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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Nerve differentiates itself by serving a unique customer segment– independent musicians. Available in both English and Spanish, the mobile bank helps musical artists “build stronger communities and sustainable careers” to help them manage their finances and plan for the future.
Co-founded by fintech veterans John Waupsh and Ben Morrison, Nerve is partnering with Piermont Bank to offer FDIC-insured business debit and savings accounts that will help users separate business and personal finances. The mobile bank also provides artists streaming and social follower data, access to 55,000 free ATMs, and free instant payments to other Nerve accountholders. Unique to Nerve is the bank’s private networking feature that helps professional musicians discover others in their field, network, and collaborate.
“Financial empowerment for musicians means giving them a banking platform that understands their unique needs with the tools to help them better manage their money,” said Waupsh. “Musicians and bands at all stages of their development need smart financial management, access to the real-time data that drives their business, not to mention two-minute digital account opening, and collaboration and business banking features to run their brands effectively.”
In addition to providing musicians with banking tools, Nerve is also piloting a music streaming app called Nerve FM. The app allows creators to earn subscription revenue from their audio and video content. Musicians keep up to 80 percent of the revenue generated from subscribers who stream their music. The best part is that the musicians get to keep all the user data as well. Move over, Spotify.
Nerve launches in the U.S. on September 15. You can catch Waupsh on stage at FinovateFall next month speaking on the neobanking panel on September 13. Register today or check out the FinovateFall homepage to learn more.
Mobile payments company BOKUannounced its expansion beyond carrier billing today with the launch of M1ST, a mobile payments network.
M1ST, also known as Mobile First, features 330+ mobile payment methods, including mobile wallets, direct carrier billing, and real-time payments schemes. The payment methods reach 5.7 billion mobile payment accounts across 90 countries.
“Today, we’re launching the M1ST Network to enable global merchants to acquire, monetize, and retain mobile-first consumers,” said BOKU CEO Jon Prideaux. “For merchants to capitalize on the massive potential of mobile-first consumers, they need to accept the payment methods they have and prefer, which are increasingly behind glass screens, not rectangular pieces of plastic.”
The new network, which runs via a single integration, is a solution for the currently fragmented mobile payments space. The technology circumvents many hurdles that come with with payments, including the myriad of tax and legal regulations associated with different geographies.
With M1ST, merchants receive a single, global settlement which eliminates the complexity of local taxes, foreign exchange, and cash repatriation. Additionally, BOKU’s payment licenses enable merchants to accept regulated payments in nearly 50 countries.
BOKU’s new launch comes at a good time in the payments space. As consumers continue transitioning to digital banking and transaction methods, many are becoming increasingly comfortable with digital payments via mobile wallets.
Founded in 2008, BOKU offers digital customer acquisition, customer onboarding, and mobile user authentication tools. The San Francisco-based company currently serves more than 600 global merchant partners and processes $9 billion in payments every year.
The following is a guest post by Todd Thomas, who has been in financial services for more than 20 years.
According to data from the Urban Institute, the median FICO credit score for Hispanic consumers is about 75 points lower than the median white consumer’s. The median credit score for Black consumers is more than 100 points lower than the median white consumer’s. And the approximately 10% of American adults without usable credit files are disproportionately people of color.
These racial, demographic, and geographic disparities are rooted in “historical inequities that reduced wealth and limited economic choices for communities of color,” according to the Urban Institute. It notes that subprime borrowers can pay $3,000 more in interest and fees on a $10,000 car loan over four years.
This unequal status quo has advocates calling for a more objective approach to consumer risk modeling. Innovators have created new technologies and data sources that could do just that.
The following four consumer risk modeling innovations are poised to disrupt the current credit scoring regime to varying degrees. Collectively, they could change the concept beyond recognition and eventually render obsolete what we think of today as “credit scoring.”
1. Forward-Looking Changes to Current Scoring Models
The most recent changes to the FICO scoring model, collectively known as FICO 10 and FICO 10T, are iterative rather than transformational updates. In other words, they don’t radically alter the calculation of credit scores.
But FICO 10 and 10T hint at the direction traditional credit scoring models are moving — and what they might have to do to remain relevant in the future as more disruptive innovations take hold.
FICO 10 and 10T pay closer attention to consumers’ credit mix in the context of their overall debt loads. Specifically, they penalize consumers who take out new personal loans to consolidate existing debts, then continue racking up debt on those current trades (most often, credit cards).
Essentially, they aim to reward good credit behavior(paying down debt) and discourage risky habits (living beyond one’s means).
