Mexican Digital Bank Klar Raises $70 Million in Equity Funding; Argentina’s Ualá Earns Approval to Acquire Wilobank

Mexican Digital Bank Klar Raises $70 Million in Equity Funding; Argentina’s Ualá Earns Approval to Acquire Wilobank

Klar, arguably the largest digital bank in Mexico, secured $70 million in equity funding this week. The investment – led by existing investor General Atlantic and featuring participation from Prosus Ventures, Quona Capital, Mouro, IFC, Acrew, and Endeavor Catalyst – gives the company a valuation of $500 million. Klar has raised more than $150 million in equity funding since its founding in 2019. The sum represents the largest amount raised by a Mexican neobank to date.

“Since its inception, Klar has aimed to empower millions of consumers across Mexico with simple and transparent offerings that enable them to live better lives,” Klar CEO and co-founder Stefan Möller said. “We see an opportunity to provide bespoke solutions to Mexican consumers who are eager to adopt technology, and who are not adequately served by anachronistic institutions.”

In addition to the equity investment, Klar received $20 million in venture debt funding from WTI.

Klar offers financial services consumers a wide range of solutions, including credit, mobile payments, rewards programs, loans, early wage access, and BNPL. The largest digital finance platform in Mexico, Klar has added 1.4 million customers in the last 12 months, reported revenue gains of 7x and transaction volume increases of 4x year over year.

Klar plans to use the fresh capital to enhance its platform, explore strategic acquisitions, pursue new distribution channels, and “invest in its team and talent.”


In other Latin American fintech news, we learned that Argentina’s Ualá has won approval from the country’s central bank to acquire Wilobank, Argentina’s first digital bank.

The deal was first announced in 2021, and this week’s decision will enable the transaction to close as early as next week, according to Bloomberg. The deal will also make Wilobank founder Eduardo Eurnekian a minority stakeholder in Ualá.

“The acquisition of Wilobank will significantly expand the value proposition of the Ualá ecosystem, offering better credit and collection tools not only for individuals but also for entrepreneurs,” Ualá founder and CEO Pierpaolo Barbieri said. “It is a crucial step so that more and more people can access simpler, more accessible and transparent financial products.”

Ualá’s acquisition will enable the $2.5 billion Argentinian fintech to accelerate growth and reach more customers. Especially attractive as new potential clients are pensioners and government welfare recipients who receive government payments via savings accounts that can only be provided by banks. Ualá has five million accounts – four million in Argentina – on the region. Wilobank has more than 250,000 savings accounts and has issued more than 113,000 debit cards.


Here is our look at fintech innovation around the world.

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean


Photo by Genaro Servín

ICICI Bank Partners with ZestMoney to Add BNPL Feature

ICICI Bank Partners with ZestMoney to Add BNPL Feature
  • ICICI Bank is integrating ZestMoney’s EMI (Equated Monthly Installments) BNPL network into its Cardless EMI product.
  • Customers can use ZestMoney’s BNPL capabilities to make purchases of up to $12,900 (Rs. 10 lakh).
  • This BNPL tool is currently live for ICICI clients making purchases online and will be available at physical retail locations “soon.”

Another day, another onslaught of BNPL news. Following this week’s chatter on Apple Pay Later and Zopa’s entrance into the BNPL market, ICICI Bank in India announced a partnership with Equated Monthly Installments (EMI) BNPL network ZestMoney.

The tie-up will enable ICICI Bank to expand its Cardless EMI product that facilitates purchases at participating physical retail and e-commerce platforms. When using ZestMoney’s BNPL capabilities, ICICI customers can use cardless credit to make purchases of up to $12,900 (Rs. 10 lakh) online or in-store and pay for it in EMIs. ICICI customers can also use ZestMoney’s flagship Pay-in-3 offering that enables users to split their transaction into three EMIs without extra cost.

“With this partnership, millions of our pre-approved customers can shop from e-commerce platforms and retail merchants registered on ZestMoney by just using mobile phone and PAN,” said ICICI Bank Head of Unsecured Assets Sudipta Roy. “We believe this facility provides immense convenience and improves affordability of our customers, as they can purchase high-value products on EMIs in a secure, instant, and digital manner, without even carrying their cards or wallet.”

