2020: A Breakout Year for Fintech in Emerging Markets?

Will 2020 be the year of emerging markets fintech? From major investments in fintechs in Latin America and Africa to the challenger banking “space race” in Singapore, 2020 could turn out to be a breakout year for fintech in many growing economies around the world.

And while attention is deservedly shifting to exciting news in fintech in countries like Mexico, Brazil, and Nigeria, it is also worth considering which regions might have interesting fintech developments which, while flying under the radar now, could end up dominating international fintech headlines by mid-year.

With this in mind, we turn to Europe in general and the Central and Eastern Europe region in specific. Here’s a look at our conversation with Krzysztof Pulkiewicz, founder and CEO of the Belgian-based and “proudly developed in Poland” fintech innovator banqUP. We talked with Pulkiewicz on the latest developments with his company, as well as his outlook on open banking and the differences between business inside and outside the CEE.

This week on Finovate.com we also featured news about American Express and China, looked at the new partnership between Ripple and Thailand’s biggest bank, and reported on a nine-figure investment in a Latin American real estate marketplace.

Here is our weekly look at fintech around the world.

Middle East and Northern Africa

  • Ziraat Participation Bank, headquartered in Sudan, to deploy the iMAL Islamic core banking system from Path Solutions.
  • Emirates NBD announces completion of the third phase of its core banking systems upgrade.
  • Abu Dhabi Investment Office leads Series A funding round for blockchain-based regtech firm, Securrency.

Central and Southern Asia

  • Netherlands-based payments company PayU acquires majority stake in Indian fintech PaySense, plans to merge company with Indian consumer lender LazyPay.
  • Royal Bank of India announces new rules to enable companies to participate in remote customer onboarding.
  • Two U.K.-based credit unions, Voyager Alliance CU and Retail CU, go live on TCS Bancs, a core banking solution from Indian technology company Tata Consultancy Services.

Latin America and the Caribbean

  • IBM partners with Argentina’s Chamber of Fintech to support digital transformation projects in the country’s fintech and banking sector.
  • Central Bank of the Bahamas to launch digital version of its currency.
  • Business Insider calls Mexico “a top neobank market to watch in 2020.”

Asia-Pacific

  • What trade war? China unveils new regulations that make it easier for foreign lenders to access the Chinese market.
  • Horizons Ventures leads Series A+ round for Hong Kong-based financial data and analytics provider MioTech.
  • Lightnet, a Thailand-based blockchain company operating in the remittance market, has raised more than $31 million in new funding.

Sub-Saharan Africa

  • fin24 features OkGo.live, The People’s Fund, Isiduli, and a non-profit, blockchain pilot program in its look at four South African fintechs to watch in 2020.
  • Chipper Cash, a U.S.-based fintech that offers no fee, mobile P2P services in six African countries, raises $6 million in funding.
  • Ventureburn lists 10 ways Africa’s fintech sector boomed in 2019.

Central and Eastern Europe

  • Qonto, a challenger bank for SMEs launched in France two years ago, announces expansion to Germany.
  • Lithuania’s biggest postal service provider extends cooperation agreement with payment card authorization firm Ashburn International.
  • Insurance software solution provider Sapiens International acquires German-based insurtech firm, sum.cumo.

As Finovate goes increasingly global, so does our coverage of financial technology. Finovate Global is our weekly look at fintech innovation in developing economies in Asia, Africa, the Middle East, Latin America, and Central and Eastern Europe.

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Fiserv Starts New Year with Pair of New Credit Union Partners

Fiserv Starts New Year with Pair of New Credit Union Partners
Photo by Mica Asato from Pexels

It’s a new year and a new decade, but Fiserv – which topped fintech headlines in 2019 with its massive, $22 billion merger acquisition of First Data – has hit the ground running in 2020. The Brookfield, Wisconsin-based payments giant announced this week that it is teaming up with Verve and Superior Choice, two Wisconsin-area credit unions with a combined membership of more than 95,000 members and more than $1 billion in assets.

The collaboration means that half of all the credit unions in Wisconsin with more than $1 billion in assets use Fiserv technology for core account processing. The company’s core account processing solution, DNA, enables FIs to deliver personalized services with more relevant product offerings by leveraging a unified, global view of member relationships. Both Verve and Superior Choice will also take advantage of additional integrated solutions from Fiserv such as enterprise content management, item processing, wire transfer, and financial accounting.

