Banking While Black: Digital Banking and the Black Community

Banking While Black: Digital Banking and the Black Community

It may not be the return of Black Wall Street. But from veteran bankers leading their institutions into the digital future to celebrities and athletes, who are leveraging their fame to encourage African Americans to take advantage of digital financial tools, the challenger banking revolution that is sweeping the globe is also creating new opportunities for banking in African American communities.

As part of our Black History Month commemoration, we’re taking a look at three, digital-first neobanks – and another that was a digital pioneer ahead of its peers – that were founded and are run by African Americans. It is especially interesting to see how all of these financial institutions both respond to the financial wellness needs of the individual while also working support African American small businesses.

It should be noted that digital banking customers who want to support black-owned banks also have the option of signing up for the online offerings of the more than 40 brick and mortar black-owned banks in the U.S. that provide digital banking services.


First Boulevard – Headquartered in Overland Park, Kansas, First Boulevard offers “Unapologetic Banking Built for Black America.” In addition to a contactless Visa debit card and P2P payments, First Boulevard also includes programs such as Early Payday, which enables account holders to get paid up to two days early, and rewards program called “Cash Back for Buying Black.” This program gives First Boulevard accountholders up to 5% cash back at participating African-American businesses.

First Boulevard charges no overdraft or monthly fees, and has no minimum balance requirements. The bank’s app features PFM tools that enable users to round up purchases to store away extra savings, as well as provie spending recommendations and real-time insights based on the user’s purchases.

Initially introduced as Tenth last fall, First Boulevard has raised $5 million in funding. The challenger bank made fintech headlines earlier this month on news that it had partnered with Visa to pilot the payments giant’s new suite of cryptocurrency APIs.

“(First Boulevard’s) mission is to help Black America build wealth,” said CEO Donald Hawkins. Hawkins co-founded First Boulevard along with COO Asya Bradley, who was recently recognized as an “Inspiring FinTech Female” by NYC FinTech Women. “We are thrilled to partner with the leader in digital payments, Visa, and leverage their crypto APIs to provide another channel for the Black community to access crypto as a new asset class that can help build Black wealth,” he said.


Greenwood Financial – Founded by a host of African American notables including Civil Rights leader Andrew J. Young, rapper and activist Michael “Killer Mike” Render, and Bounce TV Network founder Ryan Glover, Greenwood Financial blends “best-in-class” online banking services with innovative strategies to support black and Latino-oriented causes and SMEs.

Greenwood borrows its name from the Greenwood District of Tulsa, Oklahoma, which featured what was called “Black Wall Street” of early 20th century black-owned financial institutions established in the wake of the Reconstruction Era.

The firm’s C-suite includes Aparicio Giddins, President and Chief Technology Officer, a former executive at both Bank of America and TD with years of work in mobile product and emerging platform management – experience that will prove critical in helping Greenwood grow.

“I wanted to start a bank out of college,” Giddens told ABC News in an interview earlier this year, adding that he was motivated in part by the fact that he observed so few African Americans in banking. In Greenwood, he recognizes the opportunity not just to increase African American representation in the industry, but to bolster the community by using black-owned banks to “recirculate dollars” back into the community.

Greenwood Financial raised $3 million in seed funding back in October. Last month, the platform announced that it has topped 500,000 sign-ups for its virtual banking solutions in its first 100 days. Greenwood’s offering includes savings and spending accounts, virtual debit cards, P2P transfers, mobile check deposit, and no-hidden-fee ATMs in more than 30,000 locations.


OneUnited Bank – In addition to being the largest African-American owned, FDIC-insured bank, OneUnited Bank also has the distinction of being a pioneer in Internet banking among black-owned banks. Founded in 1968 as Unity Bank and Trust Company with $1.2 million in capital, OneUnited Bank has grown into a multi-branch bank and community development financial institution (CDFI) with more than $680 million in total assets. And with offices in Los Angeles, Boston, and Miami, OneUnited Bank has financed more than $100 million in loans over the past two years.