This BNPL tool is currently live for ICICI clients making purchases online at ZestMoney’s retailer network which includes Xiaomi, OnePlus, Sugar, Mamaearth, Decathlon, Boat, Yatra, Urban Ladder, Vijay Sales, Titan Eye Plus, and more. BNPL payments made at physical retail locations will be available “soon.”

Launched in 2020, ICICI Bank’s Cardless EMI feature is most popular for users between the ages of 25 to 35. The solution is most widely used in e-commerce shopping platforms, travel, education, insurance, healthcare & wellness, and fashion apparel.

Founded in 2015, ZestMoney enables its 17 million users to apply for a digital credit line within seconds. The company’s merchant network includes 10,000+ online retailers and 75,000 physical stores. In addition to winning Best use of AI/ML at last year’s FinovateAwards, ZestMoney was also selected as a 2020 Technology Pioneer by the World Economic Forum and was recognized as the second fastest-growing technology company by Deloitte India in 2021.


Photo by Jeremy Bezanger on Unsplash

Backbase Secures $128 Million Investment from Motive Partners

Backbase Secures $128 Million Investment from Motive Partners
  • Backbase raised $128 million (€120 million) in growth equity funding this week.
  • The round was led by private equity firm Motive Partners, and gave the company a valuation of $2.6 billion (€2.5 billion).
  • Backbase’s Engagement Banking Platform enables banks and credit unions to leverage a cloud-based platform to offer bank customers seamless digital experiences.

Engagement banking platform Backbase secured $128 million (€120 million) in growth equity funding from private equity firm Motive Partners. The investment gives the company, which made its most recent Finovate appearance at FinovateFall 2021, a valuation of $2.6 billion (€2.5 billion). The funding also marks Backbase’s first-ever funding event since its founding in 2003.

“Today is a major milestone for more than 2,000 Backbasers and 150 customers around the world, to celebrate the incredible progress we made,” Backbase founder and CEO Jouk Pleiter said in a statement. “With this partnership, we’re even better equipped to drive our Engagement Banking vision to the next level.”

The investment from the “founder-friendly” firm will enable Backbase to commit more resources to its Engagement Banking solution, helping power the company’s mission to “re-architect” banking in a customer-focused way. Backbase’s technology gives banks and credit unions the ability to move away from disconnected, point and channel solutions. Instead, with Backbase’s cloud-based platform, financial institutions can build frictionless customer journeys across all stages of the customer lifecycle from onboarding and servicing to lending and expanding wallet share.

With more than 150 financial institutions around the world using its technology, Backbase gives banks and credit unions the ability to quickly digitize and transform their customer-facing operations to meet the expectations of increasingly digitally-savvy banking customers. At its most recent Finovate appearance last fall, Backbase demonstrated a customer onboarding solution that consolidated a customer’s finances via direct deposit, billl pay auto linking, and debit card account opening. The technology showed how financial institutions can get key insights into their customers and empower them to take more control over their financial lives.

“Backbase’s proven track record of entrepreneurship and organic growth will continue,” Jouk said. “Our formula is simple: focus on the needs of our customers and empower highly skilled teams to deliver. We’re changing a big industry, which is hard work. Having critical mass and market momentum allows us to stay laser-focused. Together we’re making it happen.”

Founded in 2003, three-time Finovate Best of Show winner Backbase maintains a global headquarters in Amsterdam.


Photo by SevenStorm JUHASZIMRUS

Women in Fintech: Leveraging New Technologies to Expand Access to Financial Advice

Women in Fintech: Leveraging New Technologies to Expand Access to Financial Advice

How does technology help financial advisors do their jobs better? What does it mean to be “customer-focused” when it comes to financial health? And how does an organization successfully pursue a commitment to financial inclusion as a company, while simultaneously supporting and reinforcing a commitment to diversity, equality, and inclusion within a company?

We talked with Christina Walls, Chief Marketing Officer of intelliflo, about intelliflo’s evolution into a comprehensive digital investment platform. We also discussed the firm’s determination to help its clients leverage technology to reach more customers from more diverse backgrounds and investment sophistication levels. Toward the end of our conversation, we talked about the key role of equality in the diversity and inclusion conversation, and what can be done to bring more women into leadership roles within fintech and financial services.

Why was intelliflo formed a year ago? What is the strategy behind the combined company brand?

