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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
A new year brings a new roster of guests to the Finovate Podcast. Hosted by Finovate VP of Strategy Greg Palmer, the Finovate Podcast showcases the latest in fintech thought leadership, with innovators, analysts, bankers, and entrepreneurs sharing their insights into the future of fintech today.
From the Fintech in Extraordinary Times series documenting fintech’s response to COVID-19 to discussions on future tech and financial inclusion, the Finovate Podcast is a great way to get up to speed on the conversations in fintech that count.
Check out Greg’s guests from 2021 so far. And be sure to catch the show every week.
Raul Rodiguez, Managing Director, Innovation Accelerator, Charles Schwab – Lessons on what it takes to build and foster a culture of innovation at a large-scale financial institution. LinkedIn
Mark Goldberg, Partner, Index Ventures – Data privacy is going to be a massive concern for fintechs and banks in the next few years. Mark Goldberg of Index Ventures shares his thoughts on how privacy will evolve, and what banks and fintechs need to do now to prepare. LinkedIn
Srinivas Njay, Founder and CEO, Interface.ai – Finovate Best of Show winner Interface.ai joins us to talk through turning your call center from a cost center into a revenue generator, and how financial institutions can go about picking the right organizations to partner with. LinkedIn
Bhavin Turakhia, Co-founder and CEO, Zeta – FinovateWest Best of Show winner Zeta Technologies talks about the influence of neobanks and the future of banking. LinkedIn
Jim Van Dyke, CEO, Breach Clarity – FinovateWest Best of Show winner Breach Clarity talks about the aftermath of data breaches, creating individualized responses, and helping consumers safeguard their identities. LinkedIn
In a Series D round led by existing investor Coatue Management, Indian financial services company BharatPe has secured $108 million in new funding. The investment, which also included participation from all of the firm’s current institutional investors, boosts the company’s total to $268 million and gives BharatPe a valuation of $900 million.
The company highlighted that the oversubscribed round in its statement was “one of the fastest round closures for any startup in India.” But the company’s co-founder and CEO Ashneer Grover was quick to underscore what part of the news deserved the most attention. “We, at BharatPe, do not celebrate fund raises – it is akin to procuring raw material. We are super excited though to have returned INR 125 crores of capital to angels and all ESOP holders, earning them one of the highest returns on investment.”
Grover added that the company has experienced 5x growth in its payments business and 10x growth in its lending business in the last 12 months. “This growth reiterates the trust that the small merchants and kirana store owners have showed in us.” He said BharatPe remains committed to the goal of building “India’s largest B2B financial services company” and a “one-stop destination for small merchants.”
Founded in 2018, BharatPe was launched to bring better financing and payments services to Indian SMEs. The company was the first to offer a UPI interoperable QR code, first to offer a ZERO MDR payment acceptance service, and first to provide a UPI payment backed merchant cash advance service. More than five million merchants rely on BharatPe’s platform, which handles an annualized total payment volume of $7 billion.
For this week’s FinovateGlobal Reports, we turn to a 2021 forecast of fintech in the Middle East published by Finextra earlier this month. The report features contributions from a number of sources, including S&P Global, Findexable and its Global Fintech Index, the WEF Global Competitive Report, as well as a 2019 analyst overview published by Clifford Chance, Fintech in the Middle East – Developments Across MENA.
“Fintech continues to transform the delivery of financial services across the region and remains high on the agenda of industry participants and governments seeking to develop and modernize and, for GCC governments, to diversity from natural resources,” the report noted. Among the key takeaways on a region that (according to Accenture) is expected to see its fintech market grow to $2.5 billion in value by 2022 are:
Public and public institutions are helping reinforce a “collaborative approach to fintech.”
Regional leadership in fintech remains seated in the UAE “both in respect of the number of participants and forward-thinking approaches.”
Wariness toward cryptocurrencies and digital assets remains even as some regions, such as Dubai, have begun to “embrace blockchain” technology.
Embedded fintech products into governmental services and banking have improved efficiencies and increased opportunities for fintech innovation.
An integration between two of Intuit’s top acquisitions, consumer financial technology platform Credit Karma and TurboTax tax management software, will help put the former’s new U.S. checking account – Credit Karma Money Spend – in the hands of more consumers.
