FinovateEurope Sneak Peek: Lexmark

LexmarkHomepage

FEU2016_logo_withdateA look at the companies demoing live to 1,500 fintech professionals. Register today.

Lexmark’s latest innovation in customer onboarding is a voice-driven, customer experience incorporating mobile capture, authentication, workflow, instant decisioning, and digital signature capture.

Features:

  • Fast and simple mobile onboarding
  • Convenience of voice-driven activation
  • Collaborative eSign video session

Why it’s great
Lexmark delivers a mobile onboarding experience driven by interactive and instructive natural voice recognition with a virtual collaboration session to eSign an application instantly.

LexmarkPresenter1Presenters

Darren Collins, Global Director, Financial Services and Insurance
Collins is responsible for strategy and providing thought leadership to global organizations in financial services. He assists organizations by mapping technical solutions to key business problems.
LinkedIn

LexmarkPresenter2Chris Edgington, Global Industry Solutions, Financial Services
Edgington provides industry knowledge, thought leadership and operations-technology expertise for banking industry-specific solutions.
LinkedIn

Finovate Alumni News

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This post will be updated throughout the day as news and developments emerge. You can also follow alumni news headlines on the Finovate Twitter account.

Lexmark Enhances Mobile Onboarding Platform With Natural Language Interaction

This post is part of our live coverage of FinovateFall 2015.

LexmarkLogoThen, Lexmark showed off upgrades to its Mobile Onboarding Platform:

Lexmark is demonstrating a significant customer enhancement to its Mobile Onboarding Platform: a frictionless mobile onboarding process driven by interactive and instructive, natural voice recognition along with a virtual collaboration session to e-sign the application in real time.

The demonstration guides the customer along the new account-application process with instructions and guidance in natural language trained for this specific purpose. The applicant can interact with the platform in plain English to correct data extracted from their driver’s license, advance to the next step, initiate a same-session video-chat to collaboratively e-sign the new account application in real time, and finally to submit the completed application.

Presenters: Darren Collins, global director, financial services and insurance; Chris Edington, senior marketing manager, industry solutions

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Metrics: Sells products in more than 170 countries; 12,700 employees; NYSE: LXK; $3.7 billion in revenue (2014)
Product distribution strategy: Direct to business (B2B)

HQ: Lexington, Kentucky
Founded: January 1991
Website: lexmark.com
Twitter: @lexmark

FinovateFall Sneak Peek: Kofax from Lexmark

Kofax_Lexmark_homepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here and we’ll see you in New York!

KofaxLexmark_logo Kofax’s (a Lexmark company) latest innovation in customer onboarding is a voice-driven, customer experience incorporating mobile capture, authentication, workflow, instant decisioning, and digital signature capture.

Features of Kofax:

  • Fast and simple mobile onboarding
  • Convenience of voice-driven activation
  • Collaborative eSign video session

Why it’s great

Kofax delivers a mobile onboarding experience driven by interactive and instructive natural voice recognition with a virtual collaboration session to eSign an application instantly.

Presenters

KofaxLexmark_DCollinsDarren Collins, Global Director, Financial Services and Insurance
Collins is responsible for strategy and providing thought leadership to global organizations in financial services. He assists organizations by mapping technical solutions to key business problems.
LinkedIn