Kabbage’s Partnership with UPS Provides More Funding by Using Shipping Data in Underwriting

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Kabbage, a startup that provides financing to online merchants, announced yesterday that it has partnered with UPS to use customer shipping data to make better underwriting decisions.

“Effective today, small businesses will be able to direct UPS to share their shipping history with Kabbage via the Kabbage.com website, making it possible for them to potentially obtain more capital at lower rates.”

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A video on Kabbage’s blog states that UPS is also providing Kabbage an undisclosed amount of capital to grow its customer base and fund more small businesses.

To learn more about Kabbage, watch its FinovateFall 2011 demo.

ETRONIKA Piques the Interest of FinovateEurope Audience

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In the week after FinovateEurope, I’ve been keeping track of press coverage from the conference. The media has generated a lot of buzz* about ETRONIKA’s use of Microsoft Kinect for online banking.

ETRONIKA, a Lithuanian startup, uses Kinect technology to provide users access to their online bank account via face and voice recognition, followed by a PIN number. After logging in, clients can navigate the system using voice commands and sweeping hand gestures.

Because this was the first time the Finovate team had ever seen this type of unique financial technology, we eagerly awaited seeing the demo. On the rehearsal day before the show, the microphones interfered with the voice recognition feature**. We sweated it out as the audio/visual team adjusted their equipment to minimize the echo caused by the large auditorium.

When ETRONIKA stepped up to the stage on the day of the conference, all fingers were crossed. Fortunately, the technology worked (almost) flawlessly, and the startup was able to share its unique technology with the audience.

ETRONIKA’s demo video will be posted on the Finovate website in a few weeks.

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*Press coverage includes:

Bank Innovation
7 New Services Launched at FinovateEurope 2012
by Mary Wisniewski
Commercial Integrator
Etronika Unveils Improved Microsoft Kinect-Based Online Banking
by Rachel Cericola
I Programmer
Kinect The Ultimate Security Device
by Harry Fairhead
Inside Brunei fm
ETRONIKA Brings online banking to Gesture Control, But Why?
by Roshan Jerad Perera
My Bank Tracker
Wave Your Arms in the Air: Etronika’s Gesture-Based Banking
by Willy Staley
Slash Gear
ETRONIKA produce Kinect-based online banking
by Chris Burns
TechCrunch Europe
Lithuanian company develops Kinect-powered online banking system
by Mike Butcher
Ubergizmo
Kinect based online banking from Etronika a reality now
by Edwin Kee
Visible Banking
Etronika: Kinect Banking at the Branch, Minority Report Style [INTERVIEW]
by Christophe Langlois

**The voice-recognition feature works fine in a normal setting, this issue was solely caused by audio/visual technicalities. 

Finovate Alumni News– February 16, 2012

  • Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgInspirePay embeds Dwolla’s payment network.
  • Fast Co Design applauds ReadyForZero’s product and UI.
  • Phil D’Angio appointed as Senior VP of Global Sales for ValidSoft.
  • MAPFRE Puerto Rico selects Identity Theft 911 to provide ID theft protection & resolution services to policyholders.
  • Vision Research Lab highlights Holvi’s demo from FinovateEurope.
  • DepositAccounts.com looks at reward checking accounts from Kasasa.
  • Kabbage’s partnership with UPS provides more funding by using shipping data in underwriting.
  • BillFloat is loaning more than $1 million per month.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Peter Thiel’s Valar Ventures Contributes to Xero’s Recent $16.6 Million in Funding

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Earlier this month, online accounting software Xero announced a $16.6 million round of financing, funded partially by Peter Thiel’s Valar Ventures. This is not this first time the famed investor has funded Xero.

TechCrunch reports:

“Thiel first invested $3 million in New Zealand-founded Xero back in 2010, with the aim of fueling expansion in the United States. The company says that’s also the reason for the latest round.”

MYOB co-founder Craig Winkler and Sam Morgan also participated in the round.

To learn more about Xero, watch its FinovateSpring 2011 demo.

MasterCard Forms Alliance with Silver Tail Systems

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Last week, MasterCard announced the formation of a relationship with Silver Tail Systems, an online security and intelligence startup.

“By combining Silver Tail Systems’ technology with MasterCard’s extensive payments experience and insights, merchants will be better equipped to spot malware or robotic (“bots”) activity originating from personal computers or smart phones attacking their online payments systems.”