The integration will provide a seamless process for getting refunds to eligible taxpayers when they file their taxes with TurboTax – and then turn those taxpayers into Credit Karma checking accountholders. Filers on TurboTax will have the ability to open a Credit Karma Money Spend account and have their refund sent directly to that new checking account. Users then can access the full Credit Karma Money experience – for example, setting up direct deposit and adding debit cards to their digital wallets – from within TurboTax. The checking account’s Instant Karma feature also encourages users to make payments with their Credit Karma Money Spend accounts by offering monetary rewards for actions like on-time credit card bill payments and automating direct deposits.
“We believe consumers should have a checking account that helps them make financial progress, which is why we created Credit Karma Money Spend,” Credit Karma founder and CEO Kenneth Lin explained. “We’re starting 2021 off by leveraging our relationship with Intuit to bring Credit Karma Money to millions of tax filers this tax season.” Lin referred to tax refunds as “the biggest paychecks” many Americans receive, and added that getting taxpayers the refunds they are owed and helping them put that money to work “(maximizing) their day-to-day spending and billpay” is a critical role the new integration will play.
Acquired by Intuit in a deal just completed in December, Credit Karma is among Finovate’s earliest alums, demonstrating its consumer credit score monitoring platform back in 2008. Now with more than 110 million members in the United States, Canada, and the U.K., Credit Karma offers a wide range of financial wellness solutions for individuals including identity monitoring, credit cards and loan shopping, insurance, high-yield savings accounts and, most recently, its new checking accounts backed by bank partner MVB Bank.
The integration news comes in the wake of a flurry of recent criticism that Credit Karma’s credit scores varied from what users were expecting when engaging with credit card companies or prospective lenders. The differences have since been explained – Credit Karma uses a credit score model, VantageScore 3.0, that not only examines factors other than those traditionally considered for FICO scores, but also can weigh like factors differently. But the issue may reflect a growing trend of popular annoyance with some of the ways fintechs are able to provide the services they do. This “Robinhood Syndrome” is a challenge that is only likely to grow as more customers – with varied expectations and financial sophistication – continue to migrate to fintech platforms.
It may not be the return of Black Wall Street. But from veteran bankers leading their institutions into the digital future to celebrities and athletes, who are leveraging their fame to encourage African Americans to take advantage of digital financial tools, the challenger banking revolution that is sweeping the globe is also creating new opportunities for banking in African American communities.
As part of our Black History Month commemoration, we’re taking a look at three, digital-first neobanks – and another that was a digital pioneer ahead of its peers – that were founded and are run by African Americans. It is especially interesting to see how all of these financial institutions both respond to the financial wellness needs of the individual while also working support African American small businesses.
It should be noted that digital banking customers who want to support black-owned banks also have the option of signing up for the online offerings of the more than 40 brick and mortar black-owned banks in the U.S. that provide digital banking services.
First Boulevard – Headquartered in Overland Park, Kansas, First Boulevard offers “Unapologetic Banking Built for Black America.” In addition to a contactless Visa debit card and P2P payments, First Boulevard also includes programs such as Early Payday, which enables account holders to get paid up to two days early, and rewards program called “Cash Back for Buying Black.” This program gives First Boulevard accountholders up to 5% cash back at participating African-American businesses.
First Boulevard charges no overdraft or monthly fees, and has no minimum balance requirements. The bank’s app features PFM tools that enable users to round up purchases to store away extra savings, as well as provie spending recommendations and real-time insights based on the user’s purchases.
“(First Boulevard’s) mission is to help Black America build wealth,” said CEO Donald Hawkins. Hawkins co-founded First Boulevard along with COO Asya Bradley, who was recently recognized as an “Inspiring FinTech Female” by NYC FinTech Women. “We are thrilled to partner with the leader in digital payments, Visa, and leverage their crypto APIs to provide another channel for the Black community to access crypto as a new asset class that can help build Black wealth,” he said.
Greenwood Financial – Founded by a host of African American notables including Civil Rights leader Andrew J. Young, rapper and activist Michael “Killer Mike” Render, and Bounce TV Network founder Ryan Glover, Greenwood Financial blends “best-in-class” online banking services with innovative strategies to support black and Latino-oriented causes and SMEs.
