Finovate Demo Video Archives

Presenter Profile:

How they describe themselves: Speechpro is the US-based subsidiary of STC Group – the leading developer of voice and multimodal biometric systems, as well as solutions for audio and video recording, processing and analysis. With one of the largest R&D teams in the industry and more than 25 years of experience, STC Group is well-known for solutions implemented by some of the largest international companies in banking, security, telecom and public sectors.

STC’s global distribution network includes numerous resellers and partners worldwide. The products are utilized in over 75 countries.

By 2016 there are more than 400 employees working for STC Group.

How they describe their product/innovation: VoiceKey.FRAUD is a specialized solution for company security built on unique voice biometric technologies that search for and identify fraudsters among customers calling to contact centers.

VoiceKey.FRAUD automatically detects fraudulent voices in incoming calls made to call centers and immediately notifies the operator and security services to take action. It compares voices of callers with voices from fraud database in online and offline modes and creates its own fraudsters list.

This approach protects both the organization and customers, saving them from the cost of fraud, as well as reducing the cost of processing recorded conversations by security service employees.

Product distribution strategy: Direct to Business (B2B)

Contact

Bus. Dev.: Steve Eccher, Bus. Dev., eccher@speechpro-usa.com, 919-728-9660
Press: pr@speechpro.com