Author: Julie Muhn (@julieschicktanz)

APEXX Global Raises $25 Million to Expand into North America

APEXX Global Raises $25 Million to Expand into North America
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news
  • APEXX Global has raised $25 million in a Series B round.
  • The funds come from existing investors Forward Partners, Alliance, and MMC Ventures.
  • APEXX Global will use the new investment to expand further into North America and to boost product development.

Global payment solutions company APEXX Global has raised $25 million in Series B funding. The investment, which comes from Forward Partners, Alliance, and MMC Ventures, brings APEXX’s total amount raised to $37.1 million.

“I’m delighted to announce that we have successfully closed our Series B funding round,” said APEXX Global Co-founder and CEO Peter Keenan. “Since day one we’ve been laser-focused on our mission to build the world’s leading payment orchestration platform and deliver clear benefits to merchants. We‘ve seen strong growth across international markets, delivering significant cost savings and transaction conversion benefits. We look forward to using these funds to further consolidate our position in driving the future of global payments.”

APEXX Global, which currently holds offices in New York, London, and India, plans to use the funds to expand further into North America via its New York office. The company will also leverage the investment to boost product development.

APEXX offers a payment orchestration layer to help merchants optimize their payment stack. The company’s payment gateway enhances the global payment processing experience by processing payments locally to help circumvent foreign exchange fees on cross-border transactions.

In addition to traditional payment methods, APEXX enables businesses to offer alternative payment methods to their end customers. The company currently partners with more than 120 alternative payment methods, including Apple Pay, Klarna, Alipay, and PayPal. Allowing users to pay using their preferred method not only enhances the user experience, but it also has the potential to increase sales.

“We’ve seen good momentum in terms of customer growth, and we are delighted to continue to back Peter and his talented team as they work with merchants to rethink payments and save money,” said MMC Ventures Chairman and Co-founder Alan Morgan. With today’s agreement, Morgan will also take a seat on APEXX’s board of directors.

Photo by Monstera

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Paysera Taps Ria’s Physical Money Transfer Locations

Paysera Taps Ria’s Physical Money Transfer Locations
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news
  • Paysera is partnering with Ria to add cash-pickup capabilities to its suite of financial services offerings.
  • Paysera clients can select from Ria’s network of 522,000 cash pickup locations in 152 countries.
  • The new service is currently available to Paysera clients using electronic banking and will be made available on the mobile app in the first half of this year.

E-money app Paysera is adding a cash-pickup service to its suite of financial services offerings. The new capability is made possible thanks to a partnership with international money transfer company Ria.

Owned by Euronet Worldwide, Ria enables clients to send money to a physical Ria cash pickup location instead of a bank. Customers can choose from Ria’s network of 522,000 cash pickup locations in 152 countries. Under today’s partnership, Paysera clients can now tap into this network when sending and receiving funds.

“Sometimes it’s not possible to transfer money to a bank account because the recipient doesn’t have a local bank account,” said Paysera CEO Gintautas Mezetis. “Even if the recipient has an account, it may not be linked to a debit card, the card may have been lost, or there may be no ATMs around to withdraw the money. An international transfer from Europe to Asia is sometimes more expensive than an alternative cash pickup transfer. Therefore, there are many situations where cash pickup transfers are useful and necessary.”

Paysera anticipates the new cash pickup offering will benefit migrants working in developed countries in Europe. Specifically, Paysera is seeking to help Ukrainian citizens temporarily living in European countries due to the war who need to transfer money back home.

The new Ria cash pickup service is currently available to Paysera customers using electronic banking. The company plans to make cash pickup available on the mobile app in the first half of 2023.

Paysera offers an online merchant payment gateway, money transfers, currency conversions, payment cards with a tandem financial management app, event ticketing, and a parcel locker network. The Lithuania-based company has had more than one million app downloads since it was founded in 2004.

As a legacy player in the money transfer space, Norway-based Ria also offers bill payment, mobile top-ups, prepaid debit cards, check cashing, and money orders. The company is partnered with many major retailers to serve as cash pick-up locations, including Walmart, 7-Eleven, Privatbank, and Post Finance.

