Register Now for FinovateSpring Tickets Before May 11 Event Sells Out

By Jim Bruene Posted on
Categories: Finovate

image During its three-year history, Finovate has shown consistent double-digit annual growth. But not since Finovate I, in Oct. 2007, when we booked a relatively small NYC venue, have we actually run out of seats.

But with less than 50 tickets remaining, it looks like we are about to have our second sellout. The fantastic turnout, we believe, is a leading indicator that the fintech sector has turned the corner (see list of technologies on stage).

So if you still want to be part of this amazing day in San Francisco, you better move quickly and register here. This isn’t marketing hype, we really are approaching capacity.

And thanks to everyone who’s already registered (partial list below). We literally couldn’t have the event without you! 

Companies demoing (plus, three more will be named next week)

image

Companies attending (partial)

  • Addison Avenue FCU/SVP
  • Advanced Technology Ventures/VP
  • Advisor Software/C-level
  • Affinion Group/VP
  • Aite Group/Analyst
  • Alliant Credit Union/SVP
  • Allstate Insurance/Director
  • Ally Bank/Director
  • Amazon.com/Director
  • American Bankers Association/Director
  • ANZ Banking Group Limited/GM
  • AOC Solutions/President
  • Atelier US BNP Paribas/Analyst
  • Atlanta Payments Group/Principal
  • Banco Fator/Manager
  • BancVue/SVP
  • Bank of America/VP
  • Bank of Internet/C-level
  • Battery Ventures/General Partner
  • BillFloat/C-level
  • BillShrink/C-level
  • BlackBerry Partners Fund/RBC Venture Partners
  • Blue Shield of California/Director
  • Bradway Research/Managing Director
  • Canaan Partners/Partner
  • Capital Access Network/SVP
  • Capital One/Director
  • CashEdge/SVP
  • CBS Interactive/Editor
  • Celent/Analyst
  • Central 1 Credit Union/Director
  • CFSI/Core VC/Senior Advisor
  • Cherry Tree Companies/Managing Director
  • Churnless/C-level
  • CIBC/Division Head
  • Cisco/Systems Engineer
  • Citibank/EVP
  • City Bank/VP
  • Club Circle Partners/Partner
  • CNNMoney.com/VP
  • Comcast Ventures/Partner
  • Computer Services, Inc./VP
  • Credit Karma/VP
  • CreditReport.com/C-level
  • CreditXpert/Managing Director
  • CSI/VP
  • Cybersource/Product Manager
  • DaoPay/Product Manager
  • Dedicated Defined Benefit Services/C-level
  • Delta Community Credit Union/Product Manager
  • Digital Insight/SVP
  • Dimensional Fund Advisors/VP
  • Discover/Director
  • Duck9.com/C-level
  • Dynamics Inc./C-level
  • EntroPay/Director
  • Examiner.com/Personal Finance Columnist
  • Experian/VP
  • FEDChex/C-level
  • Fidelity/SVP
  • Filene Research Institute/Research Director
  • Finance All Solutions/C-level
  • First Bank & Trust NA/VP
  • First Data/SVP
  • FIS/Director
  • Fiserv/SVP
  • Flybridge Capital Partners/Senior Associate
  • Forrester Research/Analyst
  • Founders Advisory/Managing Principal
  • Freedom Financial Network/Director
  • FreeScore.com/C-level
  • FriendsClear/C-level
  • FundingUniverse/C-level
  • Global Catalyst Partners/Managing Principal
  • Global Payments Experts/Consulting Partner
  • Google/Industry Head
  • Group SJR/Partner
  • GRP Partners/Partner
  • Guardian Analytics/VP
  • GVFS/C-level
  • H Block/Director
  • Harland Clarke/VP
  • HiddenLevers/Founder
  • Higher One/C-level
  • Highland Capital/Principal
  • iBear LLC/Founder
  • ING Direct/EVP
  • iPortfolio/EVP
  • ISTS Worldwide/SVP
  • IVPL/Founder
  • Jack Henry/Manager
  • Javelin Strategy & Research/Analyst
  • Kaiser Permanente/VP
  • Kashoo/C-level
  • Kiboo/C-level
  • Kony Solutions/Director
  • Korea Information Service/Manager
  • Kwedit/VP
  • Leadfusion/Director
  • LendingTools.com/C-level
  • Market Rates Insight/C-level
  • Maveron LLC/Principal
  • Mechanics Bank/VP
  • Meritage Funds/Managing Director
  • Microsoft/C-level
  • Mindful Insights/Analyst
  • MONEY/Managing Editor
  • moneyStrands/VP
  • Monvia/C-level
  • Morgenthaler Ventures/Principal
  • Mountain America Credit Union/C-level
  • Mozo/Managing Director
  • Mutual of OmahaManager
  • Netspend/Director
  • New Concept Solutions/C-level
  • North Hill Ventures/General Partner
  • Norwest Venture Partners/General Partner
  • NOVARICA/Principal
  • NTT AgileNet/Analyst
  • OCBC Bank/VP
  • Online Banking Review/Managing Editor
  • ONSET Ventures/General Partner
  • Patelco Credit Union/SVP
  • Payoff.com/C-level
  • PayPal/Director
  • PeopleConnect/C-level
  • Polaris Venture Partners/Principal
  • Profit Technologies USA/C-level
  • Progrexion/VP
  • Prosper Marketplace/VP
  • PSCU Financial Services/Executive Director
  • QED Investors/Partner
  • Razorfish/SVP
  • ReputationDefender/Director
  • San Diego County Credit Union/SVP
  • SeerGate/C-level
  • SF Fire Credit Union/C-level
  • SimpleTuition/C-level
  • SimpliFi/C-level
  • StanCorp Financial Group/C-level
  • Star One Credit Union/VP
  • SunTrust/Consultant
  • Swimming Upstream/Founder
  • Syphr/C-level
  • Target Financial Services/Manager
  • Technology Credit Union/Manager
  • The Bancorp Bank/C-level
  • The Motley Fool/SVP
  • The New York Times/Reporter
  • ThinkCash/C-level
  • Thrivent Financial for Lutherans/Director
  • Total Technology Ventures/Principal
  • TowerGroup/Research Director
  • Tugboat Ventures/Founder
  • U.S. Bank/VP
  • Umpqua Bank/VP
  • Unience/C-level
  • USAA/VP
  • Venrock/General Partner
  • Viewpointe/C-level
  • WebPFM/Founder
  • Wedbush/VP
  • WEEMBA USA/COO
  • Wells Fargo/SVP
  • Western Union/VP
  • Wired Magazine/Columnist
  • Yahoo/Director
  • Yodlee/VP
  • ZimpleMoney/C-level

