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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
PayNearMe has integrated Cash App Pay into its app.
The move allows PayNearMe’s end users to pay their bills using their Cash App accounts.
The native integration helps users make payments within the app without having to manually re-enter their card or bank details.
Cash payments platform PayNearMeannounced it is adding more payment options today by natively integrating with Cash App Pay. The California-based company is leveraging Block-owned Cash App Pay’s technology to allow its users to pay their bills using their Cash App accounts.
“We are excited to be early to market with Cash App Pay, a payment type that is growing in popularity,” said PayNearMe Chief Product Officer John Minor. “By offering Cash App Pay, we’re enabling our clients to provide their customers with more payment options and greater convenience.”
By natively integrating Cash App Pay, PayNearMe’s end users can make payments within the app without having to manually re-enter their card or bank details. The seamless user experience keeps users’ sensitive information secure while enabling them to complete transactions in a few taps. Payments made using Cash App Pay are saved alongside all of the user’s other transactions in a single ledger.
Cash App was founded in 2013 as a peer-to-peer-payment platform. The company has since become a more robust, banking-like platform that enables users to hold funds, spend their money using a QR code or cash, invest, manage their Bitcoin, and file their taxes. It has built up its user base to 53 million monthly active users.
PayNearMe focuses on serving un-and-underbanked populations with its cash-based billpay tools. The company partners with more than 40,000 retail stores, including 7-Eleven, Walmart, and Family Dollar, to allow businesses to offer their users cash payment options.
PayNearMe launched a product called MoneyLine in 2021. MoneyLine allows gaming and sports betting operators to offer a payment gateway, hold deposits, make payouts, and more. Including a fresh $45 million round earlier this year, PayNearMe has raised $118 million in funding since it was founded in 2009.
Digital customer service provider Glia is enhancing its Glia Interaction Platform with a partnership with voice authentication provider Illuma Labs. Glia has integrated Illuma’s voice authentication technology into its customer service platform to help organizations streamline voice authentication for customer service interactions.
Glia anticipates the new addition will not only prevent fraud, but also enhance the customer experience and improve operational efficiency. “Illuma Shield fits seamlessly with the Glia Interaction Platform, adding more efficiency by making voice authentication effortless,” explained Illuma CEO and Founder Milind Borkar. “Our joint customers are experiencing the real value that the Glia and Illuma partnership delivers.”
Illuma Shield is Illuma’s flagship voice biometrics product that integrates signal processing, AI, and machine learning. The technology works in the background to authenticate customers during an interaction and prevent account takeover. Meanwhile, the customer service representative doesn’t need to make unnecessary clicks or spend time on data entry during or after the call. And because the user interface shows up on the agent’s existing screen, they don’t have to open up a different window.
The Glia Interaction platform is comprised of digital, phone, and self-service customer service options. The range of solutions not only provides customers a variety of options when seeking out customer service, but it also offers end users a seamless, omni-channel experience in the event they need to change communication channels.
“Authentication, particularly for phone banking, has traditionally been cumbersome and a major source of friction,” said Glia SVP of Alliances Steve Kaish. “By verifying enrolled customers in the first few seconds of natural conversation with the Illuma Shield software, Glia quickly enables an authenticated interaction, reducing fraud and letting customers focus on their immediate need, be it an account balance, mortgage inquiry or loan origination.”
Glia was founded in 2012 as SaleMove. The New York-based company offers digital communication environments, on-screen collaboration, and AI-enabled assistance tools for clients who need to support end customers online, over the phone, in home office environments, and via video. In total, Glia has facilitated more than 10 billion customer interactions. The company has raised $152 million and counts Envestnet, Deutsche Bank, and United Healthcare among its clients. Glia has taken home 10 Finovate Best of Show awards for its live demos and most recently showcased its tools at FinovateSpring 2021.
Founded in 2016, Illuma seeks to help credit unions boost their brand reputation with a modern and seamless member experience and better security. The Texas-based company has raised $2.5 million. Illuma appeared on the FinovateSpring stage last month in San Francisco with a demo of how it brings passive voice authentication to Glia’s customer service interactions.
Keytrade Bank, the first online bank in Belgium, has turned to Infosys Finacle to modernize its core banking system. Courtesy of the partnership, Keytrade Bank will swap out its legacy platform in favor of the Infosys Finacle suite. This will help the financial institution boost efficiency, accelerate time-to-market for products, and provide a superior experience for customers.