“Our aim is to make every experience at every credit union we work with matter – and that aligns directly with Verve’s strategic vision,” Fiserv EVP and senior group president Byron Vielehr said. “The strong retail and commercial functionality of DNA helps growth-minded credit unions meet member needs for new services and allows their employees to interact and deliver meaningful experiences in a frictionless way.”

Fiserv most recently demonstrated its technology on the Finovate stage in 2018, collaborating with Samsung and its biometric authentication technology. Its 2019 acquisition of First Data (also a Finovate alum), which was completed in July, made Fiserv one of the biggest payments and financial technology providers in the world. When the deal was announced, the company pledged to invest “an incremental $500 million” over the next five years to build on its leadership position in the industry, as well as leverage First Data’s distribution network to expand more meaningfully outside the United States.

Verve was founded in 1937 as Wisconsin Axle Credit Union. The company merged with two other credit unions in 2014 to form Verve, which today has more than $1.2 billion in assets, more than 66,000 members, and 21 locations. With 29,000+ members and more than $488 million in assets, Superior Choice Credit Union was founded in 1932.

In addition to the partnership news with Verve and Superior Choice, Fiserv also announced today that Landmark Credit Union ($4.3 billion in assets and 350,000+ members) was expanding its relationship with the global payments company by choosing to deploy Fiserv’s DNA as its new core account processing platform.

Influencers as Innovation: Fintechs Turn to the Famous in Bid to Boost Visibility

Influencers as Innovation: Fintechs Turn to the Famous  in Bid to Boost Visibility
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Expensify’s 2019 Super Bowl advertisement – Expensify Th!$ – featuring Adam Scott and rap star 2Chainz – was not the first time a fintech leveraged the shine from pop culture to illuminate itself.

But as Snoop Dogg celebrates his first anniversary as a high-profile Klarna shareholder and RDC announces that it has hired a network of social media influencers to help promote its new digital banking app, it’s clear that firms are all-in when it comes to using celebrity to showcase everything fintech – from expense management to pay-later ecommerce solutions. Alec Baldwin, who has become one of pop culture’s more potent pitchmen, was recently enlisted by eToro to help boost its CopyTrader marketing campaign.

The financial world has been as much a fan of celebrity as a customer engagement tool as any other industry with brands to build. Today, Mastercard announced that it was working with Swedish singer Nadine Randle to produce a song that “integrates the payment giant’s ‘sonic brand.” The company’s ‘sonic brand’ identity itself is the fruit of a partnership between Linkin Park co-founder Mike Shinoda, who developed the score last year.

And from the local sports hero to the homecoming veteran, credit unions and community banks have long leveraged the willingness of regional-minded stars and celebrities to “give back” to the communities and neighborhoods they grew up in.

But as fintechs increasingly partner with and compete with these and other financial institutions – and take advantage of new forms of celebrity such as social media influencers – they are increasingly taking a page from the FI marketing playbooks when it comes to using star power to shine a light on the work they do.

Expensify CEO and founder David Barrett highlighted the way his company’s technology would make it easier for talents like 2Chainz to “make the most epic music video ever” in his Expensify Th!$ ad. But he also told Fast Company at the time that even though Expensify had the “strongest brand” in the expense management game, and was the fastest-growing such firm with the biggest customer base, “virtually nobody in the world knows who we are.”

The celebrity approach to marketing is not without its detractors. In a post at Medium.com last year, Millennium Management COO Ajay Nagpal noted data from the 2018 Sprout Social Index that suggested that consumers are more likely to buy a product or service recommended by a friend than a celebrity. Moreover, Nagpal raised an interesting question as to whether or not the star endorsement of a brand in fashion, for example, would have the same impact as the same star’s endorsement of a brand in wealth management or tax planning.

Perhaps it depends on the star. Last fall, Finovate audiences were treated to a surprise appearance from noted Canadian investor and star of the reality show Shark Tank, Kevin O’Leary, who provided an on-stage, end-of-demo endorsement of Bambu’s Beanstox investing solution. And it’s a good bet that “Mr. Wonderful” is likely to be a more powerful advocate for white- label, B2B robo advisory technology than he might be for, say, leggings …

Additionally, as Director of Brand Strategy at Weber Marketing Group John Mathes wrote for The Financial Brand, even the best celebrity branding works better over time rather than as a one-off. Calling the practice “borrowed interest,” Mathes warned that while carefully targeted star power can produce positive results “brand building is usually a slow process. It takes time. It’s not a single campaign or gimmick.”