This month, the institution announced its OneTransaction Campaign. In partnership with Visa, and including a free virtual financial conference on Junetheenth of this year (June 19), the initiative is geared toward convincing African Americans to choose one transaction in 2021 to improve their financial net worth. Ideas range from getting life insurance to starting an automatic savings plan to get rid of high-interest debt.

“The reality is the racial wealth gap for each family can be closed by one strategic transaction,” OneUnited Bank Chairman and CEO Kevin Cohee explained. “By encouraging our community to accomplish One Transaction in 2021, we can make financial literacy a core value of the Black community and create generational wealth.”

Last fall, OneUnited Bank announced a $10 million deposit from international biotech company Biogen. “This deposit is one of many ways we are delivering on our enhanced Diversity, Equity, and Inclusion strategy,” Biogen EVP for Global Product Strategy and Commercialization Chirfi Guindo said. “But for OneUnited’s customers, this deposit could mean allowing them to pursue their dreams or strengthening underrepresented minority businesses.”


MoCaFi – Headquartered in New York, MoCaFi (which stands for Mobility Capital Finance) is a black-owned mobile banking platform that specializes in helping members of underserved communities benefit from digital financial services. Founded in 2015 by CEO Wole Coaxum, MoCaFi combines 21st century financial wellness solutions with an equally contemporary awareness that – in many communities – both physical money and physical banking locations are a major part of the financial ecosystem. The company partners with retail stores to enable MoCaFi account holders to deposit and withdraw money from their accounts without fee.

Last fall, MoCaFi announced a partnership with Finovate alum InComm that will give members of the black-owned neobank the ability to load their MoCaFi Mobility Debit Mastercard cash at physical retail locations around the country. InComm Payments SVP of Sales Tim Richardson praised MoCaFi as “one of the fastest growing mobile banking platforms in the country” and highlighted the company’s ability to close the “cashless” payments gap for many underbanked consumers that do not have a traditional credit or debit card.

“We already know that Blacks and Hispanics spend at least 50% more on banking services than their white counterparts,” Coaxum said last summer as the company launched its upgraded banking platform. “This is not acceptable. MoCaFi is addressing structural failures in our financial system by reimagining services that ensure that all Americans have access to safe, secure, affordable, and convenient products and services.”

MoCaFi has raised $5.3 million in funding. The firm’s investors include Radicle Impact and Partnership Fund for New York City.


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Klarna Launches Bank Account Offering in Germany

Klarna Launches Bank Account Offering in Germany

Klarna is taking its Buy Now, Pay Later (BNPL) platform to a logical next step. The Sweden-based company announced today it will launch a bank account offering in Germany.

This move makes Klarna the first BNPL firm to make such a move. The company will now compete with the growing roster of digital banks in Germany, including N26 and Tomorrow.

Users will receive a Visa debit card, which is available in two colors, and will have tools on the app to track, manage, budget, and analyze their spending habits. Klarna will also reimburse users for two global ATM transactions per month.

“Our focus is to provide a superior shopping experience to our consumers at the intersection of retail and banking,” said Klarna CEO Sebastian Siemiatkowski. “And we know that there’s still massive room for improvement to the way many people bank and save their money today. Users are demanding more seamless, intuitive and transparent services to meet their daily needs, but many banks still do not cater for this.”

As Siemiatkowski points out, Klarna banking will be useful for “bundling shopping and banking in one app.” However, it is difficult to see the extra value a Klarna bank account will bring to users who aren’t big on shopping. N26 touts an integration with Transferwise for easy and inexpensive foreign money transfers and Tomorrow differentiates itself with a positive approach to sustainability and social causes. Klarna, in contrast, makes shopping a more embedded experience. This isn’t necessarily a positive attribute for one’s finances.

To counteract this “spend, spend, spend” mentality, Klarna said it has plans to add savings goals to the banking app, a feature that is already available in Sweden.

A pilot of Klarna’s bank account will initially be available to the company’s “most loyal” users and will roll out to all Germany-based users “in the coming months.”


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NYMBUS Raises $53 Million in Series C Funding

NYMBUS Raises $53 Million in Series C Funding

In a round led by existing investor Insight Partners, banking technology company NYMBUS has secured $53 million in new funding. The Series C round is the company’s largest funding to date, and will help it fulfill its mission of empowering banks and credit unions to leverage digital technology to create new revenue streams.

