How they describe themselves: Econans provides digital simulation and automated advice services for personal finances focused on life events, generating more confident consumers and higher conversion for banks and real-estate firms. Econans has a strong team with very experienced people from banking, fintech, UX, and engineering.
The solutions are white label and easy to integrate. Econans works as a co-innovation partner and adapts the solutions.
Econans has a strong market presence in Sweden with more than 500.000 end-users per month and is now expanding to new market.
How they describe their product/innovation: Econans will demo the solution Foreteller, an interactive financial simulation tool. The solution includes an automated robot adviser and the possibility to work with different life events. This gives the end-user the possibility to better understand the financial implications of events, such as buying a new home, working part-time, having kids, moving in together, or perhaps retiring.
For the banks it gives them the possibility to improve the customer journey, increase engagement, and significantly boost the conversion rates for leads.
Product distribution strategy: Direct to Business (B2B), through financial institutions
Contacts
Bus. Dev.: John Nyström, Global Business Manager, [email protected], +46 (0) 709845223
Press: David Klamer, CEO, [email protected]
How they describe themselves: As a global leader in payments and financial technology, Fiserv helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale solution.
How they describe their product/innovation: Virtual Banking Assistant from Fiserv enables you to deliver intelligent, AI-driven conversational experiences to grow, retain, and engage your consumers while reducing your call center costs. This dynamic, innovative platform engages your consumers conversationally through any channel or application; your digital banking app, Alexa, Google HomeTM, Facebook Messenger, etc., understanding messy, unknown language and promoting financial health while gaining actionable insights.
Product distribution strategy: Direct to Business (B2B), through financial institutions
Contacts
Bus. Dev.: Patrick Pritchard, Bus. Dev. Executive, [email protected]
Press: Ann S. Cave, VP External Communications, [email protected]
How they describe themselves: GoPoints is an international provider of loyalty solutions and white-label consumer products mainly for financial networks/institutions customers but also for merchants and their loyalty program members. GoPoints uses cloud-based proprietary technology and partner network as well as a unique business/legal scheme to create a customer-centric environment allowing all participants to benefit through engaging their consumers by providing them added value and capabilities.
How they describe their product/innovation: GoPoints is a new format of financial institutions card/wallet/account etc reward service allowing them to provide their customers with the ability to easily tailor available financial products to their needs and preferences by choosing the reward points and setting/adjusting other product features without the need to re-issue or change their financial product or its’ provider. The scheme is highly scalable and provides excellent added value to financial networks.
Product distribution strategy: Direct to Consumer (B2C), Direct to Business (B2B), through financial institutions
Contacts
Bus. Dev. & Press: Tarek Al-Oveyd, Founder, [email protected] & Fedor Sapronov, VP, [email protected]
How they describe themselves: Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia’s solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions.
How they describe their product/innovation: Glia’s plan for FinovateWest is to interactively show several innovative features as part of the core of our demo:
- Intelligent Virtual Operator Assistant – AI engine analyzes live voice conversations in realtime and prompts agents with contextual responses and what next best action/utterance.
- Unified Agent Desktop – presents agents with a consolidated view of the applications and information they need to effectively handle an engagement in a single interface
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Jordan Christopher, SVP Sales, [email protected]
Press: John Fernandez, SVP Marketing, [email protected]
How they describe themselves: At Glance we believe that digital engagements should have the same human element as a face-to-face, in-person interaction. That’s why we developed the Glance Visual Engagement Platform. Glance is one of the world’s simplest, most reliable, and secure solutions that empowers enterprises to see, show, and share anything with digitally connected customers.
How they describe their product/innovation: Glance is the first complete solution for transforming in-branch financial consultations into digital meetings. Financial advisors can launch sharing sessions with the click of a button to connect with customers on desktop or mobile devices. Present portfolio performance and investment options. View the customer’s browser or app screen and guide them while they trade and transact.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Craig Sieve, VP Sales & Partnerships, [email protected]
Press: Glenn Goldberg, [email protected]
How they describe themselves: Finzly connects financial institutions with customers through a modern digital banking experience and an efficient, real-time payment services hub. Freeing financial institutions from core system limitations, Finzly’s open, cloud-based bank operating system, BankOS, enables transformation and innovation at the speed of fintech. With freedom to adopt solutions from Finzly and third parties of choice, financial institutions can implement apps in three simple steps – subscribe, try and launch. Finzly has been modernizing financial institutions since 2012.
How they describe their product/innovation: Finzly Digital Account Opening (DAO) allows financial institutions to onboard new customer relationships with a next generation solution, powered by Finzly BankOS. Simply subscribe, try and launch the solution that engages consumers and commercial customers, while completing the full onboarding of the relationship.
Product distribution strategy: Through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Booshan Rengachari, CEO, [email protected]
Press: Dave Hunkele, Chief Strategy Officer, [email protected], 704-796-6998
How they describe themselves: Facepoint is the first provider of biometric facial identification of:
1) Sanctions
2) Politically Exposed Persons
3) Persons of Interest – Organized Crime, Terrorists, Fraudsters, Money Launderers, Human and Wildlife Traffickers.
Utilizing the same biometric technology used by the FBI and Interpol, Facepoint slashes the wasted time and money spent resolving AML/Sanctions/KYC false positives, speeds onboarding, overcomes false ID and dramatically improves detection of high risk.