The impact of celebrity and influencers on the visibility of and engagement with fintech remains to be seen. But maybe more to the point, the fact that a growing number of fintechs are adopting the same approach to brand-boosting as their peers and rivals in the rest of the financial world may be a positive sign for the fintech industry in and of itself.

Treasury Management Innovator HighRadius Earns Unicorn Status

Treasury Management Innovator HighRadius Earns Unicorn Status
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HighRadius, a company that offers AI-powered order-to-cash and treasury management solutions, announced today that it has raised $125 million in Series B funding. The investment boosts the Houston, Texas-based firm’s valuation to $1 billion, earning it the status as one of the first new fintech unicorns of 2020.

The round was led by Iconiq Capital, and featured participation from Citi Ventures and Susquehanna Growth Equity. Iconiq Capital partner Will Griffith praised the way HighRadius’ platform had improved the efficiency of accounts receivable and treasury teams, and put the company’s accomplishments in the broader context of other innovative firms in its portfolio. “Digital transformation is increasingly a CFO priority,” Griffith said, calling HighRadius’s platform “game-changing.”

HighRadius’ integrated receivables technology optimizes accounts receivables operations by combining all receivable and payment modules into a single, unified business process. The company’s treasury management technology provides treasury departments with greater visibility into cash operations – including cash levels – and automates reconciliation. Founded in 2006, the company, which includes Citi and Bank of America Merrill Lynch among its clients, has processed more than $1.3 trillion in transactions via its AI-enabled platform.

“Today marks an important milestone for HighRadius and we’re thrilled to have ICONIQ join us in our vision to modernize the Order to Cash space,” HighRadius founder and CEO Sashi Narahari said. He pledged to build the company “into a self-sustaining, long-term category leader.”

Earlier this year, HighRadius partnered with London-based, e-payments company PPRO to give merchants a broader range of options to accept payments from buyers. The combined offering will allow for the discovery and support of local payment methods (LPMs) in key locations, and is designed to help merchant clients keep up with the increasing diversity of payment options around the world.

This spring, the company unveiled its Collection Agency Data Exchange solution which enables customers using HighRadius Collections Cloud to electronically send accounts and invoices to a trio of third-party collection agencies directly from the HighRadius platform. HighRadius began the year with the launch of its order-to-cash digital assistant, Freeda, and a partnership with the Media Financial Management Association to provide credit management automation for the organization’s subsidiary credit association, BCCA.

Bankjoy and Zogo Finance Team Up to Onboard and Educate Gen Z Customers

Bankjoy and Zogo Finance Team Up to Onboard and Educate Gen Z Customers

Bankjoy and Zogo Finance are betting that helping credit unions and community banks educate their members rather than “sell” to them is the key to better engagement for CUs and better financial health for consumers.

In a strategy especially geared toward attracting Gen Z customers, Bankjoy and Zogo will offer credit unions a combined financial literacy program and online account opening solution. The combined technology enables new members to join in 90 seconds or less while improving their financial wellness. The partnership will enable credit unions to refashion their offers into educational opportunities rather than just sales pitches, and help the next generation as they grow from learning financial responsibility to taking financially responsible actions, like opening a savings account.

Zogo founder and CEO Bolun Li said that the partnership will enable users of his company’s platform to “take the next step and join a credit union.” Zogo Finance, which won Best of Show at its Finovate debut last fall, leverages behavioral finance – and real world rewards – to guide users of its technology through a series of 300+ educational micro-modules. These lessons, providing information on topics like using credit and successful savings, help users meet the national standards for financial literacy. Successful completion of a module grants the user points that can be redeemed as gift cards from leading brands.

For many fintechs, Gen Z represents an opportunity to market financial solutions based more on financial literacy and the balance between credit, consumption and savings, as opposed to debt-fighting strategies and longer-term family planning. As the median Millennial is moving into their thirties, the oldest Gen Zs are negotiating their teenage years and starting to develop the kind of financial habits that could stick with them well into adulthood.

