Author: David Penn

3 Ways Fintechs are Helping Financial Institutions Fight Fraud

3 Ways Fintechs are Helping Financial Institutions Fight Fraud
By David Penn Posted on
Categories: Alkami Technology, Alumni News, Daily news, Experian, List series, Socure

The battle against fraud is a never-ending one. And recent fintech news headlines have helped remind us all of how broad the frontlines are. From the challenge of AI-powered deepfakes to the sad fact that many of our own bad habits continue to keep fraudsters in business, fintechs are busy developing solutions to help us get and stay at least one step ahead of the bad guys. Here are a trio of stories highlighting the latest efforts by fintechs to combat financial crime.

Digital identity verification innovator Socure has unveiled its Selfie Reverification solution. The new capability provides a way to validate return consumers online in less than two seconds with just a selfie. The technology matches incoming selfies with previously verified ID headshots, and features a true match rate of 99.9%. Built on the company’s Document Verification (DocV) solution, Selfie Reverification also detects signs of deepfaking, and readily identifies age discrepancies between the photo and the credential.

“Identity verification isn’t a one-time event. As consumers interact with an online service over time, their risk profile can change. That’s why it’s important to determine you are still who you say you are, without going through the full verification process again,” explained Socure Chief Product and Analytics Officer Pablo Abreu.

Selfie Reverification prompts the user to take a selfie, and sends real-time feedback on positioning, angle, and lighting. Once taken, the selfie undergoes a Level 2 NIST PAD compliant liveness check to prevent spoofing, as well as Socure’s injection attack detection process which makes sure that a fraudster has not injected a false or altered credential into the session. Lastly, the selfie is compared against a set of hundreds of thousands of curated deepfake samples created by more than 20 different AI generators.

The technology leverages biometric analytics to evaluate more than 80 facial features, from eye distance and nose width to jawline contours and emotional expression, to create a facial map and ensure an accurate match. Use cases for Selfie Reverification include preventing account takeover, securing high-risk transactions, streamlining account recovery and re-verification/re-validation, and more.

Founded in 2012 and headquartered in Incline Village, Nevada, Socure most recently demoed its technology on the Finovate stage at FinovateFall 2017. Today, the company has more than 2,500 customers, including four of the top five banks, the top credit bureau, and 400+ fintechs. Businesses ranging from Capital One and SoFi to DraftKings and the State of California rely on Socure’s technology for accurate identity verification and fraud prevention. Johnny Ayers is Socure’s founder and CEO.

Digital banking solution provider Alkami has added credential stuffing protection to the challenge-response authentication process for its digital banking platform. The new functionality automatically checks for human behavior in the background, but does not require visual puzzles or any additional time spent by the user.

“This enhancement in Alkami’s platform has given us the ability to provide an additional layer of security for our account holders,” Quontic Bank SVP of Digital Banking Grace Pace said. “The secure and seamless login experience has contributed to reducing potential fraudulent activities, offering our customers greater peace of mind without added complexity.”

Credential stuffing refers to a type of cyberattack in which a hacker uses credentials obtained through data breaches or purchased from the dark web in order to attempt to access another service. A typical case of credential stuffing, for example, could involve a hacker using the credentials from a breach at a retail store to attempt to log into a bank’s website.

Credential stuffing is a common attack in part because it takes advantage of the tendency of individuals to reuse usernames and passwords. But its commonality takes nothing away from the damage these attacks do. One estimate determined that credential stuffing costs businesses $6 million a year on average, to say nothing of the negative reputational impact that often accompanies it.

The addition of credential stuffing protection is the latest example of Alkami’s layered approach to fraud detection and prevention in digital banking. “Alkami continues to evolve its platform as the security threats change for our customers, and we’re proud to integrate credential stuffing as part of our standard solution for everyone,” Alkami Director of Product Management Brad Cranford said. “Our goal is to help our customers manage security while providing the best experiences for their account holders.”

Headquartered in Plano, Texas, Alkami made its Finovate debut in 2009 as “IThryv.” Alex Shootman is CEO.

Data and technology company Experian is adding behavioral analytics to its fraud detection capabilities courtesy of a newly announced acquisition of NeuroID.

More specifically, Experian is looking to bolster its defenses against AI-generated fraud threats. With their ability to apply fraud detection strategies to key vulnerabilities such as origination and account management, insights from behavioral analytics can help mitigate fraud in real time and defend users against a range of malevolent actions including identity theft, account takeover, bot attacks, and fraud rings.

“Our acquisition of NeuroID highlights our commitment to provide our clients with world-class data, analytics, and insights to prevent fraud,” said President of Experian’s North American Identity & Fraud business, Robert Boxberger. “Together with NeuroID, we’re excited to build new blended offerings that detect risk but also empower businesses to confidently navigate the online landscape and trust in their transactions.” He added, “In today’s highly competitive and digital-first world, the use of behavioral analytics is now vital for innovating for the future of fighting fraud.”

