Finovate Alums Raised More Than $380 Million in Q4; $2.7 Billion in 2022

Finovate Alums Raised More Than $380 Million in Q4; $2.7 Billion in 2022

Finovate alums raised more than $2.7 billion in equity funding in 2022. The sum makes the $8.4 billion raised in 2021 seem all the more an outlier as our alumni funding levels return to those common in 2020 and before.

Previous Annual Comparisons

The fourth quarter of 2022 saw Finovate alums secure more than $380 million in funding. This amount recalls the relatively modest fundraising haul from Q4 2020, with a comparable number of alums raising capital.

Previous Quarterly Comparisons

  • Q4 2021: More than $1.2 billion raised by seven alums
  • Q4 2020: More than $472 million raised by 17 alums
  • Q4 2019: More than $876 million raised by 21 alums
  • Q4 2018: More than $800 million raised by 19 alums
  • Q4 2017: More than $730 million raised by 23 alums

Outsystems’ $228.4 million fundraising was easily the quarter’s standout investment. Also raising sizable amounts in the final three months of 2022 were Moneyhub, which raised more than $61 million over the course of the quarter, and Banyan, which secured $28 million in funding.

Top Quarterly Equity Investments

  • Outsystems: $228.4 million
  • Moneyhub: $61.6 million
  • Banyan: $28 million
  • Cinchy: $14.5 million
  • Buckzy: $14.5 million

Here is our detailed alum funding report for Q4 2022.

October 2022: More than $316 million raised by eight alums

November 2022: $13 million raised by two alums

December 2022: More than $52 million raised by five alums


If you are a Finovate alum that raised money in the fourth quarter of 2022, and do not see your company listed, please drop us a note at research@finovate.com. We would love to share the good news! Funding received prior to becoming an alum not included.


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PayEm Raises $220 Million for Spend and Procurement Management

PayEm Raises $220 Million for Spend and Procurement Management
  • Business spend and procurement management company PayEm raised $220 million this week.
  • The round consists of $20 million in Series A equity funding and a $200 million warehouse debt facility.
  • The equity portion brings PayEm’s total equity funds to $47 million.

Business spend automation and procurement management platform PayEm brought in $220 million in combined debt and equity this week.

PayEm will use the funds to fuel its card operations, serve larger customers, and improve the employee experience within the digital product.

The funding, which is comprised of $20 million in Series A equity and $200 million in warehouse debt, saw contributions from Viola Credit, Mitsubishi Financial Group, Collaborative Fund, Pitango First, NFX, LocalGlobe, and Glilot+.

“This is a significant milestone in the company’s growth. Our new warehouse credit facility allows us to scale our credit cards operation and support larger customers with our fast-growing payments platform. In addition, the new equity funding will enable us to continue building our  platform,” said PayEm CEO Itamar Jobani. “With the current macroeconomic conditions, it’s never been more important for companies to have an efficient and clear lens into their financial health. We’re pleased to be that single source of truth for them as they may navigate turbulent times and supply chain issues, and simply need to do more with less.”

Headquartered in Israel, PayEm helps its business clients bring transparency to business finances, automate tasks, and enhance control of processes. The company offers businesses tools for spend management, employee reimbursement, automating accounts payable, purchase order approvals, corporate cards, and more.

Today’s round brings PayEm’s total equity funding to $47 million and adds more competition to the fast-growing business spend management space. Companies such as Brex and Ramp have been rewarded in recent years with massive funding rounds and high valuations. PayPal even jumped on the trend, launching its first commercial credit card last June.


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Union Credit Emerges from Stealth to Deliver Perpetual Credit Approval

Union Credit Emerges from Stealth to Deliver Perpetual Credit Approval
  • Union Credit is launching out of stealth mode with $5 million in Seed funding led by CMFG Ventures.
  • The startup is launching in an exclusive partnership with CuneXus, leveraging the company’s continuous credit approval that facilitates loans in one click.
  • The partnership with CuneXus will offer Union Credit access to CuneXus’ 250 credit existing clients in the credit union space.