Greenwood borrows its name from the Greenwood District of Tulsa, Oklahoma, which featured what was called “Black Wall Street” of early 20th century black-owned financial institutions established in the wake of the Reconstruction Era.
The firm’s C-suite includes Aparicio Giddins, President and Chief Technology Officer, a former executive at both Bank of America and TD with years of work in mobile product and emerging platform management – experience that will prove critical in helping Greenwood grow.
“I wanted to start a bank out of college,” Giddens told ABC News in an interview earlier this year, adding that he was motivated in part by the fact that he observed so few African Americans in banking. In Greenwood, he recognizes the opportunity not just to increase African American representation in the industry, but to bolster the community by using black-owned banks to “recirculate dollars” back into the community.
Greenwood Financial raised $3 million in seed funding back in October. Last month, the platform announced that it has topped 500,000 sign-ups for its virtual banking solutions in its first 100 days. Greenwood’s offering includes savings and spending accounts, virtual debit cards, P2P transfers, mobile check deposit, and no-hidden-fee ATMs in more than 30,000 locations.
OneUnited Bank – In addition to being the largest African-American owned, FDIC-insured bank, OneUnited Bank also has the distinction of being a pioneer in Internet banking among black-owned banks. Founded in 1968 as Unity Bank and Trust Company with $1.2 million in capital, OneUnited Bank has grown into a multi-branch bank and community development financial institution (CDFI) with more than $680 million in total assets. And with offices in Los Angeles, Boston, and Miami, OneUnited Bank has financed more than $100 million in loans over the past two years.
This month, the institution announced its OneTransaction Campaign. In partnership with Visa, and including a free virtual financial conference on Junetheenth of this year (June 19), the initiative is geared toward convincing African Americans to choose one transaction in 2021 to improve their financial net worth. Ideas range from getting life insurance to starting an automatic savings plan to get rid of high-interest debt.
“The reality is the racial wealth gap for each family can be closed by one strategic transaction,” OneUnited Bank Chairman and CEO Kevin Cohee explained. “By encouraging our community to accomplish One Transaction in 2021, we can make financial literacy a core value of the Black community and create generational wealth.”
Last fall, OneUnited Bank announced a $10 million deposit from international biotech company Biogen. “This deposit is one of many ways we are delivering on our enhanced Diversity, Equity, and Inclusion strategy,” Biogen EVP for Global Product Strategy and Commercialization Chirfi Guindo said. “But for OneUnited’s customers, this deposit could mean allowing them to pursue their dreams or strengthening underrepresented minority businesses.”
MoCaFi – Headquartered in New York, MoCaFi (which stands for Mobility Capital Finance) is a black-owned mobile banking platform that specializes in helping members of underserved communities benefit from digital financial services. Founded in 2015 by CEO Wole Coaxum, MoCaFi combines 21st century financial wellness solutions with an equally contemporary awareness that – in many communities – both physical money and physical banking locations are a major part of the financial ecosystem. The company partners with retail stores to enable MoCaFi account holders to deposit and withdraw money from their accounts without fee.
Last fall, MoCaFi announced a partnership with Finovate alum InComm that will give members of the black-owned neobank the ability to load their MoCaFi Mobility Debit Mastercard cash at physical retail locations around the country. InComm Payments SVP of Sales Tim Richardson praised MoCaFi as “one of the fastest growing mobile banking platforms in the country” and highlighted the company’s ability to close the “cashless” payments gap for many underbanked consumers that do not have a traditional credit or debit card.
“We already know that Blacks and Hispanics spend at least 50% more on banking services than their white counterparts,” Coaxum said last summer as the company launched its upgraded banking platform. “This is not acceptable. MoCaFi is addressing structural failures in our financial system by reimagining services that ensure that all Americans have access to safe, secure, affordable, and convenient products and services.”
MoCaFi has raised $5.3 million in funding. The firm’s investors include Radicle Impact and Partnership Fund for New York City.
In a round led by existing investor Insight Partners, banking technology company NYMBUS has secured $53 million in new funding. The Series C round is the company’s largest funding to date, and will help it fulfill its mission of empowering banks and credit unions to leverage digital technology to create new revenue streams.