NeuroID’s solutions are now available via CrossCore on the Experian Ascend Technology platform. The integration will enable platform users to use a single service provider to monitor and analyze real-time digital activity.

“NeuroID unlocks a new view into a user’s riskiness based on behavioral interactions,” NeuroID CEO Jack Alton said. “This view arms companies with a proactive, first line of defense to detect sophisticated fraud rings and bot attacks. By joining forces with Experian, we’re looking forward to helping companies confidently navigate this new era with solutions that enable more secure and frictionless experiences.”

A Finovate alum since 2011, Experian most recently demoed its technology at FinovateFall in New York in 2018. Headquartered in Dublin, Ireland, the company employs more than 22,000 people, including more than 9,000 technologists and product developers, working in 32 countries.

Are you an innovative fintech with new technology that’s ready for prime time? Join us in New York next month for FinovateFall and take advantage of the opportunity to showcase your solution before an audience of 2,000+ decision-makers.

Photo by Patrick Tomasso on Unsplash

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Streamly Fintech Insights: From the Future of Finance to Innovations in Cybersecurity

Streamly Fintech Insights: From the Future of Finance to Innovations in Cybersecurity
By David Penn Posted on
Categories: Streamly

Streamly Fintech Insights offers unique opportunities to hear from some of the most innovative personalities in fintech and financial services.

Streamly’s interviewees range from entrepreneurs and investors who are helping build and fund tomorrow’s fintech solutions today to analysts and regulators whose job it is to ensure that the interests of consumers are heard and the rights of citizens are protected.

This week, we’re sharing six new conversations from Streamly’s Fintech Insights series.

The Future of Finance in the U.K.

Embedded Finance and BaaS

Navigating Legal Fintech Challenges

Securing Fintech: Hacking Smart Devices and the U.K. PSTI Law

Unlocking Hedge Fund Strategies for Retail Investors

Exploring Fintech Innovation and Cybersecurity

Photo by Donald Tong

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Lucinity and Knights Analytics Leverage AI to Enhance Financial Crime Compliance

Lucinity and Knights Analytics Leverage AI to Enhance Financial Crime Compliance
By David Penn Posted on
Categories: Alumni News, Daily news, Lucinity
  • Financial crime compliance platform Lucinity announced a strategic partnership with AI data management company Knights Analytics.
  • The partnership will bring advanced AI-powered data management capabilities to bear to fight financial crime.
  • Lucinity made its Finovate debut at FinovateSpring 2023 in San Francisco.

Lucinity has forged a strategic partnership with Knights Analytics, bringing advanced AI data management capabilities to its financial crime compliance platform.

The integration will enable Lucinity customers to consolidate, standardize, and reconcile their data within Lucinity’s unified Case Management system. The strategic partnership will also introduce additional ways to deploy Generative AI capabilities, including entity resolution, network analysis, and automated data extraction from documents. Users can also engage with their data via Lucinity’s AI copilot Luci, which offers actionable insights that are both intuitive and fully explainable.

“We are thrilled to simplify the ability to integrate more data within Lucinity’s platform,” Knights Analytics CEO Alex Ridden said. “Combining our data matching and entity resolution solutions with Lucinity ensures financial institutions make the most of their data. Financial institutions these days are sitting on a wealth of information that they don’t utilize effectively.”

Knights Analytics helps companies extract insights from large and siloed datasets. The firm specializes in combining graph analytics and AI, transforming structured and unstructured data into a high-quality, unified data layer. Leveraging innovations in data linkage and entity resolution technologies, Knights Analytics enables businesses to build a solid data foundation from which they can accelerate business processes and derive actionable insights.

“Partnering with Knights Analytics will take the Luci AI copilot to the next level by enhancing data accuracy, reducing manual analysis, and increasing the reliability of financial crime investigations through advanced data linkage and profile analysis,” Lucinity CEO Guðmundur Kristjánsson said. “This integration will unlock new use cases like on-demand entity resolution, enabling AI-driven automations and insights to streamline case investigations.”

Lucinity made its Finovate debut last year at FinovateSpring 2023. At the conference, the Reykjavik, Iceland-based company demonstrated its AI-powered copilot, Luci. Luci can conduct internet searches, background checks, fraud detection, sanctions screening, and more. This ability to manage and streamline tedious and time-consuming tasks enables compliance professionals to focus their decision-making on more complex issues.

Lucinity was founded in 2018. The company has raised more than $25 million in funding, according to Crunchbase. Keen Venture Partners and Experian are among the firm’s investors. Last month, Lucinity won the 2024 ICA Award for Innovation in Financial Crime Prevention for its Luci copilot. The company has also received accolades in recent months from Chartis Research and Microsoft, which named Lucinity one of its partners of the year for both its technological innovation and its commitment to “significant social impact and growth.”

Read our profile of Lucinity from earlier this year.