“As the pandemic has pushed digital to the forefront, more banks and credit unions have turned to Nymbus as their partner for growth,” explained Nymbus’ Jeffrey Kimball, who took the helm as the company’s CEO last September. “This new and significant investment validates a confidence in Nymbus to continue transforming the financial services industry with a banking strategy that buys back decades of lost time to speed digital innovation.”

As part of the funding, Insight Partners principal A.J. Malhotra will join Managing Director Peter Sobiloff on the Nymbus Board of Directors. In the funding announcement, Sobiloff underscored the ability of companies like Nymbus to help financial institutions bridge the gap between their digital goals and their legacy systems. “The shift to profitable digital banking is still in its early stages for many traditional institutions,” Sobiloff said, “and Nymbus fills a tremendous hole in the market for enabling these banks and credit unions to finally move beyond playing catchup and set up their businesses for meaningful growth.”

Nymbus noted that the capital – which takes the firm’s total funding to more than $98 million – also will support the launch of its Nymbus Labs initiative. The “soon-to-be-unveiled” project is designed to make it easier for financial institutions to “leverage niche digital banks” to better engage their customers, uncover new revenue opportunities, and drive innovation.

Nymbus most recently demonstrated its technology at FinovateFall 2019. At the conference, the Miami Beach, Florida-based company demonstrated SmartLaunch, its full-service, standalone digital bank alternative. In the time since, the company has partnered with PeoplesBank to launch a digital-first alternative ZYNLO, teamed up with NYDIG to help the Bitcoin-based financial services firm offer Bitcoin banking, and announced a pair of C-suite hires: Sarah Howell as Chief Alliance Officer and Larry McClanahan as Chief Product Officer.


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How Micronotes is Empowering Consumers through Refinance

How Micronotes is Empowering Consumers through Refinance

AI marketing expert Micronotes recently launched a refinancing tool that will help consumers reorganize their debt, while enabling banks to lower their borrowing costs and boost customer retention.

The new tool builds on Micronotes’ ReFi solution it launched last June. The credit marketing automation suite enables banks to leverage AI to help their clients automatically identify refinancing opportunities for a range of consumer debt, including auto loans, personal loans, student loans, credit card debt, and mortgages.

With today’s advancement of ReFi, Micronotes is teaming up with Experian to leverage the firm’s database of consumer credit profiles. Experian will compare the bank’s current lending criteria to the consumer’s credit profile, and then synthetically refinance the customer’s existing debt held elsewhere while identifying other refinancing opportunities.

“We’re thrilled to partner with Experian to leverage artificial intelligence and data to help consumers lower their borrowing costs,” said Devon Kinkead, founder and CEO of Micronotes. “With an estimated $2 trillion in mispriced debt, during an era of persistently low interest rates, we help digital banking customers see where they’re overpaying interest that can be refinanced with a lender they know and trust — their primary financial institution.”

Micronotes’ personalization expertise comes in via the customer communication piece. The company will send the customer a message in the digital banking channel that informs them of the potential savings. Using Micronotes’ technology, the customer can respond to the message using preset, customizable quick-response buttons that range from “remind me later” to “chat with a banker.”

This quick-response messaging system is Micronotes’ bread and butter. The company was founded in 2008 to help financial institutions start conversations with their customers in a non-invasive way. At the company’s most recent Finovate appearance, FinovateSpring 2013, Micronotes showed off its cross-sell feature that uses predictive analytics to bring the branch sales process into the digital channel.

Headquartered in Boston, Massachusetts, Micronotes has raised $12.2 million.


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Cirrus Helps Berkshire Bank Deliver on SBA and PPP Lending

Cirrus Helps Berkshire Bank Deliver on SBA and PPP Lending

One of the biggest impacts of COVID-19 in the financial services world has been to invigorate the relationship between banks and fintechs. This week’s news that Berkshire Bank has turned to cloud-based document management solution provider Cirrus to help it manage financial relief efforts for small businesses is another example of this trend.

