named to the 2020 CB Insights Fintech 250 and highlighted as one of the fastest growing companies in Utah, MX unveiled its open finance platform, MX Open, in September. Ryan Caldwell is co-founder and CEO.


Photo by Tina Nord from Pexels

How Blackhawk is Making Holiday Gifting 2020-Friendly

How Blackhawk is Making Holiday Gifting 2020-Friendly

Branded payments firm Blackhawk Network has always been busy over the holiday season. Between its gift cards, digital rewards, and prepaid cards, the California-based company has helped people embrace the spirit of giving.

And while Blackhawk Network is still helping fuel the gifting and rewards economy this year, it is moving to an even more 2020-friendly (that is to say, digital-first) approach.

Last week Blackhawk announced it has teamed up with Evite to power the digital greeting card and invitation company’s eGift card program. Evite users can now choose from more than 100 eGift card options from popular brands including Lowe’s, Red Lobster, and Old Navy.

“It’s no surprise we’ve seen the demand for virtual gifts and greetings skyrocket in 2020. Contactless gifting is now a must-have, especially with the holidays approaching,” said Evite CEO Victor Cho. “Adding an extra touch like an eGift card can help people create personal connections with family and friends that they haven’t been able to see. It also helps our users stay safe, creates maximum flexibility for gifters and receivers, and modernizes the 2020 gifting experience. Thanks to Blackhawk’s expansive network of eGift card choices, our users have a broad selection to choose from at the tip of their fingertips.”

Brett Narlinger, head of global commerce at Blackhawk Network, noted that Blackhawk has seen a 70% increase in eGift sales– all before the peak holiday shopping season.

In addition to its partnership with Evite, Blackhawk announced a new payment solutions suite called Pay4It that connects physical and digital payments. The suite helps merchants reach underbanked populations with the ability to add cash to a digital wallet, mobile app or account, or make payments for digital goods with cash. It also offers consumers more choices to pay by enabling additional digital wallets and transforming loyalty points and rewards into purchasing power. Finally, Pay4It brings the gift card mall to non-traditional locations and into the digital realm.

“Retailers’ and merchants’ businesses changed instantly this year, and Blackhawk has responded with a product suite that brings once-disparate physical, digital and stored value payments together, keeping brands and consumers connected in a seamless way,” said VP of Global Product Strategy at Blackhawk Network Helena Mao. 

An alum of FinovateFall 2012, Blackhawk Network was founded in 2001 and was acquired in January of 2018 by Silver Lake and P2 Capital Partners in a deal worth $3.5 billion. The company works with more than 1,000 brands and card partners, is in more than 200,000 retail locations in 28 countries, and connects with more than 300,000,000 shoppers each week. Talbott Roche is CEO.


Photo by Samira Rahi on Unsplash

Fiserv Forges Partnership with African American Credit Union Coalition

Fiserv Forges Partnership with African American Credit Union Coalition

One of the more fascinating stories in the history of black America is the rise of black-run banking institutions in the final decades of the 19th century. And while the early days of black banking and finance had their fair share of tragedy – the massacre at “Black Wall Street” in Tulsa, Oklahoma in 1921 among the more horrific – the industry persisted nevertheless, enabling black SMEs and families to access basic banking services and credit at a time when mainstream financial institutions refused to serve them.

It’s hard not to recall this history when reading the news that Fiserv has become a corporate partner of the non-profit African-American Credit Union Coalition (AACUC). As a new corporate partner, Fiserv will support the Coalition’s internship and mentorship programs, as well as make a financial contribution and back Coalition efforts such as its I’ve Got Five on It Giving Tuesday campaign.

AACUC President and Executive Officer Renée Sattiewhite acknowledged that Fiserv’s participation comes at a time of heightened awareness of and renewed determination to fight forms of systemic racism in particular. “As a year that has galvanized support for African-American community comes to a close,” Sattiewhite said, “we are looking forward to the future along with organizations like Fiserv.”

Fiserv General Manager of Credit Union Solutions and executive sponsor of the partnership Derek Everett put the collaboration in the context of Fiserv’s goal of better engaging underbanked communities. In addition to its partnership with AACUC, Fiserv is also investing $10 million in black- and minority-owned businesses via its Back2Business initiative. “As we begin our work with AACUC, our team is looking forward to strengthening existing relationships and forging new ones with the diverse communities and professionals AACUC strives to empower,” Everett said.