How they describe their product/innovation: Facepoint – no-name screening: With face-only ID process, Facepoint instantly matches persons to OFAC and similar high risk watchlists. Dramatically slashes false-positives. Identifies high risk persons to confidence levels unmatched by text-based systems. Facepoint data is researched and curated by a team of 60 AML/Biometric identity experts. AI applied is the IDEMIA MBSS system, also used by the FBI, Interpol & Department of State. MBSS has been repeatedly evaluated and approved by the US National Institute of Science and Technology.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms, licensed
Contacts
Bus. Dev.: James Barringer, Regional Director & Senior Bus. Dev. Manager, [email protected], 609-937-7760
Press: Damien Martinez, CEO, [email protected]
How they describe themselves: Horizn is the #1 digital adoption platform used globally for both customers and employees designed exclusively for financial service institutions. The Platform helps banks get non-digital customers banking digitally and gets the active digital customers to more broadly leverage the bank’s digital assets.
Horizn helps banks distribute product knowledge with customers, employees, in-branch, in call centers, direct to customers online, and within marketing activities.
How they describe their product/innovation: The Self-Serve Customer Platform, is designed to make certain bank customers have the confidence and know-how to bank digitally using Digital Demos to self-learn digital banking capabilities driving faster digital adoption
Assisted-Serve: Call Center and In-Branch Customer Support. Frontline employees need easy access to information when talking to customers about digital banking and share Digital Demos via email.
Frontline Employee Direct: The Employee Platform is an interactive platform designed to rapidly increase digital fluency among employee
Product distribution strategy: Direct to Business (B2B), through financial institutions
Contacts
Bus. Dev.: Steve Frook, SVP Global Sales, [email protected]
Press: Janice Diner, CEO & Founder, [email protected]
How they describe themselves: Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia’s solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions.
How they describe their product/innovation: Glia’s plan for FinovateFall is to interactively show several innovative features as part of the core of our demo:
- Intelligent Virtual Operator Assistant – AI engine analyzes live voice conversations in realtime and prompts agents with contextual responses and what next best action/utterance.
- Unified Agent Desktop – presents agents with a consolidated view of the applications and information they need to effectively handle an engagement in a single interface.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Jordan Christopher, SVP Sales, [email protected]
Press: John Fernandez, SVP Marketing, [email protected]
How they describe themselves: At Glance we believe that digital engagements should have the same human element as a face-to-face, in-person interaction. That’s why we developed the Glance Visual Engagement Platform. Glance is one of the world’s simplest, most reliable, and secure solutions that empowers enterprises to see, show, and share anything with digitally connected customers.
How they describe their product/innovation: Glance is the first complete solution for transforming in-branch financial consultations into digital meetings. Financial advisors can launch sharing sessions with the click of a button to connect with customers on desktop or mobile devices. Present portfolio performance and investment options. View the customer’s browser or app screen and guide them while they trade and transact.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms
Contacts
Bus. Dev.: Craig Sieve, VP Sales & Partnerships, [email protected]
Press: Glenn Goldberg, Parallel PR, [email protected]
How they describe themselves: Finzly connects financial institutions with customers through a modern digital banking experience and an efficient, real-time payment services hub. Freeing financial institutions from core system limitations, Finzly’s open, cloud-based bank operating system, BankOS, enables transformation and innovation at the speed of fintech. With freedom to adopt solutions from Finzly and third parties of choice, financial institutions can implement apps in three simple steps – subscribe, try and launch. Finzly has been modernizing financial institutions since 2012.
How they describe their product/innovation: Finzly BankOS cloud banking platform allows financial institutions to subscribe, try and launch apps from Finzly and third parties of choice. Institutions enjoy the freedom of choice and ability to innovate without legacy technology limitations. Banks become the heroes to their customers by offering the modern and engaging digital banking solutions customers need. Third parties connect to BankOS through Finzly’s open APIs. BankOS connects all of Finzly’s Digital Banking, Digital Account Opening, Payment Hub and International Banking solutions.
Product distribution strategy: Through financial institutions
Contacts
Bus. Dev.: Dave Hunkele, Chief Strategy Officer, [email protected], 704-796-6998
Press: Booshan Rengachari, CEO, [email protected], 844-792-7783 ext. 101
How they describe themselves: ebankIT is an international company that develops a leading Omnichannel Digital Banking Platform with capabilities to enable Financial Institutions to run lean, run smart and innovate fast.
We are helping our customers to be one step ahead at a fraction of the cost, time and effort.
Operating in over 20 countries, ebankIT is leading the digital banking revolution and helping banking businesses to realize their full potential, strengthen customer relationship while minimizing costs and increasing revenues.
How they describe their product/innovation: ebankIT will showcase its latest version of the Digital Concierge specially designed to be a true customer ally. Combining financial products and 3rd party services, Concierge provides customer journeys, delighting client needs at a swipe of a finger. With Open Banking integrations, and channel analytics this ebankIT solution generates personalized offers and enhances digital experiences.
All this integrated with a highly secure, mobile-first, transactional authentication solution powered by biometrics.
Product distribution strategy: Direct to Business (B2B), through financial institutions
Contacts
Bus. Dev.: Pete Atkinson, VP Global Sales, +44 77 4030 0606 & Luís Côrte-Real, International Sales Executive, +351 964 040 897
Press: Sara Castro, Head of Marketing, [email protected], +351 965 141 488