Keytrade Bank CEO Thierry Ternier noted in a statement that the new technology would “future-proof” the institution, and enable Keytrade Bank to “tackle the challenges of a fast-moving environment.” Keytrade Bank will subscribe to Infosys Finacle suite in a SaaS mode on the Microsoft Azure public cloud. This will facilitate the bank’s ability to leverage Finacle’s open API repository on the cloud, enabling easy and seamless integration with ecosystem partners.
Keytrade Bank is part of Credit Mutuel Arkea, one of the largest banking groups in France. The institution offers both banking and investment services to its retail customers, stemming from its origins as an online brokerage. The bank offers a current account with a €0.05 bonus for every transaction, as well as a savings account and a trading account. Keytrade also provides investment plans for as little as €25 euros per month, online portfolio management, and an open architecture funds supermarket with more than 660 funds.
The deployment of core banking technology from Infosys Finacle will help further Keytrade Bank’s development into a full-fledged bank. Founded in 1998 as VMS-Keytrade, the institution secured its banking status in 2002 when it acquired RealBank. Keytrade Bank maintains an impressive array of trading tools, including its professional day-trading and trend trading platform, Keytrade Pro. The company’s partnership with Infosys Finacle gives it the opportunity to bring its banking business up to a comparable level of innovation and service.
“With Finacle, Keytrade Bank has a core banking solution that has proven itself around the world for accelerating innovation, driving automation and operational excellence, and helping deepen customer engagements,” Infosys Finacle Chief Business Officer and Global Head Sanat Rao said. “This collaboration marks yet another milestone in our expanding presence in Europe and underlines our commitment to helping European banks stay ahead in the digital age.”
Headquartered in Bangalore, India, Infosys Finacle has been a Finovate alum since 2009. In the years since, the company has grown into a major digital banking solution provider, and is now a part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys. The company offers solutions for a variety of banking needs including core banking, lending, digital engagement, payments, cash management, wealth management, treasury operations, the blockchain, and more. Banks in more than 100 countries use Finacle’s technology to help a billion people and millions of businesses improve the way they save, invest, borrow, and make payments.
The U.S. Securities and Exchange Commission (SEC) announced today it has charged Coinbase for operating as an unregistered securities exchange, broker, and clearing agency; and for failing to register the offer and sale of its crypto asset staking-as-a-service program.
Specifically, the SEC is alleging that Coinbase:
Provides a marketplace and brings together the orders for securities of multiple buyers and sellers using established, non-discretionary methods under which such orders interact
Engages in the business of effecting securities transactions for the accounts of Coinbase customers
Provides facilities for comparison of data respecting the terms of settlement of crypto asset securities transactions, serves as an intermediary in settling transactions in crypto asset securities by Coinbase customers, and acts as a securities depository
“We allege that Coinbase, despite being subject to the securities laws, commingled and unlawfully offered exchange, broker-dealer, and clearinghouse functions,” said SEC Chair Gary Gensler. “In other parts of our securities markets, these functions are separate. Coinbase’s alleged failures deprive investors of critical protections, including rulebooks that prevent fraud and manipulation, proper disclosure, safeguards against conflicts of interest, and routine inspection by the SEC. Further, as we allege, Coinbase never registered its staking-as-a-service program as required by the securities laws, again depriving investors of critical disclosure and other protections.”
Coinbase Chief Legal Officer Paul Grewal, who testified yesterday before the House Committee on Agricultural Services on the new Digital Asset Market Structure Discussion Draft, said in a blog post that U.S. crypto firms are lacking clear rules for operating in the crypto space. In fact, Coinbase has been asking regulators for months to work together to help build regulation around crypto. The fintech has been straightforward that it wants to operate within regulation, but the SEC hasn’t been willing to work with Coinbase to define regulations.
Much of the issue between the two parties hinges on a lack of definition. Coinbase insists that it does not list securities on its platform, while the SEC has called out 61 cryptocurrencies that it believes are securities.
All of this back-and-forth has made two things clear. First, as Coinbase CEO Brian Armstrong explains in a TV commercial, crypto in the U.S. has valuable use cases, and companies need clear rules to operate in the space:
Second, regulators are making it very difficult for U.S. companies to facilitate crypto transfers. Today’s news comes a day after the SEC sued Binance CEO and Founder Changpeng Zhao for operating unregistered exchanges, broker-dealers, and clearing agencies; misrepresenting trading controls and oversight on the Binance.US platform; and for the unregistered offer and sale of securities.
