FinovateSpring 2023 Sneak Peek: 1Kosmos

FinovateSpring 2023 Sneak Peek: 1Kosmos

A look at the companies demoing at FinovateSpring in San Francisco on May 23 and 24. Register today and save your spot.

1Kosmos‘ BlockID provides workers and customers with convenient, passwordless multi-factor authentication with the added security of identity verification to prevent identity fraud and account takeover.

Features

  • Self-service, KYC-compliant identity proofing with tailorable onboarding journeys
  • Reusable, NIST certified IAL3/AA3 MFA
  • GDPR-compliant privacy-by-design with immutable audit trail

Why it’s great

1Kosmos’ Software-as-a-Service platform is certified to NIST, FIDO2 and iBeta PAD2 specifications and supports identity proofing and passwordless multi-factor authentication for workers and customers.

Presenters

Jens Hinrichsen, SVP, North American Sales
Hinrichsen is a career business growth leader, having held a variety of sales and marketing roles across the cybersecurity, fraud, and digital user experience space.
LinkedIn

Robert MacDonald, VP Product Marketing
MacDonald has more than 15 years of global marketing experience with leading B2B and B2C identity software companies.
LinkedIn

FinovateSpring 2023 Sneak Peek: Pangea Technologies

FinovateSpring 2023 Sneak Peek: Pangea Technologies

A look at the companies demoing at FinovateSpring in San Francisco on May 23 and 24. Register today and save your spot.

Pangea Technologies provides predictable, simplified FX management powered by AI. With an intuitive UX, world-class automation, and cutting-edge AI trading engine, Pangea is democratizing global FX hedging.

Features

Pangea provides Hedging-as-a-Service:

  • Up to 10x less expensive than alternatives
  • AI enables powerful performance off the shelf
  • Up and running in two weeks or less

Why it’s great

Implementing a hedging strategy today is complicated, costly and time consuming. Pangea is the first end-to-end solution to hedge FX risk, making it simple and intuitive.

Presenter

Aeron Sullivan, Founder & CEO
Prior to Pangea, Sullivan lead two startups, one where he was named to Inc. Magazine’s 30 entrepreneurs under 30.
LinkedIn

FinovateSpring 2023 Sneak Peek: Fundica

FinovateSpring 2023 Sneak Peek: Fundica

A look at the companies demoing at FinovateSpring in San Francisco on May 23 and 24. Register today and save your spot.

Fundica‘s funding search engine serves as a powerful business client acquisition tool for FIs and other business-support organizations by enabling them to truly democratize access to funding.

Features

  • Effortlessly generate new business leads and retain clients with a complementary funding search engine
  • Gather firmographics and funding needs
  • Automatically promote diversity, equity, and inclusion

Why it’s great

Fundica’s funding search engine makes business-support organization a more complete one-stop funding destination for SMBs by effortlessly extending their service offering at scale.

Presenter

Mike Lee, CEO & Co-Founder
Lee has held leadership roles in technology organizations, secured over $350M in government funding, and holds Engineering, MBA, and CFA designations.
LinkedIn

Techcombank Taps Personetics for Money Management Capabilities

Techcombank Taps Personetics for Money Management Capabilities

Vietnam Technological and Commercial Joint Stock Bank, also known as Techcombank, has tapped data-driven personalization expert Personetics to facilitate AI-powered money management capabilities for its clients.

Techcombank is leveraging the partnership to help promote financial wellness among its nearly 11 million customers. Personetics’ expertise in providing personalized banking experiences will bring the bank’s customers personalized, automated money management capabilities. For example, Personetics will help Techcombank analyze customers’ financial transactions, aggregate bank accounts, and provide valuable insights about unexpected payments, excessive spending, and insufficient account balances. As a result, customers will receive tailored suggestions on savings, asset growth, and card usage to help achieve their goals.

“At Techcombank, our mission is to revolutionize the way our customers manage their finances to achieve more in life,” said Techcombank Chief Digital Officer Pranav Seth. “We believe that data-led insights and personalized financial solutions are the key to unlocking true financial wellness and will enable our customers to make smarter financial decisions that align with their unique goals and challenges. From identifying new savings opportunities to proactively monitoring spend, our ultimate goal is to empower our customers with unprecedented convenience and control. Our partnership with Personetics marks a significant milestone in our long-term vision of enhancing our customers’ lives by making banking hyper-personal to each and every customer.”

