FinovateSpring 2016 / CallVU
Presenter Profile:
How they describe themselves: CallVU is a Startup that innovates how organisations engage with customers with an omni-channel experience at the hand of the customer, leveraging the multi-modality of smartphones. The company won innovation rewards of MasterCard, Citi Bank and Credit Suisse, and has a patent portfolio for its technology.
How they describe their product/innovation: CallVU Mobile Digital Engagement combines rich digital, interactive media and voice to deliver a highly engaging and collaborative customer experience and creates a new customer service channel for smartphone users to increase digital engagement and self-service, reduce calls, and improve first contact resolution in contact centers.
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Ziv Orr, VP Bus. Dev. & Co-Founder, ziv@callvu.com
Press: Dan Gerstenfeld, dan@interteam.co.il
Sales: Amitai Ratzon, amitai.ratzon@callvu.com