Photo by Vlada Karpovich

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Wealth Management and the Fight over Fees, Annuities, and Fiduciary Responsibility

Wealth Management and the Fight over Fees, Annuities, and Fiduciary Responsibility
By David Penn Posted on
Categories: David's column

Should more financial advisers be treated as fiduciaries? Even for one-time financial recommendations like a 401(k) rollover?

The Washington Post recently published an article looking at the battle over the needs of recent retirees on one side and what critics have called “lucrative broker commissions” on the other. At issue is an effort by the Biden administration to force brokers to act as fiduciaries, which means that they must place client needs above all else, including their own paychecks. The administration is especially concerned about what happens when millions of Americans retire or roll over their retirement savings in favor of tax-advantaged accounts such as IRAs. This is a huge market; the federal government estimates that these transactions are valued at more than $770 billion in 2022.

In many, if not most instances, these transfers from 401(k)s and similar products into IRAs is unremarkable. But the administration is looking closely at some transfers, in which investors’ retirement money is invested in instruments such as annuities. Annuity products, in which retirees give funds to an insurance company that provides them with a fixed, annual payout, not only often have costly restrictions – such as big penalties for early withdrawals and caps on returns – but also can be more lucrative products for insurance agents to sell compared to other investments. This – from the Biden administration’s perspective, and that of some consumer advocates – creates a conflict of interest that can lead to savers being steered toward investments that are not optimal for them.

As such, Biden’s Department of Labor extended fiduciary duties under the Employee Retirement Income Security Act to cover one-time recommendations issued to retirement investors. This puts a number of activities traditionally not covered by the fiduciary rule, including those rollovers noted above, under the rule. The policy was finalized in April and was set to take effect next month.

For their part, critics of the administration’s policy see the attempt to change regulations as a “costly, illegal federal mandate.” In an unsigned statement (ahem!) one of the organizations that sued to stop the Biden’s administration, the American Council of Life Insurers, warned that new fiduciary requirements could “deprive millions of consumers of access to much needed retirement financial guidance and protected lifetime income products.”

So far, the courts – and Congress – have agreed with the critics. Congress made initial moves toward invalidating the new rules in July, with a congressional committee passing a resolution to overturn the rule. Additionally, two federal judges have separately blocked the Biden administration from implementing the rule in September. And industry groups, sensing a major change to their business model, have geared up to persuade politicians that an expansion of the fiduciary rule “would be potentially devastating for the insurance industry,” according to one such group, the Federation of Americans for Consumer Choice.

Indeed, impact would be felt. Morningstar reported that investors in annuities could save more than $32 billion over the next ten years – with insurance agents enduring major restrictions in their commissions.

Could an extension of fiduciary responsibility become as significant a campaign topic as the debate over taxing tips? It’s hard to say. But I’ll be on the lookout to see whether or not the Trump or Harris campaigns decide there’s advantage to be had by backing fewer regulations – or retiree rights – when it comes to the role of fiduciary responsibility.

Interested in wealthtech? Check out our feature on the six key ways fintechs drive innovation in wealth management. And be sure to read our primer on wealthtech at FinovateFall next month, Client Centricity and the Rise of Alternative Assets.

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Sustainable Fitch Integrates with SESAMm to Enhance its ESG Scores and Ratings Offering

Sustainable Fitch Integrates with SESAMm to Enhance its ESG Scores and Ratings Offering
By David Penn Posted on
Categories: Alumni News, Daily news, SESAMm
  • Sustainable Fitch will integrate AI-powered text analysis from SESAMm into its ESG Scores and Ratings solution.
  • The integration will help Sustainable Fitch offer a more comprehensive ESG insights to asset owners and asset managers.
  • SESAMm won Best of Show in its Finovate debut at FinovateEurope 2022 in London.

ESG data and analysis provider Sustainable Fitch will integrate AI-powered text analysis from SESAMm into its ESG Scores and Ratings solution. The integration will enable Sustainable Fitch to provide more comprehensive ESG insights to its asset owner and manager clientele.

The addition of SESAMm’s analysis will improve decision-making and help guide investment and due diligence. The partnership will also help provide broader data coverage for both public and private market data analysis.

“Working with SESAMm’s technology allows us to leverage their advanced solutions to enhance our ESG Scores and Ratings offering,” Sustainable Fitch Global Head of ESG Analytics Gianluca Spinetti said. “By integrating SESAMm’s extensive data coverage, we can offer our clients more comprehensive ESG insights.”

Headquartered in New York, Sustainable Fitch is a research firm that provides data, tools, analysis, and insights for the fixed-income market. The company provides ESG ratings, Second Party Opinions, thought leadership, and more to help individuals and institutions make informed decisions when it comes to ESG impact.

Launched in 2022, Sustainable Fitch has been recognized by Environmental Finance as one of the top five largest global Second Party Opinion providers. This year, the company won “Best Specialist ESG Ratings Provider” at the ESG Investing Awards and “Best ESG Data Provider/Vendor” at the Inside Market Data Awards & Inside Reference Data Awards.