Techcombank has already undergone a beta testing period with Personetics that included 10,000 end customers. After three weeks, the bank saw savings balances increase 9%, had average log-in rates increase from 14.2 times per month to 77.3 times per month, experienced a 43.7% increase in installments volume, and a 32% increase in total installment value.

Headquartered in New York, and with offices in London, Tel Aviv, and Singapore, Personetics counts more than 135 million bank customers across the globe. The fintech was founded in 2010 and strives to help banks create “self-driving finance” experiences for its customers. Under this concept, banks leverage AI to proactively act on behalf of their clients to help them achieve their financial goals.

Last November United Overseas Bank tapped Personetics for its Auto-Save feature that finds “safe-to-save” funds by analyzing a user’s spending habits over time. The fintech partnered with sustainability-as-a-service company Ecolytiq after Earth Day last year to launch Sustainability Insights, a tool that analyzes consumers spending to show them the carbon emissions of their spending and investments.

An alum of FinovateFall 2016, Personetics has raised $178 million from investors including Thoma Bravo, Warburg Pincus, Lightspeed Venture Partners, and more. David Sosna is CEO.


Photo by Phil Nguyen

Q2 Now Helps Firms Navigate Real Time Payment Rails

Q2 Now Helps Firms Navigate Real Time Payment Rails
Q2 payment rails
  • Q2 is launching the Q2 Instant Payments Manager.
  • The new tool helps banks manage workflows for instant payment schemes, including Clearing House RTP and Federal Reserve FedNow rails.
  • The Instant Payments Manager supports multiple functions, including Request for Payment, Request for Information, Credit Transfer, and Receipt Confirmation messages.

Digital banking solutions provider Q2 Holdings unveiled its Q2 Instant Payments Manager this week. The new tool helps banks manage workflows for instant payment schemes, including Clearing House RTP and Federal Reserve FedNow rails.

The Clearing House has offered its real-time payment (RTP) rails since 2017 and the U.S. Federal Reserve is planning to launch its FedNow RTP solution this summer. The new capabilities have many U.S. firms seeking to integrate real-time payment flows into their systems to not only keep up with competing banks, but also with customer expectations. For both of these instant payment message sets, Q2’s new solution supports multiple functions, including Request for Payment, Request for Information, Credit Transfer, and Receipt Confirmation messages.

“Q2 Instant Payments Manager solves the challenges many businesses face around partial B2B payments and exchanging invoice data between billers and payers,” said Q2 SVP of Product Management Dallas Wells. “The new solution will modernize B2B payment flows and provide a competitive advantage for banks and credit unions striving for operating account deposits in a crowded commercial banking market.”

The Q2 Instant Payments Manager is a part of the company’s Q2 Catalyst, a set of commercial banking solutions. Q2 anticipates today’s offering will help banks improve their accounts receivable and payable processes by reducing the times to post and reconcile B2B payments.

Headquartered in Austin, Texas, Q2 offers a range of digital financial solutions for consumers, business clients, and fellow fintechs. The company is publicly traded on the New York Stock Exchange under the ticker QTWO, and has a market capitalization of more than $1.36 billion.

The topic of RTP among banks and fintechs has gained major headway in the U.S. this year. Earlier this week, Plaid unveiled its Instant Payouts solution. The multi-rail payout tool enables a range of financial services firms– including verticals like personal lending, marketplaces, insurance, brokerages, and digital investment platforms– to send funds instantly, 24/7 within Plaid’s Transfer product. 


Photo by Albin Berlin

RightCapital’s Cash Flow Maps Bring Intuitive Visuals to Financial Planning

RightCapital’s Cash Flow Maps Bring Intuitive Visuals to Financial Planning
  • RightCapital launched its new data visualization tool, Cash Flow Maps, this week.
  • The new offering provides intuitive data visuals to illustrate cash inflows and outflows in financial plans.
  • Headquartered in Connecticut, RightCapital most recently demoed its technology at FinovateSpring in 2019.

Seeing is believing. And RightCapital is betting that its new Cash Flow Maps will make it easier for financial advisors to collaborate with their clients. The latest addition to RightCapital’s data visualization tools, Cash Flow Maps offers intuitive data visuals to illustrate cash inflows and outflows in financial plans.