Photo by Pixabay

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Jonathan Alloy on the State of Digital Banking

Jonathan Alloy on the State of Digital Banking
By Julie Muhn (@julieschicktanz) Posted on
Categories: Speaker series

Jonathan Alloy is a seasoned financial services professional with years of experience in the sector. He formerly served as Vice President of Design Thinking at Credit Suisse, where he was responsible for driving innovation and fostering a culture of human-centered design across the organization. Today, he is Vice President for Customer Experience and Innovation Consulting at Publicis Sapient.

Last fall, Jonathan Alloy and Steven Ramirez, CEO of Beyond the Arc, sat down to discuss the current state of digital banking. Here are some highlights from their conversation.

When it comes to partnerships, how does a fintech work with a bank to get a solution in front of customers?

Jonathan Alloy: Fintechs, or any new entrant into the banking industry, really need to understand that banks have two separate departments at the highest level. There’s a group that likes risk– that’s the front office, the people who take deposits, make loans, and trade securities– they thrive on correctly evaluating risk.

The back office, by contrast, thrives on minimizing risk. They’re looking for reasons to say no to protect the bank’s integrity, its reputation, its cybersecurity, and its trust with customers. They’re going to say no to things, even if they’re innovative, because it violates a policy that they’re incentivized by the bank to uphold. Maybe [the solution being offered] is only available in the cloud and the bank only allows things that are on-prem. That’s a very common example. So when you’re developing a solution, you have to understand the risk profile of who in the bank has the authority to say yes.

What is it about digital banking that excites you?

Alloy: I think the biggest opportunity right now in some ways remains where it was 20 years ago. [This opportunity] is increasingly being where the customer is. This enables us to deliver financial services when, where, and how they want to consume, not just how we want to provide it. And that’s an important distinction.

Whether [you deliver] through mobile payments, through white labeling, whatever the case may be– it’s a matter of getting out in front of the traditional banking silos, breaking down the walls we have internally, and getting it out in the world to understand it from [the customer’s] point of view.

When we look at the world through the eyes of how customers want to make purchases, payments, take out loans, and invest for retirement, we’re going to learn things that we don’t get if we stay in our silos.

Any tips for banks that want to think like a customer?

Alloy: The number one best thing I could encourage everybody to do is go shopping yourself. So you’re CEOs, your CXOs, your executive team, your management team, your middle managers, your front line employees– everybody should be required to go out, and from another bank that’s not you, as well as you, sign up for a new checking account, get a debit card and a credit card, take out a loan, buy a car– whatever your personal financial needs are. Think about, “was this experience enjoyable or tolerable?” In most cases, what we find, is that for most people, banking is barely tolerable. So when somebody comes along with an innovative new idea or a new approach that makes it just that much more better, they’re going to win great[er] share.

Hear more from Jonathan Alloy in the full conversation.

Photo by Andrew Neel

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Intuit Pulls from Mint to Build New Credit Karma Net Worth Tool

Intuit Pulls from Mint to Build New Credit Karma Net Worth Tool
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Credit Karma, Daily news, Mint
  • Credit Karma is launching Net Worth, a new tool that will enable users to view and track their net worth in a single place.
  • Intuit’s Mint business has joined the Credit Karma team to facilitate the new Net Worth tool.
  • At launch, the Net Worth tool will be available to U.S. consumers with credit scores above 720.

Intuit-owned Credit Karma is expanding from credit building into wealth building this week with its new launch, Net Worth. The new tool aims to help the company’s 120 million U.S. members track their net worth, and places Credit Karma one step closer toward its goal of becoming a full service personal financial management platform.

Intuit subsidiary Mint is key to today’s launch and has joined the Credit Karma team to implement the new offering. Mint launched in 2007 to help users keep track of all of their accounts in a single place. The company was one of the first to offer account aggregation in a direct-to-consumer offering.

“Credit Karma’s mission is to champion financial progress for all, but we know that financial progress looks different for everyone,” said Credit Karma CEO and Founder Kenneth Lin. “This next evolution of Credit Karma will combine the expertise and momentum generated by Mint with Credit Karma’s scale and technology, and enable us to help more Americans, in particular those who are faced with a new set of financial challenges and are looking to elevate and protect their net worth.”

