How they describe themselves: SaleMove breathes “life” into the online customer experience. With businesses increasingly moving online, SaleMove was created to meet or exceed the in-person customer experience online.
For companies and industries (like financial services) where products are more complex and don’t necessarily fit into a shopping cart, SaleMove enables high-touch online engagements that mirror the personalized service one would receive in a physical branch or store.
How they describe their product/innovation: The SaleMove Engagement Platform enables companies to identify their most valuable website visitors and engage them via live video, voice, live chat, and CoBrowsing – all without any downloads or installations. Customers leveraging SaleMove have increased online sales and conversions, improved customer servicing, and enhanced the customer experience.
OmniBrowse, SaleMove’s newest product, enables companies to add SaleMove’s innovative CoBrowsing capabilities directly within their existing contact center or CRM software.
Product distribution strategy: Direct to Business (B2B)