2. Cash Flow Modeling
Another recent FICO update attacks credit scoring discrepancies more directly. The UltraFICO score — a joint venture between Fair Isaac Corporation, Experian, and Finicity — pulls in noncredit data to provide a more accurate and fair picture of consumers’ credit risk. Cash flow monitoring includes cash flow in a bank account and payment history.
By incorporating banking information, such as account balances and account age, UltraFICO supports credit scoring for about 15 million people who don’t have enough credit history to have traditional credit scores. Unfortunately, those people are disproportionately lower-income and POC — those most likely to be left behind by the credit scoring status quo.
UltraFICO is an example of cash flow modeling. Long used by business lenders, cash flow modeling is working its way into the consumer credit mainstream thanks to adoption by fintech lenders like Accion, Brigit, and Petal.
According to an analysis by FinRegLab, “the predictiveness of the cash flow scores and attributes was generally at least as strong as the traditional credit scores and credit bureau attributes,” suggesting it’s a reliable complement to or replacement for traditional scoring. And cash flow modeling is more equitable than conventional scoring, according to FinRegLab’s data.
3. International Credit Scoring and Risk Modeling
The current credit scoring regime also explicitly discriminates based on nationality. Non-U.S. nationals who come to the United States don’t have the requisite credit history to qualify for FICO scores. They’re essentially invisible to lenders that rely on FICO scores to make lending decisions.
Fortunately, border-based barriers to international credit scoring are already crumbling, thanks to global consumer credit risk models like Nova Credit. As more U.S. lenders begin to trust and adopt these models, new arrivals to the U.S. and Americans relocating abroad could find it easier to obtain credit without traditional country-specific credit scores.
4. A Post-Credit-Score World
Finally, noncredit and not-only-credit scoring models like FICO XD hint at what’s possible in a truly “post-credit-score” world.
FICO XD does not rely entirely — or even principally — on credit bureau information. The model pulls data from property records, leasing databases, and noncredit contracts like utility agreements to develop a comprehensive picture of a consumer’s likelihood of default.
According to Fair Isaac Corporation, FICO XD can produce FICO scores for up to 70% of previously unscorable consumers, including many historically disadvantaged demographic groups.
Final Thoughts
This is an exciting time for consumer risk modeling. From incremental changes to existing models (FICO 10, UltraFICO) to more radical shifts (cash flow modeling, FICO XD) that could supplant credit scoring entirely, we’re seeing a wave of innovation unlike any since the early days of modern underwriting.
These innovations can reduce long-standing credit scoring disparities and produce more accurate consumer credit risk models. But they offer no guarantees. Their actual impact on consumer finance will depend on who wields them and how.
Todd Thomas has been in financial services for more than 20 years.
Financial data and infrastructure platform Plaidannounced today that it received an undisclosed amount of new funding from J.P. Morgan Private Capital Growth Equity Partners and Amex Ventures, which first invested in the California-based company in 2016. The new round boosts Plaid’s total funding somewhere north of $724 million.
In a statement, the company said that today’s investment will help it “further accelerate efforts to meet rising consumer demand for digital finance; a shift powering the rapid growth of Plaid’s diverse customer ecosystem.”
The funds are an add-on to the company’s $425 million Series D round announced in April. While that investment valued Plaid at $13.4 billion, today’s new funds do not alter the valuation.
This may be J.P. Morgan’s first investment in Plaid, but the two have been data partners since 2018. There is also a storied history between Plaid and J.P. Morgan CEO Jamie Dimon. Earlier this year Dimon cited Plaid as an example of a company that improperly uses client data. However, Dimon did not cite any specific scenarios to back up his accusation.
Plaid was founded in 2013. The company builds APIs to connect consumers, financial institutions, and developers. Plaid also offers a suite of analytics products that provides further insights into transactions. As the rise of open finance in the U.S. has begun to impact firms both in and out of fintech, Plaid is on its way to becoming a household name.
“While we’re still in the early innings of the digital transformation in financial services,” said Plaid CEO Zach Perret, “we’re excited to work with the thousands of banks, fintechs and non-financial institutions in our network to create what’s next.”
In the latest fintech tie-up, Paysafe has acquiredSafetyPay. The all-cash transaction marks Paysafe’s 13th acquisition and is expected to close for $441 million in the fourth quarter of this year.
Paysafe aims to leverage Florida-based SafetyPay, which has locations in 16 countries– 11 of which are located in Latin America– to boost its own presence in that geography.
SafetyPay was founded in 2006. The company enables users to make online cash payments, bank transfers, and cross border transactions without a payment card. The company’s network includes more than 380 banks and it works with 180,000 brick-and-mortar locations as cash collection points.