Headquartered in Duluth, Georgia, the Coalition promotes racial equality and fairness in the credit union industry, and supports black-led credit unions and credit unions serving black communities. Larry Sewell, who recently took over as chairman of the AACUC, discussed the challenge of diversity in an interview this fall. Currently Vice President of Corporate Partnerships and Advocacy for Together Credit Union, Sewell noted that of the more than 5,000 credit unions in the U.S., there are “approximately 170 African-American CEOs.” The number of women among those 170 CEOs, it should be noted, is impressive at more than 58%. But the industry clearly has room to improve in terms of ethnic diversity at its most senior, leadership ranks.


Photo by Andrea Piacquadio from Pexels

Square Takes on Taxes as Justice OKs Intuit, Credit Karma Acquisition

Square Takes on Taxes as Justice OKs Intuit, Credit Karma Acquisition

From in-house innovation to outright acquisition, businesses have myriad paths to consider when looking to expand their product portfolios. We learned late last week that mobile payments company Square has taken one of the less flashy routes to growing its offerings: paying $50 million in cash for Credit Karma’s tax business. Square will add the service’s DIY tax filing functionality to its own Cash App.

The free tax filing option will be featured along with the app’s other financial tools, including P2P payments, Cash Card, direct deposit, and the ability to make fractional investments in stocks and bitcoin. Cash App was launched by Square seven years ago as a P2P money transfer service and has grown into an integrated financial ecosystem with more than 30 million monthly active customers as of June 2020.

“We created Cash App to provide more access to the masses of people left out of the financial system and are constantly looking for ways to redefine our customers’ relationship with money by making it more relatable, instantly available, and universally acceptable,” Cash App lead Brian Grassadonia said.

One in two tax filers – a total of 80 million taxpayers – prepared and filed their own Federal income taxes electronically in 2020, according to the IRS, and the trend is expected to accelerate. Credit Karma Tax Director of Engineering Patrick Fink underscored this point, noting that despite the “challenge” of filing taxes, more customers are transitioning toward filing taxes on their own. “Credit Karma Tax provides a seamless, mobile-first solution for individuals to file their taxes at no cost,” Fink said. “We’re excited to be joining an entrepreneurial team and continue to build simple, innovative tools for Cash App customers.” Credit Karma tax processed more than two million tax filers last year.

The acquisition is expected to close by the end of 2020 and is subject to customary closing conditions.

Square’s investment in its Cash App is timely. At the beginning of the month, the company noted in its third quarter financial reporting that Cash App had generated more than $2 billion in net revenue and $385 million of its gross profit for the quarter. The performance reflected gains of 5.74x and 2.12x, year over year, respectively.

The timeliness of the transaction also has a lot to do with Intuit’s acquisition of Credit Karma, which was cleared by the U.S. Department of Justice last week. Announced at the beginning of the year, the $7 billion deal is Intuit’s largest acquisition to date, and by shedding Credit Karma’s tax business, an obstacle to the union between the two companies has been removed. Intuit is the developer of it own online tax filing service, TurboTax.

“We are very excited to reach this important milestone today,” Intuit CEO Sasan Goodarzi said. “This brings us one step closer to transforming personal finance by making it simpler for consumers to find the right financial products, put more money in their pockets, and provide financial expertise and advice.” 

The Credit Karma Tax announcement also comes one month after Square announced a $50 million investment in bitcoin, a sum the company said represented “approximately one percent” of the firm’s total assets as of the end of Q2 2020. Bitcoin trading has been available on Square’s Cash App since 2018 and, as of 2019, the company’s Square Crypto team has been contributing to bitcoin open-source efforts.

“We believe that bitcoin has the potential to be a more ubiquitous currency in the future,” Square Chief Financial Officer Amrita Ahuja said. “As it grows in adoption, we intend to learn and participate in a disciplined way. For a company that is building products based on a more inclusive future, this investment is a step on that journey.”

OurCrowd Pulls in $60 Million to Deepen Ties in Japan

OurCrowd Pulls in $60 Million to Deepen Ties in Japan

Venture investing platform OurCrowd is taking home an investment of its own this week. The Israel-based company announced today it received $60 million in capital from Japan-based ORIX. The investment brings OurCrowd’s total funding to $172 million.

The goal of the funding and strategic partnership is to bring opportunities for Israel-based startups in the Asia region and will strengthen trade between the two regions.

“We are excited about investing in OurCrowd, Israel’s most active venture investor and one of the world’s most innovative venture capital platforms,” said ORIX UK CEO Kiyoshi Habiro. “We intend to be active partners with OurCrowd and help them accelerate their already impressive growth, while bringing the best of Israeli tech to Japan’s large industrial and financial sectors.”