“RightCapital has built its reputation on listening to advisor feedback and adding new product features at a fast clip,” co-founder and CEO of RightCapital Shuang Chen said. “The Cash Flow Maps are a good example of that.”

Cash Flow Maps present data in two different formats. The “Waterfall” format is a horizontal Sankey chart in which cash inflows and outflows move from left to right. The “Breakdown” format is a vertical flow chart that allows users to click on each item for greater detail. The new offering is available now to all RightCapital subscribers at all subscription levels. Cash Flow Maps leverage Sankey charting, which emphasizes transfers or flows within a system. Famous examples of early Sankey charts include a visualization of Napolean’s 1812 Russian Campaign created in 1869. Another famous example was the illustration of the efficiency of a steam engine back in 1898.

“My first experience seeing Sankey cash flow charts used in financial planning was in what I called the ‘Beautiful Financial Plan’ that Mike Zung, CFP, created,” Michael Kitces said. Kitces is publisher of The Kitces Report and the financial advisory industry blog, Nerd’s Eye View. “Now that RightCapital has released this new feature that automatically creates cash flow maps, the entire community of advisors can use them in their financial plans with ease,” he added.

Founded in 2015, RightCapital made its Finovate debut a year later at FinovateFall. The Shelton, Connecticut-based fintech last demoed its technology on the Finovate stage at FinovateSpring 2019. RightCapital also offers Snapshot, which summarizes financial planning charts and notes into a single personalized document. The company’s Blueprint solution helps organize household financial data and goals using interactive, intuitive visuals.


Photo by Pixabay

Can Apple Card’s New Savings Account Improve Americans’ Savings Habits?

Can Apple Card’s New Savings Account Improve Americans’ Savings Habits?

As someone who is passionate about personal finance, I was excited to see Apple Card unveil its Savings account today, especially during financial literacy month. The launch comes three-and-a-half years after Apple first debuted the Apple Card in partnership with Goldman Sachs in 2019.

Launching today, the new Savings account enables Apple Card users to set up and manage their funds from within their Apple Wallet. With the high-yield savings account, users will earn 4.15% APY with no minimum deposits and no minimum balance requirements.

The accounts build on Apple Card’s Daily Cash, the credit card’s cashback rewards feature. When a user sets up their Savings account in the Apple Wallet, the Daily Cash they earn on purchases is automatically deposited into their Savings account. In addition to saving their Daily Cash, users can deposit funds through a linked bank account or from their balance in Apple Cash.

“Savings helps our users get even more value out of their favorite Apple Card benefit — Daily Cash — while providing them with an easy way to save money every day,” said Apple VP of Apple Pay and Apple Wallet Jennifer Bailey. “Our goal is to build tools that help users lead healthier financial lives, and building Savings into Apple Card in Wallet enables them to spend, send, and save Daily Cash directly and seamlessly — all from one place.”

Apple Card’s Savings account also comes with a dashboard to enable users to track their account balance and the interest they’ve earned over time. The account, which is powered by Goldman Sachs, does not charge fees for account origination, maintenance, or withdraws.

The U.S. Federal Reserve has raised rates consistently since March 2022. Despite many incumbent banks holding the rates on their savings accounts near zero, it’s nice that a handful of fintechs are passing the positive impacts of the higher rates down to consumers.

But with the rising cost of living, many consumers may not take advantage of such high rates. Credit Karma issued the results of a survey today that details the impact of Americans’ poor savings habits and inadequate financial literacy. The survey targeted Americans’ knowledge (or lack thereof) of their own net worth, and took a look into their retirement savings. Here’s an overview of some of the survey results:

  • 51% of Americans don’t know how to calculate their net worth
  • 31% of Americans have a net worth of $0 or less
  • 21% of respondents aged 59+ report they have a net worth of $0 or less
  • 30% of Gen Z care more about celebrities’ net worth than their own 
  • 27% of respondents (including 25% of Gen X and 27% aged 59+) say they don’t have any money saved for retirement right now.
  • 67% of Americans say they don’t currently track their net worth
  • 22% of Americans believe the term “net worth” only applies to wealthy people

For me, these statistics are eye-opening, and the lack of savings are disheartening. Can fintech fix this? My guess is that, even with enticingly high rates, Americans’ poor savings habits will die hard. And the American Dream may die harder.


