“Our innovative Paperless Branch Banking solution works on mobiles, tablets and PCs and aims to revolutionize the way branch banking is conducted. This solution ensures that the branch is able to process customers faster and with minimum errors thus ensuring higher employee productivity and customer satisfaction – at the same time increasing the customer engagement and obviating the need for paper trail in the branch.”
Author: Julie Muhn (@julieschicktanz)
This post is part of our live coverage of FinovateAsia 2013.
Next, CustomerXPs debuted its Paperless Branch Banking solution:
Presenting Rivi Varghese (CEO) and Balaji Suryanarayana (COO)
Product Launch: November 2013
Metrics: CustomerXPs is a 7 year old enterprise software products company. A Gartner Cool Vendor for 2012 and winner of the Red Herring Asia 100 award. We have about 90 million end customers through our customer banks.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms licensing
TIBCO Launches Solution That Gives Context to Payments
This post is part of our live coverage of FinovateAsia 2013.
Next, TIBCO debuted its solution that helps banks and merchants unlock unstructured and big data:
“In this age of digital privacy there is an increased need to share temporary “in the moment” payment context. Ad-hoc digital encounters are the next forefront of a massive volume of micro transactions. Imagine a customer making a payment at a restaurant once the waiter “flicks over” the menu context to the customer, without the customer ever having to reveal any long-term impacting sensitive financial information. Once the “payment context” is over, no digital “remnants” remain. A total freedom of contextual interactions, not just payments, opens up a variety of digital services avenues for banks, their merchants, and customers.
The massive volume of data transactions enables new analytical insight to both merchants and the banks, giving banks and merchants new perspectives into consumer behaviour through unstructured and big data.”
Presenting San Zaw (Director, Solutions Consultants, S.E. Asia) and
Phil Scanlon (Director, Client Solutions, Asia)
Product Launch: November 2013
Metrics: 2011 review: $920M, 70+ worldwide offices, offices in 25+ countries, 3,000+ employees, 4,000+ customers, 200+ partners
Product distribution strategy: Direct to Business (B2B), through financial institutions, and through other fintech companies and platforms
Luminous Debuts its Virtual Safety Deposit Box, Data Vault
This post is part of our live coverage of FinovateAsia 2013.
Then, Luminous debuted how its Data Vault can increase page visits from customers:
“DataVault is an electronic safety deposit box that allows banking customers to upload, sort and store personal and business documents in one secure place. Now customers can bank online with important documents just a click away.”
Presenting Andrew Teversham (CTO) and
Warren Bond (CEO)
Product Launch: 2013
Product distribution strategy: Through financial institutions
Intuition Intelligence Launches Smart Offers Solution
This post is part of our live coverage of FinovateAsia 2013.
Then, Intuition Intelligence launched its Smart Offers solution:
“The Smart Offers solution sources a huge volume of offers from the open coupons and deals networks. Merchants can upload offers via a merchant portal in the back end. There is also a bank manager portal that enables financial institutions to view, select, and approve offers they want delivered to their customers. Plus, banks and merchants will get offer analytics.
On top of that, Smart Offers’ iCube Super Relevancy engine learns user intent in click time and delivers super relevant offers at the right moment via digital channels without spam and friction. Thus, banks experience higher conversion on a scale never seen before, resulting in dramatic increase in revenue.
Smart Offers solution can be easily integrated to existing infrastructure, can be hosted on-premise or by software-as-a-service model.”
Presenting Arif Ansari (CEO) and Yusuf Ansari (COO)
Product Launch: November 2013
Metrics: 20 employees in California & India
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms, and licensed
KlickEx Launches Crypto-Currency 2.0: A New Global Asset-Backed Currency
This post is part of our live coverage of FinovateAsia 2013.
In the final demo before lunch, KlickEx debuted its crypto-currency for central banks:
“After extensive testing in the Pacific, KlickEx is pleased to announce the development of a new asset-backed and algorithmic crypto-currency for institutional and retail use. A stable, international, risk-free asset is a key foundation for efficient financial markets, and KlickEx’s award-winning interbank payment network has an exemplary track record in stability, and efficiency. Having eradicated the significant systematic deficiencies of Bitcoin, then bridged the portfolio limitations of the IMF’s SDR, the new base asset is a proactive response to recent negative public sentiment towards banking in general, and recent global events including the GFC, Euro-Crisis, BASEL II, III, and fiscal & political instability in Prime currencies.KlickEx believes in efficient, effective, and accessible financial markets. Our products enhance transparency, stability, inclusion, and systematic velocity by eliminating counter-party risks from central bank balance sheets, informal remittance networks, and mitigating cash inefficiencies for commercial banks, mobile operators and regulators. KlickEx has taken the best, and made it better.”