Today’s deal isn’t the first time OurCrowd has made Japanese ties. Last year the company teamed up with Toyota Tsusho Corporation, a Japanese general trading company, to scout for startups that support autonomous driving industry.

OurCrowd was founded in 2013 and offers a platform that allows its 58,000 users to invest in 220+ pre-vetted startups and 23 venture funds. Jonathan Medved is CEO.


Photo by CHUTTERSNAP on Unsplash

Mastercard Modernizes Business Payments with Multi-Rail Strategy

Mastercard Modernizes Business Payments with Multi-Rail Strategy

Mastercard has been busy this week. In addition to finalizing its acquisition of data aggregation provider Finicity, the company is also enhancing its Mastercard Track Business Payment Service.

Mastercard launched its Track Business Payments Service in May of this year to help modernize the business payments experience. The overall goal of the initiative has been to provide businesses with a richer data exchange experience and greater control over payments.

Today’s launch adds account-to-account (A2A) functionality to the Track Business Payments Service. The new addition offers businesses a similar experience for A2A payments as they had with card payments. That is, businesses can exchange data with greater efficiency and facilitate payments across multiple payment rails including Real Time Payments (RTP) and the Automated Clearing House (ACH). Overall, the new tool enhances security, as it doesn’t require suppliers to share their bank account details with buyers, nor does it require buyers to store those details.

“Today, the vast majority of B2B payments are made through bank account transfers. Extending Mastercard Track Business Payment Service to support these transfers is a step on our way to building out the best and most secure B2B payment network in the world,” said Mastercard EVP of Global Commercial and B2B Solutions James Anderson. “Our commitment to supporting multiple payment rails has always been about helping customers operate more efficiently and effectively leveraging all the capabilities available in the market with as little change as possible.”

The A2A functionality is now available for Track Business Payments Service customers in the U.S. Mastercard plans to roll out the service for users in all geographies by the end of next year.

“This milestone is another step in the journey away from paper-based frustration, incomplete data, and manual reconciliation work and toward a fully digitized business payments process,” added Anderson.


Photo by Natalia Y on Unsplash

Snapchat Parent Company Acquires Voca.ai

Snapchat Parent Company Acquires Voca.ai

With all of the drama around TikTok these days, you may have forgotten about Snap. Formerly known as Snapchat, the photo messaging app allows users to send and receive ephemeral messages complete with fun filters, animation, and augmented reality.

It appears that Snap may be on the verge of change, as the company reportedly acquired Voca.ai, a smart voice assistant that helps replace customer service agents in call centers. The acquisition, which was first reported by Globes and later picked up by TechCrunch, is estimated to be around $70 million.

While one of the main use cases for Voca.ai’s technology is phone-based debt collection, it can also be used for surveys, customer service, appointment scheduling, and lead qualification. As the name suggests, Voca.ai leverages AI to imitate human representatives’ responses. To create a convincing, human-sounding cadence the technology adds pauses and filler words such as “um.” 

Snap may intend to leverage Voca.ai to build out a new voice command feature. According to Globes, “This range of abilities in identifying speech and producing artificial speech have attracted Snapchat, which in June launched a voice command function for users to request filters, which can alter their appearance. For example, the user can ask for their hair to turn pink, and the voice command function ensures that the operation is completed.”

Voca.ai was founded in 2017 and is headquartered in Herzliya, Israel. The company has raised $6 million across two rounds of funding. Voca.ai won a Best of Show award at FinovateSpring last year after company CEO Einav Itamar demonstrated how a bank used the AI voice agent to follow up on a loan inquiry.


Photo by Thought Catalog on Unsplash

BBVA to Use Prosper’s Tech to Power Digital HELOC Application

BBVA to Use Prosper’s Tech to Power Digital HELOC Application

BBVA USA announced a new digital HELOC offering today for customers in select states. The tool, which is available through BBVA’s website, is powered by P2P lender Prosper.

The digital HELOC tool aims to simplify the application process for users to obtain a HELOC, and early results of the new product indicate its effectiveness. BBVA is already seeing HELOCs close an average of 14 days faster when compared to its own turnaround times on applications submitted in other channels.

“Customers’ expectations are continuously being shaped by faster delivery and more convenience like they experience in other industries, so naturally they demand the same from financial services,” said BBVA USA Head of Mortgage Banking Murat Kalkan. “This partnership is well aligned with the core of our strategy, which aims to meet rapidly evolving customer expectations. Now, more than ever, customers can quickly and efficiently tap into the equity they have in their homes, which can provide much needed peace-of-mind, knowing they have access to the money they may need for home improvements, debt consolidation, or other major financial needs.”