Photo by Mikhail Nilov

GoDaddy Teams with Apple to Offer Contactless Payments

GoDaddy Teams with Apple to Offer Contactless Payments
  • GoDaddy has added a contactless payments option for its merchant clients.
  • By leveraging Apple’s Tap to Pay on iPhone, GoDaddy enables entrepreneurs to accept in-person, contactless payments without a card reader.
  • The transaction capabilities are powered by GoDaddy Payments, which the company launched in 2021 after acquiring Poynt.

Internet domain registrar and online business facilitator GoDaddy unveiled its latest small business tool today. The Arizona-based company is leveraging Apple’s Tap to Pay on iPhone to enable entrepreneurs accept in-person, contactless payments without a card reader.

Apple launched Tap to Pay in February 2022 to allow merchants to use their iPhone to accept Apple Pay, contactless payment cards, and other digital wallets by tapping it to their iPhone. “As more and more consumers are tapping to pay with digital wallets and credit cards, Tap to Pay on iPhone will provide businesses with a secure, private, and easy way to accept contactless payments and unlock new checkout experiences using the power, security, and convenience of iPhone,” Apple Vice President of Apple Pay and Apple Wallet Jennifer Bailey said at the launch.

With the integration of Apple’s Tap to Pay technology into the GoDaddy mobile app, GoDaddy said that it takes merchants just “a couple of minutes” to accept contactless payments on their phone. After downloading the GoDaddy Mobile App on their iPhone, they log in, and choose Tap to Pay on iPhone. Customers can pay using contactless debit and credit cards, Apple Pay, or other digital wallets.

“Based on our data, more than half of all in-store purchases are now contactless, making it a favorite way for consumers to make payments in-store,” said GoDaddy Commerce President Osama Bedier. “Many of our U.S. customers already have an iPhone. By adding Tap to Pay on iPhone to the GoDaddy Mobile App, we will enable millions of small businesses to accept in-person payments without having to purchase additional hardware. That matters in this climate. It’s part of GoDaddy’s mission to put merchants first by making user-friendly, connected commerce tools accessible to all businesses, no matter their size.”

The contactless transactions are powered by GoDaddy Payments, which launched in 2021 after the company acquired payment terminal operating system Poynt for $320 million. Prior to the acquisition, Poynt handled more than $16 billion in gross merchandise volume each year for its 100,000+ merchant clients.

Founded in 1997, GoDaddy is best known for its domain name registration service and website building tools. The company has slowly been expanding its expertise to better serve its small business clients, having added email and marketing tools, as well as online marketplace tools and sales dashboards. GoDaddy is publicly listed on the New York Stock Exchange with a market capitalization of $11.8 billion. Aman Bhutani is CEO.

Qolo to Power Payment Solutions and Virtual Accounts for KeyBank

Qolo to Power Payment Solutions and Virtual Accounts for KeyBank
  • Omnichannel card and payment platform Qolo has partnered with KeyBank.
  • Via the partnership, Qolo will power KeyBank’s payment solutions and virtual accounts.
  • Based in Fort Lauderdale, Florida, Qolo made its Finovate debut at FinovateFall in September 2022.

KeyBank has selected omnichannel card and payment platform Qolo to power its API-based payment solutions and virtual accounts. The partnership will enable KeyBank customers to create advanced virtual accounts instantly. Customers also will be able to connect seamlessly to other payment modalities such as real-time payments, ACH, and wire transfers.

“Qolo’s partnership with KeyBank will bring our leading card issuing, omnichannel payments, and flexible virtual accounts to more fintechs and businesses looking to quickly launch and scale revenue-generating digital banking services,” Qolo co-founder and CEO Patricia Montesi said. “We are excited to power this intrinsic component of KeyBank’s next-generation digital offering.”

Qolo enables banks to leverage advanced digital payments functionality without having to replace their core systems. Via a single API, Qolo offers direct access to all payment rails and account types. The company’s technology also provides program management, processing, platform licensing and more. Qolo made its Finovate debut at FinovateFall last September, where it demoed its Companion Core solution.