“As the pandemic has pushed digital to the forefront, more banks and credit unions have turned to Nymbus as their partner for growth,” explained Nymbus’ Jeffrey Kimball, who took the helm as the company’s CEO last September. “This new and significant investment validates a confidence in Nymbus to continue transforming the financial services industry with a banking strategy that buys back decades of lost time to speed digital innovation.”
As part of the funding, Insight Partners principal A.J. Malhotra will join Managing Director Peter Sobiloff on the Nymbus Board of Directors. In the funding announcement, Sobiloff underscored the ability of companies like Nymbus to help financial institutions bridge the gap between their digital goals and their legacy systems. “The shift to profitable digital banking is still in its early stages for many traditional institutions,” Sobiloff said, “and Nymbus fills a tremendous hole in the market for enabling these banks and credit unions to finally move beyond playing catchup and set up their businesses for meaningful growth.”
Nymbus noted that the capital – which takes the firm’s total funding to more than $98 million – also will support the launch of its Nymbus Labs initiative. The “soon-to-be-unveiled” project is designed to make it easier for financial institutions to “leverage niche digital banks” to better engage their customers, uncover new revenue opportunities, and drive innovation.
Nymbus most recently demonstrated its technology at FinovateFall 2019. At the conference, the Miami Beach, Florida-based company demonstrated SmartLaunch, its full-service, standalone digital bank alternative. In the time since, the company has partnered with PeoplesBank to launch a digital-first alternative ZYNLO, teamed up with NYDIG to help the Bitcoin-based financial services firm offer Bitcoin banking, and announced a pair of C-suite hires: Sarah Howell as Chief Alliance Officer and Larry McClanahan as Chief Product Officer.
One of the biggest impacts of COVID-19 in the financial services world has been to invigorate the relationship between banks and fintechs. This week’s news that Berkshire Bank has turned to cloud-based document management solution providerCirrus to help it manage financial relief efforts for small businesses is another example of this trend.
“Cirrus’ portal plays a key role in expediting the process of managing SBA loans, enabling Berkshire Bank to collaborate remotely, execute rapidly, and scale quickly to efficiently address the influx in loan requests and alleviate the document chaos associated with SBA lending,” Cirrus founder and CEO David Brooks explained.
Challenged with a massive inflow of SBA loan requests, including 942 Paycheck Protection Program loans on the program’s first day, Berkshire Bank will also benefit from real-time transparency into the progress of each loan. The combination of automation and greater visibility via the integration make the overall lending process faster and more efficient, for both the bank and the customer.
This capacity, Brooks noted in an article written last month, is important. But so is scalability and the ability of businesses and the solutions they depend on to react and adapt to new potential challenges. “With a new administration in place, it is uncertain what additional relief programs may be on the horizon,” Brooks wrote. “By taking time to evaluate existing technology and operational workflows to ensure they are configurable and scalable to support PPP, financial institutions will be better positioned to accommodate future programs.”
Headquartered in Evergreen, Colorado, Cirrus works with banks and other businesses to help them better manage the document processing needs of their commercial and small business accountholders during onboarding and when seeking financing. The company made its Finovate debut last year at our all-digital conference, demonstrating version six of its front-end document management solution.
Founded in 2018, Cirrus includes The FIS FinTech Accelerator in Partnership with The Venture Center and Queen City Fintech among its investors.
Berkshire Bank operates 130 branch offices in New England and New York, and has $12.9 billion in assets. The bank is owned by Berkshire Hills Bancorp, a Boston, Massachusetts-based bank holding company.
A just-announced partnership between two Finovate alums – Mambu and Signicat – will bring digitized identity management services to banks, fintechs, and financial service providers across Europe. The collaboration between the SaaS banking platform and the digital identity company is designed to help institutions in the region leverage innovations in identity management to boost customer acquisition, enhance the customer experience, and defend against identity fraud.
The single-API integration between Signicat’s identity platform and Mambu will enable users to apply a variety of digital identity verification solutions to a range of processes, including onboarding, identity authentication, and e-signatures. In their joint statement, both companies highlighted abandonment as one challenge the new integration will help companies meet. They noted that 63% of consumers in Europe quit at least one financial app in the last year, citing research conducted by Signicat.