Christina Walls: What makes what we’re doing at intelliflo so exciting is how we’re addressing the challenges that financial advisors around the world have using technology to expand access to advice. That’s why our parent company, Invesco, combined five digital wealth companies into a single, API-driven platform – intelliflo – so we can offer financial advisors a holistic digital platform designed to serve investors throughout the entire advisory lifecycle. Our technology delivers the digital tools financial advisors need to better serve modern investors and widen access to financial advice.

What was your role in bringing together the five previously separate companies and modernizing the marketing function?

Walls: Validating the opportunity for five companies to come together as one new global brand, culture, and market proposition in the U.S., U.K., and Australia was the first step. Next, the marketing team built a modern, omni-channel marketing function that delivers against global and local business needs. We focused on training colleagues for new jobs and recruiting talent We also embedded new processes and a MarTech stack including sales enablement and CX/EX listening platforms that align with our modern, 360, digital CX/EX experience mindset versus traditional marketing funnel acquisition methodology.

Our new global brand is bold, personable, and challenges the status-quo. The experiences we deliver for all consumers of our brand – colleagues, clients, or partners – need to “feel” different. Every decision we made underpins our business purpose and strategy. The new marketing function was repositioned from previously reactive and tactical to a strategic, commercial, and customer-focused partner for the business.

What were some of your biggest challenges and successes during this project?

Walls: The biggest success is seeing our efforts help advisors grow and improve their clients’ financial health. Advisors are increasingly challenged to accomplish more with less resources; they need open, digital, and cloud-based technology to serve clients of all ages and sophistication levels. With intelliflo, advisors can meet clients where they are, including across digital channels, providing a personalized experience with greater collaboration and communication.

Since March 2021, we have seen increases across all marketing metrics. For example, one omni-channel solution campaign led to a 73% rise in sales YOY in January 2022.

The biggest challenge was planning and executing a new global brand launch during the pandemic and virtually building a new marketing function, business culture, and relationships. I’m so appreciative of the hard work of all my colleagues at intelliflo, who are passionate, proud, and dedicated to our business purpose; without them we wouldn’t be where we are now.

Why did you help intelliflo evolve from D&I to DEI?

Walls: In today’s world, diversity and inclusion can’t work without equality. Companies with D&I policies do a great job of recruiting people from diverse backgrounds, welcoming and celebrating those differences, and making them feel included in the organization, but with all evolution comes revolution.

At intelliflo, our culture relies on ensuring every colleague, regardless of their background, race, gender, etc. is included, has an equal share of voice, and is confident to challenge any level of seniority of the business for the greater good of delivering our business purpose – widening access to financial advice. We must all focus on equality; it is the critical bridge between diversity and inclusion.

As part of our newly created employee value proposition and DEI focus, we’ve recently formed a DEI ally network. We are dedicated to educating colleagues and building greater awareness for all colleagues, customers, clients, partners, industries, and communities, from the inside out.

What more do you think can be done to support women in fintech?

Walls: Progress has been made, but there’s still much work to be done. This isn’t just about delivering a gender metric. For the industry to change we need to highlight the value women bring, especially when it comes to diversity of thought. We should increase access to funding for women-led fintechs, hire more women at all levels of the business, widen access to professional networks in the industry, implement more policies, and continue reporting gender equality metrics, like the pay gap.

Male allies are also important. I’m fortunate to have many male allies at both intelliflo and Invesco and am personally dedicated to continuing the great work all genders have pushed forward in advocating women and removing biases for future generations to forge a gender equal world.

Gender is only one example of equality. Many other traditionally underrepresented groups also need a voice. We must hold ourselves and each other accountable to eradicate these biases and promote greater DEI for everyone.


Photo by George Milton

What’s Missing to Boost Apple’s BNPL Tool Above the Competition?

What’s Missing to Boost Apple’s BNPL Tool Above the Competition?

You’ve likely heard by now that Apple has taken the veil off of its BNPL tool, Apple Pay Later. The tech giant announced Apple Pay Later at its World Wide Developer Conference on Monday.

If you haven’t read coverage of the announcement yet, here’s the gist– the new tool will enable Apple Pay users to split any purchase made where Apple Pay is accepted into four installments, paid out over the course of six weeks (check out the video announcement at the bottom of this post for more details).

Apple is coming in late to an already over-saturated BNPL market and faces a lot of competition from well-established players. However, the company is not showing up to compete empty handed. Apple Pay Later has a handful of advantages over other contenders.