In a tweet earlier today, Armstrong highlighted that the SEC’s suit against Binance is different from its suit against Coinbase. “Btw, in case it’s not obvious, the Coinbase suit is very different from others out there – the complaint filed against us is exclusively focused on what is or is not a security. And we are confident in our facts and the law,” he said.
Regardless of the differences, in my view, the SEC is making examples out of these crypto firms to not only serve as a warning to other companies operating in the crypto space, but to also drive down consumer interest in holding digital assets.
Armstrong also used Twitter to reinforce what his company has been saying for months. “Regarding the SEC complaint against us today, we’re proud to represent the industry in court to finally get some clarity around crypto rules,” he said. “Remember:
The SEC reviewed our business and allowed us to become a public company in 2021.
There is no path to come in and register – we tried, repeatedly – so we don’t list securities. We reject the vast majority of assets we review.
The SEC and CFTC have made conflicting statements, and don’t even agree on what is a security and what is a commodity.
This is why the US congress is introducing new legislation to fix the situation, and the rest of the world is moving to put clear rules in place to support this technology.
Instead of publishing a clear rule book, the SEC has taken a regulation by enforcement approach that is harming America. So if we need to avail ourselves of the courts to get clarity, so be it.”
Digital ID verification (IDV) innovator OCR Labs Global will begin the second half of 2023 with a new identity of its own. The company, which introduced itself to Finovate audiences at our developer’s conference, FinDEVrSiliconValley 2016, announced its rebrand as IDVerse this week.
In a statement, the firm noted that the new name and brand combine a set of key concepts – identity, universality, versatility, and diversity – that underscore the company’s priorities when it comes to developing digital ID verification technology. The rebrand also reflects the company’s growth, technological innovations in the field of identity verification, the evolving regulatory landscape, and mandates for greater financial inclusion.
“With OCR Labs we set out to develop an identity verification solution, from scratch,” company CEO Myers said, “The birth of IDVerse means we’re now ready to go to the next level to make user verification effortless with Zero Bias AI.”
IDVerse’s Zero Bias AI leverages generative AI to train deep neural network systems to guard against bias based on gender, age, and ethnicity. At the beginning of the year, the company announced that its technology had achieved non-bias certification from independent biometric testing laboratory BixieLab. The evaluation included male, female, and transgender subjects, aged 18 to 70 years old, from eight different ethnic categories. The test results revealed no demographic bias and a zero percent error rate for the company’s facial liveness detection solution. “The time has come to refocus efforts on achieving inclusivity to prepare for the future when more people than ever will use identity solutions for everything,” company General Manager International Russ Cohn said, “even ‘unlocking our car with our face’.”
Two months later, the company received certification from the U.K.’s Digital Identity & Attributes Trust Framework (DIATF). This gives the firm the right to serve employers, landlords, HR vetting firms, and other organizations as a compliant Identity Service Provider (IDSP). “Our Zero Bias AI technology eliminates barriers that lead to exclusion,” company Head of Legal, Risk, & Compliance Terry Brenner explained, “so that everyone has access to digital ID systems in society, such as recruitment and right to work, right to rent.”
In addition to the drive for financial inclusion and regulatory mandates, technological innovation is also playing a major role in the company’s transition to IDVerse. Founded as a research entity in 2014, the firm pioneered the deployment of optical character recognition and facial recognition to provide identity proofing and fraud detection on mobile and web platforms. The rise of technologies like synthetic media and generative AI have produced new challenges for fighting fraud. This has encouraged firms like IDVerse to embrace strategies such as identity orchestration that provide a coordinated fraud defense across the entire customer lifecycle.
Today, IDVerse verifies more than 16,000 identity documents in 220+ countries and territories. By matching people with their government-issued IDs, the company helps fight fraud and enables organizations to meet AML and KYC identity verification requirements.
Headquartered in London, Silicon Valley, and Sydney, IDVerse has raised $45 million in funding, according to Crunchbase. The firm’s investors include Equable Capital and OYAK.
NTT Data’s payments arm, NTT Data Payment Services, announced it has teamed up with risk analytics platform Facctum. The India-based payment company will leverage FacctView, Facctum’s anti-financial crime technology.
FacctView will help NTT Data Payments Services detect and assess sanctions, terrorism financing, and money laundering on its e-commerce platforms. In addition to protecting customers, FacctView’s technology also helps firms stay compliant. Because payment service providers are subject to increased regulation as fraudulent incidents increase, many have invested in risk screening capabilities.