At the same time, the integration also will help companies deal with the new environment for cybercrime, particularly identity fraud, which has flourished in the work-from-home, COVID-19 era. “Identity fraud continues to be a major threat to businesses across the globe and damages trust,” Mambu Managing Director for EMEA Eelco-Jan Boonstra said. “And with everyone working from home – the COVID-19 pandemic has only accelerated this. Therefore financial service providers are relying on customer trust and loyalty more than ever.”
Asger Hattel, who took over as Signicat’s CEO in January of last year, underscored the way the pandemic had accelerated pre-existing trends toward digitization. “Global lockdowns have turned a desire for digital services into an urgent need,” Hattel said. “Our research into consumer attitudes towards onboarding show that financial service providers are struggling to keep up with consumer’s digital demands – and it is costing them customers.”
Mambu’s partnership with Signicat comes in the wake of the Mambu’s $132+ million (€110 million) fundraising last month – which brought the company’s total valuation to more than $2 billion (€1.7 billion). Also last month, Mambu announced the addition of new Chief Financial Officer Langley Eide. Founded in 2011 and headquartered in Berlin, Germany, Mambu is an alum of both our Finovate conferences – debuting in 2013 at FinovateAsia – and our event for developers and engineers – FinDEVr New York, in 2016.
Based in Trondheim, Norway, Signicat specializes in providing identity assurance worldwide, enabling banks to leverage existing customer identity to accelerate onboarding, improve access to services, and connect users, devices, and more across channels and markets. A Finovate alum since 2017, Signicat has raised $8.8 million in funding from investors including Horizon 2020, Viking Venture, and Secure Identity Holding.
Can cryptocurrencies play a role in bringing the benefits of modern – or even post-modern – finance to underserved African American communities? Is it possible that bitcoin could be the key to enabling black Americans to close with wealth gap with their non-black fellow citizens?
Provocative as it sounds, this is the thesis of Isaiah Jackson, co-founder of KRBE Digital Assets Group. Jackson’s book Bitcoin & Black America makes the case that a cryptocurrency like Bitcoin has a number of features that make it an important ingredient in the kind of economic independence he believes would benefit black Americans. In an interview with Forbes’ Jason Brett last summer, Jackson noted that during the golden era of black-owned banking in the United States – the Reconstruction Period after the Civil War – the existence of multiple currencies played a significant part in supporting the development of community-based financial institutions. This, in turn, helped build the first black middle class in the U.S.
Jackson sees Bitcoin playing a similar role today. He approves of both Bitcoin’s deflationary nature, which he says encourages savings over spending, and its “circular economy” which – not unlike the economy of 19th century black banking – exists significantly outside of a traditional banking system Jackson decries as racist.
With a background as a computer scientist, as well as a Bitcoin consultant and trader, Jackson is nevertheless wary about a future in which Bitcoin and other cryptocurrencies are common. To the extent that human nature endures, discriminatory practices like redlining, in his opinion, are likely to follow us into our digital future – with the moral (or immoral) panic of the day incentivizing regulators to monitor and restrict certain digital currency transactions from certain people or communities. And if history is any guide, the negative impacts of these restrictions are most likely to fall on those least able to manage them.
Nevertheless, when it comes to the potential for Bitcoin to make a difference for black Americans, Washington is a believer. “For the first time in history,” Washington told CNBC in an interview last month, “we have a Plan B option to the current financial system which has seen years of redlining, racial discrimination, and other egregious acts by retail banks to the Black community.”
The second edition of Bitcoin and Black America is currently available via pre-order. The new edition features seven additional chapters including information on Bitcoin specifically for small business owners, as well as a roster of more than 200+ black professionals working in the Bitcoin industry.
The rise of insurtech – entrepreneurs and innovators looking to do for insurance what fintechs have done for financial services – is a global phenomenon. And one of the areas where insurtech is beginning to take hold is Vietnam. The country experienced a fintech mini-boom from 2017 to 2019 which, among other things, helped put the country’s nascent insurtech market on the map. This week’s Finovate Global Lists shares Fintech News Singapore’s roundup of insurtechs operating in the APAC market of Vietnam that are leveraging everything from mobile to machine learning to bring digital insurance to the more than 97 million citizens of the country.
