Sila Ships New Tool to Offer Access to ACH Debits in Real Time

Sila Ships New Tool to Offer Access to ACH Debits in Real Time
  • Sila launched Instant Settlement this week.
  • The new tool offers customers real-time access to ACH debits made on the Sila platform.
  • Instant Settlement works with all ACH transactions on the Sila platform and doesn’t require banks to adopt a particular payment rail.

Banking and payment infrastructure-as-a-service company Sila is launching a new product called Instant Settlement this week. The solution offers customers real-time access to ACH debits made with the Sila platform.

As its name suggests, Sila’s new tool offers companies access to funds instantly, without needing to wait the traditional two-to-five day time period of the ACH settlement to clear. Without the need to wait for funds to clear, companies no longer need to pre-fund transactions or rely on their own capital.

With Instant Settlement, Sila pre-funds the consumer’s digital wallet within a matter of seconds. The company’s approach works with all ACH transactions on the Sila platform because it doesn’t rely on any particular payment rail.

“With Instant Settlement, we are revolutionizing the way businesses and individuals access and manage their funds,” said Sila Co-Founder & Chief Strategy Officer Shamir Karkal. “We understand the importance of transaction speed in today’s fast-paced business landscape, and by offering Instant Settlement, we are providing our customers with a competitive advantage that sets them apart in their respective industries.”

Sila notes that Instant Settlement works best in situations such as payroll processing, back-office money movements, B2B transactions, and physical cash transactions where ACH is preferred, but return risks are low. That’s because it requires customers to maintain sufficient funds in a reserve wallet to cover potential return risks.

The timing of today’s release is notable as it comes shortly after the launch of the U.S. Federal Reserve’s launch of FedNow real-time payments system. Sila differentiates itself from FedNow and other real-time payments companies such as RTP because it doesn’t require banks to adopt a specific rail. “While everyone is rushing to RTP (65% coverage) and FedNow both of those instant payment systems are limited by the number of banks that adopt a particular instant payment rail while Sila’s Instant Settlement doesn’t rely on banks to adopt anything and instead, it is applicable to 100% of ACH transactions on its platform,” the company explained.

Sila was founded in 2018 by Karkal, who was one of the entrepreneurs who co-founded challenger bank Simple in 2009. The Oregon-based company has gone on to raise $20.7 million.


Photo by Ivan Samkov

Alkami Has a New AI Model that Helps Banks Retain Customers

Alkami Has a New AI Model that Helps Banks Retain Customers
  • Alkami launched a new Engagement Artificial Intelligence (AI) Predictive Model.
  • The new model helps financial institutions identify accountholders whose behaviors are indicative of retention and account growth.
  • The Engagement AI Model leverages Alkami’s Key Lifestyle Indicators (KLIs) as well as its AI Predictive Modeling technology.

Everyone knows that it is easier (and less expensive) to maintain an existing customer than it is to acquire a new one. So Alkami, which launched a new AI model to help banks retain customers, is likely to garner a lot of attention.

The cloud-based digital banking solutions provider unveiled its Engagement Artificial Intelligence (AI) Predictive Model this week to tackle customer attrition. The solution not only identifies accountholders whose behaviors are indicative of retention and account growth, but it also flags customers who may be at risk of leaving.

The new predictive model leverages Alkami’s Key Lifestyle Indicators (KLIs) as well as its AI Predictive Modeling solution that uses data to identify accountholders’ shifts in spend categories and recognize their financial patterns.

“When we looked at the full spectrum of attrition scoring,” explained Alkami Director of Product Management Mark Leher, “our research showed that attrition is significantly lower among highly engaged account holders, so we developed a model that not only identifies these highly engaged account holders but also layers in Alkami’s KLIs—labels describing the type of transaction or behavior a customer or member engages in—to best predict which behaviors drive incremental engagement.”

The company recently conducted research that found that accountholders who score the highest risk for attrition are, on average, 15 times more likely to leave a financial institution than those who score as highly engaged.

When financial institutions use Alkami’s Engagement AI Model to identify the users that exhibit growth behavior, they can understand where to prioritize spend and what areas they should focus on to grow the customers’ engagement.