Prosper and BBVA have been working together for over a year, enabling customers in Alabama, Texas, Florida, New Mexico, Colorado, and Arizona to use the digital application through Prosper’s website. With today’s arrangement, BBVA becomes the first bank partner to integrate Prosper’s technology into its own website.

Differentiating factors of Prosper’s fully digital HELOC platform include a fast application that instantly returns offers and information about rate and prequalification status, access to a dedicated client services team, and electronic documentation uploads and delivery.

“Since our Prosper powered HELOC application launched in early September, we’ve seen a significant improvement in the number of customers who complete the online application, underscoring the power of technology to improve the customer experience,” Kalkan said. “And in a time where banks are increasingly pulling back on their HELOC offerings, for us to come together and make it available more broadly, more conveniently and more efficiently says something about our commitment to customers and their needs.”

Founded in 2005 and headquartered in San Francisco, California, Prosper has originated over $17 billion in loans via its peer-to-peer lending marketplace. The company launched its HELOC product in 2019.


Photo by Aubrey Odom on Unsplash

Avaloq to Help Banks Deliver ESG Investment Portfolios

Avaloq to Help Banks Deliver ESG Investment Portfolios

ESG investing index funds topped $1,258 billion at the end of September, cementing ESG stock selection into more than just a passing fad.

Taking note, digital banking and wealth management Avaloq launched a new offering today to help banks build ESG portfolios for their clients. The tool also facilitates compliance with the EU’s upcoming MiFID II amendment.

Avaloq’s ESG investment solution includes third party data streams and extra functionality to help wealth managers build portfolios tailored to their individual clients. Some of the tools integrated into the new solution include standardized scorecards, green benchmarks, exclusions, norms-based screening such as the UN Global Compact or the OECD Guidelines, and thematic investments.

The ESG market is expected to grow even more rapidly as investors begin to focus on addressing climate change, environmental damage, social inequality, and discrimination. Also promoting growth is the update to MiFID II which will require wealth managers to account for a client’s ESG preferences when deciding suitable investments.

While Avaloq’s tool will help with MiFID II compliance, it will also assist banks and wealth managers in addressing the lack of standards when it comes to ESG preferences. “One challenge for providers is that there are no rules defined by regulators or standard setters for how the ESG preferences should be collected – it is considered an area of competition between investment companies,” explained Martin Greweldinger, Avaloq Group Chief Product Officer. “As such, we believe that banks and wealth managers that can offer the most comprehensive ESG service will be the ones that see stronger market growth.”

Today’s launch is the latest aspect of Avaloq’s green agenda, which also includes sourcing 100% of its energy from renewable sources, reducing its greenhouse gas emissions by 9% in 2019 compared to 2018, and receiving a Climate Neutral Company label.

The new ESG investment solution will be available “starting next year.”

Founded in 1991, Switzerland-based Avaloq agreed to be acquired by NEC Corporation last month. The transaction, which is valued at more than $2.2 billion, is anticipated to close in April of 2021.


Photo by Paweł Czerwiński on Unsplash

What PayPal Has In Store for 2021

What PayPal Has In Store for 2021

PayPal, one of the fintech originals, has had its fair share of news headlines in the past year. The fintech has been busy with its acquisition of rewards platform Honey, bringing QR code payment technology back into style, launching a buy-now, pay-later (BNPL) offering, and helping its users embrace cryptocurrency.

So where will PayPal run with these in 2021?

The company recently made its intentions a bit more clear during its third quarter earnings call this week, and TechCrunch tuned in to dig up some analysis about the company’s plans for next year. Here are some of the takeaways.

Digital wallet redesign

PayPal has always been an alternative banking solution, but has lacked some of the tools to help it effectively compete with its traditional FI counterparts. The company plans to redesign its digital wallet by enhancing the direct deposit experience, offering billpay tools, providing check cashing capabilities, and integrating budgeting tools.

Combined, these elements will help PayPal offer a challenger banking experience. All the while, PayPal will benefit from having an established user base. As of the second quarter of this year, the company counted 346 million active accounts. Chime, one of the most popular challenger banks in the U.S., blanches in comparison with eight million active accounts.

The digital wallet redesign is expected to roll out in the first quarter of next year.

Honey integration

Last November, PayPal purchased online shopping rewards platform Honey for $4 billion. Since then, PayPal has left Honey relatively untouched.

This week, however, PayPal has made it clear it plans to integrate Honey into its existing apps to create a more holistic shopping experience. Users can use Honey’s Wish List tool to create a shopping list, sign up for price tracking notifications, and receive deals and rewards that are built into the PayPal checkout experience.