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My Favorite Presentation of 2010: Glenbrook Provides Roadmap for Web 2.0 & Social Payments

By Jim Bruene Posted on
Categories: Alt Payments, Game-based, Social Networks

imageI am a huge fan of Glenbrook Partners, the Menlo Park-based payments consulting firm. I first visited them when I was transitioning from closed to open blogging in 2006. Scott Loftesness and company were enormously helpful back then even though I was potentially elbowing in to their space. It’s a kindness you never forget. I look forward to my daily dose of PaymentsNews and the occasional meetup at conferences.

But I’d never had a chance to attend one of their presentations until two days ago at NACHA Payments 2010. What a treat. Partners Erin McCune and Russ Jones drew the dreaded 8 AM Monday slot in a breakout session immediately preceding the Jack Dorsey/Square keynote. So only a 100 or so lucky attendees got to see them knock it out of the park. 

imageAnd as much as I enjoyed seeing Square and Wells Fargo’s Steve Ellis go at it on the big stage, Russ and Erin would have delivered more value to attendees. They took a nebulous and confusing topic, alt-and-social payments (see inset), and made sense out of it in a 68-slide deck (see table and chart below). Let’s all agree to use these terms going forward.

And to top it off, Glenbrook closed the presentation by showing alt-payments in use in the real virtual world at my favorite virtual pet site, Foopets (see previous post and note 1).  

Luckily, you still have a chance to hear an expanded version of this talk via Glenbrook’s live webinar next week on social payments (small registration fee required).  