Embedded lending startup Union Credit emerged from stealth today and is launching with an extra $5 million, thanks to a fresh round of seed funding led by CMFG Ventures.

Facilitating today’s launch is a partnership with CuneXus, a company that helps credit unions and community financial institutions offer potential borrowers perpetual loan approval, making it possible for customers to take out pre-approved loans in one click. CuneXus was acquired by CUNA Mutual Group in 2020 for an undisclosed amount. The entity now produces more than $27 billion in loans each year.

“Ending the guesswork of lending and financing is an important step towards financial health,” said CMFG Ventures President and Managing Director Brian Kaas. “Union Credit can create real transparency via perpetual credit access. It’s a model that has the potential to completely change the way credit unions grow, allowing them to compete with fintechs and large financial institutions in their communities during the purchase experience.”

Union Credit’s aim is to help credit unions enter into new markets with a tool that offers borrowers front-end financing via merchant relationships. The company leverages CuneXus’ continuous credit approval that facilitates loans in one click. The company will use today’s investment to “focus on building out its digital lending marketplace, SDK, and a direct-to-consumer app where consumers can manage perpetual offers of credit from local lenders that want to serve them.”

California-based Union Credit was launched by CuneXus Co-founder Dave Buerger and former SVP Barry Kirby, who now serve as Union Credit CEO and CRO, respectively. Because of this tie-in, the company benefits from an exclusive partnership with CuneXus. What’s more, the newly found company will have access to CuneXus’ 250 credit existing clients, which represent 37 million end users.

“Credit unions thrive on their long-lasting member relationships, but acquiring new relationships has always been a challenge,” said Buerger. “Today that ends. Union Credit advocates for credit unions on a national scale, putting them in front of consumers at their point of need. It combines the local, competitive, and advantageous offers that credit unions are known for and gives them the sophisticated platform they need to amplify existing digital services and reach new audiences.”

Union Credit’s continuous credit approval will compete on the same level as buy now, pay later (BNPL) transactions that allow consumers to make purchases and pay for them over time rather than all at once. The company’s approach using CuneXus’ continuous credit approval technology is similar to BNPL purchases in that it makes pre-approved loans available to customers in one click, making it easy for them to access credit when they need it.


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LendInvest to Use New Funding to Enter Mortgage Market

LendInvest to Use New Funding to Enter Mortgage Market
  • LendInvest received increased funding from Lloyds Bank this week, bringing its total warehouse investment to $367 million (£300 million).
  • The boost in investment will help LendInvest enter the homeowner mortgage market, a $1.5 trillion (£1.2 trillion) opportunity.
  • LendInvest now has more than $4.4 billion (£3.6 billion) in funds under management.

U.K.-based property finance asset manager LendInvest scored an increase in warehouse funding from Lloyds Bank totaling $367 million (£300 million) this week. The purpose of the investment is to facilitate LendInvest’s entry into the mortgage market, which the company estimates to be a $1.5 trillion (£1.2 trillion) opportunity.

LendInvest was founded in 2008 to serve as an online marketplace for property lending and investing, enabling everyday investors to access a wider variety of asset classes, including opportunities to gain exposure to the U.K. property market. The company launched its homeowner mortgage product in beta last month and plans to launch the product to a wider audience this year.

“There are a significant number of people in the U.K. with complex income streams – from barristers to actors to NHS contract workers – who find it harder to get a mortgage because of multiple income sources or less regular pay cheques,” explained LendInvest CEO Rod Lockhart. “Our offering is tailored to their needs, providing access to the finance they require to buy the home of their dreams, and without all the stress and hassle.”

The new homeowner mortgage product targets borrowers with multiple sources of income, those who are self-employed, and those who are small-business owners. The company’s technology simplifies complex mortgage cases to improve and streamline the process of closing on a home loan.

“The complexity of this part of the U.K. mortgage market makes it ripe for disruption by our purpose-built technology and is a natural evolution for us following our launch into buy-to-let mortgages in 2017,” added Lockhart.