“Cirrus’ portal plays a key role in expediting the process of managing SBA loans, enabling Berkshire Bank to collaborate remotely, execute rapidly, and scale quickly to efficiently address the influx in loan requests and alleviate the document chaos associated with SBA lending,” Cirrus founder and CEO David Brooks explained.

Challenged with a massive inflow of SBA loan requests, including 942 Paycheck Protection Program loans on the program’s first day, Berkshire Bank will also benefit from real-time transparency into the progress of each loan. The combination of automation and greater visibility via the integration make the overall lending process faster and more efficient, for both the bank and the customer.

This capacity, Brooks noted in an article written last month, is important. But so is scalability and the ability of businesses and the solutions they depend on to react and adapt to new potential challenges. “With a new administration in place, it is uncertain what additional relief programs may be on the horizon,” Brooks wrote. “By taking time to evaluate existing technology and operational workflows to ensure they are configurable and scalable to support PPP, financial institutions will be better positioned to accommodate future programs.”

Headquartered in Evergreen, Colorado, Cirrus works with banks and other businesses to help them better manage the document processing needs of their commercial and small business accountholders during onboarding and when seeking financing. The company made its Finovate debut last year at our all-digital conference, demonstrating version six of its front-end document management solution.

Founded in 2018, Cirrus includes The FIS FinTech Accelerator in Partnership with The Venture Center and Queen City Fintech among its investors.

Berkshire Bank operates 130 branch offices in New England and New York, and has $12.9 billion in assets. The bank is owned by Berkshire Hills Bancorp, a Boston, Massachusetts-based bank holding company.


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Shopify Brings Embedded Finance to Facebook & Instagram

Shopify Brings Embedded Finance to Facebook & Instagram

As social commerce rises, e-commerce platform Shopify is getting in on where the action is happening. The company announced today it is bringing its Shop Pay checkout and payment processing system to Instagram users and Facebook Shops.

This builds on the existing payment methods available to these Facebook-owned social platforms. Previously, shoppers had the option to either pay with PayPal or manually enter their payment card credentials.

Shop Pay, on the other hand, stores users’ payment card and shipping information to make the embedded payment experience as seamless as possible for the end customer. Prior to today, Shop Pay was only available to Shopify’s e-commerce store clients, including brands such as Allbirds, Kith, Beyond Yoga, and Jonathan Adler.

Shop Pay expands to Facebook and Instagram

Shop Pay has 60 million users and last year helped buyers complete more than 137 million orders. This is small compared to PayPal’s 377 million active users. Shopify, however, is aiming to gain an edge by targeting the millennial customer base by offering carbon offset options that allow merchants and customers to offset the carbon emissions of their deliveries.

“People are embracing social platforms not only for connection, but for commerce,” said Carl Rivera, General Manager of Shop. “Making Shop Pay available outside of Shopify for the first time means even more shoppers can use the fastest and best checkout on the Internet.”

As for what’s next in the Shopify-Facebook tie-up, Rivera said to expect more collaboration in the future. He added, “…we’ll continue to work with Facebook to bring a number of Shopify services and products to these platforms to make social selling so much better”

The ecommerce tools are available for Instagram users today and will be available for U.S. Facebook Shops in the coming weeks.


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Why I Have a Close Eye on DeFi

Why I Have a Close Eye on DeFi

The decentralized finance (DeFi) conversation started to pick up about a year ago. Today, we’re starting to see this once-fringe topic emerge as a mainstream conversation in fintech.

In fact, now that DeFi has become a reality, it’s not something that’s going away any time soon. The advent of cryptocurrencies enabled consumers to transfer money between parties without relying on a traditional bank. DeFi takes this power the next level.

These added capabilities are what have the potential to take cryptocurrencies from a speculative device to a useful tool. But while this is a reality for some, it is still a concept on paper for most. So why am I paying attention to DeFi now, while it’s still in its infancy?

It’s more than an idea

As mentioned above, DeFi has moved from the concept of “an interesting idea” into a concrete, value-added financial tool. Leveraging the power of smart contracts, DeFi allows users to lend, earn interest, and claim insurance. It can also be used to prove identity, assist with underwriting, AML and KYC compliance, and more.