“We are excited that a recognized leader in ESG analysis is using our insights for their ESG analysis,” SESAMm CEO Sylvain Forté said. “Our AI-powered text analysis will provide deeper insights and broader coverage, helping Sustainable Fitch to deliver high-quality ESG data and ratings.”

SESAMm won Best of Show in its Finovate debut at FinovateEurope in London in 2022. The company most recently demoed its technology at FinovateFall 2023, where the French AI firm showed an integration of ChatReveal, its proprietary generative AI solution. Bringing advanced chatbot technology to the SESAMm platform, ChatReveal examines more than 23 billion articles on five million public and private companies. The technology identifies if the company is the subject of ESG controversies or issues to help private equity firms and financial institutions better understand the potential risk of companies in their portfolios.

Last month, SESAMm unveiled its ESG Controversy Risk Exposure Heatmap. The solution delivers an overview of environmental, social, and governance risks to provide an easy way to visualize and assess a company’s reputational profile. This enables users to focus on particular areas of concern and prioritize next steps.

Headquartered in Paris, France, SESAMm was founded in 2014. The company has raised more than €50 million in funding and includes Elaia, Opera Tech Ventures, The Carlyle Group, and NewAlpha Asset Management VC among its investors.

Photo by Chris F

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Finovate Global Philippines: Mynt’s Millions and Opening the Door for More Digital Banks

Finovate Global Philippines: Mynt’s Millions and Opening the Door for More Digital Banks
By David Penn Posted on
Categories: Finovate Global, Temenos

This week’s edition of Finovate Global highlights recent fintech news from the Philippines.

Philippine mobile payments company Mynt, the firm behind super app GCash, has secured an investment of $393 million courtesy of an investment from Mitsubishi UFJ (MUFG). The funding comes at virtually the same time as the company reported another $393 million investment, this one from Philippines-based conglomerate Ayala Corporation.

“We are thrilled to welcome MUFG as a new strategic partner,” said Mynt President and CEO Martha Sazon. “With their global expertise and reach within the financial inclusion space, they will be instrumental in further expanding GCash’s social impact, especially to the underserved. Alongside this, Ayala’s unmatched commitment to Philippine economic growth and development, and its expertise in multiple industries will accelerate GCash’s mission.”

The investments give the Filipino firm a valuation of $5 billion, and gives MUFG an 8% stake in the company. Ayala’s share climbs to approximately 13%.

A subsidiary of Globe Telecom, Mynt’s GCash is used by more than 90 million individuals to buy prepaid airtime, pay bills, send and receive funds, transact with merchants, and access savings, credit, insurance, and investment products.

“GCash is an indispensable infrastructure for everyday life of Filipinos and we are delighted to join Mynt as a strategic investor to support the growth of the company,” MUFG Senior Managing Corporate Executive, Head of Global Commercial Banking Business Group Yasushi Itagaki said. “With our investment, we are excited to expand our contribution to the ongoing development of the Philippines’ digital economy and financial inclusion.”

MUFG’s investment comes at a time when the banking group has been funding a range of regional fintechs that are helping bring financial services to the underbanked. Among these fintechs are Ascend Money, a super app based in Thailand, as well as Grab of Singapore and Akulaku of Indonesia.

Earlier this year, Globe Telecom suggested that the super app may launch as a public company in the Philippines next year. This week, Bloomberg reported that the company may pursue a Philippine digital banking license, as well.

Mynt’s GCash is a big deal in the Philippines when it comes to mobile fintech apps. But how big are mobile fintech apps in the Philippines? A new report from UnaFinancial noted that among Southeast Asian nations mobile fintech app adoption has been strong overall, but nowhere more so than in the Philippines where mobile fintech app penetration reached 63% by May of this year. Malaysia was second at 55%. Interestingly, fintech powerhouse Singapore registered 45%, tied with Thailand and behind Indonesia’s 49%. Vietnam showed 32% mobile fintech app penetration.

Why such a strong performance for mobile fintech apps in the Philippines? The UnaFinancial analysts cited a handful of factors including the large number of unbanked Filipinos; regulatory support for developing digital financial technologies; a sizable, tech-savvy youth population; and growing rates of Internet adoption. Digital wallets and payment apps remain the most popular mobile fintech apps, with mobile banking apps making a strong second place showing. One area of particular growth is lending apps, which increased their share of mobile fintech apps from 1% to 5% between 2019 and 2024.

The report noted that the Philippines is likely to remain the regional leader in mobile fintech app adoption. But recent growth in Indonesia’s fintech sector has UnaFinancial predicting that Indonesia could take the second spot from Malaysia by the end of 2030.

The Bangko Sentral ng Pilipinas (BSP), the central bank of the Philippines, will lift its moratorium on the granting of new digital banking licenses starting on the first of January 2025.