“The payments ecosystem is facing a growing threat from financial criminals,” said Facctum Founder and CEO K.K. Gupta. “This is increasing the need for regulatory and compliance countermeasures. Leaders of PSPs have therefore recognized the vital importance of robust and resilient anti-financial crime technology to meet the challenges of regulatory change and ever-changing risks. I am humbled that NTT Data Payment Services has trusted Facctum technology to enhance the effectiveness and efficiency of risk controls.”
Facctum’s FacctView leverages parallel processing technology and relies on a library of risk detection algorithms to detect financial crime risks on a comprehensive scale. FacctView also offers scalable, low-latency batch processing that supports bulk uploads and scheduled batch runs.
“Facctum technology is a great match for the needs of our high-growth and customer-focused PSP business in India,” said NTT Data Payment Services CEO Takeo Ueno. “Its addition to our anti-financial crime defenses shows our commitment to protecting customers and providing the highest standards of compliance effectiveness. This approach extends the capabilities of the business to provide continuous robust compliance whilst also improving the speed of services for customers.”
Facctum was founded in 2021 by former users and architects of financial crime compliance (FCC) technology. The London-based company has operations in Dublin, Johannesburg, Pune, and Bengaluru.
An alum of FinovateFall 2019, NTT Data offers a range of consulting, industry solutions, business process services, IT modernization, and managed services. The Japan-based company has made 26 acquisitions, including NTT Data Payment Services– then known as Atom Technologies. The company is publicly listed on the Tokyo Stock Exchange under the ticker TYO:9613.
Teslar Software and First National Bank of Oklahoma announced a new partnership this week. The bank will leverage Teslar Software’s technology to streamline its lending processes. The partnership will also enable First National Bank of Oklahoma to better track exceptions and manage documentation.
First National Bank of Oklahoma president and CEO Mel Martin called Teslar Software a “natural fit to partner”. The relationship between the two entities goes back to the pandemic days when First National Bank of Oklahoma used the fintech’s PPP solution. “We experienced firsthand that they’re a nimble, dependable organization that truly understands and cares about community banks,” Martin said. He added that the technology from Teslar will not only help the bank become more efficient, “it will also help us better manage risk in our portfolio.”
Headquartered in Springdale, Arkansas, and founded in 2008, Teslar Software made its Finovate debut at FinovateSpring 2015 as 3E Software. The company returned to the Finovate stage last year for FinovateFall. At the conference, Teslar demoed its technology that simplifies, digitizes, and automates the indirect lending process for community financial institutions.
“How can it be that a bank has a great relationship with a small business?” Teslar Software founder and CEO Joe Ehrhardt asked during his company’s live demo last fall. “How is it that they are financing them, but they fail to finance that business’ end user?” Teslar Software’s Indirect Lending product helps community financial institutions grow their customer base by teaming up with local businesses to provide financing for purchases of items like power tools, outdoor equipment, and furniture. As Erhardt explained, financing for these purchases is often cumbersome and inefficient for consumers. Facilitating partnerships between community financial institutions and local small businesses in the community is how Indirect Lending solves the problem.
With $750 million in assets, First National Bank of Oklahoma maintains offices in Oklahoma City, Ponca City, Tonkawa, and Tulsa. The bank was chartered in 1917, and recently celebrated its 105th anniversary. First National Bank of Oklahoma is only the most recent financial institution to partner with Teslar. The company teamed up with Ohio’s Merchants National Bank in March and announced a collaboration with Mississippi-based Magnolia State Bank in April.
Global financial services innovator Revolut is becoming a bit more global today. The London-based company announced today it has expanded into Brazil. Today’s move of launching multi-currency account and crypto investments in Brazil, marks Revolut’s first expansion into a Latin American country.
Revolut’s expansion efforts into Brazil began last March. The company not only brought on Glauber Mota as CEO of its Brazil operations, but it also opened up a waitlist in the region. “There’s a lot of appetite for Revolut and digital banking services in Brazil,” said Mota. “Recent surveys show that more than 45% of Brazilians already use digital accounts as their primary account, and use more than five different applications to manage payments, transfers, and investments.”
The company will begin its Brazil expansion via a phased rollout, during which time it will continue adding to its waitlist. In addition to being available in Brazil, Revolut’s accounts are available to residents of the European Economic Area (EEA), Australia, Singapore, Switzerland, Japan, the U.K., and the U.S.
Revolut counts 29 million retail customers across the globe making 330 million transactions each month. The company debuted its multi-currency account at FinovateEurope in 2015 and also offers a peer-to-peer trading, an early wage access tool, an account for users under the age of 18, stock trading, business cards, commercial spend management tools, and more.