GoMedici recently cited a RaveReviews study that indicated that the average Gen Z youth begins learning about financial planning at the age of 13. The study indicated that of its polled respondents, 60% of Gen Z had a savings account and 89% said that “planning for their financial future made them feel empowered.” The study added that it expects Gen Z to comprise as much as 40% of the consumer market as early as this year.

“Zogo is exactly the kind of value we have been looking for to add to our digital banking platform,” Bankjoy CEO Mike Duncan said. “Providing financial education to younger generations builds value on top of our digital banking ecosystem and delivers it through all our different channels to create a better member experience – especially for Gen Z.”

Zogo Finance finished 2019 with news that it had partnered with 11 community banks and credit unions in 12 different states. Founded in 2018, the company is headquartered in Durham, North Carolina.

Bankjoy also ended last year with new partners in the credit union community. An alum of FinovateFall from 2016, where the company demonstrated its API, Bankjoy announced in December that it was collaborating with three credit unions in Indiana and Texas that have a combined $500+ million in assets and 50,000+ members. Based in Royal Oak, Michigan, Bankjoy was founded in 2015.

banqUP, PSD2, and the Future of Open Banking in Europe

banqUP, PSD2, and the Future of Open Banking in Europe

With Finovate making its debut on the European continent just over a month from now, we thought it was a good time to catch up with one of the major fintech innovators in the region, banqUP.

The company, headquartered in Belgium and “proudly developed in Poland,” demonstrated its small business banking platform at FinovateEurope 2017. We reached out to company CEO and founder Krzysztof Pulkiewicz to talk about banqUP’s latest accomplishments in open banking, as well as what the landscape for fintech innovation is like inside and outside the CEE region.

Finovate: The most recent news from banqUP is the news of your AIS license from the Polish Financial Supervision Authority. What does this license enable and how important was this development to your company?

Krzysztof Pulkiewicz: It allows us to broaden our reach and gain new clients. We have been working with a number of banks but now, with our newly gained license, we have the possibility to work both with banks and other entities that can gain access to the opportunities provided by open banking thanks to our solutions.

Finovate: You also recently announced that the company will focus fully on its B2B2C open banking platform. Can you tell us a little bit about the thinking behind this decision?

Pulkiewicz: For banqUP, the main reasons of moving from an idea of a fintech bank to a platform integrating banking APIs were challenges related to the acquisition of customers, especially on mature digital banking markets like Poland. There were also several limitations like opening accounts in polish zloty. On the other hand, we were already closely working with banks interested in our technology. We have seen that a number of our partners were interested in our open banking solutions. We have been working in a sort of a schizophrenic environment – both working with banks and building our own bank as well.

Multibanking was a core element of banqUP fintech bank from day one, and we have decided to focus on this aspect of the platform. We knew that sticking to what we are really good at – technology and data analytics – will be working for us. And it proved true.

banqUp’s platform adds new functionality such as analytics and data enrichment in addition to data aggregation.

Finovate: In line with this, the company has decided to launch a TPP-as-a-Service business line. Why do this and how large are the opportunities there?

Pulkiewicz: This is something we have been thinking about since we have started considering open banking. Multibanking solutions are the beginning of the open banking ecosystem, but we are sure that what the future brings, are the new ideas and products that will come from PSD2. There are many companies that do not consider getting their TPP licenses, as it is not a core of their business.  However, they are willing to use the information provided by the banking system, and our solution is created for such partners.

The number of inquiries we are getting from prospective partners is really astonishing – and these are both new companies and major players from different industries. 

Finovate: You mentioned in an email that you plan to open the next generation of your platform to the public early next year. Can you give us a preview of what’s new and what to expect – as well as any update on the timeline?

Pulkiewicz: Our main focus is on what we call “open banking building blocks.” We are extending our platform with best-in-class API and SDK that will offer effective integration capabilities for developers. On the functional level, we are adding new functionalities on top of data aggregation (analytics, data quality management, and data enrichment) as well as provide and expand on all the components that can support different businesses in connecting to the open-banking world (consent lifecycle management, data streaming, combining PSD2 APIs with other data sources). We know that data aggregation and payment initiation is just a starting point and we are positioning our platform as a one-stop shop for open banking.

The team from banqUP during their live demonstration at FinovateEurope 2017.

Finovate: BanqUp operates in both CEE and non-CEE Europe – Poland, Slovakia, Hungary, and Bulgaria on the one hand, Belgium and Ireland on the other. Are there categorical differences between working with financial institutions in Central Europe compared to Western Europe? Are attitudes toward open banking the same or different?