Merchants will receive shopper data based on their interaction with Honey and its tools. The data, which can help merchants drive sales, will be anonymized.

Cryptocurrency plans

PayPal teased its plans to offer support for cryptocurrencies earlier this year and announced a partnership late last month that will help users buy and sell cryptocurrencies.

Starting in the first half of next year, PayPal users in the U.S. will be able to transact using Bitcoin, Litecoin, Bitcoin Cash, and Ethereum at PayPal’s 28 million merchant clients. The company also plans to roll out the capabilities within its Venmo app and to international markets in that same time frame.

BNPL

In August, PayPal announced its own BNPL competitive service. Dubbed Pay in 4, the short-term payments installment product allows U.S. customers to pay for their purchase over the course of a six week period. The company has also launched a similar offering in the U.K. and France.

Starting next year, PayPal plans to integrate Pay in 4 into its apps.

Venmo expansion

PayPal-owned Venmo is expanding in a variety of areas. As mentioned above, the P2P payments app is adding support for cryptocurrencies next year.

Additionally, the company is building its business profiles, which it originally launched in July of this year; adding more financial tools; providing better shopping capabilities; and overhauling its checkout experience.


Photo by Markus Winkler on Unsplash

Embedded Banking Specialist Wise Raises $12 Million

Embedded Banking Specialist Wise Raises $12 Million

Embedded banking-as-a-service platform Wise secured $12 million in funding this week. The investment is its second one this year – Wise announced a $5.7 million seed round in April – and was led by e.ventures with participation from Grishin Robotics. The company, which made its Finovate debut last year at FinovateFall, said in a statement that the capital will be used to help fuel growth and accelerate partnership-building in a number of verticals. Wise now has raised a total of $18 million in equity financing.

“We built banking so our partners don’t have to,” Wise CEO and co-founder Arjun Thyagarajan said. “By embedding banking, Wise unlocks deep product offerings and better customer experiences for our partners. e.ventures built a thesis on exactly this, and we agree 100%.”

Wise offers an embedded banking experience that gives small businesses a seamless way to bank, as well as make and accept payments. Companies partner with Wise and leverage its all-in-one business banking solution to offer accounts to their own clients such as e-commerce platforms and marketplaces. In addition to providing a fully-hosted and fully-serviced banking experience, Wise helps companies bridge the gap between what they have traditionally received from banking services and what e.ventures partner Brendan Wales called “an Apple-like experience” brought to the world of business banking.

“Business banking has been broken for far too long. Poor user interfaces, payments delays, unnecessary fees, a lack of integrations, the list goes on and on,” Wales said. Now, cloud-based B2B companies can offer banking services in a matter of days with no coding involved and have the entire operation managed and maintained by Wise.

Wise demonstrated its small business-banking-in-a-box solution at FinovateFall 2019. A Techstars NYC company based in San Mateo, California, Wise was founded in 2018. Check out our profile of the company from earlier this year.


Icon Solutions Lands Strategic Investment from JP Morgan

Icon Solutions Lands Strategic Investment from JP Morgan

U.K.-based payments technology provider Icon Solutions is getting a boost today from U.S. banking giant JP Morgan in the form of a strategic investment.

The amount of the investment, along with specific terms of the deal, remain undisclosed.

“We’re excited to support Icon with this strategic investment as they look to continually build a simplified, collaborative payments ecosystem, driving emerging payments rails and innovation,” said Sara Castelhano, EMEA Head of Payments, Digital, and Solutions at JP Morgan Wholesale Payments.

As part of today’s deal, Icon has added Castelhano, to its Board of Advisors.

Icon will use the funds to expand development of its Instant Payments Framework technology, a collaborative, open source payments platform that helps clients process instant payments.

To facilitate these instant payments for U.S. clients, Icon has teamed up with The Clearing House to offer an accelerated route to accessing The Clearing House’s (TCH) real-time payments system. The company has also partnered with Featurespace to facilitate integration and block fraud attacks at scale and in real time.

“We will directly benefit from the support, scale and insight of a global banking leader and one of the most visionary technology companies in the world, while retaining our flexibility and independence,” the company said in a blog post. “We can now accelerate our strategic roadmap, invest more in our technology and team, and expand our geographic reach.”

The investment comes at a pivotal time in the U.S. payments scene. The U.S. Federal Reserve is lagging behind the rest of the globe in launching a real-time payments and settlement service, anticipating a delay until 2024. As the current speed of payments fails to meet consumer expectations, which have evolved to demand the delivery of everything from messages to groceries in real time, private players are coming to the market with their own solutions.


Photo by Elena Putina on Unsplash