The move will allow as many as ten digital banks to operate in the Philippines. Currently, six digital banks have been licensed to operate in the country since the introduction of the Digital Banking Framework in 2020. This week’s announcement will allow as many as ten digital banks, opening the door for the granting of an additional four licenses. Both new applicants as well as existing banks are eligible to apply, though the BSP noted that the licensing process will be “stringent.”

Additionally, the BSP made clear in a statement that it is looking for innovation rather than more of the same. “Applicants must bring something new to the table,” said bank governor Eli M Remolona, Jr. “We want to see unique product and service offerings that are different from that offered by the existing market players.”

BSP’s announcement contrasts with a recent decision by the Hong Kong Monetary Authority, which has suspended its issuance of new digital banking licenses.

Here is our look at fintech innovation around the world.

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

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Wealthtech at FinovateFall: Client Centricity and the Rise of Alternative Assets

Wealthtech at FinovateFall: Client Centricity and the Rise of Alternative Assets
By David Penn Posted on
Categories: FinovateFall 2024, Speaker series, Wealthtech

For the first time, Finovate will offer a dedicated wealthtech/wealth management track at FinovateFall. Featuring keynote addresses, power panels, and more, our new wealthtech track will cover topics ranging from the rise of alternative assets to the role of technology and digitization in helping meet the needs of a new generation of investors.

“I’m really excited about the new Wealthtech track we’re offering at FinovateFall this year,” said Greg Palmer, host of Finovate. “So much innovation is taking place on the wealth management side of the fintech industry right now, and there are a lot of opportunities out there. Customer demographics are shifting, new assets are gaining popularity, and new technologies are raising the bar for every industry. It’s a crucial time to be paying attention to the space.”

Over the next few weeks, we’ll share a preview of the wealthtech content we have in store for you this year at FinovateFall. Today, we’re highlighting a pair of Power Panels that will take place on Day Three, September 11, of the conference.

Both of these Power Panels will be moderated by April Rudin, CEO and Founder of The Rudin Group. LinkedIn.

The Rudin Group is a global wealth management/wealthtech marketing consultancy serving banks, wealth management firms, fintechs, and wealthtechs.

The Future of Client Centricity in a Tech-Disrupted Wealth Landscape

Our Power Panel on the Future of Client Centricity will examine ways in which technology has altered the landscape of wealth management. The panel will discuss the impact of the Great Wealth Transfer from Baby Boomers to Millennials and what wealth managers should do to meet a new generation of investors’ growing preference for digital solutions and tools.

Andrea Finan, Head of J.P. Morgan Self-Directed Investing, J.P. Morgan Wealth Management

Finan is responsible for developing strategy, driving scale and profitability, and expanding capabilities to serve the firm’s Self-Directed and broader Wealth Management clients. She has 20 years of experience in financial services and is well-versed in creating high-performing digital products. LinkedIn.

Ali Geramian, Managing Director, Anthemis

Geramian is currently a Partner at Anthemis, where he steers the Anthemis ecosystem and investor relations platform to catalyze mutual value creation, collaboration, and transformative partnership opportunities across the firm’s global portfolio companies and strategic investor base. LinkedIn.

Michelle Julia Ng, Software Engineer, Apple

Ng is a software engineer with Apple. Educated at Stanford University (double majoring in Computer Science/Artificial Intelligence and History), Ng brings experience in the practical application of emerging technologies – including system intelligence, machine learning, and robustness analysis – having worked with Apple’s Vision Pro and Watch products. LinkedIn.

How Will Technology Transform How Alternative Assets are Managed?

This Power Panel will look at the rise of alternative assets through the lens of a shift toward diversification, a search for yield, a demand for uncorrelated returns, and a growing desire among a new generation of investors for investment opportunities that are aligned with their personal values. The Panel will also discuss how enabling technologies – from AI to the blockchain – will influence the way alternative assets are managed.

Bundeep Singh Rangar, CEO of Fineqia

A thought leader in blockchain technologies, Rangar is CEO of Fineqia International. Fineqia is a digital asset business that builds and targets investments in early and growth-stage technology companies. An investor in digital industries, Rangar has raised venture capital from entities such as Rakuten and secured private equity investment from U.S. financial institutions. LinkedIn.

David Teten, Venture Partner at Coolwater Capital

Teten is a Partner with Coolwater Capital. Known as the “Y Combinator for Emerging VCs,” Coolwater offers an accelerator for emerging VC fund managers and invests as a limited partner, into general partnerships and fund management companies. Coolwater also invests directly into startups. He is Chair of PEVCTech, a community of investors in private companies using AI, technology, and analytics to generate alpha. LinkedIn.

Photo by Morgan Housel on Unsplash

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Happy Money Teams Up with Method Financial to Help Consumers Pay Debt

Happy Money Teams Up with Method Financial to Help Consumers Pay Debt
By David Penn Posted on
Categories: Alumni News, Daily news, Method Financial
  • Unsecured loan provider Happy Money announced a strategic partnership with Method Financial.
  • Happy Money will use Method’s financial liability connectivity APIs to help credit union members better manage credit card debt.
  • Headquartered in Austin, Texas, Method made its Finovate debut earlier this year at FinovateSpring in San Francisco.