Presenting Robert Bell (Manager of Operations) and Brett Waterson (CTO)
Product Launch: November 2013
Product distribution strategy: Distribution begins with use-case pilots, followed by structured phase-in programs with Central Banks and local (sovereign) government entities, then Commercial and Clearing Banks. Finally, KlickEx engages Mobile Telcos and then directly to retail users. The process usually takes 6-60 weeks to go through, depending on the country.
Backbase Debuts Social Media Capabilities of Bank 2.0 Portal
This post is part of our live coverage of FinovateAsia 2013.
Next, Backbase launched the social media capabilities of its Bank 2.0 Portal:
“We are launching the all-new social media capabilities of our Backbase Bank 2.0 Portal. With the new social media features, it is possible to integrate directly with social networks such as Facebook, bring deeply integrated social capabilities to the bank’s secure internet banking platform and push the bank’s internet banking platform as an app to Facebook.The new key features include Social Login, the ability to use social information to target users within the internet banking platform, or to retarget across platforms, the power to employ Friends’ information and behavior to promote special offers (10 of your friends also have this credit card, apply now!), and the functionality to create and manage Facebook apps directly from the Backbase Portal Manager.”
Product Launch: October 2013
Metrics: Privately funded, 150+ employees, offices in New York, Amsterdam, London, and Singapore
Product distribution strategy: Through financial institutions & licensed
Tootpay’s mPod Mobile Payment Solution Helps Remove Barriers to Mobile Banking
This post is part of our live coverage of FinovateAsia 2013.
Making their way to the stage next is the team from Tootpay with their mPod Mobile Payment Solution.
“Tootpay’s solution is based on an overlay chip for the customer’s mobile phone. The overlay chip is a stick-on solution that fits onto any standard SIM card of a GSM handset. A menu-based interface is deployed for simplicity and ease of use. It’s not internet or telco dependent and deploys with multiple authentication methods and end-to-end encryption to provide a high level of security for its mobile transactions. As such, barriers to mobile banking such as mobile phone handset incompatibility, dependency on telco service providers, non-existent mobile internet network coverage, fraud, and more are minimized.”
Presenting Balvinder Singh (MD) and Kok Hoong Choo (Application Development Director)
Product Launch: January 2011
Metrics: More than 500,000 mobile users of banks in Indonesia, Malaysia & Thailand are utilizing Tootpay’s mobile payment solution.
Product distribution strategy: Through financial institutions and through other fintech companies and platforms
IND Group Debuts Essence Mobile Banking
This post is part of our live coverage of FinovateAsia 2013.
Next, IND Group launched Essence mobile banking:
“How they describe their product/innovation: To adapt to younger generations’ requirements, IND Group delivers a best-in-class banking app with an innovative drive. With IND’s next generation mobile banking, Essence, all services are only a few taps away – anytime, anywhere. Mobile banking has never been so comfortable and easy, yet secure.The application offers more than just transactional banking: based on customers’ life situations banks are able to deliver personal, targeted offers, turn data into relevant, visualized information, and provide a user experience like never before, turning mobile banking into their primary engagement and sales channel.”
Presenting József Nyíri (Chief Innovator & Founder), Tamás Grünzweig (Head of Innovation) and Viktor Bálint (Head of Marketing & Communications)
Product Launch: November 2013
Metrics: €12M in revenue, 8 offices, 225 employees, 40 retail banks & financial institutions as clients
Product distribution strategy: Direct to business (B2B), through financial institutions, through other fintech companies and platforms, and licensed
Arkalogic Debuts Moneta, a Seamless Payment System for Bank and Telco Customers
This post is part of our live coverage of FinovateAsia 2013.