“Not only does this save on account acquisition costs, but it also empowers the financial institution to engage with those who are more likely to take action on a targeted campaign,” added Leher.

Alkami was founded in 2009 and went public in 2021. A year later, the company acquired competitor Segmint— and its KLI technology– for $135.5 million. Alkami is currently listed on the New York Stock Exchange under the ticker ALKT with a market capitalization of $1.43 billion.


Photo by Trinity Kubassek

Chargeflow Lands $11 Million for Automated Card Dispute Technology

Chargeflow Lands $11 Million for Automated Card Dispute Technology
  • Chargeflow raised $11 million to build chargeback tools that help merchants automate card disputes.
  • The funding was led by OpenView and brings Chargeflow’s total funding to $14 million.
  • Chargeflow will use the funds to accelerate product development, fuel company growth, improve on its customer experience, and ultimately put a halt to fraud and illegitimate chargebacks.

Chargeflow is on a mission to simplify and increase profitability for companies processing online payments. Today, the Israel-based company received a boost toward that goal in the form of $11 million in Seed funding.

The VC funding, which was led by OpenView, brings Chargeflow’s total funding to $14 million. The company will use the investment to accelerate product development, fuel company growth, improve on its customer experience, and ultimately put a halt to fraud and illegitimate chargebacks.

“The funding will also allow us to build new products, just as our newest announcements, Chargeflow Alerts, and our all-new Stripe App, which has already gained amazing momentum and feedback from our customers,” explained Chargeflow Co-Founder, Marketing & Product Avia Chen.

Launched in 2021, the Chargeflow Alerts tool notifies merchants as soon as a customer files a dispute on a transaction, and allows the merchant to proceed with the transaction, offer a refund, or gather evidence for representment. The free Stripe App offers businesses a fully-automated chargeback management service.

Chen, along with his cofounder Ariel Chen originally launched Chargeflow as a Shopify app in 2021. The two have since added more processors, including Klarna, Braintree, Recharge, Stripe, and others. When integrating with these players, Chargeflow establishes a two-way data connection that facilitates the flow of information between the systems. The app offers merchants an overview of all fraud and disputes and autonomously fight chargebacks, disputes, and fraud with just a few clicks.


Photo by Anete Lusina

Thought Machine’s New Partnership Expands its Presence in Latin America

Thought Machine’s New Partnership Expands its Presence in Latin America
  • Thought Machine has partnered with SME lending solutions provider Cordada.
  • Cordada will use the product library of Thought Machine’s Vault Core to offer customized products to SME lenders and fintechs.
  • Today’s tie-up, along with a recent partnership with C6 Bank in Brazil, strengthens Thought Machine’s presence in Latin America.

Core banking technology provider Thought Machine announced this week it is partnering with Chile-based Cordada.

Under the partnership, Cordada will use Thought Machine’s core banking platform, Vault Core, to offer Latin American SME lenders and fintechs access to personalized financial tools. More specifically, Cordada will modify and tailor products in Thought Machine’s global product library that contains pre-built, ready-to-use smart contracts. This customization will enable Cordada to offer localized products to its customer base while supporting multi-currency assets.

“Vault Core will enable us to create highly differentiated financing products quickly and effortlessly without depending on the Thought Machine team,” said Cordada Cofounder and CEO Andrés Prats. “This, in turn, will empower the next generation of SME lenders to develop modern solutions as they tackle the great challenge of bridging the $1 trillion financing gap for SMEs in Latin America.”

Cordada, which currently has partnerships in Chile, Peru, and Mexico, will also use Vault Core to expand its services into new Latin American markets. Since it was founded in 2019, Cordada has deployed $3 billion in capital to lenders via 60 lenders and fintechs, ultimately impacting 5,500 SMEs across Latin America.

U.K.-based Thought Machine has raised $563 million in funding since it was founded in 2014. The company offers two main products: Vault Core, a tool that leverages smart contracts to help organizations design and build new financial products; and Vault Payments, a payments processing platform that enables banks to run all payment types for different payment methods, schemes, and regions across the globe. 

Among Thought Machine’s clients are Lloyds Banking Group, Standard Chartered Bank, Intesa Sanpaolo, and Curve. Today’s partnership further fuels the company’s presence in the Latin American region, following a recent partnership with C6 Bank in Brazil.