Pulkiewicz: The ecosystems differ, but the main distinction we see is not between Central and Western Europe, but between individual countries. Ireland’s ecosystem, for example, is very open. It is not only a reaction to the British banking regulations that have been the basis for PSD2 and had an effect on Ireland, but also the number of fintech companies from the U.K. and Ireland that had quickly started working with banks as they have opened. Poland’s banks have been working on many innovative banking tech projects, and banks have implemented many solutions of their own, making their ecosystems quite closed. When you look at Hungary, it was very fast with opening its own data – with eight out of 10 of the biggest banks in the country providing their API access in March of 2019, well before the final implementation of PSD2 in June. The central bank of the country has also created a fintech cooperation strategy. The differences here do not come from geographical divisions, but from the local ecosystems.

Finovate: In addition to the platform enhancements expected in 2020, are there any other announcements you can preview? New partners, new investors, new markets?

Pulkiewicz: We are definitely planning to expand to new markets – mostly focusing on the CEE region. We have a number of really promising talks with new, large partners, but we cannot really disclose any names at this moment. When it comes to investors – we have been very proud we have managed to come to this moment without any external support, but we are now also looking for strategic partnerships and alliances.

Proptech Advances in Latin America As Loft Raises $175 Million in New Investment

Proptech Advances in Latin America As Loft Raises $175 Million in New Investment

The $175 million in Series C funding raised by Latin American digital real estate platform Loft this week offers an insight into how proptech is providing new investment opportunities within the emerging markets of countries like Brazil and Mexico.

“We’re aiming to reinvent the way people move homes by building the most consumer-focused real estate marketplace,” Loft founder and co-CEO Mate Pencz said. Loft’s digital platform leverages transaction data and machine learning to price apartments at the unit level. This brings both liquidity and transparency to a market the company says suffers from a lack of data transparency, excessively-high selling prices, and long transaction times.

The company plans to also use the funding to fuel its continued growth in Brazil and throughout Latin America. Expansion to Rio de Janeiro is anticipated for early 2020, with Mexico City to follow soon afterward. Loft also plans to grow its product portfolio in the new year to include mortgages and insurance.

“Loft is creating a consolidated source of truth on inventory and transaction prices that has, until now, been fundamentally missing from the Latin American real estate market,” Vulcan Capital general partner Rafael Costa explained. “This, together with Loft’s highly accurate and intelligent pricing tools, is transforming real estate transactions and providing a truly unmatched customer experience for sellers, agents, and buyers,” Costa said. Vulcan’s investment in Loft is the first and only Latin American investment in the company’s portfolio.

TechCrunch’s Anna Escher compared Loft to U.S.-based home-selling marketplace platform Opendoor in her reporting on the funding announcement. And while the San Francisco-based property management technology company has quite the head start, including a $3.8 billion valuation, Loft has made strong strides in its initial year of operation. The company announced more than $150 million in annualized revenues last year and transacted more than 1,000 properties. Beginning with 100 employees, Loft finished 2019 with more than 450 on its team, with plans to add more talent early this year.

Loft competes with firms like QuintoAndar, a SoftBank-funded unicorn based in Brazil, and Mexico’s Flat, which includes investors such as ALLVP and Next Billion Ventures. Proptech represents a modest amount of the overall capital VCs have invested in Latin America, rising to 4% of all VC funding in 2018. Nevertheless, this constituted a sizable increase in both the amount invested (503x) and number of deals (5x) over the previous year, as reported by the LAVCA in its Annual Review of Tech Investment in Latin America. The figure also rivaled investment in other areas such as security & infrastructure, digital security, and e-commerce. Overall, the report indicated that fintech represented 25% of all VC spending in Latin America in 2018.

The investment in proptech Loft also reflects the breadth of funding Latin American fintechs are receiving. Last week, Latin American SME lenders Cora and Rebel made headlines with million dollar fundraisings that will help bring credit to underserved businesses. Challenger banks in Mexico have attracted VC interest, as well, with neobanks Albo and Flink both announcing year-end funding last week.