U.K.-based Paysafe was founded in 1996 and offers similar payment services as SafetyPay, including an online cash payments tool. Paysafe also provides digital wallets, standalone and integrated point of sale tools, and a digital marketing marketplace where advertisers can acquire new customers, monetize their traffic and generate revenue through partnerships.
Once the acquisition closes, the SafetyPay team will work as part of Paysafe’s eCash and online banking solutions group. SafetyPay CEO Gustavo Ruiz Moya will become CEO of eCash for Latin America and Global Head of Open Banking.
Paysafe’s previous acquisitions have greatly increased the breadth of its services. The company’s brands include Income Access, Paysafecard, Paysafecash, Neteller, Petroleum Card Services, and Skrill. Among Paysafe’s clients are MindBody, RentMoola, Policy Expert, and Amilia.
For several years now, there has been a rise in the number of digital banks taking on traditional banks, vying for a share of their client base. In the past couple of years, however, we’ve seen a slight twist in this trend.
These digital banks are taking personalization to the next level, and many have launched with the purpose of fulfilling the unique needs of niche subsets of the population that each share similar needs and struggles. Notably, these digital newcomers are generally not a solution looking for a problem; they are truly meeting unmet needs of previously ignored client bases.
Built for “x”
There are endless examples of these digital banks built for “x.” However, here are a few that Nymbus Board of Directors Member Rilla Delorier highlighted in her keynote at FinovateSpring:
Sable, banking services for immigrant employees and international students who may lack a social security number
Hitched, an app that helps newlyweds manage their funds together
Convoy, payment and money management services to meet the needs of long-haul truckers
Blueprint, banking services for contractors
Gig Money, money management tools to help gig workers smooth cash flow
Access, a banking platform that provides capital to black-owned businesses
This concept of niche banking isn’t new. Many community banks and credit unions launched to serve unique populations such as teachers and military families, but have since expanded their membership to serve the needs of a broad population. The continuous call for personalized products and services in the banking sector, however, combined with the lack of action from traditional banks, has inspired a new rank of fintech nerds to develop and launch not just clique-specific services, but clique-specific banks.
Sticking power
These newcomers have struck a nerve with users, especially those who were previously underserved. That’s because they not only make banking products accessible, they do so in a language that each unique consumer group understands. For example, the website may provide multiple language options or leverage visual/video tools to better communicate with customers from different backgrounds.
Furthermore, digital banks are providing products and services tailored to the unique needs of these groups. If the customer base notoriously struggles with making ends meet, for example, the bank might offer an early pay option that fronts their paycheck a week-or-so in advance. Or, in an example of a gig worker-specific bank, the bank may provide a tool that helps smooth out the user’s cashflow to ensure they don’t overspend on a month when their income is higher than average.
This segmentation goes beyond what traditional banks, who serve users based on geography, have previously offered. “If you think about defining community based on geography, where you live doesn’t really determine what your financial needs are,” Delorier explained in her keynote.
Given this hyper-personalization, expect that this new form of digital banking is here to stay. That said, traditional banks still have a the opportunity to stay in the game.
How it will work alongside traditional banks
What should the role of traditional banks be amid all of this? In short, the answer is that banks will be expected to collaborate with new digital banks and standalone technology providers. As Alyson Clarke, Principal Analyst and Forrester Research said in her presentation at FinovateSpring, “In the era of open finance, no bank will succeed alone.”
Banks need to become comfortable with collaboration, partnerships, and coopetition. Clarke recommends that banks build multiple routes to market, partner where they are weak, and specialize in what they are good at. “What we do know is that most banks will have a stark choice: own customers or power finance. But in the future, few will do both,” Clarke concluded.
What will traditional banks’ response be?
Both Delorier and Clarke recommend banks do one thing: rethink. That is to say, banks should rethink their digital transformation, rethink policies and procedures around credit decisioning and membership criteria, and rethink customers and markets.
What this looks like will vary among organizations, but banks can start by conducting research to discover unmet customer needs, incorporating diversity into their workforces in order to represent a wider range of customer segments, and leveraging technology partners.
“It’s not about following your established business models and delivering digital technology with agility. That’s not good enough anymore,” said Clarke. “You have to rethink customers and markets, rethink your consumers and what they need and invest ahead of that change to be more responsive.”
Stripe is building out its tools for small businesses this week. The ecommerce technology company launchedStripe Tax, after completing a six month long pilot.
The new tool helps businesses automatically calculate and collect sales tax, VAT, and GST on the merchant’s behalf. Not only this, the new offering also generates reports and helps businesses navigate complicated regional requirements. The capabilities will lift a burden off small businesses, especially in the U.S., where there are over 11,000 different tax jurisdictions.