Photo by Los Muertos Crew

Citizens Bank of Edmond Goes National

Citizens Bank of Edmond Goes National

Citizens Bank of Edmond has a single branch located in Oklahoma– what many people consider a “fly over state.” The town of Edmond, where the building is located, boasts a population of just under 100,000 people. That’s not stopping President and CEO Jill Castilla from pursuing growth, however.

Castilla announced today that her bank– with $400 million under management and just 55 employees– is taking Citizens Bank of Edmond national. Now, U.S. citizens across the country can sign up for a retail bank account at Citizens Bank of Edmond. The move broadens the bank’s reach to around 300 million people.

“In an unprecedented 72 day timeline to implementation, Citizens proves that small banks can be nimble, fast, thorough, sophisticated and still deliver a George Bailey-like experience,” said Castilla in an announcement on LinkedIn. “We love leading the way for other community banks to stay relevant for decades to come!”

Powering the launch is digital banking technology company Narmi. Founded in 2016 by former bankers Nikhil Lakhanpal and Chris Griffin, Narmi has a mission to offer financial institutions the best digital banking platform in the industry. The New York-based company offers both retail and commercial accounts, as well as a digital account opening solution that takes only two minutes and 13 seconds to complete.

Narmi, which has amassed $55 million in funding, counts Radius Bank (now Lending Club), Greater Alliance Federal Credit Union, Berkshire Bank, Freedom Credit Union, and more among its clients.

By opening its digital doors to everyone in the U.S., Citizens Bank of Edmond is breaking down geographical barriers. This shift toward “affinity banking” or “identity-based banking” will enable Citizens Bank of Edmond to take advantage of the brand identity and recognition it has spent the past few years building.

During the pandemic, the bank leaned hard into its focus on community and the small businesses that make up the community. For example, Castilla frequently shared her phone number on public channels as a resource for those in need. She also contacted all of the bank’s business customers to determine their main areas of stress. And when the bank had to close its lobby, its employees met customers at the curb to schedule time slots to serve its customers and maintain a personal touch.

It will be interesting to see how Citizens Bank of Edmond plans to maintain that level of personal touch while scaling up its accounts. Given Castilla’s fastidious determination, however, I do not envision the bank will have an issue maintaining its reputation of offering a top-notch customer experience. To hear Castilla talk about customer experience in person, come to FinovateFall next month and check out her panel.

Knot Raises $10 Million to Increase Account Interoperability

Knot Raises $10 Million to Increase Account Interoperability
  • Knot has raised $10 million for its tool that updates consumers’ card-on-file at the company’s network of merchants.
  • The round was led by Nava Ventures and brings Knot’s total funding to $13 million.
  • Knot also offers a subscription cancelling solution and is currently working on a password updating tool.

With a mission to build an interconnected future online, Knot API has a long road ahead. Nevertheless, the New York-based company received a boost to help it make strides toward that goal with a new $10 million funding round today.

The Series A investment was led by Nava Ventures, with participation from Amex Ventures, Plaid, and more than 20 CEOs and founders. When added to the $3 million Seed round Knot received in 2021, today’s round brings the company’s total funding to $13 million.

Knot was founded in 2019 with an API to enable card issuers to update card-on-file information at Knot’s network of merchants– including Walmart, Netflix, Amazon, Starbucks, and Uber– with just a few lines of code. The company’s technology makes for an easier onboarding experience for consumers while helping the bank retain its customers.

Knot will use the $10 million to scale its services and expand its merchant support. The company’s goal is to “ultimately encompass virtually all online merchants.”

In addition to its card-on-file switching solution, Knot also offers a subscription cancelling tool that helps customers view and cancel their recurring subscriptions. The company is also working on an account creation tool that allows organizations to initiate accounts at third parties on their customers’ behalf, and a password updater that instantly updates customers’ passwords across the web.

“Securing this Series A funding signifies the immense trust our investors have in Knot’s potential to revolutionize the way card issuers manage their customers’ payment methods,” said Knot CEO Rory O’Reilly. “We’re grateful for the chance to further our mission of building a financially interconnected future, and we’re excited about the new opportunities this funding opens up for our team and our customers.”