Revolut has raised around $2 billion since it was founded in 2015. While the company was once considered one of Europe’s most valuable fintechs, Revolut took a hit last week when company shareholder Schroders Capital Global Innovation Trust disclosed a $5.8 million (£4.7 million) writedown, shaking the value of its stake from $12.6 million (£10.1 million) in 2021 to $6.7 million (£5.4 million) in 2022.
Despite the valuation woes, however, Revolut continues to expand. The company launched credit cards for its Ireland user base earlier this year and is planning to launch a car insurance service in the region. Additionally, Revolut is working on expanding to more geographies, including Ecuador, Mexico, India, New Zealand, and Oman.
Gen Z-focused personal finance app Buddy has teamed up with open finance specialist Plaid. The partnership will enable Buddy users to manage their finances and track their spending more easily thanks to Plaid’s open finance APIs. Plaid’s APIs ensure secure connections between users’ financial accounts and financials apps. The integration will allow users to easily monitor accounts and expenses in a single location, as well automate their savings.
“By using apps like Buddy, younger generations can gain better control over their finances and make more informed decisions, helping them to develop healthy habits that will serve them well in the future,” Buddy founder and CEO Olle Lind said. “By teaming up with Plaid, we are making this process quicker and more painless than ever before, helping millions across the world budget and plan for the future they want and deserve.”
Buddy is among the top personal finance apps in the U.S. and Canada. The app has three million users and operates in 175 countries. The Stockholm, Sweden-based company was founded in 2017.
Plaid’s partnership announcement with Buddy came just days after Plaid reported that it was working with fellow Finovate alum Finastra. The two companies announced that Plaid had integrated with Finastra’s Fusion Digital Banking platform. The integration will provide account verification tools to make it easier and more secure for customers to link their financial accounts to financial apps.
“As the world continues to embrace open finance, it is critical that we deliver the services community banks, credit unions, and all financial institutions need to make it simpler and easier for their customers to connect the various pieces of their financial picture,” Finastra Chief Product Officer of Universal Banking Narenda Mistry said.
April has been a busy time for Plaid. The company launched its Instant Payouts feature earlier in the month. The new offering is a real-time payment tool to send funds instantly via Plaid’s Transfer solution. In April, the company also announced a partnership with mobile banking app Monzo.
Plaid has been a Finovate alum since 2014. The company’s network covers 12,000 financial institutions across the U.S., Canada, the U.K., and Europe. Plaid has raised more than $734 million in funding from investors including American Express Ventures and Bedrock Capital. The company achieved a valuation of $13.4 billion in the spring of 2021. Founded in 2013 by Zach Perret and William Hockey, Plaid is based in San Francisco, California.
Vietnam Technological and Commercial Joint Stock Bank, also known as Techcombank, has tapped data-driven personalization expertPersonetics to facilitate AI-powered money management capabilities for its clients.
Techcombank is leveraging the partnership to help promote financial wellness among its nearly 11 million customers. Personetics’ expertise in providing personalized banking experiences will bring the bank’s customers personalized, automated money management capabilities. For example, Personetics will help Techcombank analyze customers’ financial transactions, aggregate bank accounts, and provide valuable insights about unexpected payments, excessive spending, and insufficient account balances. As a result, customers will receive tailored suggestions on savings, asset growth, and card usage to help achieve their goals.
“At Techcombank, our mission is to revolutionize the way our customers manage their finances to achieve more in life,” said Techcombank Chief Digital Officer Pranav Seth. “We believe that data-led insights and personalized financial solutions are the key to unlocking true financial wellness and will enable our customers to make smarter financial decisions that align with their unique goals and challenges. From identifying new savings opportunities to proactively monitoring spend, our ultimate goal is to empower our customers with unprecedented convenience and control. Our partnership with Personetics marks a significant milestone in our long-term vision of enhancing our customers’ lives by making banking hyper-personal to each and every customer.”
Techcombank has already undergone a beta testing period with Personetics that included 10,000 end customers. After three weeks, the bank saw savings balances increase 9%, had average log-in rates increase from 14.2 times per month to 77.3 times per month, experienced a 43.7% increase in installments volume, and a 32% increase in total installment value.
Headquartered in New York, and with offices in London, Tel Aviv, and Singapore, Personetics counts more than 135 million bank customers across the globe. The fintech was founded in 2010 and strives to help banks create “self-driving finance” experiences for its customers. Under this concept, banks leverage AI to proactively act on behalf of their clients to help them achieve their financial goals.