Because of these capabilities, the use of DeFi is becoming more popular. The following graphic from DeFi Pulse shows the total U.S. dollar value locked in DeFi. The graph shows DeFi starting to take off in July of last year and rise exponentially. Today, the total locked value is more than $35.9 billion.

With this growth, we can expect to see more projects and use cases launch as DeFi emerges from an idea to a new reality.

DeFi will change banking as we know it

Today’s traditional banking system relies on centralized control. But one of the key aspects of DeFi is that it operates without an intermediary. That is, users can complete banking activities without a central governmental authority, a bank, or even a company setting rules, governing, and regulating activity.

Instead of this central control, DeFi leverages smart contracts that use “oracles,” or services that inform smart contracts of external data so that it can execute its purpose based on that data. As an example, a smart contract for flood insurance might rely on rain gauges to determine whether or not to pay out insurance claims to homeowners living in a certain area.

This key difference will change how consumers shop for financial services. Instead of hinging on trusting an institution, the consumer’s decision will rely on how smart they think the smart contract is, and whether or not they trust the oracles the smart contract uses.

It will transform the industry for the better

While DeFi is a little bit intimidating, it has the ability to change the financial world for the better. It is scalable and programmable, and is therefore well-suited for growth. In addition, it is immutable. That is, it is tamper-proof and cannot be changed or hacked. And transaction details are transparent; DeFi protocols are built with open source code and can be viewed by anyone.

The final, and perhaps most notable, aspect of DeFi is that it is permissionless. This means that anyone with a crypto wallet and an internet connection can participate in the DeFi economy. There is no minimum balance requirement and, because it doesn’t revolve around a central government, there are no geographic limitations.


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NCR Acquires Terafina to Expand Digital Banking Platform

NCR Acquires Terafina to Expand Digital Banking Platform

Two weeks after announcing its purchase of Cardtronics, fintech hardware giant NCR is acquiring Terafina, a company known for its digital account opening and onboarding tools.

Financial terms of the agreement were not disclosed.

NCR will tap Terafina’s expertise to expand NCR’s sales and marketing capabilities in its Digital First Banking Platform. The offering, which can be tailored to fit institutions ranging in size from large banks to community banks and credit unions, provides an API-led approach to digital banking that can be hosted or deployed on-premise to help banks lower costs and speed up their innovation cycle.

Last year increased the urgency for financial services companies of all kinds to improve their digital customer experiences. Founded in 2014, Terafina suits this need. The company offers a software-as-a-service solution that offers digital onboarding tools and helps banks and credit unions synchronize their branch, call center, and digital operations to provide a consistent user experience across channels.

At FinovateSpring 2019, Terafina Founder and CEO Meheriar Hasan showcased the company’s digital sales platform that helps banks address the needs of their small business clients.

“Digital Banking is a key aspect of the NCR-as-a-Service strategy we laid out at Investor Day in December,” said NCR CEO Michael D. Hayford. “Terafina has been a partner of ours and is already up and running, integrated with our Digital Banking platform. We know this adds value for our clients by making digital account sales, marketing and onboarding easier, so they can provide a superior experience for customers.”

Today’s deal marks NCR’s 29th acquisition since it was founded in 1884. NCR’s purchase of Terafina fits with the company’s strategy to purchase early stage companies to boost its product capabilities and enhance its leadership.

NCR is headquartered in Atlanta, Georgia, and counts 36,000 employees across the globe. The company is listed on the New York Stock Exchange under the ticker NCR and has a market capitalization of $4.81 billion.



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Mambu and Signicat Team Up to Digitize Identity Management in Europe

Mambu and Signicat Team Up to Digitize Identity Management in Europe

A just-announced partnership between two Finovate alums – Mambu and Signicat – will bring digitized identity management services to banks, fintechs, and financial service providers across Europe. The collaboration between the SaaS banking platform and the digital identity company is designed to help institutions in the region leverage innovations in identity management to boost customer acquisition, enhance the customer experience, and defend against identity fraud.