With more than $4.4 billion (£3.6 billion) in funds under management, LendInvest is headquartered in London. The company’s funders and investors include pension funds, insurers, and global institutions including HSBC, J.P. Morgan, Citigroup, and National Australia Bank. LendInvest went public in 2021 and is listed on the London Stock Exchange under the ticker LSE. The company has a market capitalization of $141 million (£115 million).


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Advanced Bookkeeping Solution Provider Uplinq Raises $5.6 Million in Seed Funding

Advanced Bookkeeping Solution Provider Uplinq Raises $5.6 Million in Seed Funding
  • Uplinq, a company that offers advanced bookkeeping solutions to SMEs, has raised $5.6 million in funding.
  • Headquartered in Arizona, Uplinq will use the capital to scale its marketing efforts to better serve fintech’s “underserved bookkeeping” market.
  • The funding was led by Arizona-based AZ-VC, and included a strategic investment from Live Oak Ventures.

Uplinq, a technology company that leverages automation and machine learning to provide businesses with advanced bookkeeping solutions, has secured an investment of $5.6 million. The funding, announced in early December, was led by Arizona venture capital fund AZ-VC and included a strategic investment from Live Oak Ventures. Live Oak Ventures is the fintech-oriented venture capital arm of Live Oak Bank. Also participating in the funding were Merus Capital and members of the Kuwaiti Royal Family.

“With continued economic uncertainty, new automated fintech like Uplinq helps businesses take advantage by keeping track of changing costs and financials more efficiently than ever before to make smart business decisions fast,” Uplinq CEO Alex Glenn said. “This funding round will accelerate the next phase of Uplinq’s growth plans and expand our reach across this lucrative $15 billion industry.”

The capital will be used to help scale Uplinq’s marketing efforts, sales power, engineering capabilities, and customer delivery departments in order to better serve what the company calls fintech’s “underserved bookkeeping” market.

Uplinq leverages its proprietary technology to gather, organize, and categorize business transactions to provide small businesses with review-ready, real-time analysis “at the touch of a button.” With seamless integrations with more than 10,000 financial institutions, Uplinq provides its customers with weekly updated financial data – instead of monthly or quarterly – and said that more solutions for SMEs are planned to go live in 2023.

“We offer businesses a better way to get professional help through our proprietary technology, that not only makes bookkeeping worry-free for the business owner, but also provides them with powerful data automation and machine learning to better understand their finances and how their business can improve,” Glenn said.

Founded in 2020, Uplinq is headquartered in Tempe, Arizona.


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Moneyhub Raises $18.2 Million, Completing $66.8 Million Funding Round

Moneyhub Raises $18.2 Million, Completing $66.8 Million Funding Round
  • Moneyhub raised an additional $18.2 million (£15 million) from savings and retirement business Phoenix Group.
  • The investment is the second part of a 48.6 million (£40 million) Moneyhub received in October, and brings the company’s total funds to $81.6 million.
  • Phoenix Group’s Standard Life is a long-standing client of Moneyhub.

Open finance solutions company Moneyhub announced it received an additional $18.2 million (£15 million) investment. Today’s funds come from savings and retirement business Phoenix Group.

The funding round is a follow-on to the recent $48.6 million (£40 million) Moneyhub received in October. Legal & General and Lloyds Banking Group led that round, contributing $42.4 million (£35 million), and Shawbrook Bank provided an additional $6 million (£5 million) in debt funding. Moneyhub’s total funding now adds up to $81.6 million.

Moneyhub was founded in 2014 and creates software for open banking, open finance, and open data applications. Organizations leverage these tools to add data aggregation, insights, and payment systems to their applications in order to create a more personalized digital experience for their end users. U.K.-based Moneyhub plans to use the investment to develop its solutions and expand globally. The company currently counts more than 100 organizations, including more than 30 high-profile enterprise firms, as clients.

Phoenix Group’s Standard Life is a long-standing client of Moneyhub. The firm leverages Moneyhub’s Open Finance platform to create Money Mindset, a financial wellness proposition for workplace pension customers.

