- Initial and ongoing software training
- Co-branding that includes a branded sign-up page for end users
- Marketing support to generate new leads
- Tech support
- Bill payment services
- Document storage that organizes all client-related files in one place
Alumni News — Week of July 18, 2011
- Dwolla hit $1 million in payments per day and Ben Milne, CEO, shared a sneak peak of future plans. Link
- Ace Community Credit Union provided customers with access to Dwolla through its site.
- Dwolla CEO Ben Milne explained why starting a business in Iowa isn’t hard. Link
- Dwolla introduced a new Autoload feature. Link
- Dwolla was listed on The Next Web as one of eight awesome ways to pay with your phone. Link
Verity CU Asks "What are the Ten Most Interesting Products of 2011"
I try not to ride the coattails of someone else’s blog post, but here I go doing it anyway, because it’s a great mid-year question.
Shari Storm, published author, Filene i3’er, and grand master financial marketer, asked the Internet to help her round out the list of ten most interesting (financial) products of 2011.
Here’s what she’s found so far (note these aren’t necessarily new in 2011, just interesting this year; parenthetical comments are mine):
- Mobile banking (note 1)
- Mobile remote deposit capture
- Personal financial management tools
- Personal bookkeeping (e.g., Balance Financial)
- Rewards checking (including in-statement merchant-funded rewards)
- Mobile apps that encourage you to build your savings account
- Short-term fixed-rate second mortgages
For what it’s worth, in the comments I suggested (alpha order):
- Anti-virus for your card charges (e.g., BillGuard)
- Bill statement storage online (e.g., doxo, Manilla)
- Buy online/pay offline services (e.g., PayNearMe at 7-11)
- Mobile barcode scanning for shopping comparison
- Tablet banking
- Tween/teen banking/prepaid services
Give Shari some ideas here, so she won’t be mad that I’m stealing her post.
Notes:
1. Verity launched May 2 and already 1,500 of 25,000 members are using it (about 6%).
Finovate Alumni Chosen for Institutional Investor’s Tech 50
- Experience and contributions over the course of a career
- Scope and complexity of responsibilities
- Influence and leadership inside and outside one’s organization
- Technological innovation or achievement
Announcing FinovateEurope 2012 — February 7th in London! Get your ticket now to lock in your spot!
We’re very excited to be returning to London next February 7th for our second annual FinovateEurope conference. After selling out of tickets for our debut European conference weeks ahead of the event and winning rave reviews from the attendees, next year’s conference is not to be missed (get your ticket now to ensure you can attend — and save £400 via the lowest ticket prices we’ll offer).
For the 2012 conference, we’ve expanded to a larger and nicer venue right on the Thames river in central London so that you can watch fast-paced demonstrations of the best new ideas in European financial and banking technology in comfort. In addition to sneak peek into the future, Finovate also offers attendees a chance to network with hundreds of leading financial executives, entrepreneurs, industry analysts, major press, bloggers, and venture capitalists.
If you’re a startup, established fintech company, or financial institution innovating in financial or banking technology, we’d love to have you apply to demo your latest and greatest at the conference. To get more details, please email us at demo@finovate.com.
If you’re interested in watching the future of financial and banking technology unfold live on stage (and can’t make it to FinovateFall in NYC in September) then get your pre-sale ticket today for FinovateEurope 2012 and save £400 off the list price. Tickets have already started to sell before this formal announcement and we don’t want you to miss out! We’ll see you in February!
Announcing FinovateEurope 2012 — February 7th in London! Get your ticket now to lock in your spot!
We’re very excited to be returning to London next February for our second annual FinovateEurope conference. After selling out our debut European conference weeks in advance and winning rave reviews from attendees, next year’s event is not to be missed (get your ticket now to ensure you can attend — and save £400 via the lowest ticket prices we’ll offer).
For 2012, we’ve expanded to a larger and nicer venue right on the Thames river in central London so that you can watch fast-paced demonstrations of the best new ideas in European financial and banking technology in comfort. In addition, Finovate attendees have a chance to network with hundreds of leading financial executives, entrepreneurs, industry analysts, major press, bloggers, and venture capitalists.