INSO. Founded in 2018. Headquartered in Hanoi, INSO offers insurance products online as well as the ability to make claims online. The company was among the first in the country to offer flight delay insurance. Vũ Nguyễn Thuỳ Vân is CEO.
OPES. Founded in 2018. Headquartered in Hanoi, OPES Insurance Joint Stock Company is a pioneer in Vietnam’s digital insurance industry. OPES specializes in providing personalized insurance solutions to empower customers rather than brokers.
Papaya. Founded in 2018. Headquartered in Ho Chi Minh City, Papaya offers a one-stop shop for employee benefits to promote health and wellness. Hung Phan is co-founder and CEO.
Save Money. Founded in 2013. Headquartered in Ho Chi Minh City, Save Money is a B2B2C digital insurance platform for banks, hospitals, and telecommunication companies. Trần Quang Ninh is founder and CEO.
Wicare. Founded in 2018. Headquartered in Hanoi, Wicare is a lifestyle insurance company that leverage gamification to boost engagement and encourage customers to exercise. Quang Ngoc Nguyen is founder and CEO.
It’s been more than two years since Finovate launched its first conference on the African continent. In that time, we’ve seen a number of alums from FinovateAfrica in the fintech news headlines: Best of Show-winning digital wealth technology company Bambu raised $10 million, credit decisioning solution provider RISQ teamed up with Aion Digital, and this week, small business solution provider Yoco, headquartered in Cape Town, South Africa, reported that it has reached a major milestone: more than 120,000 small businesses served.
“Through our platform and the results of a recent merchant survey, we have seen up to a 90% decrease in in-person transactions since the lockdown began,” Yoco CEO told TechGist Africa last year when it launched a trio of new payment solutions to support online transactions for small businesses. “We knew that the best way to support our merchants was to develop products that would enable them to do business online and keep money coming in through this period.”
This week for Finovate Global Voices we present Bradley Wattrus, Yoco CFO and co-founder, and Clayton Brett, Capital Product Owner, demoing the Yoco Capital solution for SMEs at FinovateAfrica 2018.
Here is our look at fintech innovation around the world.
Asia-Pacific
South Korea’s Financial Services Commission (FSC) announced plans to expand its open banking ecosystem, which launched in December 2019. The goal initially is to support the use of contactless financial services, with the inclusion of financial investment companies to follow.
Banking-as-a-service company NymCard secured $7.6 million in Series A funding in a round led by Shorooq Partners. Based in Abu Dhabi, NymCard has raised a total of $12 million in capital.
A partnership between Mastercard and subscription-based payments firm Sokin will bring the company’s fixed-price currency exchange services to markets in India, Sri Lanka, Bangladesh, Nepal, and the Maldives.
Flink, Mexico City-based stock trading platform for retail traders, secures $12 million in funding courtesy of a Series A round led by Accel.
Latin American financial receivables marketplace Monkey raised $6 million in Series A funding. Quona Capital and Kinea Ventures co-led the round for the Sao Paulo-based startup, which was founded in 2016.
Consult Hyperion’s Global Ambassador – and frequent Finovate keynote speaker – David Birch is bringing his diplomatic talents to Digital Jersey, where he has been named the Fintech Ambassador for the island-based technology hub.
“I’m delighted to take on this role with Digital Jersey,” Birch said in a statement. “After visiting the island many times over the last few years, I have seen first-hand the opportunities provided by the technology and regulatory infrastructure there. This, combined with its world-class connectivity with an agile, innovative mindset, makes Jersey an interesting proposition in the Fintech space. I’m looking forward to working more closely with the DJ team.”
The largest of the islands in the English Channel between England and France, Jersey is home to Digital Jersey, a state-supported economic development agency and association designed to help grow the island’s digital sector. Established in 2013, Digital Jersey offers a co-working space for technology workers (with both hot and dedicated desks), as well as a lab designed specifically for testing IoT solutions, Digital Jersey Xchange (DJX). In addition to promoting sustainable economic growth on the estimated 107,000-person island and creating a “connected, digital society and enhanced quality of life” there, Digital Jersey also seeks to establish itself as a world-renowned digital center.