Photo by analogicus

Your Foretaste of the Speakers of FinovateFall 2023

Your Foretaste of the Speakers of FinovateFall 2023

Trends in fintech move fast, and one way to stay ahead of each new advancement is to follow the minds of thought leaders in the space. That’s why, for FinovateFall 2023, we’ve gathered an insightful group of speakers to take the stage during the event, which takes place on September 11 through 13 in New York. Be sure to register soon; FinovateFall is typically our largest event.

The diverse group of speakers will offer presentations on a wide range of industry topics, including payments, decentralized finance, lending, open banking, AI, and more. FinovateFall will host almost 130 speakers. And because it’s difficult to feature them all in a single post, we’ve distilled the list to highlight a handful of fintech celebrities that will grace the stage.

Alexa Von Tobel, Co-Founder & Managing Partner at Inspired Capital

Alexa Von Tobel is the co-founder and managing partner of Inspired Capital. Prior to Inspired Capital, Alexa founded LearnVest in 2008 with the goal of helping people make progress on their money. 

Matt Harris, Partner at Bain Capital Ventures

Matt Harris is a Partner at Bain Capital Ventures in New York City and focuses on investments in financial technology. He sees a huge amount of revenue, profit, and market cap shifting from regulated financial institutions to entrepreneur-led insurgents, across payments, lending, capital markets, real estate and insurance. 

Jacqueline Baker, Author of The Unexpected Leader

Jacqueline M. Baker is a speaker, author, leadership consultant and advisor known for her unique approach to modern etiquette and leadership. As the author of The Unexpected Leader: Discovering the Leader Within You and Leader by Mistake: Becoming A Leader One Mistake At A Time, she frequently speaks and writes on the leadership-for-all concept.

Sam Kilmer, Managing Director at Cornerstone Advisors

Sam Kilmer leads Cornerstone Advisors’ fintech advisory practice working with industry providers, fintechs, and investors. He also leads select strategy engagements with banks and credit unions.

Jill Castilla, President & CEO at Citizens Bank of Edmond

As President & CEO of Citizens Bank of Edmond, a one-location $350 million community bank in suburban Oklahoma City, and Chairman of Citizens Bancshares, Inc., Jill Castilla is a nationally recognized innovator in banking and financial technology.

Worldpay Adds More Cross-Border Payment Options with Alipay+

Worldpay Adds More Cross-Border Payment Options with Alipay+
  • FIS-owned Worldpay is integrating Alipay+ to broaden the payment acceptance tools it offers merchants.
  • The rollout will begin with AlipayHK, a standalone e-wallet that is limited to Hong Kong dollars.
  • “By tapping into Worldpay’s market leading footprint, together we can help more merchants globally accelerate their growth journeys and expansion into strategic markets,” said General Manager of Ant Group in Europe and the Middle East Guoming Cheng.

Worldpay revealed its latest partnership today. The FIS-owned electronic payment and banking company announced it will integrate Alipay+ as an option among its e-commerce and POS offerings.

To initiate the rollout, Worldpay will start by enabling its merchant clients to support Alipay’s AlipayHK e-wallet. AlipayHK will be available to Worldpay’s clients in phases. Alipay launched AlipayHK as a standalone app in 2017. The AlipayHK wallet differs from Alipay because, as the name suggests, it is limited to transactions that are made and settled in local Hong Kong dollars.

“To stay competitive, merchants must understand and offer the payment methods that their customers prefer. Local wallet providers are extending their dominance in several APAC markets,” said Worldpay from FIS General Manager for Global E-commerce, APAC Phil Pomford. “We’re thrilled to be collaborating with Ant Group to provide our global merchants access to the Alipay+ platform starting with the AlipayHK wallet.”

Developed by Ant Group, the wider Alipay+ brand provides global cross-border mobile payment tools that help merchants enable Alipay’s one billion active consumers to pay with apps they’re already using, including MPay, Kakao Pay, GCash, and more. Alipay+ also offers merchants digital marketing tools to better target and serve customers.