Glenbrook Partners deciphers Web 2.0 payments terms…

 image

…and it’s created a social payments classification system

image

Source: Erin McCune and Russ Jones, Glenbrook Partners presentation at NACHA Payments 2010, April 26, 2010
(reprinted with permission)

Playing Foopets costs money…

image

…but young gamers hitting the FooBank have more payment options than just their parents’ cards
Note: We previously covered Kwedit here

image

Note:
image1. Glenbrook says that virtual pet owners spend about the same on their virtual pets, $25/mo, as real-world pet owners spend on their real-live pets. Amazing! If only Pets.com had thought to sell virtual dog food instead of the real stuff, we might still get to see the sock puppet all over Facebook.

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Jack Henry Unleashes 23 Mobile Banking Apps Into the iPhone App Store in April

By Jim Bruene Posted on
Categories: iPhone, Jack Henry, Mobile Banking

imageWe’ve been closely tracking mobile apps. In the 21 months since Apple opened its App Store, 77 U.S. financial institution added apps, about four per month (see our latest report for more info).

Then last week, 18 new bank apps appeared. And they all shared a certain, shall we say utilitarian, look (see below). Turns out they are pushed out by Jack Henry for its NetTeller clients. While they won’t win any design awards, it’s good to be in the app store.

In total, Jack Henry now has 24 clients represented in the store. All but one, Ohio Valley Bank, were added in April (see table below).

We can now officially report there are more than 100 U.S. financial institution in the iTunes App Store. Just 10,000+ more to go.

Bank Service Name Date
Ohio Valley Bank – 2 Feb 2010
Bank of Brookhaven goDough 2 April 2010
Valley View Bank Mobile Banking 2 April 2010
Ohio Valley Financial Group goMobile 5 April 2010
Alpine Bank Mobile Banking 16 April 2010
American National Bank of Texas Mobile Banking 16 April 2010
First Dakota National Bank eMobile Banking 16 April 2010
First Fidelity Bank Mobile Banking 16 April 2010
First National Bank of the Rockies FNBR Mobile 16 April 2010
First State Community Bank FSCB Mobile Banking 16 April 2010
Bank of Granite Granite Mobile Banking 16 April 2010
Institution for Savings goMobile Banking 16 April 2010
Lone Star National Bank LSNB Mobile 16 April 2010
Mascoma Savings Bank Mobile Banking 16 April 2010
Susquehanna Bank Mobile Banking 17 April 2010
Simmons First Bank Anywhere 17 April 2010
Northway Bank Mobile Banking 17 April 2010
State Bank of Lizton Mobile Banking 17 April 2010
Stonegate Bank Mobile Connect 17 April 2010
Texas Bank and Trust TBT gomobile 17 April 2010
The Bank of Elk River eMobile Banking 17 April 2010
Western National Bank Mobile Banking 17 April 2010
The Bank of Miami TBOM Mobile 17 April 2010
Pendleton Community Bank yourbank2go 17 April 2010
Westerly Community Credit Union WCCUmobile 21 April 2010

Source: AppShopper.com (data drawn from iTunes), 22 April 2010

The two screenshots posted for Western National Bank’s iPhone app, powered by Jack Henry (26 April 2010)

image     image

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The Finance & Technology Innovations You Will Experience May 11

By Jim Bruene Posted on
Categories: FinovateSpring 2010

imageAs you’ve probably noticed, there are a TON of financial/banking technology innovations percolating up into the market right now. We are proud to be bringing 36 of the best to the Finovate stage May 11 in South San Francisco (presenting company list here).

It’s going to be a packed house, with at least 20% more attendees than last year. But there are still a few tickets left if you’d like to register (see OBR subscriber discount below).