“We are delighted that Phoenix Group has chosen to go even further by investing in the business,” said Moneyhub CEO Samantha Seaton. “With Consumer Duty and Pensions Dashboard driving the need to focus on consumer outcomes, the only answer is to work in a trusted data sharing approach with your customers.”


Photo by Jill Burrow

BondIT Secures $14 Million in Funding in Round Led by BNY Mellon

BondIT Secures $14 Million in Funding in Round Led by BNY Mellon
  • Fixed income technology innovator bondIT has raised $14 million in new funding.
  • The investment round was led by BNY Mellon and brings bondIT’s total equity capital to more than $32 million.
  • bondIT made its Finovate debut at FinovateFall in 2016.

Credit analytics and fixed income technology company bondIT has raised $14 million in new funding. The strategic investment was led by BNY Mellon and featured the participation of existing investors, as well. BNY Mellon will join bondIT’s Board of Directors as part of the investment. Valuation information was not provided when the funding was announced but, according to Crunchbase, the funding brings bondIT’s total equity capital to more than $32 million.

“This investment will help us accelerate innovation and offer clients a unique holistic solution for fixed income investing,” bondIT founder and CEO Etai Ravid said. “As bond investors are keen to lock in higher yields, our versatile technology and data-driven approach can help them increase automation to improve efficiency and performance, and better mitigate risk.”

Headquartered in New York and Herzliya, Israel, bondIT provides front office investment technology. The company leverages data science, explainable AI, and other advanced technologies to enable its customers to build, analyze, and manage investment portfolios. bondIT’s technology helps its clients accomplish in minutes what previously took hours or even days. Predictive credit analytics enable bondIT customers to anticipate potential changes in corporate credit risk and take advantage of potential investment opportunities before they manifest themselves in the market

“Collaborating with bondIT will allow us to deliver innovative digital solutions for fixed income investors by enabling investment professionals to explore new investment options more easily through the use of AI, further expanding their portfolio optimization capabilities for clients,” BNY Mellon MD John Goodheart said.

bondIT’s relationship with BNY Mellon extends back to 2021, when bondIT participated in BNY Mellon’s startup accelerator program. In the months since then, bondIT added David Curtis as Partner and Head of Global Client Business, and teamed up with MEAG, the asset manager of Munich Re and ERGO. The MEAG partnership, announced almost exactly one year ago, will digitize MEAG’s credit risk workflows. The Munich, Germany-based company will also use bondIT’s Scorable Credit Analytics to enhance its own credit research processes. A component of bondIT’s fixed income technology solutions suite, Scorable Credit Analytics analyzes more than 250 data points a day and translates raw data from a wide variety of financial and market data sources to provide actionable insights for investors.

“Working with bondIT is another important step in driving technological progress across our organization,” MEAG CIO of Public Markets Prashant Sharma said. “We aim to continuously increase the quality and efficiency of our investment process, and technology plays a crucial part in this.”


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X1 Card Raises $15 Million, Adds In-App Stock Purchasing

X1 Card Raises $15 Million, Adds In-App Stock Purchasing
  • Challenger credit card X1 has raised $15 million, bringing its total funding to more than $60 million.
  • Along with today’s announcement, X1 is also unveiling a new in-app stock investing tool that will enable cardholders to purchase stocks using points.
  • X1 will use the funds to fuel growth and roll out new services for its members.

Challenger credit card X1 has raised $15 million this week. The funds bring the company’s Series B round to $40 million and elevate its total funds to more than $60 million. The investment was led by Soma Capital and included contributions from Brian Kelly (The Points Guy) and Kyle Vogt.

While the self-described smart credit card did not provide an exact valuation, the company said that today’s round increases X1’s total valuation by more than 50% over where it stood four months ago, when the company raised $25 million in Series B funding.

X1 will use the funds to fuel growth and roll out new services for its members. One such new feature is X1’s new investing platform that enables cardholders to buy stocks in the X1 app using their rewards points. X1 will guide investors by recommending stocks based on the cardholder’s spending habits, risk preferences, investment goals, income, and time horizon. The new capability will begin rolling out to select cardholders in the coming weeks.