At launch, Net Worth will be quite simple. The tool will help members understand the components of their net worth, monitor changes, and track their transactions over time. Future iterations will enable users to protect their net worth, maximize credit card rewards based on spending habits, and view investment insights. Interestingly, each of these secondary iterations comes with potential revenue streams, such as selling insurance, credit card promotional partnerships, etc.

Credit Karma is making Net Worth available to U.S. consumers with credit scores above 720 and hopes to expand the tool to more users over time. “Net Worth was built for U.S. consumers who have already made significant progress on their credit score and are looking for that next financial health indicator to track and take action on, as they continue their financial journey,” said Mint General Manager Ryan Steckler. “Before we can help consumers grow their net worth, we’ve built a seamless product experience that gives consumers a holistic view of all of their financial accounts, directly within the Credit Karma app.”

Photo by Karolina Grabowska

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Coinbase Launches Wallet-as-a-Service

Coinbase Launches Wallet-as-a-Service
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Coinbase, Daily news
  • Coinbase is launching a Wallet-as-a-Service (WaaS).
  • The offering will enable businesses to build web3 wallets for their customers, using only web2 skills.
  • Initial customers for the launch include NFT marketplace Floor, gaming platform Moonray, and token-gated events site Tokenproof.

Digital currency platform Coinbase launched a Wallet-as-a-Service (WaaS) this week. The new offering is aimed to help any company build customizable wallets for their clients, bringing them into the web3 era.

The launch comes after Coinbase realized that web3 wallets were out of reach for many businesses. These on-chain wallets– which help users store digital assets, facilitate transactions, and act as a digital identity– are complex and require technical knowledge. Coinbase’s WaaS aims to simplify things by enabling companies to offer a digital wallet onboarding experience that requires only a username and password. Coinbase will also enable companies to offer the wallet within their own app, enabling in-app transfers of currency or digital assets all in one place.

The WaaS tool enables users to access a web3 wallet using a web2 interface. Also making things easier for those new to web3 is the security. With WaaS, users are not required to manage their own keys. Instead, Coinbase uses advanced multi-party computation to securely divide, encrypt, and distribute keys among multiple parties.

Coinbase has already secured a handful of clients for its WaaS, including NFT marketplace Floor, gaming platform Moonray, and token-gated events site Tokenproof. “Individuals will no longer have to come with knowledge of how the blockchain works in order to interact with the brands they love,” said Tokenproof Founder Fonz. “When users download the tokenproof app, we’ll help welcome them into web3 by creating their first wallet, which will be powered by Coinbase.”

With 1,110 verified users on its platform, Coinbase sees $145 billion in quarterly volume traded and has $80 billion in assets on its platform. The company went public in 2021 and now trades on the NASDAQ under the ticker COIN with a current market capitalization of $14 billion. Earlier this month, Coinbase acquired digital asset management company One River Digital Asset Management in an effort to bridge the gap between financial institutions and the crypto economy.

Photo by Lukas

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Ramp Lands $5 Million to Automate Revenue Forecasting

Ramp Lands $5 Million to Automate Revenue Forecasting
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news, Funding
  • U.K.-based Ramp raised $5 million in Seed funding for its business forecasting tools.
  • This marks the company’s first round of funding.
  • The round was led by AlbionVC and Eurazeo with participation from Triple Point Ventures and a group of Angel Investors.

Business forecasting company Ramp (not to be confused with business finance automation startup Ramp) raised $5 million in Seed funding this week. The round was led by AlbionVC and Eurazeo with participation from Triple Point Ventures and a handful of Angel Investors.

Ramp, which plans to use the funds to streamline and scale client onboarding, offers businesses forecasting tools to help finance teams enhance revenue predictions. The company aims to replace the Excel spreadsheets many businesses use for revenue forecasting with a more sophisticated tool. Ramp’s technology enables businesses to run scenarios and forecast in a matter of minutes and predict customer behavior, future revenue, and annual growth.