Advantages

Acceptance at physical retailers
As mentioned earlier, users can pay with Apple Pay Later anywhere Apple Pay is accepted. This includes many physical retailers. And because 90% of retail purchases are made in-store as opposed to online, Apple already covers a lot of territory that other players haven’t been able to access yet. BNPL giant Klarna currently offers in-store services at just over 60,000 retail locations. As a comparison, Apple Pay is accepted at more than 250,000 retail locations.

Underwriting
The success of a BNPL tool not only hinges on retailer acceptance, but also on underwriting. After all, if your users aren’t paying you back, what’s the point?

While Apple is working with Goldman Sachs as the issuer for the Apple Card, the bank will only be involved in offering access to the Mastercard network and won’t facilitate underwriting. However, Apple’s advantage comes in the form of Credit Kudos, a U.K. startup the tech giant bought last year that enables businesses to leverage open banking to assess affordability and risk.

Physical and virtual card
Some BNPL players already offer both physical and virtual payment cards. However, Apple having both will be a leg up for the company. Having both a physical and virtual presence takes up space consumers’ digital and physical wallets, making it more likely to be top-of-mind (and top-of-wallet).

Brand trust and recognition
According to Statista, Apple has the second most valuable brand in the world at $612 billion. This value is driven by having a brand that consumers trust, recognize, and value. It is widely believed that when Apple releases a hardware product, it will be top-notch. Consumers will expect the same from Apple Pay Later, and will therefore be less hesitant to trust the new tool.

What’s missing?

Apple has thought of almost everything when it comes to Apple Pay Later. One thing I’d love to see is a retroactive payment-switching feature similar to Curve’s Go Back in Time. The tool allows users to free up cash by switching payments from one card to another up to 30 days after the purchase was made.

Apple could allow customers to choose to use Apple Pay Later even after a transaction has been completed in order to free up emergency cash flow. While I wouldn’t advise this as a personal finance strategy, it would offer Apple an even greater leg up on BNPL competitors (including Curve’s when it becomes more widely available in the U.S.).

SocietyOne Adds Digital Bank Accounts

SocietyOne Adds Digital Bank Accounts
  • Australia digital finance platform SocietyOne is adding new checking and savings accounts, SpendOne and SaveOne.
  • SocietyOne is leveraging Westpac’s banking-as-a-service platform to offer the new accounts.
  • Today’s news comes three months after SocietyOne was acquired by alternative lender MONEYME.

It’s 2022 and digital banking is in the air. P2P lending platform SocietyOne is among the many fintechs that have added checking and savings accounts to compete with this decade’s new crop of challenger banks.

The Australia-based company recently unveiled it has tapped its long-time investor Westpac to add these new checking and savings accounts, SpendOne and SaveOne. Westpac’s banking-as-a-service platform will fuel the new accounts, which will work in conjunction with SocietyOne’s fixed rate secured and unsecured personal loans, as well as its free credit score product.

SpendOne and SaveOne can be accessed via SocietyOne’s new mobile app, which offers customers visibility of their transactions and allows them to take out a SocietyOne loan, set up automatic repayments, and access their credit score.

Today’s news comes three months after SocietyOne was acquired by alternative lender MONEYME. According to the press release, the launch of SpendOne and SaveOne “is aimed to fast-track the MONEYME Group’s goal of becoming Australia’s largest non-bank credit provider.” Once the acquisition closed in March of this year, combining the companies significantly increased MONEYME’s customer base and created a $1.2 billion loan book.

“The launch strongly aligns with MONEYME’s diversification strategy and our focus on delivering leading digital-first experiences to empower Generation Now,” said MONEYME CEO and Managing Director Clayton Howes. “The SpendOne and SaveOne accounts are designed to automate good financial habits, giving customers more freedom, flexibility, and a one-stop shop to manage their money.”

Marketed as a transaction account, SpendOne will not charge transaction or account fees. The account comes with many of the features users would expect from a large bank, including a debit card, account-to-account transfer capabilities, and ATM cash withdrawals. Additionally, SpendOne has a round-up feature that lets customers opt to round up their everyday transactions to a select amount, sending the balance to their SaveOne account.

The SaveOne account comes with an interest rate of 1% per year. In addition to the roundup feature mentioned above, SaveOne also helps users save with an autosave option that allows a percentage of customers’ deposits to be automatically transferred to their SaveOne account.