If you’re a startup, established fintech company, or financial institution innovating in financial or banking technology, we’d love to have you apply to demo your latest and greatest at the conference. To get more details, please email us at demo@finovate.com.
If you’re interested in watching the future of financial and banking technology unfold live on stage (and can’t make it to FinovateFall in NYC in September) then get your pre-sale ticket today for FinovateEurope 2012 and save £400 off the list price. Tickets have already started to sell before this formal announcement and we don’t want you to miss out! We’ll see you in February!
U.S. Peer-to-Peer Lending Hits Record High for Seventh Month in a Row
This guest post was written by Peter Renton, (@SocialLoans), Editor & Publisher of peer-to-peer lending blog, Social Lending Network.
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With the launch of Prosper in Feb. 2006, peer to peer (P2P) lending arrived in the United States with great fanfare. Borrowers no longer needed banks. Individual investors could be the banker and earn great returns.
But, there have been challenges along the way. In 2008, the SEC decided P2P lending should be regulated as a securities business and both Prosper and Lending Club, which launched in mid-2007, were shuttered for half a year as they retooled. Both companies also initially struggled with higher-than-expected default rates.
It is only now that P2P lending appears to be living up to that initial promise. Last month was the best ever as lending volumes broke the record for the seventh month in a row. The combined volume of Prosper and Lending Club amounted to $25.6 million in June compared with $12.2 million a year ago, a 110% gain. As you can see in the chart below, the growth curve has been getting steeper.
Source: Companies, July 2011
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What is driving the growth?
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1. Credit card interest rates remain high
The most common type of loan by far, on both Lending Club and Prosper, is debt consolidation. People are trying to dig themselves out of credit card debt where rates can climb north of 30% if a payment is missed. In comparison, someone with good credit can get a 36-month P2P loan at 12% to pay off their credit cards in three years.
2. Home equity loans are very difficult to get
Before the real estate bust, banks pushed home-equity loans aggressively. No more. It now takes great credit and substantial equity to qualify. Last month Lending Club reported that 14% of its loans were used to fund home-improvement projects. Prosper said that number was 12%.
3. Investors can earn double-digit returns
It has been two-and-a-half years now since the Federal Reserve dropped its target-funds rate to zero. Fixed-income investors have been stuck with returns in the low single digits. Investors are looking for yield and some are considering alternative asset classes like P2P lending where returns are averaging around 10%, though it’s yet to be seen if that return holds as the loans season.
Prosper CEO Chris Larsen attributes the high investor returns to the startup’s five years of experience. He said, “Since re-launching our platform in July 2009, we’ve delivered returns of 10.4% and default rates of 5.3% and lenders are responding favorably.” Their recent performance backs up these statements.
4. Institutional investors are taking notice
Lending Club says that currently about one-third of investor money comes from institutional investors. In May, Prosper took on a new institutional lender who has invested close to $2 million in just two months and has pledged a whopping $150 million in the future. Prosper expects the balance of individual to institutional investor to resemble more of a 50/50 split as the category continues to grow. Clearly some of the big-money players are starting to allocate assets to P2P loans.
5. The IRA option
For a couple years now, Lending Club has offered an IRA option they say has proven to be popular. “Investors planning retirement are less concerned with near-term liquidity and are more interested in consistent returns and the ability of an investment to generate cash flow,” explained Scott Sanborn, CMO at Lending Club, “and we find existing investors who have been pleased with their returns who are opening larger IRA accounts to let their investment grow tax deferred.” Prosper does not officially offer an IRA although it is possible to set up a self-directed IRA with Prosper.
AlphaClone’s Sentiment Scores: More Than a Feeling
- Green when bullish
- Red when bearish
- Black when there is no change
Guardian Analytics Adds Security Expert to Your Team
- Proactively monitors every online banking session for all customer accounts
- Monitors Transactions and investigates suspicious activity
- Detects anomalies and informs FI of likely account takeover and payments fraud before money is lost
- Provides weekly reports that summarize risk-related trends, analyst activity, and the status of cases in process. The reports also help the FI understand online usage trends and consumer behavior.
New Online Banking Report Published on Youth Banking: Attracting Tween, Teens, & Under-25 via Online/Mobile
We were still in the Web 1.0 world when my kids (teenagers now) started their first savings accounts. So there were few youth banking services available to facilitate online savings and spending.