Happy Money, an unsecured loan provider that works with credit unions, has forged a strategic partnership with Method Financial. The company will leverage Method’s technology – a suite of liability connectivity APIs – to help Happy Money members consolidate and pay off high-interest credit card debt.

“Happy Money is helping consumers across the country access the capital they need to reach their goals in partnership with credit unions and other community-focused lenders,” Method CEO and Co-Founder Jose Bethancourt said. “With the integration of our technology, they are ensuring the process is as seamless, quick, and efficient as possible, creating value for all involved.”

Happy Money offers consumers personal loans with a low interest rate and a single, fixed payment to help them pay off high-interest credit card debt. Integrated into the Happy Money platform, Method’s liability connectivity APIs will facilitate more accurate identification of members’ outstanding credit cards, as well as real-time live balance retrievals and balance transfers. All this takes place without members having to enter account numbers or passwords.

Since the partnership began, Happy Money reports that its members have connected more than 50,000 accounts via Method’s APIs. Moreover, millions of dollars in consumer debt have been consolidated monthly through Method’s connectivity and payment rails. Together, Happy Money and Method have facilitated more than $7 million in balance transfers for Happy Money members.

“At Happy Money, we believe that prioritizing borrowers’ well-being is a winning strategy,” Happy Money Head of Product and Design Nick Pesce said. “Our platform allows consumers to meet their financial goals and enables credit unions to diversify their portfolios and grow.”

Founded in 2009, Happy Money is headquartered in Torrance, California. Since inception, the company has served more than 300,000 members and funded more than $6 billion in loans through partnerships with community-focused lenders. Happy Money has raised more than $337 million in capital, according to Crunchbase. Anthemis and TruStage Ventures are among the firm’s investors.

Method made its Finovate debut earlier this year at FinovateSpring, where the company demoed its connectivity, data, and payments APIs. Method’s technology enables lenders, fintechs, and financial institutions to leverage comprehensive, real-time credit data, evergreen connections, and integrated payment rails to offer customers personalized lending and financial management experiences.

Via a single integration, Method enables access to liabilities held at more than 15,000 financial institutions in the U.S., representing 95% of all outstanding consumer debt. The company has helped 200,000+ users connect more than $22 billion in consumer debt to their preferred financial institution.

Headquartered in Austin, Texas, Method was founded in 2021. The company’s investors include Andreessen Horowitz, Truist Ventures, and Leonis Capital.

Photo by Jeswin Thomas

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unitQ Secures Investment from Zendesk Ventures

unitQ Secures Investment from Zendesk Ventures
By David Penn Posted on
Categories: Alumni News, Daily news, Funding, unitQ
  • Customer analytics platform unitQ secured a strategic investment from Zendesk Ventures.
  • The amount of the investment was undisclosed. unitQ had raised $41 million in funding to date.
  • unitQ made its Finovate debut at FinovateFall 2021 and returned to the Finovate stage a year later for FinovateSpring in San Francisco.

Here’s some funding news that slipped beneath our radar this summer: AI-powered customer analytics platform unitQ has secured an investment from Zendesk Ventures. The amount of the funding was not disclosed, but it turns Zendesk from a unitQ customer into a strategic investor, as well.

“We chose unitQ after evaluating and trying different solutions in the market,” Zendesk VP of Global CX Operations Shawn Slipy said. “The granularity and speed at which unitQ is able to deliver actionable customer insights is above and beyond what others could offer, and we’re grateful for our continued partnership.”

unitQ had raised $41 million in capital ahead of the June investment, according to Crunchbase. The current investment comes amid Zendesk Ventures’ determination to back companies that are leveraging AI to enhance both customer and employee experience. The venture fund will provide unitQ with access to CX and AI experts to help drive innovation and assist the company in recruiting talent, growing unitQ’s customer base, and building its brand.

“We’ve experienced the power of Zendesk’s community first-hand and are excited to explore joint go-to-market efforts with Zendesk’s ecosystem of customers, technology partners, and evangelists,” unitQ CEO and Co-Founder Christian Wiklund said. “Partnering with Zendesk means joining forces with a leader that opens doors to top-tier talent and industry networks. We’ve gained more than just funding – we’re now connected to a community and receive tailored mentorship to help our company’s growth.”

Customer service platform Zendesk leverages AI agents, workflow automation, and human agents to help businesses provide better service to customers and make workplaces more efficient for employees. The company has more than 100,000 customers in 160 countries and territories and 5,450 employees. Zendesk launched its Zendesk Ventures global venture fund in June with a mission to provide emerging companies with capital, CX and AI expertise, as well as strategic partnership opportunities – especially for AI-first companies.