“No one leaps out of bed in the morning excited to deal with taxes,” said Stripe Co-founder and President John Collison. “For most businesses, managing tax compliance is a painful distraction. We simplify everything about calculating and collecting sales taxes, VAT, and GST, so our users can focus on building their businesses.”
Stripe Tax features include:
Real time tax calculation, which leverages the customer’s location to calculate and collect the right amount of tax and keeps up-to-date with rate and rule changes
Frictionless checkout, which reduces checkout friction by using location information to calculate and show taxes to customers.
Tax ID management, which helps B2B businesses collect the tax ID number from customers and validate VAT IDs for European customers
Reconciliation, which creates comprehensive reports for each market in which a business is registered to collect tax
The tax calculation and collection capabilities will be available in Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, New Zealand, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the U.S., and the U.K.
The launch follows Stripe’s acquisition of tax tool startup TaxJar in May. “With TaxJar, we will help millions of internet businesses running on Stripe with their sales tax and make it easier for them to sell internationally,” commented Stripe CFO Dhivya Suryadevara. “And as a CFO, I’m delighted to welcome so many new colleagues who care deeply about taxes!”
It also comes after a rather sizable funding round the company announced in March, when Stripe raised $600 million in funding. The Series H round brought the company’s total funding to $2.2 billion and boosted its valuation to $95 billion.
Global payments company SumUp announced this week that it is collaborating with Google Pay. The two have partnered to help merchants make business transactions safer and easier using their SumUp card, which was launched in February of last year.
The partnership will enable SumUp’s 125,000 business cardholders in the U.K., France, Italy, and DACH to add their SumUp payment card to their Google Pay mobile wallet. Google Pay will also support virtual cards, which will allow merchants to make purchases from suppliers without having their physical card. It will also allow new cardholders to start using their SumUp card immediately after it is issued, instead of waiting for the card in the mail.
“At SumUp, we’re always looking to help our merchants find new ways to improve their businesses, particularly as we move out of this pandemic and hopefully towards a more economically positive future,” said SumUp VP of Banking Dimitri Gugunava. “Collaborating with Google Pay is a really important development for us, because it means we can remove layers of friction for small businesses who need to make quick (but safe) payments on the go.”
SumUp was founded in 2012 and helps three million merchants accept card payments using a mobile point-of-sale (mPOS) device and a Mastercard-branded small business payment card. The U.K.-based company also offers small business tools including invoice-creation software, inventory management, customer loyalty features, employee time roll, and reporting technology.
The collaboration announcement comes after SumUp pulled in $895 million in debt funding from Goldman Sachs, Temasek, Bain Capital Credit, Crestline, and others. SumUp Co-founder Marc-Alexander Christ said that the cash will help the company grow its customer base and drive the development of new services for its small business clients across the globe.
Coinciding with today’s news, SumUp released a new TV ad today that promotes the company’s mPOS device for small and micro merchants. Check it out below:
Digital banking giant NuBank is about to become even more gigantic. That’s because the Brazil-based pulled in $750 million in Series G funding. When added to the $400 million it raised in January, the funds bring the Series G round to $1.15 billion.
Today’s round was led by Berkshire Hathaway, which contributed $500 million. Additional investors include Sands Capital, Canada Pension Plan Investment Board, MSA Capital, Advent’s Sunley House Capital, Brazilian asset managers Verde Asset Management, as well as Absoluto Partners.
With the new investment comes a new valuation. NuBank is now valued at $30 billion, a figure that rivals the valuation of Brazil’s number three bank, Banco Santander Brasil.
NuBank was founded in 2013 to serve the underbanked population across Brazil, a group that adds up to 30% of the country’s population. Today, the digital challenger has 40 million customers and offers a robust range of banking services including a debit card, insurance, loans, small business accounts, and P2P payment tools.
Today’s news comes after the company brought on two C-level hires, Matt Swann as Chief Technology Officer and Arturo Nunez as Chief Marketing Officer.
NuBank will use the funds from today’s investment to fuel further expansion into Mexico and Colombia, launch new products, and hire more employees. While the company has been in Mexico since 2018 and Colombia since last October, NuBank’s banking tools are currently limited to credit cards in both nations.
The massive size of this round and the notoriety of the lead investor offer a hint that digital-only banks are not just a fad limited to 2020. These newcomers have the ability and willingness to serve populations that banks have consistently ignored. Because of this, existing digital banks have increased their customer numbers in the past year, and there has been a massive onslaught of new digital banking players vying for a niche subset of the population.