“Our platform dramatically increases the accuracy of revenue forecasting in a fraction of time it would take in spreadsheets,” said Ramp Chief Strategy Officer and co-founder Angus Lovitt. “What took us all a day in terms of number crunching we can now do in minutes. Yet what really excites me about the platform are the strategic decisions we empower businesses to make.”

Lovitt brings his experience from the computer gaming world to Ramp. He helped scale the popular Candy Crush game during his tenure at King Digital Entertainment. Lovitt also carries over his connections to the gaming community. He has brought on a handful of gaming clients– including Space Ape Games, FRVR, Pixel United, and Netspeak Games– to Ramp.

U.K.-based Ramp was founded in 2018 and specializes in cohort-based forecasting. With an ambition to become a tech unicorn, today was Ramp’s first round of funding. “Our long term goal is to position Ramp as a single source of truth for the future of businesses, from which prescriptive and proactive analytics services can stem,” said company CEO Dan Marcus. “We’re at the forefront of this new product category and it’s great to have such renowned investors believe in this vision and join us on this journey.” Marcus described the VC funding process in a recent blog post.

Photo by Sujira Su

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Modern Treasury Unveils Global ACH Payment Tool

Modern Treasury Unveils Global ACH Payment Tool
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news
  • Modern Payments and Silicon Valley Bank partnered to launch a cross-border money movement tool called Global ACH.
  • Global ACH leverages local payment rails to enable mutual clients to send cross-border payments.
  • Global ACH differs from SWIFT in that it is less expensive and works better for fast, one-off transactions.

Payment operations platform Modern Treasury has teamed up with Silicon Valley Bank to create a new cross-border payments solution. Global ACH, the new tool, will allow mutual clients to send cross-border payments via local payment rails.

The goal of Global ACH is to provide users an option other than the SWIFT network to send payments internationally. Global ACH enables customers to automate international payments using the local payment rails– equivalent to ACH and RTP– in each country. Leveraging local rails promotes efficiency and helps to lower the costs associated with cross-border payments.

“Payments are in the midst of a massive transformation, and it’s critical that we support our customers with an international footprint in the same way we support them domestically,” said Modern Treasury CEO and Co-founder Dimitri Dadiomov. “Global ACH means providing customers with more choice, greater efficiency, and lower costs. We’re happy to work with Silicon Valley Bank to bring this capability to our mutual clients to help them scale.”

Potential use cases for Global ACH include:

  • Marketplaces that pay out users and suppliers in international markets
  • Shipping and logistics firms that disburse funds to vendors and suppliers abroad
  • Financial services such as payroll and lenders sending funds to international recipients
  • Companies that need to pay large numbers of international suppliers and contractors
  • Software providers offering accounts payable services for clients paying out globally or facilitating remittances

Today’s partnership builds on an existing relationship between Modern Treasury and Silicon Valley Bank. The two currently offer international payment capabilities using the SWIFT network. SWIFT differs from Global ACH in that it works well for fast, one-off international payments. SWIFT is also more expensive than Global ACH. This is why the two anticipate Global ACH to be more popular for companies with recurring international payments and smaller value payouts.

“We are always looking to enhance the payments experience for our fast-growing and innovative clients, many of whom have, or plan to have, an international presence,” said Silicon Valley Bank Head of Payments Kathleen Pierce-Gilmore. “By bringing together the power of SVB’s Global ACH capabilities and the strength of Modern Treasury’s platform, we will enable more of our mutual clients to move money faster, with real-time data visibility and more efficient workflows.”

Founded in 2018, Modern Payments offers APIs to automate money movement while providing control over fund flows with approval workflows, notifications, reporting, and more. The company has raised $183 million and is headquartered in California.

Photo by Pixabay

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The Five People You’ll Meet at FinovateEurope

The Five People You’ll Meet at FinovateEurope
By Julie Muhn (@julieschicktanz) Posted on
Categories: FinovateEurope 2023, List series

It’s the first day of March, which means FinovateEurope is officially taking place this month on March 14 through 15 at the Intercontinental O2 in London (there’s still time to register). As you preview the agenda and prepare your notes on must-see company demos, you’re probably also filling your schedule with meetings and after parties. Because, let’s face it– sometimes the networking is just as good as the on-stage content.