The company said in the press release that it has future plans to expand the stock purchasing features “to compete with more traditional investment options.” Based on this, we can expect features common to Acorns and Robinhood such as spare change investing and automatic investment deposits.

For a card with no annual fee, X1’s rewards are hard to beat. The company offers cardholders 2x points on every dollar spent, 3x points on every dollar spent for the year if transactions exceed $15,000, and 4x points on each dollar for one month of purchases for each referral. X1 has paid out more than $10 million in rewards points since exiting its beta last October.

“With X1, we want to build an iconic and enduring consumer finance brand in an industry that’s long overdue for disruption,” said X1 CEO and Co-founder Deepak Rao. “We’re honored by the reception our card has continued to receive and to have raised this funding from Soma Capital, an early investor in more than 20 unicorns. With our innovative new investing platform, we’re excited to reimagine yet another sector in the consumer financial market.”

Outside of its rewards structure, X1 has other unique features that help differentiate itself in the crowded credit card market. The company has a stainless steel card and offers users virtual card numbers that they can set to expire on a specified date in order to avoid forgetting a subscription or a free trial period. The former automatically expires after one use, while the latter automatically expires 24 hours after it is activated.


Photo by Andrea Piacquadio

Canadian Cross Border Payments Innovator Buckzy Raises Series A Funding

Canadian Cross Border Payments Innovator Buckzy Raises Series A Funding
  • Canadian real-time cross border payments company Buckzy has raised $14.5 million in Series A funding.
  • The investment was led by Mistral Venture Partners and Uncorrelated Ventures, and featured participation from new investors Luge Capital and Blue 9 Capital, as well as existing investor Revel Partners.
  • Buckzy made its Finovate debut in 2019 at FinovateFall.

In a round led by Mistral Venture Partners and Uncorrelated Ventures, Canada-based real-time, cross border payments company Buckzy has secured $14.5 million in Series A funding. Valuation information was not immediately available. This week’s investment takes the company’s total equity funding to more than $23 million, according to Crunchbase.

“This round of financing is a validation of Buckzy’s vision to create an intelligent and automated international payment system,” Buckzy CEO Abdul Naushad said. “We’re on a mission to build the plumbing for real-time money movement globally, the same way high-speed internet fundamentally shifted the communications industry.”

New investors Luge Capital and Blue 9 Capital, and existing investor Revel Partners, also participated in the round. Luge Capital General Partner Karim Gillani will join Buckzy’s board as an advisor.

Buckzy offers real-time, cross border payments and Banking-as-a-Service capabilities via an embedded finance platform. The platform offers multi-currency bank accounts, local settlement accounts, and real-time FX quoting and booking. A licensed money transfer company, Buckzy has signed up more than 140 bank, neobank, and fintech customers since going live with its platform in 2020.

Calling the cross-border payments market a $150 trillion market globally – and one that is still underserved – Mistral Ventures Partners Managing Director Code Cubitt praised Buckzy for its ability to deliver “a much better customer experience, more automation, and lightning-fast payments.” Cubitt said the company had “the right blend of experience, expertise, and insight to build the next generation of cross border payments.”

Buckzy’s funding news comes at the same time that the company announced the appointment of Seema Rai Nair as VP of Customer Success and Network Expansion. Nair will be responsible for growing the company’s partnership network of banks, fintechs, ecommerce platforms, and other financial service providers.

“Demand for real-time and near real-time international payment services is rising around the world, and companies are increasingly turning to alternative providers such as Buckzy to address their need for fast, secure international payments,” Nair said in a statement.

Headquartered in Toronto, Ontario, Buckzy was founded in 2018. The company made its Finovate debut at FinovateFall in New York the following year.


Photo by Andre Furtado

Greenwood Raises $45 Million to Bring Digital Banking to Black and Latino Communities

Greenwood Raises $45 Million to Bring Digital Banking to Black and Latino Communities
  • Greenwood, a digital banking platform catering to black and Latino communities, raised $45 million in new funding this week.
  • The funding round was led by Pendulum, an investing and advisory platform for founders of color.
  • Atlanta, Georgia-based Greenwood was named after the Greenwood District in Tulsa, Oklahoma, which was known as “Black Wall Street” in the early 20th century due to its high concentration of black-owned businesses.