Here are some of the themes that will be explored by our demoing companies at FinovateSpring 2010:

  • Alt-payments: Where will the next PayPal come from? We’re not sure who it will be, but there is a pretty good chance they will be on the Finovate stage. While you may not believe that existing payment services are vulnerable, the startups taking on the card-based world are always thought-provoking.
  • Bill payment 2.0: As automated billing and payments enters its third decade, there is still much to do in turning it from a cost center to a profitable service. We have several novel ideas on stage. You won’t want to miss this chance to talk to the founders. 
  • Credit/debt management: No surprise here. As consumers take a more conservative approach to spending and credit matters, services are cropping up all over the Web to help. And with literally thousands of dollars per year at stake, consumers are willing to spend money to save money and get control of debt. 
  • Customized financial products: Why can’t you have a 22-month CD or a 12-year mortgage? It’s not like banks have to retool the factory to introduce a new model. In the era of infinitely personalized products, financial services will follow suit. 
  • Financial marketing: Mass media is dead. Or is it? 400 million Facebook users seems like a pretty sizable “mass.” But no matter what you call it, new tools and techniques are required to build your brand in the uber-networked world.
  • Investing for the risk-averse: There are dozens of sites for tracking individual stocks and sizing up opportunities in various market sectors. But what about the other 95% of the country that just wants a decent retirement, college education for their kids, or new kitchen by 2015? Helping consumers achieve their financial goals is a long tradition at financial institutions and an important subject at Finovate.
  • Mobile everything: You’ll see some of the newest ways to leverage mobile for payments, financial management and banking. And this is one area that will be profitable. And yes, we’ll have iPad demos on stage. 
  • New lending models: Everyone agrees there are major problems in consumer and small business lending. Peer-to-peer lending is one promising area, but it’s had setbacks with regulatory changes and defaults. Is there a better way to deliver credit services while keeping losses in check? You’ll hear from several companies that believe they have the answer.
  • Real-time Web: Banks have had a nice 40-year run as batch processors. But the world has gone real-time and your customers expect data more than once a day. See how new financial tools leverage the power of this data stream. Will you automatically share  purchases with your network? Yes, you will. Find out why.
  • Snazzy management/back-office tools: The increased regulatory scrutiny over everything financial is the inevitable result from the 2008/2009 financial meltdown. Everyone knows you need to be on top of the nitty-gritty details, but who has time to read memos from the compliance department? With new interactive tools and Web-based services, even the most tedious compliance chore can be accomplished on schedule and without headaches or glitches. Come meet the startups who will make your life easier. 
  • Social media/gaming: Of course, no 2010 conference would be complete without ideas on how to reach Gen Y and everyone else via social media. Facebook serves 400 million today and they are still growing like a weed. Is there any doubt that will impact every brand on the planet?
  • UX: When you get right down to it, mobile/online delivery is all about the user experience. You’ll see dozens of the best on stage, and you’ll meet the people creating them.

You’ll also learn about ways to improve security, serve the underbanked, segment your customers, develop cross-platform services, build widgets, and help your customers save money and control their finances.

Get that ticket now. It will be one memorable day, I promise. 

—————————-

Note: Anyone who subscribes to our research service, Online Banking Report, is entitled to a substantial discount (email [email protected] if you need the code). Or subscribe here if you are not already on board.

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36 New ‘Finance + Tech’ Ideas to be Unveiled at the Sixth Finovate Conference May 11

By Jim Bruene Posted on
Categories: Finovate, Strategies

image As you’ve probably noticed, there are a TON of financial/banking technology innovations percolating up into the market right now. We are proud to be bringing 36 of the best to the Finovate stage May 11 in South San Francisco (presenting company list here).

image It’s going to be a packed house, with at least 20% more attendees than last year. But there are still a few tickets left if you’d like to register (see OBR subscriber discount below).

Here are some of the themes that will be explored by our demoing companies at FinovateSpring 2010:

  • Alt-payments: Where will the next PayPal come from? We’re not sure who it will be, but there is a pretty good chance they will be on the Finovate stage. While you may not believe that existing payment services are vulnerable, the startups taking on the card-based world are always thought-provoking.
  • Bill payment 2.0: As automated billing and payments enters its third decade, there is still much to do in turning it from a cost center to a profitable service. We have several novel ideas on stage. You won’t want to miss this chance to talk to the founders. 
  • Credit/debt management: No surprise here. As consumers take a more conservative approach to spending and credit matters, there are services cropping up all over the Web to help. And with literally thousands of dollars per year at stake, consumers are willing to spend money to save money and get control of debt. 
  • Customized financial products: Why can’t you have a 22-month CD or a 12-year mortgage? It’s not like banks have to retool the factory to introduce a new model. In the era of infinitely personalized products, financial services will follow suit. 
  • Financial marketing: Mass media is dead. Or is it? 400 million Facebook users seems like a pretty sizable “mass.” But no matter what you call it, new tools and techniques are required to build your brand in the uber-networked world.
  • Investing for the risk-averse: There are dozens of sites for tracking individual stocks and sizing up opportunities in various market sectors. But what about the other 95% of the country that just wants a decent retirement, college education for their kids, or new kitchen by 2015? Helping consumers achieve their financial goals is a long tradition at financial institutions and an important subject at Finovate.
  • Mobile everything: You’ll see some of the newest ways to leverage mobile for payments, financial management and banking. And this is one area that will be profitable. And yes, we’ll have iPad demos on stage. 
  • New lending models: Everyone agrees there are major problems in consumer and small business lending. Peer-to-peer lending is one promising area, but it’s had setbacks with regulatory changes and defaults. Is there a better way to deliver credit services while keeping losses in check? You’ll hear from several companies that believe they have the answer.
  • Real-time Web: Banks have had a nice 40-year run as batch processors. But the world has gone real-time and customers expect data more than once a day. See how new financial tools leverage the power of this data stream. Will you automatically share your purchases with your network? Yes, you will. Find out why.
  • Snazzy management/back-office tools: The increased regulatory scrutiny over everything financial is the inevitable result from the 2008/2009 financial meltdown. Everyone knows you need to be on top of the nitty-gritty details, but who has time to read memos from the compliance department? With new interactive tools and Web-based services, even the most tedious compliance chore can be accomplished on schedule and without headaches or glitches. Come meet the startups who will make your life easier. 
  • Social media/gaming: Of course, no 2010 conference would be complete without ideas on how to reach Gen Y and everyone else via social media. Facebook serves 400 million today and is still growing. Is there any doubt social medai will impact every brand on the planet?
  • UX: When you get right down to it, mobile/online delivery is all about the user experience. You’ll see dozens of the best on stage and you’ll meet the people creating them.

You’ll also learn about ways to improve security, serve the underbanked, segment your customers, develop cross-platform services, build widgets, and help your customers save money and control their finances.

Get that ticket now. It will be one memorable day, I promise. 

—————————-

Note: Anyone who subscribes to our research service, Online Banking Report, is entitled to a substantial discount (email [email protected] if you need the code). Or subscribe here if you are not already on board.

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Out of the Inbox: $50,000 "Goal Savings" Sweeps from ING Direct

By Jim Bruene Posted on
Categories: Deposits, Checking, Savings, CDs, Email Samples, ING Direct

On April 16, the day after 2009 U.S. income taxes were due, ING Direct emailed customers with a little incentive to establish an automatic savings plan or direct deposit (see first screenshot below).

Any ING Direct savings or checking account customer who has at least $100 automatically deposited into their account is eligible for monthly drawings of $5,000 (April through Sep.). And one grand prize winner takes home $50,000 on October 1st (total prizes awarded = $80,000; full terms and conditions here; FAQs here).

With interest rates so low, it’s a good idea to provide extra incentives to keep the savings habit alive. And April 16 is the second best day of the year to make a systematic savings appeal (the first business day after Jan. 1 has to be the best).

The sweeps is not mentioned on the bank’s main website or within online banking. This seems odd, given that any account holder can win. Perhaps it’s coming to the website.

ING Direct email to existing customers (16 April)

image

Landing page includes interactive smartphone app graphic (link)
Note: Users can drag and drop icons onto the phone’s list to simulate a savings plan

image

Note: For more ideas on driving deposits online, see our Online Banking Report: Growing Deposits in the Digital Age (Dec. 2008).

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Now That’s Payments Innovation: Parkzing Puts Your Parking Tickets on Autopilot

By Jim Bruene Posted on
Categories: Alt Payments, Bill payment, Credit/Debit Cards, Launches

image When talking about payments innovation in the 21st century, PayPal is usually the first thing that comes to mind. The company took existing payment methods (debit, credit, and electronic/ACH transfer) and used the Internet for delivery and messaging. Ten years later it is one of a handful of financial companies that can claim nine-figure customer bases. 