Head of Commercial Product and Innovation at KeyBank Jon Briggs praised Qolo for its “shared commitment” to helping businesses access innovative new solutions to better serve their customers. “The integration of Qolo into KeyBank’s API is another proof point in our embedded banking strategy, allowing clients to streamline and scale their strategies by utilizing our digital payment tools to power innovation in their platforms.”

Headquartered in Fort Lauderdale, Florida, Qolo was founded in 2018. The company’s partnership announcement with KeyBank follows recent news that Qolo was working with global payouts firm PayQuicker. The collaboration will enable Qolo to provide unified disbursement services to PayQuicker and its customers. Qolo began the year celebrating a major milestone: processing more than $1 billion in total payouts in the fourth quarter of 2022.

Qolo has raised $19 million in equity funding. The company’s most recent fundraising was in August of 2021 when it secured $15 million in a Series A round led by The Raptor Group.


Photo by Blue Arauz

Affirm Launches Adaptive Checkout for Canadian Stripe Users

Affirm Launches Adaptive Checkout for Canadian Stripe Users
  • BNPL company Affirm and payments infrastructure company Stripe are expanding their relationship.
  • The move will make Affirm’s Adaptive Checkout tool available to businesses using Stripe in Canada.
  • The two began working together in May of 2022, when the payments company added the Affirm’s Adaptive Checkout tool as an option for U.S. businesses.

Buy now, pay later (BNPL) giant Affirm announced it is doubling down on its relationship with payments infrastructure company Stripe this week.

Under the agreement, Affirm is making its Adaptive Checkout tool available to eligible Canadian Stripe users. Launched in 2021, Adaptive Checkout offers more personalized payment options in the checkout flow. The checkout tool offers shoppers BNPL options, including four interest-free biweekly payments, monthly payments, or both.

Stripe Product Lead for Payment Methods Sophie Sakellariadis said that the addition of the tool will help Canadian businesses “continue to scale and adapt with changing consumer preferences.”

Stripe began working with Affirm in May of 2022. The payments company added the BNPL provider’s Adaptive Checkout tool as an option for U.S. business customers to add into their checkout flows. After the partnership, Stripe saw users increase their average order value by 41% when leveraging Affirm’s flexible payment plans

“Since launching in the U.S. with Stripe, we’ve helped many businesses better serve their customers and drive growth by providing transparent and flexible payment options,” said Affirm Chief Revenue Officer Wayne Pommen. “We are excited to expand our partnership and strengthen our position as one of the leading providers in Canada. By providing consumers with greater choice to select the custom payment plan that is right for them, Adaptive Checkout has been proven to increase sales and conversion, and is now available to Stripe’s Canadian users.”

A BNPL pioneer, Affirm was founded in 2012. The company now enables 240,000 merchants and platforms to offer flexible payment options. Affirm’s other Canadian partnerships include Apple, Hudson’s Bay, Browns Shoes, and Samsung. 

Founded in 2010, Stripe processes hundreds of billions of dollars each year and offers a range of products– including a suite of global payments solutions, banking-as-a-service offerings, and revenue and financial management tools. Last month, the company landed $6.5 billion in Series I funding to provide liquidity to employees and address employee equity awards withholding tax obligations. Stripe is currently valued at $50 billion, which is less than half of the company’s peak valuation of $95 billion in March of 2021.


Photo by Andre Furtado

Finovate Global Israel: “Catching the Good Guys” with Uri Rivner of Refine Intelligence

Finovate Global Israel: “Catching the Good Guys” with Uri Rivner of Refine Intelligence

In this week’s edition of Finovate Global, we feature Uri Rivner, co-founder and CEO of Refine Intelligence. The Tel Aviv, Israel-based company, founded in 2022, made its Finovate debut earlier this year at FinovateEurope. At the conference, Refine Intelligence demoed its technology, Life Story Analytics, that leverages AI to help banks better defend themselves against money laundering.

We discussed the challenge of fighting financial crime, the innovations that Refine Intelligence brings to the market, and the relationship between upstarts and incumbents in Israel’s dynamic, fintech and financial services ecosystem.


What problem does Refine Intelligence solve and who does it solve it for?