After 12 years of attending Finovate events, I’ve seen some unique attendees on the networking floor– including a dog and a baby. But who can you expect to see this year? Our audience is generally comprised of financial institution executives, startup representatives, industry analysts, and venture capitalists. However, everyone has a unique “conference personality.” Below, I’ve broken down these personalities into five categories.

The Front Row Fiend

This is the person that arrives extra early to secure their seat in the front row. They’re usually analysts or journalists in search of taking quality, up-close pictures of the on-stage discussions. As an added bonus, because they have their choice of auditorium seat, they usually secure a spot next to a much-coveted power outlet.

The Standing Room Only

Opposite in personality to the Front Row Fiend, the Standing Room Only person prefers the back row. They like being in the back so much that they forgo the luxury of sitting, even during the longest sessions. Whether they stand in the back because they are hoping to run into a colleague or because they enjoy watching the people in the audience, it is possible that the handful of people that stand in the back of the auditorium know something that the rest of us don’t.

The Demo Obsessed

Finovate was a pioneer of the tech demo model back in 2007, and many veteran attendees return each year just to watch the demos. This is where the Demo Obsessed personality comes from. These are the people that pay attention to every detail of every demo. They are both quick to applaud and quick to critique. This brings me to the next personality…

The Tweeter

This person is the perfect combination of someone who thinks quickly on their feet and who knows how to work a social platform. During every session, the Tweeter always has their two thumbs ready to type a comment, reply, critique, or a recently stated statistic into Twitter– and they always do so using the correct hashtags while tagging the proper username.

The Hallway Conference Caller

If you go to enough conferences, there’s no doubt you’ve been the Hallway Conference Caller at some point. This is the person huddled in a corner wearing ear pods and holding their computer so they can jump on a weekly scheduled call and quickly have their input before returning to the auditorium or networking floor.

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Wise Launches Two New Products, Undergoes Rebrand

Wise Launches Two New Products, Undergoes Rebrand
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, TransferWise, Wise
  • Wise is unveiling a new look and feel, as well as two new products.
  • The company anticipates its “visual makeover” will create a more consistent user experience.
  • The two new products include the Wise Business Card and a money transfer link.

It can be tough for a legacy fintech to make noise among the onslaught of new competing digital tools released on a weekly basis. Despite the challenge, cross-border money transfer product Wise is finding a way.

The U.K.-based company has swapped its color scheme from blue to green. But that’s not all that has changed. As Wise described in a press announcement, “The complete visual makeover features a fresh green palette and a bold new font, and draws from global currencies, languages, alphabets and places around the world.”

Interestingly, Wise changed its name from Transferwise two years ago in an effort to broaden its image from a money transfer company to a more holistic global banking services provider. Today’s change could be seen as a next step in that process. Wise explained that the new look and feel will make its customer experience consistent regardless of the customer’s geographical location or language. This new experience reinforces Wise’s mission to “build money without borders.”

Describing the visual change, Wise Co-founder and CEO Kristo Käärmann said, “Our new look is inspired by the millions of people and businesses worldwide that use Wise today. It draws from where they come from, but also represents the excitement of the world open for them to conquer.”

Today’s announcement also highlighted two new products for the global money firm. The first is the Wise Business Card, which is an extension of the company’s Wise Account. The card is currently available to U.S. customers. The second new product– also for U.S. users– enables users to transfer money to recipients via a link. Instead of requiring the sender to know the recipient’s bank details, the recipient can securely enters their bank credentials after clicking on the link.

Despite today’s progress, Käärmann says the company still has a long road ahead. “People and businesses are still being duped by hidden fees, and losing over £180 billion each year to their banks,” he explained. “This is money they could have otherwise used to pay bills, expand their businesses or even save for a rainy day. We don’t accept it and we’re committed to solving this for everyone, everywhere.”

Wise also celebrated a new milestone in today’s announcement. The company has reached 16 million customers since launching in 2011. Wise’s technology enables people and businesses to hold funds in more than 50 currencies, as well as move money between countries and spend money across international borders. The company went public in mid-2021 and now trades on the London Stock Exchange under the ticker WISE with a current market capitalization of $5.94 billion.