And there are dozens (hundreds?) of companies working on creating their own PayPal in relatively new frontiers: mobile, social networks, health care, micropayments, and so on. We’ll have several of them demoing at our upcoming FinovateSpring event May 11 (lineup here).

image But you don’t need millions of users to create something of value. Case in point: Parkzing is a new service (with a great name) created in his spare time by Aren Sanderson, CTO of Third Ave Labs, the creator of mobile app discovery service Apptizer (great name #2).

Parkzing is a mostly free service that removes the hassle, and worry, from remembering to pay your parking fines. How it works:

  • Users register their license plate number with the service
  • Parkzing scans city parking fine databases daily
  • If it finds a match, it contacts the user with a reminder to pay; reminders continue until the fine is removed from the database
  • Optionally, users can give Parkzing their credit card number and the ticket  will automatically be paid for a very economical $5 per ticket fee (see note 1)

This is one of those ideas that is so simple, yet so valuable, that you cannot believe it wasn’t invented the day that city databases went public. As you might suspect, not all cities post this info online, so it currently only helps those in San Francisco, Washington D.C. and NYC (request your city here).

Relevance to Netbankers: This would be a valuable service to offer online/mobile banking customers. It would differentiate you from the competition, help fill your city’s coffers, and add value to your payments card(s). The main downside? Liability for technical glitches that cause fines to go unpaid. A nominal fee for the service could fund a payments guarantee and provide a small bit of revenue.   

Also, think about the bigger picture here. Why limit this to parking tickets? How about if my bill-pay provider scanned all my accounts every day and told me what I owed? Utilities, credit cards, school lunch account, the dentist, and so on. To some extent Mint, Yodlee and the other PFM/bill-pay players already do this. But as Parkzing demonstrated, there’s still room for innovations in bill pay. 

Note:
1. Five bucks is incredibly low considering the convenience and the savings in late fees; in Seattle we owe an extra $25 after only 15 days. I’d be willing to pay $25 per year + $5/ticket for the service.
2. HT to VentureBeat for writing about it. 

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Thanks to our April 2010 NetBanker.com Sponsors

By Eric Mattson Posted on
Categories: About Netbanker

As is our habit this time of the month, we’d like to take a moment to pause in our usual blogging to say “thanks!” to the generous sponsors of NetBanker.

They help us keep this blog the high-quality and free resource that you know and love. In the last few weeks, we’ve been happy to welcome Guardian Analytics and Murphy & Company as new sponsors.

Please consider supporting these new additions and our other sponsors (listed below in alphabetical order):

  • IntelliResponse — Get a complimentary whitepaper on how self-service via the mobile channel can improve your customer service and benefit your business. Download it now!

  • Guardian Analytics — Giving away a free copy of the new 2010 Business Banking Trust Study they conducted in partnership with the Ponemon Institute. The research examines the challenges of fraud and its effects on business banking relationships. Grab a copy today!

  • Murphy & Company — Promoting a new series of tools to help financial institutions comply with the recent changes to Regulation E that require “opt-in” consent from consumers before charging overdraft fees on certain transactions. Check ’em out!

  • Worklight — Watch a free recording of their recent 1-hour webinar on “Widget Banking” that addressed the “5 Questions You Should Answer Before Launching Widget Banking.” Take a look!

  • Yodlee — Sign up today for Yodlee’s free webinar on Tuesday 4/20 about how to increase deposits and reduce abandonment with Instant Account Verification. Register now!

Thanks for taking a moment to check out our sponsors. Please let us know if you ever have any feedback on these companies or our blogging. Speak of which — back to it!

P.S. If you want to join these companies in supporting NetBanker, please drop me an email at [email protected].

ericphoto.jpgEric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at [email protected].

