How they describe themselves: Efigence is a technology company specializing in the design and implementation of both off-the-shelf products and bespoke development for financial services. Our priority is to always provide excellent customer experience in digital banking, whether it be for retail, commercial or corporate clients.
Our company is based in Warsaw, Poland, the capital of banking innovation. We have been a partner of many Polish and international banks for over 20 years. We have extensive experience in creating user-friendly interfaces and providing innovative technology.
How they describe their product/innovation: The EFI4 Digital Banking Platform – it is a combination of off-the-shelf technological solutions that have been developed by Efigence, packaged with a user interface and user experience uniquely designed for each bank or financial institution. EFI4 is a seamless digital banking experience to guide retail banking customers through the complexity of the banking world using a three-screen environment. It’s key usability concepts are to improve customer interaction with the banking environment and to generate revenue.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms, licensed
Contacts
Bus. Dev.: Krzysztof Uchman, New Business Manager, [email protected]
Andrzej Szewczyk, VP & Managing Director, [email protected]
Press: Ewelina Gutkowska, Head of Communication, [email protected]
Marcelina Compel, PR Specialist, [email protected]
How they describe themselves: Hakbah is an Islamic Fintech startup with a mission to increase Financial Inclusion via its Smart Cooperative Saving Platform. Hakbah focus is on digitizing traditional financial habits (like Jamiya, Family fund, etc.) and offers savings products to underbanked individuals. Hakbah is built around a customer’s financial behaviors and powered by the latest technologies
How they describe their product/innovation: Hakbah App is a smart solution for cooperative saving groups (Jameiya) that captures the most common financial habits. It offers user authentication, cashless payment, legal documentation, transparency, and other features.
Product distribution strategy: Direct to Consumer (B2C), Direct to Business (B2B), through financial institutions, licensed
Contacts
Bus. Dev. & Press: Naif AbuSaida, CEO & Founder, [email protected]
How they describe themselves: Forus is a P2P lending platform licensed by Saudi Arabia Monetary Authority (SAMA), that enables investors to invest in a marketplace of alternative loans targeted towards small and medium enterprises.
How they describe their product/innovation: As a P2P Lending Platform, Forus offers a unique customer experience for both SME and investors. With the functionality enabling investors to manage their e-wallet, monitor revenue using a performance indicator in an interactive dashboard.
We achieve this by minimizing friction, streamlining the customer experience and providing a seamless, secure and transparent platform.
Product distribution strategy: Direct to Consumer (B2C), Direct to Business (B2B), licensed
Contacts
Bus. Dev.: For strategic partnerships please contact Maha Almudaymigh at [email protected]
Press: For PR and Media please contact [email protected]
How they describe themselves: Flybits empowers financial institutions to connect with their customers more meaningfully through hyper-personalized experiences, powered by contextual data. With patent-protected AI and machine learning capabilities, Flybits’ end-to-end platform assembles data and allows teams to orchestrate experiences without data science or technical know-how. From driving product awareness to offering virtual concierge-style services, enterprises are using Flybits contextual recommendation engine to add significant value to the lives of their customers.
How they describe their product/innovation: Flybits transforms your mobile app from a servicing channel to a marketing and sales channel. Our platform assembles banks’ proprietary data with public, and device data to deliver contextual experiences through your mobile app to the end user. This enables financial institutions to engage customers through bank-owned channels resulting in lower marketing costs and higher conversion rates.
Product distribution strategy: Direct to Business (B2B), through financial institutions
Contacts
Bus. Dev.: Sean Frigault, Global Head of Sales, [email protected]
Press: Justine Melman, VP Marketing & Communications, [email protected]
How they describe themselves: FinFirst is an end-to-end financial services aggregator pairing business and consumers with banks and NBFIs fully automating onboarding, credit assessment and fulfillment.
How they describe their product/innovation: As we have two sets of customers, two portals will be demoed:
(i) bank/NBFI portals including all the embedded matching and credit assessment prerequisite lender criteria and
(ii) applicant (businesses/ consumer) portals highlighting background information and nature of financial product request.
Contacts
Bus. Dev.: Mariam Bazzi, Assistant Product Manager, [email protected]
How they describe themselves: Technology alone does not address fraud fully. Fraud needs to be managed throughout the whole enterprise, and it’s this reason we built fcase, to create a fraud hub, to enable true fraud management that brings together all fraud systems into one investigation tool.
How they describe their product/innovation: FCase helps organisations reduce fraud significantly by uncovering the full picture of all fraud. FCase powerful fraud investigation capabilities orchestrate all the relevant evidence breaking down a fraudster’s fabrications, enabling organisations to manage fraud across your whole fraud, risk, operational and customer ecosystems at speed with great efficiency.
Product distribution strategy: Direct to Business (B2B), licensed
Contacts
Bus. Dev. & Press: Barry Bowen, CRO, [email protected], +44 800 904 7309
How they describe themselves: S-Ancial is a Fintech start-up that focuses on incorporating the resourcefulness of data intelligence to empower capital markets. We effectively integrate the capital market ecosystem with our cutting-edge technology, hence simplifying the overall processes. S-Ancial integrates AI, by using both cognitive and semantic technologies, with current and future business modules, solutions, or third-party applications in their workflow, minimizing efforts and costs, leading towards business growth.