JPMorgan Chase: More Tokens, Fewer Passwords, Better Security

JPMorgan Chase: More Tokens, Fewer Passwords, Better Security
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According to reporting in the Financial Times, JPMorgan Chase is the latest financial institution to pledge a pivot toward tokenization to make it easier and safer for customers to access third party financial solutions. Tokenization enables FIs to securely send only the limited amount of data necessary to complete transactions, and limits the exposure of customer passwords and other sensitive information. The article, by Laura Noonan, highlights a pair of companies – Envestnet |Yodlee and Plaid – and their agreements to use tokenization in their interactions with Chase and other major FIs.

“Our partnership with Chase will allow further consumer choice, reliability, and insight into how and where their data is being used, along with improved overall financial well-being,” Envestnet | Yodlee CEO Stuart DePina said when his company’s deal was announced last December. “As we move toward API-based connectivity in the United States, relationships like the one we have with Chase are laying the groundwork for this reality by giving consumers greater connectivity across their financial accounts, all accomplished through these types of secure and protected channels.”

The move also represents Chase’s most recent strike against screen scraping, with the FI has long opposed out of concerns that the practice was exploitative of customer data. Noonan’s article notes JPMorgan CEO Jamie Dimon who decried the way “many third parties sell or trade information in a way customers may not understand, and the third parties, quite often, are doing it for their own economic benefit – not for the customer’s” in a shareholder letter in 2016.

On Finovate.com

  • The CA Consumer Privacy Act Went into Effect While You Were on Vacation – If you’re unfamiliar with the California Consumer Privacy Act (CCPA), you might want to stop catching up on email you missed over the holiday and focus on this new regulation. Here are a few highlights of California’s new law, which went into effect yesterday.
  • Wall Street to Exiting Fintechs: Show Us the Profits – What does the fintech landscape look like for startups in 2020? Among all the forecasts and predictions we’ve been reading and re-reading, is reporting from the Wall Street Journal that suggests that fintech startups seeking successful exits may face tougher challenges in 2020 than in 2019.
  • B-North Lands $2.6 Million Ahead of Launch – E.U.-based alternative lending company B-North announced this week it landed $2.6 million (£2 million) in new funding. The investment comes as part of crowdfunding efforts via Crowdcube and Growthfunders.
  • Finovate Global: Solaris Bank to Secure CryptoCurrencies; Brazilian Fintechs Announce New Funding

Alumni in the News

  • Mastercard snaps up RiskRecon.
  • Lendio recognized as one of the best places to work by Glassdoor.
  • iProov CEO Andrew Bud earns Commander of the Most Excellent Order of the British Empire (CBE) status from Queen Elizabeth as part of his work in driving technology innovation in the U.K.
  • Standard Chartered appoints Rene Keller as CIO of CCIB.
  • Ayondo chairman resigns.

If you are a Finovate alum, please send us your news and announcements by Friday noon, Pacific Time, in order to be featured in our weekly Alumni in the News roundup.

Solaris Bank to Secure Cryptocurrencies; Brazilian Fintechs Announce New Funding

Join us next month in Berlin, Germany for FinovateEurope 2020. Our three-day fintech conference will begin on February 11 and run through February 13.

The event features both our signature, seven-minute, live technology demonstrations, as well as keynote addresses, roundtables, and case studies on many of the most critical issues in fintech. Check out our conference agenda and stay tuned for more about our speakers and demoing companies.

Here’s our weekly look at fintech around the world.

Central and Eastern Europe

  • Austrian mobile payments firm Bluecode raises $13.4 million (€12 million) from European Private Venture Capitalists.
  • German fintech Solaris Bank announces plans to offer custodial services to cryptocurrency investors.
  • Ukraine’s mobile-only bank Monobank to expand to the U.K. in 2020.

Middle East and Northern Africa

  • IBM brings its fraud prevention technology to Qatar International Islamic Bank.
  • PYMNTS looks at the opportunities PSD2 may offer Turkish banks.
  • Egypt-based fintech Dayra wins $15,000 grant from Y Combinator’s Startup School, the first MENA-based startup to do so.

Central and Southern Asia

  • Business Recorder interviews Syed Mohsin Ahmed, CEO of Pakistan Microfinance Network.
  • Fintech Singapore lists India’s top fintech influencers for 2020.
  • Makers India highlights five women who are driving fintech innovation in India.