In a round led by Pendulum, a strategic growth investing and advisory platform for founders of color, digital banking platform Greenwood has secured $45 million in new funding. A digital banking platform designed to meet the needs of members of the African-American and Latino/Hispanic communities, Greenwood will use the funding to advance its goal of closing the wealth gap between ethnic minority and majority populations and enable African-Americans and Latinos to more readily build generational wealth.

“Our vision is to make Greenwood the premier destination for black and Latino wealth creation and regeneration while keeping community connection and collective professional advancement at the center,” Greenwood chairman and co-founder Ryan Glover said.

Joining Pendulum in this week’s funding were a host of new investors including Cercano Management, Cohen Circle, The George Kaiser Family Foundation, and NextEra Energy. Existing investors Bank of America, Citi Ventures, PNC, Popular, Truist Ventures, TTV Capital, and Wells Fargo also contributed.

Greenwood also announced the launch of a new offering that takes advantage of its recent acquisitions of The Gathering Spot and Valence, a pair of African-American owned private membership networks for black professionals, entrepreneurs, and corporations. The offering, called Elevate, gives its members access to The Gathering Spot’s private membership network – including the organization’s physical clubhouses in Atlanta, Los Angeles, and Washington, D.C. – as well as Valence’s professional networking platform and recruiting database. The launch of Elevate is geared toward helping Greenwood fulfill both the community building and career advancement components of its mission.

“Greenwood is poised to create new outcomes and equip our communities with the resources they have been systematically excluded from in the pursuit of economic opportunity,” Pendulum CEO and co-founder Robbie Robinson said.

Founded in 2020 and headquartered in Atlanta, Georgia, Greenwood has more than 100,000 customers on its platform, and more than one million individuals in its combined community including The Gathering Spot and Valence. The fintech offers a digital bank account with no hidden or overdraft fees, a Mastercard debit card, support for P2P transfers, two-day early wage access, and a global ATM network. Greenwood also provides opportunities for its customers to help communities in need via programs like Feed a Family (in partnership with Goodr), donations to non-profits such as the United Negro College Fund (UNCF) and NAACP from customer spare change round-ups, and monthly small business grants of $10,000 to African-American or Latino/Hispanic owned businesses. The platform also offers financial education and information designed for black and Latino audiences via its Greenwood Studios operation. Greenwood’s banking services are provided courtesy of a partnership with Coastal Community Bank.

The name of the digital banking platform was inspired by the Greenwood District, a historic African-American community in Tulsa, Oklahoma that, in the early 20th century, featured one of the greatest concentrations of black businesses in the U.S. Known as “Black Wall Street”, the community was the site of the Tulsa Race Massacre of 1921 in which a mob of white Tulsans destroyed more than 35 square blocks of the Greenwood District. The attack was described as the “single worst incident of racial violence in American history.” Hundreds were hospitalized and estimates of the number of Oklahomans killed ranged from 75 to 300.


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U.S.-based Neobank Novo Secures $125 Million in Series B Funding

U.S.-based Neobank Novo Secures $125 Million in Series B Funding
  • Miami, Florida-based neobank Novo raised $35 million in funding, taking its Series B funding round to $125 million.
  • The Series B raises Novo’s total equity funding to more than $170 million.
  • The latest capital infusion comes from GGV Capital, which manages more than $9 billion in investments across North America, China, Southeast Asia, India, Latin America, and Israel.

An additional $35 million investment brings the total raised by Miami, Florida-based fintech Novo to $125 million. The latest infusion comes courtesy of strategic investor GGV Capital, and brings Novo’s total equity funding to more than $170 million.

In a statement, Novo CEO and co-founder Michael Rangel highlighted the new functionality of the Novo Platform and the “tens of thousand” of small business customers the company has onboarded. Rangel also praised GGV as “instrumental” in helping other technology companies (“from Airbnb to Square”) scale their businesses, and said he believed the support of the firm would help Novo reach “millions more small businesses in the coming years.” Note that GGV Capital Principal Robin Li will join Novo’s board of directors as an observer.