The single-API integration between Signicat’s identity platform and Mambu will enable users to apply a variety of digital identity verification solutions to a range of processes, including onboarding, identity authentication, and e-signatures. In their joint statement, both companies highlighted abandonment as one challenge the new integration will help companies meet. They noted that 63% of consumers in Europe quit at least one financial app in the last year, citing research conducted by Signicat.

At the same time, the integration also will help companies deal with the new environment for cybercrime, particularly identity fraud, which has flourished in the work-from-home, COVID-19 era. “Identity fraud continues to be a major threat to businesses across the globe and damages trust,” Mambu Managing Director for EMEA Eelco-Jan Boonstra said. “And with everyone working from home – the COVID-19 pandemic has only accelerated this. Therefore financial service providers are relying on customer trust and loyalty more than ever.”

Asger Hattel, who took over as Signicat’s CEO in January of last year, underscored the way the pandemic had accelerated pre-existing trends toward digitization. “Global lockdowns have turned a desire for digital services into an urgent need,” Hattel said. “Our research into consumer attitudes towards onboarding show that financial service providers are struggling to keep up with consumer’s digital demands – and it is costing them customers.”

Mambu’s partnership with Signicat comes in the wake of the Mambu’s $132+ million (€110 million) fundraising last month – which brought the company’s total valuation to more than $2 billion (€1.7 billion). Also last month, Mambu announced the addition of new Chief Financial Officer Langley Eide. Founded in 2011 and headquartered in Berlin, Germany, Mambu is an alum of both our Finovate conferences – debuting in 2013 at FinovateAsia – and our event for developers and engineers – FinDEVr New York, in 2016.

Based in Trondheim, Norway, Signicat specializes in providing identity assurance worldwide, enabling banks to leverage existing customer identity to accelerate onboarding, improve access to services, and connect users, devices, and more across channels and markets. A Finovate alum since 2017, Signicat has raised $8.8 million in funding from investors including Horizon 2020, Viking Venture, and Secure Identity Holding.


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CoCoNet Appoints Mark Lohweber as New CEO

CoCoNet Appoints Mark Lohweber as New CEO

Digital corporate banking solutions company CoCoNet Software announced a new CEO today. Mark Lohweber is now heading up the company, taking the reins from former CEO Björn Hassing, who will transition to serve as the company’s CTO.

Lohweber will head up CoCoNet’s board of directors, which also consists of Hassing and company CFO and COO Axel B. Wiethoff.

“In corporate banking, many banks have great potential for process and portfolio optimisation through digitalisation”, said Lohweber. “CoCoNet already offers outstanding solutions in this area. That is why I am very happy, together with Axel, Björn and the entire CoCoNet team, to be a strong partner in digitalisation for the banking sector.

Lohweber comes to CoCoNet after leading the banking business unit at IT service management company adesso for 13 years.

Founded in 1984, CoCoNet provides digital banking solutions to banks, with a customer lineup including Citi, GarantiBank, HSBC, ING, JPMorgan, KBC, and UniCredit.

At FinovateWest 2020, the company demonstrated its digital onboarding solution. The solution is tailored to corporate customers and is designed to suit the complex needs of this segment.

Bitcoin and Wealth Building in the Black Community

Bitcoin and Wealth Building in the Black Community

Can cryptocurrencies play a role in bringing the benefits of modern – or even post-modern – finance to underserved African American communities? Is it possible that bitcoin could be the key to enabling black Americans to close with wealth gap with their non-black fellow citizens?

Provocative as it sounds, this is the thesis of Isaiah Jackson, co-founder of KRBE Digital Assets Group. Jackson’s book Bitcoin & Black America makes the case that a cryptocurrency like Bitcoin has a number of features that make it an important ingredient in the kind of economic independence he believes would benefit black Americans. In an interview with Forbes’ Jason Brett last summer, Jackson noted that during the golden era of black-owned banking in the United States – the Reconstruction Period after the Civil War – the existence of multiple currencies played a significant part in supporting the development of community-based financial institutions. This, in turn, helped build the first black middle class in the U.S.