Latin America and the Caribbean

  • Born2Invest examines the impact of mobile money on Argentina’s banking industry.
  • Brazilian fintech Cora raises $10 million in funding to help provide financial services to SMEs.
  • Rebel, a startup that helps provide credit to middle-class Brazilians, rakes in $10 million in equity funding.

Asia-Pacific

  • With closing of a 70% stake in China’s GoPay, PayPal is the first non-Chinese firm licensed to offer payment services in the country.
  • FIS’ global ecommerce platform, Worldpay, partners with Japanese issuer and acquirer JCB.
  • Who are the top contenders in Singapore’s digital banking race? Fintech Singapore reviews the field.

Sub-Saharan Africa

  • Micro-investing startup Trove picks up an investment from Nigerian asset management company, ARM.
  • Kontomatik’s Konstantin Rabin looks at South Africa’s position as an “unlikely fintech leader.”
  • Julaya, a startup based in Ivory Coast that specializes in digitizing financial services for small businesses, raises $550,000 in funding..

As Finovate goes increasingly global, so does our coverage of financial technology. Finovate Global is our weekly look at fintech innovation in developing economies in Asia, Africa, the Middle East, Latin America, and Central and Eastern Europe.

Top image designed by Freepik

Wall Street to Exiting Fintechs: Show Us the Profits

Wall Street to Exiting Fintechs: Show Us the Profits

What does the fintech landscape look like for startups in 2020? Among all the forecasts and predictions we’ve been reading and re-reading, is reporting from the Wall Street Journal that suggests that fintech startups seeking successful exits may face tougher challenges in 2020 than in 2019.

As the Journal’s Yuliya Chernova reports, in 2019, only three U.S.-based, VC-backed, fintech startups went public: Bill.com, Oportum, and Sezzle – two of which are Finovate alums. Even so, this tops the previous year’s total of two such firms: EverQuote and Green Sky.

“Venture investors value startups on growth, but Wall Street wants to see profits,” Chernova begins. She goes on to note how observers and analysts alike are citing the failure of WeWork and the stock struggles of newly-public companies like Uber and Lyft as indications that the affection – and capital – that VCs poured into these tech innovators may not be shared by an increasingly cynical Wall Street investing community.

As Finovate Senior Research Analyst Julie Muhn noted in a post titled “M&A is the New IPO,” last summer, there are a wealth of reasons why fintechs have found successful exits more challenging at this end of the decade. She wrote that between the availability of VC funding, and M&A opportunities on the one hand, and the cost and “bad track record” of fintech IPOs on the other, a growing number of fintechs are figuring out that it is often better to saddle up with a fellow traveler than to try and “go it alone” in the public markets.

Writing in the Digital Banking Report, publisher Jim Marous summed it up: “(W)hy would successful fintechs, who appear to have a bottomless pit of funding at their disposal, subject themselves to the massive scrutiny that comes from going public? Fintech firms don’t see a slowdown of the funding fire hose and have no desire to lose control of their vision.”

Just to get a sense of the flow from that “funding fire hose,” CB Insights reported in December that fintech startups last year raked in more than $24 billion in funding through Q3 of 2019. This represents a gain of 500% since 2014. The firm’s Global Fintech Report Q3 2019, highlights the record-setting fundraising by Southeast Asian fintechs, and notes that the $12.9 billion raised by U.S. fintechs through Q3 2019 had already topped the previous year’s full-year tally of $12.5 billion. European fintechs similarly outperformed, bringing in $5.1 billion in VC funding through Q3 2019 compared to $3.8 billion in all of 2018.

And for those who feel as if this fintech funding flow is evidence of an unsustainable bubble rather than healthy – if not vigorous – growth, fintech analyst and Forbes senior contributor Ron Shevlin suggests looking closer.

“Ignore the pessimistic view,” he wrote. “Dismissing opportunities for further fintech investment is short-sighted … The margin opportunity in banking today isn’t necessarily coming up with a ‘better’ bank, but instead, helping to improve banks profitability. Opportunities for fintech startups abound within banks.”‘

For a look at the recent capital-raising accomplishments of our own Finovate alums, check out our year-end feature, Finovate Alums Raise More than $3 Billion in 2019.

MoEngage Helps India’s Biggest Online Supermarket Keep Customers

MoEngage Helps India’s Biggest Online Supermarket Keep Customers

A new partnership between intelligent customer engagement platform MoEngage and bigbasket, the largest online supermarket in India, is the latest example of how automation and AI are helping merchants increase customer loyalty.