Then, Arkalogic debuted Moneta, its latest payment system:
“For Arkalogic Transaksi, a mobile financial solution must be cost efficient for institutions. It must also be amusing and help consumers as opposed to confusing and taxing them. Advanced yet simple technology combined with great design of customer experience and meticulous customer care are the key ingredients to Arkalogic Transaksi’s latest solution, Moneta.Moneta’s dream essentially is to create a mass and “seamless” payment system for bank and telco customers in the form of combined mobile wallet, e-money, mobile payment, and mobile commerce, in Indonesia and globally.With one registration and with one platform that is easy for partners to integrate into their existing system and for end consumers to ‘plug and play,’ Moneta believes that transactions and life should be simple and secure. Always.”
Presenting Aryo Karbhawono (CEO), John Chard (Chief Strategy Officer), and Kemal Idris (Chief Product & Commercial Officer)
Product Launch: October 2013
Metrics: $10M funds raised to date, 15-20 employees
Product distribution strategy: Direct to Consumer (B2C), Direct to Business (B2B) & through financial institutions
Smart Engine’s Card-Linked Loyalty Platform Creates Personalized, Targeted Marketing
This post is part of our live coverage of FinovateAsia 2013.
Next, Smart Engine demonstrated how its card-linked loyalty platform can benefit banks, merchants, and the end customer:
“1. Purchase history of bank payment transactions are analyzed and individual shopping behavior profiles developed2. Profiles are enriched with online shopping personalization results3. The Smart Engine provides answers to three critical questions: Who? Where? Which delivery channel (online banking, Web, smartphones, email or SMS supported) – which allow retailers to communicate tailored offers to those bank customers with the highest purchase probability4. Relevant bank customers receive attractive personalized offers. Card payments result in automated cash back to cardholders’ accounts5. Location services and event-driven notifications optimize personalization experience6. Retailers measure return and conversion rates7. Banks optimize income from cards by extending card usage”
Presenting Christian Bacher (Managing Partner) and Anna Bacher (Director, Sales & Business Development)
Product Launch: Q2, 2011
Metrics: Money raised to date: $8M USD, annual revenues: $950,000 USD, number of employees: 35, shareholder structure: 60% – two private venture capital funds, 40% – management
Product distribution strategy: Direct to Consumer (B2C), Direct to Business (B2B), and through financial institutions
HQ: Europe HQ: Vienna, Austria; Asia HQ: Hong Kong, China
Founded: December 2010
Website: smartengine.at
Twitter: @SmartengineNws
BehavioSec Showcases Technology that Removes the Burden of Security from the End User
This post is part of our live coverage of FinovateAsia 2013.
Second up in this session, BehavioSec demonstrated how it removes the burden of security from the end user:
“User-friendly adaptive user authentication via risk based authentication, or behavioral biometrics, and the reality of legacy systems at our current customers.BehavioSec extended its award-winning BehavioWeb and BehavioMobile solutions to offer policy-based behavior authentication actions.This allows the web fraud detection system to define cause and effect authentication, removing the burden of troublesome security from the end user.”
Presenting Neil Costigan (CEO)
Product Launch: April 2012
Metrics: 1.5M€, 12 employees, university spin out
Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms & licensed
Advanced Merchant Payments Debuts Its Small Business Lending Solution
This post is part of our live coverage of FinovateAsia 2013.
Next, Advanced Merchant Payments (AMP) launched its online lending solution that helps banks provide a short-term lending product to their small business customers:
“AMP’s small business lending solution offers an efficient and scalable managed solution by which banks can readily originate and manage a broad portfolio of small business loans. AMP solves the problem wherein banks find short-term, unsecured, lending to their small business account-holders costly and inefficient.AMP’s platform utilizes existing communication methods (including commonly accepted file formats) to bridge the divide between the Retail Banking and Business Banking activities of a bank – without the costs and difficulties inherent in formal bank system integration. AMP can manage all or some stages of the loan process: from Qualification to Verification, Credit Scoring, Approval, Disbursement, Daily Repayment & Risk Monitoring, through to Completion.”
Presenting Thomas DeLuca (MD) and James Lloyd (Director of Product Management)
Product Launch: November 2013
Metrics: More than $25M USD in loans to small businesses in Hong Kong, Singapore, and the Philippines – representing approximately 90,000 loan days and 60,000 repayment events.
Product distribution strategy: Through financial institutions
HQ: Hong Kong
Founded: April 2009
Website: advanced-pay.com