How they describe their product/innovation: ExchangeConnect is a platform bringing together all the constituents of the financial ecosystem and incorporates technology to digitize the workflow of the capital market stakeholders. The platform assists in enhancing outreach between corporates, buy-side, and sell-side, gaining mutual access and establishing seamless communication. ExchangeConnect enhances investor relations by benchmarking the disclosures against industry standards. The ease-of-use and reliability of the platform make it necessary for improving visibility in the capital market.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Tarkeshwar Sharma, VP, +91-9833753513
Press: Raunak Jain, Corporate Communications, +917278810550
How they describe themselves: Technology alone does not address fraud fully. Fraud needs to be managed throughout the whole enterprise, and it’s this reason we built fcase, to create a fraud hub, to enable true fraud management that brings together all fraud systems into one investigation tool.
How they describe their product/innovation: FCase helps organisations reduce fraud significantly by uncovering the full picture of all fraud. FCase powerful fraud investigation capabilities orchestrate all the relevant evidence breaking down a fraudster’s fabrications, enabling organisations to manage fraud across your whole fraud, risk, operational and customer ecosystems at speed with great efficiency.
Product distribution strategy: Direct to Business (B2B), licensed
Contacts
Bus. Dev. & Press: Barry Bowen, CRO, [email protected], +44 800 904 7309
How they describe themselves: Envestnet, Inc. is a leading provider of intelligent systems for wealth management and financial wellness. Envestnet | Yodlee is a leading data aggregation & data analytics platform powering dynamic, cloud-based innovation for digital financial services. More than 1,200 companies, including 15 of the 20 largest U.S. banks & hundreds of Internet services companies, subscribe to the Envestnet | Yodlee Financial Data Platform to power personalized financial apps & services for millions of consumers.
How they describe their product/innovation: Introducing a new digital experience powered by Envestnet | Yodlee’s market leading data, data enrichment and analytics. The app allows users to structure their financial data by what’s important to them and place them in repositories, or “boards” making it easy to analyze and act on. Boards are consumer curated with alerts, notifications and insights to monitor their finances. It gives consumers an easy way to stay on top of finances as well as compare against peers.
Product distribution strategy: Through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Brandon Rembe, SVP Products, [email protected]
Press: Ron Barasch, VP Marketing, [email protected]
How they describe themselves: The award-winning Horizn platform helps financial institutions get ready for the digital customer, equipping both frontline employees and customers directly with the knowledge needed to improve the customer experience and dramatically increase digital adoption across all channels.
Horizn’s proprietary technology combines a simulator microlearning methodology with gamified principles and advanced analytics. Horizn helps banks distribute product knowledge with, employees, digital ambassadors, hip-to-hip with customers in-branch, in call centers, direct.
How they describe their product/innovation: The Employee Platform demonstrates how to empower the entire workforce, in-branch and in the contact center get ready to talk digital with customers.
The In-Branch platform is being used to enable hip-to-hip digital demos in branch with frontline employees and customers on mobile devices, tablets and kiosks. Also demoing new digital digital ambassador tools.
We will demo the Customer Platform that reaches out directly to bank customers in digital channels like your bank.com, SEO and other marketing activities.
Product distribution strategy: Through financial institutions
Contacts
Bus. Dev.: Steve Frook, VP Sales, [email protected]
Press: Janice Diner, CEO, [email protected]
How they describe themselves: Glia creates digital-first moments that simplify and transform communications between businesses and their customers. Fortune 500 companies that have high-consideration sales and support experiences need to deliver choice, continuity, and speed to their customers. Our digital communications platform is modular in its design and built to deliver value at each step of the journey. We do not believe in ripping out legacy systems – we believe in agile solutions that can truly transform the customer experience.
How they describe their product/innovation: OmniGuide provides the framework to deploy one or multiple conversational AI engines across an enterprise. With conversational AI, agents & customer support reps can reach customers in real-time using bot-powered logic in the form of suggested responses. By employing an easy to use interface, there can always be a human fallback when a bot “fails”. Bot powered assistance for human agents includes integrated surveys, built-in data/regulatory compliance features, statistics and reporting.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: John Fernandez, SVP Marketing, [email protected]
Press: Julie Aronson, Marketing Manager, [email protected]
How they describe themselves: At Glance we believe that digital engagements should have the same human element as a face-to-face, in-person interaction. That’s why we developed the Glance Visual Engagement Platform.
Glance is one of the world’s simplest, most reliable, and secure solutions that empowers enterprises to see, show, and share anything with digitally connected customers.
In the call center, Glance allows your agents to see the screen of the connected customer, immediately understand their challenge, and guide them to a speedy resolution.
How they describe their product/innovation: Glance uses best-in-class patented technologies and our two decades of expertise to develop for you a visual engagement solution that lets you see, show or share anything, in the moment, with digitally connected customers or prospects. Your customers and prospects will be delighted by a visual experience with the same human element as a face-to-face interaction.
Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms, licensed
Contacts
Bus. Dev.: Sandra Tise, Bus. Dev., [email protected]
Press: Glenn Goldberg, [email protected]