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Klarna Reports Loss But Plans to Return to Profitability by Summer

Klarna Reports Loss But Plans to Return to Profitability by Summer
By Julie Muhn (@julieschicktanz) Posted on
Categories: Alumni News, Daily news, Klarna
  • Klarna reported a $1 billion operating loss in 2022, up from a $680 million operating loss in 2021.
  • Despite the loss, Klarna plans to return to profitability by this summer.
  • Klarna last reported a full year profitability in 2018.

Consumer payment services company Klarna is inching toward profitability, but is still in the red.

The Swedish company released its operating figures this week, reporting an operating loss of $1 billion for 2022 (10.5 billion crowns). The negative side of the news is that Klarna’s operating loss increased– the company reported a loss of $680 million in 2021. But the positive spin is that Klarna plans to return to profitability by summer.

Last week, the buy now, pay later (BNPL) player reported it has seen a large amount of growth in its U.S. market. The region generated a 71% year-over-year increase in gross merchandise volume, while improving credit loss rates by 37%. As of December 2022, the U.S– with its 34 million consumers– has become Klarna’s largest market by revenue.

Klarna, which last posted a full-year profit in 2018, may be able to reach its 2023 profitability goal. The company has seen increased growth in the U.S. and the U.K. “The U.S. and the U.K. [are] growing at a very high pace, pushing up the average growth number for the whole company,” said company Chief Executive Sebastian Siemiatkowski in a statement to Reuters. Additionally, the company restructured in 2022. Klarna let go of 10% of its staff in May of last year in an effort to rein in costs.

With 150 million customers across the globe, Klarna is one of the pioneers in the BNPL arena and currently offers its BNPL payment tools in 45 markets. More than 400,000 retailers, including H&M, Macy’s, and IKEA, offer Klarna within their checkout flow. The company has raised $4.5 billion since it was founded in 2005.

Photo by Mac Mullins

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Western Union Taps Beforepay for Send Now, Pay Later

Western Union Taps Beforepay for Send Now, Pay Later
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news, Western Union
Western Union tapped Beforepay to enable clients in Australia to pay for money transfers in installments after the transfer has been sent.
  • Western Union and Beforepay announced a partnership that will enable Australians to pay for money transfers in installments after the money has been sent.
  • Called Send Now, Pay Later, the tool enables users to borrow around $1,400 (AUD $2,000) and repay in installments over a short period of time.
  • 44% of Australia’s consumers said they would like an option to Send Now, Pay Later.

Global money transfer company Western Union is teaming up with payment innovator Beforepay to offer its Australia-based customers a short-term loan option. Dubbed Send Now, Pay Later, the tool leverages Beforepay’s wage-advance product to enable users to borrow up to around $1,400 (AUD $2,000) via Western Union’s digital channels.

Registration for the new service takes “minutes” and users can repay the amount in multiple installments. Western Union is hoping the new capability will enable Australia users to increase the amount of their money transfers. The company reports that 44% of Australia’s consumers said they would like an option to Send Now, Pay Later.

“We are committed to supporting our customers and their communities by offering financial services that are accessible, ethical, and reliable,” said Western Union Regional Vice President of Australia, New Zealand, and the Pacific Islands Gregory Laurent. “Western Union’s mission is to make financial services accessible to people everywhere. Our collaboration with Beforepay is another step towards achieving this mission – giving customers the opportunity to access additional funds as they send money to families and communities. We are excited about the positive impact it can have for consumers, as they proactively look for convenient options to meet their financial needs.”

Western Union was founded in 1851 and is one of the oldest cross-border money transfer pioneers.  The company enables users to send international money transfers in more than 130 currencies to over 200 countries and territories. Last August, Western Union expanded its partnership with Visa to bring Visa Direct to its U.S. clients.

With 750,000 registered users, Beforepay offers a wage advance product that extends small dollar loans over a short period of time. The company charges a 5% fee for its flagship product, but does not charge interest, late fees, or penalty fees. The average Beforepay advance totals $275 (AUD $400), and is repaid in an average of three to four weeks.