With more than 175,000 small business customers, Novo offers a free business checking account with free ACHs and incoming wires; a Novo Virtual card; no hidden fees; and an application process that can be completed in less than 10 minutes. Novo also provides online small business banking services including the ability to send and track invoices; as set aside funds for taxes, payroll, and more via its Novo Reserves feature. Novo is partnered with Middlesex Federal Savings, which provides FDIC coverage of Novo deposits up to $250,000.

Additionally, as of 2021, the company has offered Novo Apps, a comprehensive apps marketplace to enable SMEs to customize their banking experience; Novo Boost, which gives small businesses same day access to payments received through Stripe; as well as Express ACH that enables same day processing of ACH payments.

GGV Capital Managing Partner Hans Tung underscored Novo’s “ecosystem approach” to providing banking services to small businesses, freelancers, and gig economy workers. “They’ve built a robust, intuitive platform that allows SMBs to connect all of their business and financial applications to their Novo account,” Tung said.

Novo’s latest investment comes as the company announces surpassing $12 billion in lifetime small business transactions. Founded in 2016, Novo was named one of the “Next Billion-Dollar Startups” of 2022 by Forbes earlier this year.


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Digital Engagement Solution Provider Agent IQ Secures $10 Million in Series A

Digital Engagement Solution Provider Agent IQ Secures $10 Million in Series A
  • Digital engagement solution provider Agent IQ has raised $10 million in Series A funding.
  • Agent IQ’s technology helps bankers develop more meaningful customer relationships by blending enabling technologies like AI with human talent, expertise, and empathy.
  • Agent IQ made its Finovate debut earlier this year at FinovateSpring and returned to the Finovate stage in September for FinovateFall.

In a round led by Mendon Venture Partners and featuring participation from Acronym VC, Sierra Ventures, and FNBO, digital engagement solution provider Agent IQ has raised $10 million in Series A funding. The investment, according to Crunchbase, takes the company’s total capital raised to $18.5 million.

Agent IQ CEO and co-founder Slaven Bilac said that the critical task of developing meaningful customer relationships can be lost in the drive toward the convenience and speed of digitalization. “Agent IQ exists to change this narrative,” Bilac said. He added that the company will “leverage this capital to lead community banking toward an environment where customers derive the same level of personal benefit through the digital channel as they traditionally did through the branch, while enabling banks and CUs to differentiate themselves with personal, seamless, and efficient service.”

Headquartered in San Francisco, California and founded in 2015, Agent IQ offers digital platforms that help their clients enhance customer relationships and customer satisfaction. Agent IQ’s solutions also help companies become more efficient, which leads to greater profitability and lower costs. With an approach that supports augmenting the human banker with technology rather than trying to replace human bankers with technology, Agent IQ effectively blends innovations like AI and machine learning with the critical customer engagement features of human empathy and creativity.

“The company is at the forefront of relationship banking,” Mendon Venture Partners Founding Partner John Clausen said, “helping banks engage customers in ways that they have come to demand.”

Agent IQ’s funding news comes just a few months after the company demoed its Lynq platform at FinovateFall in September. Lynq enables financial services consumer to choose and engage with a personal banker across all digital channels. The technology features configurable, built-in Augmented Intelligence that helps bankers better connect, engage, and support their customers. At the same time, the platform helps them become more efficient by automating typically mundane, manual tasks. Lynq offers video chat, AI-powered real-time insights, and messaging capabilities with the ability to translate real-time to more than 100 languages.

Agent IQ began the year with news that Texas-based Extracto Banks would deploy its Lynq digital assistant and chat service. This made Extracto Banks the first financial institution in Texas to partner with Agent IQ. The institution’s EVP and Chief of Strategic Design Chris Kincaid said that Agent IQ’s technology gave the bank “a transformational approach to meeting our customers where they are.”


Photo by Miguel Acosta