Uri Rivner: If you’re a bank, your AML Operations team is massive, and needs to grow every year to cope with growing alert volume. But the team can have a pretty frustrating daily routine, as almost all the alerts they’re investigating end up being totally legit activities done by the customer. 

Take an account that did a large wire transfer to Mexico for the first time. The AML Transaction Monitoring is screaming like a banshee – maybe there’s money laundering here? But after investigating, the team finds out the customer just has a daughter studying in Mexico, and this was to pay her tuition. 

Years ago banks knew these life stories, because everything was done at the branch. But now with digital transformation, banks have lost that superpower.

At Refine intelligence, our mission is to help banks regain that superpower of really knowing their customers’ life stories, so their financial crime teams can quickly clear AML or scam alerts triggered by legitimate customer activity. We work with Risk, Financial Crime, BSA and AML teams. Fraud teams look at our technology to help with scam operations.

How does Refine Intelligence solve this problem better than other companies?

Rivner: Refine Intelligence takes a unique approach for fighting Financial Crime – we call it ‘Catching the Good Guys.’ 

Think of someone who got married and now deposits a large amount of cash from wedding gifts. Or a couple withdrawing cash in order to pay for a big renovation project. Think of people starting a new cash-intensive job, or depositing money from a fundraiser. These are all legitimate activities that look abnormal, triggering transaction monitoring alerts. 

Refine discovers these sort of “life stories,” i.e. legit customer activities behind a flagged anomaly. There are two ways to do that:

The first is to ask the customer and Refine provides that capability through our Digital User Outreach which allows a bank to reach out to customers automatically and collect their explanation within minutes.

The second way is to train AI to recognize the life story behind an anomaly, without reaching out to the customer. Our Life Story Analytics does that, and the training uses our unique, proprietary data set of genuine explanations.

The outcome: clear, fast evidence that helps AML teams clear away falsely flagged anomalies by identifying the legitimate customer activity behind them. 

Who are Refine Intelligence’s primary customers? How do you reach them?

Rivner: We work with large to mid-sized banks who operate a big team of investigators to look into AML alerts. Refine helps those banks reduce their operational effort significantly without making any change in the Transaction Monitoring system. 

Our founders and senior management team have been working with financial crime units for decades, and we expand our reach via participating in events such as Finovate, as well as our own virtual events. 

Can you tell us about a favorite implementation or deployment of your technology?

Rivner: A Top 50 bank in the U.S. deployed Refine Intelligence to handle customer outreach for AML. Before using Refine, the AML team approached the branch when they couldn’t find a good explanation to a flagged anomaly. The branch tried calling customers, leaving messages and chasing them for answers. A district manager described the situation as “we are the punching bag of the AML team.”

After the bank started working with Refine, it became clear why the existing RFI (Request for Information) process was driving everyone crazy. The average time to complete a customer outreach was 16 days with 3.6 back-and-forth emails between the AML team and the branch, as initial responses were often insufficient. The process consumed resources that were better used elsewhere.

Refine Digital User Outreach automated the process by messaging customers through digital channels. Response time was cut from two weeks to two minutes, completely changing the game for the Operations team who could work on alerts without interruption, receiving quality responses. With an 85% answer rate, the digital process outperformed manual outreach. Data collected was structured and allowed analysis and benchmarking, and soon most RFIs (Requests for Information) turned digital using the Refine system. The AML team loves the new approach.

What in your background gave you the confidence to respond to this challenge?

Rivner: I’ve been fighting online fraud for 20 years in Cyota, RSA and BioCatch – which I co-founded. This helped me take an outside look at the way AML was operating and realize that the current paradigm isn’t sustainable.

Online fraud detection benefits from context-rich signals that go well beyond transaction monitoring, device analysis, geo-location or behavioral biometrics. These signals feed into AI that is trained using a huge pool of fraud cases, as victims report fraud in their bank account. But no one reports money laundering in their own account, and when a bank files a Suspicious Activity Report, they never get feedback from authorities. You can’t train AI to recognize bad guys without feedback, so the industry had to revert to anomaly detection. 

You can get more and more efficient in anomaly detection, but at the end of the day most of what you find is irregular activity in good people’s accounts. Any improvement in detecting bad guys is doomed to be marginal. And that’s not good – the industry needs a game changer… 

This brought the insight of reversing the focus, to “Catching the good guys,” that is, detecting the legit activities that were falsely flagged as anomalies.