The San Francisco, California-based company, which demonstrated its technology at FinovateFall in September, will enable bigbasket to send personalized offers, recommendations, and order updates to its customers over multiple channels including push, email, in-app messaging, web push, and SMS.

Two of MoEngage’s solutions will play an especially big role in helping bigbasket enhance its customer retention efforts. MoEngage’s journey builder solution, Flows, will enable bigbasket to leverage automated workflows to send highly-relevant marketing messages to customers based on their preferences and transaction history. MoEngage’s AI Engine, Sherpa, will automatically optimize the content of marketing messages and determine the ideal time to send those messages in order to maximize open rates.

The importance of message consistency and personalization was underscored by bigbasket Head of Digital Marketing Anand Bhaskaran who called it “key” to improving customer retention. “We hope to leverage MoEngage’s capabilities to segment our customer base, map their journey, craft personalized messages at each stage of our customer’s lifecycle, and automatically deliver these messages at the right time.”

MoEngage CEO and co-founder Raviteja Dodda agreed. “We are confident that MoEngage’s product features such as Flows, Sherpa, and Push Amplification+ will not only help bigbasket increase its reach, but also provide a personal touch to their communications across the web, mobile, and email,” Dodda said.

Founded in 2011 and headquartered in Bangalore, India, bigbasket delivers food, groceries, and other household needs to more than 15 million registered customers. With more than 30,000 products from 1,000+ brands, and a presence in 26 cities across India, bigbasket has raised $1 billion in funding from investors including Alibaba Group and Trifecta Capital Advisors.

December marks a a big end-of-year for MoEngage. In addition to its partnership with bigbasket, the company unveiled a new Single Sign-On feature this month, which will bring users improved security as well as easier access control. Recently achieving Amazon Web Services Retail Competency status, the company also earned recognition in the 2019 Gartner “Voice of the Customer” report for Mobile Marketing Platforms as the highest overall rated vendor.

Delivering more than 25 billion highly personalized messages each month, MoEngage has more than 550 customers in 35 countries, and includes many Fortune 500 brands among its clients. The company has raised $15.8 million in funding, and its investors include Matrix Partners India, VenturEast, Helion Venture Partners, and Startup Equity Partners – which led a venture round for MoEngage at the beginning of the year.

Minna Technologies Teams Up with OP Financial Group

Minna Technologies Teams Up with OP Financial Group

Minna Technologies, a Swedish banking tech start-up, has sealed a partnership deal with OP Financial Group, Finland’s largest financial group, reports Tanya Andreasyan of Fintech Futures (Finovate’s sister publication).

The two companies first started working together in 2018 at OP’s Open Banking Startup Partnership Programme, and the latest deal is the extension of that collaboration.

Minna Technologies is an authorised Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), operating under the supervision of the Swedish Financial Supervisory Authority (FSA).

Using Minna’s tech, OP will be able to better to capitalize on its Open Banking Strategy and PSD2 APIs developed for third-party providers, the vendor says. CEO Joakim Sjöblom described OP as “a leader in the Finnish market in terms of innovation, customer focus, and delivery of excellent customer experience.”

“This partnership is a great example of the importance of finding the right match in partners,” said Masa Peura, SVP of payments and personal finance management at OP, adding that the bank was “impressed by Minna Technologies’ innovation and technical capabilities.”

As for the tech firm, taking part in OP’s start-up program was “a great opportunity to get to know the OP organization, validate the technical approach, as well as the need for subscription management in the Finnish market,” said John Nyström, country manager for Finland at Minna Technologies.

Starting as a consumer application for subscription management (Mina Tjänster) in 2016, Minna Technologies has grown since to become an integrated platform for retail banks and service providers in the Nordics to improve the digital banking experience.

The company said its subscription management platform has saved more than €30 million on behalf of its users. Swedbank, SpareBank 1 and Danske Bank are all on its client list.

Minna Technologies demonstrated its subscription management platform for banks to offer to their customers, Minna Tech, at FinovateEurope 2019. The technology provides users with an automated overview of their subscription accounts and all recurring charges, making it easier for them to cancel unwanted subscriptions as well as switch to other providers that offer a better value for their services.

Minna Technologies has raised $6.2 million in funding from investors including Zenith Group and Swedbank.