Jackson sees Bitcoin playing a similar role today. He approves of both Bitcoin’s deflationary nature, which he says encourages savings over spending, and its “circular economy” which – not unlike the economy of 19th century black banking – exists significantly outside of a traditional banking system Jackson decries as racist.

With a background as a computer scientist, as well as a Bitcoin consultant and trader, Jackson is nevertheless wary about a future in which Bitcoin and other cryptocurrencies are common. To the extent that human nature endures, discriminatory practices like redlining, in his opinion, are likely to follow us into our digital future – with the moral (or immoral) panic of the day incentivizing regulators to monitor and restrict certain digital currency transactions from certain people or communities. And if history is any guide, the negative impacts of these restrictions are most likely to fall on those least able to manage them.

Nevertheless, when it comes to the potential for Bitcoin to make a difference for black Americans, Washington is a believer. “For the first time in history,” Washington told CNBC in an interview last month, “we have a Plan B option to the current financial system which has seen years of redlining, racial discrimination, and other egregious acts by retail banks to the Black community.”

The second edition of Bitcoin and Black America is currently available via pre-order. The new edition features seven additional chapters including information on Bitcoin specifically for small business owners, as well as a roster of more than 200+ black professionals working in the Bitcoin industry.


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Yoco Reaches 120,000 Served Milestone; Five Top Insurtechs in Vietnam

Yoco Reaches 120,000 Served Milestone; Five Top Insurtechs in Vietnam

The rise of insurtech – entrepreneurs and innovators looking to do for insurance what fintechs have done for financial services – is a global phenomenon. And one of the areas where insurtech is beginning to take hold is Vietnam. The country experienced a fintech mini-boom from 2017 to 2019 which, among other things, helped put the country’s nascent insurtech market on the map. This week’s Finovate Global Lists shares Fintech News Singapore’s roundup of insurtechs operating in the APAC market of Vietnam that are leveraging everything from mobile to machine learning to bring digital insurance to the more than 97 million citizens of the country.

INSO. Founded in 2018. Headquartered in Hanoi, INSO offers insurance products online as well as the ability to make claims online. The company was among the first in the country to offer flight delay insurance. Vũ Nguyễn Thuỳ Vân is CEO.

OPES. Founded in 2018. Headquartered in Hanoi, OPES Insurance Joint Stock Company is a pioneer in Vietnam’s digital insurance industry. OPES specializes in providing personalized insurance solutions to empower customers rather than brokers.

Papaya. Founded in 2018. Headquartered in Ho Chi Minh City, Papaya offers a one-stop shop for employee benefits to promote health and wellness. Hung Phan is co-founder and CEO.

Save Money. Founded in 2013. Headquartered in Ho Chi Minh City, Save Money is a B2B2C digital insurance platform for banks, hospitals, and telecommunication companies. Trần Quang Ninh is founder and CEO.

Wicare. Founded in 2018. Headquartered in Hanoi, Wicare is a lifestyle insurance company that leverage gamification to boost engagement and encourage customers to exercise. Quang Ngoc Nguyen is founder and CEO.


It’s been more than two years since Finovate launched its first conference on the African continent. In that time, we’ve seen a number of alums from FinovateAfrica in the fintech news headlines: Best of Show-winning digital wealth technology company Bambu raised $10 million, credit decisioning solution provider RISQ teamed up with Aion Digital, and this week, small business solution provider Yoco, headquartered in Cape Town, South Africa, reported that it has reached a major milestone: more than 120,000 small businesses served.

“Through our platform and the results of a recent merchant survey, we have seen up to a 90% decrease in in-person transactions since the lockdown began,” Yoco CEO told TechGist Africa last year when it launched a trio of new payment solutions to support online transactions for small businesses. “We knew that the best way to support our merchants was to develop products that would enable them to do business online and keep money coming in through this period.”

This week for Finovate Global Voices we present Bradley Wattrus, Yoco CFO and co-founder, and Clayton Brett, Capital Product Owner, demoing the Yoco Capital solution for SMEs at FinovateAfrica 2018.


Here is our look at fintech innovation around the world.

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean


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