“We’re excited to collaborate with Western Union to support their customers with access to safe, affordable short-term lending,” said Beforepay CEO Jamie Twiss. “Beforepay and Western Union share a vision of providing inclusive financial services to aspiring consumers around the world.”

Photo credit: Western Union

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Pinwheel CEO Kurt Lin on the Impact of the CFPB on Open Finance

Pinwheel CEO Kurt Lin on the Impact of the CFPB on Open Finance
By Julie Muhn (@julieschicktanz) Posted on
Categories: Speaker series
CFPB Open Finance

The U.S. is still in the early stages of implementing open banking, but the conversation is well underway. Kurt Lin, CEO and co-founder of Pinwheel, is an industry expert who has spent his career building infrastructure to enable innovators to build the future of the financial system. In a recent interview, he discussed how the role of the Consumer Financial Protection Bureau (CFPB) has evolved and how recent regulations may bring open banking to the U.S.

How has the role of the CFPB evolved and how will these changes impact consumers?

Kurt Lin: As the fintech space continues to evolve, so does the CFPB. Amid the industry’s boom in recent years, the CFPB has taken the stage as the primary regulator of the sector, supervising and creating regulation at pace with innovation. The CFPB remains dialed into consumer abuses and works to uproot long-accepted but malignant practices such as overdraft fees and depositor fees, along with creating new regulations for emerging technologies. 

Much as we are working to create a fairer financial system at Pinwheel, the CFPB is working to do the same, as is further signaled by recent remarks given by Director Chopra. The latest guidelines indicate that the CFPB is pushing for a world where consumers have more control over their data, leading to increased agency and choice over their primary financial institutions. 

What major regulatory changes are coming that will impact banks and fintechs?

Lin: The CFPB is further codifying Section 1033 of the Dodd-Frank Act to promote open finance. A few examples of initiatives we can expect to see this year: 

Increasing consumers’ ownership over their financial data. Income and employment data is arguably the most important part of someone’s financial life, but the amount of regulation around portability, security, and ownership, doesn’t match up to the significance of this type of information. Under new regulation, we expect things like Direct Deposit Switching (DDS) to become the norm. DDS is at the core of open banking. Income starts at the direct deposit, and having more control over that information and the flow of funds is critical for consumers to remove the immense friction that prevents them from quickly setting up or moving their direct deposits. 

Subsequently, as consumers will have more control over their data, we expect an improvement in how we evaluate creditworthiness and underwrite loans. As it stands, income still isn’t a key factor in a traditional credit score. However, a recent study we just conducted found that over 80% of consumers are comfortable sharing their income and payroll data. That’s a pretty clear signal that the general population is aware that it will be advantageous for them to control and share this information to access better financial products. 

After last year’s FTX scandal, it is very apparent that crypto regulations are coming. What do you envision new crypto regulations will look like? 

Lin: Crypto is not my main domain, however, I have a few thoughts:

There’s a lot of talk about things like regulations to require crypto exchanges to have proof of reserves, etc. to create more transparency and trust in the ecosystem.  

While it’s productive to see this dialogue, there is still a lot of work to be done around establishing clear guidance. For example, what are the right standards, how should this be audited, how do you get visibility into what the true liabilities are, etc.  

I don’t expect clear or immediate action, but I expect increased scrutiny of the ecosystem, particularly around centralized exchanges. This increased scrutiny will also include market participants taking an even more active role in building new tools to better monitor behavior on-chain and using those tools to inform future regulations.  

Are there any areas in fintech and/or banking that you see lacking regulation or oversight?

Lin: Speaking broadly about this topic as a whole, it can be extremely slow to enact new policies such as these. In the meantime, we’re excited about helping to cultivate an open banking-like structure by furthering our partnerships with payroll providers. This is something we’re hyper-focused on this year, which will help more broadly unlock consumer-permissioned income data. This has two benefits: it will give consumers more control over their financial info and enable banks and fintechs to use this data to build more robust offerings.

Photo by Leyre Labarga on Unsplash

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