What is the fintech industry like in Israel? What is the relationship between fintech startups and the country’s established financial services sector?

Rivner: Israel, widely known as the ‘start up nation,’ is a powerhouse of cyber, fintech and financial crime fighting. Many market-shaping startups grew up in Israel: Cyota, now RSA Outseer, was first to introduce risk-based authentication using device and geo-location analysis. IBM Trusteer was first to launch an anti-Trojan tech. BioCatch was first to leverage behavioral biometrics for online fraud and scam detection. Forter and Riskified pioneered the chargeback guarantee market in eCommerce, Simplex did the same in crypto, and DoubleVerify prevents fraud in the digital advertising market. The largest global player in AML is Nice Actimize, and companies like EverC and ThetaRay help acquiring banks and payment providers manage financial crime risks. This might explain why there’s a vibrant community of fraud fighters in Tel Aviv.

Interestingly enough, the local Israeli market has never been a big target for those innovators. Most Israeli Fintech startups work directly with global design partners, who recognize the disruptive, out-of-the-box thinking behind their technology.

You recently demoed your technology at FinovateEurope. What was that experience like?

Rivner: Demoing at FinovateEurope was fantastic! We were thrilled to have the opportunity to demo together with so many other innovative fintech companies, and to meet with banks that are looking to incorporate innovative technologies into their operations. The experience was very TED-like, professional, and the vibe was exciting.

What are your goals for Refine Intelligence? What can we expect from the company over the balance of 2023?

Rivner: Everyone we talk to is very excited about what Refine is doing. When showing our Digital Outreach capabilities, AML teams come up with so many ways to use it effectively – from automating requests of information for resolving transaction monitoring alerts to helping the line of business with Enhanced Due Diligence and Cash Structuring education. Fraud teams are particularly interested in digital outreach to potential scam victims, and it is a great way to conduct rapid investigations of incoming wire and check deposits.

But the biggest amount of interest is in our other bit of magic – Life Story Analytics. That’s where we train AI to recognize the legit customer activity behind a flagged anomaly, without reaching out to the user. Financial Crime teams are excited about the notion of keeping their AML transaction monitoring or scam detection models as is, despite the high degree of false positives, and letting AI sweep aside the legit customer activities so what’s left are the real unexplained anomalies that might be money laundering or scam victims. That’s going to be a major area of expansion for Refine.


Photo by Haley Black

How bunq is Building a Global Neobank for the World’s Digital Nomads

How bunq is Building a Global Neobank for the World’s Digital Nomads

FinovateEurope in London was a veritable bonfire of fireside chats! And now, courtesy of Finovate TV, you can check out many of the conversations we had with leading fintech entrepreneurs and technologists.

Here’s our Fireside Chat conversation with Bianca Zwart, Chief of Staff to the CEO of Dutch neobank bunq. We talked about the innovative fintech’s origins in the wake of the financial crisis, the challenge and opportunity of “borderlessness” in Europe, and bunq’s goal of being the “global neobank for digital nomads and international people and businesses.”

On the origins of bunq

Zwart: We were founded just after the financial crisis of 2008. Our founder and CEO Ali Niknam looked around and he saw a lot of people hurt by what was happening. A lot of his friends couldn’t get a mortgage. They were forced to sell their houses – or they couldn’t get a loan as an entrepreneur. He looked around and he saw that people were just pointing fingers, blaming each other and nobody was actually fixing the problem.

On the uniqueness of bunq’s business model

Zwart: We were completely self-funded by our founder for nearly a decade, which gave us the independence to focus on what we wanted to focus on: building a product that people love to use, to bring a service model back to the banking industry. We were the first to introduce a subscription-based model because we were convinced that if you build a product that people love to use, they are willing to pay a fair price for it. By doing so, your commercial reality is directly linked to user happiness.

On the challenge of Europe’s borderless Millennial and Gen Z consumers

Zwart: We all look at Europe as a continent, but it’s just a mixture of so many different countries. Banking is super personal, super cultural. Consider the difference, for example, between the Netherlands and Germany in terms of how we look at money, how we deal with money payment infrastructure. It’s a completely different ballgame and we want our users to have access to financial services wherever they go without having to worry about that.


Photo by Pixabay