“Adding these products creates a frictionless experience for SocietyOne customers, who can now monitor and manage everyday transactions, savings, SocietyOne personal loans, and their credit score, all in one app,” said MONEYME COO Jonathan Chan. “With easy oversight and automated features to help customers save more, it provides increased control over their finances.”

SocietyOne was founded in 2012. Since then, the company’s platform has matched investors’ funds with over 35,000 customers and, last January, surpassed $1 billion in lending. SocietyOne is a wholly-owned subsidiary of MONEYME, which is listed on the ASX under the ticker MME and has a market capitalization of $220 million.


Photo by Christina Morillo

 Eltropy Acquires Video Banking Startup POPi/o

 Eltropy Acquires Video Banking Startup POPi/o
  • Digital communications platform Eltropy has acquired video banking company POPi/o.
  • Financial terms of the deal were undisclosed.
  • With today’s acquisition, Eltropy now helps more than 400 Credit Unions reach their members via digital channels.

Digital communications platform Eltropy announced it has acquired video banking expert POPi/o. Financial terms of the deal were undisclosed.

Eltropy expects the purchase will strengthen its digital communications platform which enables financial institutions to engage in digital channels, such as social media, in a compliant manner. Today’s acquisition adds 100 credit union clients to Eltropy’s roster. The company now helps more than 400 credit unions reach their members via digital channels.

POPi/o offers banks a range of communication technologies ranging from high-tech to high-touch. The Utah-based company offers automated chatbot technology, video support from an in-branch specialist, and collaboration tools such as co-browse, video check deposit, identity verification, document sharing, and e-sign.

“By joining forces with POPi/o, we’re empowering credit unions to build robust virtual branch capabilities and serve members anytime, anywhere, in the channel of their choice,” Eltropy Co-Founder and CEO Ashish Garg. “Our world-class digital communications platform helps credit unions deliver on the promise of digital transformation — improving online and in-branch experiences for members and allowing for more rapid expansion in new markets without the need for a physical presence.”

Founded in 2013, Eltropy offers credit unions to help them reach their customers where they are. Leveraging POPi/o’s technology, Eltropy will offer clients automated, AI-driven text messaging, video banking, secure chat and chatbots, co-browsing, screen sharing, video check deposit, and more. In addition to providing compliance in these digital capabilities, Eltropy also offers communication analytics that provide insights into member engagement.

“Throughout my career, I have been focused on the consumer experience while creating enormous value to financial institutions,” said POPi/o Founder and Chairman Gene Pranger. “Through the merger of POPio’s Video Banking and Eltropy’s sophisticated digital communications platform, we will be able to fulfill both objectives.”

Earlier this spring, Eltropy celebrated the milestone of partnering with more than 300 credit unions across the U.S. And in April, Eltropy integrated with financial services software provider MeridianLink to help the company provide text messaging capabilities, secure document collection and sync, and instant notifications from within its platform. Eltropy most recently demoed at FinovateSpring 2018.


Photo by Helena Lopes on Unsplash

Suze Orman’s New Startup SecureSave Raises $11 Million for its Workplace Emergency Savings Account

Suze Orman’s New Startup SecureSave Raises $11 Million for its Workplace Emergency Savings Account
  • SecureSave raised $11 million in strategic funding this week, taking its total capital raised to $14.7 million.
  • The Kirkland, Washington-based company offers workplace-based emergency savings accounts.
  • SecureSave made its Finovate debut last year at FinovateSpring.

SecureSave, a new workplace savings program provider that made its Finovate debut last year at FinovateSpring 2021, has secured $11 million in a strategic funding round led by Truist Ventures. Truist Ventures is the venture capital division of Truist Financial. Also participating in the round were Stearns Financial Services Inc. and cryptocurrency platform FTX.

The investment brings SecureSave’s total capital to $14.7 million. The new capital will be used to support partnership expansion as well as further development of the company’s flagship emergency savings solution.

“This new investment is a reflection of the rapid adoption and incredible customer demand we’re seeing for SecureSave’s unique emergency savings platform and underscores the industry and investor confidence in our vision,” SecureSave CEO and co-founder Devin Miller said. “Amidst the economic uncertainty over the last two years, companies both large and small recognize (that) an ESA is as critical as an 401(k) or an HSA and not just for retention or for recruiting, but also because poor financial health is impacting companies’ bottom line.”