Fast forward 10 years. We have Facebook, we have Twitter, we have mobile weather info. But we still have virtually no youth banking tools at the major U.S. banks (Wells Fargo is furthest along, see screenshot below).
And that makes no sense.
There are 100 million people under age 25 in the U.S., and obviously, 15 to 25 years from now, a good portion of your profits will come from this group. However, in the next five years, this cohort will generate exactly zero percent of profits.
In the branch-based past, it made business sense to wait another five years to start selling to this group. After all, high-school graduates closed their bank accounts when they moved to college. College graduates closed theirs when they moved to their first job. And first-time job holders switched accounts when they landed a better job, and so on.
But that was a different time. In today’s remote-banking world, THERE IS NO REASON TO EVER CLOSE YOUR ACCOUNT. You just send in a change of address and keep logging in to the same place.
A 12 year-old girl today is expected to live another 70 years (boys, only 65 more). So if those kids won’t ever need to close their accounts, it stands to reason that getting them hooked to their parents’ online banking becomes pretty important.
That’s why we are seeing interesting startup activity in this area including (from recent Finovates):
- Bobber Interactive
- Kiboo
- MatchFund
- MoneyIsland (from BancVue)
- Thwakk
- Tile Financial
And there is a rush to social media, such as the brilliant Young & Free campaigns invented by Canada’s Currency Marketing.
Finally, the report includes articles from two industry experts:
- Justin Hosie of Chambliss, Bahner, & Stophel PC on the importance of bank compliance with the Children’s Online Privacy Protection Act (COPPA)
- Matt Cullina, CEO of Identity Theft 911, writes about the importance of protecting your kids against identity theft
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About the report
______________________________________________________________
Family Banking: Online/Mobile Services for Tweens, Teens & their Parents (link)
In a remote banking world, your most-promising prospects aren’t even driving yet!
Published: July 15, 2011
Author: Jim Bruene, Editor & Founder, Online Banking Report
Length: 52 pages (10,000 words), 52 Figures, 7 Tables
Cost: No extra charge for OBR subscribers, $495 for everyone else (here)
Abstract here
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Wells Fargo offers up solutions for four age groups (18 July 2011; link)
Alumni News — Week of July 11, 2011
- BillFloat
- Bling Nation
- Boku
- Cardlytics
- ClairMail
- Expensify
- IDAnalytics
- Lending Club
- SecondMarket
- Wikinvest
- Wonga
- Yodlee
- American Banker reported that Guardian Analytics is planning to launch an outsourced fraud prevention service that will help financial institutions meet new FFIEC guidelines. Link
- Guardian Analytics introduced its FraudDESK service to provide fraud analytics support to financial institutions. Link
- Guardian Analytics is hosting a free webinar on Tuesday that will explore FFIEC guidance. Link
mes. Link
PerkStreet Financial Targets USAA Debit-Rewards Customers with Ads on Facebook
Every once in a while I stumble onto Facebook, usually by following a link from a credit union or banking site. It happened a few days ago, when I clicked a link in the middle of Visions FCU Rocks, a cool youth banking microsite from Visions Federal Credit Union.
The Visions Facebook page was fine, but it was the little ad in the lower-right that grabbed my attention (see inset and screenshot below).
PerkStreet Financial, which has perhaps the richest debit-rewards program in the nation, with 1% to 2% cash back, is targeting USAA customers who just lost their debit card rewards program altogether. The landing page (see screenshot below) does a good job laying out the financial benefits and funneling visitors to the online app.
Bottom line: It’s a good time to tout debit card rewards, if you are sure you are keeping it. And targeting USAA customers specifically seems worth testing.
But if I was a USAA customer doing whatever people do on Facebook, I think I would find the, “Your USAA Account Changes” headline vaguely misleading. It might be better to use a headline more like the first sentence of the ad, “USAA is ending debit card rewards” or even, “Be glad USAA ended debit rewards.”
That’s it for my attempt at teaching “headline writing 101.” Class dismissed. Have a great weekend.
PerkStreet Financial targets USAA customers with Facebook ad (12 July 2011)
PerkStreet landing page (link)