“The collaborative effort with Worldpay will empower merchants to sell globally and contribute to our mission of providing more open, digitalized, and inclusive financial services to global audiences,” said General Manager of Ant Group in Europe and the Middle East Guoming Cheng. “Alipay+’s suite of innovation solutions is connected with more than one billion consumers worldwide. By tapping into Worldpay’s market leading footprint, together we can help more merchants globally accelerate their growth journeys and expansion into strategic markets.”

Originally acquired in 1971, Worldpay now processes $130 million daily for more than one million merchants across the 146 countries. FIS acquired the company in 2019 for an estimated $34 billion. Earlier this year, FIS sold a majority stake in Worldpay to private equity firm GTCR.


Photo by Mikhail Nilov

Melio Launches BNPL Tool for SMBs

Melio Launches BNPL Tool for SMBs
  • Melio is launching Pay Over Time, a buy now, pay later tool for small businesses.
  • Pay Over Time enables businesses to pay invoices in a single installment, or over the course of three, six, or 12 months.
  • The suppliers receive the payments on time and in full and do not need to sign up or register.

Small business payments and receivables company Melio unveiled its newest tool for small businesses (SMBs) this week. The New York-based company is launching Pay Over Time, a buy now, pay later (BNPL) solution for SMB clients.

Powered by Credit Key, Pay Over Time allows Melio’s small business customers to pay invoices in monthly installments, while their suppliers get paid in full and on time. Businesses can select to repay in a single installment (net 30) or over the course of three, six, or 12 months. Melio then debits the repayments each month from the business’ preferred bank account.

“We’re proud to be providing more flexibility to small businesses that need to pay bills and invoices with strict terms, enabling our customers to better align their spend and income,” said Melio Co-founder and CEO Matan Bar.

As a result of the more flexible payments structure, Melio’s business customers are able to free up to $50,000 in cash flow when they need it. The installments come with no impact to vendors and doesn’t require them to sign up or register.

Melio was founded in 2018 to provide accounts payable and receivable as a service through banks, software providers, and marketplaces. The company’s tools allow businesses to choose how they pay and get paid, and help them stay on top of paying their bills and invoices.

“Melio is continuing to scale rapidly and offer new products to meet the evolving needs of small business owners,” said Melio co-founder and CTO Ilan Atias. “This product will be a gamechanger for small businesses because of the ease of use – with Pay Over Time small businesses have a tool embedded into their pay flow to quickly access financing.”


Photo by Sora Shimazaki

Ramp Launches Ramp Plus to Help Companies Scale

Ramp Launches Ramp Plus to Help Companies Scale
  • Ramp is launching Ramp Plus, a new suite of procurement tools.
  • Ramp Plus will help finance teams with procurement-related tasks, including approval workflows, global expense capabilities, payment card controls, and more.
  • The new tools will be available starting in September.

Business finance automation platform Ramp is getting a lift today. The New York-based company has launched Ramp Plus, a new procurement solution to help businesses scale. “With Ramp Plus,” the company explained in an announcement, “we are helping growing companies with their most complex financial operations.”

Today’s launch positions Ramp as a more unified platform to help finance teams with procurement-related tasks. Some of the new capabilities include:

  • Procure-to-pay solution that helps businesses with spend requests, approval workflows, and purchase order tracking.
  • Global expenses and payments capabilities that enable global spending with support for multiple entities, multiple currencies, tax reporting, and debiting for select currencies. 
  • A workflow builder that helps businesses automate complex processes with rules-based workflows.
  • Enhanced controls and policy enforcement that include payment card auto-locks, transaction review mandates, and flags for out-of-policy expenses.

Ramp Plus can be easily integrated within an organization’s existing tech stack.

Shopify is one of Ramp Plus’ early partners. The ecommerce company is leveraging Ramp’s new technology to help manage business expenses and issue payment cards for its 10,000+ employees.

Ramp Plus will be available starting in September, and Ramp is automatically upgrading all of its existing SMBs and mid-market business customers to Ramp Plus for one year for free. Other existing Ramp customers that sign up for Ramp Plus before September 19 can receive complimentary access to the new service for free for a year.

Ramp was founded in 2019 and serves 15,000 companies that range in size from startups to enterprises with its suite of payment cards, expense management tools, accounts payable offerings, working capital, and more. The company has raised $1.4 billion in funding, including its most recent $200 million Series C round. Eric Glyman is co-founder and CEO.