Headquartered in Kirkland, Washington, and founded in 2020, SecureSave offers a new type of workplace savings program that helps workers build and maintain an emergency savings account. Emergency savings accounts are funded automatically through regular payroll deductions – as well as matching contributions from the employer – and ESA holders can instantly access their funds at any time. SecureSave’s ESA also offers bonuses to accountholders for reaching financial goals and savings targets. The company reported that the average SecureSave accountholder saves $103 per month in their account and tops $400 in savings within the first four month of opening their ESA.

“While the pandemic demonstrated why an emergency savings account was a necessity, the impact of the current inflationary environment is having on employees is bringing home this point even more,” SecureSave Chief Strategy Officer and co-founder Suze Orman said. “I could not be more proud for SecureSave to better meet the needs of those in financial distress by offering an employer matched emergency savings account.”


Photo by Joslyn Pickens

Australian Open Banking Innovator Bud Raises $80 Million

Australian Open Banking Innovator Bud Raises $80 Million
  • Open banking platform Bud raised $80 million in Series B funding.
  • The investment adds to the $20 million Series A investment the U.K.-based company secured in 2019.
  • Bud brings expertise in data intelligence and machine learning to the open banking ecosystem.

Intelligent open banking platform Bud secured $80 million in Series B funding today. The round was led by Bellis Phantom Holdco, an indirect affiliate of investment funds managed by TDR Capital. The investment, which also featured participation from existing investors including Outward VC, brings the company’s total capital to more than $100 million – which includes a $20 million Series A round raised in 2019.

“Bud’s transactional intelligence services allow applications to become truly personalized for the first time,” Bud co-founder and CEO Ed Maslaveckas said. “For example, our lending customers can expect to see an increase of about 85% in capacity by combining open banking data with our AI capabilities in their affordability assessments.”

ANZ, Street UK, and TotallyMoney are among the companies that use Bud’s technology. While ANZ, Street UK, and TotallyMoney rely on Bud’s platform to automate affordability checks, other Bud clients – such as HSBC and Credit Karma – leverage Bud’s technology to help their customers better understand their own finances. The London, U.K.-based company plans to use the funds to build its client portfolio, further develop its models, and fuel international expansion.

To that last point, Maslaveckas told AltFi that he anticipated entering “two major new markets” by the end of 2022. Maslaveckas pointed to growing demand for Bud’s services, which leverage transactional AI models that help financial institutions personalize digital offerings and automate lending decisions.

Maslaveckas sees Bud as an emerging player in the open banking ecosystem, bringing innovations, data intelligence, and machine learning. He considers Bud as a fresh addition to a field that already has leading players such as Tink, Plaid, and TrueLayer that have demonstrated innovation in aggregation, connectivity, and payments.

“We are hugely excited by the potential of Bud,” TDR Capital Managing Partner Gary Lindsay said, “not only in the ability of its platform to truly harness the opportunities from open banking, but also in its far-reaching potential to help power other businesses we are invested in.”

Founded in 2015, Bud unveiled v2.0 of its Affordability API last month. The new solution helps clients take full advantage of Bud’s new Open Banking Affordability capabilities. The simplified API now enables customers to get started quickly without having to immediately think about customization options.


Photo by Ben Mack

Western Union Taps Marqeta for Payment Card Issuance

Western Union Taps Marqeta for Payment Card Issuance
  • Western Union has tapped Marqeta to enable clients in Europe to send remittances to a physical or virtual Visa card.
  • Marqeta’s open API will allow Western Union to replicate its payments card program to other geographies.
  • Thanks to Marqeta’s expertise, Western Union can now gradually add new features to its digital money transfer app.

Card issuance platform Marqeta has been busy lately and is adding to its to-do list, as well as its client base, today. The California-based company is partnering with money transfer company Western Union, which will integrate Marqeta’s payment cards solution into its digital wallet and digital banking platform in Europe.

The new relationship will enable Western Union to offer its remittance service online with the ability to disburse funds to either a physical or virtual Visa card. Ultimately, the addition of payment cards means that Western Union can now offer clients a more holistic experience.

Leveraging Marqeta’s scalable open API, Western Union can easily replicate its payments card program across international markets and will have access to real-time insights into customer card activity. “The Marqeta platform delivers all the functionality needed to support the goals of our new digital banking program, alongside the flexibility to enter new markets with ease and design new features that meet the needs of our customers,” explained Western Union Chief Data and Innovation Officer Tom Mazzaferro.