“Every organization is on a path to becoming AI-driven, and we’re eager to form partnerships with companies leading this new era,” Ben Barclay, SVP of Strategy, Corporate Development, & Transformation at Zendesk, said.

unitQ made its Finovate debut at FinovateFall 2021, and returned to the Finovate stage the following year for FinovateSpring in San Francisco. In the time since then, the company has launched a range of new solutions, including its Impact Analysis Tool and its generative AI engine for measuring product quality, unitQ GPT. This spring, unitQ added Product Analytics to its User Feedback Platform to enable institutions to view and analyze real-time user feedback along with behavioral analytics data.

In recent months, the company has also forged partnerships with Chess.com, streaming media platform Plex, and most recently with product analytics platform Amplitude.

Founded in 2018, unitQ is headquartered in Burlingame, California.

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Marqeta Inks Five-Year Exclusive Issuer Processor Partnership with Varo Bank

Marqeta Inks Five-Year Exclusive Issuer Processor Partnership with Varo Bank
By David Penn Posted on
Categories: Alumni News, Daily news, Marqeta
  • Card issuing platform Marqeta has signed a five-year deal with Varo Bank to serve as the financial institution’s issuer processor.
  • The partnership will enable Varo Bank to offer a range of new products including digital wallet tokenization via Apple and Google Wallets for its cardholders.
  • Headquartered in Oakland, California, Marqeta was founded in 2010.

Card issuing platform Marqeta has signed a five-year deal with Varo Bank to serve as the financial institution’s issuer processor. Marqeta’s ability to blend virtual, tokenized, and physical card-issuing technology with faster speed-to-market was among the factors cited by Varo Bank in teaming up with the fintech.

“We sought an issuer partner that complements our unique position as both a technology company and a regulated financial institution,” Varo Bank CEO Colin Walsh explained. “This partnership with Marqeta enables us to offer cutting-edge card issuing technology, giving our customers enhanced ability to view and manage their transactions efficiently. This advancement aligns perfectly with our mission of financial empowerment.”

Widely recognized as one of the first nationally-chartered consumer-based techbanks in the U.S., Varo Bank offers fee-free checking accounts, high-yield savings accounts, secured credit-building credit cards, instant payment solutions, and free ATM access at more than 40,000 locations. Varo Bank’s mobile app enables customers to review and improve their financial health, and now, courtesy of the institution’s partnership with Marqeta, the bank will enable digital wallet tokenization with Apple and Google Wallets for its cardholders.

“Marqeta is proud to announce this deal with Varo Bank, which relies on the latest payments and banking technologies to help Americans who are striving to get ahead,” Marqeta CEO Simon Khalaf said. “Varo’s mission is aligned with ours and we can’t wait to start innovating with the Varo team, enabling their customers to see transactions in real-time thanks to Marqeta’s APIs.”

Marqeta is an alumnus of our developers conference series, FinDEVr. The company presented its technology at our event in Silicon Valley in 2016. In the years since then, the Oakland, California-based fintech has grown into a major, modern card issuing platform operating in 40 countries and processing more than $160 billion in volume in 2022. The company’s partnership news with Varo Bank comes less than a month after Marqeta announced that it had become the first issuer processor in the U.S. that was certified to enable Visa Flexible Credential, a product that provides access to multiple funding sources from a single payment card.

Photo by Kyle Glenn on Unsplash

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Blend Teams Up with Instant Payments-as-a-Service Specialist Astra

Blend Teams Up with Instant Payments-as-a-Service Specialist Astra
By David Penn Posted on
Categories: Alumni News, Alumni profile, Blend, Daily news

Digital banking solutions provider Blend has forged a partnership with instant payments-as-a-service company Astra. The partnership will integrate Astra’s Card to Account payment solution directly within Blend’s Deposit Account application flow. This will enable Blend customers to drive digital engagement beyond the initial application capture, lowering abandonment rates and helping consumers complete applications faster.

“Today consumers expect a frictionless, real-time product experience, and that starts at account opening,” Astra CEO and Co-Founder Gil Akos said. “Financial institutions and fintechs need to deliver a best-in-class onboarding flow to win new customers – instant account funding is the perfect solution, leading to improved activation rates of 30% or better on day one. We’re proud to partner with Blend to offer this experience to their customers.”

Funding by card is an increasingly popular option given the relative inconvenience of other methods, such as ACH transfers. By comparison, funding new accounts via debit cards is a faster and more seamless process (no routing or account numbers to remember). And because cards only enable transactions up to the available balance, card funding also helps avoid potential overdrafts when using ACH transfers, a risk for consumers who may have limited funds or irregular cash flow.

Further advantages include accelerated onboarding, more activated accounts, reduced abandonment, a smoother application experience, and less manual intervention.