Photo by Dietmar Janssen

Tradeshift Forms Joint Venture with HSBC, Raises $70 Million

Tradeshift Forms Joint Venture with HSBC, Raises $70 Million
  • Tradeshift is partnering with HSBC to develop embedded finance solutions.
  • As part of the partnership, HSBC is contributing $35 million to Tradeshift’s $70 million funding round announced today.
  • There is limited information about the details of the new joint venture between the two parties, but the announcement said more information will be unveiled ahead of the planned launch slated for early 2024.

Supply chain procurements and payments company Tradeshift is teaming up with HSBC to launch a new business. The jointly-owned business endeavor will focus on developing embedded finance solutions and financial services applications. 

As part of the partnership, HSBC is investing $35 million in Tradeshift as part of a round that is expected to close at around $70 million. Existing investors AYTK Limited, LUN Partners Group, Fuel Venture Capital, Doha Venture Capital LLC, Notion Capital, IDC Ventures and The Private Shares Fund contributed to the round.

The round will add to the more than $1.1 billion in funding Tradeshift has amassed since it was founded in 2009.

Details about the new joint venture between Tradeshift and HSBC are sparse. The announcement states that the two will “deploy a range of digital solutions across Tradeshift and other platforms” that will include embedded finance tools for trade, e-commerce, and marketplaces. The new business will enable Tradeshift to globally scale its business commerce network that currently sits at one million users.

Tradeshift expects that the HSBC brand will “bring instant credibility and broad appeal” to the new financial solutions. HSBC currently facilitates more than $800 billion in trade each year. 

“The world’s biggest trade bank and the world’s largest trade network are joining forces,” said Tradeshift CEO and Co-founder Christian Lanng. “Our deepening partnership with HSBC delivers a strong foundation from which to scale and accelerate our vision of a trade network that creates economic opportunity for businesses everywhere.”

The two will announce more details about the joint venture ahead of its launch, which is expected in early 2024.

“We are very excited to partner with Tradeshift to help businesses and their suppliers trade more smoothly using world-class technology and solutions that the joint venture will deliver,” said HSBC CEO of Global Commercial Banking Barry O’Byrne.


Photo by Yusuf Miah

Bluevine Integrates Accounts Payable Tool into Small Business Banking Platform

Bluevine Integrates Accounts Payable Tool into Small Business Banking Platform
  • Bluevine launched an accounts payable solution this week.
  • The new offering will be available within Bluevine’s small business banking suite.
  • The accounts payable tool will offer businesses tools such as bill capture and storage, approval workflows, payment scheduling, and automatic accounting reconciliation.

Small business banking innovator Bluevine is enhancing its platform this week by launching a new accounts payable (AP) offering within its small business banking suite.

Including the new AP tool will help business owners manage payments within their Bluevine Business Checking accounts. Tools such as bill capture and storage, approval workflows, payment scheduling, automatic accounting reconciliation, and user provisioning and management will help businesses automate their AP processes.

“As small businesses scale, often they face more complexity in managing their operations,” said Bluevine SVP, GM of Banking Charles Amadon. “Our accounts payable solution is purpose-built to strike a balance between providing a robust set of AP automation tools, with the ease-of-use that our customers have come to expect from Bluevine.”

The AP feature builds out Bluevine’s current small business banking platform, which the company launched in 2019 to help small businesses manage their finances, deposit checks, transfer funds, and pay invoices. Bluevine has unveiled a series of enhancements to its business banking platform in recent years, including the launch of billpay in 2022, and international payments capabilities earlier this year.

“Every decision we make has the SMB at the heart of it, starting with the essential question – will this help them grow and run their business easier? Based on customer feedback we knew AP automation was something they wanted and needed. Putting all that power right into their checking account dashboard is an exciting step forward, and further differentiates Bluevine Business Checking with even more added value,” added Amadon.

Bluevine launched in 2013 to serve as an alternative lending provider for small businesses. Since then, the California-based company’s tools have reached 500,000 entrepreneurs. Bluevine has raised just shy of $770 million from investors including Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, ION Crossover Partners, SVB Capital, Nationwide Insurance, and M12. Eyal Lifshitz is CEO.


Photo by Tima Miroshnichenko