The two will help U.S.-based online merchants by providing fraud solutions.

To learn more about Silver Tail Solutions, watch its FinovateSpring 2011 demo.

Finovate Alumni News– February 15, 2012

  • Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgAmerican Banker reports SmartyPig adds office in India.
  • American Banker reports PayPal digs even further into the prepaid card market.
  • TechCrunch Europe covers ETRONIKA’s FinovateEurope presentation.
  • VentureBeat lists Danny Shader, CEO of PayNearMe, as an entrepreneur using startups to change the world.
  • Since Aptys Solutions 2010 launch, over 1,000 commercial banks now use PayLOGICS platform to process payments.
  •  Diversinet Corp. appoints Dr. Hon Pak as the company’s CEO.
  • Cartera Commerce named to OnMedia 100 Top Private Companies List.
  • AccMan looks at how CurrencyFair solves multi-currency cost issues.
  • INDYCAR partners with Segmint to reward race fans.
  • MasterCard forms alliance with Silver Tail Systems.
  • Peter Thiel’s Valar Ventures contributes to Xero’s recent $16.6 million in funding.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Self-Serve: Chase Bank Allows Users to Create Their Own Billpay “Proof of Payment” Letters

image Last night, my son was having trouble convincing his college landlord that the Feb rent payment had been sent via online billpay. I was not happy, envisioning an extended conversation with bank customer service, something that is very, very low on my list of Monday night activities.

So I logged in to the Chase account to see if the check had cleared. At best, I expected to see that the payment had been sent via billpay, but no way to prove that the check had actually arrived. 

Bit I was pleasantly surprised. Not only could I see that the payment had cleared, the bank had posted an image of the check so I could see the landlord’s endorsement (see screenshot 1 and 2).

That was great on its own. But wait, there was more.

The bank offers a self-service “Note to Payee” function that automatically creates a letter to document payment details, including a copy of the check image (see screenshot 3). All you have to do is download the PDF and attach it to an email to the payee.

The only hitch in the system is finding these functions. They are located under the Payments & Transfers tab (see screenshot 1). That’s not bad, but it would be more intuitive to place a direct link from the the online statement (My Accounts) to the bill payment details. Also, the “Print to PDF” button is easily missed (screenshot 2).

Still, the entire process took less than two minutes. And I didn’t have to call customer service, a saving of 15 minutes of my time and $15-20 in customer service expense by the bank. 

The letter worked perfectly. Within an hour, the landlord had backed down, apologized for her error, and went back to her day job. This pretty much makes up for the unreadable bit of correspondence I got from the bank last week. 

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1. Chase bill payment activity screen (14 Feb 2012)

Chase bill payment activity area within online banking

2. Chase proof-of-payment screen
Note: Print to PDF option

Chase bill payment details page


3. Chase automatically generated “Note to Payee” letter in PDF format

Chase proof of payment letter
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Note: See our Online Banking Report for more info on bill payment, messaging, customer service and much more.

Dwolla Raises $5 Million in Series B From Union Square Ventures

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Earlier this month, payment network Dwolla announced that it raised $5 million in Series B funding from Union Square Ventures. In addition, Village Ventures, Thrive Capital, Artists & Instigators  and angel investor Paige Craig also participated in the round.

Silicon Prairie News reports:

“With the new funds, which bring Dwolla’s total amount raised to date to around $6.3 million, the company plans to bolster its product development and support and aggressively expand its API offerings…”

While not divulging any concrete numbers, Dwolla has shared a few stats over the past year on its blog

  • Users grew 25x
  • Merchants grew 37x
  • Millions have been saved in fees
  • 16 jobs were added to the Des Moines economy

To learn more about Dwolla, watch its FinovateSpring 2011 demo.