“Dave has an excellent reputation built through decades of experience,” Digital Jersey CEO Tony Moretta said. “We know he fully understands the unique advantages we have here in Jersey and will help spread the message off-island that we are open for business in the fintech arena.”
Formally known as the Balliwick of Jersey, the 45 square mile island has been the site of a significant amount of technology innovation compared to its larger, neighboring jurisdictions. Jersey was a pioneer in bringing full-fiber broadband to every home and, in 2016, the Jersey Financial Services Commission, was among the first jurisdictions in the world to implement a virtual currency regime.
Hear David Birch talk more about Jersey and fintech innovation. And check out our most recent conversation with “The Ambassador”, discussing one of his most commonly-requested topics: banks, digital identity, and the challenge of Big Tech.
Tel Aviv-based fintech PayKey, which won Best of Show in its Finovate debut at our London conference in 2019, announced the availability of its new embedded banking solution this week. The offering leverages PayKey’s smartphone keyboard to enable users to manage investments and apply for personal loans directly without having to leave their WhatsApp, Facebook, Instagram, or Twitter app. PayKey’s embedded solution allows users to simply tap on their banks’ logo within the mobile keyboard and get instant access to their investment portfolios – as well as the ability to balance checks, pay bills, and make P2P payments – as seamlessly as a text chat.
“Embedded solutions like PayKey’s keyboard are vital to helping banks engage with customers at the right time and with personalized products,” said company CEO Sheila Kagan. “Investments and personal financing are just the beginning and we’re excited to continue expanding our embedded keyboard solution in the future to help banks support their customers financial health even further.”
The company sees the new functionality as a timely addition given the surge of interest in stock trading, most recently evidenced by the Reddit/Gamestop/Robinhood market frenzy early in the month. The offering also takes advantage of the embedded finance trend of enabling users to access a wider range of functionalities from a singular app or interface. The result is a smoother, more seamless experience, and a way for technology innovators to provide more features that customers want without overly complicating the process to access or use them.
PayKey’s technology has gone live with more than 20 leading banks around the world, including ING and Unicredit. Standard Chartered Bank Korea announced that it was launching the new solution within its SC Mobile Banking app back in August.
Founded in 2014 by Daniel Peled and Offer Markovich, PayKey has raised more than $26 million in funding.
In a round led by New Enterprise Associates, a featuring the participation of more than twelve investors – including executives from Plaid – digital banking solution provider Narmi has raised $20.4 million in new funding. The investment represents the lion’s share of the New York City-based fintech’s total capital, and will be used to help power Narmi’s mission to enable regional banks and credit unions to compete with big banks and neobanks, alike.
“We started Narmi with the mission to help financial institutions thrive in a digital-first world and that mission hasn’t changed,” company co-founder Nikhil Lakhanpal said. “Since launching over four years ago, we’ve experienced over 100% revenue growth every year, launched four enterprise-grade platforms, and helped our partner financial institutions delivery transformational results.”
Also participating in the Series A round were Patriot Financial Partners, Picus Capital, Contour Ventures, and Firebolt Ventures.
Narmi’s cloud-based, API-powered platform gives financial institutions the ability to leverage its digital account opening, consumer and business digital banking, and administrator console platforms to boost growth, increase deposits, and make operations more efficient. The fintech’s customers have reported a 55% increase in new account applications from non-account holders, a 65% reduction in application time, and a 50% decrease in support volume, helping lower back office costs.
And like many fintechs in the digital banking space, Narmi has seen a dramatic uptick in interest in digital solutions with the onset of the COVID pandemic. The company reported a 70% increase in digital activity and transactions across its customer base.
Partner Radius Bank credited Narmi for helping it launch its online and mobile banking experience “50% to 70% faster” than its competitors. Radius Bank, named one of the Best Online Banks of 2021 by Bankrate, and one of the fastest growing banks in Massachusetts, was acquired by LendingClub a year ago for $185 million. Liz Landsman, General Partner at NEA, further praised Narmi for its “understanding of the challenges that regional banks and credit unions are facing to keep pace with an increasingly digitally-centric customer base in banking today.”
Founded in 2016, Narmi also includes Freedom Credit Union and Berkshire Bank among its customers.