Identity verification company Trulioo just closed a $394 million funding round. Investors include TCV, which led the round, with participation from existing investors Amex Ventures, Citi Ventures, Blumberg Capital and Mouro Capital.
Today’s investment brings Trulioo’s total funding to almost $475 million and boosts its valuation to $1.75 billion, bringing it into unicorn status.
The funds come at a time of rapid growth for not only Trulioo, but the online security sector in general. That’s in major thanks to the pandemic, which accelerated digital transformation and in turn created more opportunities for fraudsters. In fact, One World Identity estimates that the U.S. digital identity market will increase to over $30 billion by 2023. This spike has prompted Trulioo to expand into new verticals, bolster its leadership team, and add offices in Dublin, Austin, and San Diego over the course of the past year.
Trulioo’s large fundraise follows in the footsteps of competitors. Jumiopulled in $150 million earlier this year and Socure landed two investments– a $100 million round in March and an undisclosed amount last week from Capital One Ventures.
“The shift to online has brought digital identity to the forefront,” said Trulioo President and CEO Steve Munford. “This new round of funding will enable us to accelerate our goal to become an end-to-end identity platform. Our vision is to break down fragmented data silos caused by disparate identity networks, and we will work in partnership with TCV to expand our investments in product innovation, build out artificial intelligence/machine learning capabilities and accelerate our global go-to-market strategy.”
Canada-based Trulioo was founded in 2011 and offers identity verification, document authentication, business verification, and an AML watchlist tool. The company maintains a Digital Identity Network that provides developers access to an API that runs identity verification checks on five billion consumers and 330 million businesses worldwide.
Banking technology provider Temenos has teamed up with telecommunications equipment and consumer electronic giant Huawei this week. Through the partnership, Temenos will make its cloud-native core banking solution available on the Huawei Public Cloud.
The agreement makes Temenos the first core banking software certified with Huawei infrastructure and Huawei Public Cloud.
Specifically, banks will be able to use Huawei Public Cloud to modernize their core banking systems, an action that is critical in today’s digital-first, partnership-forward banking environment. Ultimately, modernizing their core will help banks scale, reduce cost, and gain operational efficiencies by increasing agility and opening up new business models.
“Together, we can help digital-first banks as well as large banks in need of core modernization accelerate their move to the cloud,” said Temenos President of Strategic Growth Philip Barnett. “Our API-first, cloud-native core banking solution based on Huawei Cloud will provide flexibility, agility, elasticity, and accelerate time to market for banks.”
The two will focus on marketing in China, which represents a six billion dollar addressable market. Temenos’ solution will also be available to the broader APAC region and include Africa, Europe, Latin America, and the Middle East.
Temenos serves 3,000+ banking and financial institutions worldwide representing 1.2 billion people with its cloud-native, API-first technology. Huawei counts more than 2,000 financial institution clients worldwide, including 47 of the world’s top 100 banks.
Alternative investment platform YieldStreet announced a Series C funding round this week totaling $100 million. The investment brings the New York-based company’s total funding to $279 million.
Contributors to the round include Mitch Caplan, Alex Brown, Kingfisher Capital, Top Tier Capital Partners, Gaingels, Edison Partners, Soros Fund Management, Greenspring Associates, Raine Ventures, Greycroft, and Expansion Capital. YieldStreet will use the funds to attract new users and create new investment products. The company will also use the investment to fuel more acquisitions in addition to the two companies– WealthFlex and Athena Art Finance– it acquired in 2019.
YieldStreet connects investors with asset-based alternative investments that have traditionally been difficult for non-institutional investors to access, such as art, marine, legal, and real estate. Since it was founded in 2015, the company has paid out more than $950 million in principal and interest to its investors.
“These are investments that generate passive income. For example, we do a bunch of things in real estate such as financing warehouses, multifamily and distribution centers,” company founder and CEO Milind Mehere told TechCrunch. “We also do art, auto loans, or equipment finance. These are typically investments done by institutions and what we’re trying to do is really fractionalize them and get them to real estate investors. A lot of this stuff is asset-backed and it’s generating cash flow.”
The funding comes at a time when the public’s interest in investing is growing, and YieldStreet is benefitting as a part of that trend. The number of investment requests the company has seen grew by 250% from January to April of this year when compared to the same time frame last year. And YieldStreet has acquired more users so far this year than it had for the entirety of 2020. Today, the company has 300,000 consumers.
As for what’s next, YieldStreet is considering going public via a SPAC merger in the next couple of years. The company said it has been approached by a few special purpose acquisition companies and that the public markets would offer more visibility to potential users.