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Finovate is Headed to Europe in February 2011

By Eric Mattson Posted on
Categories: FinovateEurope 2011

It’s a week for big news around our Finovate conference series. On Tuesday, we announced the expansion of FinovateFall 2010 to two days. And today, I’m thrilled to share the news that we’ll be holding the first international Finovate conference early next year in London.

feulogo.jpg

On February 1, 2011, FinovateEurope will showcase the best new innovations in banking, payments and financial technology at the historic Business Design Centre. The event, like all Finovates, will mix fast-paced demos (no slides allowed) from handpicked fintech companies with high-quality networking. It’s a potent blend that has won rave reviews from thousands of bankers, venture capitalists, entrepreneurs, analysts, and press over the last several years. 

Since the first Finovate in 2007, we’ve been fortunate to host a number of innovative presenters with
European roots (Zopa, Backbase, MoBank, Wonga, etc.) and attendees
(BBVA, HSBC, Barclays, Deutsche Bank, ING Direct, etc.) at our U.S. conferences and they’ve always brought
great insights and a global perspective. A whole event focused on fintech innovation in financial capital of Europe is going to be amazing.

We’ve released a small number of special “founder” tickets with a discount of £400. Register now to get yours before they run out and lock in your spot to see the future of European (and global fintech) debut live on stage next February!

P.S. If you’re interested in potentially doing a demo of your newest fintech innovation next February in London, please email us at [email protected].

ericphoto.jpg

Eric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at [email protected].

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FinovateEurope Heads to London in February 2011

By Eric Mattson Posted on
Categories: FinovateEurope 2011

It’s a week for big news around our Finovate conference series. On Tuesday, we announced the expansion of FinovateFall 2010 to two days. And today, I’m thrilled to share the news that we’ll be holding the first international Finovate Europe conference early next year in London.

feulogo.jpg

On February 1, 2011, FinovateEurope will showcase the best new innovations in banking, payments and financial technology at the historic Business Design Centre. The event, like all Finovates, will mix fast-paced demos (no slides allowed) from handpicked fintech companies with high-quality networking. It’s a potent blend that has won rave reviews from thousands of bankers, venture capitalists, entrepreneurs, analysts, and press over the last several years. 

Since the first Finovate in 2007, we’ve been lucky enough to host a number of innovative presenters with
European roots (Zopa, Backbase, MoBank, Wonga, etc.) and attendees
(BBVA, HSBC, Barclays, Deutsche Bank, ING Direct, etc.) at our U.S. conferences, and they’ve always brought
great insights and a global perspective. A whole event focused on fintech innovation in the financial capital of Europe is going to be amazing.

We’ve released a small number of special “founder” tickets with a discount of £400. Register now to get yours before they run out and lock in your spot to see the future of European (and global fintech) debut live on stage next February!

P.S. If you’re interested in potentially doing a demo of your newest fintech innovation next February in London, please email us at [email protected].

ericphoto.jpgEric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at [email protected].

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U.S. Bank Previews Website Redesign

By Jim Bruene Posted on
Categories: Login/logoff marketing, US Bank, Website Usability & Design

image Although U.S. Bank has long held a state-of-the-art online banking design, its homepage and public website haven’t kept up with modern standards. From the looks of the preview unveiled earlier this week, that will change when the bank rolls out on Friday a major site redesign.

The bank is wisely inviting online banking customers to take an advance peek at the new site. I learned about it Monday via a splash screen after logging in to online banking (see first screenshot below). The preview is also featured in the upper-left of the current homepage (see second screenshot below).

U.S. Bank is one of the last big banks still using a homepage dominated by a list of products and services. Presumably, the bank will move to flyout menus on the tabs across the top of the page (see third screenshot). Another expected improvement: liquid display.  

For existing online banking customers, the biggest change is the repositioning of the login box from the middle-right to the upper-left, the industry standard.

Lessons: It’s important to give online customers advance notice of login changes so they  don’t think they’ve arrived at a fake site. In fact, I think U.S. Bank should have gone further and simply included the preview in the splash page so everyone was forced to see it. Or at least the bank should have a prominent link to the preview within online banking. As it stands now, once you skip past the splash screen, there is no way back to look at the redesign (other than going to the homepage).    

Login interstitial ad announcing the coming redesign (12 April 2010)

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Before: current site
Notes:
1. Upper-left announcement of coming site redesign, with link to preview shown above
2. Login box placed in non-standard location mid-page on the right

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After: Preview of new site design coming April 16 (link)

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