Blend noted in a statement that card funding is also one of the more popular ways for consumers to fund new accounts. The company pointed to one of its customers, a major credit union, that reported that 82% of their new deposit accounts were funded using Astra card funding. Another credit union customer of Blend said that 66% of its consumers preferred funding via Astra card compared to other methods. Card funding for Blend Deposit Accounts is now generally available for all customers.

Astra offers a platform for instant payments that enables product teams to embed payments into their solutions. The company’s API facilitates seamless fund transfers between bank accounts and cards, providing a fast, secure, and built-for-scale alternative to traditional fund transfer methods such as ACH.

Astra launched its first, end-to-end instant payment solution with FedNow in the fall of 2023. In December, the company announced a partnership with merchant connectivity platform Knot to enable seamless card switching with instant funding. Founded in 2016, Astra is headquartered in Menlo Park, California.

Blend demoed its technology at FinovateSpring 2016. At the conference, the company demoed its Data-Driven Mortgage solution which leverages high-fidelity data sources to drive down origination costs, maintain digital compliance, and provide a positive user experience for borrowers.

Last month, Blend announced its acquisition of applied AI company nuvu, and expanded its partnership with DataIQ. In May, Blend secured an investment of $150 million from technology-focused private equity firm Haveli Investments.

Headquartered in San Francisco, California, and founded in 2012, Blend is a publicly-traded company on the NYSE. Trading under the ticker BLND, the company has a market capitalization of $678 million. Nima Ghamsari is CEO and Co-Founder.

Photo by KEHN HERMANO

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Yorkshire Building Society Partners with Doshi to Educate for First-Time Homeowners

Yorkshire Building Society Partners with Doshi to Educate for First-Time Homeowners
By David Penn Posted on
Categories: Alumni News, Daily news, Doshi App
  • In partnership with financial literacy platform Doshi, Yorkshire Building Society is offering online financial education to first-time prospective homebuyers.
  • The new free tool, available on the YBS website to customers and non-customers alike, walks new homebuyers through the entire home-buying process.
  • Doshi made its Finovate debut earlier this year at FinovateEurope in London.

Yorkshire Building Society (YBS) has teamed up with gamified financial literacy platform Doshi to launch an online educational program for first-time prospective homeowners. The new tool is available in the mortgage section of Yorkshire Building Society’s website, and guides borrowers through the process of applying for a mortgage and buying their first home.

The program walks prospective homeowners through the entire home-buying journey, including how to prepare for buying a home, how to secure financing, understanding the various steps of the home-buying process, and the importance of maintaining their home once they’ve made their purchase. The program explains important concepts and potentially unfamiliar terms, and provides a timeline of the overall process. The tool is available free of charge to both YBS customers and non-customers.

“Partnering with Yorkshire Building Society to empower aspiring homeowners is a significant step toward making homeownership more accessible,” Doshi CEO Daniel Rose said. “Our program demystifies the mortgage process, providing engaging, bite-sized guidance every step of the way. We are excited to see the positive impact on first-time buyers.”

The new offering comes in the wake of research conducted by YBS that indicated that a lack of knowledge about the home-buying process was a major barrier for would-be homeowners. YBS noted that only 18% of those surveyed felt knowledgeable about the mortgage process, with even fewer respondents – 14% – saying that they knew what financial factors were key when applying for a mortgage. The survey further indicated that only 45% of respondents believed that a good credit score was an important factor in securing a mortgage. Only 34% stated that the ability to repay debts was important when it comes to obtaining the financing necessary to buy a home.

“We know from customer research that people feel more confident in their decision making when they are informed and know what to expect, which is why we are trialing this new learning tool, aimed at helping first-time buyers understand more about the home-buying process,” YBS senior manager for digital mortgage and enabling services Geddy Meguyer said.

The third-largest building society in the U.K., Yorkshire Building Society is a financial services mutual organization that offers savings, investing, insurance, and mortgage products. Headquartered in Bradford, West Yorkshire, YBS had total assets of more than £60 billion as of December 2023. Along with its assets – the Chelsea Building Society, the Norwich and Peterborough Building Society, Accord Mortgages, and savings business Egg – known as the Yorkshire Building Society Group, the group employs more than 3,000 and serves a membership of three million.

YBS’s partnership with Doshi is the latest effort by the building society to support first-time homeowners. This spring, YBS launched its £5k Deposit Mortgage product, which enabled first-time homebuyers to buy a property worth up to £500,000 with a deposit of only £5k, rather than the typical 5% down payment. The idea behind the £5k Deposit Mortgage was to deal with the biggest obstacle prospective homebuyers tend to face – raising the funds for a down payment.

Doshi made its Finovate debut at FinovateEurope 2024 in February. At the conference, the company demoed its white-label app, which leverages personalized learning journeys and community rewards to turn complex topics into engaging experiences. Doshi’s AI-powered financial assistant technology is built for banks, credit unions, and fintechs, and is available as an app, a plug-and-play web module, as well as via API.

Doshi was founded in 2021. The company is headquartered in London.

Photo by Pixabay

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