Last November United Overseas Bank tapped Personetics for its Auto-Save feature that finds “safe-to-save” funds by analyzing a user’s spending habits over time. The fintech partnered with sustainability-as-a-service company Ecolytiq after Earth Day last year to launch Sustainability Insights, a tool that analyzes consumers spending to show them the carbon emissions of their spending and investments.
An alum of FinovateFall 2016, Personetics has raised $178 million from investors including Thoma Bravo, Warburg Pincus, Lightspeed Venture Partners, and more. David Sosna is CEO.
Very Good Security (VGS) has got a brand new boss. The data security and compliance platform has appointed Chuck Yu as its Chief Executive Officer.
Vertex Ventures U.S. General Partner Jonathan Heiliger, whose firm is a major investor in VGS, praised Yu’s experience in financial services. “His deep ties in the fintech and payments space will help advance VGS’ industry leadership position as the company looks to help its clients secure critical data and streamline compliance in more powerful and progressive ways,” Heiliger said. He called Yu “a transformational force.”
Yu’s background includes executive leadership roles at Visa, Point Digital Finance, and TrialPay, where he was Chief Revenue Officer. TrialPay was acquired by Visa in 2015. While at Visa, Yu led teams in business development, sales, finance, and operations. He also helped build strategic partnerships as the head of business development for Visa’s Global Fintech team.
In a statement, Yu underscored VGS’s goal of being a powerful steward “of the world’s sensitive data.” He added, “I am eager to work closely with our talented team to forge new strategic partnerships with industry leaders, and deeper relationships with the top brands that have chosen to trust us with their critical financial data.”
In its Finovate debut last spring, VGS demonstrated its VGS Zero Data Platform. The technology collects sensitive data from end users and conducts operations on the data – including exchanging it with third parties. The platform accomplishes this without allowing the original data to come in contact with your network. This allows companies to extract business value from sensitive data without touching it. As such, by enabling businesses to “offload” their data security burdens, Very Good Security allows these companies to focus on delivering innovative solutions to their customers.
Very Good Security has raised more than $104 million in funding. The firm’s investors include Vertex Ventures, Visa Ventures, Andreessen Horowitz, and Goldman Sachs Merchant Banking Division. Headquartered in San Francisco, California, VGS was founded in 2015.
SoFi is saying, “Welcome home!” to Wyndham Capital Mortgage this week. The California-based fintech acquired the mortgage lender yesterday in an all-cash transaction for an undisclosed amount.
Headquartered in North Carolina and founded in 2001, Wyndham Capital has worked with more than 100,000 borrowers.
SoFi, which is acquiring Wyndham Capital’s technology and its employees, expects the purchase will broaden its mortgage-related offerings and minimize its reliance on third-party partners and processes.
“At SoFi, we’re on a mission to help people get their money right and purchasing a home is often one of, if not the, biggest financial decision individuals make in their lives,” said SoFi CEO Anthony Noto. “Today’s acquisition of Wyndham Capital will not only allow us to scale and keep pace with accelerated growth, but also allow us to foster that growth in a way that brings value to our members through sales and operational efficiencies and helps members get their money right when it comes to one of life’s most significant financial milestones.”
SoFi, which presented at Finovate’s developers conference in 2017, launched in 2011 to disrupt the student lending market. Since then, the company has added a variety of banking products– including personal loans, auto refinancing, credit cards, investing, checking, savings, insurance, and others– to become a more holistic banking option for consumers. SoFi sealed its status as a bank last January, when it received approval from the U.S. Office of the Comptroller of the Currency (OCC) and the Federal Reserve to become a bank holding company.
It’s a reasonable time for SoFi to double-down on mortgages to diversify from its flagship offerings, student loans. The company may be starting to feel heat from the loss of revenue from its student loan refinancing tools. In fact, SoFi went to such an extreme last month as to sue the Biden administration for its continued pause on federal student loan repayments. The fintech argues that the moratorium, which has been extended eight times over three years, has no legal basis.
SoFi estimates it has lost $6 million in profits from the latest extension and, expects losses to total $30 million if the moratorium continues through August. “In essence, SoFi is being forced to compete with loans with 0% interest rates and for which any ongoing repayment of the principal is entirely optional,” SoFi argues in the lawsuit.
The lawsuit is currently being challenged in the Supreme Court and is expected to be resolved by June.