Founded in 2010, Marqeta offers a range of payments-related services, including direct deposit, ACH transfers, ATM withdrawals, and more. With today’s partnership, Western Union now has the ability to leverage this expertise by gradually adding new features to its digital money transfer app.

“We are thrilled to be working together on this exciting new venture for their European business,” said Marqeta Europe’s European Strategy Director Anna Porra. “At a time when customer expectations are rising, creating a data-driven solution that leverages modern card issuing technology, as well as the expertise of an ecosystem of global partners, is critical to help gain a share of wallet.”


Photo by Ono Kosuki

Accelerating Product Innovation to Address Increasing Regulatory and Compliance Concerns

Accelerating Product Innovation to Address Increasing Regulatory and Compliance Concerns

This is a sponsored post by Trulioo, Gold Sponsors of FinovateSpring 2022.


Companies around the world are facing increased pressure to ensure they are monitoring and screening new and existing customers against applicable sanctions lists. While having a comprehensive screening program is nothing new for regulated companies, the current regulatory climate has demonstrated that companies need to be prepared to balance the need for increased speed and thorough compliance.

As a global service provider, Trulioo must continuously innovate to meet an increasingly diverse range of regulatory compliance requirements that its customers face. Whether it’s data protection or Anti-Money Laundering (AML), the pace and scale of change for laws and regulations across the globe continue to accelerate.

Managing a rapidly evolving landscape with the updated GlobalGateway

Without a way to accurately verify identities, the digital world is vulnerable to becoming a place where criminals will have the upper hand. To protect people and information, a robust digital identity solution provides a wide range of benefits including reduced onboarding costs, mitigating breaches and the fines they incur. Ultimately, digital identity is the foundation for building meaningful and sustainable relationships with customers.

This is why Trulioo has released its latest GlobalGateway platform update: to enable businesses in a wide range of sectors to protect customers and themselves from rapidly-changing risks, and to ensure they meet all regulatory requirements.

From straight-forward eIDV to document verification, GlobalGateway has always been designed to provide customers with any combination of verification methods. The platform now delivers new, innovative capabilities to address the changing needs of customers and the market as a whole, both at the point of onboarding and beyond.

The updated platform comes with three key new capabilities: Advanced Watchlist, UtilityID, and enhanced Business Verification. These new services streamline the onboarding of users and businesses, as well as providing continuous monitoring for fraud, money laundering, and illicit behavior throughout the customer lifecycle.

Removing friction in document verification with UtilityID

UtilityID is a consent-based identity verification service that uses utility provider data, such as bills and records, to verify addresses. It removes the need for the manual download, upload, and scanning of documents and other high-friction document verification processes. With UtilityID, Trulioo customers can meet Proof of Address compliance requirements in real-time, provide a faster onboarding experience, gain a higher level of address accuracy, and significantly reduce operation times associated with manual utility document verification and review.

UtilityID is offered via the same API as all other GlobalGateway solutions, making integration easy for customers and giving them full control over the user journey and experience for the businesses they serve.

Introducing Advanced Watchlist

Also updated is the Trulioo AML Watchlist, which provides increased coverage and the ability to conduct all forms of watchlist tracking. It is an ongoing monitoring service performing Know Your Customer (KYC), sanctions, and AML checks that ensure customer userbases are at the lowest risk of:

  • Sanction list presence
  • Fraud
  • Money laundering
  • Corruption
  • Financial crimes
  • Terrorism

Some examples of the watchlists Trulioo screens against include: OFAC, U.N. Terrorism list, EU Sanction Lists, Her Majesty’s Treasury, and INTERPOL.

As one of the most complete watchlist services on the market, GlobalGateway Watchlist is the AML compliance solution of choice for the world’s largest global marketplaces, financial institutions, and trading platforms. It’s fully integrated into the GlobalGateway platform and connects to customers’ eIDV onboarding journeys via a single API integration. AML Watchlist ensures the integrity of your userbase at the point of onboarding and continuously thereafter, as it’s able to screen and continuously monitor against 6,000+ global watchlists and 20,000+ Adverse Media lists.

This improved capability increases accuracy and minimizes manual checks and reviews, potentially saving customers millions of dollars in increased operational efficiency and reduced manual oversight.