Five of Fast Company’s 10 Most Innovative Companies in Finance are Finovate Alums

Fast Company recently published a list of most innovative companies that contained multiple Finovate alumni. Here’s the breakdown:

Overall top 50 most innovative companies:

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Google
Rank: 3
FinovateFall 2011 demo

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PayPal
Rank: 43
FinovateSpring 2011 demo

Top 10* in finance category:

PayPal
Rank: 4
FinovateSpring 2011 demo

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SecondMarket
Rank: 6
FinovateStarup09 demo

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Dwolla
Rank: 8
FinovateSpring 2011 demo

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Simple (formerly BankSimple)
Rank: 9
FinovateFall 2011 demo

StockTwits
Rank: 10StockTwitsLogo4.jpg
FinovateEurope 2011 demo

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*Also included in the finance category are:

2. Starbucks
3. Kickstarter
5. Y Combinator
7. American Express

IBM to Purchase Worklight for Undisclosed Amount

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Late last month, IBM announced plans to purchase mobile app management company, Worklight:

“With this acquisition, IBM’s mobile offerings will span mobile application development, integration, security and management. Worklight will become an important piece of IBM’s mobility strategy, offering clients an open platform that helps speed the delivery of existing and new mobile applications to multiple devices. It also helps enable secure connections between smartphone and tablet applications with enterprise IT systems”

The deal is expected to close in the first quarter of this year. The financial terms were not disclosed.

To learn more, watch Worklight’s FinovateFall 2010 demo.

Finovate Alumni News– February 14, 2012

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  • Balance Financial looks at lessons Facebook can teach about personal finance.
  • Pandodaily takes an in-depth look at BillGuard.
  • ThreatMetrix & TransUnion launch fraud prevention platforms.
  • Expensify claims to lead the ScanAnywhere alliance against toxic receipt menace.
  • Kony introduces version 2.0 of mobile banking application.
  • Ubergizmo reports: Kinect based online banking from Etronika a reality now.
  • IBM to purchase Worklight for undisclosed amount.
  • Dwolla raises $5 million in Series B from Union Square Ventures.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Kickstart Your Banking Community with Crowdfunding

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image If you read much tech news, you’ve probably heard about Kickstarter, or at least their most famous project that helped a budding entrepreneur make watches from iPod Nanos (above).

Kickstarter is the best known (note 1) of the so-called crowdfunding sites where the Internet is invited to help fund new projects in return for recognition and/or a tangible good related to the project. Kickstarter focuses on the arts world, helping connect artists, designers, publishers, and performers with patrons around the world, who kick in as little as a $1 to help get a project off the ground. There are dozens of others focusing on other areas as well. 

You're a Backerimage I used Kickstarter this weekend to fund publication of a new comic book called Steamfunk (screenshot below). I came across it when searching for local Seattle-area projects.

My niece is a steampunk fan, so I thought it would be a nice surprise for her. I dropped $15 into its pledge drive, and assuming the artist Zilla Doty receives at least the $3,000 he was seeking (note 2), in April I’ll have a signed copy of his inaugural edition to send to my niece (note 3).

Not only do I get a cool one-of-a-kind gift, I gain the satisfaction of helping a local artist get a project off the ground. Very gratifying.
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Bank Opportunity
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I bring this up, not because it’s a slow news day, but because I think leveraging crowdfunding could be a good way for community banks or credit unions to distinguish themselves in the local market. It would not be an easy project, getting people to part with their money never is, but it has the potential to attract new small business clients while supporting your community.   

Here’s how it would work (note 4):

1. Bank sends customers to a third-party crowdfunding site, which could be operated independently, or private-branded for the bank

2. Bank publicizes new community projects via its website, blog, Facebook page, and so on

3. OPTIONAL: Bank offers to match the crowd’s funding with a credit line/loan (if needed and assuming reasonable credit risks) or other banking services

For extra credit: Integrate crowdfunding with peer-to-peer lending. 

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Kickstarter project page
Note: This is how it looks after you’ve made a pledge

Kickstarter project page

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Notes:
1. According to Compete, Kickstarter had 750,000 unique U.S. visitors in Dec. 2011.
2. With 20 hours to go, the project has easily surpassed the $3,000 goal. 175 backers have pledged almost $5,000.
3. The pledge process is very smooth. Payment is made when you make the pledge and fulfilled through Amazon Payments. If the project fails to reach 100% funding by the end date, you get your money refunded. According to the company, 90% of the projects who make it past the 25%-funded mark end up with 100% funding. That’s an amazing stat.
4. No, I don’t have a clue what objections you might get from compliance, but I’ll bet it will be an interesting conversation.
5. We haven’t written specifically about crowdfunding at Online Banking Report, but we’ve covered P2P lending and small biz banking services.