• Monzo is implementing new security controls to limit fraud occurring from stolen devices.
• In order to transfer funds over a user-designated amount, users can implement one of three security controls, including authorizing funds from a specific geolocation, asking a friend or a family to confirm the transfer, or photographing a printed QR code.
• The new controls will be implemented in addition to Monzo’s biometric and PIN authentication fraud checks.

U.K.-based digital banking platform Monzo announced some new security controls today. Writing in the company’s online community forum, representatives from the Monzo’s product security team unveiled a new security feature and three new, user-imposed controls to further protect consumers.

“We wanted to tell you about some new controls we’ve been working on that we’ll be launching soon,” the team said. “The security feature will let you add an extra layer of protection on payments and pot withdrawals over a daily allowance – to help stop fraudsters in their tracks, even if they get hold of your phone.”

Monzo built the new security feature in light of the fact that many users manage their financial lives on their phones, and devices are often lost or stolen. According to the BBC, one mobile phone is stolen every six minutes in London.

The new, optional security feature will allow users to set up daily allowances for sending bank transfers and withdrawing money from an Instant Access Savings Pot. If users want to move money that amounts to over their daily allowance, they will undergo an extra security check that will be comprised of one of three suggested controls. The controls will be implemented in addition to Monzo’s biometric and PIN authentication fraud checks.

The three new controls include:

• Known locations
  Users choose a specific location from which they plan to send large sums . Monzo recommends users use their home, office, or any location that fraudsters may not be able to access.
• Trusted contacts
  Users will ask a close friend or family member who also uses Monzo to double check bank transfers and savings withdrawals that total more than the user’s daily allowance. The user will need to consent to their selected friend or family member seeing some details about their funds transfer. After consent is received, Monzo will ask the friend or family member to confirm the user’s identity and verify that it looks safe by calling the user.
• Secret QR codes
  Monzo will email the user a confidential QR code to print out and keep in a safe digital location, or store digitally on a stationary device. The QR code includes a high-security password that only works with their account and does not include any personal information.

While users will only need to use one of these methods to move money over their daily allowance, Monzo is requesting that users set up at least two of these three controls so that they have a backup. In the event a user cannot pass any of the three extra security controls, they will still be able to make the payment and access their money by confirming their identity with a short selfie video.

Users will also be subject to additional security checks in the event they want to change their controls or modify their allowance amount.

“Our aim with these new controls is to create an experience that’s both secure and simple – so we wanted to delve deeper into how we approached the design and product development process,” the security team explained. “We had to think carefully about how to add a new layer of (optional) friction over our existing security measures, to help stop fraudsters and reassure customers. While still making sure people can make payments and move money in a way that’s easy to use and convenient.”

While these extra controls add a necessary layer of fraud protection, they also add a considerable amount of friction for users. I can’t imagine asking a friend or family member to take time out of their day for a call in order to get their permission to use my own money. I’d rather default to Monzo’s fail-safe option– confirming my identity with a selfie video. That said, the fraud controls could come in handy for limiting very large transfers or for putting funds on hold when traveling.

Photo by Fernando Arcos

• Commerzbank is leveraging Pliant to offer physical and virtual cards to its corporate banking suite.
• Corporate-card-as-a-service company Pliant allows banks to issue virtual and physical corporate cards with backend controls and a management and visibility platform.
• Pliant has raised $180 million, including a recent $19 million Series A round led by PayPal Ventures.

German bank Commerzbank has expanded its card portfolio to include corporate cards. The bank has tapped corporate-card-as-a-service provider Pliant for technology that will offer its small-to-medium-sized business clients a corporate credit card solution.

Commerzbank’s business customers will be able to digitally manage both physical and virtual credit cards and employee-issued credit cards. Customers will be able to integrate the new cards into their billing processes starting in the third quarter of 2024.

“The expansion of our product portfolio in the card sector underlines our claim to be the first point of contact for business customers in Germany. With our new digital credit card solution, we enable our customers to make their billing processes more efficient and thus save costs and time,” said Commerzbank Head of Value Stream Accounts and Payment Methods in Private and Small-Business Customers segment Tobias Knoll.

Pliant allows banks to issue virtual and physical corporate cards that allow customers to restrict card usage based on time range or purposes, set individual limits for their employees, track card expenditures in real-time, and manage receipt capture and accounting tasks.

“Our hypothesis at Pliant has always been that long-term success is only possible in cooperation with banks,” said Pliant CEO Malte Rau. “That is why we are pleased to support Commerzbank as a strong partner of small- and medium-sized business customers in Germany with an innovative credit card solution.”

Berlin-based Pliant was founded in 2020 and has since raised $180 million, including a recent $19 million Series A round led by PayPal Ventures. Last year, Pliant acquired business financial management platform Friday Finance for an undisclosed amount.

Photo by April Pethybridge on Unsplash

• Apple is shutting down Apple Pay Later, its BNPL offering, just 15 months after launching the tool.
• Apple said that the decision will help the company launch a BNPL offering to cardholders across the globe.
• Apple may have also wanted to avoid the consequences of the CFBP’s recent interpretive rule, which classifies BNPL providers as credit card issuers under the Truth in Lending Act. 

March 28, 2023 to June 17, 2024. That is the lifespan of Apple Pay Later, Apple’s buy now, pay later (BNPL) tool.

Apple launched the tool last year to allow Apple cardholders to pay for their purchases under $1,000 in four separate installments over the course of six weeks. The service was free, and did not charge users interest or any other fees. Consumers benefitted from a six week float on their purchase amount, while Apple benefitted by attracting new cardholders and potentially enticing consumers to spend more money using their Apple card. This week, Apple announced it has shut down the Apple Pay Later service.

But even though Apple Pay Later is shutting down, the company is replacing the BNPL method with another BNPL option. In a statement to 9to5Mac, an Apple spokesperson said, “Starting later this year, users across the globe will be able to access installment loans offered through credit and debit cards, as well as lenders, when checking out with Apple Pay. With the introduction of this new global installment loan offering, we will no longer offer Apple Pay Later in the U.S. Our focus continues to be on providing our users with access to easy, secure and private payment options with Apple Pay, and this solution will enable us to bring flexible payments to more users, in more places across the globe, in collaboration with Apple Pay enabled banks and lenders.”

According to this statement, the major reason Apple is switching to a new BNPL tool is that the new offering will make installment purchases available to cardholders across the globe. Additionally, Apple will no longer hold the paper on the short-term loan. The company’s new BNPL tool will leverage Citi to furnish the short-term loan.

There is another, unspoken reason Apple may have decided to change its role in the BNPL game, however. The move may have to do with the CFPB’s recent interpretive rule for the BNPL industry, which classifies BNPL providers as credit card issuers under the Truth in Lending Act. This would subject Apple to a range of new obligations, including having to investigate customer disputes, pause payments, provide refunds, and issue credits when applicable.

Photo by Junseong Lee on Unsplash