Enjoy Enhanced Business Verification

GlobalGateway also allows companies to verify a business’ details anywhere in the world, from high-level data to stringent Ultimate Beneficial Owner verification. It leverages revolutionary intelligence to address the complex challenges of conducting business at an international level, including managing varying regulations, diverse standards for Business IDs, addresses and local languages, as well as automatically selecting the best-suited source of information. Trulioo’s unmatched global network of data sources allows Know Your Business (KYB) customers to easily access accurate and up-to-date information that supports compliance requirements and due diligence.

An updated results panel also allows customers to rely on a single, authoritative view of the businesses being verified. This removes the need for businesses to spend time figuring out which business they need to do a deeper level of due diligence with. Trulioo Business Verification customers will also benefit from improved performance and data quality. All of this is supported by a revamped API guide with new FAQs and best practices.

With Trulioo, no matter what your needs are or where you want to conduct business, you’ll receive a made-to-measure solution, built with purpose, for you. For more information, or to book a demonstration of the Trulioo GlobalGateway platform, please visit www.trulioo.com.


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ACI Worldwide Unveils Mobile Engagement Platform to Empower Shopping-on-the-Go

ACI Worldwide Unveils Mobile Engagement Platform to Empower Shopping-on-the-Go
  • ACI Worldwide unveiled its mobile engagement platform ACI Smart Engage this week.
  • The new solution relies on location, voice, and image recognition to enable consumers to purchase goods and services remotely with a single click.
  • The launch of ACI Smart Engage comes at the same time that ACI Worldwide announced a divestment of its business banking unit, ACI Digital Business Banking.

Real-time payments software company ACI Worldwide launched its mobile engagement platform ACI Smart Engage today. The solution leverages location, voice, and image recognition technology to enable merchants to offer their entire inventory of products and services directly to consumers’ smartphones. ACI Smart Engage combines geolocation with scannable media and audio tags inside a range of media types – including TV, print and radio advertisements, posters, magazines, catalogs, window displays, and more. Consumers can use the solution to instantly purchase products and services on-the-go with a single click.

“With ACI Smart Engage, merchants can reach consumers through their smartphones no matter where they are and turn every interaction into an opportunity to sell,” ACI Worldwide head of merchant Debbie Guerra said. “ACI Smart Engage combines the in-store and online experience for consumers by reaching them on their smartphones through various media, including supermarket labels, restaurant menus, or window displays, and driving true mCommerce sales through embedded one-click payments. With ACI Smart Engage, merchants can make ‘window shopping’ a reality.”

Merchants can integrate ACI Smart Engage into their existing mobile apps using Smart Engage SDK APIs. The technology is a part of ACI Omni-Commerce, a secure omni-channel payment processing platform that supports the in-store, online, and mobile needs of modern merchants. ACI Omni-Commerce also offers consumers more of the kind of purchasing experiences they are looking for.

“Consumers are reaching for their smartphones to make informed buying decisions more than ever before,” Guerra added. “With Smart Engage, we enable merchants to reach those consumers at the right time, when they are most likely to make a purchase and then help them complete the purchase with a single click. It fosters direct engagement between merchants and their customers.”

ACI Worldwide’s launch of ACI Smart Engage comes as the company announced a decision to divest its corporate online banking solutions to middle market private equity firm, One Equity Partners. The move is part of ACI Worldwide’s “three-pillar strategy” which is designed to support value creation for shareholders via a focus on growth.

“Our efforts to accelerate organic growth are firmly on track, and we are now making progress on the third pillar, step-change value creation through M&A,” ACI Worldwide president and CEO Odilon Almeida said. “The divestment is in line with our commitment to continually review the company’s portfolio to maximize shareholder value.”

The transaction for ACI Digital Business Banking, as the technology is called, has been valued at $100 million. The deal is expected to close in Q3 of 2022.

A veteran of both Finovate and our developers conference FinDEVr, ACI Worldwide offers real-time payment solutions to help corporations process digital payments, enable omni-commerce, and manage fraud and risk. Founded in 1975 and headquartered in Miami, Florida, ACI Worldwide is partnered with 19 of the top 20 banks around the world, and works with 80,000 merchants directly and through PSPs. The company’s technology facilitates more than 225 billion consumer transactions a year.

With 2021 revenues of $1.4 billion, ACI Worldwide is a publicly-traded company (NASDAQ: ACIW) with a market capitalization of more than $3 billion.


Photo by Karolina Grabowska